GE Ice Maker ZDIC150 User Manual

Owner’s  
Manual  
Automatic  
Ice Maker  
ZDIC150  
ZDIS150  
monogram.com  
 
IMPORTANT SAFETY INSTRUCTIONS  
READ AND SAVE THESE INSTRUCTIONS  
Before it is used, the ice maker must be properly  
installed and located as described in this manual.  
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Failure to do so can result in death or electrical  
shock.  
WARNING:  
To reduce the risk of death,  
fire, electrical shock or injury when using your ice  
maker, follow basic precautions including the  
following:  
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has been installed where it is protected from the  
elements.  
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inside the ice maker.  
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The fumes can create a fire hazard or explosion.  
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other appliance. The fumes can create a fire  
hazard or explosion.  
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with the Installation Instructions.  
is located so that the front is not blocked to restrict  
incoming or discharge air flow.  
is connected only to the proper kind of outlet, with  
the correct electric supply and grounding. A 115 volt,  
60 Hz., 15 amp fused electrical supply is required.  
NOTE: Time delay fuse or circuit breaker is  
recommended.  
is not used by anyone unable to operate it properly.  
is used only to do what ice makers are designed to do.  
is properly maintained.  
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of your ice maker unless it is specifically  
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IMPORTANTES INSTRUCTIONS DE SÉCURITÉ  
LIRE ET CONSERVER CES INSTRUCTIONS  
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installée et située selon la description dans ce manuel.  
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l’entretenir ou de changer l’ampoule d’éclairage.  
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AVERTISSEMENT :  
Pour réduire  
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– a été installée où elle est protégée contre les  
intempéries.  
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d’explosion.  
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d’installation.  
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– est située de sorte que le devant n’est pas obstruée  
pour restreindre l’arrivée ou la sortie du courant  
d’air.  
– est connectée seulement au type approprié de  
prise de courant avec une alimentation électrique  
correcte et une liaison à la terre. Une alimentation  
électrique de 115 V, 60 Hz, et fusible de 15 A est  
requise.  
ꢀ 5(0$548(ꢀꢃꢀLes fusibles temporisés ou  
disjoncteurs de circuit sont recommandés.  
– n’est pas utilisée par quiconque ne peut faire  
fonctionner l’appareil d’une manière appropriée.  
– est utilisée seulement pour accomplir ce que les  
machines à glaçons sont destinées à fournir.  
– est soumise à un entretien approprié.  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
WARNING!  
Failure to follow these instructions can result in death, fire, or electrical shock.  
Le non-respect de ces instructions peut causer la mort, un incendie ou  
AVERTISSEMENT !  
un choc électrique.  
HOW TO CONNECT ELECTRICITY  
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power cord. For personal safety, this appliance  
must be properly grounded.  
The ice maker should always be plugged into  
its own individual electrical outlet which has a  
voltage rating that matches the rating plate.  
This provides the best performance and also  
prevents overloading house wiring circuits which  
could cause a fire hazard from overheated wires.  
The power cord of this appliance is equipped  
with a 3-prong (grounding) plug which mates  
with a standard 3-prong (grounding) wall outlet  
to minimize the possibility of electric shock  
hazard from this appliance.  
Never unplug your ice maker by pulling on the  
power cord. Always grip plug firmly and pull  
straight out from the outlet.  
Have the wall outlet and circuit checked by a  
qualified electrician to make sure the outlet is  
properly grounded.  
Repair or replace immediately all power cords  
that have become frayed or otherwise damaged.  
Do not use a cord that shows cracks or abrasion  
damage along its length or at either end.  
Where a standard 2-prong wall outlet is  
encountered, it is your personal responsibility  
and obligation to have it replaced with a  
properly grounded 3-prong wall outlet.  
When moving the ice maker, be careful not to  
roll over or damage the power cord.  
RACCORDEMENT ÉLECTRIQUE  
1HꢀFRXSH]ꢀQLꢀUHWLUH]ꢀHQꢀDXFXQꢀFDVꢀODꢀWURLVLqPHꢀ Cette précaution est recommandée pour  
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garantir un rendement optimum et éviter  
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la résidence, ce qui pourrait créer un risque  
d’incendie par surschauffe des fils.  
Le cordon d’alimentation de cet appareil est  
muni d’une fiche à 3 broches (mise à la terre)  
qui se branche dans une prise mural ordinaire  
à 3 alvéoles (mise à la terre) pour réduire au  
minimum les risques du chocs électriques.  
Ne débranchez jamais la machine à glaçons  
en tirant le cordon d’alimentation. Saisissez  
fermement la fiche du cordon et tirez droit  
pour la retirer de la prise.  
Faites examiner la prise de courant et le circuit  
Réparez ou remplacez immédiatement tout  
par un électricien qualifié pour vous assurer que cordon effiloché ou endommagé. N’utilisez pas  
la prise est correctement mise à la terre.  
un cordon fendillé ou présentant des signes  
d’usure.  
Si la prise murale est du type standard à 2 alvéoles,  
il vous incombe de la faire remplacer par une prise  
à 3 alvéoles correctement mise à la terre.  
Lorsque vous déplacez votre machine à glaçons  
du mur, faites attention de ne pas la faire rouler  
sur le cordon d’alimentation afin de ne pas  
l’endommager.  
La machine à glaçons doit toujours être branché  
dans sa propre prise de courant, dont la tension  
nominale est identique à celle indiquée sur la  
plaque signalétique.  
EXTENSION CORDS  
Do not use an extension cord with this appliance.  
RALLONGES  
N’utilisez pas de rallonge avec cet appareil.  
4
 
