Bose Headphones 345442 0010 User Manual

QUIETCOMFORT® 15  
ACOUSTIC NOISE CANCELLING® HEADPHONES  
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Limited Warranty  
Safety Information  
Your QuietComfort® 15 headphones are covered by a limited warranty.  
Details of the limited warranty are provided on the product registration  
card that is included in the carton. Please refer to the card for  
instructions on how to register. Failure to register will not affect your  
limited warranty rights.  
Please read this owner’s guide  
Reading this owner’s guide will help you to properly use your new  
Bose® product and enjoy its features. Please save this owner’s guide  
for future reference.  
What you must do to obtain Limited Warranty Service:  
Return product, with proof of purchase from an authorized Bose dealer,  
using the following procedures:  
WARNING:  
Sounds that you rely on as warnings or reminders may have an  
unfamiliar character when you are using the headphones. Be aware  
of how these sounds vary in character, so you can recognize them  
as needed.  
1. Contact the Bose organization in your country/region (visit  
Global.Bose.com for Bose contact information in your country/  
region) for specific return and shipping instructions;  
2. Label and ship the product, freight prepaid, to the address  
Long-term exposure to loud music may cause hearing damage.  
It is best to avoid extreme volume when using these headphones,  
especially for extended periods.  
provided by the Bose organization in your country; and  
3. Place any necessary return authorization number prominently  
on the outside of the carton. Cartons not bearing a return  
authorization number, where required, will be refused.  
Keep batteries out of reach of children.  
©2011 Bose Corporation. No part of this work may be reproduced,  
modified, distributed, or otherwise used without prior written  
permission  
CAUTION:  
Do not use these headphones when operating a motor vehicle,  
or where the inability to hear outside sounds may present a danger  
to you or others.  
Apple, iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod  
touch and MacBook are trademarks of Apple, Inc., registered in the  
U.S. and other countries.  
Do not drop, sit on, or allow the headphones to be immersed in  
water.  
Batteries  
Please dispose of used batteries properly, following any  
local regulations. Do not incinerate.  
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that  
an electronic accessory has been designed to connect specifically to  
iPod, iPhone, or iPad, respectively, and has been certified by the  
developer to meet Apple performance standards. Apple is not  
responsible for the operation of this device or its compliance with  
safety and regulatory standards. Please note that the use of this  
accessory with iPod, iPhone, or iPad may affect wireless performance.  
This product conforms to the EMC Directive 89/336/EEC  
and to the Low Voltage Directive 73/23/EEC. The  
complete Declaration of Conformity can be found on  
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Thank you for purchasing the QuietComfort® 15 Acoustic Noise Cancelling® headphones from Bose®.  
Three decades of research have resulted in the most advanced Bose consumer noise reduction technology ever  
to be developed. The QuietComfort 15 headphones deliver a combination of noise reduction, acclaimed audio  
performance and comfortable fit that remains unmatched in the industry. An additional audio cable with remote and  
microphone for Apple products allows convenient control of music, voice applications and calls. Enjoy the  
QuietComfort 15 headphones when you fly, work, or just relax.  
QuietComfort® 15 headphones  
Carrying case  
Battery (AAA)  
Airline adapter  
Audio cable with remote &  
Audio cable  
microphone  
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English  
Before you put on the headphones  
For noise reduction only  
1. Tilt the top of the right earcup inward to gain access  
to the battery compartment.  
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L
2. Open the battery compartment and insert the  
battery as shown.  
3. Close the compartment.  
Put on the headphones. On the right earcup, slide the  
power switch forward to the On position.The battery  
light indicator will illuminate.  
AAA alkaline battery  
(IEC LR03)  
You do not need to connect the headphones cord for  
noise reduction only operation.  
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For information on using your headphones on an  
airplane, see “Connecting to in-flight entertainment  
systems” on page 5.  
For noise reduction and audio  
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You can use the headphones with a variety of audio  
sources: airline audio, a CD, DVD or MP3 player,  
a personal or laptop computer, or home stereo. When  
using with Apple products, use the audio cable with  
remote and microphone. When using other audio  
sources, use the standard audio cable.  
Note: The LO setting of the LEVEL switch lowers the volume  
levels of strong audio output signals which are common on  
airline systems. If you find that the volume level is too low,  
set the LEVEL switch to HI. The switch has no effect on noise  
reduction performance.  
To enjoy both noise reduction and audio:  
1. Gently push the headphones plug all the way into  
the connector opening on the left earcup, until the  
plug housing is flush with the earcup.  
