Blackberry Cell Phone 5810 User Manual

BlackBerry Wireless  
Handheld  
900/1900 MHz GSM/GPRS Networks  
900/1800 MHz GSM/GPRS Networks  
Getting Started Guide  
 
Contents  
Important safety/compliance information ..................................11  
Customer support...........................................................................34  
Before you begin .............................................................................36  
Setting up your handheld..............................................................37  
Inserting the SIM card....................................................................37  
Charging your handheld battery..................................................39  
Turning off and turning on your handheld ................................45  
Turning on and turning off the radio...........................................46  
Registering with the wireless network ........................................47  
Installing the desktop software.....................................................50  
Adding handheld applications to the desktop software...........53  
Connecting your handheld to your computer using  
a serial port ......................................................................................55  
Loading handheld applications ....................................................56  
Integrating with an enterprise email account ............................58  
Integrating with a new or existing ISP email account...............60  
 
Reading your test email message .................................................62  
Locking your handheld..................................................................64  
Product information ........................................................................... 69  
Mechanical properties....................................................................69  
Display and control features .........................................................69  
Power................................................................................................70  
Recommended temperature parameters.....................................70  
Radio specifications for the BlackBerry 5810 Wireless  
Handheld..........................................................................................70  
Radio specifications for the BlackBerry 5820 Wireless  
Handheld..........................................................................................71  
Regulatory conformance................................................................72  
Index..................................................................................................... 73  
 
Important safety  
information  
Please read these safety and operation instructions  
before operating the BlackBerry Wireless Handheld™,  
its docking/charging cradle, or any other BlackBerry  
Wireless Handheld charging units. Retain these  
instructions for future use.  
Note: Refer to "Important safety/compliance information"  
on page 11 for more information on safety regulations and  
compliance information for your BlackBerry 5810 Wireless  
Handheld™.  
Refer to "Important safety / compliance information" on  
page 16 for more information on safety regulations and  
compliance information for your BlackBerry 5820 Wireless  
Handheld™.  
ELECTRICAL SAFETY  
This handheld (model number R1900G-1-4 or R900/  
1800G-2/1-4) is intended for use when supplied with  
power or charging from the Charging Cradle  
ASY-02556-111 (ordered as ASY-03711-001) with Power  
Adapters PWR-02908-00x/PSM05R-060Rxx, Travel  
Charger accessory ASY-02790-001 (ACC-03581-001),  
Automotive Charger accessory ASY-03521-001  
(ACC-03520-001), or any other charging units  
provided or specifically approved by Research In  
 
   
Important safety information  
Motion Limited (RIM) for use with this equipment. Other usage will  
invalidate any warranty provided with this apparatus and may be  
dangerous.  
Warning: Before use, please ensure that the mains voltage is in  
accordance with the input voltage printed on the power supply.  
To be operated on mains with a circuit breaker rated 16A max.  
Protect against beating rain. For indoor use only.  
ACCESSORIES  
Use only those accessories approved by RIM. The use of any  
accessories not approved by RIM for use in conjunction with the  
handheld will invalidate any approval or warranty applicable to the  
handheld and may be dangerous.  
DRIVING  
Check the laws and regulations on the use of wireless devices in the  
areas where you drive. Always obey them. The use of any alert  
device to operate a vehicle's lights or horn on public roads is not  
permitted.  
Avoid using the handheld in any environment requiring your full  
attention, such as when driving a vehicle. If you need to use your  
handheld while driving, have a passenger in the vehicle use the  
handheld for you, or find a safe location to halt your vehicle prior to  
using the handheld. Do not use any charging unit as a means of  
storing your handheld while in a vehicle.  
RF signals may affect improperly installed or inadequately shielded  
electronic systems in motor vehicles. Check with the manufacturer  
or its representative regarding your vehicle. You should also consult  
the manufacturer of any equipment that has been added to your  
vehicle.  
6
BlackBerry Wireless Handheld  
 
For Vehicles Equipped With An Air Bag  
An air bag inflates with great force. DO NOT place objects,  
including both installed or portable wireless equipment, such as the  
BlackBerry Wireless Handheld, in the area over the air bag or in the  
air bag deployment area. If in-vehicle wireless equipment is  
improperly installed and the air bag inflates, serious injury could  
result.  
ELECTRONIC DEVICES  
Most modern electronic equipment is shielded from RF signals.  
However, certain electronic equipment may not be shielded against  
the RF signals from your wireless handheld.  
Pacemakers  
Consult a physician or the manufacturer of your pacemaker if you  
have any questions regarding the effect of RF signals on your  
pacemaker. If you have a pacemaker, ensure that you are using the  
handheld in accordance with the safety requirements associated  
with your particular pacemaker, which may include the following:  
Always keep the handheld more than 20 cm (six inches) from  
the pacemaker when the handheld is turned ON;  
Do not carry the handheld in a breast pocket;  
If the handheld has a voice option, use the ear opposite the  
pacemaker for making and receiving calls to minimize the  
potential for interference.  
If you have any reason to suspect that interference is taking  
place, turn your handheld radio OFF immediately.  
Hearing Aids  
Some digital wireless devices may interfere with some hearing aids.  
In the event of such interference, consult your service provider or  
contact the manufacturer of your hearing aid to discuss alternatives.  
Getting Started Guide  
7
 
Important safety information  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if they are adequately  
shielded from external RF energy. Your physician may be able to  
assist you in obtaining this information.  
Turn your handheld radio OFF in health care facilities when any  
regulations posted in these areas instruct you to do so. Hospitals or  
health care facilities may be using equipment that could be sensitive  
to external RF energy.  
Posted Facilities  
Turn your handheld radio OFF in any facility where posted notices  
so require.  
BLASTING AREAS  
To avoid interfering with blasting operations, turn the wireless  
feature of your handheld OFF when in a “blasting area” or in areas  
posted: “Turn off two-way radio”. Obey all signs and instructions.  
POTENTIALLY EXPLOSIVE ATMOSPHERES  
Turn your handheld radio OFF when in any area with a potentially  
explosive atmosphere and obey all signs and instructions. Sparks in  
such areas could cause an explosion or fire resulting in bodily injury  
or even death.  
Areas with a potentially explosive atmosphere are often, but not  
always, clearly marked. They include fueling areas such as  
gasoline/petrol stations; below deck on boats; fuel or chemical  
transfer or storage facilities; vehicles using liquefied petroleum gas  
(such as propane or butane); areas where the air contains chemicals  
or particles, such as grain, dust, or metal powders; and any other  
area where you would normally be advised to turn off your vehicle  
engine.  
8
BlackBerry Wireless Handheld  
 
ADDITIONAL SAFETY GUIDELINES  
Battery: Discard the handheld properly. As the unit contains a  
lithium battery, neither the handheld nor the lithium battery should  
be disposed of in fire. Dispose of the lithium battery in accordance  
with the laws and regulations in your area governing disposal of  
such cell types. Do not attempt to replace the internal lithium  
battery. If your handheld is not working and you suspect that the  
internal battery needs to be replaced, return it to your point of  
purchase.  
Power source: The charging unit and any other charging units  
should be operated only from the type of power source indicated on  
the marking label and are intended for indoor use only. Do not use  
the travel charger or any other charging units outside or in any area  
exposed to the elements. Refer to the operating instructions in this  
guide for more information on the battery and power supply.  
Do not overload wall outlets, extension cords, or integral  
convenience receptacles as this may result in a risk of fire or electric  
shock. To reduce the risk of damage to the cord or the plug, pull the  
plug rather than the cord when you disconnect the apparatus from  
the wall outlet or convenience receptacle.  
Liquids and foreign objects: Never push objects of any kind into  
the BlackBerry Wireless Handheld or any accessories through  
openings as they may short-out parts and this may result in a fire or  
electric shock. Do not use the handheld or any accessories near  
water (for example near a bathtub, or a sink, in a wet basement, near  
a swimming pool, etc.). Never spill liquid of any kind on the  
handheld or any accessories . Unplug the charging unit from the  
electrical outlet before cleaning the handheld.  
Stability: Do not place the handheld, charging unit, or any  
accessories on any unstable surface, such as a cart, stand, tripod,  
bracket, or table. It may fall, thereby potentially causing serious  
injury to a child or adult, and/or serious damage to the handheld,  
charging unit, or any accessories. Take care when using the  
Getting Started Guide  
9
 
Important safety information  
handheld with any charging units to place the charging unit in a  
secure and stable spot and route the power cord in a way that  
reduces the risk of injury to others, such as by tripping or choking.  
Care: Do not use liquid or aerosol cleaners or solvents. Clean only  
with a dry cloth.  
High heat: The handheld and any accessories should be situated  
away from any heat sources, such as radiators, heat registers, stoves,  
or other apparatus (including amplifiers) that produce heat.  
Power Cord: Protect the power cord from being walked on or  
pinched particularly at plugs, convenience receptacles, and the  
point where they exit from the apparatus. Unplug this apparatus  
during lightning storms or when unused for long periods of time.  
Service: Unplug the charging unit from the electrical outlet and  
refer the handheld, charging unit, and any accessories for service to  
qualified service personnel if:  
the power supply cord, plug, or connector to the handheld is  
damaged  
liquid has been spilled or objects have fallen into the handheld,  
charging unit, or any electrical accessories  
the handheld, charging unit, or accessory has been exposed to  
rain or water  
the handheld, charging unit, or accessory becomes very hot to  
the touch  
the handheld, charging unit, or accessory has been dropped or  
damaged in any way  
the handheld, charging unit, or accessory does not operate  
normally by following the instructions contained in this guide  
the handheld, charging unit, or accessory exhibits a distinct  
change in performance.  
10  
BlackBerry Wireless Handheld  
 
