DKS Enterprises Telephone 1803PC User Manual

Owner’s Manual  
1803PC, 1815, 1817  
PC Programmable Telephone Entry Systems  
DoorKing, Inc.  
120 Glasgow Avenue  
Inglewood, California 90301  
U.S.A.  
Phone: 310-645-0023  
Fax: 310-641-1586  
P/N 1815-065 REV J, 3/01  
Copyright 2001 DoorKing, Inc. All rights reserved.  
 
Use this manual with the following models only.  
All 1803PC models with circuit board 1844-010 REV A and B.  
All 1815 models with circuit board 1840-010 REV D and E.  
All 1817 models with circuit board 1841-010 REV F and G.  
DoorKing, Inc. reserves the right to make changes in the products described in this manual  
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions  
or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to  
this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be  
copied, reproduced, translated, or reduced to any electronic medium without prior written consent  
from DoorKing, Inc.  
3
 
TABLE OF CONTENTS  
Preface  
Important Notices......................................................................................................................................................6  
General Information..................................................................................................................................................7  
Features ..................................................................................................................................................................8  
Section 1 – Installation  
1.1  
Installation Guidelines – All Systems ...................................................................................................9  
1.1.1  
1.1.2  
1.1.3  
1.1.4  
1.1.5  
1.1.6  
1.1.7  
Surface Mount Units.................................................................................................................10  
Surface Mount Units with Recess Box .....................................................................................11  
Flush Mount Units ....................................................................................................................12  
Flush Mount Rough-in Box.......................................................................................................13  
Flush Mount Trim Ring.............................................................................................................14  
Flush Mount Surface Mounting Kit ...........................................................................................15  
Wall Mount Units ......................................................................................................................16  
1.2  
1.3  
Memory Chip Installation.......................................................................................................................17  
Postal Lock Installation..........................................................................................................................18  
Section 2 – Wiring  
General Information................................................................................................................................................19  
Maximum Wire Run Distance Charts ....................................................................................................................20  
2.1  
2.2  
Main Terminal Description.....................................................................................................................21  
Weigand Terminals  
2.2.1  
2.2.2  
2.2.3  
2.2.4  
Weigand Power Terminals .......................................................................................................22  
Weigand Data Terminals..........................................................................................................22  
Elevator Control Terminals.......................................................................................................23  
RS-232 Terminals ....................................................................................................................23  
2.3  
Relay Wiring (Typical)  
2.3.1  
2.3.2  
2.3.3  
2.3.4  
Controlling a Single Door or Gate ............................................................................................24  
Controlling a Gate and a Pedestrian Gate or Door ..................................................................25  
Controlling a Gate Operator and Two Pedestrian Doors or Gates...........................................26  
Tracker Expansion Board Control ............................................................................................27  
Section 3 – Programming  
3.1  
General Programming Information  
3.1.1  
3.1.2  
3.1.3  
Programming with a PC ...........................................................................................................29  
Programming from the Keypad ................................................................................................30  
System Memory........................................................................................................................31  
3.2  
Programming with a PC  
3.2.1  
3.2.2  
3.2.3  
3.2.4  
Master Code.............................................................................................................................32  
Single or Multiple Systems.......................................................................................................32  
Programming for Call Up Operation.........................................................................................33  
PC Programming Table............................................................................................................33  
3.3  
General Programming  
3.3.1  
3.3.2  
3.3.3  
3.3.4  
3.3.5  
3.3.6  
Relay Strike Time.....................................................................................................................34  
Talk Time..................................................................................................................................34  
Tone Open Numbers................................................................................................................35  
Postal Switch............................................................................................................................35  
Touch-tone / Rotary-dial...........................................................................................................36  
Rotary-dial 9.............................................................................................................................36  
4
 
3.4  
3.5  
Programming Letters, Numbers and Messages  
3.4.1  
3.4.2  
3.4.3  
3.4.4  
3.4.5  
Programming Letters and Numbers .........................................................................................37  
Programming the User Message – 1815..................................................................................38  
Programming the Instruction Message – 1815 ........................................................................39  
Programming the User Message – 1817..................................................................................40  
Programming the Instruction Message – 1817 ........................................................................41  
Programming Phone Numbers and Names .........................................................................................42  
3.5.1  
3.5.2  
3.5.3  
3.5.4  
3.5.5  
3.5.6  
3.5.7  
3.5.8  
3.5.9  
Programming the Directory Code Length.................................................................................43  
Programming 7-digit Phone Numbers......................................................................................43  
Programming Area Codes........................................................................................................44  
Programming Phone Numbers with Area Codes .....................................................................44  
Programming Names ...............................................................................................................45  
Deleting Individual Phone Numbers.........................................................................................45  
Delete Names...........................................................................................................................45  
Delete Area Codes...................................................................................................................46  
Display Phone Numbers...........................................................................................................46  
3.6  
3.7  
Device Codes  
3.6.1  
3.6.2  
Programming Device Codes ....................................................................................................47  
Deleting Device Codes.............................................................................................................47  
Four-digit Entry Codes  
3.7.1  
3.7.2  
3.7.3  
Programming Four-digit Entry Codes.......................................................................................48  
Delete Four-digit Entry Codes..................................................................................................48  
Entry Code Ranges..................................................................................................................48  
Section 4 – Adjustments  
Circuit Board Adjustments ........................................................................................................................................49  
1815 Adjustment Locations ......................................................................................................................................51  
1817 Adjustment Locations ......................................................................................................................................52  
Section 5 – Operating Instructions  
5.1  
5.2  
Guest Instructions..................................................................................................................................53  
Resident Instructions  
5.2.1  
5.2.2  
Responding to a Guest Call .....................................................................................................54  
Using an Entry Code ................................................................................................................54  
5.3  
5.4  
System Administrator  
5.3.1  
5.3.2  
5.3.3  
5.3.4  
Opening from a Remote Location ............................................................................................55  
Tracker Board Override Hold Open Command........................................................................55  
Relay Check.............................................................................................................................56  
Time and Date Check...............................................................................................................56  
Miscellaneous Operating Instructions  
5.4.1  
5.4.2  
5.4.3  
5.4.4  
Talk Time..................................................................................................................................57  
Line Sharing.............................................................................................................................57  
Connection to a PBX................................................................................................................57  
10-digit Dialing .........................................................................................................................57  
Section 6 – Maintenance and Trouble Shooting  
6.1  
Trouble Shooting  
6.1.1  
6.1.2  
6.1.3  
6.1.4  
RS-232 Test .............................................................................................................................61  
Weigand Test...........................................................................................................................62  
Elevator Board Hardware Test.................................................................................................62  
Elevator Board Floor Hardware Test........................................................................................63  
6.2  
6.2  
Accessories..............................................................................................................................................64  
Log Tables................................................................................................................................................65  
5
 
IMPORTANT NOTICE  
FCC - UNITED STATES  
This equipment has been tested and found to comply with the limits for a class A digital device,  
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
FCC Registration Number: DUF6VT-12874-OT-T  
DOC - CANADA  
The Canadian Department of Communications label identifies certified equipment. This certification  
means that the equipment meets certain telecommunications network protective, operational, and  
safety requirements. The Department does not guarantee the equipment will operate to the users  
satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the  
facilities of the local telecommunications company. The equipment must also be installed using an  
acceptable means of connection. The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility  
designated by the supplier. Any repairs or alterations made by the user to this equipment, or  
equipment malfunctions, may give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure, for their own protection, that the electrical ground connections of the power  
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.  
This precaution may be particularly important in rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but should contact the  
appropriate electric inspection authority, or electrician, as appropriate.  
DOC Registration Number: 1736 4528 A  
Notice:  
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to  
be connected to a telephone loop which is used by the device, to prevent overloading. The  
termination on a loop may consist of any combination of devices subject only to the requirement that  
the sum of the load numbers of all the devices does not exceed 100.  
Notice:  
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that  
are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and  
all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a  
16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.  
Listing:  
This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by  
Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.  
6
 
GENERAL INFORMATION  
Prior to beginning the installation of the telephone entry system, we suggest that you become  
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help  
insure that you installation is performed in an efficient and professional manner.  
The proper installation of the telephone entry panel is an extremely important and integral  
part of the overall access control system. Check all local building ordinances and building  
codes prior to installing this system. Be sure your installation is in compliance with local  
codes.  
When used to control a door or pedestrian gate, try to locate the telephone entry system as  
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent  
excessive shock and vibration from closing doors or gates. Continuous vibration and shock  
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under  
no circumstances should the unit be mounted directly to a moving door or gate.  
ADA mounting requirements for door control. The mounting of the unit shall be in such a  
way that the LCD display is positioned so that it is readily visible to and usable by a person  
sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the  
following requirements:  
1. If mounted vertically or tipped no more than 30 degrees away from the viewer, the  
center line of the LCD shall be located a maximum of 52 inches above grade.  
2. If the clear floor space allows only forward approach to the system, the maximum  
high forward reach allowed is 48 inches above grade to the top of the keypad.  
3. If the high forward reach to the system is over an obstruction of greater than 20  
inches but less than 25 inches, the maximum high forward reach allowed is 44 inches  
above grade to the top of the keypad.  
4. If the clear floor space allows parallel approach by a person in a wheelchair, the  
maximum high side reach shall be 54 inches above grade to the top of the keypad.  
5. If the high side reach is over an obstruction of 24 inches or less, the maximum high  
side reach allowed is 46 inches above grade to the top of the keypad.  
When used to control a vehicular gate with an automatic gate operator, the telephone  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate  
operator, or in such a way that a person cannot operate the entry system and/or touch  
the gate or gate operator at the same time.  
Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck  
mounting post and kiosks work well for these type systems. When planning where to locate  
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,  
conduit runs, power availability, etc.  
Environmental factors must also be taken into account. Surface mount units are designed for  
direct outdoor installations, however it is preferable to protect them from direct exposure to  
driven rain or snow whenever possible. Flush mount and wall mount units must be protected  
from direct exposure to the elements. Be sure that ample lighting is provided so that guest  
can read both the directory and the operating instructions at night.  
This telephone entry system contains a number of static sensitive components that can be  
damaged or destroyed by static discharges during installation or use. Discharge any static  
prior to removing the circuit board from the lobby panel by touching a proper ground device.  
7
 
FEATURES  
Can provide service for up to 3000 residents and can store up to 8000 card, transmitter or  
digital PIN codes when ordered with 3000 MemPLUS chip set.  
System can be programmed via modem or RS-232 interface with the Remote Account  
Manager for Windows software included with the unit. Programming via RS-232 requires an  
additional cable that is not included with the unit (P/N 1818-040).  
System keypad will emit DTMF tones after a call is answered allowing the system to be used  
with auto-attendants, answering machines, etc. This feature is available with the  
following units only:  
Model 1815 with 1840-010 circuit board, REV E or higher.  
Model 1817 with 1841-010 circuit board, REV G or higher.  
Model 1803PC with 1844-010 circuit board, REV B or higher.  
Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.  
Transaction buffer stores the last 8000 events and has its own backup power source to retain  
memory during power outages.  
31-security levels total (security level 00 always denies entry, security level 01 always admits  
entry), with 29 programmable security levels, each with four time zones allows you to control  
and restrict user access as needed.  
10 programmable area codes allow the system to be used in areas requiring 10 and 11-digit  
dialing.  
Three internal relays allow the system to control a main entry point plus two additional entry  
points.  
System can be expanded to control up to 16 entry points in addition to the main entry point.  
Tracker expansion boards are required (one for each additional entry point) and are not  
included with the system. Tracker boards also provide output for door ajar and forced entry  
alarms.  
Optional elevator control board(s) can control up to four elevators with each elevator serving  
up to 64 floors.  
System will interface with selected models of DKS DoorKing vehicular gate operators to  
provide gate operator information and data (requires a Tracker board for each gate operator  
that is to send data to the system).  
8
 