IMPORTANT SAFETY INSTRUCTIONS  
DANGER: RISK OF CHILD ENTRAPMENT  
Child entrapment and suffocation are not  
problems of the past. Junked or abandoned  
refrigeration products are still dangerous… even  
if they will sit for “just a few days.” If you are  
getting rid of your old appliance, please follow  
these instructions to help prevent accidents.  
Before You Throw Away Your Old  
Refrigeration Product:  
Take off the doors.  
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may not easily climb inside.  
DANGER! RISQUES POUR LES ENFANTS  
Les enfants pris au piège ou morts d’asphyxie  
sont toujours d’actualité. Les appareils de  
réfrigération abandonés sont toujours aussi  
dangereux, même si on n’attend que “quelque  
jours” pour s’en débarasser. Si vous ne gardez  
pas votre ancien appareil, veuillez suivre les  
directives ci-dessous afin de prévenir les  
accidents.  
Avant de vous débarasser de votre vieux  
appareil de réfrigération :  
Démontez les portes.  
‡ꢀ/DLVVH]ꢀOHVꢀFOD\HWWHVꢀHQꢀSODFHꢀDILQꢀG·HPSrFKHUꢀ  
les enfants de grimper à l’intérieur.  
REFRIGERANTS  
All refrigeration products contain refrigerants,  
which under federal law must be removed  
prior to product disposal. If you are getting rid  
of an old refrigeration product, check with the  
company handling the disposal about what  
to do.  
RÉFRIGÉRANTS  
Tous les appareils de réfrigération contiennent  
des réfrigérants qui, conformément aux  
lois fédérales, doivent être enlevés avant  
toute élimination de l’appareil. Si vous vous  
débarrassez de vieux appareils de réfrigération,  
vérifiez, auprès de la société qui s’occupe de  
leur élimination, ce que vous devez faire.  
5
 
Controls and Features  
Ice maker  
IMPORTANT: Do not remove any permanent  
instruction labels inside your ice maker or the  
Tech Sheet that is fastened behind the lower  
access panel.  
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flammable fluids or abrasive cleaners to  
remove tape or glue. These products can  
damage the surface of your ice maker. For  
more information, see Important Safety  
Instructions.  
Remove  
packaging  
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ice maker before using (except the model and  
serial number label).  
To remove any remaining tape or glue, rub  
the area briskly with your thumb. Tape or glue  
residue can also be easily removed by rubbing  
a small amount of liquid dish soap over the  
adhesive with your fingers. Wipe with warm  
water and dry.  
After you remove all of the packaging materials,  
clean the inside of your ice maker before using it. Cleaning.  
See the cleaning instructions in Care and  
Clean before  
using  
Set controls  
ON/OFF  
48,&.ꢀ,&(ꢀ02'(  
Press ON/OFF to start ice production or stop ice  
maker operation. When the ice maker is in ON  
mode, ice production is in progress and the ON/  
Press QUICK ICE to start or stop more rapid ice  
production. Select the QUICK ICE feature when  
you have an upcoming need for a large amount  
OFF LED light will be on. When ice maker is in OFF of ice and the bin is low or empty. Quick Ice  
mode and ice maker operations are turned off,  
the ON/OFF LED will remain off.  
Mode will produce a greater quantity of ice in a  
24-hour period.  
The QUICK ICE indicator light is illuminated when  
the ice maker is in Quick Ice Mode.  
When ice production is turned on, the ice maker  
will automatically enter Quick Ice Mode for the  
first 24 hours.  
Pressing QUICK ICE to turn Quick Ice Mode off will  
not stop ice production.  
NOTE: Allow 24 hours to produce the first batch  
of ice after installing ice maker. Discard the first  
two batches produced after installation.  
&/($1  
It is recommended that you clean the ice maker  
if the CLEANING NEEDED light is illuminated, if 6  
months have elapsed since the last cleaning, or  
if ice production decreases significantly. To clean  
your ice maker, see Care and Cleaning -- Cleaning  
Cycle.  
NOTE: Power to the ice maker is not shut off  
when the ice maker is in OFF mode.  
To stop ice maker operation, press ON/OFF.  
REPLACE  
FILTER  
CLEANING DONE  
CLEANING NEEDED  
ADD CLEANER  
ON/OFF  
CLEAN  
QUICK ICE  
TURN UNIT OFF BEFORE CLEANING  
SEE USE AND CARE MANUAL  
6
 
