Eureka Vacuum Cleaner 2950 2996 Series User Manual

2950-2996 Series  
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Guía del Dueño  
PPropriiétaire  
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Before Returning, Call  
Eureka Customer Service  
Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka  
Avant de le retourner, appelez le service à la clientèle Eureka  
HELPLINE LÍNEADEAYUDA LIGNE D’AIDE  
1-800-282-2886  
8 a.m. to 7:30 p.m. (CST), Monday - Friday  
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday  
8 a.m. a 7:30 p.m. (CST), de Lunes a Viernes  
10 a.m. a 6:30 p.m. (CST), Sábado y Domingo  
8 h à 19 h 30 (CST), lundi au vendredi  
10 h à 18 h 30 (CST), samedi et dimanche  
Upright Vacuum Cleaner  
Household Type  
Aspiradora Vertical  
Tipo demestico  
Aspirateur vertical  
de type résidentiel  
 
© 2008 Electrolux Home Care Products, Inc. Printed in China  
PN80244  
IMPORTANT SAFEGUARDS  
When using an electrical appliance, basic precautions should always be followed, including the following:  
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER  
WARNING  
To reduce the risk of fire, electric shock, or injury:  
• Do not use outdoors or on wet surfaces.  
Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the  
electrical cord when not in use and before servicing.  
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.  
• Use only as described in this manual. Use only manufacturer's recommended attachments.  
!
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.  
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord  
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from  
heated surfaces.  
• Do not use extension cords or outlets with inadequate current carrying capacity.  
Turn off all controls before unplugging.  
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.  
• Do not handle plug or vacuum cleaner with wet hands.  
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,  
hair, and anything that may reduce airflow.  
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose  
clothing, fingers, and all parts of body away from openings and moving parts.  
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Place  
vacuum cleaner on floor with the handle in storage position while using attachments.  
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
• Do not use without dust cup, filter screen, foam filter and HEPA exhaust filter in place.  
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley  
when servicing the drive belt.  
• Use extra care when cleaning on stairs.  
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where  
they may be present.  
• Store your vacuum cleaner indoors in a cool, dry area.  
• Keep your work area well lighted.  
• Unplug electrical appliances before vacuuming them.  
®
• Unplug before connecting Power Paw. Not for use on animals.  
The Power Paw name is a registered trademark of Electrolux Home Care Products, Inc.  
SAVETHESE INSTRUCTIONS  
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider  
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully  
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the  
proper outlet. Do not change the plug in any way.  
Motor  
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated  
and sealed.  
Eureka Customer Service HELPLINE 1-800-282-2886  
1
 
How to Identify Parts of Vacuum Cleaner  
Handle  
Cord Retainer  
Hose  
Hose Support  
Dusting Brush  
Power Paw  
On ( I ) / Off (O) Switch  
Foam & Filter Frame  
Quick Release  
Cord Wrap  
Self-Cleaning Duster  
Filter Screen  
(located above dust cup)  
Nested Crevice Tool  
& Extension Wand  
Hose Connector  
Power Cord  
Duster Activation Lever  
Dust Cup Lever  
HEPA Filter Compartment  
Height Adjustment Knob  
Hose Retainer  
Headlight  
Edge Kleener  
Window  
(available on  
Bottom Cord  
Wrap  
Brush Roll Cover  
Handle Release  
some models)  
Filter Maintenance Schedule  
Maintenance Schedule is also located on back side of dust cup.  
Assemble the vacuum cleaner before using. Moving parts. Make sure ON/OFF  
FREQUENCY  
!
EACH USE  
DUST CUP – Empty  
SLIDE LEVER TO CLOSE  
SLIDE LEVER TO OPEN  
PULL OUT  
&
EMPTY  
Filter Frame  
WEEKLY  
FILTER SCREEN – Wash & Clean  
Foam Filter  
DCF-16  
WASH AND CLEAN  
RETURN  
&
LOCK  
REMOVE CLOCKWISE  
WEEKLY  
FOAM & CLOTH FILTER – Wash & Dry  
Filter  
Screen  
GRASP  
&
PIVOT LEFT REMOVE FILTER  
&
FRAME WASH  
&
DRY THOROUGHLY  
REINSTALL FILTERS  
6 MONTHS  
HEPA FILTER – Replace  
HEPA  
Filter HF 7  
LAY FLAT, GRASP COVER & PIVOT LEFT  
PULL OUT HEPA FILTER BY PULLING CENTER TAB & REPLACE  
MONTHLY  
BRUSH ROLL – Clean  
Brush Roll  
BELT – Replace a worn, cut or out-of-shape belt  
Eureka Customer Service HELPLINE 1-800-282-2886  
EXT-U Belt  
2
 