SECTION 1 - INSTALLATION  
Order your telephone line at least two weeks prior to the planned installation date. This will assure  
that a phone line is available when the unit is installed. The telephone company will require the  
following information from you:  
Type:  
Touch Tone, Loop Start  
0.0 A  
Ringer Equivalence:  
Jack Type:  
RJ11C  
FCC Registration (US):  
DOC (Canada):  
Electrical Listing:  
DUF6VT-12874-OT-T  
1736 4528 A  
Complies with U.L. 294 - ETL Listed  
CALLER ID: You may want to consider ordering caller ID blocking from the telephone company for  
the entry system phone line. Without caller ID blocking, tenants with the proper phone equipment will  
be able to identify the telephone number that the entry system is installed on. This may or may not  
be desirable.  
1.1 INSTALLATION GUIDELINES – ALL SYSTEMS  
1. Open the cabinet of the telephone entry system and disconnect the keypad ribbon cable  
from the main circuit board.  
2. Remove the 6-32 x 1/2 round head screws from the upper corners of the circuit board.  
3. Remove the circuit board by gently pulling it out of the main terminal edge connector.  
CAUTION - the circuit board contains static sensitive components. Discharge any static  
electricity from your hands by touching a proper ground device before removing the  
circuit board. Place the circuit board where it will not be damaged.  
4. Mount the cabinet of the telephone entry system. Be sure that mounting screws do not  
protrude into the cabinet where they could cause a short on the back of the circuit board.  
Make any necessary conduit connections.  
5. Route wiring into the cabinet. Do not apply any power at this time.  
6. Clean out the cabinet. Be sure that all dirt, metal and/or wood debris is removed from the  
cabinet and that the terminal strip edge connector is clean and free of any loose particles.  
7. Re-install the circuit board into the cabinet by gently pushing the circuit board terminals  
into the edge connector. CAUTION - the circuit board contains static sensitive  
components. Discharge any static electricity from your hands by touching a proper  
ground device before removing the circuit board.  
8. Secure the circuit board to the cabinet using the screws removed in step 2.  
9. Plug the keypad ribbon cable into the circuit board. The cable points down.  
9
 
1.1.1 Surface Mount Units  
Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a  
DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted  
securely and is not subject to vibration from closing doors or gates.  
CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or  
in such a way that a person cannot operate the entry system and touch the gate or gate operator at  
the same time.  
4.75  
9.0  
.25 DIA  
.875 DIA  
2.625  
3.25  
5.625  
11.25  
1.625  
2.5  
.875 DIA  
10  
 
1.1.2 Surface Mount Units with Recess Box  
Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess-  
mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration  
from closing doors or gates.  
CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or  
in such a way that a person cannot operate the entry system and touch the gate or gate operator at  
the same time.  
15.00  
11.125  
3.625  
2.125  
.5  
10-24 x 1.25 STUD  
.25 DIA  
.25 DIA  
1.375 DIA  
1803-150  
Recess Box  
8.812  
Surface Mount  
Entry System  
2.68  
.25 DIA  
2.2  
5.75  
9.3  
11.5  
11  
 
1.1.3 Flush Mount Units  
Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066  
(gold). Flush mount kits are not included with the entry system. Flush mount units are not designed  
for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to  
vibration from closing doors or gates.  
CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or  
in such a way that a person cannot operate the entry system and touch the gate or gate operator at  
the same time.  
12.0  
9.0  
3.0  
1.125  
.25 DIA  
.875 DIA  
2.625  
2.625  
5.625  
11.25  
.875 DIA  
2.5  
12  
 
1.1.4 Flush Mount Rough-in Box  
The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is  
installed first.  
12.75  
1.875  
9.0  
3.875  
10-24 x 1.125 Stud  
1.125 DIA  
3.5  
1.75  
9.25  
.25 DIA  
1.75  
6.375  
11.0  
13  
 
1.1.5 Flush Mount Trim Ring  
Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit.  
Flush mounting kits are not included with the unit. Flush mount units are not designed for direct  
exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from  
closing doors or gates.  
CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or  
in such a way that a person cannot operate the entry system and touch the gate or gate operator at  
the same time.  
14.25  
2.625  
9.0  
3.625  
.25 DIA  
1.25 DIA  
3.0  
5.875  
Rough-in  
Box  
Trim  
Ring  
Flush Mount  
Entry System  
1.25 DIA  
3.0  
7.0  
8.5  
11.75  
14  
 
1.1.6 Flush Mount Surface Mounting Kit  
Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring.  
Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is  
securely mounted and is not subject to vibration from closing doors or gates.  
CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or  
in such a way that a person cannot operate the entry system and touch the gate or gate operator at  
the same time.  
12.0  
1.0  
.375  
2.625  
9.0  
7.5  
6.0  
3.0  
1.125 DIA  
1.125 SQ  
1814-152  
Trim Ring  
Flush Mount  
Entry System  
15  
 
1.1.7 Wall Mount Units  
Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall  
without the need of cutting a large hole as is necessary with flush mount units. Wall mount units are  
not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not  
subject to vibration from closing doors or gates.  
CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or  
in such a way that a person cannot operate the entry system and touch the gate or gate operator at  
the same time.  
12.375  
10.0  
3.125  
1.187  
.25 DIA  
.875 DIA  
3.187  
3.0  
3.0  
16  
 
1.2 MEMORY CHIP INSTALLATION  
The telephone entry system is shipped with two memory chips packaged in a separate box inside the  
shipping container. The memory chips must be installed for the telephone entry system to operate.  
CAUTION!! Do not install the memory chips with power to the telephone entry system turned  
on. Attempting to install the memory chips with power on will irrevocably damage the chips.  
CAUTION!! The memory chips are a static sensitive component. Discharge any static  
electricity from your hands by touching a proper ground device before removing the control  
board. Handle the memory chips with care.  
1. The large memory chip socket is colored black and is located in the center of the circuit  
board. Be sure that the handle is in the un-locked position (pointing up). Be sure that  
power to the telephone entry system is off.  
2. Carefully insert the memory chip into the socket. The small half circular indentation on  
the chip must be at the top. CAUTION: Installing the memory chip upside down will  
cause permanent damage to the chip. Be sure that the memory chip is seated correctly  
in the socket.  
3. Move the lever on the chip socket to the locked position (down).  
4. Install the small memory chip in the socket located at the bottom of the circuit board. The  
small circular indentation on the chip must be at the top. CAUTION: Installing the  
memory chip upside down will cause permanent damage to the chip. Be sure that the  
memory chip is seated correctly in the socket. If it is necessary to remove this chip, use  
a small bladed flat blade screwdriver to carefully pry the chip from the socket. Take extra  
caution to be sure to not bend the pins on the chip.  
17  
 
1.3 POSTAL LOCK INSTALLATION  
At some locations, such as gated communities, it will be necessary to provide access to the mail  
carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an  
Arrow Postal Lock. This is the same lock that the Post Office uses for gang mailboxes. These locks  
are not available to the public. The installer or the building owner/manager will have to call the Post  
Office and arrange for the installation of this lock into the telephone entry system. All DoorKing  
commercial telephone entry systems are designed to accept installation of the postal lock.  
Prior to installation of the postal lock, be sure power to the telephone entry system is turned off.  
1.  
2.  
3.  
Remove the hole plug on the faceplate of the telephone entry system.  
Cut the wire tie wrapped around the micro switch next to the postal lock access hole.  
Remove the two hex nuts from the postal lock-mounting studs. Mount the postal lock  
on the two studs and secure with the hex nuts.  
When the lock is installed, check to be sure that the pawl of the lock, in its extended position, is  
depressing the micro switch (the micro switch is wired normally closed). When the mail carrier inserts  
his key and turns the postal lock, the pawl is withdrawn and the micro switch will activate the relay  
that has been programmed for this function for the programmed strike time.  
18  
 
SECTION 2 – WIRING  
Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the  
instructions, illustrations, and wiring guidelines in this manual. This will help insure that you  
installation is performed in an efficient and professional manner.  
The wiring of the telephone entry panel is an extremely important and integral part of the  
overall access control system. Use proper wire for the communication line, power wires, and  
be sure that the system is properly grounded. Check all local building ordinances and  
building codes prior to installing this system. Be sure your installation is in compliance with  
local codes.  
If this telephone entry system is used to control a vehicular gate with an automatic gate  
operator, the telephone entry system must be mounted a minimum of ten (10) feet away from  
the gate and gate operator. If this unit has been installed closer to the automated vehicular  
gate, do not proceed with any wiring until the unit has been moved and re-installed so that it is  
in compliance with these instructions.  
Use only the supplied transformers (or U.L. listed equivalent) to power the telephone entry system  
(16.5 VAC, 20 VA for 1803PC and 1815, 16.5 VAC, 40 VA for 1817) and any weigand input devices  
(16.5 VAC, 20 VA). Do not power any other devices (electric strikes, magnetic locks, etc.) from these  
power transformers. For wire runs up to 100 feet, use 18 AWG, 600 volt insulated wire. For wire  
runs up to 200 feet, use 16 AWG, 600 volt insulated wire. Power wires are susceptible to noise and  
hum pickup; therefore it is preferable that you keep power wire runs as short as possible.  
This telephone entry system contains a number of static sensitive components that can be damaged  
or destroyed by static discharges during installation or use. Discharge any static prior to removing  
the circuit board from the lobby panel by touching a proper ground device.  
Proper grounding of this system is a requirement. The use of surge suppressers can significantly  
reduce the chance of component failure because of static charges or surges. To be effective, ground  
connections should be made with a minimum 12 AWG, 600 volt insulated wire to a ground point  
within 10 feet of the telephone entry system. The ground point must be at an electrical panel, a  
metallic cold water pipe that runs in the earth, or a stainless steel grounding rod driven at least ten  
(10) feet into the soil.  
Be sure that you use proper wire that has an insulation rated for an underground environment. All  
wires should be placed in conduits. Proper pre-planning can greatly ease the installation and wiring  
of this system. Always check with the local building code to determine the type of wire required in  
your municipality.  
If Tracker expansion boards are being used with this system, refer to the Tracker Installation and  
Wiring manual that came with the Tracker expansion boards, for detailed information on wiring  
Tracker boards to the PC programmable telephone entry system.  
If Elevator Control is used with this system, refer to the Elevator Control Installation and Wiring  
manual for detailed information on wiring the elevator control boards to this system and to the  
elevator push button control panel.  
19  
 
RS-232 Input  
(OPTIONAL)  
Connections to 2348  
Elevator Control Board  
(OPTIONAL)  
Weigand Power  
Inputs for weigand  
control devices  
(OPTIONAL)  
1
2
3
4
5
6
7
8
9
10 11 12 13 14 15 16 17 18 19 20  
16 VAC  
20 VA  
16 VAC  
20 VA  
Power Wiring Maximum Distance  
Phone Wiring Maximum Distance  
100 Feet  
200 Feet  
18AWG  
16 AWG  
800 Feet  
24 AWG  
22 AWG  
1600 Feet  
Weigand Wiring Maximum Distance  
Elevator Control Maximum Wiring  
500 Feet  
500 Feet  
Belden 9931  
500 Feet  
500 Feet  
Belden 9931  
Consolidated  
5324-CL  
Consolidated  
5324-CL  
20  
 
2.1 MAIN TERMINAL DESCRIPTION  
TERMINAL  
DESCRIPTION  
1
2
3
4
Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire.  
Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire.  
Earth Ground Only.  
Switch Input. A closure between terminals 4 and 6 will cause the designated relay(s) to activate for the  
programmed strike time. The Postal Switch is connected here.  
5
6
Microphone Input.  
Common for switch input, microphone, speaker, AZ buttons, keyboard and battery negative.  
7
Speaker Output.  
8
Keyboard Data Input (not used).  
Keyboard 5 VDC Power (not used).  
Keyboard Clock Input (not used).  
Z Button Input.  
9
10  
11  
12  
13  
14  
A Button Input.  
Relay 2 Common – 30 Volt, 3 Amp maximum.  
Relay 2 Contact (set for normally open or normally closed by the relay contact shorting bar on the circuit  
board) – 30 Volt, 3 Amp maximum.  
15  
16  
17  
18  
19  
Relay 1 Common – 30 Volt, 3 Amp maximum.  
Relay 1 Normally Closed – 30 Volt, 3 Amp maximum.  
Relay 1 Normally Open – 30 Volt, 3 Amp maximum.  
Back-up Battery POSITIVE (connect negative to terminal 6).  
16 VAC Input Power – 20 VA minimum for 1803PC and 1815; 40 VA minimum for 1817.  
100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.  
20  
16 VAC Input Power – 20 VA minimum for 1803PC and 1815, 40 VA minimum for 1817.  
100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.  
Do not run high voltage (115 V) power lines and communication lines in the same conduit. These  
should be in separate conduits at least six (6) inches apart. Be sure that all phone line wiring is  
twisted and completely isolated from ground.  
Use only the supplied 16.5 VAC (or U.L. listed equivalent) to power the entry system. Do not power  
any other devices (electric strikes, magnetic locks, lights, etc.) from this transformer. Do not  
run 16 VAC entry system power lines over 200 feet. It is advisable to keep these wires as short as  
possible. Use 18 AWG wire for wire runs up to 100 feet, and 16 AWG wire for wire runs up to  
200 feet. Install a low voltage surge suppresser (DoorKing p/n 1878-010 or equivalent) to help  
protect the entry system from power surges. Relay 1 contacts are located on the main terminal strip  
(15, 16, 17). Relay 2 contacts are located on the main terminal strip (13, 14) and are set for N.O or  
N.C. operation by the relay 2 shorting bar. Relay 0 contacts are located on an auxiliary terminal and  
are labeled on the board left to right: NO, NC, C.  
A 12 volt .8 amp hour gel-cell battery (DoorKing p/n 1801-008) can be installed in the system to  
provide stand-by power in the event of a power outage. Connect the positive (RED) lead to terminal  
18; connect the negative (BLACK) lead to terminal 6.  
21  
 
