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Safety Instructions . . . . . . . . . . 2, 3
Owner’s Manual
Operating Instructions
HDA1000
HDA1200
HDA2000
HDA3400
HDA3700
Care and Cleaning . . . . . . . . . . . . .9
Control Panels . . . . . . . . . . . . . . . . .4
Control Settings . . . . . . . . . . . . . . . 5
Dial Cycles . . . . . . . . . . . . . . . . . . . .6
Loading the Dishwasher Racks . . . .8
Optional Accessories . . . . . . . . . . .10
Using the Dishwasher . . . . . . . . . . .7
Troubleshooting Tips . . . . . . 11, 12
Consumer Support
Consumer Support . . . . . Back Cover
Product Registration . . . . . . . . 13, 14
Warranty . . . . . . . . . . . . . . . . . . . . 15
Write the model and serial numbers here:
Model #__________________________
Serial # __________________________
You can find them on a label on the tub wall
just inside the door.
165D4700P264 39-5938 05-02 JR
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WARNING! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous… even if they will sit for “just
a few days.” If you are getting rid of your old
dishwasher, please follow the instructions
below to help prevent accidents.
Before You Throw Away Your Old Dishwasher:
ITake off the door of the washing compartment
or remove the door latch keeper (as shown).
Door latch keeper
WHEN USING YOUR DISHWASHER
IUse only powder, tabs, liquid detergents or
rinse agents recommended for use in a
dishwasher and keep them out of the reach
of children. Cascade®, Cascade Complete® and
Electrasol® Automatic Dishwashing
INon-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher. Damage
to dishwasher and discoloration
or staining of dishwasher may result.
Detergents, and Jet-Dry® rinse agent have been
approved for use in all GE dishwashers.
IDo not touch the heating element during or
immediately after use.
ILocate sharp items so that they are not likely
to damage the door seal.
IDo not operate your dishwasher unless all
enclosure panels are properly in place.
ILoad sharp knives with the handles up to
reduce the risk of cut-type injuries.
IClose supervision is necessary if this appliance
is used by or near children.
IDo not wash plastic items unless marked
dishwasher safe or the equivalent. For
plastic items not so marked, check the
manufacturer’s recommendations.
ILoad light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
damaged.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door. Throughout this manual, features
and appearance may vary from your model.
Model HDA1000
HOT
PREWASH
OPTION
HEATED
DRY
NORMAL WASH
OFF
ON
OFF
DRYING
Model HDA1200
HOT
PREWASH
OPTION
HEATED
DRY
NORMAL WASH
OFF
ON
OFF
DRYING
RINSE ONLY
Model HDA2000
HOT
PREWASH
OPTION
HEAVY WASH
HEATED
DRY
NORMAL WASH
WATER SAVER
OFF
ON
OFF
DRYING
(HEATED DRY OFF)
RINSE ONLY
Model HDA3400
HOT
PREWASH
START
WATER SAVER
OPTION
OFF
POTS
& PANS
NORMAL
WASH
HI TEMP WASH
HEATED DRY
ON OFF
ON
OFF
cycle
selector
energy saver
options
PLATE WARMER
(HEATED DRY OFF)
RINSE ONLY
(HEATED DRY ON)
Model HDA3700
HOT PREWASH OPTION
POTS & PANS
START
1
DELAY
HOURS
2
3
HEAVY/NORMAL
START
cycle
selector
energy saver
options
4
CYCLE
ON
5
WATER
SAVER
OFF
PLATE
WARMER
POTS
& PANS
HEAVY
WASH
NORMAL
WASH
HOT
HI TEMP HEATED
RESET
OPTIONS
PREWASH
WASH
DRY
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
4
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Control Settings
Cycles
POTS & PANS/ For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday dishes may be included.
HEAVY WASH This cycle will not remove burned-on foods.
NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal.
Choosing a cycle other than NORMAL WASH will save energy and water.
SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting
mostly of glasses.
WATER SAVER For dishes with light soils.
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.
HOT PREWASH Preheats wash water to the correct temperature. Adds 1.5 gal. and 30 min. RINSE to the start of the selected cycle.