Controls and Features  
Ice maker  
Control  
messages  
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control system recommends installing a new  
filter or when the control system senses that a  
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&/($1ꢀF\FOHꢀLVꢀFRPSOHWHꢂ  
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alarm when the ice maker door has been open  
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and reset the feature.  
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$''ꢀ&/($1(5ꢀZLOOꢀLOOXPLQDWHꢀZKHQꢀDꢀ&/($1ꢀ  
cycle has been initiated but no cleaning  
VROXWLRQꢀLVꢀLQꢀWKHꢀUHVHUYRLUꢂꢀ6HHꢀCare and  
Cleaning -- Cleaning Cycle.  
REPLACE  
FILTER  
CLEANING DONE  
CLEANING NEEDED  
ADD CLEANER  
ON/OFF  
CLEAN  
QUICK ICE  
TURN UNIT OFF BEFORE CLEANING  
SEE USE AND CARE MANUAL  
Features of your  
ice maker  
Filter  
Control panel  
Model  
& serial  
numbers  
Cutter grid cover  
Water reservoir  
Ice level  
sensor  
Ice retainer baffle  
Condenser (behind  
lower access panel)  
Magnetic  
door catch  
Lower access panel  
Ice scoop  
7
 
Operating Instructions  
Ice maker  
When you first start your ice maker, the water  
will flow through the filter and fill the reservoir.  
The system will rinse itself before starting to  
make ice. The rinsing process takes about five  
minutes.  
ꢉꢂ When the desired thickness is reached, the  
ice sheet is released and slides onto a cutter  
grid. The grid divides the sheet into individual  
cubes.  
How your  
ice maker  
works  
Under normal operating conditions, the ice  
maker will cycle on and off as needed.  
The ice level sensor located in the ice storage  
bin will monitor the ice levels.  
IMPORTANT  
If the water supply to the ice maker is turned off,  
be sure to set the ice maker control to  
OFF. Drain the water reservoir and leave  
the ice maker door open to allow it to dry  
completely.  
3. The water containing the rejected minerals  
is drained after each freezing cycle.  
Making Ice  
1. Water is constantly circulated over a  
freezing plate. As the water freezes into ice,  
the minerals in the water are rejected. This  
produces a clear sheet of ice with a low  
mineral content.  
4. Fresh water enters the machine and is filtered  
for the next ice making cycle.  
5. Cubes fall into the storage bin. When the bin  
is full, the ice maker shuts off automatically  
and restarts when more ice is needed. The  
ice bin is not refrigerated and some melting  
will occur. The amount of melting varies with  
room temperature.  
NOTE: As the room and water temperatures  
vary, so will the amount of ice produced and  
stored. This means that higher operating  
temperatures result in reduced ice production.  
8
 
Care and Cleaning  
Ice maker  
CLEANING NEEDED will illuminate when the  
electronic control senses that the need for  
cleaning is approaching. At this time you need to  
purchase Nickel Safe Ice Machine Cleaner by Nu  
Calgon, available at most appliance repair shops  
or through GE Parts and Accessories. Order  
part number WX08X42870. In the U.S.A., call  
1.800.626.2002. or visit GEApplianceParts.com.  
In Canada call 1.800.561.3344. The ice maker  
must be cleaned, otherwise ice production may  
decrease significantly or stop.  
REPLACE FILTER will illuminate when the  
electronic control senses that the filter needs to  
be replaced. At this time you need to purchase a  
replacement filter, part number IMWF, through GE  
1.800.626.2002.  
Ice maker  
system care  
Product designed and tested for use with  
genuine GE water filters. Non-GE filters are not  
covered under product warranty.  
.HHSꢀWKHꢀRXWVLGHꢀFOHDQꢂꢀWipe with a clean cloth  
lightly dampened with mild liquid dish detergent.  
Dry with a clean, soft cloth. Do not wipe the ice  
6WDLQOHVVꢀVWHHO³Regularly clean and polish the  
stainless steel door panels and handles (on  
some models) with a commercially available  
Exterior  
surfaces  
maker with a soiled dish cloth or wet towel. These stainless steel cleaner such as Stainless Steel  
may leave a residue that can damage the finish.  
Do not use scouring pads, powdered cleaners,  
bleach or cleaners containing bleach because  
these products can scratch and damage the  
finish.  
Magicto preserve and protect the fine finish.  
Order part number WX10X15. In the U.S.A. call  
1.800.626.2002 or visit GEApplianceParts.com. In  
Canada call 1.800.561.3344.  
'RꢀQRWꢀXVHꢀDSSOLDQFHꢀZD[ꢀRUꢀSROLVKꢀRQꢀWKHꢀ  
stainless steel.  
Interior  
components  
grid cover, door gasket, and secured interior  
components (cutter grid, exterior of hoses, and  
water reservoir). Rinse with clean water.  
WARNING:  
Disconnect electrical  
power to the ice maker before cleaning. Failure  
to do so can result in death, fie, or electrical  
shock.  
5. Clean the same parts again with a solution of  
1 tbsp. (15 ml) of household bleach in 1 gal. (3.8  
L) warm water. Rinse thoroughly with clean  
water.  
AVERTISSEMENT !  
Débranchez l'alimentation électrique à la  
machine à glaçons avant le nettoyage.  
L’omission de prendre cette précaution peut  
entraîner la mort, l'incendie ou le choc électrique.  
6. Gently wipe the control panel with a soft, clean  
dishcloth using warm water and a mild liquid  
dish detergent.  
1. Open the storage bin door and remove any ice  
that is in the bin.  
7. Replace ice scoop holder.  
8. Replace the cutter grid cover by aligning top  
tabs and pushing to snap into place.  
2. Pull out on the bottom of the cutter grid cover  
until the snaps release to remove.  
9. Plug in ice maker or reconnect power.  
3. Remove ice scoop and ice scoop holder.  
Remove the two screws using a 1/4" ratchet.  
NOTE: The air cooled condenser needs to be  
cleaned regularly for efficient ice production and  
energy conservation. See Care and Cleaning -  
Condenser section.  
NOTE: Do not remove hoses. Do not wash plastic  
parts in dishwasher. They cannot withstand  
temperatures above 145°F (63°C).  
4. With mild soap and warm water wash the  
storage bin, ice scoop and holder, cutter  
9
 