Important safety/compliance information  
All servicing should be undertaken by qualified service personnel.  
Warning: To reduce the risk of fire or electric shock, do not expose this  
apparatus or any accessories to rain or moisture. Adjust only those  
controls that are covered in this manual. An improper adjustment of  
other controls may result in damage and will often require extensive  
work by a qualified technician to restore the handheld, charging unit,  
or accessory to its normal operation.  
Do not attempt to disassemble the handheld, charging unit, or any  
accessories.  
Failure to observe all safety instructions contained in this guide will  
void the Limited Warranty, and may lead to suspension or denial of  
services to the offender, or legal action, or both.  
Important safety/compliance  
information  
For BlackBerry 5810 Wireless Handheld  
users  
EXPOSURE TO RADIO FREQUENCY SIGNALS  
Your wireless handheld portable device is a low power radio  
transmitter and receiver. When it is ON, it receives and also sends  
out radio frequency (RF) signals. Your wireless handheld complies  
with U.S. Federal Communications Commission (FCC) and  
Industry Canada (IC) guidelines respecting safety levels of RF  
exposure for handheld wireless devices, which in turn are  
consistent with the following safety standards previously set by  
Canadian, U.S., and international standards bodies:  
ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with  
Respect to Human Exposure to Radio Frequency  
Electromagnetic Fields, 3kHz to 300 GHz  
Getting Started Guide  
11  
 
   
Important safety information  
National Council on Radiation Protection and Measurements  
(NCRP) Report 86, -1986, Biological Effects and Exposure  
Criteria for Radio Frequency Electromagnetic Fields  
Health Canada, Safety Code 6, 1999, Limits of Human Exposure  
to Radio frequency Electromagnetic Fields in the Frequency  
Range from 3 kHz to 300 GHz  
International Commission on Non-Ionising Radiation  
Protection (ICNIRP) 1988, Guidelines for limiting exposure to  
time-varying electric, magnetic, and electromagnetic fields (up  
to 300 GHz)  
To maintain compliance with FCC and IC RF exposure guidelines,  
use only RIM-supplied or approved accessories. The BlackBerry  
handheld is designed to be carried in a RIM-approved holster when  
carried on your body. When carrying the BlackBerry Wireless  
Handheld while it is switched on, use the specific holster that has  
been tested for compliance. If you do not use a RIM-approved  
holster or other body-worn accessory, ensure that the handheld is at  
least 7 mm from your body when it is turned on. Use of accessories  
not approved by RIM may violate FCC and IC RF exposure  
guidelines and may void your warranty.  
SPECIFIC ABSORPTION RATE DATA  
THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT  
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.  
Your wireless handheld is a radio transmitter and receiver. It is  
designed and manufactured not to exceed the emission limits for  
exposure to radio frequency (RF) energy set by the Federal  
Communications Commission (FCC) of the U.S. Government and  
Industry Canada of the Canadian Government (IC). These limits are  
part of comprehensive guidelines and establish permitted levels of  
RF energy for the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
12  
BlackBerry Wireless Handheld  
 
Important safety/compliance information  
scientific studies. The standards include a substantial safety margin  
designed to assure the safety of all persons, regardless of age and  
health.  
The exposure standard for wireless mobile handhelds employs a  
unit of measurement known as the Specific Absorption Rate, or  
SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are  
conducted using standard operating positions specified by the  
FCC/IC with the handheld transmitting at its highest certified  
power level in all tested frequency bands. Although the SAR is  
determined at the highest certified power level, the actual SAR level  
of the handheld while operating can be well below the maximum  
value. This is because the handheld is designed to operate at  
multiple power levels so as to use only the power required to reach  
the network. In general, the closer you are to a wireless base station  
antenna, the lower the power output.  
Before a wireless handheld model is available for sale to the public,  
it must be tested and certified to the FCC/IC that it does not exceed  
the limit established by the government-adopted requirement for  
safe exposure. The tests are performed in positions and locations  
(e.g., worn on the body) as required by the FCC/IC for each model.  
The highest SAR value for this model handheld when tested for use  
when worn on the body, as described in this user guide, is 0.25  
W/kg. (Body-worn measurements differ among wireless handheld  
and phone models, depending upon available accessories and  
FCC/IC requirements). While there may be differences between the  
SAR levels of various wireless devices and at various positions, they  
all meet the government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this model  
handheld with all reported SAR levels evaluated as in compliance  
with the FCC RF emission guidelines. SAR information on this  
model handheld is on file with the FCC and can be found under the  
searching on FCC ID L6AR1900G-1-4.  
Getting Started Guide  
13  
 
Important safety information  
Additional information on Specific Absorption Rates (SAR) can be  
found on the Cellular Telecommunications & Internet Association  
___________________________________  
* In the United States and Canada, the SAR limit for mobile  
handhelds used by the public is 1.6 watts/kg (W/kg) averaged over  
one gram of tissue for the body or head (4.0 W/kg averaged over 10  
grams of tissue for the extremities - hands, wrists, ankles and feet).  
The standard incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
The long term characteristics or the possible physiological effects of  
Radio Frequency Electromagnetic fields have not been evaluated by  
Underwriters Laboraties.  
ANTENNA CARE  
Use only the supplied integral antenna. Unauthorized antenna,  
modifications, or attachments could damage the handheld and may  
violate FCC regulations.  
AIRCRAFT SAFETY  
Federal Aviation Administration (FAA)/FCC regulations prohibit  
using the radio of your handheld while in the air. Switch the radio of  
your handheld radio OFF before boarding an aircraft. The effect of  
the use of your handhelds radio in an aircraft is unknown. Such use  
may affect aircraft instrumentation, communication and  
performance, may disrupt the network, may otherwise be  
dangerous to the operation of the aircraft, and may be illegal. All  
other applications of your handheld may be used in accordance  
with airline regulations for electronic devices.  
14  
BlackBerry Wireless Handheld  
 
FCC compliance statement (USA)  
FCC compliance statement (USA)  
FCC Class B Part 15  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions:  
This device may not cause harmful interference, and  
This device must accept any interference received, including  
interference that may cause undesired operation.  
Warning: Changes or modifications to this unit not expressly  
approved by the party responsible for compliance could void the  
user’s authority to operate this equipment.  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the manufacturers  
instructions, may cause interference harmful to radio  
communications.  
There is no guarantee, however, that interference will not occur in a  
particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Getting Started Guide  
15  
 
 
Important safety information  
Consult the dealer or an experienced radio/TV technician for  
help.  
Industry Canada Certification  
This device complies with Industry Canada RSS 133, under  
certification number 250 333 2300A.  
Class B compliance  
This device complies with the Class B limits for radio noise  
emissions as set out in the interference-causing equipment standard  
entitled “Digital Apparatus,” ICES-003 of Industry Canada.  
Important safety / compliance  
information  
For BlackBerry 5820 Wireless Handheld  
users  
EXPOSURE TO RADIO FREQUENCY SIGNALS  
Your wireless handheld portable device is a low power radio  
transmitter and receiver. When it is ON, it receives and also  
transmits radio frequency (RF) signals. Your wireless handheld  
complies with European Union (EU) guidelines respecting safety  
levels of RF exposure for handheld wireless devices, which in turn  
are consistent with the following safety standards and guidelines  
previously set by international standards bodies.  
EN 50360, 2001, Product standard to demonstrate the  
compliance of mobile phones with the basic restrictions related  
to human exposure to electromagnetic fields (300 MHz - 3 GHz)  
16  
BlackBerry Wireless Handheld  
 
       
Important safety / compliance information  
International Commission on Non-Ionising Radiation  
Protection (ICNIRP) 1988, Guidelines for limiting exposure to  
time-varying electric, magnetic, and electromagnetic fields (up  
to 300 GHz)  
Official Journal of the European Union, 1999, Council  
Recommendation of 12 July 1999 on the limitation of exposure  
of the general public to electromagnetic fields (0 Hz to 300 GHz)  
To maintain compliance with EU RF exposure guidelines, use only  
RIM supplied or approved accessories. The RIM handheld is  
designed to be carried in an approved holster when carried on your  
body. When carrying the BlackBerry Wireless Handheld while  
switched on, use the specific holster that has been tested for  
compliance. Use of non-RIM approved accessories may violate EU  
RF exposure guidelines and may void your warranty.  
SPECIFIC ABSORPTION RATE DATA  
THIS MODEL WIRELESS HANDHELD MEETS THE EU  
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.  
Your wireless handheld is a radio transmitter and receiver. It is  
designed and manufactured not to exceed the emission limits for  
exposure to radio frequency (RF) energy recommended by The  
Council of the European Union. These limits are part of  
comprehensive guidelines and establish permitted levels of RF  
energy for the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and throrough evaluation of  
scientific studies. The standards include a substantial safety margin  
designed to assure the safety of all persons regardless of age and  
health.  
The exposure standard for wireless mobile handhelds employs a  
unit of measurement known as the Specific Absorption Rate, or  
SAR. The SAR limit recommended by The Council of the European  
Union is 2.0 W/kg.* Tests for SAR are conducted using standard  
Getting Started Guide  
17  
 