2.2 WEIGAND TERMINAL DESCRIPTION  
There are four (4) auxiliary terminals on the 1840 control board which provide inputs for: weigand  
data, elevator control, RS232 communication, and power for these various features.  
2.2.1 Weigand Power Terminals  
16 VAC, 20 VA power must be supplied to these power terminals; otherwise RS232 communication  
and all weigand devices will fail to operate. Do not power any other devices (electric strikes,  
magnetic locks, lights, etc.) from this transformer. Do not run 16 VAC weigand power lines over 200  
feet. Use only U.L. listed 600 volt insulated wire for RS232 / weigand power wiring. It is advisable to  
keep these wires as short as possible. Use 18 AWG wire for wire runs up to 100 feet, and 16 AWG  
wire for wire runs up to 200 feet. Install a low voltage surge suppresser (DoorKing p/n 1878-010 or  
equivalent) to help protect the circuit board from power surges.  
TERMINAL  
DESCRIPTION  
1
16 VAC, 20 VA Weigand Input Power.  
100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.  
2
16 VAC, 20 VA Weigand Input Power.  
100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.  
2.2.2 Weigand Data Terminals  
These terminals are used to input weigand data to the circuit board from external weigand devices  
such as card readers, weigand keypads, RF receivers, etc. These terminals are also used to input  
weigand data from the Tracker boards when they are used to expand the system.  
The 16 VAC available on weigand terminals 1 and 2 (not the two weigand power terminals) is used  
for lights only. For example, a weigand card reader may have lights built into the housing that will  
require 16 VAC power for the lights to illuminate. Do not power any other devices (electric strikes,  
magnetic locks, etc.) from this power source.  
Maximum wire run for weigand data is 500 feet using Belden 9931, Consolidated 5324-CL, or  
equivalent six (6) conductor shielded wire. Do not use twisted pair with weigand format. Float the  
shield at the weigand device. Do not connect the shield to the weigand device common.  
If Tracker expansion boards are being used with this system, refer to the Tracker Installation and  
Wiring manual that came with the Tracker expansion boards, for detailed information on wiring  
Tracker boards to the PC programmable telephone entry system.  
TERMINAL  
DESCRIPTION  
10  
9
+12 VDC POWER  
COMMON  
Weigand devices connected to these  
terminals will activate RELAY 1 on  
the main control board when a valid  
code is received by the device.  
8
DATA 1  
7
DATA 0  
6
+12 VDC POWER  
COMMON  
Weigand devices connected to these  
terminals will activate RELAY 2 on  
the main control board when a valid  
code is received by the device.  
5
4
DATA 1  
3
DATA 0  
2
16 VAC Light Power  
16 VAC Light Power  
Used for light power only.  
1
22  
 
2.2.3 Elevator Control Terminals  
The elevator control terminals are used when the 2348-010 elevator control board is connected to the  
system to enable elevator control. Do not connect any other devices to these terminals.  
Maximum wire run for weigand data is 500 feet using Belden 9931, Consolidated 5324-CL, or  
equivalent six (6) conductor shielded wire. Do not use twisted pair with weigand format. Float the  
shield at the elevator control board. Do not connect the shield to the elevator board common.  
If elevator control boards (2348-010) are being used with this system, refer to the Elevator Control  
Installation and Wiring manual that came with the elevator control boards, for detailed information on  
wiring these boards to the PC programmable telephone entry system.  
TERMINAL  
DESCRIPTION  
1
2
3
DATA 1 – to elevator control board terminal 20.  
DATA 0 – to elevator control board terminal 21.  
COMMON – to elevator control board terminal 22.  
2.2.4 RS-232 Terminals  
The PC programmable telephone entry system may be programmed using the RS-232 serial  
communication terminal. This terminal allows a direct connection to a computer using a standard DB-  
9 serial connector on one end, and loose wires on the other that connect to the RS-232 terminals on  
the board. You can order a 6-foot cable from DoorKing (P/N 1818-040), or make your own using the  
wiring scheme shown below. A cross reference is also provided for a DB-25 connector.  
RED  
1
BLACK  
2
WHITE  
3
BROWN  
4
GREEN  
5
SHIELD  
6
P/N 1818-040  
BOARD  
DB-9  
DB-25  
FUNCTION  
TERMINALS  
PINS  
PINS  
1
2
3
4
5
6
3
2
7
8
5
2
3
4
5
7
Transmit Data  
5
1
Receive Data  
Request to Send  
Clear to Send  
Signal Ground - Shell  
Not Used  
9
6
23  
 
2.3 RELAY WIRING (TYPICAL)  
2.3.1 Controlling a Single Door or Gate  
Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note  
that the electric strike and magnetic lock are each powered by their own power supply. Electric  
strikes are connected through the normally open (NO) contact and magnetic locks are connected  
through the normally closed (NC) contact.  
Relay 0  
13 14 15 16 17  
Gate Operator  
OR  
Electric Strike  
OR  
Magnetic Lock  
24  
 
2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door)  
When controlling a gate operator and pedestrian gate (or door), relay 1 is typically used to control the  
gate operator while relay 2 is typically used to control the door or gate. Note that the electric strike  
and the magnetic lock are powered from their own power supply. The relay 2 contact is set to either  
normally open (NO) for electric strikes, or normally closed (NC) for magnetic locks by placing the  
relay 2 contact shorting bar on either the NO or NC pins.  
A variation of this diagram is for the system to control two doors or two gates.  
Relay 0  
13 14 15 16 17  
Gate Operator  
AND  
Electric Strike  
OR  
Magnetic Lock  
25  
 
2.3.3 Controlling a Gate Operator and Two Pedestrian Doors (or Gates)  
The diagram below shows how it is possible to control a gate operator and two pedestrian doors or  
gates from the system. Relay 0 is typically used to control the gate operator and relays 1 and 2 are  
used to control pedestrian doors and/or gates. Note that the electric strike and the magnetic lock are  
powered from their own power supply. The relay 2 contact is set to either normally open (NO) for  
electric strikes, or normally closed (NC) for magnetic locks by placing the relay 2 contact shorting bar  
on either the NO or NC pins.  
A variation of this diagram is for the system to control three doors, or two gate operators (entry and  
exit) and a door, or three gate operators.  
Relay 0  
13 14 15 16 17  
Magnetic Lock  
AND  
Electric Strike  
AND  
Gate Operator  
26  
 
2.3.4 Tracker Expansion Board Control  
When Tracker expansion boards are used with the system to control up to 16 additional entry points,  
relays 1 and 2 are designated as tracker command relays and connect to the Tracker expansion  
boards. In this diagram, relay 0 is used to control the gate operator and relays 1 and 2 are connected  
to the tracker expansion boards. The relay 2 shorting bar is set for normally open (NO) contacts.  
For more information on Tracker expansion boards and wiring, refer to the Tracker Board Installation  
Manual, P/N 2351-065.  
Relay 0  
13 14 15 16 17  
To Tracker Boards 9-16  
To Tracker Boards 1-8  
Gate Operator  
27  
 
28  
 
SECTION 3 – PROGRAMMING  
IMPORTANT! Many of the advanced features available with this telephone entry system cannot be  
programmed from the system keypad. These features include relay hold open time zones, security  
levels, and elevator control options. If any of these features are used, the system must be  
programmed with the DoorKing Remote Account Manager for Windows software, VERSION 5.0.  
Refer to the software User's Manual for more information on these features.  
We strongly suggest that you read these programming instructions in their entirety before beginning  
any programming of this telephone entry system.  
3.1 GENERAL PROGRAMMING INFORMATION  
The DoorKing PC Programmable Telephone Entry System is primarily programmed by using the  
DoorKing Remote Account Manager for Windows software and the user supplied PC by either RS-  
232 connection or by modem, however it can also be programmed from the keypad on the front of the  
entry system. When programming from an off site location with a PC, the RING pin must be installed  
on the circuit board.  
The PC programmable telephone entry systems have three relays on the circuit board, all of which  
are programmable for any function required. These relays are designated as Relay 0 (R-0), Relay 1  
(R-1), and Relay 2 (R-2). If Tracker expansion boards are used with this system, it is very important  
that you understand the function of these three relays. The weigand input auxiliary terminals (also  
the Tracker board input terminals) can only cause R-1 or R-2 to activate. Weigand input devices  
cannot cause R-0 to activate. Therefore, if Tracker expansion boards are used with this system, R-0  
must be designated as the PRIMARY relay, and R-1 and R-2 are then designated as Tracker board  
command (CMD) relays with R-2 controlling tracker boards 1 through 8 (system relays 3-10), and R-1  
controlling tracker boards 9 through 16 (system relays 11-18). The PRIMARY relay is the relay that a  
resident activates from their telephone after receiving a call from a visitor. When tracker boards or  
other weigand devices are used with the system, be sure that R-0 is programmed to respond to the  
tone open number (typically 9), the postal switch input, and the rotary dial 9 function.  
Refer to the Remote Account Manager User's Manual for more information on Tracker board relay  
numbering scheme and designations.  
3.1.1 Programming with a PC  
Prior to programming the system with a personal computer and the DoorKing Remote Account  
Manager for Windows software, there is certain information that you must know and must program  
into the system before the computer can communicate with the system. See page 24 to set-up the  
telephone entry system for PC programming. Programming the system with a PC may be  
accomplished either by modem or by direct connection using the RS-232 communications terminal on  
the circuit board. Using the RS-232 communications terminal will require the use of a cable with a  
DB-9 connector on one end (DoorKing P/N 1818-040), and the DoorKing Remote Account Manager  
for Windows software VERSION 5.0.  
29  
 
3.1.2 Programming from the Keypad  
Follow the programming instructions as described in each section of this manual. The system will  
prompt you with short tones (beep) when programming steps have been followed correctly, and with  
a long tone (beeeeeep) when the programming step is ended. The display will also assist you in  
viewing the information that you are programming. It is highly recommended that you complete the  
resident listing in the appendix prior to starting any programming from the keypad. This listing will  
provide you with the information needed to complete the manual programming sequence.  
This symbol _ in the programming steps indicates numbers that you will need to enter, one number  
per symbol. When programming from the keypad, after each programming step is performed  
correctly, a short tone (beep) will be heard. When the programming session is ended, a long tone  
(beeeeeep) will be heard.  
NOTE: Relay hold open time zones, security levels, and elevator control functions cannot be  
programmed from the system keypad. These functions can only be programmed from a PC  
using the Remote Account Manager software, version 5.0.  
30  
 
3.1.3 System Memory  
Prior to starting the programming of the PC programmable telephone entry system, you must know  
the memory capacity and the type of the EEPROM chips that are installed in the unit. This can be  
determined by inspecting the small chip that has a tag listing the memory size on it. This memory  
size determines the number of residents, vendors and four-digit entry code numbers that can be  
stored in the system. If the memory chips are MemPLUS chips, device (card, transmitter) codes,  
relay hold time zones, security levels, and elevator control functions can be entered into the system  
memory. MemPLUS chips are identified by the letters “MP” printed on the tag on the small chip. If  
the tag does not indicate MP, the chips are standard chips and the system will not have advanced  
feature capabilities. The table below list the valid numbers available with each memory level.  
500  
MP  
Standard Chip  
MemPLUS Chip  
500  
System  
Memory  
Phone Number  
Name  
Capacity  
Entry Code  
Capacity  
Device Code  
Capacity  
Capacity  
25  
75  
25  
25  
75  
25  
75  
625  
75  
1875  
3125  
6250  
8000  
8000  
8000  
8000  
125  
250  
500  
1000  
2000  
3000  
125  
125  
250  
500  
1000  
2000  
3000  
125  
250  
500  
1000  
2000  
3000  
250  
500  
1000  
2000  
3000  
IMPORTANT!! MemPLUS (MP) chips must be installed in this system if device (card,  
transmitter, PIN) codes, tracker expansion boards, or elevator control boards are used with  
the system. Relay hold open time zones, security levels, and elevator control functions  
require MemPLUS chips. None of these features are available if standard (non-MP) chips are  
used.  
31  
 
