GE Cooktop 183D5580P079 User Manual

GE Monogram  
®
Use and Care Guide  
Downdraft  
36Gas Cooktop  
ZGU365  
ZGU3650  
 
Read this guide carefully. It is intended to help If you don’t understand something or need  
Before  
using  
your  
you operate and maintain your new cooktop  
properly.  
more help, call:  
GE Answer Center®  
800.626.2000  
Keep it handy for answers to your questions.  
cooktop  
24 hours a day, 7 days a week  
OR  
Visit our Website at: www.monogram.com  
You’ll find them on a label located on the  
underside of the cooktop.  
Before sending in this card, please write these  
numbers here:  
Write  
down the  
model &  
serial  
These numbers are also on the Consumer  
Product Ownership Registration Card  
included in this guide.  
Model Number  
numbers  
Serial Number  
Use these numbers in any correspondence or  
service calls concerning your cooktop.  
Immediately contact the dealer (or builder)  
that sold you the cooktop.  
If you  
received a  
damaged  
cooktop  
Before you request service, check the Before you It lists causes of minor operating problems that  
call for service section in the back of this guide. you can correct yourself.  
Save time  
& money  
To obtain service, see the Consumer Services  
page in the back of this guide.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
If you  
need  
service  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy  
with the service you receive, here are some  
steps to follow for further help.  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In  
most cases, this will solve the problem.  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
SAFETY PRECAUTIONS  
IMPORTANT SAFETY WARNING—TO REDUCE THE  
RISK OF FIRE, ELECTRIC SHOCK, OR  
NOTICE:  
INJURY TO PERSONS, OBSERVE THE  
• The California Safe Drinking Water and  
Toxic Enforcement Act requires the  
Governor of California to publish a list of  
substances known to the state to cause  
cancer, birth defects or other reproductive  
harm, and requires businesses to warn  
customers of potential exposure to such  
substances.  
FOLLOWING:  
A. Use this unit only in the manner intended  
by the manufacturer. If you have questions,  
contact the manufacturer.  
B. Before servicing or cleaning the unit, switch  
power off at service panel.  
C. When cutting or drilling into wall or ceiling  
do not damage electrical wiring and other  
hidden utilities.  
• Gas appliances can cause minor exposure to  
four of these substances, namely benzene,  
carbon monoxide, formaldehyde and soot,  
caused primarily by the incomplete  
D. Ducted fans must always be vented to the  
outdoors.  
E. To reduce the risk of fire, use only metal  
combustion of natural gas or LP fuels.  
ductwork.  
Properly adjusted burners, indicated by a  
bluish rather than a yellow flame, will  
minimize incomplete combustion. Exposure  
to these substances can be minimized further  
by venting with an open window or using the  
ventilation fan.  
• When you get your cooktop, have the installer  
show you the location of the gas shut-off valve  
and how to shut it off if necessary.  
• Have your cooktop installed and properly  
grounded by a qualified installer, in  
accordance with the installation instructions.  
Any adjustment and service should be  
performed only by qualified gas range  
installers or service technicians.  
• Plug your cooktop into a 120-volt grounded  
outlet only. Do not remove the round  
grounding prong from the plug. If in doubt  
about the grounding of the home electrical  
system, it is your personal responsibility and  
obligation to have an ungrounded outlet  
replaced with a properly-grounded three-  
prong outlet in accordance with the National  
Electrical Code. Do not use an extension cord  
with this appliance.  
WARNING—TO REDUCE THE  
RISK OF A COOKTOP GREASE FIRE:  
A. Keep fan, filters and grease laden surfaces  
clean.  
B. Always turn vent ON when cooking at high  
heat.  
C. Use high settings on cooktop only when  
necessary. Heat oil slowly on low to medium  
setting.  
D. Don’t leave the cooktop unattended when  
cooking.  
E. Always use cookware and utensils  
appropriate for the type and amount of food  
being prepared.  
CAUTION—FOR GENERAL  
VENTILATING USE ONLY. DO NOT USE  
TO EXHAUST HAZARDOUS OR  
EXPLOSIVE MATERIALS AND VAPORS.  
• Do not leave children alone or unattended  
where a cooktop is hot or in operation. They  
could be seriously burned.  
CAUTION:  
Items of interest to  
• Be sure all packing materials are removed  
from the cooktop before operating it, to  
prevent fire or smoke damage should the  
packing material ignite.  
children should not be stored in cabinets  
above a cooktop—children climbing on the  
cooktop to reach items could be seriously  
injured.  
• Be sure your cooktop is correctly adjusted by  
a qualified service technician or installer for  
the type of gas (natural or LP) which is to be  
used. Your cooktop can be converted for use  
with either type of gas. See the installation  
instructions in the LP Conversion Kit.  
• Do not attempt to repair or replace any part  
of your cooktop unless it is specifically  
recommended in this guide. All other  
servicing should be referred to a qualified  
technician.  
• When raising or lowering the vent, keep  
fingers away from all vent parts; assure that  
cookware, pans and handles will not be struck  
and tipped when raising the vent.  
• Do not operate or clean your cooktop if the  
glass is broken or cracked. Cleaning solutions  
and spillovers could penetrate the broken  
cooktop and create a risk of electric shock.  
Call for service immediately if the cooktop  
glass breaks or cracks.  
4
 
