Eicon Networks Network Card Diva Server Adapters User Manual

Diva Server Adapters  
Installation Guide  
 
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Contents  
 
Introduction  
Eicon NetworksDiva Server adapters provide high-speed digital connections to  
support a variety of network applications.  
Important: All Diva Server adapters have been tested and found to comply  
with the Electromagnetic compatibility, Safety and Network connection  
regulations within North America and other major territories. Read the  
regulatory information in the section Regulatory Informationon page 20  
before installing and using your adapter.  
This installation guide describes how to physically install your Diva Server adapter.  
To install the Diva Server adapter software, see the online documentation on the  
Diva Server Software Suite CD-ROM or on the Eicon Web Site.  
Online documentation on the Diva Server CD-ROM is available for the following  
operating systems under which you can run your Diva Server adapter:  
Operating system  
Documentation  
®
Windows 2000  
Diva Server for Windows 2000/XP Reference Guide  
Diva Server for Windows 2000/XP Reference Guide  
Diva Server for Windows NT Reference Guide  
Windows XP  
®
Windows NT 4.0  
Online documentation on the Eicon Web Site is available for the following  
operating systems under which you can run your Diva Server adapter:  
Operating system  
Documentation  
®
Linux  
Diva Server for Linux Reference Guide  
Diva Server for NetWare Reference Guide  
®
NetWare  
Note: The Diva Server VoIP Gateway is only available with Diva Server Voice  
adapters under Windows NT, Windows 2000, and Windows XP.  
Online documentation  
Your Diva Server Software Suite CD-ROM includes comprehensive online  
®
®
manuals in Adobe Acrobat portable document format (PDF). These manuals  
describe all configuration parameters in detail. You should print the required pages  
before you start the installation.  
Your Diva Server Software Suite CD-ROM also includes readme files. The readme  
files contain the most up-to-date information which did not make it into other  
manuals.  
Note: To view and print the online documentation properly, you must use Acrobat  
Reader version 3.0 or later. You can install the Acrobat Reader version 5.0 from  
your Diva Server Software Suite CD-ROM.  
Introduction  
 
7
 
To install Acrobat Reader 4.0 under a Windows operating system:  
1. Insert your Diva Server Software Suite CD-ROM into your CD-ROM drive. The  
front end will automatically start. If the front end fails to start, double-click  
SETUP.EXE in the root folder on the CD-ROM.  
2. From the Welcome screen, click the Bonus Softwarebutton.  
3. From the presented screen, you can install Acrobat Reader 4.0.  
To view a PDF manual under a Windows operating system:  
1. Insert your Diva Server Software Suite CD-ROM into your CD-ROM drive. The  
front end will automatically start. If the front end fails to start, double-click  
SETUP.EXE in the root folder on the CD-ROM.  
2. From the Welcome screen, click the Documentationbutton.  
3. From the presented screen, you can view the documentation for your  
hardware and software.  
8
Introduction  
 
Ordering Your ISDN PRI or T1 Line  
This chapter will assist you in ordering an ISDN PRI or a T1 line for your Diva  
Server T1/PRI adapter. It provides recommended settings for a number of the  
configuration settings on Diva Server T1/PRI adapters. You should specify these  
settings when you order your line from your service provider.  
Line types  
The Diva Server T1/PRI adapters can be configured to support an ISDN PRI line  
or a T1 line.  
ISDN PRI  
In North America and Japan, an ISDN PRI line typically supports 23 B-channels  
and one D-channel. PRI configurations are used to receive multiple, simultaneous  
ISDN calls from analog-modem and digital-services dial-in traffic. Another  
common use of ISDN PRI is to connect a PBX (Private Branch Exchange) to a  
central office switch.  
Channelized T1 (robbed-bit signaling)  
Robbed-bit signaling, which uses bits from specified frames in the user data  
channel for signaling, fits into the in-band signaling category. In this scenario, bits  
are stolenfrom each channel for signaling purposes, as opposed to ISDN PRI  
(out-of-band signaling) which dedicates a specific channel (D-channel) to  
signaling.  
Connecting to a PBX  
In some installations, the ISDN line is connected to a PBX instead of the Diva  
Server T1/PRI adapter. In these cases, you must correctly configure the PBX to  
communicate with the Diva Server T1/PRI adapter.  
Power Supply  
When ordering your ISDN PRI or T1 line, make sure that a power supply is  
available for the NT1 of this line. Usually, a PBX is installed in the same area as the  
NT1 and the telephone company can use the power supply of the PBX for the  
ISDN PRI or T1 line as well. If this is not the case, you have to order a combo  
device from your local telephone company. This device consists of an installation  
rack into which an NT1 module and a power supply module is mounted.  
Ordering Your ISDN PRI or T1 Line  
 