3.2 PROGRAMMING WITH A PC  
Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote  
Account Manager for Windows software and the user supplied PC, the system must have the  
MASTER CODE programmed into it, and must be programmed to operate in the SINGLE or  
MULTIPLE system format. These programming functions cannot be set with the PC and must be  
programmed from the system keypad.  
This telephone entry system has a programming function that is used in special circumstances when  
interfaced with a DoorKing 1816 Telephone Intercom System. This CALL UP feature provides  
special programming that will allow the system to call the phone number of a CO line connected to  
the 1816 system. Once the 1816 answers the call, the system will automatically send out DTMF  
tones that will activate the CALL UP feature in the 1816 system, and then send the four digit directory  
code to the resident selected by the visitor. This allows visitors to contact tenants in the building that  
do not have CO phone service through the telephone entry system. This feature IS NOT  
programmable from the software and must be turned ON or OFF at the system keypad (3.2.3).  
3.2.1 Master Code  
This programming step sets the system MASTER CODE. The master code is the four-digit number  
required to gain access to the system memory. You need to know the master code prior to  
programming the system with the PC, or to perform any of the programming functions on the  
following pages.  
NOTE: The master code cannot be programmed from an off-site location. The master code  
can only be programmed from the system keypad.  
Factory setting = 9999  
1. Open the cabinet of the telephone entry system and turn the master code switch (the  
small toggle switch) on.  
2. Enter a four-digit master code _ _ _ _ then press * (beep).  
3. Turn the master code switch off and close the cabinet.  
3.2.2 Single or Multiple Systems  
This program sequence sets the telephone entry system to operate as a single unit on the phone line,  
or to share the phone line with other units. If multiple systems are sharing the same phone line, then  
each one must be set as a "multiple system" and each must have a unique master code.  
Factory setting = Single System.  
1. Press *04 and then enter the four-digit MASTER CODE _ _ _ _ (beep).  
2. Enter 0* (beep) for a single system or 1* (beep) for multiple systems.  
3. Press 0# TOGETHER to end this programming step (beeeeeep).  
32  
 
3.2.3 Programming for Call-up Operation  
This feature is only used when the telephone entry system is interfaced with a DoorKing 1816  
Telephone Intercom system under certain special applications. The factory setting for this feature is  
OFF. Do not change this feature to ON. Refer to the 1816 Installation Manual, and check with your  
DoorKing representative on the special applications that this feature is used for.  
Factory Setting = OFF  
1.  
2.  
Press *78 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter 0* (beep) to turn the call up feature OFF.  
Enter 1* (beep) to turn call up ON.  
3.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.2.4 PC Programming Table  
The information in the chart will be required when you program the PC programmable telephone entry  
system from your PC. The chart is provided for you to record the information that has been  
programmed in the preceding steps.  
Control Board  
Series  
Master Code  
(enter number)  
Memory Size  
(circle one)  
Memory Chip  
(circle one)  
Single / Multiple  
(circle one)  
40E  
(enhanced)  
25 75 125 250  
500 1000 2000  
3000  
MemPLUS  
SINGLE  
STANDARD  
MULTIPLE  
STOP!!  
If the telephone entry system is to be programmed from a PC, no other programming is required at  
the system itself. Complete the chart in section 3.2.4 as this information will be required when  
programming the unit from your computer. Refer to the Remote Account Manager for Windows  
software manual for additional programming information. Continue with the remaining sections in this  
chapter if the telephone entry system will be programmed by any other method. If the factory setting  
matches your need, there is no reason to reprogram that section.  
Remember that relay hold open time zones, security levels, and elevator control functions can only be  
programmed from the Remote Account Manager software. If any of these features are being used,  
do not proceed with any other programming steps in this manual.  
33  
 
3.3 GENERAL PROGRAMMING  
Proceed with the programming steps on the following pages only if PC programming will not be used.  
3.3.1 Relay Strike Time  
These steps will program Relay 0, Relay 1 and Relay 2 strike times. Strike times can be programmed  
from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds. If  
Tracker expansion boards are going to be used with this system, set Relay 2 strike time to 00 for  
Tracker boards 1-8. If more than 8 Tracker boards are being used, set Relay 1 strike time to 00 (for  
Tracker boards 9-16) and then set Relay 0 strike time for the desired time in seconds. In this  
application, Relay 0 becomes the PRIMARY relay that will open the door or gate after the tenant  
presses 9 on their telephone.  
Factory setting for relay strike times are: Relay 0 = 99, Relay 1 = 01, Relay 2 = 01.  
1.  
2.  
3.  
4.  
5.  
Press *03 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Press 0* to set relay 0, or 1* to set relay 1, or 2* to set relay 2 strike time.  
Enter the two-digit strike time _ _ (00-99) then press * (beep).  
Repeat steps 2 and 3 to set other relay strike times.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.3.2 Talk Time  
This programming sequence sets the maximum time allowed for conversation when the entry system  
places a call to the resident. The talk time can be set from 1 second up to 255 seconds (4 minutes,  
15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds,  
enter 020 in step 3. The talk time set here does not affect the telephone numbers that are  
programmed under directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001. The talk time for these  
two directory codes are factory set to the maximum. Phone numbers programmed under these  
directory codes should be reserved for management or emergency phone numbers that generally  
require longer conversations.  
Factory setting for talk time = 60 seconds.  
1. Press *08 and enter the four digit MASTER CODE _ _ _ _ (beep).  
2. Enter three digits for talk time (seconds) _ _ _ (001-255) then press * (beep).  
3. Press 0# TOGETHER to end this programming step (beeeeeep).  
34  
 
3.3.3 Tone Open Numbers  
These steps will program the tone open numbers for relays 0, 1 and 2. You will need to enter a four-  
digit number (see chart below) to set the relay functions. If a function is not desired, enter # in place  
of a number. For example, if you want the relay to have a momentary activation function only, and  
you want the relay to activate when the number 9 is pressed, enter 9#### in step 4. Do not duplicate  
tone open numbers, i.e., don’t set relay 0, 1, and 2 tone-open numbers all to 9. If Tracker expansion  
boards are connected to the system, there is no need to set a momentary open tone open number for  
the tracker control relay(s). However, you may want to set HOLD and DEACTIVATE tone numbers,  
which will allow management to have a function to automatically unlock all doors/gates controlled by  
a Tracker board (refer to 5.3.1).  
Factory setting is: Relay 0 = ####, Relay 1 = 9876, Relay 2 = 5432.  
1.  
2.  
3.  
4.  
5.  
Press *05 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Press 0* to set relay 0 or 1* to set relay 1 or 2* to set relay 2 tone numbers.  
Enter the four-digit tone open number code _ _ _ _ then press * (beep).  
Repeat steps 2 and 3 to set the other relays tone open numbers.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
DIGIT  
FUNCTION  
1
2
3
4
Momentary activation. Relay will activate for the programmed strike time (3.3.1).  
Relay hold. Relay will activate and remain activated until commanded to release.  
Relay release. Deactivates the relay hold command.  
Relay hold 1-hour. Relay will activate for 1-hour and then will automatically deactivate itself.  
3.3.4 Postal Switch  
This programming sequence sets that relay(s) will activate when the postal switch input is activated  
on the telephone entry system. The system can be programmed so that only one relay will activate,  
or any combination of relays will activate. HINT: The relay that you designate as the primary relay  
should be programmed to activate from the postal switch input. To cause a relay to activate, enter a  
1 in it's respective character slot, or enter a zero to not activate the relay. Any combination of 1's or  
0's is permissible. For example, entering 010 in step 3 will cause only relay 1 to activate. Entering  
101 will cause both relay 0 and relay 2 to activate.  
Factory setting = 010.  
1.  
2.  
3.  
Press *50 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the three-digit (1's or 0's only) postal relay code _ _ _ then press * (beep).  
Press 0# TOGETHER to end this programming step (beeeeeep).  
35  
 
3.3.5 Touch-tone / Rotary-dial  
This programming sequence will set the telephone entry system to dial out in either a touch-tone or  
rotary format. Generally, this will be set for touch-tone.  
Factory setting = touch-tone.  
1.  
2.  
3.  
Press *07 and enter the four digit MASTER CODE _ _ _ _ (beep).  
Enter 0* (beep) for touch-tone or enter 1* (beep) for rotary.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.3.6 Rotary-dial 9  
This programming sequence sets which relay(s) will activate when the system receives a rotary-dial 9  
open command from a residents rotary telephone. The system can be programmed so that only one  
relay will activate, or any combination of relays will activate. HINT: The relay that you designate as  
the primary relay should be programmed to activate from a rotary 9 command. To cause a relay to  
activate, enter a 1 in it's respective character slot, or enter a 0 to not activate the relay. Any  
combination of 1's or 0's is permissible. For example, entering 010 in step 3 will cause only relay 0 to  
activate. Entering 101 will cause both relay 0 and relay 2 to activate.  
Factory setting = 010.  
1.  
2.  
3.  
Press *51 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the three-digit (1's or 0's only) rotary 9 code _ _ _ then press * (beep).  
Press 0# TOGETHER to end this programming step (beeeeeep).  
36  
 
3.4 PROGRAMMING LETTERS, NUMBERS and MESSAGES  
These programming steps apply only to the 1815 and 1817 systems. The keypad on the 1815 and  
1817 systems have all the letters of the alphabet, the numbers 0 through 9, and a space key printed  
on it. This allows the keypad to be used to program all names and numbers into the systems  
electronic directory.  
NOTE: Names should not be programmed from a remote location using a touch-tone telephone.  
3.4.1 Programming Letters and Numbers  
When entering names into the electronic directory using the system keypad or a touch-tone  
telephone, pressing the key once will display the first letter listed on the button, pressing twice will  
display the second letter, pressing it a third time will display the third letter, and pressing it a fourth  
time will display the number (or fourth letter).  
Example using the number 6 key:  
MNO  
Press one time to display the letter M  
Press two times to display the letter N  
6
Press three times to display the letter O  
Press four times to display the number 6  
The chart below provides the sequence required to enter each letter and number from the keypad into  
the system memory. A sequence is also provided to add a space, clear the display if a mistake is  
made, and a sequence to skip a name if there is a desire not to provide a name with a phone number.  
To Display  
Press  
To Display  
Press  
To Display  
Press  
A
B
C
D
E
F
G
H
I
N
O
P
Q
R
S
T
0
2*  
66*  
666*  
7*  
0*  
1
22*  
222*  
3*  
11*  
2
2222*  
3333*  
4444*  
5555*  
6666*  
77777*  
8888*  
99999*  
1*  
3
77*  
777*  
4
33*  
333*  
4*  
5
7777*  
8*  
6
U
V
W
X
Y
Z
7
8
44*  
444*  
5*  
88*  
888*  
9*  
J
9
K
L
SPACE  
CLEAR  
SKIP NAME  
55*  
555*  
6*  
99*  
999*  
9999*  
#
M
*#  
37  
 