Energy Options
HI TEMP Provides extra heat for best performance. It is used best with heavily-soiled dishes.
WASH ON/
HI TEMP WASH
HI TEMP Turns HI TEMP WASH off.
WASH OFF
HEATED DRY/ Turns the heating element on for fast drying. This option will extend the time of your wash cycle.
HEATED DRY ON Available on all wash cycles except RINSE ONLY. Adds approx. 32 minutes to the cycle.
HEATED DRY OFF Turns HEATED DRY off. Dishes air dry naturally and energy is saved.
Start
Slowly turn the Dial to the START or ON position, or the selected cycle. Don’t turn it past the START,
ON or cycle position, or you could accidentally miss a rinse.
There is a time delay between start-up and water fill so you will not hear any wash action right away.
I Latch the door to begin the cycle.
Cycle Chart
Model
Cycle
Water Usage (gal.)
Cycle Time (min.)
Hot PreWash Option
Normal Wash
Drying/Plate Warmer
3.4
8.4
0.0
26
71
30
HDA1000
Hot PreWash Option
Normal Wash
3.4
8.4
3.9
0.0
26
71
13
30
HDA1200
HDA2000
Rinse Only
Drying/Plate Warmer
Hot PreWash Option
Heavy Wash
3.4
9.2
6.5
5.2
3.9
0.0
26
71
62
58
13
27
Normal Wash
Water Saver
Rinse Only
Drying/Plate Warmer
Hot PreWash Option
Heavy Wash
3.4
9.2
6.3
5.0
2.5
0.0
26
71
71
62
13
27
Normal Wash*
Water Saver*
HDA3400
HDA3700
Rinse Only*
Drying/Plate Warmer
Hot PreWash Option
Pots & Pans
1.7
9.0
7.7
6.3
5.0
2.5
0.0
31
66
62
62
58
14
29
Heavy Wash
Normal Wash*
Water Saver*
Rinse Only*
Drying/Plate Warmer
* Normal cycle needs to be selected.
5
About the dial cycles.
Rinse Only
HOT PREWASH OPTION
1
DELAY
2
START
For rinsing partial loads that will be washed later. Do not use detergent.
HOURS
3
4
5
SHORT WASH
Make sure ENERGY SAVER / HEATED DRY OFF is selected.
OFF
1
PLATE WARMER
(HEATED DRY ON)
Be sure the door is unlatched.
2
RINSE ONLY
(HEATED DRY OFF)
Slowly turn the Dial to RINSE ONLY.
3
Latch the door to start the cycle.
4
Delayed Start
HOT PREWASH OPTION
START
1
The HOURS DELAY will allow you to delay the start time of any cycle not on the Dial automatically
for up to 6 hours.
DELAY
2
HOURS
3
4
5
SHORT WASH
OFF
Be sure the door is unlatched.
PLATE WARMER
(HEATED DRY ON)
1
RINSE ONLY
Select the wash cycle and option you want.
(HEATED DRY OFF)
2
Slowly turn the Dial to desired time. The DELAYED START light will come on.
3
Latch the door to start the cycle.
4
Plate Warmer
HOT PREWASH OPTION
START
For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.
1
DELAY
HOURS
2
3
4
5
Load clean dishware to be warmed.
SHORT WASH
1
OFF
PLATE WARMER
Select HEATED DRY / HEATED DRY ON.
(HEATED DRY ON)
2
RINSE ONLY
(HEATED DRY OFF)
Be sure the door is unlatched.
3
Slowly turn the Dial to PLATE WARMER.
4
Latch the door to start the cycle.
5
Heavy, Normal or Water Saver
HOT
PREWASH
OPTION
Be sure the door is unlatched.
HEAVY WASH
NORMAL WASH
WATER SAVER
1
OFF
Slowly turn the Dial to the cycle you want. Don’t turn it past this position, or you could
2 accidentally miss a rinse.
DRYING
(HEATED DRY OFF)
RINSE ONLY
Select any options.
3
Latch the door to start the cycle.
4
Short Wash
HOT PREWASH OPTION
START
For quickly washing loads of everyday dishes with medium soils that have not dried on.