9
 
Provisioning an ISDN PRI connection  
This section explains how to order an ISDN PRI line for your Diva Server T1/PRI  
adapter.  
What to order  
Specify the following requirements when you place your order:  
23 B-channels + 1 D-channel  
D-channel on channel 24 (timeslot 24). Do not order NFAS (non-facility  
associated signaling service), which enables you to use channel 24 as a  
data-carrying B-channel.  
Layer 1 line code is B8ZS with ESF (Extended SuperFraming)  
Data rate of 1.544 Mbps  
64 kbps clear channel service which ensures calls will not be routed over  
56 kbps channels  
Companding type is µ-law  
A CSU is not required (Diva supplies the function of the CSU internally).  
However, you can connect to a CSU if present.  
The T1 interface number must be 0.  
The D-channel must be specified as the terminal endpoint identifier (TEI) 0.  
If the switch type is AT&T/Lucent, request that allocation of channels for  
incoming calls is in descending order, high to low (23 to 1).  
Information to obtain when you order  
Obtain the following information when you place your order. You will need this  
information to properly configure your Diva Server T1/PRI adapter.  
The type of ISDN switch your line is connected to.  
AT&T/Lucent 4ESS  
AT&T/Lucent 5ESS  
Nortel DMS-250  
Nortel DMS-100  
Nortel DMS-250  
National ISDN-2 (any switch running NI-2)  
Japan INS-1500  
Directory number assigned to the PRI line  
Line build out setting (LBO). Only if you are going to use the Diva Server's  
on-board CSU.  
10  
Ordering Your ISDN PRI or T1 Line  
 
 
Provisioning a channelized T1 connection (robbed-bit)  
This section explains how to order a T1 line that uses robbed-bit signaling for your  
Diva Server T1/PRI adapter.  
What to order  
Specify the following when you place your order:  
Switched T1 service for 56 kbps voice calls  
No multichannel services (switchtec 384/H0 or 1536/H11)  
Extended SuperFrame (ESF)  
B8ZS line encoding  
Wink Start E&M signaling  
DTMF dialing  
Answer supervision required for outgoing calls  
Information to obtain when you order  
Obtain the following information when you place your order. You will need this  
information to properly configure your Diva Server T1/PRI adapter.  
The type of ISDN switch your line is connected to.  
AT&T/Lucent 4ESS  
AT&T/Lucent 5ESS  
Nortel DMS-250  
Nortel DMS-100  
Nortel DMS-250  
National ISDN-2 (any switch running NI-2)  
Japan INS-1500  
Directory number assigned to the T1 line  
Ordering Your ISDN PRI or T1 Line  
 