Important safety information  
operating positions with the handheld transmitting at its highest  
certified power level, the actual SAR level of the handheld while  
operating can be well below the maximum value. This is because the  
handheld is designed to operate at multiple power levels so as to  
use only the power required to reach the network. In general, the  
closer you are to a wireless base station antenna, the lower the  
power output.  
Before a wireless handheld model is available for sale to the public,  
it must be tested and certified to the FCC/IC that it does not exceed  
the limit established by the government-adopted requirement for  
safe exposure. The tests are performed in positions and locations  
(e.g., worn on the body) as required by the FCC/IC for each model.  
The highest SAR value for this model handheld when tested for use  
when worn on the body, as described in this user guide, is 0.37  
W/kg. (Body-worn measurements differ among wireless handheld  
and phone models, depending upon available accessories and  
FCC/IC requirements). While there may be differences between the  
SAR levels of various wireless devices and at various positions, they  
all meet the government requirement for safe exposure.  
* In Europe, the SAR limit for mobile handhelds used by the public  
is 2.0 Watts/kg (W/kg) averaged over 10 grams of tissue for the body  
or head (4.0 W/kg averaged over 10 grams of tissue for the  
extremities - hands, wrists, ankles and feet). The standard  
incorporates a substantial margin of safety to give additional  
protection for the public and to account for any variations in  
measurements.  
ANTENNA CARE  
Use only the supplied integral antenna. Unauthorized antenna  
modifications or attachments could damage the handheld and may  
violate applicable laws and regulations by causing radio frequency  
(RF) energy to be above the recommended limits. Any such  
unauthorized use, modification or attachment will invalidate the  
warranty provided with the handheld and may be dangerous.  
18  
BlackBerry Wireless Handheld  
 
EU REGULATORY CONFORMANCE  
AIRCRAFT SAFETY  
Switch off your handhelds radio when in an aircraft. The effect of  
the use of your handhelds radio in an aircraft is unknown. Such use  
may affect aircraft instrumentation, communication and  
performance, may disrupt the network, may otherwise be  
dangerous to the operation of the aircraft, and may be illegal. All  
other applications of your handheld may be used in accordance  
with airline regulations for electronic devices.  
EU REGULATORY CONFORMANCE  
Research In Motion Limited hereby declares that this BlackBerry  
Wireless Handheld device is in compliance with the essential  
requirements and other relevant provisions of Directive 1999/5/EC.  
The Declaration of Conformity made under Directive 1999/5/EC is  
available for viewing at the following location in the EU  
community:  
Research In Motion UK Limited  
36 Station Road, Egham, Surrey  
TW20 9LF  
United Kingdom  
Getting Started Guide  
19  
 
 
Important safety information  
20  
BlackBerry Wireless Handheld  
 
Welcome to your  
wireless solution  
BlackBerry™ is an end-to-end wireless solution that  
integrates with your email account, providing a wireless  
extension of your email mailbox. It is a totally integrated  
package that includes advanced wireless handhelds,  
desktop tools, enterprise server software, and airtime on  
a wireless data network.  
The BlackBerry handheld includes advanced wireless  
technology. It has an optimized keyboard, integrated  
speaker and microphone, thumb-operated trackwheel,  
easy-to-use backlit screen, intuitive menu-driven  
interface, and integrated email/organizer software.  
The following applications are available on your  
handheld:  
Messages: Manage email messages, short message  
service (SMS) messages, peer-to-peer messages (also  
known as PIN messages), and phone call logs.  
Saved Messages: Store messages for future viewing.  
Search Messages: Locate messages with the search  
tool.  
Compose: Create and send email, SMS, and  
personal identification number (PIN) messages.  
 
     
Welcome to your wireless solution  
Phone: Place phone calls, put phone calls on hold, mute phone  
calls, and make notes during calls. Set call forwarding, call  
barring, and initiate conference calls.  
Address Book: Store your personal directory of contact  
information. View add, edit, and delete abbreviated and service  
dialing numbers from your Subscriber Identity Module (SIM)  
card.  
Calendar: Add, edit, and delete appointments using Day,  
Agenda, Week, or Month view. Enable wireless calendar  
synchronization.  
Tasks: Add, edit, and delete tasks, and mark tasks as complete.  
MemoPad: Add, edit, and delete memos.  
Calculator: Perform basic mathematical calculations and  
measurement conversions.  
Alarm: Set the Alarm on your handheld to sound every day or  
only on weekdays.  
Browser: Browse and save web pages and view web page  
addresses.  
Profiles: Customize how the handheld notifies you of messages,  
appointments, alarms, saved web pages, and phone calls.  
Options: Customize the handhelds configurable options.  
Keyboard Lock: Lock your keyboard to prevent accidentally  
typing characters.  
Lock: Lock your handheld with a password. You must type  
your password to use the handheld again. The Keyboard Lock  
icon changes to the Lock icon after you set a password.  
Turn Wireless Off/Turn Wireless On: Turn on and turn off  
your handheld radio.  
22  
BlackBerry Wireless Handheld  
 
Welcome to your wireless solution  
Turn Power Off: Turn off your handheld at night or on  
weekends. Turn off your handheld during air travel or to  
conserve battery power.  
Note: Depending on your service provider’s plan, some applications  
might not be available on your handheld with your integration option,  
as specified below. Contact your service provider or network operator  
for more information on available services.  
Refer to the Handheld User Guide for complete information on using  
these applications.  
Understanding your BlackBerry  
solution  
You can integrate your BlackBerry Wireless Handheld into different  
environments, based on the email account that you are using.  
Integration with new handheld email  
account  
With this option, a new email account is provided for your  
handheld by your service provider. This new email account is a  
personal Internet-based email account that can be viewed using the  
BlackBerry Web Client.  
You can continue to use the Application Loader, Backup and  
Restore, and Intellisync tools of the BlackBerry Desktop Software.  
Email redirection settings are configured on the BlackBerry Web  
Client web site. Consult your service providers documentation for  
more information on this web site and your account.  
Note: Depending on your service provider’s plan or your integration  
option, some applications might not be available on your handheld.  
Contact your service provider or network operator for more information  
on available services.  
Getting Started Guide  
23  
 
   
Welcome to your wireless solution  
Integration with existing ISP email account  
With this option, your handheld is integrated with your existing  
Internet service provider (ISP) email account from which you can  
send and receive email messages. Contact your service provider or  
network operator for an email account on the BlackBerry Web  
Client. As with the new handheld integration option where you are  
integrating your handheld with a new email account, you can  
continue to use the Application Loader, Backup and Restore, and  
Intellisync tools of the desktop software. Your email redirection  
settings are also configured on the BlackBerry Web Client.  
Note: Depending on your service provider’s plan or your integration  
option, some applications might not be available on your handheld.  
Contact your service provider or network operator for more information  
on available services.  
Your ISP email account must support POP3 email redirection for you to  
take advantage of this integration option. Refer to the BlackBerry Web  
Client Online Help for more information.  
Integration with enterprise email account  
With this option, you can integrate your handheld with your  
enterprise email account. Messages that are sent to your corporate  
email account are forwarded to your handheld, and the messages  
that you send from your handheld are sent from your regular  
corporate email account.  
With this integration option, you can install the desktop software  
with either a Microsoft® Exchange or a Lotus® Domino™ email  
account. The BlackBerry Enterprise Server redirects email from your  
desktop to your handheld. Ask your system administrator whether  
your company has installed the BlackBerry Enterprise Server.  
If you use a Microsoft Exchange email account and your company  
does not use the BlackBerry Enterprise Server, you can use the  
BlackBerry Desktop Redirector to forward messages to your  
handheld. With the BlackBerry Desktop Redirector, your computer  
24  
BlackBerry Wireless Handheld  
 
     
Welcome to your wireless solution  
must remain turned on at all times and the desktop redirector  
program must be running for email messages to be sent to your  
handheld. If your company uses the BlackBerry Enterprise Server  
Software, you do not need to run the desktop redirector to forward  
your email messages.  
You can use all the tools of the BlackBerry Desktop Software with  
this integration option. Email redirection settings are configured  
with the desktop softwares Redirector Settings tool.  
Using service books  
You can use the same BlackBerry handheld to accommodate any of  
these integration options. Your handheld uses “service books” to  
enable or disable features between email accounts. If you integrate  
your desktop software with an enterprise email account, your  
handheld receives the Desktop service book. If you integrate your  
desktop software with a new or ISP email account and activate your  
account at your service providers BlackBerry Web Client site, your  
handheld receives the Web Client service book.  
You can modify the name of the Desktop service book in  
the desktop software’s Redirector Settings tool, on the  
Advanced tab. Refer to the “Changing the message service  
display name” topic of the Redirector Settings Online Help  
for more information on changing the name of your  
service book.  
Integrationwith  
enterpriseemail  
account  
You can have more than one email service book on your handheld at  
a time. When you compose email messages, you can select the  
account from which to send them. Messages are routed through the  
email account that you select. Refer to the “Sending and receiving  
email and PIN messages” chapter of the Handheld User Guide for  
more information.  
Getting Started Guide  
25  
 
   
Welcome to your wireless solution  
Note: If you are replying to or forwarding a message, you cannot select  
the service book from which you want to send the message. The reply  
or forwarded message must be sent through the same service book as  
the original message.  
You can view the service books on your handheld on the Service  
Book screen. (On the Home screen, click the Options icon. The  
Options screen appears. Click Service Book to open the Service  
Book screen.) Depending on how you have integrated your desktop  
software, the Desktop and Web Client service books are listed on  
this screen. Other service books might also appear, depending on  
the other applications that are enabled on your handheld.  
Is this the correct guide for me?  
This Getting Started Guide is the correct guide for you if you have  
little or no experience with operating a BlackBerry Wireless  
Handheld. This guide provides you with the steps that you must  
complete to set up your handheld.  
Other documentation for your BlackBerry Wireless Handheld  
includes the following items:  
Handheld User Guide This online guide contains complete  
information on the handheld and its applications, including  
using the keyboard, procedures for using the applications, and  
answers to frequently asked questions. To view the guide, in the  
desktop software, on the Help menu, click Handheld User’s  
Guide. If the Select Handheld User Guide dialog box appears,  
select the guide that is appropriate for your handheld, and then  
click OK. If a dialog box appears that indicates that the  
Handheld User Guide is not available, you must add handheld  
applications to the desktop software. Contact your system  
administrator or network operator for more information on  
adding handheld applications to the desktop software. To view  
the Handheld User Guide, you must have Adobe Acrobat Reader  
26  
BlackBerry Wireless Handheld  
 