1
DELAY
HOURS
2
3
4
5
Be sure the door is unlatched.
SHORT WASH
1
OFF
PLATE WARMER
Slowly turn the Dial to SHORT WASH.
(HEATED DRY ON)
2
RINSE ONLY
(HEATED DRY OFF)
Latch the door to start the cycle.
3
6
Using the dishwasher.
Hotpoint.com
Check the Water Temperature
The entering water must be at least 120°F. and
not more than 150°F., for effective cleaning and to
Turn on the hot water faucet nearest the
dishwasher, place the thermometer in a glass and
prevent dish damage. Check the water temperature let the water run continuously into the glass until
with a candy or meat thermometer.
the temperature stops rising.
®
Use Jet-Dry Rinse Agent
Jet-Dry® rinse agent removes spots and prevents new film build-up on your dishes, glasses, flatware,
cookware and plastic.
Filling the Dispenser
Fill the rinse agent dispenser until it reaches the
bottom of lip inside the opening. Replace cap.
To check if rinse agent is needed, remove the cap
and look into the dispenser.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Proper Use of Detergent
Use only detergent specifically made for use in
dishwashers. Cascade®, Cascade® Complete and
Electrasol® Automatic Dishwashing Detergents have
been approved for use in all GE dishwashers. Keep
your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to
wash dishes.
You’ll find two detergent dispensers on the inside
door of your dishwasher. All wash cycles require
detergent in the main cup. Wash cycles with two
washes will also use the open cup. When using
automatic dishwashing detergent tabs, simply place
one tab in the main cup and close.
Be sure the Dial is OFF before adding detergent.
Otherwise, the detergent cup will not close and
latch properly. Add detergent then close the
main cup.
The amount of detergent to use depends on
whether your water is hard or soft. With hard water,
you need extra detergent. With soft water, you
need less detergent.
Protect your dishes and dishwasher by contacting
your water department and asking how hard your
water is. Twelve or more grains is extremely hard
water. A water softener is recommended. Without
it, lime can build up in the water valve, which could
stick while open and cause flooding. Too much
detergent with soft water can cause a permanent
cloudiness of glassware, called etching.
Open cup
Main cup
NOTE: To open detergent cup after it has been
closed, simply turn the detergent cup handle
counterclockwise until it releases. A snapping
sound may be heard.
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
1
Once the water calms, open the door. Steam may rise out of the dishwasher.
2
Add forgotten dishes.
3
Close the door and push the latch to the far right.
4
7
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets
may vary from your model.
Upper Rack
Secure larger dishwasher-safe plastics over two
fingers when possible.
The upper rack is for glasses, cups and
saucers. Cups and glasses fit best along
the sides. This is also a secure place for
dishwasher-safe plastics. The upper rack is
good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items
should be placed face down.
Make sure small plastic items are secure so they
can’t fall onto the heating element.
Wash Tower
Keep the center area clear in the lower rack.
Don’t block it or load tall things
next to it.
Also, be careful not to let a
portion of an item such as a
pot or dish handle extend
through the bottom rack. This
could block the wash arm and
cause poor washing results.
The wash tower rises through the center of
the lower rack during the wash and rinse
portions of the cycle.
Lower Rack
The lower rack is best used for plates,
saucers, and cookware. Large items such as
broiler pans and racks should go along the
sides. Load platters, pots and bowls along
the sides, in corners, or in the back. The
soiled side of items should face the center
of the rack.
When loading the lower rack, do not load large
platters or trays in the front right corner. They
may prevent detergent from circulating during
the wash cycle.
Silverware Basket
Put flatware in the removable basket with
fork and knife handles up to protect your
hands. Place spoons in the basket with
handles down. Mix knives, forks and
spoons so they don’t nest together.
Distribute evenly. Small plastic items, such
as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
Don’t let any
item extend
through bottom.
A security cell cover
(on some models)
can be lowered to
either side to secure
lightweight items
from the effects of
the vigorous wash action.
8
Caring for the dishwasher.
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To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good
appliance polish.