11  
 
Installation  
This chapter will assist you in installing your Diva Server adapter and connecting it  
to your ISDN PRI or T1 line.  
How to proceed with the installation  
1. Make sure you have all the items you need, as listed below.  
2. Install your Diva Server adapter, as described on page 13.  
3. Connect your ISDN PRI or T1 line, as described on page 14.  
4. Install the software, as described in the corresponding online guide.  
Before you start  
Before you start, make sure you have the items you need to install your Diva  
Server adapter and the corresponding software.  
Item  
Description  
Computer  
Your computer must have:  
a free PCI slot  
an installed operating system:  
Windows 2000,  
Windows XP,  
Windows NT 4.0 (Service Pack 5 or higher)  
Linux  
Novell NetWare 4.1 or higher  
at least 15 MBytes of free hard-disk space for the software  
Server adapter  
package  
This includes:  
Diva Server adapter  
cable(s) needed to connect your ISDN PRI or T1 line  
Diva Server Software Suite CD-ROM  
Diva Server Adapters Installation Guide  
CD-ROM for your  
operating system  
You might be prompted to provide the CD-ROM for your operating  
system during the software installation.  
ISDN Primary Rate  
Interface (PRI) or  
channelized T1  
interface  
The lines are installed by your local telephone company.  
Make sure that you get the appropriate line(s) for your adapter.  
Note: In some countries, you might need a network terminating  
device (NT1).  
Information about  
Your telecommunications service provider has to supply the  
your ISDN PRI or T1 following information:  
line  
switch type: This usually depends on your geographic location.  
Common switch types include NI-1 and 5ESS.  
phone numbers for each line  
12  
Installation  
 
     
Installing Your Diva Server Adapter  
The installation procedure below applies for the following Plug&Play PRI adapters:  
Diva Server T1/PRI PCI: Diva Server T1/PRI PCI, Diva Server T1/PRI-4M PCI,  
Diva Server T1/PRI-8M PCI, Diva Server T1/PRI-24M PCI  
Diva Server Voice T1/PRI PCI: Diva Server Voice T1/PRI-4M PCI, Diva Server  
Voice T1/PRI-8M PCI, Diva Server Voice T1/PRI-24M PC  
Warning: PRI signals can have telephone network voltages (TNV).  
Therefore, PRI and T1 lines should be installed and maintained by service  
personnel only. It may be hazardous if your computer is not properly  
plugged in and grounded.  
Before you install your Diva Server adapter or remove the cover from your  
computer for any reason, disconnect the cable from the ISDN network or T1  
line.  
Warning: The Diva Server T1/PRI and Diva Server Voice T1/PRI adapters  
need up to 20 Watts of power. If you have installed several adapters in your  
system, make sure that the power supply will not be overloaded when you  
install your Diva Server adapter. Make also sure that your PC provides  
sufficient cooling.  
To install your adapter:  
(A) Insert the adapter into your computer  
1. For your safety, turn off the power to your computer and all peripheral devices.  
2. Drain static electricity from your body by touching the metal chassis (the  
unpainted metal at the back of your computer).  
3. Remove the power cord from your computer.  
4. Remove the cover of the computer as described in your computers manual.  
5. Firmly insert the adapter into a free PCI slot, allowing the retainer to slide  
between the guides. Make sure that the adapter does not touch the CPU,  
memory modules, or any other parts on the motherboard.  
Installation  
 
13  
 
Note: If space does not permit the use of the retainer, simply remove it, and  
then insert the adapter. The retainer is only an installation aid and does not  
add functionality to the adapter.  
Retainer  
Warning: To avoid damaging your hardware, insert your Diva Server  
T1/PRI adapter only into a PCI slot. Inserting the adapter into any other  
type of slot can damage your adapter, your computer, or both.  
6. Firmly secure the adapter with the screw (or clip).  
Warning: For your safety, make sure that the adapters bracket is  
properly secured to the PCs chassis by fastening the adapter with the  
screw (or clip). This will ensure proper grounding.  
7. Replace the cover of the computer as described in your computers manual.  
(B) Connect your Diva Server T1/PRI adapter  
Note: The Diva Server T1/PRI adapters have a built-in CSU (channel service unit)  
to protect the adapters from damage due to power surges. However, you can also  
use an external CSU, which allows you to test your line.  
Use one of the cables included with the adapter. The cable you use depends on  
how you want to apply your adapter:  
RJ-45 to RJ-45 for connection to an ISDN PRI or T1 line with an RJ-45 jack or for  
connection as network termination to a PBX  
RJ-45 to open-ended cables for connection to your an ISDN PRI or T1 line with  
open-ended wire connections or for back-to-back connection  
If the ISDN PRI or T1 line is installed with an RJ-45 jack:  
Use the supplied RJ-45 to RJ-45 cable:  
Diva Server T1/PRI Adapter  
Signals  
RJ-45 Terminal  
Pin 1  
Pin 1  
Receive + (RX +)  
Receive - (RX -)  
Transmit + (TX +)  
Transmit - (TX -)  
overall shielded  
Pin 2  
Pin 2  
Pin 4  
Pin 4  
Pin 5  
Pin 5  
shielded plug  
shielded plug  
14  
Installation  
 