3.4.2 Programming the User Message – 1815 Systems  
The user message, followed by the instruction message, scrolls across the screen from right to left  
when the system is not in use. Both the user and instruction message can be programmed to display  
your own message. The user message can be a maximum of 48 characters (spaces count as a  
character) and is entered into the system memory in three blocks. The first two blocks contain 20  
characters while the third block contains 8 characters. The example below shows how the sample  
message was divided into three blocks. Use the blank matrix to organize your own message. Only  
upper case letters, numbers and spaces can be programmed from the system keypad.  
Factory Default User Message = This Space is For Your User Programmable Message  
NOTE: The factory default message was programmed from a PC, therefore upper and lower case  
letters are displayed.  
Example  
THANK YOU FOR VISITING OAKWOOD CONDOMINIUMS  
1
T
2
H
G
M
3
4
N
O
5
K
A
6
7
Y
8
9
U
O
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
A
O
O
F
O
C
R
O
V
D
I
S
I
I
T
I
I
N
U
K
W
D
N
O
M
N
S
3
1
2
4
5
6
7
8
9
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
After organizing the user message in the matrix above, follow the instructions below to enter the  
message into the system. After each desired letter, number or space is displayed on the directory,  
remember to press * to enter that character. Spaces count as a character and must be entered into  
memory as a character. After a complete block has been entered, press * to enter the block, then  
start the next block.  
1. Press *80 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will  
display: BLOCK 1.  
2. Enter the characters into block 1. Remember to press * (beep) after each character.  
3. After the last character in block 1 has been entered, press * (beep) to enter the entire  
block. The screen will display: BLOCK 2.  
4. Enter the characters into block 2. Remember to press * (beep) after each character.  
5. After the last character in block 2 has been entered, press * (beep) to enter the entire  
block. The screen will display: BLOCK 3.  
6. Enter the characters into block 3. Remember to press * (beep) after each character.  
7. After the last character in block 3 has been entered, press * (beep) to enter the entire  
block.  
8. Press * to enter all three blocks into the system memory.  
9. Press 0# together to end this programming step (beeeeeep).  
10. The new user message will begin to scroll across the screen.  
38  
 
3.4.3 Programming the Instruction Message – 1815 Systems  
The instruction message scrolls across the screen from right to left when the system is not in use and  
follows the user message programmed in 3.4.2. The instruction message can be a maximum of 52  
characters (spaces count as a character) and is entered into the system memory in three blocks. The  
first two blocks contain 20 characters while the third block contains 12 characters. The example  
below shows how the sample instruction message was divided into three blocks and programmed  
into the system. Use the blank matrix to organize your own message. Only upper case letters,  
numbers and spaces can be programmed from the system keypad.  
Factory Default Instruction Message: Push A-Z To Find Name Or No. Enter Code Or Push Call  
NOTE: The factory default instruction message was programmed from a PC, therefore upper and  
lower case letters, dashes (-) and periods (.) are allowed.  
Example  
PUSH A OR Z BUTTON TO FIND NAME ENTER CODE OR PUSH CALL  
1
P
N
U
2
U
A
S
3
S
M
H
4
H
E
5
6
A
E
A
7
8
O
T
L
9
R
E
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
Z
T
O
D
F
I
N
R
D
N
L
R
C
O
E
O
P
C
5
1
2
3
4
6
7
8
9
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
After organizing the instruction message in the matrix above, follow the instructions below to enter the  
message into the system. After each desired letter, number or space is displayed on the directory,  
remember to press * to enter that character. Spaces count as a character and must be entered into  
memory as a character. After a complete block has been entered, press * to enter the block, then  
start the next block.  
1. Press *81 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will  
display: BLOCK 1.  
2. Enter the characters into block 1. Remember to press * (beep) after each character.  
3. After the last character in block 1 has been entered, press * (beep) to enter the entire  
block. The screen will display: BLOCK 2.  
4. Enter the characters into block 2. Remember to press * (beep) after each character.  
5. After the last character in block 2 has been entered, press * (beep) to enter the entire  
block. The screen will display: BLOCK 3.  
6. Enter the characters into block 3. Remember to press * (beep) after each character.  
7. After the last character in block 3 has been entered, press * (beep) to enter the entire  
block.  
8. Press * to enter all three blocks into the system memory.  
9. Press 0# together to end this programming step (beeeeeep).  
10. The new user message will begin to scroll across the screen  
39  
 
3.4.4 Programming the User Message – 1817 Systems  
The user message is displayed on the top screen of the 1817. This message can be a maximum of  
80 characters (spaces count as a character) and is entered into the system memory in four blocks.  
The example below shows how the sample message was divided into four blocks and centered on  
the screen. Use the blank matrix to organize your own message. Only upper case letters, numbers  
and spaces can be programmed from the system keypad.  
Factory Default User Message: This Space is For Your User Programmable Message  
NOTE: The factory default message was programmed from a PC, therefore upper and lower case  
letters are allowed.  
Example  
WELCOME TO THE OAKWOOD CONDOMINIUMS PLEASE DRIVE CAREFULLY  
1
2
3
4
5
E
O
P
6
L
7
C
D
E
A
8
9
M
C
S
E
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
Block 4  
W
W
O
E
O
E
F
T
D
D
L
O
O
R
L
T
I
H
N
E
E
I
O
A
K
O
L
N
U
M
I
U
M
S
A
R
V
C
Y
1
2
3
4
5
6
7
8
9
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
Block 4  
After organizing the user message in the matrix above, follow the instructions below to enter the  
message into the system. After each desired letter, number or space is displayed on the directory,  
remember to press * to enter that character. Spaces count as a character and must be entered into  
memory as a character. After a complete block has been entered, press * to enter the block, then  
start the next block.  
1. Press *80 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will  
display: BLOCK 1.  
2. Enter the characters into block 1. Remember to press * (beep) after each character.  
3. After the last character in block 1 has been entered, press * (beep) to enter the block.  
The screen will display: BLOCK 2.  
4. Repeat steps 2 and 3 to enter characters into block 2. The screen will display: BLOCK 3.  
5. Repeat steps 2 and 3 to enter characters into block 3. The screen will display: BLOCK 4.  
6. Repeat steps 2 and 3 to enter characters into block 4.  
7. After all four blocks are entered, press * to enter them into the system memory.  
8. Press 0# together to end this programming step (beeeeeep).  
40  
 
3.4.5 Programming the Instruction Message – 1817 Systems  
The instruction message is displayed on the bottom screen of the 1817. This message can be a  
maximum of 80 characters (spaces count as a character) and is entered into the system memory in  
four blocks. The example below shows how the sample instruction message was divided into four  
blocks and centered on the screen. Use the blank matrix to organize your own message. Only upper  
case letters, numbers and spaces can be programmed from the system keypad.  
Factory Default Instruction Message: Use A-Z to Find Name Or Number - Enter Code On  
Keypad - Busy Press Any Key - Try Again.  
NOTE: The factory default instruction message was programmed from a PC, therefore upper and  
lower case letters, dashes (-) and periods (.) are allowed.  
Message  
USE A Z TO FIND NAME OR NUMBER ENTER CODE ON KEYPAD BUSY PRESS ANY KEY TRY AGAIN  
1
U
O
O
A
2
S
R
N
N
3
4
5
A
U
E
K
6
7
Z
B
P
Y
8
9
T
R
D
T
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
Block 4  
E
O
F
N
U
I
N
D
R
N
C
R
N
A
O
E
M
D
S
E
E
S
N
K
M
Y
E
E
A
E
B
Y
T
S
A
E
Y
P
I
Y
3
R
G
A
1
2
4
5
6
7
8
9
10 11 12 13 14 15 16 17 18 19 20  
Block 1  
Block 2  
Block 3  
Block 4  
After organizing the instruction message in the matrix above, follow the instructions below to enter the  
message into the system. After each desired letter, number or space is displayed on the directory,  
remember to press * to enter that character. Spaces count as a character and must be entered into  
memory as a character. After a complete block has been entered, press * to enter the block, then  
start the next block.  
1. Press *81 and enter the four-digit MASTER CODE _ _ _ _ (beep). The screen will  
display: BLOCK 1.  
2. Enter the characters into block 1. Remember to press * (beep) after each character.  
3. After the last character in block 1 has been entered, press * (beep) to enter the block.  
The screen will display: BLOCK 2.  
4. Repeat steps 2 and 3 to enter characters into block 2. The screen will display: BLOCK 3.  
5. Repeat steps 2 and 3 to enter characters into block 3. The screen will display: BLOCK 4.  
6. Repeat steps 2 and 3 to enter characters into block 4.  
7. After all four blocks are entered, press * to enter them into the system memory.  
8. Press 0# together to end this programming step (beeeeeep).  
41  
 
3.5 Programming Phone Numbers and Names  
Before beginning manual programming of this telephone entry system from the keypad, it is strongly  
recommended that the resident log sheets in the back of this manual be competed in their entirety.  
This will make programming easier and can be used as a reference when entering phone numbers,  
names, entry codes and device numbers.  
This section of the manual will instruct you on how to enter phone numbers and names into the  
system memory from the keypad on the telephone entry system. Prior to entering any information,  
you will set the directory code digits to the desired length. Changing the directory code length after  
programming is complete will delete all programmed phone numbers, area codes, and names and will  
require you to re-enter this information.  
If you are in an area that requires 10 digit dialing, you will need to program the area code(s) required  
as described in 3.5.3, and then program the resident phone numbers as described in 3.5.4. If 10-digit  
dialing is not required, simply enter the 7-digit phone number as described in 3.5.2.  
1815 - 1817 systems only. When you are entering names into the electronic directory, remember to  
press * after each desired letter, number, or space is displayed on the LCD. When the entire name is  
displayed on the directory, press * again to enter the entire name into the directory. If you make a  
mistake, simply press # to clear the display and start over. Names cannot be more than 15  
characters in length - spaces count as a character.  
The example below shows the keypad sequence to enter JONES APT 1 into the directory.  
To Enter: JONES APT 1  
J
O
N
E
S
Press the 5 key one time to display J, then press the * key to enter.  
Press the 6 key three times to display O, then press the * key to enter.  
Press the 6 key twice to display N, then press the * key to enter.  
Press the 3 key three times to display E, then press the * key to enter.  
Press the 7 key four times to display S, then press the * key to enter.  
Press the 1 key one time for a space, then press the * key to enter.  
Press the 2 key one time to display A, then press the * key to enter.  
Press the 7 key once to display P, then press the * key to enter.  
Press the 8 key one time to display T, then press the * key to enter.  
Press the 1 key one time for a space, then press the * key to enter.  
Press the 1 key twice to display 1, then press the * key to enter.  
Press the * key to enter the entire name.  
5*  
666*  
66*  
33*  
7777*  
1*  
A
P
T
2*  
7*  
8*  
1*  
1
11*  
*
42  
 
3.5.1 Programming the Directory Code Length  
This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more  
resident names or telephone numbers are going to be programmed into the system, the directory  
code must be at least two-digits. If 101 or more resident names or telephone numbers are going to  
be programmed, the directory code must be at least three-digits. If 1001 or more resident names or  
telephone numbers are going to be programmed, the directory code must be set to four-digits.  
Factory setting is three (3) digits.  
CAUTION: This programming sequence will delete all phone numbers and directory codes  
that have been previously programmed into the system.  
1. Press *20 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display shows  
9999*.  
2. This step is designed to be a check for what you are about to do. Basically, the system is  
asking you: "Are you sure you want to do this?" If you want to proceed, enter 9999*  
(beep) then proceed to step 3. To cancel the command, press 0# together (beeeeeep).  
3. Enter the directory code digit length (1-2-3-4) _ then press * (beep). This programming  
sequence will automatically end itself. This will be indicated by a long tone (beeeeeep).  
3.5.2 Programming 7-digit Phone Numbers  
In this programming sequence, the directory codes and 7-digit phone numbers will be programmed  
into the system. Be sure you have programmed the directory code length that you desire as  
described in 3.5.1. Changing the directory code length after programming the telephone  
numbers will erase all the numbers and directory codes that have been programmed. To  
program phone numbers that will be referenced to an area code (long distance calls and 10 digit  
calling), follow the instructions under Long Distance Phone Number Programming on the next page.  
If you use directory codes 0, 00, 000, 0000 and/or 1, 01, 001, 0001 remember that the talk time for  
these directory codes are factory set to the maximum and cannot be changed. Use these directory  
codes to program management or emergency phone numbers, which generally require longer  
conversation periods.  
NOTE: If this telephone entry system is being used in an area that requires 10 digit dialing,  
proceed to 3.5.3 and 3.5.4 to program the area code and phone number.  
1. Press *01 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display will show  
DIRECTORY CODE.  
2. Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in 3.5.1)  
then press * (beep), The display will show PHONE#.  
3. Enter the seven-digit phone number _ _ _ _ _ _ _ then press * (beep). If the number that  
you are entering in this step is less than seven-digits, enter # in the empty spaces. For  
example, if the system is connected to a PBX that requires four-digit extension numbers  
and you want to enter extension 2217, you would enter this number as 2217#### then  
press * (beep).  
4. Repeat steps 2 and 3 to enter additional directory codes and phone numbers.  
5. Press 0# TOGETHER to end this programming step (beeeeeep).  
43  
 