• Clean the cooktop with caution. If a wet  
sponge or cloth is used to wipe spills on a hot  
cooktop be careful to avoid steam burns.  
• Do not clean the cooktop with flammable or  
volatile cleaning fluids.  
• Do not clean the cooktop when the appliance  
is in use.  
• Avoid scratching the cooktop with sharp  
instruments, or with rings and other jewelry.  
• Use least possible amount of fat for effective  
shallow or deep fat frying. Filling the pan too  
full of fat can cause spillovers when food is  
added.  
• Carefully watch foods being fried at high  
flame setting.  
• If a combination of oils or fats will be used in  
frying, stir together before heating, or as fats  
melt slowly.  
• Always heat fat slowly, and watch as it heats.  
• Let the burner grates and other surfaces cool  
before touching them or leaving them where  
children can reach them.  
• Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond  
the smoking point.  
• Never use the cooktop as a cutting board.  
• Use proper pan size—avoid pans that are  
unstable or easily tipped. Select cookware  
having flat bottoms large enough to properly  
contain food and avoid boilovers and  
spillovers, and large enough to cover burner  
grate. This will both save cleaning time and  
prevent hazardous accumulations of food,  
since heavy spattering or spillovers left on  
cooktop can ignite. Use pans with handles  
that can be easily grasped and remain cool.  
• Never wear loose-fitting or hanging garments  
while using the appliance. Be careful when  
reaching for items stored in cabinets over the  
cooktop. Flammable material could be ignited  
if brought in contact with flame or hot  
surfaces and may cause severe burns.  
• For your safety, never use your appliance for  
warming or heating the room.  
• Do not use water on grease fires. Never pick  
up a flaming pan. Turn the controls off.  
Smother a flaming pan on a surface burner by  
covering the pan completely with a well-  
fitting lid, cookie sheet or flat tray. Use a  
multi-purpose dry chemical or foam-type fire  
extinguisher.  
Flaming grease outside a pan can be put  
out by covering it with baking soda or, if  
available, by using a multi-purpose dry  
chemical or foam-type fire extinguisher.  
• Do not place hot cookware on the glass  
cooktop. This could cause glass to break.  
• Keep all plastics away from burners.  
• To avoid the possibility of a burn, always be  
certain that the controls for all burners are at  
the off position and all grates are cool before  
attempting to remove a grate.  
• If the cooktop is located near a window, do  
not use long curtains which could blow  
over the burners and create a fire hazard.  
• If you smell gas, turn off the gas to the cooktop  
and call a qualified service technician. Never  
use an open flame to locate a leak.  
• Do not store flammable materials near the  
cooktop. Do not store or use gasoline or  
other flammable vapors and liquids in the  
vicinity of this or any other appliance.  
• Do not let cooking grease or other flammable • Do not cover or block the area around the  
materials accumulate on or near the cooktop.  
cooktop knobs. This area must be kept clear  
for proper ventilation and burner  
performance.  
• Cook meat and poultry thoroughly—meat to  
at least an INTERNAL temperature of 160°F.  
and poultry to at least an INTERNAL  
temperature of 180°F. Cooking to these  
temperatures usually protects against  
foodborne illness.  
• Do not use a wok on the cooking surface if  
the wok has a round metal ring which is  
placed over the burner grate to support the  
wok. This ring acts as a heat trap which may  
damage the burner grate and burner head.  
Also, it may cause the burner to work  
improperly. This may cause a carbon  
monoxide level above that allowed by  
current standards, resulting in a health  
hazard.  
• Never leave surface burners unattended at  
high flame settings. Boilovers cause smoking  
and greasy spillovers that may catch on fire.  
• Adjust surface burner flame size so it does  
not extend beyond the edge of the cookware.  
Excessive flame is hazardous.  
• Use only dry pot holders—moist or damp pot  
holders on hot surfaces may result in burns  
from steam. Do not let pot holders come near  
open flames when lifting cookware. Do not  
use a towel or other bulky cloth in place of a  
pot holder.  
• To minimize the possibility of burns, ignition  
of flammable materials and spillage, turn  
cookware handles toward the side or center  
of the cooktop without extending over  
adjacent burner or vent area.  
• Always turn the surface burners to off before  
removing the cookware.  
• Foods for frying should be as dry as possible.  
Frost on frozen foods or moisture on fresh  
foods can cause hot fat to bubble up and over  
the sides of the pan.  
SAVE THESE INSTRUCTIONS  
5
 