 
Connect your ISDN PRI or T1 line as shown:  
1. Take the cable  
included with the  
adapter.  
Wall jack, NT, or CSU  
Server  
adapter  
2. Plug one end into the  
adapter.  
3. Plug the other end  
into the NT, CSU, or  
wall jack.  
If the Diva Server T1/PRI adapter in NT mode is connected to a PBX  
The Diva Server software enables you to configure Diva Server T1/PRI adapters  
as network termination (NT). This means your adapter can serve as an NT for  
PBXs that act as terminal equipment and therefore require an NT to provide a  
clocking signal. For example, the Diva Server adapter can act as an NT when  
coupling PBXs with the Q-Sig protocol.  
When connecting the adapter to a PBX that acts as TE, configure the adapter as  
an NT. Wire it to the PBX as shown in the diagram on page 16 by applying the  
appropriate assignment at the PBX connectors.  
If the ISDN PRI or T1 line uses open-ended wire connections:  
In some cases, you are required to connect to your network termination using the  
open-ended connectors. The transmission (TX) leads and the receiving (RX) leads  
are identified by color; transmission leads are blue and white-blue, receiving leads  
are orange and white-orange.  
Use the supplied RJ-45 to open ends cable:  
Diva Server T1/PRI Adapter  
Signals  
Open Ends  
white-orange  
orange  
Pin 1  
Receive + (RX +)  
Receive - (RX -)  
Transmit + (TX +)  
Transmit - (TX -)  
overall shielded  
Pin 2  
Pin 4  
white-blue  
blue  
Pin 5  
shielded plug  
shield  
Installation  
 
15  
Make sure to connect the transmission leads of your Diva Server T1/PRI adapter  
to the receiving connectors of the network termination and the receiving leads of  
your Diva Server T1/PRI adapter to the transmission connectors of the network  
termination.  
Note: If the adapter is not properly connected to the ISDN PRI or T1 line, a layer 1  
warning light appears on the NT, the adapter, the external CSU, and at the  
switching center of the network provider. The network provider might then  
deactivate the line. If this occurs, you must contact your network provider to  
re-enable your line.  
If the Diva Server T1/PRI adapter is run in back-to-back mode:  
The Diva Server software enables you to configure Diva Server T1/PRI adapters  
as network termination (NT). This means you can use two Diva Server adapters in  
back-to-back operation.  
When using Diva Server adapters back-to-back, configure one adapter as an NT  
and the other one as TE. Connect the adapters with a crossover cable. You can  
build your own crossover cable using the open-ended cable supplied with your  
Diva Server T1/PRI adapter. Just crimp the open end according to the NT-Side  
assignment shown in the diagram below:  
TE side  
NT side  
Wiring  
Pins on RJ-45  
Signals  
Signals  
1
2
RX +  
RX -  
RX +  
RX -  
3
4
5
6
7
8
not used  
TX +  
TX -  
TX +  
TX -  
not used  
not used  
not used  
Note: Looking at the RJ-45 connector with the cable running towards you and the  
lock tab at bottom, the pins are numbered from 1 to 8 from left to right (as shown  
below).  
1
8
1
8
16  
Installation  
 