     
Welcome to your wireless solution  
version 4.0 or later installed. To download your free copy of  
Acrobat, visit www.adobe.com.  
Quick Reference Card This card provides shortcuts and tips for  
using your handheld.  
Desktop Software Online Help Each tool in the desktop software  
offers online Help to guide you and answer your questions. To  
view procedures for and information on the desktop softwares  
tools, in any active window, click Help.  
README.txt This text file contains information on the features  
of this version of the software. You can read this file at the end of  
the desktop software installation. If you want to read the file at a  
later time, you can open it from the directory in which you  
installed the desktop software.  
BlackBerry Web Client Online Help If you integrate your  
desktop software with a new email account or an existing ISP  
account, you configure your email settings in the BlackBerry  
Web Client. For information on configuring and using the Web  
Client, in any Web Client window, click Help.  
About this guide  
This guide provides information for setting up your handheld.  
Information appearing in this format, prefaced by  
Integration with new or ISP email account, pertains to  
handhelds that are configured for these integration options.  
Integration  
with new or  
ISP email  
account  
You can use the features that are described in sections that  
are marked with this note if you have integrated your  
BlackBerry Desktop Software with a new or existing ISP email  
account.  
Getting Started Guide  
27  
 
           
Welcome to your wireless solution  
Information appearing in this format, prefaced by  
Integration  
with  
enterprise  
email account  
Integration with enterprise email account, pertains to  
handhelds that are configured for this integration option.  
You can use the features that are described in sections that  
are marked with this note if you have integrated your  
BlackBerry Desktop Software with your enterprise email  
account.  
Information appearing in this format, prefaced by Microsoft  
Exchange, pertains to handhelds that are set up with a  
Microsoft Exchange enterprise email account. You have a  
Microsoft Exchange email account if Microsoft Outlook® is  
your email client and in Outlook, if on the Tools menu, you  
click Services, the dialog box lists Microsoft Exchange  
Server as a service.  
Microsoft  
Exchange  
Information appearing in this format, prefaced by Lotus  
Domino, pertains to handhelds that are set up with a Lotus  
Domino email account. You have a Lotus Domino account if  
you use Lotus Notes® as your email client.  
Lotus Domino  
Note: Notes appear in this format and contain important information  
on the associated topic.  
Tip: Tips appear in this format and provide optional or time-saving  
information on the associated topic.  
Warning: Warnings appear in this format and advise you that failure to  
take or avoid a specific action can result in data loss or physical damage  
to you or your handheld.  
Your handheld has four font size options: 8, 10, 12, and 15-point.  
The illustrations in this guide show the 10-point font size option and  
depict the handhelds menu items as they would appear if you  
integrated the desktop software with an enterprise email account.  
28  
BlackBerry Wireless Handheld  
 
   
Welcome to your wireless solution  
Depending on your service provider or network operators plan,  
some applications might not be available on your handheld. In  
addition, the configuration for your Browser application might be  
different. This guide assumes that you have all possible factory  
shipped handheld applications.  
You can set your keyboard type, the locale, and the date and time  
format on your handheld. The date and time can be set to a 12-hour  
or 24-hour clock and the handheld status section of the screen  
displays the format that you select. The illustrations in this guide  
use the 12-hour clock and the english (United States) locale.  
Your handheld screen size might vary from the illustrations  
depicted in this guide. Illustrations in this guide use the 160x160  
pixel screen size.  
The name of your service provider or network operator appears in  
the handheld status section of the screen. This name reflects the  
network to which you are currently connected. The illustrations in  
this guide use <service provider> to indicate this name. If you  
subscribe to a Home Zone or City Zone plan, an abbreviation might  
appear beside the name to indicate your current zone. Contact your  
network operator or service provider for more information on  
Home and City Zones.  
Contents of your package  
Your package should contain the following items:  
handheld  
docking/charging cradle  
power adapter and attachment pieces  
travel charger and attachment pieces  
headset (optional)  
holster  
Getting Started Guide  
29  
 
     
Welcome to your wireless solution  
screen wipe  
this BlackBerry Wireless Handheld Getting Started Guide  
Quick Reference Card  
installation CD containing desktop software and online  
Handheld User Guide  
You must use a Subscriber Identity Module (SIM) card with your  
handheld. This card might be provided in your package when you  
receive it or the card might be inserted into your handheld. Open  
your SIM card drawer to verify that your SIM card is inserted into  
your handheld. Refer to "Inserting the SIM card" on page 37 for  
more information. If the SIM card is missing, contact your service  
provider or network operator.  
If an item in this package is missing or not working properly, contact  
your service provider or network operator.  
The following descriptions can help familiarize you with some of  
the components of your package.  
Cradle/Charger  
The cradle provides a link between your handheld and your  
computer, so that you can use the desktop software that is included  
in your package. The serial port on the bottom of the handheld fits  
into the prongs of the cradle. You must connect the cradle to your  
computer to use the desktop software.  
The cradle is used to recharge the handheld battery. Your handheld  
contains an internal rechargeable lithium battery. Exact battery life  
depends on factors such as usage and quality of wireless coverage.  
30  
BlackBerry Wireless Handheld  
 
 
Welcome to your wireless solution  
Power adapter  
The power adapter connects to the cradles serial port connector to  
charge the handheld battery. Different attachment pieces connect to  
the power adapter for use in North America, continental Europe,  
the United Kingdom, and Australia.  
Travel charger  
You can use the travel charger to recharge your handheld battery,  
when you are away from your computer. The travel charger  
connects directly to the serial port on the bottom of the handheld  
and to a wall outlet. Different attachment pieces connect to the  
travel charger for use in North America, continental Europe, the  
United Kingdom, and Australia.  
Note: The travel charger does not connect to your computer, so you  
cannot synchronize your handheld with your desktop using the travel  
charger. The travel charger only enables you to recharge your handheld  
battery.  
Headset  
The optional headset is used with the handhelds Phone application.  
Insert the headset plug into the handheld headset jack to place and  
answer phone calls.  
Note: Depending on your service provider’s plan, the Phone application  
might not be available on your handheld. As a result, the headset might  
not be included in your package. Contact your service provider or  
network operator for more information on available applications.  
Getting Started Guide  
31  
 
 
Welcome to your wireless solution  
Holster  
A holster, equipped with a clip, accompanies your handheld. While  
your handheld is in the holster, it is wearable. You can choose  
different forms of notification based on whether your handheld is in  
or out of the holster. Refer to the Handheld User Guide for more  
information on editing notification profiles.  
When you receive a new message and remove your handheld from  
the holster within five seconds, notification (based on how you have  
set it) stops, and the most recently received message opens. If you  
remove your handheld from the holster and quickly replace it,  
notification stops and the message remains marked as unopened.  
You can use the handhelds Phone application while it is in the  
holster. Refer to the Handheld User Guide for more information on  
using the Phone application while your handheld is in the holster.  
Desktop software CD  
you to synchronize your personal information management (PIM)  
applications, and back up and restore your handhelds data. The  
desktop software also supports standard USB-to-serial port  
converters. Refer to the Desktop Software Online Help for more  
information on the desktop software.  
Subscriber Identity Module (SIM) card  
Your SIM card stores information about your service plan. You must  
insert your SIM card into your handheld before you can send and  
receive email, PIN, and SMS messages, place and answer calls, or  
use the Browser application. Refer to "Inserting the SIM card" on  
page 37 for more information.  
32  
BlackBerry Wireless Handheld  
 
     
Welcome to your wireless solution  
Note: If your SIM card is PIN-locked, a dialog box appears, prompting  
you to type a personal identification number (PIN). Contact your service  
provider or network operator for more information on disabling the  
lock. Refer to the online Handheld User Guide for more information on  
using SIM card security.  
System requirements  
The following components are required to install the desktop  
software:  
Intel-compatible 486 or higher computer  
An available port  
Windows® 98, Windows Me, Windows 2000, or Windows XP  
Microsoft Exchange Client, Microsoft Outlook (Workgroup  
installation), with an email account on a Microsoft Exchange  
Server version 4.0, or later, that can receive email from the  
Microsoft  
Exchange  
Internet  
Lotus Notes 4.6, or later, with an email account on a Lotus  
Domino Server version 4.6, or later, that is capable of  
receiving email messages from the Internet  
Lotus Domino  
To set up your BlackBerry Web Client account, you must have  
access to the Internet. You must also have Netscape  
Navigator version 4.08, 4.58, or later patches, or Microsoft  
Internet Explorer version 5.01, 5.5, 6.0, or later patches. (You  
cannot use Netscape Navigator version 5.0.)  
Integration  
with new or  
ISP email  
account  
To use the Intellisync™ tool of the BlackBerry Desktop  
Software, you must be running personal information  
management (PIM) software, such as Microsoft Outlook,  
Microsoft Exchange, or Microsoft Schedule+; ACT!®; Lotus  
Notes or Lotus Organizer®; GroupWise®; or Netscape®.  
Getting Started Guide  
33  
 
