Dimplex Indoor Fireplace SP4 SP420 User Manual

(SP4) SP420  
(SP5) SP520  
(SP9) SP920  
08/19222/6 (UK)  
-
Issue 6  
Products comply with the European Safety Standard: EN 60335-2-30 and the European Standards for Electromagetic Compatibility (EMC)  
EN55014-1 / A2: 2002 and EN55014-2:2003 which cover the essential requirements of EEC directives 73/23 and 89/336  
 
8
9
7
SP520  
SP420  
SP920  
b
a
10  
10a  
SP420  
SP520 & SP920  
X
C
A
Y
B
SP520 & SP920  
11  
12  
b
a
 
Wall Fires -  
Models: SP420, SP520 & SP920  
IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE  
General features of remote control are:  
Important Safety Advice  
Activate/Deactivate heated glass panel.  
When using electrical appliances, basic precautions  
should be followed to reduce the risk of fire, electric  
shock, and injury to persons, including the following:  
The illumination of fuel effect can be increased or  
decreased.  
Please note: Used in an environment where background  
noise is very low, it may be possible to hear the motor which  
operates the flame effect. This is normal and should not be  
a cause for concern.  
If the appliance is damaged, check immediately with  
the supplier before installation and operation.  
Do not use this heater in the immediate surroundings  
of a bath, shower or swimming pool.  
Installation  
Do not use outdoors.  
Do not connect appliance until properly fixed to the wall  
and the Instruction leaflet is read fully.  
Do not cover or obstruct the heater in any way.  
Overheating will result if it is accidentally covered.  
The minimum distances must be observed.  
In the event of a fault unplug the heater.  
For installation of the appliance, care must be taken not to  
damage concealed cables.  
Please be careful while drilling the holes.  
This model is designed to be permanently fixed to a wall at a  
minimum height of 300mm. The wall bracket must be fitted  
horizontally and the cable routed to the bottom right of the  
heater as in Fig. 1.  
Unplug the heater when not required for long periods.  
The supply cord is recommended to be placed on the  
right hand side of the heater. The heater can also be  
HARD wired - this is recommended if the heater is  
recessed - see ‘Recessed Installation’.  
A height of 600mm from bottom of heater to floor is  
recommended for optimum viewing of fuel bed (see Fig. 2 for  
recommended fixing dimensions).  
For optimum viewing mark the top four screw fixing positions  
on wall in accordance with the recommended fixing dimensions  
- see Fig. 2. Drill holes with a 6mm drill bit.  
Fix the wall bracket using the plugs and screws provided -  
see Fig. 3.  
Carefully lift the heater up ensuring that the top rear ledge of  
heater engages the wall bracket and is sitting centrally  
positioned. - see Fig. 4 (b).  
Rotate the bottom fixing bracket down. - see Fig. 4 (c).  
Gently bring the heater level with the wall. - see Fig. 4 (d).  
Mark the bottom hole position (see Fig. 5), remove the heater  
ensuring that the bottom fixing bracket is rotated up.  
Drill and fit wall plug.  
Refit the heater to the wall fixing bracket (i.e. follow steps as  
in Fig. 4 a, b, c and d) and rotate the bottom fixing bracket  
down again and use the screw provided to permanently fix  
the heater in place.  
This appliance is not intended for use by children or  
other persons without assistance or supervision if their  
physical, sensory or mental capabilities prevent them  
from using it safely. Children should be supervised to  
ensure that they do not play with the appliance.  
If the supply cord is damaged it must be replaced by  
the manufacturer or service agent or similarly qualified  
person in order to avoid a hazard.  
Electrical  
WARNING – THIS APPLIANCE MUST BE EARTHED  
This heater must be used on an AC ~ supply only and the  
voltage marked on the heater must correspond to the supply  
voltage.  
Do not switch the appliance on until properly installed. Please  
read all the safety warnings and operating instructions.  
General  
Unpack the heater carefully and retain the packaging for  
possible future use, in the event of moving or returning the  
fire to your supplier.  
The heater should not be connected until the instruction leaflet  
is read fully.  
Recessed Installation  
Contents of Carton  
Please note that this appliance can also be wall-mounted so  
that it is recessed. This can be installed in a large fireplace  
opening or a purpose built wall. See Table 1 for size of recess  
required and hole fixing dimensions and Fig. 5a. This fireplace  
insert does NOT require venting.  
Heater.  
Wall fixing bracket.  
Fixing screws and wall plugs.  
Remote control and batteries (AAA’s type).  
Spare bulb.  
In order to ensure it’s future safety in use, it is essential  
that this fire is securely fixed to the wall.  
Do not connect the heater to an electricity supply until it is  
installed on a wall correctly - see ‘Installation’.  
SP420 & SP920 - When in operation there is a 300 watt heat  
output from the fuel effect, and an additional 120 watt output  
when the heated glass panel is in operation.  
SP520 - When in operation there is a 300 watt heat output  
from the fuel effect, and an additional 200 watt output when  
the heated glass panel is in operation.  
IT IS IMPORTANT THAT THE FIXING DEVICE CHOSEN IS  
APPROPRIATE TO THE WALL MATERIAL TO WHICH THE  
FIRE IS BEING FIXED. SOME MODERN INTERNAL  
BUILDING MATERIALS ARE VERY LOW DENSITY BLOCK  
AND REQUIRE SPECIALIZED FIXING DEVICES TO  
PROVIDE A SAFE,SECURE INSTALLATION.  
The installation of this fire should be carried out by a competent  
person. If in doubt please consult your local builder.  
The heater can be used remotely or manually - see ‘Operation’.  
 