 
Troubleshooting  
If you are having problems with your adapter or with the corresponding software,  
the following suggestions can help you diagnose and solve the problems. If these  
suggestions do not work for you, try the suggestions described in the online  
manual for the corresponding software, or those on the Help Web (see page 23).  
Using the Line Check utility  
(under Windows NT and Windows 2000/XP)  
The Line Check utility performs a check of your adapter, cabling, and ISDN PRI or  
channelized T1 connection.  
To run the Line Check utility, follow the instructions below.  
Under Windows NT:  
Click Start > Programs > Eicon ISDN Tools (Common) > Line Check.  
In the Diva Server for Windows NT - Line Checkdialog box, select the adapter  
you want to test, then click Start.  
Under Windows 2000/XP:  
Click Start > Programs > Diva Server for Windows 2000/XP > Check ISDN Line.  
In the Diva Server for Windows 2000/XP - Line Checkdialog box, select the  
adapter you want to test, then click Start.  
If the Line Check returns an error, check the following items:  
cabling  
Diva Server configuration (phone numbers and switch type)  
hardware configuration (for information on resolving hardware conflicts, refer to  
the README.TXT file on your Diva Server Software Suite CD-ROM)  
Note: Take note of the error code returned by the Line Check utility. This error  
code can help your telecommunications service provider diagnose the problem.  
If the Line Check does not return an error, but you cannot get your Diva Server  
adapter to work properly, there is probably a problem in the configuration of the  
application you are using with your Diva Server adapter (such as Dial-Up  
Networking or faxing software).  
Troubleshooting  
 
17  
   
Checking the status LEDs  
Diva Server T1/PRI and Diva Server Voice T1/PRI adapters have four LEDs, as  
shown:  
yellow  
blue  
red  
green  
The table below describes the function of each LED:  
Color  
Status  
off  
Description  
yellow  
Normal operation.  
lit  
Remote site is experiencing synchronization problems (if a  
remote alarm/yellow alarm is detected).  
red  
off  
lit  
Normal operation.  
The receiver does not detect a signal (loss of signal/red alarm).  
Normal operation.  
blue  
off  
lit  
Received frames are not synchronized properly (alarm indication  
signal/blue alarm).  
green  
off  
lit  
Layer 2 is not active. (Check your layer 2 configuration, i.e. switch  
type, switch etc.)  
Layer 2 is active. (If your adapter works properly, layer 2 is  
always active.)  
18  
Troubleshooting  
 
 
Technical Specifications  
Diva Server T1/PRI  
Diva Server Voice T1/PRI  
Bus type  
PCI (3,3/5 V)  
CPU  
32 Bit RISC CPU, 180 MHz  
8 MB SDRAM  
Memory  
Interrupt request levels  
Allocated by PCI BIOS.  
I/O base addresses (hex) Allocated by PCI BIOS.  
Shared memory range  
DSPs  
8 MB  
Diva Server T1/PRI:  
either 2, 4, 8, or 24 ADSPs 2185L according to model  
Diva Server Voice T1/PRI:  
either 4, 8, or 24 ADSPs 2185L according to model  
Dimensions  
T1/PRI: half size PCI  
T1/PRI-4M, T1/PRI-8M, T1/PRI-24M: full size PCI  
Data transfer rate  
23 x 64 kbps B-channel  
1 x 64 kbps D-channel (PRI)  
or  
24 x 56 kbps (channelized T1)  
Plug&Play  
yes  
Power safe mode  
External interface  
Performance  
yes  
Female RJ-45 (PRI)  
Primary rate interface (up to 24 channels @ 64 kbps each)  
channelized T1 interface (up to 24 channels @ 56 kbps each)  
Power requirements  
T1/PRI-24M:  
1,7 A @ +5 V typ.  
Environmental requirements  
Operating temperature: 15 degrees C to 70 degrees C  
Operating humidity: 10 to 85% (non-condensing)  
Barometric operating pressure: 86 to 106 kPascals  
Maximum tolerance in power supply variation: -5% to +5%  
Technical Specifications  
 
19  
 
Regulatory Information  
Regulatory Information for the USA  
WARNING. Changes or modifications to this unit not expressly approved by  
Eicon Networks Corporation could void the user's authority to operate the  
equipment.  
FCC Declaration of Conformity  
We:  
Eicon Networks Inc.  
2155 Chenault Drive  
Suite 503  
Carrollton, Texas  
USA 75006  
1-800-80-EICON  
(972) 417-5500  
Fax: (972) 417-5610  
Declare under our sole legal responsibility that the products listed below to which  
this declaration relates, are in conformity with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
20  
Regulatory Information  
 