Features of Your Cooktop  
Downdraft Gas Cooktop  
1
2
Design  
information  
(Not all features  
are on all models.  
Appearance may vary.)  
3
3
4
9
8
3
5
6
10  
8
7
8
Feature Index  
Page  
1
2
3
4
5
6
7
8
9
Vent  
9, 10  
10  
Vent Filters  
Spillproof Burners  
7, 11  
7, 11  
7, 11  
9
Simmer Spillproof Burner  
High Power Spillproof Burner  
Fan Speed Control  
Vent Control  
9
Surface Unit Controls  
Glass Cooktop Surface  
7
10  
10 Cast-Iron Burner Grates  
7, 12  
Your cooktop is shipped from the factory set to  
operate only with Natural Gas. If you wish to use  
your cooktop with Liquefied Petroleum Gas,  
order Kit JXLP56.  
LP  
conversion kit  
6
 
Using Your Cooktop  
Downdraft Gas Cooktop  
Your surface burners are lighted by electric  
ignition, eliminating the need for standing  
pilot lights with constantly burning flames.  
Surface burners in use when an electrical  
power failure occurs will continue to operate  
normally.  
Electric  
ignition  
All the igniters make clicking sounds and spark  
even when only a single burner is being turned  
on. Do not touch any of the burners when the  
igniters are clicking.  
In case of a power outage, you can light the  
surface burners on your cooktop with a match.  
Hold a lighted match to the burner, then turn  
the knob to the HIGH position. Use extreme  
caution when lighting burners this way.  
Push the control knob in and turn it  
counterclockwise to desired position from  
HIGH to LO.  
To light a  
burner  
After the burner ignites, turn the knob in either  
direction to adjust the flame size.  
To turn a burner off, turn the knob clockwise,  
as far as it will go, to the OFF position.  
Check to be sure the burner you turned on is  
the one you want to use.  
• The right rear burner is best for smaller pans  
and cooking operations requiring carefully  
controlled simmering conditions. The center  
and two left burners are best for general  
cooking. The front right burner is the high  
power burner for larger pans and fast boiling  
operations.  
• Do not operate a burner for an extended  
period of time without cookware on the grate.  
The finish on the grate may chip without  
cookware to absorb the heat.  
• Be sure the burners and grates are cool before  
you place your hand, a pot holder, cleaning  
cloths or other materials on them.  
Watch the flame, not the knob, as you reduce  
heat.  
How to  
select flame  
size  
The flame size on a gas burner should match  
the cookware you are using.  
FOR SAFE HANDLING OF COOKWARE,  
NEVER LET THE FLAME EXTEND UP THE  
SIDES OF THE COOKWARE. Any flame larger  
than the bottom of the cookware is wasted and  
only serves to heat the handle.  
7
 