This section provides step by step instructions for selecting  
a location and preparing the site to install the fireplace into  
the following:  
Manual & Remote Operation  
Setting  
Operation  
Setting  
Flame Effect only  
Press the ‘ I ’ button (Switch 3)  
Top Neon  
Existing Fireplace  
Flame Effect & Heat On  
Press the ‘ I ’ button again (Switch 3) Bottom Neon  
1. Make sure that the fire is located on a flat surface.  
The Standby switch must first be turned ‘ON’ to operate the  
heater manually or by remote control.  
2. Seal all draughts and vents to prevent chimney debris  
from falling onto the Fireplace Insert. Do not install into an  
existing fireplace that is prone to dampness.  
Note: It takes some time for the receiver to respond to the  
transmitter. DO NOT PRESS the buttons more than once within  
two seconds for correct operation.  
3. Remove the fire front panel by following the steps as  
outlined in ‘Lamp Replacement’ sections.  
To go to the previous settings press the O button.  
4. Locate the 4 fixing holes, position the fire accordingly,  
and firmly fix the appliance to the wall using the appropriate  
screws - see Fig. 5a.  
Pressing the O button on the remote turns off the light & heat  
settings. To resume press the I button until the desired setting  
is reached - see Fig. 8.  
5. Replace the front panel.  
To increase or decrease the brightness of the flames, use the  
dimmer button or the button on the Remote Control. The  
heat setting will remain the same.  
New Support Structure Construction  
When planning where to position your purpose built support  
structure the following steps must be observed:  
To turn off the power the Standby Switch must be turned ‘OFF’.  
1. Place the fire in the desired location to see how it will  
look in the room.  
Lamp Replacement - SP420  
WARNING – ALWAYS DISCONNECT FROM THE POWER  
SUPPLY BEFORE REMOVING LAMPS.  
2. Mark the desired location for the new support structure  
in the room and store the fire in a safe, dry and dust free  
location.  
Warning - The lamps reach high temperatures during  
operation. For this reason, allow the lamps to cool down after  
switching off the appliance.  
3. Using timber studs to support the fire, devise and  
construct a suitable means of supporting the product within  
the wall partition and provide electrical power for the fire to  
be HARD wired. For recommended sizes of height, width  
and depth of opening for recess and hole fixing dimensions  
for each model - see Table 1 and Fig. 5a.  
The front panel will need to be removed in order to change  
lamps –see Fig. 10.  
Warning - The front panel is heavy and easily damaged.  
The front panel is fixed with 4 spring loaded pins (see ‘a’ in  
Fig. 9) and is supported at the top by the chassis.  
4. When the structure is complete, remove the front panel  
of the fire by following the steps as outlined in ‘Lamp  
Replacement’ sections.  
To gain access to lamps please apply the following  
procedure:  
While holding the front panel by its sides with both hands,  
carefully pull forwards the panel at the bottom until the pins  
detach from the clips - see Fig. 9.  
5. Locate the 4 fixing holes, position the fire accordingly,  
and firmly fix using the appropriate screws.  
6. Replace the front panel.  
When the bottom holding pins are undone, carefully pull  
forwards at the top until the top pins detach and then lift the  
front panel up and out (see Fig. 10).  
TABLE 1  
Models  
A
B
X
Y
Z
SP420  
SP520  
871  
570  
560  
847  
646  
640  
115  
146  
To gain access to the bulbs remove the screws at ‘A’ to remove  
the cover bracket ‘X’ - see Fig. 10a.  
1160  
1143  
SP920  
914  
565  
895  
676  
150  
For access to the bottom bulbs, carefully slide the flexible  
rotisserie (see ‘a’ in Fig. 11) to one side ensuring that the  
rubber grommet is not lost (see ‘b’ in Fig. 11).  
NOTE: The appliance should be HARD wired to an electrical  
power outlet when placed in a recessed installation.  
Please consult a qualified electrician for appropriate wiring  
requirements.  
Remove the defective lamp by unscrewing it (see Fig. 11).  
Replace with a 60W E14 SES Clear Candle bulb, rotating it.  
Take care not to over-tighten the lamp.  
Manual Operation - SP420 & SP920  
The switches are located at the bottom right side of the heater.  
Steps for reassembling the heater  
1. Refit the rotisserie making sure that the rubber grommet  
is carefully pushed into the slotted hole on the axial bracket.  
The Standby Switch (Switch S1) must be first turned ‘ON’ and  
theAUTO/MAN (Switch S2) switch set to ‘MANUAL’ to operate  
the manual controls - see Fig. 6.  
2. Replace the cover bracket ‘X’ - see Fig. 10a.  
Note : When the fire is put in Manual mode the first time the  
flame effect will come on indicated by the Bottom neon coming  
on for 3 seconds - see Fig. 7.  
3. Replace the front by aligning the slots on the front frame  
and making sure that it catches fully on the support brackets.  
Manual Operation - SP520  
The switches are located at the bottom right side of the heater  
- see Fig. 6.  
Remote Operation  
The standby switch (S1) must first be turned ‘ON’ (and the  
‘AUTO/MAN’ Switch turned to ‘AUTO’ - SP420 & SP920).  
Note: It takes some time for the receiver to respond to the  
transmitter. DO NOT PRESS the buttons more than once  
within two seconds for correct operation.  
 