3. Put on the headphones. On the right earcup, slide  
the power switch forward to the On position. The  
battery light indicator will illuminate.  
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English  
For use with:  
Using the headphones with your Apple  
device  
The remote and mic are supported only by iPod nano  
(4th generation and later), iPod classic (120GB, 160GB  
only), iPod touch (2nd generation and later), iPhone  
3GS, iPhone 4, iPad, iPad 2 and 2009 models or later of  
MacBook and MacBook Pro. The remote is supported  
by iPod shuffle (3rd generation and later). Audio is  
supported by all iPod models.  
The Bose® QuietComfort® 15 headphones come with a  
small in-line remote with an integrated microphone for  
convenient control of select Apple products. Easily  
control volume, track selection and voice applications,  
plus switch between your calls and music.  
Note: Full controls may not be available for some Apple  
products.  
Connecting to your Apple device  
You can connect the headphone to the standard  
3.5 mm headphone jack on your iPhone, iPod, or other  
Apple product.  
Headphone controls  
Volume up  
Answer/End  
Volume down  
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Connecting to in-flight entertainment  
systems  
Audio jack configurations on airplanes vary. Notice the  
jack configurations in the chart below.  
Basic functions  
Increase volume  
Decrease volume  
Press and release the + button.  
Press and release the button.  
Call-related functions  
A single, 3.5 mm jack  
(on most portable sources)  
Answer a call  
When you receive an incoming call, press  
and release the Answer/End button to  
answer.  
Use the single plug.  
No adapter needed.  
End a call  
Press and release the Answer/End button.  
Decline an incoming Press and hold the Answer/End button for  
call about two seconds, then release.  
One 3.5 mm jack and one power jack  
Switch to an incoming While on a call, press and release the  
Use the single plug in the 3.5 mm jack  
(the larger one).  
The smaller jack does not need a  
connection.  
or on-hold call and  
Answer/End button once. Press and  
put the current call on release again to switch back to the first call.  
hold  
Switch to an incoming While on a call, press and hold the Answer/  
or on-hold call and  
end the current call  
End button for about two seconds, then  
release.  
Two 3.5 mm jacks  
Use Voice Control  
Press and hold the Answer/End button.  
See iPhone User Guide for compatibility and  
usage information about this feature.  
Use the dual 3.5 mm output plug  
adapter.  
Media playback functions  
One power jack and two 3.5 mm jacks  
Play or pause a song Press and release the Answer/End button.  
Use the dual 3.5 mm output plug  
adapter for the two 3.5 mm jacks.  
The power jack does not need a  
connection.  
or video  
Skip to the next song Press and release the Answer/End button  
or chapter  
twice quickly.  
Fast-forward  
Press and release the Answer/End button  
twice quickly and hold the second press.  
Go to the previous  
song or chapter  
Press and release the Answer/End button  
three times quickly.  
Rewind  
Press and release the Answer/End button  
three times quickly and hold the third press.  
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English  
To connect to in-flight entertainment systems equipped  
with dual output connectors, use the dual 3.5 mm  
output plug.  
Storing the headphones  
To store the headphones in the case, rotate the  
earcups inward, then place the headphones in  
the case.  
Note: Airline audio may not equal the high quality audio you can  
get from a home stereo or a portable source.  
WARNING: Use only the Bose® airline adapter to connect  
headphone to airplane seat jacks. DO NOT use adapters  
intended for mobile phones to connect to the airline seat jack,  
as this could result in personal injury such as burns or property  
damage due to overheating. Remove and disconnect  
immediately if you experience warming sensation or loss  
of audio.  
CAUTION: Incorrectly rotating the earcups can damage the  
headphones.  
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Battery life and replacement  
Reattaching the earcup cushions  
If a cushion becomes partially or completely detached:  
Although it varies by usage, battery life averages 35  
hours. The battery light indicator starts flashing when  
there are approximately 5 hours of battery life remaining.  
1. Push its mounting rim back into the earcup.  
When a replacement is needed, use a AAA alkaline  
battery (IEC LR03).  
Note: Remaining battery life may vary when using rechargeable  
batteries. NiMH batteries, composed of nickel metal hydride,  
are recommended.  
Cleaning the headphones  
Scheduled cleaning is not required. However, you can  
simply wipe the outside surfaces with a damp cloth,  
as needed. Also, be sure that the earcup ports are clear  
and that no moisture is allowed into the earcups.  
2. Press around the edge of the mounting rim, making  
sure it snaps into place under all eight tabs around  
the earcup.  