Using Your Cooktop  
Downdraft Gas Cooktop  
Aluminum: Medium-weight cookware is  
recommended because it heats quickly and  
evenly. Most foods brown evenly in an  
aluminum skillet. Use saucepans with tight-  
Heatproof Glass-Ceramic: Can be used for  
either surface or oven cooking. It conducts  
heat very slowly and cools very slowly. Check  
cookware manufacturer’s directions to be sure  
Cookware  
fitting lids for cooking with minimum amounts it can be used on gas cooktops.  
of water.  
Stainless Steel: This metal alone has poor  
Cast Iron: If heated slowly, most skillets will  
give satisfactory results.  
heating properties, and is usually combined  
with copper, aluminum or other metals for  
improved heat distribution. Combination  
metal skillets generally work satisfactorily if  
they are used at medium heat as the  
manufacturer recommends.  
Enamelware: Under some conditions, the  
enamel of some cookware may melt. Follow  
cookware manufacturer’s recommendations  
for cooking methods.  
Glass: There are two types of glass cookware—  
those for oven use only and those for surface  
cooking (saucepans, coffee and teapots).  
Glass conducts heat very slowly.  
Recommended  
We recommend that you use only a flat-  
bottomed wok. They are available at your local  
retail store.  
Wok cooking  
Do not use woks that have support rings. Use of  
these types of woks, with or without the ring in  
place, can be dangerous. Placing the ring over  
the burner grate may cause the burner to work  
improperly resulting in carbon monoxide levels  
above allowable current standards. This could  
be dangerous to your health. Do not try to use  
such woks without the ring. You could be  
seriously burned if the wok tipped over.  
Not recommended  
Do not use stove top grills on your sealed gas  
burners. If you use the stove top grill on the  
sealed gas burner it will cause incomplete  
combustion and can result in exposure to  
carbon monoxide levels above allowable  
current standards. This can be hazardous to  
your health.  
Stove top  
grills  
8
 
Cooktop Vent System  
Downdraft Gas Cooktop  
The built-in vent system helps remove cooking  
vapors, odors and smoke from foods prepared  
on the cooktop.  
Continuous use of the vent system helps keep  
the kitchen comfortable and less humid,  
reducing cooking odors and soiling moisture  
that normally creates a frequent need for  
cleaning.  
General  
information  
To raise the vent, turn the VENT knob to the  
RAISE/LOWER position. The vent will rise to  
the fully extended position. There is no  
intermediate position.  
Raising or  
lowering the  
vent  
To lower the vent, turn the VENT knob again  
to the RAISE/LOWER position. The vent will  
then descend.  
The vent fan will only operate in the fully  
extended position.  
Turn the FAN knob to HIGH position to turn  
it on.  
How to  
operate the  
vent system  
If you continue turning the FAN knob, you can  
select a fan speed between HIGH and LO.  
The FAN knob does not have to be turned to  
OFF before the vent is lowered. The fan will  
automatically turn off when the VENT LOWER  
position is selected.  
If the fan was not turned off when the vent  
was lowered, it will automatically come on  
at the previously selected speed when the vent  
is fully raised.  
Be careful when raising or lowering the vent. Be  
sure pots, pot handles and other objects are  
clear of the vent cover and cannot be struck or  
tipped by the vent being raised. Keep hands  
and fingers away from all vent parts.  
Caution!  
9
 