3.5.3 Programming Area Codes  
Up to 10 different area codes can be programmed for any 10-digit or long distance calling  
requirements and will be referenced 0 through 9 (for a total of 10). The area codes will be entered as  
a four-digit number (1 + the three digit area code). If area codes are being programmed to facilitate  
10-digit calling requirements, precede the three-digit area code with #.  
1.  
2.  
3.  
Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the area code reference number (0 through 9) _ then press * (beep).  
Enter the area code _ _ _ _ then press * (beep). NOTE-1: for long distance calling  
requirements, enter 1 and the three-digit area code. NOTE-2: for 10-digit calling  
requirements, enter # and the three-digit area code.  
4.  
5.  
Repeat steps 2 and 3 to enter additional area codes. Remember to use a different  
area code reference number when entering more area codes.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.5.4 Programming Phone Numbers with Area Code Reference  
In this section, phone numbers that are referenced to an area code (long distance and 10-digit dialing  
calls) will be programmed. Be sure that the area code(s) have been programmed as described in the  
preceding section.  
NOTE: If long distance or 10-digit dialing is not required, program the seven digit telephone  
numbers as described in 3.5.2.  
1.  
2.  
Press *41 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display will  
show CO.  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep). The display will show PHONE#.  
3.  
4.  
Enter the area code reference number _ then press * (beep).  
Enter the seven-digit phone number _ _ _ _ _ _ _ then press * (beep). If the number  
that you are entering in this step is less than seven-digits, enter # in the empty  
spaces. See 3.5.2, step 3.  
5.  
6.  
Repeat steps 2, 3, and 4 to enter additional long distance phone numbers.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
44  
 
3.5.5 Programming Names (1815, 1817 Systems Only)  
In this section, names will be programmed into the system. Names are referenced to a phone  
number by entering the directory code that the persons phone number has been programmed to.  
1.  
2.  
Press *66 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep).  
3.  
4.  
5.  
Begin entering the residents name one character at a time as described on page 30.  
When the desired character (letter, number or space) is displayed, press * to enter  
that character.  
Repeat step 3 to enter additional characters until the desired name is displayed in the  
directory. NOTE 1: 15 characters maximum. NOTE 2: If you make a mistake in steps  
4 or 5, press # to clear the display and start over.  
After the last character has been entered, press * (beep) to enter the complete name.  
The display will be blank.  
6.  
7.  
Repeat steps 2, 3, 4, and 5 to enter additional names.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.5.6 Deleting Individual Phone Numbers  
This programming sequence is used to delete a single phone number under a known directory code.  
Proceed to 3.5.7 to delete the resident name.  
1.  
2.  
Press *01 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep).  
3.  
4.  
5.  
Press # # # # # # # then press * (beep).  
Repeat steps 2 and 3 to delete additional phone numbers.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.5.7 Delete Names (1815, 1817 Systems Only)  
This programming sequence is used to delete a resident name from the directory. These steps will  
not erase the resident telephone number from the system. Go to section 3.5.6 to delete the resident  
telephone number.  
1.  
2.  
3.  
4.  
Press *65 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Use the A and Z buttons to locate the name that is to be erased, then press * (beep).  
Repeat step 2 to erase additional names.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
45  
 
3.5.8 Delete Area Codes  
This program sequence deletes area code numbers that have been programmed into the system.  
1.  
2.  
3.  
4.  
5.  
Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the area code reference number (0 through 9) _ then press * (beep).  
Enter # # # # then press * (beep).  
Repeat steps 2 and 3 to delete additional area codes.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.5.9 Display Phone Numbers (1815, 1817 Systems Only)  
Use this programming sequence to display phone numbers programmed under known directory  
codes, i.e. if you wanted to see what phone number was programmed under directory code 271. This  
programming sequence will not allow you to delete phone numbers.  
1.  
2.  
Press *06 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep).  
3.  
The phone number programmed under the directory code entered in step 3 will be  
displayed on the LCD. If C C C C C C C is displayed, this indicates that no phone  
number has been programmed under the entered directory code. If the first digit is  
flashing, this is the area code reference code and indicates that the number  
displayed is a long distance or 10-digit number.  
4.  
5.  
To display additional phone numbers press * and repeat step 2.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
46  
 
3.6 PROGRAMMING DEVICE CODES  
The PC programmable telephone entry system must be equipped with a MemPLUS chip to program  
device codes into its memory. Device codes must be five (5) digits in length and are typically card  
and transmitter codes. Each device code that you enter is assigned to the directory code that you  
select. Up to 25 device numbers can be entered under a single directory code, up to a maximum of  
8,000 for the system. You cannot duplicate device codes.  
3.6.1 Programming Device Codes  
This program sequence enters device (card, transmitter, digital) codes into the system memory.  
1.  
2.  
Press *70 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code that the device code is to be assigned to (1, 2, 3 or 4 digits  
depending on what was programmed in 3.5.1) then press * (beep).  
3.  
4.  
5.  
Enter the five-digit device code _ _ _ _ _ then press * (beep).  
Repeat steps 2 and 3 to enter additional device codes.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.6.2 Deleting Device Codes  
This program sequence deletes individual device codes.  
1.  
2.  
Press *71 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep).  
3.  
4.  
5.  
Enter the five-digit device code _ _ _ _ _ then press * (beep).  
Repeat steps 2 and 3 to delete additional device codes.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
47  
 
3.7 FOUR-DIGIT ENTRYT CODES  
Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access.  
Do not confuse four-digit entry codes with a five-digit device code entered from a weigand keypad.  
3.7.1 Programming Four-digit Entry Codes  
1.  
2.  
Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep).  
3.  
4.  
5.  
Enter the four-digit entry code _ _ _ _ then press* (beep).  
Repeat steps 2 and 3 to enter additional entry codes.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.7.2 Delete Four-digit Entry Codes  
1.  
2.  
Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in  
3.5.1) then press * (beep).  
3.  
4.  
5.  
Press # # # # *(beep).  
Repeat steps 2 and 3 to delete more entry codes.  
Press 0# TOGETHER to end this programming step (beeeeeep).  
3.7.3 Entry Code Ranges  
Four-digit entry codes can be made to activate relay 0, relay 1, or relay 2 or any combination of relays  
by programming HI and LOW ranges for each relay. Ranges may overlap, which will cause more  
than one relay to activate if this is desired. For example, if the low boundary for relay 0 and relay 1 is  
2000, and the hi boundary is 3000 for relay 0 and 4000 for relay 1, then entry codes between 2000  
and 3000 will activate both relays, and entry codes between 3001 and 4000 will only activate relay 1.  
1.  
2.  
3.  
4.  
5.  
6.  
Press *12 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
Press 0* to set relay 0, or 1* to set relay 1, or 2* to set relay 2 boundaries.  
Enter the four-digit low boundary _ _ _ _ then press * (beep).  
Enter the four-digit high boundary _ _ _ _ then press * (beep).  
Repeat steps 2, 3, and 4 to set the other relay boundaries (or proceed to step 7).  
Press 0# TOGETHER to end this programming step (beeeeeep).  
48  
 
SECTION 4 – ADJUSTMENTS  
4.1  
4.2  
Speaker Volume  
1. Open the front of the telephone entry system and locate the speaker volume adjustment.  
2. Place a phone call from the telephone entry system to a resident. While they are talking,  
adjust the speaker volume potentiometer for adequate sound. To increase the volume  
rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer  
counter clockwise.  
Feedback  
1. Open the front of the telephone entry system and locate the feedback adjustment.  
2. Place a phone call from the telephone entry system to a resident. After they answer, ask  
the resident to remain silent.  
3. While rubbing your finger across the microphone hole, rotate the feedback potentiometer  
clockwise, and then counter clockwise. When the noise from the speaker is minimum,  
this is the correct adjustment for the feedback potentiometer.  
4.3  
Click Sensitivity  
1. Open the front of the telephone entry system and locate the click sensitivity adjustment.  
2. Place a phone call from the telephone entry system to a resident with a rotary dial type  
phone. After they answer, ask the resident to dial 9 while you adjust the click sensitivity  
potentiometer (the resident may have to dial 9 several times for you to obtain the correct  
adjustment). When the door or gate opens, this is the correct adjustment for the click  
sensitivity.  
3. NOTE: Adjusting the click sensitivity too high (potentiometer fully clockwise) could cause  
the system to respond to loud noises while it is in use. If this happens, rotate the click  
sensitivity potentiometer counter clockwise 1/8 turn and re-test the system. You may  
have to perform this step several times to find the correct adjustment.  
4.4  
4.5  
Display Contrast (1815 Only)  
1. Open the front of the telephone entry system and locate the contrast adjustment.  
2. Turn the contrast potentiometer clockwise and then counter clockwise until the display is  
satisfactory.  
Display Contrast (1817 Only)  
1. There are two contrast potentiometers on the 1817 LCD control board labeled  
CONTRAST. The left one will adjust the contrast on the lower screen and the right one  
will adjust the contrast on the upper screen. These adjustments are normally set at the  
factory. Let the system run for 10 minutes before making any display contrast  
adjustments.  
49  
 
4.6  
4.7  
Back-light Cutoff (1817 Only)  
1. The back-light cutoff potentiometer is located on the LCD control board in the 1817  
system only. This adjustment is not available in the 1815 system. This potentiometer  
adjusts the intensity of the back lighted LCD panels and is normally factory set. To  
increase the back-light, turn the potentiometer clockwise. To decrease the back-light,  
turn the potentiometer counter clockwise.  
Master Code Switch  
1. The master code switch is left in the off position for normal operation. Turn the master  
code switch on when setting the system master code. See programming instructions to  
set the system master code. If the master code switch is turned on and a new master  
code is not entered, the system will sound a long tone after approximately 30 seconds.  
This tone will continue every 30 seconds until a new master code is entered, or until the  
switch is turned off.  
4.8  
4.9  
Ring Pin  
1. The ring pin is labeled RING on the control board. This shorting pin must be installed to  
allow the system to answer any calls placed to it. If remote programming or remote relay  
operation is to be used, the shorting pin must be installed. Removing the shorting pin will  
cause the system to never answer any call placed to it.  
Relay 2 Contact Pin  
1. This shorting pin sets the contacts on relay number two to be set to either Normally Open  
(NO) or Normally Closed (NC). The pin is set to NO from the factory.  
4.10 Auto – 1816 Pin  
1. This shorting pin sets the system to operate as a stand-alone unit (AUTO), or to interface  
with the 1816 Telephone Intercom System. The pin is set to AUTO from the factory.  
4.11 HF – HS Pin  
1. This shorting pin is located in the lower left hand corner of the circuit board. For Hands  
Free (HF) operation, the shorting pin is placed on the HF pins. For a system with a Hand  
Set (HS), the shorting pin is placed on the HS pins. The pin is set to HF from the  
factory.  
4.12 Security Level Pin  
1. When the SEC LEVEL pin is in place, the circuit board has full feature capability. This  
includes relay hold times, security levels, and elevator control functions. When the SEC  
LEVEL pin is removed, the circuit board will act the same as a REV C board.  
50  
 
1815 Adjustment Locations  
SEC LEVEL  
CONTRAST  
VOLUME  
AUTO  
1816  
FEEDBACK  
CLICK SENS  
MASTER  
CODE  
RLY 2  
51  
 
1817 Adjustment Locations  
SEC LEVEL  
BACK LIGHT  
CONTRAST  
LOWER  
CONTRAST  
UPPER  
VOLUME  
AUTO  
1816  
FEEDBACK  
CLICK SENS  
MASTER  
CODE  
RLY 2  
52  
 