Care and Cleaning  
Ice maker  
Cleaning  
cycle  
For best performance, perform a cleaning cycle  
every six months. Nickel Safe Ice Machine Cleaner  
by Nu Calgon is available at appliance repair  
shops, or through GE Parts and Accessories. Order  
part number WX08X42870. In the U.S.A., call  
1.800.626.2002 or visit GEApplianceParts.com. In  
Canada, call 1.800.561.3344. To clean ice maker  
system, follow these instructions.  
reservoir.  
6. Replace the cutter grid cover. Insert the top  
tabs first, and then push toward cutter grid to  
snap into place.  
7. Touch the &/($1 button. The &/($1 LED will  
illuminate and the cleaning cycle will begin. If  
Invalid Tone plays, press the ON/OFF button  
to turn the ice maker off and try again. If "ADD  
1. Turn ice production off. Remove all ice from  
CLEANING DONE  
storage bin.  
CLEANING NEEDED  
ADD CLEANER  
ꢉꢂ To improve accessibility, remove cutter grid  
cover by pulling bottom of cover down and  
then forward.  
CLEAN  
3. Unscrew the drain cap from the bottom of the  
TURN UNIT OFF BEFORE CLEANING  
SEE USE AND CARE MANUAL  
water reservoir. Drain all water in reservoir.  
CLEANER" illuminates, see previous steps.  
8. When the cycle is complete the &/($1 LED will  
turn off, the Cycle Complete tone will sound,  
and the “CLEANING DONE” text will illuminate.  
9. After the cleaning cycle is complete, remove the  
drain cap from the water reservoir to see if any  
of the green cleaning solution is left in the water  
reservoir. If cleaning solution drains from the  
water reservoir, you should run the clean cycle  
again adding only tap water to the reservoir.  
Be sure to replace the drain cap before running  
the cycle again.  
Water  
reservoir  
Cutter  
grid  
cover  
Drain  
cap  
NOTE: Severe scale buildup may require repeated  
cleaning with a fresh quantity of cleaning solution.  
10.Press the ON/OFF button to resume ice  
4. Replace the drain cap securely.  
NOTE: If the cap is not securely tightened, water  
can leak, causing thin ice or no ice.  
5. Pour the entire 16 oz. bottle of Nickel Safe Ice  
Machine Cleaner into water reservoir. Follow all  
safety precautions on the bottle. Fill the bottle  
twice with tap water and pour it into the water  
production. Discard the first batch of ice.  
NOTE: To stop the cleaning cycle prematurely,  
press ON/OFF. The &/($1 LED will turn off and  
you will hear the Power Off tone. If power is lost  
before cycle is complete, cleaning will continue  
when the ice maker powers on.  
10  
 