Lamp Replacement – SP520 & SP920  
WARNING – ALWAYS DISCONNECT FROM THE POWER  
SUPPLYBEFORE REMOVING LAMPS.  
Warning - The lamps reach high temperatures during  
operation. For this reason, allow the lamps to cool down  
after switching off the appliance.  
The front panel will need to be removed in order to change  
lamps – see Fig. 12.  
Warning - The front panel is heavy and easily damaged.  
The front panel is supported at the top by the chassis and  
held tight by magnets at the top and bottom on the SP520  
model. On the SP920 the front panel is held at the bottom by  
a fixing screw.  
To gain access to lamps please apply the following  
procedure:  
Remove the fixing screw from the base of the front frame on  
the SP920 - see Fig. 12.  
While holding the front panel by its sides with both hands,  
carefully tilt the bottom of the frame outwards until free and  
then lift the panel up (1) and then away (2) from the main  
body - see Fig. 12.  
To gain access to the bulbs remove the screws at ‘A’ to remove  
the cover bracket ‘X’ and the screws at ‘B’ to remove the  
cover bracket ‘Y’ - see Fig. 10a.  
For access to the bottom bulbs, carefully slide the flexible  
rotisserie (see ‘a’ in Fig. 11) to one side ensuring that the  
rubber grommet is not lost (see ‘b’ in Fig. 11).  
Remove the defective lamp by unscrewing it (see Fig. 11).  
Replace with a 60W E14 SES Clear Candle bulb, rotating it.  
Take care not to over-tighten the lamp.  
Steps for reassembling the heater  
1.Refit the rotisserie making sure that the rubber grommet  
is carefully pushed into the slotted hole on the axial bracket.  
2.Replace the cover brackets ‘X’ and ‘Y’ - see Fig. 10a.  
3.Replace the front by aligning the slots on the front frame  
and making sure that it catches fully on the support  
brackets.  
The magnets on the chassis will hold the front flush to the  
main body (SP520).  
4. Replace the fixing screw on the base of the front frame  
(SP920).  
 
Cleaning  
WARNING – ALWAYS DISCONNECT FROM THE POWER  
SUPPLYBEFORECLEANINGTHEHEATER.  
For general cleaning use a soft clean duster – never use  
abrasive cleaners. The glass viewing screen should be  
cleaned carefully with a soft cloth. DO NOT use proprietary  
glass cleaners.  
Recycling  
For electrical products sold within the European Community.  
At the end of the electrical products useful life it  
should not be disposed of with household waste.  
Please recycle where facilities exist. Check with  
your LocalAuthority or retailer for recycling advice  
in your country.  
After Sales Service  
Your product is guaranteed for one year from the date of  
purchase.  
Within this period, we undertake to repair or exchange this  
product free of charge (excluding lamps & subject to  
availability) provided it has been installed and operated in  
accordance with these instructions.  
Your rights under this guarantee are additional to your statutory  
rights, which in turn are not affected by this guarantee.  
Should you require after sales service you should contact our  
customer services help desk on 0845 600 5111. It would  
assist us if you can quote the model number, series, date of  
purchase, and nature of the fault at the time of your call. The  
customer services help desk will also be able to advise you  
should you need to purchase any spares.  
Please do not return a faulty product to us in the first instance  
as this may result in loss or damage and delay in providing  
you with a satisfactory service.  
Please retain your receipt as proof of purchase.  
 
Dimplex UK Limited  
Millbrook House  
Grange Drive  
UK customer help line 8.00am–5.00pm Mon-Fri and 8:30am-1.00pm Sat (October-March)  
Technical Services:  
Tel.  
0845 600 5111  
01489 773053  
Fax.  
Hedge End  
Southampton  
Hampshire. SO30 2DF  
Tel. 01 8424833  
Republic of Ireland  
[c] Dimplex UK Limited  
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Dimplex UK Limited.  
 

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