   
Welcome to your wireless solution  
Customer support  
For customer support, contact your service provider or network  
operator.  
34  
BlackBerry Wireless Handheld  
 
   
This section provides information on the following  
topics:  
Before you begin  
Setting up your handheld  
Inserting the SIM card  
Charging your handheld battery  
Turning off and turning on your handheld  
Turning on and turning off the radio  
Registering with the wireless network  
Installing the desktop software  
Adding handheld applications to the desktop  
software  
Connecting your handheld to your computer using  
a serial port  
Loading handheld applications  
Integrating with an enterprise email account  
Integrating with a new or existing ISP email account  
Sending a test email message  
Reading your test email message  
Setting the date and time  
Locking your handheld  
Placing emergency calls  
 
   
Getting started  
Before you begin  
Before you use your handheld, you should familiarize yourself with  
some of its basic components.  
Your handhelds keyboard provides access to the alphabetic  
characters. The keyboard also features nine special keys: the Delete  
key, the Backspace key, the Enter key, the Space key, two Shift  
keys, the Alt key, the Escape button, and a Power button. You can  
use the Power button to activate backlighting and you can generate  
numbers, symbols, punctuation marks, and special characters by  
pressing the Alt key in combination with the alphabetic keys. The  
trackwheel helps you navigate, view, and select items on each  
screen. To scroll through menu items or text, roll the trackwheel. To  
select applications and menu options, click (press) the trackwheel.  
36  
BlackBerry Wireless Handheld  
 
   
Setting up your handheld  
Setting up your handheld  
Follow this checklist to set up your handheld.  
!
!
!
!
!
!
!
!
!
insert the activated SIM card (if it is not already inserted)  
charge your handheld battery  
turn on the handheld  
turn on the handheld radio  
register with the network  
install the desktop software  
add handheld applications to the desktop software (if required)  
connect your handheld to your computer using a serial port  
load handheld applications  
Your next step depends on the integration option with which you  
are installing the desktop software.  
If you integrate your desktop software with an enterprise  
Integrationwith  
enterpriseemail  
account  
email account, you must generate an encryption key and  
check your email redirection settings. Refer to “Integrating  
with an enterprise email account” on page 58 for more  
information.  
If you integrate your desktop software with a new or ISP  
email account, you must activate your BlackBerry Web  
Client account. Refer to “Integrating with a new or existing  
ISP email account” on page 60 for more information.  
Integrationwith  
new or ISP email  
account  
Inserting the SIM card  
Your Subscriber Identity Module (SIM) card stores information  
about your service plan. It is configured by your service provider  
and its configuration determines which applications are available to  
Getting Started Guide  
37  
 
           
Getting started  
you. When you first receive your handheld, the SIM card might be  
inserted. If it has not been inserted, you must insert it into your  
handheld before you can send and receive messages, place and  
answer phone calls, or use the Browser. You do not need to insert  
your SIM card to place phone calls to emergency phone numbers.  
The SIM card fits into a drawer that slides into the handheld.  
Warning: To prevent damage to your SIM card, verify that your  
handheld is turned off before you insert or remove the card. Do not  
scratch or bend the card or expose it to static electricity or wet  
conditions while you insert or remove it.  
To insert the SIM card  
1. If your SIM card is attached to a larger carrier, carefully break  
the card out of its carrier.  
2. To remove the SIM card drawer from your handheld, locate the  
release tab on the bottom of your handheld and press it to the  
right with a fine-tipped instrument. The card drawer slides out.  
Pull the SIM card drawer out of your handheld to remove it  
completely.  
3. Rest the drawer on a flat surface and place the SIM card in the  
drawer. Both the SIM card and its drawer have a notch on the  
bottom left corner. Align the notches as shown in the following  
illustration:  
Inserting your SIM card into the SIM card drawer  
38  
BlackBerry Wireless Handheld  
 
Charging your handheld battery  
4. Position your handheld so that the keyboard and screen are face  
up. Insert the SIM card drawer into your handheld as shown in  
the following illustration. You will hear a click when the drawer  
is fully inserted.  
Inserting the SIM card drawer into your handheld  
Note: If your SIM card is PIN-locked, a dialog box appears, prompting  
you to type a personal identification number (PIN). Contact your service  
provider or network operator for more information on this number.  
Refer to the Handheld User Guide for more information on using SIM card  
security.  
Charging your handheld battery  
Your handheld is powered by an internal rechargeable lithium  
battery. Before you operate your handheld, familiarize yourself  
with proper battery use and care. Refer to "Important  
safety/compliance information" on page 11 for more information.  
Before you can use your handheld, you must charge its battery.  
You can charge your handheld battery using the cradle or the travel  
charger.  
Getting Started Guide  
39  
 
 
Getting started  
Charging the handheld battery using the  
cradle  
To charge your handheld battery using the cradle, connect the  
power adapter cord to the cradles serial port connector, connect the  
cradle cable to available COM port on your computer, insert the  
appropriate attachment piece, and then plug the power adapter  
cord into a wall outlet.  
Note: When you connect your handheld to your computer, use only the  
cradle that is provided by Research In Motion Limited for use with your  
handheld model. Refer to “Important safety information” on page 5 for  
more information on the appropriate cradle for your handheld.  
Using the power adapter that is provided for your RIM 857 Wireless  
Handheld™ or your RIM 957 Wireless Handheld™ with the cradle that is  
provided for your BlackBerry 58O0 Series handheld will render the  
cradle inoperable.  
To connect the cradle to your computer  
1. Connect the power adapter cord to the cradles serial port  
connector.  
Connecting the power adapter cord to the serial port connector  
2. Plug the cradle cable into an available COM port on your  
computer.  
40  
BlackBerry Wireless Handheld  
 
     
Charging your handheld battery  
To connect the attachment pieces to the power adapter  
1. Slide the appropriate attachment piece into the back of the  
power adapter.  
Inserting the North American attachment piece  
North American  
European  
Australian  
United Kingdom  
2. Plug the power adapter into a wall outlet.  
Note: Use the appropriate power supply as specified on the label on the  
bottom of your handheld cradle.  
If you only want to charge your handheld and do not want to use the  
desktop software, you do not need to connect the cradle cable to an  
available COM port on your computer.  
Getting Started Guide  
 
41  
 
Getting started  
To charge your handheld battery using the cradle  
1. Insert your handheld into the cradle by aligning the connector  
port on the bottom edge of your handheld with the connector  
prongs of the cradle. Press your handheld firmly into place.  
Note: When you first receive your handheld and charge its battery, the  
handheld turns on and the Home screen appears, displaying the  
handheld’s application icons.  
Connecting your handheld to your computer  
2. Let your handheld charge to full power before you use it. When  
your handheld battery is charging, the battery power indicator  
(in the upper right corner of the handhelds Home screen)  
changes to a charging indicator. When your handheld is fully  
charged, the battery power indicator replaces the charging  
indicator.  
42  
BlackBerry Wireless Handheld  
 
 
Charging your handheld battery  
Your handheld battery can be kept at a full charge by charging it  
every day for 10 to 15 minutes. From an empty battery, a full charge  
can be achieved in approximately three to four hours. It is not  
necessary to drain the battery completely before you recharge it.  
Note: The battery power indicator displays a low level if the handheld  
battery becomes too low. The message Low Battery appears to the left  
of the wireless coverage indicator and the handheld beeps. Recharge  
your handheld as soon as possible.  
To remove the attachment pieces  
After you finish using the power adapter, unplug it from the wall  
outlet. Press the tab below the attachment piece and slide the  
attachment piece out of the back of the power adapter.  
Removing the North American attachment piece  
To remove the handheld from the cradle  
To remove your handheld from the cradle, brace the bottom of the  
cradle with one hand and gently pull the handheld up and out of  
the cradle with the other hand.  
Getting Started Guide  
43  
 
         
Getting started  
Charging your handheld battery using the  
travel charger  
You can also use the travel charger to charge your handheld battery.  
1. Insert the serial port connector at the end of the travel charger  
cable into the serial port of your handheld.  
Connecting the handheld to the travel charger  
2. Slide the appropriate attachment piece into the back of the  
travel charger. Refer to "To connect the attachment pieces to the  
power adapter" on page 41 for more information.  
3. Plug the travel charger into a power outlet.  
4. Let the battery charge to full power before you use your  
handheld. When your handheld battery is charging, the battery  
power indicator (in the upper right corner of the handhelds  
Home screen) changes to a charging indicator. When your  
handheld is fully charged, the battery power indicator replaces  
the charging indicator.  
44  
BlackBerry Wireless Handheld  
 
 
Turning off and turning on your handheld  
Turning off and turning on your  
handheld  
To turn off your handheld, press and hold the Power button. You  
can also click the Turn Power Off icon on your handhelds Home  
screen.  
Note: If you have enabled the Auto On/Off feature, you will be  
prompted to select Auto Off or Power Off when you click the Turn  
Power Off icon. Refer to the “Customizing your handheld options”  
chapter in the Handheld User Guide for more information on the Auto  
On/Off feature..  
To turn on your handheld, press the Power button once. The Home  
screen appears. This screen is your starting point for using your  
handhelds applications.  
The Home screen displays the date and time, the wireless coverage  
indicator (showing the current signal strength), the status and type  
of your connection to the wireless network (GPRS, gprs, or GSM),  
the battery power indicator (showing the current battery level of  
your handheld), and the application icons. The Home screen also  
displays notification of any new items, reminders, or alarms.  
Use the trackwheel to scroll through the application icons. The  
name of each application appears at the bottom of the screen. To  
open an application, scroll to the appropriate icon and click the  
trackwheel.  
Getting Started Guide  
45  
 