Never use sharp object, scouring pads or harsh cleaners on any part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:
Drain water from the inlet line and
3 water valve. (Use a pan to catch the
water.)
Cut off electrical power to the
Reconnect the water inlet line to the
1 dishwasher. Remove fuses or trip circuit 4 water valve.
breaker.
Remove the plastic sump cover in the
Sump cover screws
5 tub bottom and use a sponge to soak
Turn off the water supply and
2 disconnect the water inlet line from
up water in the rubber boot.
the water valve.
Does Your Dishwasher Have an Air Gap?
Two types of
air gaps
An air gap protects your dishwasher against
water backing up into it if a drain clogs.
The air gap is not a part of the dishwasher.
It is not covered by your warranty. Not all
plumbing codes require air gaps, so you
may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the
1 chrome cover.
Unscrew the plastic cap and clean with
2 a toothpick.
Check the air gap any time your
dishwasher isn’t draining well.
9
About optional accessories.
You can change the door and lower access panel
appearance of your dishwasher by ordering one
of these optional accessories:
These accessories are available at extra cost
(VISA, MasterCard, or Discover cards accepted)
by calling 800.626.2002.
I Color Panels
Specify accessory number when ordering.
I 1/4” Wood Panel Trim Kit
I 3/4” Trimless Wood Panel Kit
Descriptions of Optional Accessories
Wood panel trim kit— This accessory contains
trim and instructions for you to supply and install
a 1/4″ thick decorative wood door and lower
access panel.
Trimless wood panel kit— This accessory contains
parts and instructions for you to supply and install
a 3/4″ thick decorative wood door and lower
access panel.
For models:
HDA1000/HDA2000/HDA3400
I GPF325A (Almond)
I GPF325B (Black)
For models:
HDA1000/HDA2000/HDA3400
I GPF375
I GPF325C (Bisque)
I GPF325W (White)
HDA3700
I GPF475
HDA3700
I GPF425A (Almond)
I GPF425B (Black)
I GPF425C (Bisque)
I GPF425W (White)
NOTE: TheGPF100 dishwasher door spring kit will be
included with the trimless wood panel kit and must
be installed with it.
NOTE: TheGPF100 dishwasher door spring kit must
also be ordered and installed when the door panel
weighs four lbs. or more.
About rack accessories.
Baby Bottle Holder
Part Number: WX69X200
I Prevents movement of baby bottles during the
You can order a package of 5 Baby Bottle Holders,
at extra cost, by calling 800.626.2002, or through the
Internet at GEAppliances.com (Visa, MasterCard or
Discover cards accepted).
dishwasher cycle
I Snaps easily onto any dishwasher upper rack
I Eliminates hand washing
I Fits all baby bottles
For best results, the Baby
Bottle Holder should be
installed on the upper
rack of the dishwasher.
10
Before you call for service…
Hotpoint.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit Hotpoint.com. You may not need to call for service.
Problem
Possible Causes
What To Do
Dishwasher
won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset circuit breaker. Remove any other appliances
from the circuit.
Noise
Some of the sounds
you’ll hear are normal
• Soft food disposal shredding action.
Drain valve opening to pump water out.
•
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor stopping during the drying period.
Utensils are not secure • Make sure everything is secured in dishwasher.
in the rack or something
small has dropped into
the rack
Motor hums
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist and the garbage disposer clear.
Water standing in
the bottom of the tub
This is normal
• A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic dishwasher detergents to avoid sudsing. Cascade®,
Cascade® Complete and Electrasol® Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
Rinse agent
was spilled
• Always wipe up rinse agent spills immediately.
Stained tub interior
Detergent with
colorant was used
• Some detergents contain colorant (pigment or dyes) that will discolor
the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without
any colorant. Cascade®, Cascade® Complete and Electrasol®
Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
Some tomato-based
foods can stain
• Use of the RINSE ONLY cycle (on some models) after adding the dish to
the load can decrease the level of staining.
Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water temperature is correct.
Rinse agent dispenser • Check the rinse agent dispenser.
is empty
11
Before you call for service…
Problem
Possible Causes
What To Do
Dishes and flatware
not clean
Inlet water temperature • Raise the water heater temperature to 120°F.
is below 120°F.