   
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68 Notice  
This unit complies with Part 68 of the FCC rules. On the bottom of this equipment  
is a label that contains, among other information, the FCC registration number. If  
requested, this information must be provided to the telephone company.  
An FCC compliant telephone cord and modular plug is provided with this  
equipment, designed to be connected to the telephone network or premises wiring  
using a compatible modular jack which is Part 68 compliant.  
This equipment cannot be used on telephone company-provided coin service.  
Connection to party line service is subject to state tariffs.  
If this equipment causes harm to the telephone network, the telephone company  
will notify you in advance that temporary discontinuance of service may be  
required. If advance notice is not practical, the telephone company will notify the  
customer as soon as possible. Also, you will be advised of your right to file a  
complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations,  
or procedures that could affect the operation of the equipment. If this happens, the  
telephone company will provide advance notice in order for you to make the  
necessary modifications in order to maintain uninterrupted service.  
If trouble is experienced with this equipment, please contact us for repair and  
warranty information. If the trouble is causing harm to the telephone network, the  
telephone company may request you to remove the equipment from the network  
until the problem is resolved.  
Diva Server T1/PRI adapters:  
Facility Interface code Digital Reg. code Service Order  
code  
USOC Jack Type  
04DU9-1SN  
DD  
6.0F  
RJ48-C  
Regulatory Information for Canada  
NOTICE: The Industry Canada label identifies certified equipment. This  
certification means that the equipment meets certain telecommunications network  
protective, operational and safety requirements. Industry Canada does not  
guarantee the equipment will operate to the users satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be  
connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection. In  
Regulatory Information  
 
21  
 
some cases, the companys inside wiring associated with a single line individual  
service may be extended by means of certified connector assembly (telephone  
extension cord). The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Warning: For your safety, follow these steps before you remove the cover  
from your PC:  
1. Turn off the power to your PC and all peripheral devices.  
2. Disconnect the power cable.  
Repairs to certified equipment should be made by an authorized Canadian  
maintenance facility designated by the supplier. Any repairs or alterations made by  
the user to this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect the  
equipment.  
For their own protection, users should ensure that any electrical ground  
connections of the power utility, telephone lines and internal metallic water pipe  
system are connected together. This precaution is particularly important in rural  
areas.  
Warning: Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or  
electrician, as appropriate.  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
Approvals  
To receive detailed approval information, send a request specifying the product  
name and the relevant countries to the following E-mail address:  
22  
Regulatory Information  
 
 
Customer Services  
To obtain technical support for Eicon Networks products, contact either Eicon  
Networks or your Eicon Networks supplier as indicated below. Please note that in  
some regions you can save time and long-distance charges by sending a  
description of your situation by fax. Customer Services personnel will then call you  
to provide a solution or to request additional information.  
In the United States, Central and South America, Western Canada (Manitoba  
westward), and the Atlantic Provinces (New Brunswick eastward), call our Dallas  
office at 972-417-5515 or send a fax marked Attn.: Customer Servicesto  
972-417-5610.  
In Eastern Canada (Ontario and Quebec), call our Montreal office at  
514-745-5577 and ask for Customer Services, or send a fax marked  
Attn.: Customer Servicesto 514-745-5502.  
World Wide Web  
Information about Eicon Networks products and servicesincluding  
documentation and software updatesis available from our international web site  
Help Web  
Visit our Help Web at www.eicon.com/support/ema. The Help Web contains  
detailed instructions for installing and configuring the Diva Server adapter and  
software for various uses.  
The Help Web also contains useful troubleshooting information. If you have  
problems with your Diva Server adapter or the corresponding software, try the  
suggestions listed on the Help Web before you call Customer Services.  
Comments  
If you wish to make comments about your Eicon Networks server adapter or the  
corresponding software, address them by E-mail to: [email protected].  
Customer Services  
 
23  
   
 

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