Care and Cleaning  
Downdraft Gas Cooktop  
Proper care and cleaning are important so  
your cooktop will give you efficient and  
satisfactory service. Follow these directions  
carefully in caring for it.  
Before cleaning any part of your cooktop, be  
sure all burners are off and DISCONNECT  
ELECTRICAL POWER TO THE COOKTOP  
at the fuse box or circuit breaker panel, or pull  
the cooktop power plug, located beneath the  
cooktop and inside the cabinets.  
General  
information  
To keep the cooktop looking its best, wipe up  
any spills as they occur. This will keep them  
from burning on and becoming more difficult  
to remove.  
Do not use abrasive materials such as metal  
pads, cleansing powder and scouring pads—  
they may scratch the surface. Do not use harsh  
chemicals such as bleach or chemical oven  
cleaners.  
Glass  
cooktop  
As soon as the cooktop is cool, wash the glass  
surface with a cloth moistened with warm,  
soapy water; rinse with clean water, and dry  
with a soft cloth. You can use any liquid  
household detergent.  
CAUTION: DO NOT COOK ON OR CLEAN  
A BROKEN OR CRACKED COOKTOP.  
Cleaning solutions and spillovers penetrating  
the cooktop can create a risk of electric shock.  
Call for a service technician immediately.  
The efficiency of your downdraft depends on a  
clean filter. Frequency of cleaning depends on  
the type of cooking you do. Grease filters  
should be cleaned at least once a month. Never  
operate the downdraft without the filters in  
place.  
Grease  
filters  
1
2
To remove: Lift up and pull the bottom out.  
Remove the left filter first, then slide the right  
filter to the left and remove it.  
To clean: Soak and then agitate in a hot  
detergent solution. Light brushing may be used  
to remove imbedded soil. Rinse, shake and  
remove moisture before replacing. Filters may  
be cleaned by placing in dishwasher, although  
some slight color fading may occur after several  
washings.  
3
With careful handling, the filter will last for  
years. If replacement becomes necessary, order  
the part from your dealer.  
The control knobs may be removed for  
cleaning.  
Control  
knobs  
To remove knob, pull it straight up.  
Wash knobs in soap and water but do not soak.  
Avoid getting water down into the knob stem  
holes.  
10  
 
Turn all controls OFF before removing the  
Sealed  
The electrode of the  
spark igniter is  
burner parts.  
burner  
The burner grates, caps and burner heads  
can be lifted off, making them easy to clean.  
exposed when  
assemblies  
the burner head is  
removed. When one  
burner is turned to  
Burner Grate  
CAUTION: DO NOT OPERATE THE  
BURNER WITHOUT ALL BURNER  
PARTS IN PLACE.  
Electrode  
LITE, all the burners spark. Do not attempt to  
disassemble or clean around any burner while  
another burner is on. An electric shock may  
result, which could cause you to knock over  
hot cookware.  
Burner Cap  
Burner Head  
Burner  
Bowl  
Burner  
heads  
NOTE: Before removing the burner heads  
and caps, remember their size and location.  
Replace them in the same location after  
cleaning.  
For proper ignition, make sure the small hole in  
the section that fits over the electrode is kept open.  
A sewing needle or wire twist-tie works well to  
unclog it.  
The slits in the burner heads of your cooktop must  
be kept clean at all times for an even, unhampered  
flame.  
Use a sewing needle or twist-tie to  
unclog the small hole in the burner  
head. After cleaning, make sure the  
slot in the burner head is positioned  
over the electrode.  
You should clean the surface burners routinely,  
especially after bad spillovers, which could clog  
these openings.  
Medium Head  
To remove burned-on food, soak the burner heads  
in a solution of mild liquid detergent and hot water  
for 20-30 minutes. For more stubborn stains, use a  
toothbrush.  
Before putting the burner head back, shake out  
excess water and then dry it thoroughly by setting it  
in a warm oven for 30 minutes.  
Small Head  
Large Head  
Medium Head  
Medium Head  
Replace the burner heads and caps. Make sure that  
the heads and caps are replaced in the correct  
location. There are 3 medium, one large and one  
small head and cap.  
Front of Cooktop  
Lift off when cool. Wash burner caps in hot, soapy  
water and rinse with clean water. You may scour  
with a plastic scouring pad to remove burned-on  
food particles.  
Burner caps  
Medium  
Cap  
Small  
Cap  
Medium  
Cap  
Dry them in a warm oven or with a cloth—don’t  
reassemble them wet. Replace the burner caps.  
Large  
Cap  
Medium  
Cap  
Make sure that caps are replaced on the correct size  
burner. There are 3 medium, one large and one  
small head and cap.  
Front of Cooktop  
11  
 