• Use the HOT PREWASH feature.
Water pressure is
temporarily low
• Turn on a faucet. Is water coming out more slowly than usual? If so,
wait until pressure is normal before using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading • Make sure large dishware does not block the detergent dispenser or the
wash arm.
Spots and filming
on glasses and
flatware
• Use Jet-Dry® rinse agent to remove spots and prevent new film
Extremely hard water
build-up.
Low inlet water
temperature
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
Overloading the
dishwasher
3 Select the longest cycle.
Improper loading
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Old or damp powder
detergent
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
Rinse agent dispenser
empty
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse
Too little detergent
doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash glassware in
the shortest cycle that will get them clean.
Water temperature
entering the dishwasher
exceeds 150°F.
• Lower the water heater temperature.
Yellow or brown film
on tub
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
An overall yellow or
brown film can be
caused by iron deposits
in water
• A special filter in the water supply line is the only way to correct this
problem. Contact a water softener company.
White film on inside
surfaces
Hard water minerals
• To clean the interior, apply dishwasher detergent to a damp sponge.
Wear rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
Cascade®, Cascade® Complete and Electrasol® Dishwashing
Detergents have been approved for use in all GE dishwashers.
Detergent cup lid
won’t latch
Dial is not in the OFF
position
• Turn the Dial to OFF and slide the door latch to the left.
Detergent left in
dispenser cups
Dishes are blocking the • Reposition the dishes.
detergent cups
Steam
This is normal
• Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Black or gray
marks on dishes
Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
rubbed against dishes
12
™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
13
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
1
800.GE.CARES
2 3
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at Hotpoint.com.
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. I Ms. I
Mrs. I
Miss I
First
Name
Last
Name
Street
Address
Apt. #
City
E-mail Address*
Zip
Code
State
Date Placed
In Use
Month
Phone
Number
_
_
Day
Year
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
I Check here if you do not want to receive communications from GEA’s carefully selected partners.
General Electric Company
Louisville, Kentucky
GEAppliances.com
14
Hotpoint Dishwasher Warranty.
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
or an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
For The Period Of:
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this full one-year warranty, GE will also provide, free of charge, all labor and in-home service
to replace the defective part.
Second Year (Only
Any part of the Water Distribution System which fails due to a defect in materials or
for models HDA2000,
workmanship. Associated inlet and drain plumbing parts are not covered by this warranty.
HDA3400, and HDA3700) During this second-year limited warranty, you will be responsible for any labor or in-home
From the date of the
original purchase
service costs.
Ten Years (Only
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this full warranty, GE will also provide, free of charge, all labor and
for models HDA2000,
HDA3400 and HDA3700) in-home service to replace the defective part.
From the date of the
original purchase
What Is Not Covered:
IService trips to your home to teach you how to use the
product.
IDamage to the product caused by accident, fire, floods or
acts of God.
IImproper installation.
IIncidental or consequential damage caused by possible
defects with this appliance.
IFailure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
ICleaning or servicing of the air gap device in the drain
line.
IReplacement of house fuses or resetting of circuit
breakers.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
15
Consumer Support.
Hotpoint Website
Hotpoint.com
Hotpoint.com
Have a question or need assistance with your appliance? Try the Hotpoint Website 24 hours a day,
any day of the year! You can also shop for more great Hotpoint products and take advantage of
all of our on-line support services designed for your convenience.
Schedule Service
Expert Hotpoint repair service is only one step away from your door. Get on-line and schedule your service
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please
call 800.TDD.GEAC (800.833.4322).
Extended Warranties
GEAppliances.com
Purchase a Hotpoint extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business
hours. Hotpoint Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Hotpoint.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
Hotpoint.com
If you are not satisfied with the service you receive from Hotpoint, contact us on our Website with all the
details including your phone number, or write to: General Manager, Customer Relations
Hotpoint, Appliance Park
Louisville, KY 40225
Register Your Appliance
Hotpoint.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material, or detach and
use the form in this Owner’s Manual.
Printed in the United States
Printed on Recycled Paper
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