Care and Cleaning  
Ice maker  
3. Pull the bottom forward and then pull down to  
Condenser  
WARNING:  
Disconnect electrical  
remove the lower access panel.  
power to the ice maker before cleaning.  
Failure to do so can result in death, fie, or  
electrical shock.  
4. Remove dirt and lint from the condenser  
fins and the unit compartment with a brush  
attachment attached to a vacuum cleaner.  
AVERTISSEMENT !  
Débranchez l'alimentation électrique à la  
machine à glaçons avant le nettoyage.  
L’omission de prendre cette précaution  
peut entraîner la mort, l'incendie ou le choc  
électrique.  
For best performance, brush or vacuum lint and  
dirt from the condenser at least once a year.  
A dirty or clogged condenser:  
8VHVꢀPRUHꢀHQHUJ\ꢂ  
3UHYHQWVꢀSURSHUꢀDLUIORZꢂ  
5. Replace the lower access panel using the 4  
screws.  
5HGXFHVꢀLFHꢀPDNLQJꢀFDSDFLW\ꢂ  
&DXVHVꢀKLJKHUꢀWKDQꢀUHFRPPHQGHGꢀRSHUDWLQJꢀ  
temperatures which may lead to component  
failure.  
6. Plug in the ice maker or reconnect power.  
1. Unplug the ice maker or disconnect power.  
ꢉꢂ Remove the 2 screws in the lower access  
panel and the 2 screws from the base grille  
area of the front panel support.  
11  
 
Care and Cleaning  
Ice maker  
Product designed and tested for use with  
genuine GE water filters. Non-GE filters are not  
covered under product warranty. Order part  
number IMWF. In the U.S.A. call 1.800.626.2002  
or visit GEApplianceParts.com. In Canada call  
1.800.561.3344.  
Filter  
replacement  
Cover  
Alignment  
Arrow  
O-Rings  
Alignment Pin  
1. Locate the water filter on the right-hand side of  
the ice maker controls.  
2. Remove the filter by rotating counterclockwise  
from the lock to unlock position.  
4. Align the pin on the side of the filter with the  
cutout channel in the filter housing and insert  
filter.  
Unlocked  
Unlock  
symbol  
Lock  
symbol  
Locked  
ꢀꢀ:DWHUꢀ¿OWHU  
3. Remove the cover from the new water filter. Be  
sure the O-rings are still in place after the cover  
is removed.  
Alignment Pin  
5. Turn filter clockwise until it locks into the  
housing. Ensure the alignment arrow on the  
filter head is aligned with the locked symbol on  
the control box housing.  
NOTE: If the filter is not correctly locked into  
place, the ice maker will not produce ice.  
To shut down the ice maker:  
3. Pour 1 gallon. (3.78541 L) of water into the ice  
bin near the drain and let the ice maker stand  
for approximately 5 minutes. This will allow  
the water in the bin to drain into the drain  
pump so the pump will remove the remaining  
water from the ice bin and drain the pump.  
Vacation  
and moving  
1. Unplug the ice maker or disconnect power.  
2. Remove all ice from the storage bin.  
3. Shut off the water supply. If the ambient  
temperature of the room will drop below 32°F  
(0°C), water must be removed from the drain  
line.  
4. Unplug ice maker or disconnect power.  
Before using again, clean the ice maker and  
storage bin. Plug in the ice maker or reconnect  
power and turn on the water supply tor resume  
ice making operation.  
For ice makers with a drain pump installed:  
1. Plug in ice maker or reconnect power.  
2. Turn ice production off and remove all  
remaining ice from ice bin.  
IMPORTANT: The performance of the ice maker  
may be affected when connected to a Reverse  
Osmosis system. An RO system may also reduce  
water pressure and affect the fill cycle, which is  
dependent on time and flow. The reduced water  
pressure may cause the reservoir not to fill and  
flush properly during the ice making cycle.  
If a reverse osmosis water filtration system is  
connected to your cold water supply, the water  
pressure to the reverse osmosis system needs  
to be a minimum of 40 psi. The reverse osmosis  
system must provide 1 gal. of water per hour  
to the ice maker for proper ice maker operation.  
Reverse  
Osmosis  
system  
'RꢀQRWꢀXVHꢀFRSSHUꢀWXELQJꢀZKHQꢀWKHꢀLFHꢀPDNHUꢀLVꢀ  
FRQQHFWHGꢀWRꢀDꢀ5HYHUVHꢀ2VPRVLVꢀZDWHUꢀV\VWHPꢂ  
The pressure of the water supply coming out  
of a reverse osmosis system going to the water  
inlet valve of the ice maker needs to be between  
30 and 120 psi.  
12  
 