Replacement parts and accessories  
You can purchase accessories from your Bose® dealer,  
at global.Bose.com, or by placing an order over the  
phone. See the inside back cover for contact  
information.  
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English  
Troubleshooting  
Other Considerations  
QuietComfort® 15 headphones are designed for  
passenger use on jet aircraft. They are not engineered  
to meet the needs of pilots and crew members or to  
meet civil aviation authority standards for  
communication headsets.  
Problem  
What to do  
No noise reduction • Make sure the headphones power is switched  
on and the battery light indicator is  
illuminated.  
• Replace the battery.  
Low or no volume  
• Make sure the audio source is on and the  
volume is turned up.  
For pilots and and crew members who require  
communication headsets, Bose® offers an aviation  
headset specifically designed to meet or exceed  
civil authority standards. It features a microphone  
with the appropriate power and intelligibility for  
critical communication needs. It is also engineered  
to withstand the environmental conditions that are  
common in unpressurized aircraft.  
• Set LEVEL switch to HI.  
• Check the headphones cord connection at the  
source and the earcup.  
Crackling noise;  
intermittent loss of  
noise reduction  
• Check the headphones cord connection at the  
source and the earcup.  
• Replace the battery.  
Low rumbling  
sound  
• Adjust the fit of the headphones on your ears.  
• Make sure no foreign objects are inside the  
earcups.  
• Make sure port holes are not blocked.  
Volume too high  
Turn the source volume down.  
• Set LEVEL switch to LO.  
Microphone is not  
picking-up sound  
• Make sure that the headset plug is securely  
connected to the headphone jack.  
• Make sure the microphone is not being  
blocked or covered.  
The microphone is located on the back of the  
Answer/End button.  
Phone not respond- • Make sure that the headset plug is securely  
ing to button  
presses  
connected to the headphone jack.  
• For multi-press functions: Vary speed of  
presses.  
Apple product not  
responding to  
remote  
• Full controls may not be available for some  
Apple products.  
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WARNING: Except in case of emergency, Bose recom-  
mends that you NOT use these headphones as aviation  
communication headsets because:  
• No incoming audio will be heard with a discharged  
or improperly installed battery. This could result in  
the potential of missed communications while piloting  
an aircraft.  
Names and Contents of Toxic or Hazardous Substances or Elements  
Toxic or Hazardous Substances and Elements  
Part  
Name  
Lead Mercury Cadmium Hexavalent Polybrominated  
Polybrominated  
(Pb) (Hg)  
(Cd)  
(CR(VI))  
Biphenyl (PBB) diphenylether (PBDE)  
PCBs  
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Metal  
parts  
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Plastic  
parts  
• Extremely loud ambient noise levels common to many  
propeller-driven aircraft may impair your ability to  
receive incoming audio communications, particularly  
during takeoff and climb out.  
• The QuietComfort 15 headphones are not engineered  
for noise conditions, altitude, temperature or other  
environmental conditions common in non-commercial  
aircraft, resulting in possible interference to critical  
communications.  
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Speakers  
Cables  
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous  
materials for this part is below the limit requirement in SJ/T 11363-2006.  
X: Indicates that this toxic or hazardous substance contained in at least one of the  
homogeneous materials used for this part is above the limit requirement in SJ/T  
11363-2006.  
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BOSE CORPORATION  
Australia  
India  
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Phone: 1 800 023 367  
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Phone:012 390800  
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Ireland  
Phone:01-60404340  
Phone:(042) 9671500  
Fax: (042) 9671501  
Fax: 01-604043423  
Canada  
Schweiz  
Phone:1-877-650-2073  
Fax: 1-800-862-2673  
Phone:061-9757733  
Italia  
Fax: 061-9757744  
Phone:06 60 292 292  
Fax: 06 60 292 119  
Sverige  
Phone:031-878850  
China  
Fax: 031-274891  
Japan  
Phone:86-400-880-2266  
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Phone: 0870 7414500  
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Phone:0120-130-168  
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United States  
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Phone:001-866-693-2673  
Email:  
Phone:1-800-905-2113  
Fax: 1-877-289-4366  
owners.Bose.com  
Deutschland  
Phone:+49-5921-724142  
Fax: +49-5921-724251  
Nederland  
World Wide Web  
Phone:0299-390111  
Fax: 0299-390109  
France  
Phone:01-30616363  
Fax: 01-30616382  
New Zealand  
Phone:0800 501 511  
 
©2011 Bose Corporation, The Mountain,  
Framingham, MA 01701-9168 USA  
AM345875 Rev.02  
 

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