How to Use Accessories  
!
Vacuum Cleaner handle must be in upright position.  
Be sure to raise height adjustment setting before using attachments.  
Replace hose into hose retainer after using accessories.  
Telescopic Self-Cleaning Duster – Available on some models.  
Furniture, blinds, pictures and high-reach areas. Can be used in short or extended positions.  
1) Activate static charge: Push power  
switch ( I ) on and push lever down  
for 10 seconds to clean or charge duster.  
2) Turn vacuum off and remove duster  
from cleaning chamber.  
3) Short position: Dust low surfaces.  
4) Extended position: Turn twist tabs  
to extend. Push firmly to collapse  
and turn to lock.  
Combination Crevice Tool and Extension Wand  
Baseboards, corners & between cushions  
1) Grasp crevice tool near ridges and  
pull apart.  
2) Turn ridge end to center.  
3) Push crevice tool into wand and  
place on end of hose.  
Dusting Brush  
Furniture, drapes, blinds, bookshelves,  
lampshades and vents.  
1) Remove hose from hose retainer  
from back of vacuum.  
2) Place dusting brush on end of hose,  
wand or crevice tool.  
Power Paw® and Stair Hose  
Furniture and stairs. Some vacuum models have an additional stair hose – Part number 70947-5.  
Make sure vacuum is below you,  
pushed against the bottom step.  
1) If model has additional stair hose,  
attach to end of hose.  
2) Attach Power Paw to the end  
of wand and hose.  
Vacuum must be turned off before  
removing debris from Power Paw.  
For additional assistance, call Eureka  
Customer Service HELPLINE.  
Eureka Customer Service HELPLINE 1-800-282-2886  
3
 
How to MaintainYourVacuum Cleaner  
!
Make sure vacuum cleaner is turned off and power cord is unplugged  
Maintain Brush Roll – Call Eureka Customer Service HELPLINE – Part number 62365-4  
Motor can become hot with normal use.  
Do not remove end caps. Remove hair and threads from brush roll periodically.  
Check EXT-U Belt if Worn, Cut or Out of Shape – Part number 61120C  
Avoid touching the motor shaft when checking brush roll belt.  
!
1) Use handle release to lower handle  
flat onto floor (Fig. 1).  
2) Remove 2 screws from the front side of  
brush roll cover (Fig. 2).  
3) Lift and remove brush roll cover (Fig. 3).  
Fig. 1  
Fig. 3  
Fig. 5  
Fig. 2  
Fig. 4  
Fig. 6  
4) Remove brush roll and belt. Thread  
new belt around motor shaft and  
brush roll (Fig. 4).  
5) Insert left end of brush roll first. Make  
sure square on brush roll cap is in  
place. Pull right side of brush roll to  
stretch belt. Secure right end cap into  
base (Fig. 5).  
6) Rotate brush roll 2 turns to center belt.  
7) Replace brush roll cover (Fig. 2).  
8) Replace 2 screws (Fig 6).  
Change Light Bulb – Part number 57940-3  
Make sure vacuum is turned off and power cord is unplugged.  
!
1) Lower handle to floor and remove  
HEPA filter (Fig 7).  
2) Unscrew the lens and remove old bulb.  
3) Push in new bulb, replace lens cover  
and replace screw (Fig 8).  
4) Replace HEPA filter and return to  
upright position.  
Fig. 7  
Fig. 8  
4
Eureka Customer Service HELPLINE 1-800-282-2886  
 