     
Getting started  
Notification of  
new items  
Wireless coverage  
indicator  
Date and  
time  
Battery  
power  
indicator  
Service  
provider  
Type of  
connection  
to the  
wireless  
network  
Application  
icons  
Currently  
selected  
application  
Home screen - Messages icon  
When you first turn on your handheld, several messages appear on  
the Messages screen that introduce you to your handheld and some  
of its basic features.  
Turning on and turning off the radio  
When you first receive your handheld, the wireless radio might be  
turned off. You must turn on the radio before you can send and  
receive messages, place and answer phone calls, or browse web  
pages.  
On the Home screen, click the Turn Wireless On icon.  
46  
BlackBerry Wireless Handheld  
 
   
Registering with the wireless network  
Home screen - Turn Wireless On icon  
The Turn Wireless On icon is represented by an antenna, but when  
you click the icon, the application name changes to Turn Wireless  
Off and the icon changes to an airplane. The airplane icon is a  
reminder to turn off your handheld radio when you are on an  
airplane, in a hospital, or in any place in which your handheld  
might interfere with other radio transmissions and frequencies.  
Note: You should turn off your handheld radio if you are going to be out  
of a wireless coverage area for an extended period of time. Turning off  
the radio conserves battery life.  
Registering with the wireless network  
If your handheld is activated on your service providers wireless  
network and you turn on the wireless radio, a registration message  
should arrive. In the rare case that the registration message does not  
arrive, check the wireless coverage indicator on the Home screen to  
verify that you are in an area of sufficient wireless coverage for  
Getting Started Guide  
47  
 
   
Getting started  
receiving email messages. You can receive email messages if GPRS  
and one or more bars appear with the wireless coverage indicator in  
the upper right corner of the Home screen.  
Note: You cannot send or receive email messages if gprs or GSM  
appears below the wireless coverage indicator in the upper right corner  
of the Home screen. Refer to the “Getting to know your handheld”  
chapter in the Handheld User Guide for more information on the wireless  
coverage indicator.  
If you are in a wireless coverage area and you have not received a  
registration message, register your handheld manually.  
To register with the wireless network  
manually  
1. On the Home screen, click the Options icon. The Options screen  
appears.  
2. Click Network. The Network screen appears.  
3. Verify that the Radio field is set to On and that the Active  
Network field is set to an active network.  
Note: If you are unsure which active network you are using, verify that  
the Scan Mode field is set to Automatic. The handheld scans for  
available networks and automatically selects the network with the best  
available wireless coverage.  
4. Click the trackwheel to view the menu. Click Register Now. A  
message confirms that the registration message was sent.  
48  
BlackBerry Wireless Handheld  
 
 
Registering with the wireless network  
Network screen menu - Register Now item  
If you are in an area of wireless coverage that is sufficient for  
receiving email messages, the registration message should arrive  
within a few seconds.  
Note: Your handheld must be activated on your service provider’s  
wireless network before you can register and before you can send  
messages or place phone calls. If you are in an area of sufficient wireless  
coverage and on the Network screen, the Active Network field is blank,  
contact your service provider to verify that your handheld has been  
activated properly.  
You can set your handheld to select a network automatically or you can  
set the network manually. Refer to “Customizing your handheld’s  
options” in the Handheld User Guide for more information.  
You might need to register your handheld after you load new  
applications with the desktop software’s Application Loader tool. Refer  
to the Application Loader Online Help for more information on loading  
applications.  
Getting Started Guide  
49  
 
Getting started  
Installing the desktop software  
You must install the desktop software to use the other desktop  
software tools.  
One of the Setup windows prompts you to select the method of  
email redirection: either the BlackBerry Enterprise Server or the  
BlackBerry Desktop Redirector. If you are unsure of the method  
you use to redirect email messages from your Inbox to your  
handheld, ask your system administrator for this information  
before you begin the installation.  
Microsoft  
Exchange  
To install the desktop software  
1. Insert the BlackBerry Desktop Software installation CD into your  
CD-ROM drive.  
2. On the Windows taskbar, click Start and click Run. The Run  
window appears.  
3. In the Open field, type d:\setup.exe where d is the name of your  
CD-ROM drive. Press Enter.  
4. The Choose Setup Language dialog box might appear. Select  
your language and click OK. The Welcome window appears.  
5. Click Next to begin the installation. The Country or Region  
Selection window appears.  
6. Select your country and click Next. The License Agreement  
window appears. Read the License Agreement carefully and, if  
you accept its terms, click Yes. The Customer Information  
window appears.  
7. In the User Name and Company Name fields, type your name  
and your companys name. Click Next. The Email Integration  
Options window appears.  
8. Select the integration option that you want to apply to this  
installation of the desktop software.  
50  
BlackBerry Wireless Handheld  
 
   
Installing the desktop software  
Note: If you have both an enterprise email account and a new or  
existing ISP email account, you can configure your handheld to support  
both accounts (using multiple service books). To use multiple service  
books, integrate the desktop software with your enterprise email  
account. After you complete the setup for your enterprise email  
account, activate your handheld on the BlackBerry Web Client.  
9. After you select your integration option, click Next.  
Integrationwith  
enterpriseemail  
account  
If you integrate your desktop software with your enterprise  
email account, the Choose Email System window appears.  
Continue the installation as described below.  
If you integrate your desktop software with a new or  
existing ISP email account, the Choose Destination  
Location window appears. Proceed to step 11 to continue  
the installation.  
Integration with  
new or ISP email  
account  
10. Select the email system that you are using (either Microsoft  
Exchange or Lotus Domino). Click Next. The Choose  
Destination Location window appears.  
If you select Microsoft Exchange, the Email Redirection window  
appears before the Choose Destination Location window  
appears. In this window, select the method of email redirection  
that you use: Redirect email using the BlackBerry Enterprise  
Microsoft Server or Redirect email using the BlackBerry Desktop  
Redirector. Ask your system administrator which redirection  
Exchange  
method your company uses to redirect your email messages to  
your handheld. After you select the method of email  
redirection, click Next. The Choose Destination Location  
window appears.  
11. Click Next to accept the default location for the desktop  
software. (If you want to change this location, click Browse and  
select a new location.) The Select Program Folder window  
appears.  
Getting Started Guide  
51  
 
 
Getting started  
12. Click Next to accept the default folder name for the desktop  
software. (If you want to change this name, select a different  
folder from the list or in the Program Folders field, type a new  
name.) The Shortcut Installation Options window might appear.  
Note: The Shortcut Installation Options window might appear if your  
operating system is Windows XP, 2000, or NT, but it might not appear if  
your operating system is Windows 98 or Me.  
13. Select whether you want your BlackBerry Desktop Software  
shortcuts to be available to anyone who logs in to your  
computer or to only you. Select the check boxes beside any  
additional shortcut options that you want installed on your  
computer. After you make your selections, click Next.  
14. The desktop software is installed on your computer. When  
setup is complete, you can open the README.txt file and run  
the desktop software immediately. Click Finish to close the  
window.  
Depending on how your system administrator configured your  
desktop software installation, you might have to add handheld  
applications to the desktop software before you load applications  
onto your handheld. Contact your system administrator or service  
provider for this information. Refer to "Adding handheld  
applications to the desktop software" on page 53 for more  
information.  
If your system administrator configured the desktop software  
installation and added handheld applications to the desktop  
software, you can load applications onto your handheld, but you do  
not have to add applications to the desktop software. Refer to  
"Loading handheld applications" on page 56 for more information.  
52  
BlackBerry Wireless Handheld  
 
Adding handheld applications to the desktop software  
Adding handheld applications to the  
desktop software  
After you install the desktop software, you might have to add  
handheld applications to the desktop software manually if you  
complete one of the following actions:  
upgrade your handheld  
install software from a different service provider or network  
operator  
switch to a different handheld series  
add third-party applications to your handheld  
Note: To add handheld applications to the desktop software, your  
desktop software must be version 3.6 or later.  
To verify whether handheld applications  
have been added to your desktop software  
You can verify whether handheld applications have been added to  
your desktop software.  
1. On the Windows taskbar, click Start and select Programs >  
BlackBerry > Desktop Manager. The BlackBerry Desktop  
Manager appears.  
2. On the Help menu, click About Desktop Manager. The About  
Desktop Manager screen appears.  
3. Click the Handheld Software tab. A screen appears and  
displays installed handheld application software.  
If the screen is blank, no handheld applications have been  
added to your desktop software. You must add handheld  
applications to the desktop software before you can load the  
applications onto your handheld. Refer to "Adding  
Getting Started Guide  
53  
 
       
Getting started  
handheld applications to the desktop software" on page 53  
for more information.  
If the screen displays the name of your handheld,  
applications have already been added to your desktop  
software and you can load applications using the  
Application Loader tool. Refer to "Loading handheld  
applications" on page 56 for more information.  
To add handheld applications to your  
desktop software  
Depending on your system administrator or service provider, you  
can download the latest handheld applications from your service  
provider or network operator web site. Contact your system  
administrator or service provider for this information.  
Note: Verify that the handheld applications that you download are  
appropriate for your handheld.  
1. Close the BlackBerry Desktop Manager window.  
2. Download the handheld applications that you want to add to  
your desktop software. The file name is BlackBerry Handheld  
Software version 3.6 for the BlackBerry 5800 Series Wireless  
Handhelds.  
3. Double-click the GPRS-5800-3.6.X.exe file that you  
downloaded.  
4. The Choose Setup Language dialog box might appear. Select  
your language and click OK. The Welcome window appears.  
5. Click Next. The subinstaller adds handheld applications to your  
desktop software.  
6. Click Finish.  
The handheld applications and Handheld User Guide that is  
appropriate for your handheld are added to the desktop software.  
54  
BlackBerry Wireless Handheld  
 