SECTION 5 – OPERATING INSTRUCTIONS  
5.1  
Guest Instructions  
Instructions on the telephone entry systems guide guest on the usage of the system and how to  
locate and call the resident that they wish to visit. The 1815 and 1817 systems utilize A and Z scroll  
buttons that a guest will use to locate the resident that they are wishing to visit. Pushing the A button  
will cause the resident directory to scroll up while pushing the Z button causes the resident directory  
to scroll down. Holding these buttons down will cause the system to scroll or page through the  
resident directory rapidly. Resident names are listed in the directory alphabetically.  
Although the systems are similar in the way that they operate, they differ in the way that the resident  
information is presented to the guest. The 1815 electronic directory displays resident names (or  
apartment numbers) and their respective directory code on a single line while the 1817 system  
displays a page of eight resident names at a time. The 1803PC system relies on a separate directory  
to provide guest with resident directory information.  
1. If the guest knows the residents directory code, they can simply enter it on the system  
keypad to place a call.  
2. If the guest does not know the residents directory code, they must check the directory  
and find the code assigned to the person they wish to visit.  
1803PC Systems - Guest must check the separate directory listing to locate the person  
they wish to visit to find their assigned directory code.  
1815 Systems - Guest can use the A and Z buttons to locate the name in the directory.  
Once the residents name is displayed, the guest presses the CALL button and the system  
will connect to the resident’s telephone.  
1817 Systems - Guest can use the A and Z buttons to locate the name in the directory.  
Once the residents name is displayed, the guest simply enters the directory code next to  
the residents name on the system keypad and the 1817 will connect to the resident’s  
telephone.  
If the residents line is busy, the system will emit a busy signal. If this happens, the guest can press  
the # key or the CALL button to hang up and then try again. Residents can avoid missing calls (and  
guest) from the telephone entry system by ordering call waiting from the local telephone company.  
DTMF Tones – The telephone entry system can output DTMF tones from the keypad AFTER a call  
has been answered. (This capability is only available on certain circuit boards. See page 8).  
If the # key is pressed by itself – the system will hang-up.  
Example: # = hang-up.  
If any key is pressed prior to the # key, then all keys pressed will emit DTMF tones.  
Example: 1 2 3 4 # = DTMF tomes for all buttons including the # key.  
If there is more than a 2-second delay between numbers and the # key, then the # key will  
hang-up the system.  
Example: 1 2 3 4 - - - - - - # = hang-up.  
53  
 
5.2 RESIDENT INSTRUCTIONS  
Resident control of the door or gate that the telephone entry system controls is limited to opening the  
door or gate in response to a call from a guest, or they may open the door or gate by using their  
assigned four-digit entry code. A resident instruction sheet is included in the back of this  
manual and may be copied and passed out to your residents.  
5.2.1 Responding to a Guest Call  
When communication is established, the resident has the option of opening the door(s) or gate(s) by  
pressing the programmed tone open number(s) on their touch tone telephone, or they can deny  
access to their guest by pressing # on their telephone. If access is granted, the resident will hear a  
confirmation tone in their handset indicating that the door or gate has opened, then the system will  
automatically hang up.  
Residents should be instructed by management to always press the # key on their telephone if  
they wish to deny a guest access. If a resident hangs up to deny access instead of pressing #, the  
telephone entry system will remain on line until its programmed talk time expires or until it detects dial  
tone.  
Some newer type telephones emit a short tone rather than a continuous tone when their keys are  
pressed. This may cause the telephone entry system to not respond to the tone open number. If this  
happens, simply press the tone open number twice in rapid succession to open the door or gate.  
If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny  
access to their guest, residents with rotary phones must simply hang up.  
5.2.2 Using an Entry Code  
Four-digit entry codes provide a means for a resident to gain access by entering their assigned code  
on the telephone entry system keypad. The four-digit entry code will operate relay 0, 1 or 2  
depending on the boundaries that have been programmed into the system (3.7.3).  
1. To use entry codes, first press # and then enter the four-digit entry code _ _ _ _ .  
2. The system will emit a tone (beep) and the display will show OPEN when a valid code is  
entered on the keypad.  
If management decides to utilize resident entry codes, residents should be instructed to keep their  
unique code secret. Telling other persons their code or allowing other persons to use their code  
compromises security and defeats the purpose of the system.  
54  
 
5.3 SYSTEM ADMINISTRATOR  
The administrator can perform the following operations from a remote location using a touch tone  
telephone. You must know the phone number of the system and the system master code.  
5.3.1 Opening from a Remote Location  
1. Call the telephone number that the entry system is installed on. The system will answer  
with a short tone (beep).  
2. Press *16 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
3. Press the desired tone open number _ (beep). NOTE: Refer to 3.3.3 to determine which  
tone open features have been programmed, i.e. momentary open, hold open, release,  
hold open one hour and then release.  
4. Hang up.  
5.3.2 Tracker Board Override Hold Open Command  
The Tracker board override command is used when tracker expansion boards are connected to the  
system. This command will cause ALL tracker boards connected to the telephone entry  
system to open or unlock the gate or door that they are controlling, and will remain in this  
state until commanded to return to normal operation. This feature is useful when management  
wants to open all gates or unlock all doors - perhaps during an emergency situation as an example.  
NOTE: Hold open tone numbers must be programmed for the override command to be  
functional. See Section 3.3.3.  
1. Call the telephone number that the entry system is installed on. The system will answer  
with a short tone (beep).  
2. Press *16 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
3. Press the hold open tone number that was programmed in section 3.3.3 _ (beep).  
4. Hang up.  
5. To release the override hold command and return the system to normal operation, repeat  
steps 1 through 4. In step 3, enter the DEACTIVATE tone number in place of the HOLD  
tone number.  
55  
 
5.3.3 Relay Check  
The telephone entry system can be called and a check can be made to determine if any of the relays  
in the system are in a "hold open" mode. This check can be useful if yourr gate (or door) is held open  
and you suspect that the telephone entry system relay may be the cause.  
1. Call the telephone number that the entry system is installed on. The system will answer  
with a short tone (beep).  
2. Press *16 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
3. The system will emit a series of short tones if the relay is in a continuous activation mode.  
Relay 1 activated:  
Relay 2 activated:  
Relay 0 activated:  
beep - pause - beep - pause . . .  
beep beep - pause - beep beep - pause . . .  
beep beep beep - pause - beep beep beep - pause . . .  
4. Press the programmed tone number _ to deactivate the relay (beep). The system will  
automatically hang up.  
5.3.4 Time and Date Check  
This operating functions lets you check the current date, time and day of the week that the system is  
currently programmed to. If the calendar chip in the system is not programmed, the system will emit  
a long beeeeeep when this function is entered on the key pad. NOTE: The calendar chip can only  
be set by the PC when communication is established either by modem or the RS-232 terminals.  
1. Press *30 and enter the four-digit MASTER CODE _ _ _ _ (beep).  
The display will show:  
The date - Month / Day / Year  
The time - Hours / Minutes / AM or PM (AM=0, PM=1)  
The day of the week (1=Sunday, 7=Saturday).  
This information will be displayed for approximately four-seconds, then the display  
will return to normal.  
56  
 
5.4 MISCELLANEOUS OPERATING INSTRUCTIONS  
5.4.1 Talk Time  
The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15  
seconds and cannot be changed. These directory codes should be reserved for use with  
management or emergency phone numbers that typically require longer talk times. For example, if  
directory code 000 was programmed to call a management phone number, the system will allow the  
full 4 minutes and 15 seconds of talk time before automatically ending the call.  
5.4.2 Line Sharing  
More than one telephone entry system can share the same phone line provided that the units have  
been programmed for multiple systems on the same line (see 3.2.2). When the unit is programmed  
for multiple systems sharing the same line, it checks the phone line for 48 volts (not busy) before  
attempting to place a call. If the phone line is in use, the system will emit a busy signal. If two or  
more systems are sharing the same phone line, it is important that each system be programmed with  
its own unique master code. When more than one system is on the same phone line, and a call is  
placed from one of the systems to a resident, only the system that placed the call will respond to any  
tone open numbers. Do not be concerned that all the units will activate their relay when the resident  
presses the tone open number.  
5.4.3 Connection to a PBX  
If the telephone entry system is going to be connected to a PBX system, you may need to program  
extension numbers in place of a seven-digit telephone number. To do this, enter the extension  
number and fill the remaining spaces with the # key in the phone number programming step. For  
example, if the PBX system uses four-digit extensions and you want to program extension 2217 as a  
phone number, in step 3, section 3.5.2 press:  
3.  
2 2 1 7 # # # * (beep).  
If the PBX system requires you to dial 9 to obtain an outside line, and you want to program some  
outside line phone numbers in the system, program the number 9 as one of the alternate area codes.  
In step 3, section 3.5.3 press:  
3.  
9 # # # * (beep).  
Then program the outside phone number as a long distance number (3.5.4) using the area code  
reference number used to program 9.  
5.4.4 Areas with 10-digit Dialing  
If the telephone entry system is installed in an area where the telephone company has instituted 10  
digit dialing, simply program the required number of alternate area codes into the system without  
preceding the area code with the number 1. If 310 was one of the area codes required, in step 3,  
section 3.5.3 press:  
3.  
3 1 0 # * (beep).  
Then program the outside phone number as a long distance number (3.5.4) using the area code  
reference number used to program 310. Program additional area codes and phone numbers as  
described in sections 3.5.3 and 3.5.4.  
57  
 
58  
 
SECTION 6 – MAINTENANCE  
The DoorKing telephone entry system is essentially a maintenance free device. When the unit is  
properly installed, it should provide years of trouble free service. Maintenance is limited to updating  
the directory and phone number and/or entry codes when residents move in or out.  
The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from  
sticking to the surface and possibly causing pitting. When cleaning the faceplate of the system, never  
use an abrasive cleaner or cloth. Stainless steel cleaner works very well with a soft cloth for systems  
with a stainless steel faceplate. A clean damp soft cloth should be used to clean gold plated  
faceplates.  
6.1 TROUBLE SHOOTING  
If problems should develop with your telephone entry system, refer to the trouble-shooting guide on  
the following pages to try and correct any problems. Our experience has shown that a majority of  
reported problems are actually programming related and can be corrected on site. If problems persist  
and they cannot be corrected, contact your authorized DoorKing dealer for assistance. Before  
performing any trouble-shooting, check the following:  
1.  
2.  
Have a good VOM meter handy to check voltages and continuity.  
Have a telephone test set (DoorKing p/n 1800-050 or equivalent) to check the  
telephone line. Noise on the phone line will cause problems with the entry system.  
3.  
4.  
5.  
Be sure that the entry system case is properly grounded.  
Be sure that the telephone wires are twisted.  
A hum on the system indicates that the phone line or 16 VAC power lines may be  
grounded. Check to be sure that the phone lines or power lines are not shorted to  
ground.  
6.  
Check the 16 VAC system power. Be sure that the transformer is properly rated (20  
VA for 1803PC and 1815 systems; 40 VA for 1817 systems). Keep the wire run from  
the transformer to the entry system as short as possible. Use 16 or 18 AWG, 600  
volt insulated wire only. The importance of proper power wiring cannot be over  
stressed!  
7.  
Isolate the telephone entry system. Disconnect any external devices, such as  
Tracker expansion boards, elevator control boards, RS232 connection, card readers,  
RF receivers, keypads, etc. which may affect the operation of the system.  
59  
 
SYMPTON  
POSSIBLE SOLUTION(S)  
Cannot get into  
programming mode.  
Wrong master code entered. Start over.  
Waiting too long between pushing buttons. Enter information quicker.  
Keypad is not plugged into board correctly. Cable points down.  
Memory chips are installed upside down.  
System emits a long  
tone and cancels  
programming.  
Waiting too long between pushing buttons.  
Forgetting to press # first when programming.  
Keypad is dead.  
No power. Check for 16 VAC input power.  
Check that the keypad is properly connected to the circuit board. The cable on  
the plug points down when connected to the circuit board.  
Buzz or noise on the  
phone line.  
Disconnect the phone line from the system and check it with a handset. If line  
is noisy, problem is with the phone line and not the entry system.  
Check for any shorts to ground behind the circuit board.  
Check for pinched wires near the door hinge.  
Check for 16-volt power shorted to ground.  
Check for phone line shorted to ground.  
Check that phone wires are twisted.  
Check that the proper type of phone wire was used for an outdoor and / or  
underground application.  
Check that all wires, speaker, keypad, etc. are isolated from ground.  
Check that the cabinet is properly grounded. Be sure that case ground  
(terminal 3) is not used as a low voltage common.  
Check for excessive voltage drop on 16 VAC power.  
Feedback improperly adjusted (4.2).  
Volume is set too high (4.1).  
Ringing or howling  
from the speaker.  
After dial out, dial tone  
is heard on the  
speaker.  
Phone line is a rotary-dial line. Have the phone company change it to a touch-  
tone line.  
Door strike locks on.  
Excessive voltage-drop on 16 VAC line.  
Using a transformer with too low VA rating.  
Relay strike time programmed too long (3.3.1).  
Door strike or gate  
operator holds open.  
System was given a hold open command. Call the system and press the tone  
deactivate number (5.3.1).  
Entry system will not  
answer when called.  
Ring pin is not installed (4.8).  
Bad phone line or insufficient ring voltage.  
Adjust click sensitivity (4.3).  
Rotary dial 9 will not  
activate relay.  
Touch-tone 9 will not  
activate relay.  
Re-program tone-open number to 9 (3.3.3).  
If resident phone emits a short pulse rather than a long tone, press 9 twice in  
rapid succession 99.  
Try another phone that is known to work.  
Lower speaker volume (4.1) and re-adjust feedback (4.2).  
Re-program relay strike time for a longer period (3.3.1).  
Check wiring to gate operator.  
Relay activates but  
gate operator will not  
open.  
Check gate operator.  
Postal switch will not  
activate relay.  
Be sure that the wire-tie has been clipped off the postal switch.  
Be sure that the relay has been programmed for postal switch input (3.3.4).  
60  
 