How to Clear a Blockage  
Make sure vacuum is turned off and power cord is unplugged.  
!
Hose Blockage  
1) Remove hose from hose retainer. Flexing  
the hose will loosen any blockage (Fig 1).  
2)Base hose – remove 2 screws and brush  
roll cover. Clear blockage from base hose.  
Check for debris in brush roll and replace  
screws and cover (Fig 2).  
3) Hose connector – twist hose from  
connector. Remove blockage and replace  
hose. For better access, unclip sides and  
clear blockage. Clip back into place and  
reconnect hose at both ends (Fig 3).  
Fig. 1  
Fig. 2  
Fig. 3  
The Eureka LimitedWarranty  
Eureka warrants this vacuum cleaner to be free from  
defects in material and workmanship for a term of one  
year for normal household use. Warranty is granted  
only to the original purchaser and members of  
immediate household.  
Authorized Warranty Station or Service Information, visit  
www.eureka.com, write or telephone toll free:  
USA: 1-800-282-2886  
Electrolux Home Care  
North America Service Division  
P.O. Box 3900  
Mexico: (55) 5343-384 Canada: 1-800-282-2886  
Electrolux Home Care  
Electrolux Home Care  
North America Service Division  
5855 Terry Fox Way  
Peoria, IL 61612  
Mississauga, Ontario L5V 3E4  
This warranty is good for one year from the date of  
purchase only when the vacuum cleaner is used in  
the accordance with Eureka operating instructions.  
Obtaining Warranty Service  
OutsideYour Community  
You must pay the shipping charges to the Eureka  
This Warranty Does Not Cover  
Authorized Warranty Station.  
• Parts of the vacuum that require replacement under  
normal use such as disposable dust bags, filters,  
drive belts, light bulbs, brush roll, bristles, impellers  
and cleaning.  
Return Shipping Charges will be paid by the Warranty  
Station. When returning parts for repair, please include the  
model, type and serial number located on the rating plate  
on the lower backside of the vacuum.  
• Damages or malfunctions caused by negligence,  
abuse, and use not in accordance with the  
Owner’s Guide.  
Further Limitations and Exclusions  
Any warranty that may be implied in connection with your  
purchase or use of the vacuum, including any warranty of  
Merchantability or any warranty for Fitness For A  
Particular Purpose is limited to the duration of this  
warranty. Some states do not allow limitations on how long  
an implied warranty lasts, so the above limitations may not  
apply to you.  
• Defects or damages caused by unauthorized  
service or the use of other than Genuine Eureka,  
ARM & HAMMERTM and FiltreteTM by 3M parts.  
What Eureka Will Do  
Eureka will, at its option, repair or replace a defective  
vacuum or vacuum part that is covered by this warranty.  
As a matter of warranty policy, Eureka will not refund  
the consumer’s purchase price.  
Your relief for the breach of this warranty is limited to  
the relief expressly provided above. In no event shall the  
manufacturer be liable for any consequential or incidental  
damages you may incur in connection with your purchase  
or use of the vacuum.  
Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
Warranty Registration  
Please fill out and return the warranty registration card  
accompanying your vacuum.  
Obtaining Warranty Service  
This warranty gives you specific legal rights.You may  
also have other rights, which may vary by state.  
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.  
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care  
Products, Inc. under license.  
To obtain warranty service you must return the vacuum  
or vacuum part along with “proof of purchase” to any  
Eureka Authorized Warranty Station. For Eureka  
Eureka Customer Service HELPLINE 1-800-282-2886  
5
 
Thermal Cut-Off  
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum  
suddenly shuts off, push the on/off switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of  
overheating such as a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes  
before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the  
vacuum still does not work, take it to a Eureka Authorized Service Center for repair.  
Problem Solving  
!
Make sure vacuum is turned off and power cord is unplugged.  
Solution  
Problem  
Cause  
Power plug  
Motor will not start.  
• Push plug securely into outlet.  
Try another outlet.  
• Check circuit breaker.  
On / Off switch  
Thermal cut-off  
Turn On / Off switch to on ( I ).  
• See above.  
Vacuum does not  
clean carpet or bare  
floor.  
Dust cup and filters  
• Empty dust cup and/or change filters.  
• If picking up fine dust, the dust cup may not look full, but  
a fine substance tends to reduce suction when it blocks  
air flow through the foam filter and filter screen. Refer to  
page 2 for filter maintenance. Make sure foam filter, filter  
screen and dust cup are installed properly.  
Belt  
• Replace a worn, cut or out-of-shape belt. Page 4  
Hose  
• Remove clogs from the hose that restrict the airflow. Make  
sure hose is replaced into hose retainer. Page 5  
Bare floor setting  
• For bare floor cleaning, turn height adjustment knob to  
bare floor position. Refer to Quick Start Guide.  
Carpet height setting  
Dust cup and filters  
• For carpet cleaning, turn height adjustment knob to  
another position. Refer to Quick Start Guide.  
No suction at the  
end of hose.  
• Empty the dust cup and/or change the filters  
• If picking up fine dust, the dust cup may not look full, but  
a fine substance tends to reduce suction when it blocks  
air flow through the foam filter and filter screen. Refer to  
page 2 for filter maintenance. Make sure foam filter, filter  
screen and dust cup are installed properly.  
• (Located above the dust cup). Check & clean debris to  
maintain full air flow. Page 2  
Filter screen  
Hose  
• Remove clogs from the hose that restrict the airflow. Make  
sure hose is replaced into hose retainer. Page 5  
Vacuum is hard  
to push.  
Vacuum height setting  
Adjust knob to a higher position. Refer to Quick Start Guide.  
Belt  
Belt  
• Replace a worn, cut or out-of-shape belt. Page 4  
Brush roll will not turn.  
• Check brush roll for debris. Page 4  
• Replace broken or out-of-shape belt. Page 4  
6
Eureka Customer Service HELPLINE 1-800-282-2886  
 

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