Before You Call For Service  
Downdraft Gas Cooktop  
Cast-iron burner grates should be washed  
regularly and, of course, after spillovers.  
Wash them in hot, soapy water and rinse with  
clean water. Dry the grates with a cloth—don’t  
put them back on the cooktop wet. When  
replacing the grates, be sure they’re positioned  
securely over the burners.  
Burner  
grates  
Although they’re durable, the grates will  
gradually lose their shine, regardless of the  
best care you can give them. This is due to  
their continual exposure to high  
temperatures.  
Do not operate a burner for an extended  
period of time without cookware on the grate.  
The finish on the grate may chip without  
cookware to absorb the heat.  
To get rid of burned-on food, place the grates  
in a covered container or plastic bag. Add 1/4  
cup ammonia and let them soak for 30 minutes.  
Wash, rinse well, and dry.  
To prevent rusting, apply a light coating of  
cooking oil on the bottom of the grates.  
Do not use a steel wool pad; it will scratch  
the surface.  
Clean with hot soapy water. Rinse and dry.  
If food soil remains, try a general kitchen  
cleaner, such as Fantastik®, Simple Green®, or  
Formula 409®.  
After cleaning, use a stainless steel polish, such  
as Stainless Steel Magic®, Revere Copper and  
Stainless Steel Cleaner®, or Wenol All Purpose  
Metal Polish®. Follow the product instructions  
for cleaning the stainless steel surface.  
Stainless  
Steel  
Surfaces  
(on some models)  
For hard to clean soil, use a standard stainless  
steel cleaner, such as Bon-Ami® or Cameo®. Soils  
can be soaked several hours with wet towels.  
Apply cleaner with a damp sponge, rinse  
thoroughly, and dry. Always scrub lightly in  
the direction of the grain.  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Before you  
call for  
BURNERS DO NOT  
LIGHT  
• Make sure electrical plug is plugged into a live power outlet.  
• Slot in burner base may be clogged. Remove the obstruction.  
• Burner parts not replaced correctly.  
service…  
• Hole in burner cap behind igniter may be clogged.  
BURNERS HAVE  
YELLOW OR  
YELLOW-TIPPED  
FLAMES  
A. Yellow flames: Call for  
service.  
B. Yellow tips on outer cones:  
Normal for LP gas.  
C. Soft blue flames: Normal  
for natural gas.  
• If burner flames look like (A), call for service. Normal burner flames  
should look like (B) or (C), depending on the type of gas.  
• Burner parts not replaced correctly.  
BURNER FLAMES  
VERY LARGE  
OR YELLOW  
• If cooktop is connected to LP gas, contact the person who installed  
your cooktop or made the conversion.  
BURNER CONTROL • When the knob is at the OFF position, it must be pushed in before it  
KNOB WILL NOT  
TURN  
can be turned, and it can only be turned in a counterclockwise  
direction. When the knob is at any other position, it can be turned  
in either direction without being pushed in.  
FAN DOES  
• The vent must be fully extended before fan will work.  
NOT WORK  
• Fan control knob must be turned in clockwise direction to turn  
fan on.  
12  
 