 
Connecting your handheld to your computer using a serial port  
You can now connect the handheld to your computer, start the  
desktop software, and use the Application Loader tool to load  
applications onto your handheld. Refer to "Loading handheld  
applications" on page 56 for more information.  
Connecting your handheld to your  
computer using a serial port  
To use the desktop software, your handheld must be connected to  
your computer.  
To connect your handheld to your  
computer using a serial port  
1. Connect the serial port cable to an available serial port on your  
computer.  
2. Secure the handheld in the cradle by inserting the connector  
port on the bottom edge of the handheld into the connector  
prongs of the cradle.  
3. Start the desktop software: on the Windows taskbar, click Start  
and select Programs > BlackBerry > Desktop Manager. The  
BlackBerry Desktop Manager appears.  
Note: If you enable a password on your handheld, you must type it on  
your computer before you can connect to the desktop software.  
4. In the desktop manager, on the Options menu, click  
Connection Settings. The Connection Settings window  
appears.  
5. Click Detect. A warning dialog box appears, prompting you to  
verify that your handheld is connected properly.  
6. Click OK. The software notifies you when the handheld has  
been detected.  
Getting Started Guide  
55  
 
     
Getting started  
Note: A dialog box with the message Handheld not found appears on  
your computer if the desktop software cannot detect your handheld on  
a serial port. If your handheld and cradle are connected securely, verify  
that no other devices are sharing the serial port, such as a PC card. Verify  
that no other connectivity software is running on your computer, and  
that you are not using the same port that your mouse uses.  
7. Click OK to close the Connection Settings window.  
If the connection is successful, the desktop manager displays your  
handheld PIN and current handheld connection status (now  
Connected) in the status bar at the bottom of the window. Refer to  
the Desktop Manager Online Help for more information on connecting  
your handheld to your computer.  
Loading handheld applications  
Use the Application Loader tool to load applications onto your  
handheld.  
To load handheld applications  
1. Connect your handheld to your computer.  
Note: If you enable a password on your handheld, you must type it on  
your computer before you can connect to the desktop software.  
2. Start the desktop software: on the Windows taskbar, click Start  
and select Programs > BlackBerry > Desktop Manager. The  
BlackBerry Desktop Manager appears.  
56  
BlackBerry Wireless Handheld  
 
     
Loading handheld applications  
Note: If the software on your handheld is not current, the Application  
Updates Available dialog box appears. To update your handheld  
software, click Update Now. The Application Loader Wizard appears  
automatically.  
If you are unsure about the status of your handheld software or your  
computer software, click Cancel. If you click Cancel, the Application  
Updates Available dialog box appears each time you start the desktop  
software.  
3. Double-click the Application Loader icon. The Welcome to the  
Application Loader window appears.  
Note: If a message appears to indicate that no system software is found  
for your handheld, you have not added handheld applications to the  
desktop software. You must add handheld applications to your desktop  
software before you use the Application Loader tool. Refer to "Adding  
handheld applications to the desktop software" on page 53 for more  
information.  
4. Click Next. The desktop software reads the handhelds  
configuration, and depending on your handheld, the LCD  
screen displays Loader activity or an icon. At the same time, the  
Handheld Application Selection window appears on your  
desktop.  
5. After you make your selections, click Next. A summary window  
appears that displays the actions that will occur during the  
loading process.  
6. Click Finish. If necessary, the Application Loader tool backs up  
your handhelds data automatically and loads the applications  
onto your handheld.  
Warning: Do not disconnect your handheld from your computer until  
the loading process is complete. If the loading process is interrupted,  
your handheld applications might not load correctly. If this is the case,  
you must repeat the loading process.  
Getting Started Guide  
57  
 
 
Getting started  
7. When the loading process is complete, the Application Loader  
indicates whether or not the process was successful. Click  
Close.  
After the loading process is complete, you might have to turn on  
your handheld radio to send and receive email messages. Refer to  
"Sending a test email message" on page 60 for more information.  
Integrating with an enterprise email  
account  
If you have integrated your desktop software with an enterprise  
email account, follow these steps to continue configuring your  
handheld.  
!
!
generate an encryption key  
check email redirection settings  
Note: If you are integrating your desktop software with a new or  
existing SP email account, refer to “Integrating with a new or existing ISP  
email account” on page 60 for instructions.  
Generating an encryption key  
The first time that you connect your handheld to your computer  
successfully, a dialog box prompts you to generate an encryption  
key by moving your mouse.  
58  
BlackBerry Wireless Handheld  
 
     
Integrating with an enterprise email account  
If you reinstall or update the desktop software, you are not  
prompted to generate a new key. You should generate a new  
encryption key every month for security purposes. Refer to the  
Redirector Settings Online Help for more information on generating  
encryption keys.  
Note: If you use your SIM card in another handheld, you must connect  
the handheld to your computer and generate an encryption key before  
you can receive your email messages. Your handheld’s phone number  
updates automatically.  
Redirecting email  
After you generate an encryption key, you can send and receive  
email messages. Your companys BlackBerry Enterprise Server  
Software redirects email messages from your enterprise email  
account to your handheld. Verify that your system administrator  
has enabled your handheld on the BlackBerry Enterprise Server.  
If you use your handheld with a Microsoft Exchange corporate  
email account and your company is not using the BlackBerry  
Enterprise Server Software, you must use the BlackBerry Desktop  
Redirector to forward email messages to your handheld. Start the  
desktop redirector: on the Windows taskbar, click Start and select  
Programs > BlackBerry > BlackBerry Desktop Redirector. You  
must keep your computer turned on with the desktop redirector  
program running to forward email messages to your handheld.  
Microsoft  
Exchange  
Ask your system administrator whether your company is using  
the BlackBerry Enterprise Server Software to redirect your email.  
You do not need to run the BlackBerry Desktop Redirector if your  
handheld is enabled on the BlackBerry Enterprise Server.  
Getting Started Guide  
59  
 
   
Getting started  
Integrating with a new or existing ISP  
email account  
If you integrated your desktop software with a new or ISP email  
account, you must activate your account to send and receive email  
messages.  
Note: If you install your desktop software with an enterprise email  
account, refer to “Integrating with an enterprise email account” on  
page 58 for instructions.  
Activating your account  
Consult your service providers documentation for more  
information on service activation, including the address of the  
BlackBerry Web Client through which you can activate your  
account, how to set filters for email redirection, how to customize  
the auto signature, and how to turn off email redirection.  
For details on how to perform any of the functions on the web site,  
click Help on any of the sites web pages.  
Sending a test email message  
After you configure your handheld, you are ready to send and  
receive email messages.  
Note: If the SIM card is not inserted, or not inserted properly, you cannot  
send or receive email messages. Refer to “Inserting the SIM card” on  
page 37 for more information on your SIM card.  
To send a test email message  
You can send email messages if, in the upper right corner of the  
Home screen, GPRS and one or more bars appear with the wireless  
coverage indicator.  
60  
BlackBerry Wireless Handheld  
 
       
Sending a test email message  
1. On the Home screen, click the Compose icon. The To screen  
appears.  
2. Scroll to [Use Once] and click the trackwheel to view the menu.  
3. Click a send method (email or PIN). For this example, click  
Email. The One Time Email screen appears.  
To screen menu - Email item  
4. Type the email address that is associated with your handheld.  
5. Click the trackwheel to view the menu, and then click Continue.  
6. Type a subject in the Subject field and press the Enter key to  
begin composing your message.  
7. To send the message, click the trackwheel to view the menu,  
and then click Send.  
You return to the Messages screen. If you are in an area of wireless  
coverage sufficient to send email messages, a check mark appears  
beside the message within a short period of time. This icon indicates  
that your message was transmitted successfully.  
Note: If you are not within an area of sufficient wireless coverage, you  
do not need to cancel your message. The handheld automatically sends  
the message after you return to an area of sufficient wireless coverage.  
Getting Started Guide  
61  
 
Getting started  
Reading your test email message  
When you receive your test email message, follow these steps to  
read it.  
To read your test email message  
1. On the Home screen, click the Messages icon. The Messages  
screen appears.  
2. Select the test message and click the trackwheel to view the  
menu. Click Open. The new message appears on your screen. If  
necessary, scroll down to read the entire message.  
Opening a received message  
After you read your message, press the Escape button to return to  
the Messages screen. Press the Escape button again to return to the  
Home screen.  
Note: Depending on your service provider’s plan, you might also be  
able to send PIN and SMS messages, place phone calls, browse web  
pages, and use the other applications on your handheld, in addition to  
sending and receiving email messages. Refer to the Handheld User Guide  
for information on available applications.  
62  
BlackBerry Wireless Handheld  
 
     
Setting the date and time  
Setting the date and time  
After you send and receive your first wireless email message, you  
should set your handhelds date and time so that messages, phone  
calls, and saved web pages appear with the correct time stamp.  
Note: You can also set the date and time automatically using the  
desktop software’s Intellisync tool. Refer to the Intellisync Online Help for  
more information.  
You can also update your handheld automatically by copying the  
network date and time. Refer to “Customizing your handheld’s options”  
in the Handheld User Guide for more information.  
To set the date and time  
1. On the Home screen, click the Options icon. The Options screen  
appears.  
2. Click Date/Time. The Date/Time screen appears.  
3. Select the field that you want to set, and then press the Space  
key to scroll through your options.  
Date/Time screen - setting the date and time  
4. Click the trackwheel to view the menu, and then click Save.  
Getting Started Guide  
63  
 