The Problem Solver  
Ice maker  
Your new ice maker may make sounds that  
are not familiar to you. Most of the sounds are  
normal. Hard surfaces such as floors, walls and  
cabinets can make the sounds seem louder than  
they actually are. The following describes the  
kinds of sounds that might be new to you and  
what may be making them.  
z You will hear a buzzing sound when the water  
valve opens to fill the water pan for each  
cycle.  
z As each cycle ends, you may hear a gurgling  
sound due to the refrigerant flowing in your  
ice maker.  
Normal  
sounds  
z You may hear air being forced over the  
condenser by the condenser fan.  
z During the harvest cycle, you may hear a  
“thud” when the ice sheet slides from the  
evaporator onto the cutter grid.  
z When you first start the ice maker, you may  
hear water running continuously. The ice  
maker is programmed to run a rinse cycle  
before it begins to make ice.  
z If the ice maker is connected to a water supply  
pressure in excess of 60 psi, you may hear  
a loud sound during water filling associated  
with the flow of water through the inlet valve.  
Call a licensed, qualified plumber to determine  
the best method to reduce the supply water  
pressure (50 psi is recommended).  
z Rattling noises may come from the flow of the  
refrigerant or the water line. Items stored on  
top of the ice maker can also make noises.  
z The high-efficiency compressor may make a  
pulsating or high pitched sound.  
z Water running over the evaporator plate may  
make a splashing sound.  
z Water running from the evaporator plate to  
the water pan may make a splashing sound.  
Questions?  
Problem  
3RVVLEOHꢀ&DXVH  
ON/OFF LED is  
ÀDVKLQJ  
7KLVꢀVLJQL¿HVꢀDQꢀLFHꢀOHYHOꢀVHQVRUꢀHUURUꢂ  
Use this  
problem  
solver!  
Unplug ice maker and remove the cutter grid cover (see Care and Cleaning –  
Interior Components). Make sure the white wiring connector going up to the  
control housing on the right side is connected securely.  
Ice maker will not  
turn on  
Check that it is plugged into a grounded 3 prong outlet.  
Be sure that the control is turned on. See “Using the Controls.”  
Replace the fuse or reset the circuit breaker.  
NOTE: If problems continue, contact an electrician.  
Room temperature must be above 55°F (13°C). Otherwise, bin thermostat  
PD\ꢀVHQVHꢀFROGꢀURRPꢀWHPSHUDWXUHꢀDQGꢀVKXWꢀRȺꢀHYHQꢀWKRXJKꢀWKHꢀELQꢀLVꢀQRWꢀ  
IXOOꢀRIꢀLFHꢂꢀ7KHꢀLFHꢀPDNHUꢀPD\ꢀQRWꢀUHVWDUWꢀRQFHꢀLWꢀGRHVꢀVKXWꢀRȺꢂ  
If there was a large amount of water added to the ice maker, wait a few  
minutes for the drain pump to clear. If there is still water in the bin, check to  
see whether the drain hose is kinked.  
For models with drain pumps, check that the drain hose is not damaged, or  
kinked or pinched between cabinet and ice maker. Use only GE approved  
drain pump kit, Part ZPK2.  
13  
 
The Problem Solver  
Ice maker  
Questions?  
Problem  
3RVVLEOHꢀ&DXVH  
Ice maker seems noisy  
,VꢀWKHꢀZDWHUꢀLQꢀWKHꢀZDWHUꢀSDQꢀRYHUÀRZLQJ"ꢀ7KLVꢀLVꢀQRUPDOꢂꢀ7KLVꢀRYHUÀRZꢀ  
helps to purge minerals that were removed from the water during the ice  
making process.  
Use this  
problem  
solver!  
,VꢀWKHUHꢀDꢀ´ZKRRVKLQJµꢀVRXQG"ꢀCheck the following things:  
Make sure that the water supply is hooked up and turned on.  
Make sure that the drain cap is tight and the water drain pan pump is  
securely attached to the water pan.  
,VꢀWKHUHꢀLFHꢀEHWZHHQꢀWKHꢀHYDSRUDWRUꢀSODWHꢀDQGꢀWKHꢀFXWWLQJꢀJULG"ꢀCheck  
that the ice maker is level. See “Leveling.” If the ice maker is level, and the  
problem persists, run a cleaning cycle. See “Cleaning.”  
If the ice maker is connected to a water supply pressure in excess of 60  
SVLꢁꢀ\RXꢀPD\ꢀKHDUꢀDꢀORXGꢀVRXQGꢀGXULQJꢀZDWHUꢀ¿OOLQJꢀDVVRFLDWHGꢀZLWKꢀWKHꢀ  
ÀRZꢀRIꢀZDWHUꢀWKURXJKꢀWKHꢀLQOHWꢀYDOYHꢂꢀ&DOOꢀDꢀOLFHQVHGꢁꢀTXDOL¿HGꢀSOXPEHUꢀWRꢀ  
determine the best method to reduce the supply water pressure (50 psi is  
recommended).  
Ice maker runs but  
produces no ice  
Make sure the control is turned on.  
Make sure the water supply is properly connected and turned on.  
If the drain cap is loose, water will empty from the water pan, and you will  
have either thin ice or no ice. Tighten the drain cap.  
Clean the drain tube.  
Be sure that there are no kinks in the drain line.  
Ice maker runs but  
produces very little ice  
Is the “QUICK ICE” feature turned on? This feature increases the ice  
production rate to provide you with more ice in the same amount of time.  
See Control Settings.  
Room temperatures of more than 90ºF (32ºC) will normally reduce ice  
production.  
'LUWꢀRUꢀOLQWꢀPD\ꢀEHꢀEORFNLQJꢀWKHꢀDLUÀRZꢀWKURXJKꢀWKHꢀFRQGHQVHUꢀ6HHꢀ  
Condenser in the Cleaning section.  
If there is white scale buildup in the interior of the ice maker, you should  
clean the ice maker. See Interior Components in the Cleaning section.  
If the drain cap is loose, water will empty from the water pan, and you will  
have either thin ice or no ice.  
Tighten the drain cap.  
2ȺꢀWDVWHꢁꢀRGRUꢀRUꢀJUD\ꢀ  
color in the ice  
,VꢀWKHUHꢀXQXVXDOO\ꢀKLJKꢀPLQHUDOꢀFRQWHQWꢀLQꢀWKHꢀZDWHUꢀVXSSO\"ꢀThe water  
PD\ꢀQHHGꢀWRꢀEHꢀWUHDWHGꢀRUꢀWKHꢀ¿OWHUꢀPD\ꢀQHHGꢀWRꢀEHꢀUHSODFHGꢂ  
,VꢀWKHUHꢀPLQHUDOꢀVFDOHꢀEXLOGXS" Clean your ice maker. See Ice Maker  
System in the Cleaning section.  
Do not store any foods in the ice bin. Clean ice storage bin.  
Make sure that all packaging materials were removed at the time of  
installation.  
Thin, soft or clumps of  
ice  
,VꢀWKHUHꢀXQXVXDOO\ꢀKLJKꢀPLQHUDOꢀFRQWHQWꢀLQꢀWKHꢀZDWHUꢀVXSSO\"ꢀThe water  
PD\ꢀQHHGꢀWRꢀEHꢀWUHDWHGꢀRUꢀWKHꢀ¿OWHUꢀPD\ꢀQHHGꢀWRꢀEHꢀUHSODFHGꢂ  
,VꢀWKHUHꢀPLQHUDOꢀVFDOHꢀEXLOGXS" Clean your ice maker. See Ice Maker  
System in the Cleaning section.  
$UHꢀWKHUHꢀFOXPSVꢀRIꢀLFHꢀLQꢀWKHꢀELQ"ꢀIf ice is not used regularly, it will melt  
and form clumps. Break the clumps with the ice scoop provided.  
Water not entering  
drain properly  
,VꢀWKHꢀGUDLQꢀKRVHꢀDOLJQHGꢀRYHUꢀWKHꢀGUDLQ" Move the ice maker to align with  
the drain. See Connect Water Supply.  
NOTE: Service technicians cannot repair plumbing problems outside of the  
LFHꢀPDNHUꢂꢀ&DOOꢀDꢀOLFHQVHGꢁꢀTXDOL¿HGꢀSOXPEHUꢂ  
14  
 