Consumer Services  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from GE,  
we’ll be there. All you have to do is call—toll- free!  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, 7 days a week.  
GE Answer  
Center®  
800.626.2000  
OR  
Visit our Website at: www.monogram.com  
A GE consumer service professional will provide expert repair service, scheduled at a time  
that’s convenient for you. Many GE Consumer Service company-operated locations offer  
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,  
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance  
inside and out—so most repairs can be handled in just one visit.  
In-Home Repair  
Service  
800-444-1845  
GE offers, free of charge, a brochure to assist in planning a barrier-  
free kitchen for persons with limited mobility.  
For Customers  
With Special  
Needs…  
Consumers with impaired hearing or speech who have access to a  
TDD or a conventional teletypewriter may call 800-TDD-GEAC  
(800-833-4322) to request information or service.  
800.626.2000  
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple-year contract, you’re assured of future  
service at today’s prices.  
Service Contracts  
800-626-2224  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard, and Discover cards  are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this guide cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
800-626-2002  
13  
 
WARRANTY  
YOUR MONOGRAM COOKTOP WARRANTY  
Staple sales slip or cancelled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
FULL ONE-YEAR WARRANTY  
WHAT IS  
COVERED  
For one year from date of original purchase, we will provide, free of charge, parts and  
service labor in your home to repair or replace any part of the cooktop that fails because of a  
manufacturing defect.  
This warranty is extended to the original purchaser and any succeeding owner for products  
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.  
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship  
the product to the service shop or for the service technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized  
Customer Care® servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, call 800-444-1845.  
• Service trips to your home to teach you how • Damage to the product caused by accident,  
WHAT IS NOT  
COVERED  
to use the product.  
fire, floods or acts of God.  
Read your Use and Care material.  
• Failure of the product if it is used for other  
than its intended purpose or used  
commercially.  
If you then have any questions about  
operating the product, please contact your  
dealer or our Consumer Affairs office at  
the address below, or call, toll free:  
GE Answer Center®  
800.626.2000  
consumer information service  
• Improper installation.  
If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, gas,  
exhausting and other connecting facilities  
as described in the Installation Instructions  
provided with the product.  
• Replacement of house fuses or resetting of  
circuit breakers.  
WARRANTOR IS NOT RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages,  
so the above limitation or exclusion may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs  
office or your state’s Attorney General.  
Warrantor: General Electric Company. If further help is needed concerning this warranty,  
write: Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
ZGU365  
ZGU3650  
14  
 
o d a y M a i l   T  
I m p o r t a n t   
e g i s t r a t i o n O w n e r s h i p   R  
C o n s u m e r   P r  
G E A p p l i a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
15  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to  
have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After completing this  
Read your “Use and Care  
Guide” carefully. It will  
help you operate your  
new appliance properly.  
If you have questions, or  
need more information  
in the USA, call the  
registration, write your  
model and serial numbers  
in this guide. You will need  
this information should  
you require service. The  
service number in the  
USA: 800.444.1845. In  
Canada: 1.888.880.3030.  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
unlikely event of a  
GE Answer Center  
®
1
safety modification.  
2
3
800.626.2000. In Canada  
call 1.888.880.3030.  
Important: To ensure that your product is registered, mail the separate product registration card.  
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.  
FOLD HERE  
Consumer Product Ownership Registration  
Product  
Model  
Serial  
Downdraft Gas Cooktop  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
Zip  
Code  
City  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
Day  
Year  
Monogram®  
General Electric Company  
Louisville, KY 40225  
TAPE CLOSED  
Part No. 183D5580P079  
Pub No. 49-80012  
4-00 JR  
16  
Printed in Mexico  
 

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