SYMPTON  
POSSIBLE SOLUTION(S)  
Four-digit entry codes  
will not work.  
Forgetting to press # first.  
Re-program the entry code ranges (3.7.3).  
Entry codes will not  
activate relay 0.  
Re-program relay 0 low and high ranges (3.7.3).  
Entry codes will not  
activate relay 1.  
Re-program relay 0 low and high ranges (3.7.3).  
Re-program relay 0 low and high ranges (3.7.3).  
Check that the SEC LEVEL pin is in place (4.12).  
Entry codes will not  
activate relay 2.  
Security levels or  
elevator control will  
not function.  
System emits a beep  
every 30 seconds.  
Master code switch is in the ON position (4.7).  
DTMF tones are  
heard 15 seconds  
after call is answered.  
The system CALL UP feature is turned on. Re-program this feature to turn it  
off (3.2.3).  
LCD Display shows:  
The memory chip size (small chip) and the main memory storage ship (large  
chip) do not match in memory size. By pressing 1, the main memory storage  
chip will be matched to the memory size chip. All data in the main memory  
will be erased when this function is performed.  
Reset Mem?  
1 = Y 2 = N  
Press 2 to cancel out of this function.  
LCD display shows:  
The small chip in the PC board socket is for an 1818 system and cannot be  
used in the telephone entry system.  
Need 1815(17) SM  
MEMCHIP  
LCD is unreadable.  
Adjust contrast (4.4, 4.5 and 4.6).  
6.1.1 RS-232 Test  
This test procedure will check the RS-232 hardware to determine a pass or fail mode. You will need  
two short pieces of wire to perform this test.  
1. Open the cabinet of the telephone entry system and locate the RS-232 terminals in the  
upper left hand corner of the control board.  
2. Short terminal 1 to terminal 2 using the first piece of wire.  
3. Short terminal 3 to terminal 4 using the second piece of wire.  
4. Press *17 and enter the four-digit master code _ _ _ _ (beep).  
5. Press *.  
PASS - The display will indicate: RS232 HARDWARE PASS and a long tone will be heard  
(Beeeeeep).  
FAIL - The display will indicate RS232 HARDWARE FAIL and two short tones and then a  
long tone will be heard (Beep - Beep - Beeeeeep).  
6. Remove the jumper wires from the terminal after performing this test.  
61  
 
6.1.2 Weigand Test (1815, 1817 Systems Only)  
This programming sequence will allow you to view the weigand data on the display as it is received  
by the control board. This will allow you to verify that the weigand device is functioning properly.  
1.  
2.  
3.  
Press *82 and enter the four-digit master code _ _ _ _ (beep).  
Enter 9 9 9 9 * (beep).  
Activate one of the weigand input devices by placing a card on a card reader,  
pressing a transmitter button, or entering a digital code on a weigand keypad.  
4.  
5.  
If the weigand data is shown on the display, this verifies that the weigand device is  
operating properly and sending the information to the entry system. If no data  
appears on the display, the weigand devices are not functioning.  
Press 0# TOGETHER to cancel the weigand test mode.  
6.1.3 Elevator Board(s) Hardware Test  
This programming sequence is designed for trouble shooting the elevator control board(s) that may  
be connected to the telephone entry system. This sequence will take approximately four (4) minutes  
to complete and will check the operation of the CALL relay, and then all the odd numbered relays,  
then all the even numbered relays on the elevator control board(s). This test confirms communication  
between the telephone entry system circuit board and the elevator control board(s).  
1.  
2.  
3.  
Press *76 and enter the four-digit master code _ _ _ _ (beep).  
The display will show: WHICH ELEVATOR? (1815 - 1817 systems only).  
Enter the elevator shaft number (1, 2, 3 or 4) _ then press * (beep).  
The display will show: ELEVATOR TEST 1 (1815 - 1817 systems only).  
Once the test starts, the CALL relay (LED ON) will activate, and then ALL odd  
numbered relays will activate, and then ALL even numbered relays will activate on  
the 1st elevator control board. After this sequence, if more than one elevator control  
board is connected, ALL odd numbered relays, and then ALL even numbered relays  
will activate on the 2nd elevator control board. After this sequence, ALL odd  
numbered relays, and then ALL even numbered relays will activate on the 3rd  
elevator control board. After this sequence, ALL odd numbered relays, and then ALL  
even numbered relays will activate on the 4th elevator control board. This sequence  
will repeat itself ten (10) times.  
4.  
Once the test is complete (approximately 4 minutes), this programming sequence will  
automatically end itself.  
62  
 
6.1.4 Elevator Board / Floor Hardware Test  
This testing sequence will allow you to check activation of individual relays on the elevator control  
board(s) and will confirm communication between the telephone entry system circuit board and the  
elevator control board(s).  
1. Press *77 and enter the four-digit master code _ _ _ _ (beep).  
The display will show: WHICH ELEVATOR? (1815 - 1817 systems only).  
2. Enter the elevator shaft number (1, 2, 3 or 4) _ , then press * (beep).  
The display will show: FLOOR? (1815 - 1817 systems only).  
3. Enter the two-digit floor number _ _ , then press * (beep).  
4. The relay LED on the elevator control board that represents the floor number entered will  
turn ON for approximately 1 second.  
5. To check other floor relays, repeat steps 2 and 3.  
6. When complete with the testing, press 0# TOGETHER to end this testing sequence.  
NOTE: This program test sequence will automatically end itself if no keypad inputs are  
detected after approximately 30 seconds.  
Refer to the Elevator Control board installation manual for more information on trouble  
shooting the elevator control boards.  
63  
 
6.2 ACCESSORIES  
Surface Trim Ring  
Flush Kit  
Use to recess a surface mount unit into a wall or column. P/N 1803-150.  
Use to install flush style units into a wall or column. Kit includes rough in  
back box and trim ring. P/N 1814-165 comes with stainless steel trim  
ring. P/N 1814-166 comes with gold plated trim ring.  
Flush Ring  
Use to surface mount a flush style unit. P/N 1814-152.  
Stainless Steel Case  
Replaces the black steel surface mount case with a stainless steel case.  
P/N 1810-102.  
Surge Suppressers  
Mounting Post  
High voltage (115 V) suppresser. P/N 1878-076. Phone line  
suppresser. P/N 1878-077. Low voltage (28 V) suppresser. P/N 1878-  
078.  
Heavy-duty goose-neck mounting post with mounting plate. P/N 1200-  
048. Heavy-duty goose-neck mounting post with concrete base plate for  
pad mounting. P/N 1200-047.  
Telephone Test Set  
Battery  
Includes clips, cord and carrying case. P/N 1800-050.  
12 volt .8 amp hour gel cell provides stand by power during power  
interruptions. P/N 1801-008.  
Tracker Boards  
Tracker expansion boards (P/N 2351-010) allow the 1815 / 1817 system  
to operate up to sixteen individual doors or gates, provides door ajar and  
forced entry alarms, and can activate local and building alarm systems.  
Also allows DoorKing gate operators to report gate operator data and  
activity to the entry system.  
RS-232 Cable  
Elevator Board  
RS-232 cable with DB-9 connector on one end and wires on the other  
end. Use this cable to program the entry system from a PC using RS-  
232 communications instead of the modem. P/N 1818-040.  
Elevator control boards (P/N 2348-010) provide control of up to four  
elevators, with each elevator having a maximum of 64 floors.  
64  
 
6.3 LOG TABLES  
Complete the information in the tables on the following pages to maintain a record of the information  
that has been programmed into the telephone entry system if the system IS NOT being programmed  
from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since  
the PC will maintain a complete record of the information that has been programmed.  
Make copies of the resident log sheet so that you have enough to complete a listing of all residents  
and data. Enter the information as shown in the example below. AAC stands for Alternate Area  
Code. Enter the alternate area code number if alternate area codes have been programmed and  
assigned to this resident (3.5.3). DIR is the resident’s unique directory code and can be 1 to 4 digits  
(3.5.1). Enter the resident’s four-digit entry code (3.7.1) in the ENT field if they are used. Enter the  
resident’s unique device code (3.6.1) in the DEVICE field if access control devices (Transmitters,  
cards, etc.) are used. Enter the SEC LEVEL (Security Level), FL (Floor), and ER (Elevator  
Reference) numbers as required.  
NAME  
AAC  
3
PHONE #  
765-0000  
DIR  
173  
ENT  
DEVICE  
04231  
SEC LEVEL  
02  
FL  
14  
ER  
2
Smith, John  
3812  
MASTER CODE (3.2.1)  
RELAY STRIKE TIME (3.3.1)  
RELAY 0 RELAY 1 RELAY 2  
TONE OPEN NUMBERS (3.3.3)  
MOMENTARY ACTIVATION  
CONTINUOUS ACTIVATION  
RELEASE  
RELAY 0  
RELAY 1  
RELAY 2  
ACTIVATE 1 HOUR  
POSTAL SWITCH ACTIVATES (3.3.4)  
RELAY 0 RELAY 1 RELAY 2  
ROTARY 9 ACTIVATES (3.3.6)  
ENTRY CODE RANGES (3.7.3)  
LOW BOUNDRY  
RELAY 0  
RELAY 1  
RELAY 2  
HIGH BOUNDRY  
AREA CODES (3.5.3)  
1
2
3
4
5
6
7
8
9
0
65  
 
NAME  
AAC  
PHONE  
NUMBER  
DIR  
CODE  
ENT  
CODE  
DEVICE  
CODE  
SEC  
LEVEL  
FL ER  
Make additional copies of this table as needed.  
66  
 
Resident Instruction Sheet  
Your building / community has been equipped with a DoorKing Telephone Entry System that will provide  
communication for your guest from the lobby door / gated entrance to your home by use of the local telephone  
network. If you have any questions regarding the use or operation of this system, please see your system  
administrator (building manager / HOA representative) or call  
Guest Communication  
Your name (or apartment number) and telephone number have been programmed into the telephone entry system  
under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long depending on the needs of  
the application. When a guest comes to visit you, they will look your name up in the electronic directory by using the  
A and Z buttons on the faceplate of the system. Once your guest has located your name, your DIRECTORY CODE  
will be displayed to the right of your name. Your guest will enter this code on the system keypad that will cause the  
system to place a call to your home (If your guest already knows your directory code, they can simply enter the code  
on the keypad without having to look up your name). Some systems are equipped with a CALL button. When your  
name is displayed in the directory, the guest can press the CALL button to establish communication with your home.  
Granting or Denying Access  
Once you have answered the phone call and you have identified your guest, you have the choice to either grant access  
or deny access to your guest.  
To grant access to your guest, press  
on your touch-tone telephone. The telephone entry system will respond  
with a confirmation tone indicating that the door or gate is opening and will automatically disconnect itself. Some  
newer telephones emit a very short duration tone when the number is pressed. If your telephone does this, you may  
have to press the open number twice in rapid succession to open the door or gate.  
To deny access to your guest, press the # key.  
Rotary Phone Only. If you have a rotary dial phone, dial 9 to grant access. To deny access, hang up.  
Call Waiting  
If you are on the telephone when a guest tries to contact you from the telephone entry system, they will hear a busy  
signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can  
order call waiting from your local telephone company.  
Privacy  
If you do not want your name and/or apartment number listed in the electronic directory, inform the system  
administrator of this. Your telephone number can be stored in the system without your name being displayed on the  
directory. If you choose this option, you will need to inform your guest of your directory code, otherwise they will  
have no method of contacting you from the entry of your building / community through the telephone entry system.  
Access Code  
Your system may be equipped with an access code that will allow you to open the door / gate by entering this code on  
the system keypad. Your system administrator will advise you of your access code if this option is available. To use  
the access code, first press the # key, and then enter the four digit code.  
System Administrator - Fill in the blanks above and copy this instruction sheet for your residents.  
67  
 

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