Consumer Services  
Ice maker  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from  
GE, we will be there. All you have to do is call!  
GE Answer Center®  
Whatever your question about any Monogram major appliance, GE Answer Center®  
LQIRUPDWLRQꢀVHUYLFHꢀLVꢀDYDLODEOHꢀWRꢀKHOSꢂꢀ<RXUꢀFDOO³DQGꢀ\RXUꢀTXHVWLRQ³ZLOOꢀEHꢀDQVZHUHGꢀ  
promptly and courteously. You can call any time. GE Answer Center® service is open  
24 hours a day, Monday through Saturday.  
In the USA:  
1.800.626.2000  
OR  
Visit our Website at: monogram.com  
In Canada, call 1.800.561.3344.  
In-Home Repair  
Service  
If your Monogram appliance should ever require service, you can depend on Monogram  
Preferred Service. Simply call 1.800.444.1845, where our Monogram Preferred Service  
Specialists are available 7 a.m. - 10 p.m. ET Monday through Friday and 8 a.m. - 6 p.m.  
ET Saturday and Sunday to coordinate your service appointment. In Canada: Monday to Friday,  
7:00 a.m. - 8:00 p.m. and Saturday, 8:00 a.m. - 5:00 p.m. EDST.  
In the USA:  
1.800.444.1845  
In Canada:  
1.800.561.3344  
For Customers With  
Special Needs…  
GE offers Braille controls for a variety of GE appliances, and a brochure  
to assist in planning a barrier-free kitchen for persons with limited  
mobility.  
In the USA:  
1.800.626.2000  
Consumers with impaired hearing or speech who have access  
to a TDD or a conventional teletypewriter may call 1.800.TDD.GEAC  
(1.800.833.4322) to request information or service.  
You can have the secure feeling that GE Consumer Service will still be there after your warranty  
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a  
substantial discount. With a multiple-year contract, you’re assured of future service at today’s  
prices.  
Service Contracts  
In the USA:  
1.800.626.2224  
In Canada:  
1.800.561.3344  
,QGLYLGXDOVꢀTXDOLILHGꢀWRꢀVHUYLFHꢀWKHLUꢀRZQꢀDSSOLDQFHV can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts, and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.  
Parts and  
Accessories  
In the USA:  
1.800.626.2002  
8VHUꢀPDLQWHQDQFHꢀLQVWUXFWLRQVꢀFRQWDLQHGꢀLQꢀWKLVꢀPDQXDOꢀFRYHUꢀSURFHGXUHVꢀLQWHQGHGꢀWRꢀEHꢀ  
SHUIRUPHGꢀE\ꢀDQ\ꢀXVHUꢂꢀ2WKHUꢀVHUYLFLQJꢀJHQHUDOO\ꢀVKRXOGꢀEHꢀUHIHUUHGꢀWRꢀTXDOLILHGꢀVHUYLFHꢀ  
SHUVRQQHOꢂꢀ&DXWLRQꢀPXVWꢀEHꢀH[HUFLVHGꢁꢀLPSURSHUꢀVHUYLFLQJꢀPD\ꢀFDXVHꢀXQVDIHꢀRSHUDWLRQꢂ  
In Canada:  
1.800.561.3344  
15  
 
