Hans Grohe Indoor Furnishings 38020XX1 User Manual

Installation Instructions / Warranty  
Uno²  
38020XX1  
38025XX1  
38210XX1  
 
Installation Instructions  
Sit the faucet with black sealing ring in  
the faucet hole on top of the mounting  
surface.  
From beneath, install the friction washer,  
metal washer, and mounting nut. Tighten  
the mounting nut, taking care not to  
overtighten.  
sealing ring  
Check the position of the faucet. When  
satisfied, use a slot-headed screwdriver to  
tighten the tensioning screws.  
friction washer  
Feed the pull rod through the hole in the  
back of the faucet body.  
metal  
washer  
Attach the supply lines to the supply stops  
with standard 3/8" compression fittings  
(not included). Push the compression nut  
and ferrule over the hose shank. Push the  
hose shank into the supply stop. Tighten  
the compression nut wrench tight.  
mounting  
nut  
tensioning  
screws  
Replacement Parts  
1.1  
1
1.2  
2
3
1
handle  
38094XXX  
1.1 screw cover 96762000  
1.2 set screw  
96029000  
96763XXX  
97209000  
96764000  
95008000  
97370XXX  
13961000  
96657000  
96050XXX  
94005XXX  
2
3
4
5
6
7
8
9
flange  
nut  
cartridge  
seal  
aerator  
fixing set  
pull rod  
ball joint  
8
4
5
10 aerator  
9
6
10  
7
3
 
Install the pop-up drain  
Remove the plunger assembly.  
Unscrew the drain outlet flange from the tee.  
Unscrew the tailpiece from the tee. Wrap the threads with plumbers’ thread  
tape and replace.  
Install the white, flexible sealing gasket to the flange. Sit it in the sink outlet.  
From under the sink, install the black mack gasket, white friction ring , and  
retainer nut to the flange. Do not tighten the nut against the bottom of the sink  
at this time.  
Thread the tee and tailpiece to the flange. The pivot must face the faucet. If  
necessary, turn the drain assembly.  
Tighten the retainer nut.  
Sit the plunger assembly in the drain.  
Install the horizontal rod so that the end goes through the loop in the bottom  
of the height adjuster.  
Install and hand tighten the pivot ball nut.  
Attach the swivel connector to the end of the horizontal rod.  
Attach the swivel connector to the end of the vertical rod. Position as  
desired, and tighten with a small, flathead screwdriver.  
4
 
User Instructions  
Pivot the handle back to turn the water on, and forward to turn the water off.  
Pivot the handle to the left to make the water warmer, to the right to make  
the water cooler.  
Re-set the high temperature limit stop (optional)  
This step should be taken if the faucet is to be used by small children or others  
who should be protected from scalding.  
Pull out the screw cover, located on the back  
of the handle.  
Use a 4 mm allen wrench to loosen the set  
screw.  
Pull off the nut cover and the green high  
temperature limit stop ring.  
Reinstall the high temperature limit  
stop ring so that the black positioning  
pin is in the notch corresponding to  
the desired high temperature. The  
temperatures shown in the diagram  
assume an incoming cold water  
temperature of 50oF and an incoming  
hot water temperature of 140o.  
Center and replace the nut cover.  
Replace the handle.  
Tighten the set screw.  
5
 
Cleaning Recommendation for Hansgrohe Products  
Modern faucetry and shower products utilize a combination of materials to comply with the  
needs of the market with regard to design and functionality.  
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by  
improper treatment is not covered under the Hansgrohe warranty.  
Cleaning Materials for Faucets and Showers  
To remove lime scale, use only products made specifically for that purpose. Always  
follow the manufacturer’s instructions when using.  
Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as  
these will cause considerable damage to finishes and to plastic components.  
Never mix cleaning materials.  
Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads,  
or sponges.  
Cleaning Procedures  
Clean your faucets and shower products as and when required. Regular cleaning will  
prevent scale buildup and water spotting.  
Follow the label instructions. Do not allow any cleaner to remain on the product for  
longer than necessary.  
When using spray cleaners, spray first onto a sponge or cloth – do not spray directly  
onto the product.  
After cleaning, rinse thoroughly with clear water to remove any cleaner residue.  
Important  
Soap and shampoo residue can also cause damage to the product. Rinse well with  
clean water after use.  
If the surface is already damaged, harsh cleaning materials will cause further  
damage.  
Limited Lifetime Consumer Warranty  
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This  
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1,  
1996, and installed in either the United States or Canada.  
WHO IS COVERED BY THE WARRANTY  
This warranty extends to the original consumer purchaser only.  
WHAT IS COVERED BY THE WARRANTY  
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in  
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any  
product or part of the product which proves defective because of improper workmanship and/or material, under normal  
installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical  
or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.  
LENGTH OF WARRANTY  
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two  
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household  
purposes, this warranty extends for as long as you own the product and the home in which the product is installed. If  
you purchased the product for use primarily for any other purpose, including, without limitation, a commercial purpose,  
this warranty extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5 years, with  
respect to AXOR, ShowerPower and Pharo products.  
6
 
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:  
A.  
B.  
Conditions, malfunctions or damage not resulting from defects in material or workmanship.  
Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse,  
abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse”  
cleaning products, or the use of the product in any manner contrary to the product instructions.  
C.  
D.  
Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or  
reinstallation of the product.  
Accessories or related products not manufactured by Hansgrohe.  
TO OBTAIN WARRANTY SERVICE  
Contact your Hansgrohe retailer, or write to Technical Service at:  
Hansgrohe Inc.  
1492 Bluegrass Lakes Parkway  
Alpharetta GA 30004  
Or, call Hansgrohe toll-free at (800) 334-0455.  
In requesting warranty service, you will need to provide  
1.  
2.  
3.  
The sales receipt or other evidence of the date and place of purchase.  
A description of the problem.  
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe  
Inc. 1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by  
Hansgrohe.  
When warranty service is completed, any repaired or replacement product or part will be returned to you postage  
prepaid.  
EXCLUSIONS AND LIMITATIONS  
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS  
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE  
NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY  
IN CONNECTION WITH THIS PRODUCT.  
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL,  
OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED  
WARRANTY (INCLUDING MERCHANTABILITY).  
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or  
exclusion may not apply to you.  
This warranty gives you specific legal rights, and you may have other rights which vary from State to State.  
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can  
bring any action in court against us under the Magnuson-Moss Warranty Act.  
PRODUCT INSTRUCTIONS AND QUESTIONS  
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible  
defect. Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and  
maintenance of the product. If you have questions at any time about the use, installation, or performance of your  
Hansgrohe product, or this warranty, please call or write to us at the toll-free number and address printed above.  
7
 
Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004  
Tel. 770 360-9880 Fax 770 360 9887  
 

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