Warranty  
Ice maker  
YOUR MONOGRAM Ice maker WARRANTY  
Staple sales slip or canceled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
/,0,7('ꢀ21(ꢆ<($5ꢀ:$55$17<  
WHAT IS  
COVERED  
From the Date  
of the Original  
Purchase  
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home  
to repair or replace any part of the ice maker that fails because of a manufacturing defect.  
/,0,7('ꢀ),9(ꢆ<($5ꢀ:$55$17<  
For five years from date of original purchase, we will provide, free of charge, parts and service labor  
in your home to repair or replace any part of the sealed ice making system (the compressor, condenser,  
evaporator and all connecting tubing) that fails because of a manufacturing defect.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for  
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located  
in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge  
or you may be required to bring the product to an Authorized GE Service location for service. In Alaska the  
warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop  
or for the service technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®  
servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, in the USA call 1.800.444.1845. In  
Canada: 1.800.561.3344. Please have your serial number and model number available when calling for service.  
‡ꢀ6HUYLFHꢀWULSVꢀWRꢀ\RXUꢀKRPHꢀWRꢀWHDFKꢀ\RXꢀKRZꢀ  
‡ꢀ,PSURSHUꢀLQVWDOODWLRQꢁꢀGHOLYHU\ꢀRUꢀPDLQWHQDQFHꢂ  
WHAT IS NOT  
COVERED  
to use the product.  
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\RXUꢀGHDOHUꢀRUꢀLQVWDOOHUꢂꢀ<RXꢀDUHꢀUHVSRQVLEOHꢀIRUꢀ  
SURYLGLQJꢀDGHTXDWHꢀHOHFWULFDOꢁꢀSOXPELQJꢀDQGꢀ  
other connecting facilities.  
‡ꢀ5HSODFHPHQWꢀRIꢀKRXVHꢀIXVHVꢀRUꢀUHVHWWLQJꢀRIꢀ  
circuit breakers.  
‡ꢀ'DPDJHꢀWRꢀWKHꢀSURGXFWꢀFDXVHGꢀE\ꢀDFFLGHQWꢁꢀILUHꢁꢀ  
floods or acts of God.  
‡ꢀ5HSODFHPHQWꢀRIꢀWKHꢀOLJKWꢀEXOEVꢁꢀLIꢀLQFOXGHGꢂ  
‡ꢀ)DLOXUHꢀRIꢀWKHꢀSURGXFWꢀLIꢀLWꢀLVꢀXVHGꢀIRUꢀRWKHUꢀWKDQꢀ  
its intended purpose or used commercially.  
‡ꢀ,QFLGHQWDOꢀRUꢀFRQVHTXHQWLDOꢀGDPDJHꢀFDXVHGꢀE\ꢀ  
possible defects with this appliance.  
‡ꢀ'DPDJHꢀFDXVHGꢀDIWHUꢀGHOLYHU\ꢂ  
‡ꢀ3URGXFWꢀQRWꢀDFFHVVLEOHꢀWRꢀSURYLGHꢀUHTXLUHGꢀ  
VHUYLFHꢂ  
(;&/86,21ꢀ2)ꢀ,03/,('ꢀ:$55$17,(6³<RXUꢀVROHꢀDQGꢀH[FOXVLYHꢀUHPHG\ꢀLVꢀSURGXFWꢀUHSDLUꢀDVꢀSURYLGHGꢀLQꢀ  
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or  
fitness for a particular purpose, are limited to one year or the shortest period allowed by law.  
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may  
also have other rights which vary from state to state/province to province. To know what your legal rights are  
in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney General.  
:DUUDQWRUꢀLQꢀ86$ꢃꢀ*HQHUDOꢀ(OHFWULFꢀ&RPSDQ\ꢁꢀ  
/RXLVYLOOHꢁꢀ.<ꢀꢊꢋꢉꢉꢈ  
:DUUDQWRUꢀLQꢀ&DQDGDꢃꢀ0DEHꢀ&DQDGDꢀ,QFꢂ  
49-60692-1  
W10539312  
GE Appliances & Lighting  
Appliances  
General Electric Company  
Louisville, KY 40225  
GEAppliances.com  
224D1893P003 07-13 GE  
Printed in the United States  
 

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