   
Getting started  
You return to the Options screen. The information that you set in the  
Time, Time Format, and Date fields determines how the date and  
time appear in the handheld status section of the screen. It also  
determines how the date and time appear on the Calendar and Lock  
screens.  
Date/Time fields  
The Date/Time screen contains the following fields:  
Time Zone: Select your time zone. Your handheld adjusts the time  
automatically, according to the time zone.  
Time: Set the current time.  
Time Format: Select a 12-hour or 24-hour clock.  
Date: Set the current date.  
Network Date: This field displays the current date on the wireless  
network.  
Network Time: This field displays the current time on the wireless  
network.  
Note: The date and time are only some of many options that you can  
configure on your handheld. Refer to the “Customizing your handheld’s  
options” chapter in the Handheld User Guide for more information.  
You can update your handheld date and time automatically by using  
the network date and time. Click the trackwheel to view the menu, and  
then click Copy Network Time. The date and time from the network are  
copied into the Date and Time fields on this screen. Click the  
trackwheel to view the menu, and then click Save to save the settings.  
Locking your handheld  
You can lock your handheld keyboard or, for greater security, you  
can set a password on your handheld. When you lock your  
handheld using either of these methods, the Lock screen appears. If  
you have typed information in the Options application, on the  
64  
BlackBerry Wireless Handheld  
 
       
Locking your handheld  
Owner screen, this information appears on the Lock screen. You  
should include your contact information in case your handheld is  
lost.  
To use keyboard lock  
You can lock your handheld keyboard to avoid typing characters  
accidentally.  
1. On the Home screen, click the Keyboard Lock icon. The Lock  
screen appears.  
2. To use your handheld again, double-click the trackwheel.  
To use password protection  
Set a password on your handheld to obtain greater security. If your  
handheld is left idle for a specified amount of time, you must type  
your password to use the handheld again. You can also activate the  
Lock screen manually by clicking the Lock icon on the Home screen.  
Note: The password that you set for your handheld is different from the  
password that you can set for your SIM card. Refer to the Handheld User  
Guide for more information on using SIM card security.  
Getting Started Guide  
65  
 
 
Getting started  
Lock screen with a password enabled  
You should lock your handheld with a password if you leave it  
unattended. Refer to the “Customizing your handhelds options”  
chapter in the Handheld User Guide for more information on setting  
your handheld password.  
Placing emergency calls  
You can place calls to emergency numbers at any time, even if your  
handheld has a password set or does not have a SIM card inserted.  
To place emergency calls  
1. On the Home screen, click the Phone icon. The Phone screen  
appears.  
2. Click [One Time Dial]. The Enter Phone Number dialog box  
appears.  
3. Type a recognized emergency phone number and click Call.  
66  
BlackBerry Wireless Handheld  
 
   
Placing emergency calls  
To place emergency calls when your  
handheld is locked  
Warning: This feature is reserved for emergency calls ONLY. Only  
recognized emergency numbers (such as 911 or 112) are accepted  
when your handheld is locked.  
1. Click the trackwheel. A dialog box appears with the message  
Device is locked.  
2. Click Emergency Call. Another dialog box appears that  
prompts you to confirm that you want to place the emergency  
call.  
3. Click Yes.  
4. Type a recognized emergency phone number and click the  
trackwheel.  
Your handheld dials the emergency phone number.  
Note: When you have a password enabled on your handheld and your  
SIM card is removed, your handheld locks. Roll the trackwheel. The  
Device is locked dialg box appears. Click Emergency Call to dial the  
emergency phone number.  
If your handheld radio is turned off when you attempt to place an  
emergency call, the radio is turned on automatically and the call is  
placed.  
Getting Started Guide  
67  
 
Getting started  
68  
BlackBerry Wireless Handheld  
 
Product  
information  
Mechanical properties  
Weight:  
Approximately 139 g/4.7 oz  
Size (LxWxH):  
117 x 78.5 x 18 mm  
4.6” x 3.1” x 0.70”  
Memory:  
8-MB flash memory  
1-MB SRAM  
Display and control features  
Display:  
Full-graphic LCD with  
backlighting, 160-by-160 pixel  
viewing area; backlit keyboard  
Controls:  
Thumb-operated  
“roll-and-click” trackwheel;  
computer-style keyboard  
 
       
Product information  
Message  
notification:  
LED indicator, audible beeper,  
and mechanical vibrator;  
on-screen notification;  
notification options are user  
configurable  
Ports:  
Combined data/charging port;  
synchronization via high-speed  
RS232-compatible data port  
Power  
Battery:  
Internal, rechargeable lithium cell  
6Vdc/ 500 mA AC power adapter  
Supports 3V/5V SIMs  
Power adapter:  
SIM interface:  
Recommended temperature  
parameters  
Operating:  
0 to 50°C / 32 to 122°F  
10 to 25°C / 50 to 77°F  
Storage:  
Radio specifications for the  
BlackBerry 5810 Wireless Handheld  
Single band  
support:  
PCS 1900 MHz  
70  
BlackBerry Wireless Handheld  
 
     
Radio specifications for the BlackBerry 5820 Wireless Handheld  
Power class:  
Class 1 as defined in GSM 02.06  
1850 to 1910 MHz  
Transmitting  
frequency:  
Receiving  
frequency:  
1930 to 1990 MHz  
Radio specifications for the  
BlackBerry 5820 Wireless Handheld  
Dual band  
support:  
GSM900; EGSM; DCS1800  
Power class:  
Class 1 (DCS 1800); Class 4 (GSM900) as  
defined in GSM 02.06  
Transmitting  
frequency:  
GSM: 890 to 915 MHz; Extended GSM: 880 to  
915 MHz; DCS1800: 1710 to 1785 MHz  
Receiving  
frequency:  
GSM: 935 to 960 MHz; Extended GSM: 925 to  
960 MHz; DCS1800: 1805 to 1880 MHz  
Getting Started Guide  
71  
 
 
Product information  
Regulatory conformance  
Compliant with:  
PCS Type Certification Review Board  
(PTCRB)  
Federal Communications Commission  
(FCC)  
Industry Canada (IC)  
Compliant with UL1950 requirements  
for Canada and US  
Radio & Telecommunications Terminal  
Equipment (R&TTE) Directive  
1999/5/EC  
Low Voltage Directive (LVD) 73/23/EEC  
Electromagnetic Compatibility (EMC)  
Directive 89/336/EEC  
Council Recommendation 1999/519/EC  
& EN50360 Exposure to  
Electromagnetic Fields 300 MHz to 3  
GHz  
72  
BlackBerry Wireless Handheld  
 
 
Index  
A
about this guide, 27  
activating  
placing emergency, 66  
SIM cards, 59  
charging  
length of charge, 43  
using the cradle, 40  
connecting to computer, 40  
contents of package, 29  
your handheld, 45  
your web client account, 60  
additional components  
cradle/charger, 30  
desktop software, 32  
headset, 31  
holster, 32  
subscriber identity module  
card, 32  
Application Updates Available  
dialog box, 57  
applications  
adding to the desktop  
software, 53, 54  
loading handheld  
applications, 56  
connecting AC adapter, 40  
adapter, 43  
applications, description, 21  
attachment pieces  
removing, 43  
55  
description of, 30  
using to charge, 40  
customer support, 34  
B
battery  
D
charging using cradle, 42  
low, 43  
date and time  
copying from network, 64  
fields, 64  
setting, 63  
description  
recharging, 43  
before you begin, 36  
BlackBerry solution  
integration with enterprise  
account, 24  
charger, 30  
integration with ISP  
account, 24  
integration with new email  
account, 23  
cradle, 30  
desktop software CD, 32  
headset, 31  
holster, 32  
Getting Started Guide  
73  
 
 
Index  
Home screen, 45  
components, 32  
removing from cradle, 43  
SIM card, 32  
desktop software  
CD, 32  
Handheld User Guide, 27  
installing, 50  
turning off, 45  
online Help, 27  
system requirements, 33  
documentation, other sources, 26  
adding, 54  
loading, 56  
verifying, 53  
headset, description of, 31  
holster, description of, 32  
Home screen  
E
email messages  
conditions for sending and  
receiving, 48  
integrating with enterprise  
account, 24  
integrating with ISP  
account, 24  
description, 45  
integration with new  
account, 23  
emergency calls, placing, 66  
enterprise email account  
integrating with, 58  
integration, 24  
inserting the SIM card, 37  
redirecting email from, 59  
G
supported email systems, 24  
integration with ISP account, 24  
integration with new email  
account, 23  
getting started, setting up your  
handheld, 37  
H
handheld  
K
adding applications, 53, 54  
connected to computer, 55  
cradle/charger, 30  
generating a security  
encryption key, 58  
getting started, 35  
headset, 31  
keyboard  
locking, 64  
L
loading handheld applications, 56  
locking  
holster, 32  
handheld, 64  
locking, 64  
keyboard, 64  
package additional  
low battery notification, 43  
74  
BlackBerry Wireless Handheld  
 
Index  
redirecting email messages, 59  
registering with the network, 47  
M
messages  
reading, 62  
multiple service books  
installing desktop  
software, 51  
safety information  
for European handhelds, 16  
for North American  
general, 5  
N
network  
registering, 47  
new email account, integration, 23  
new or ISP email account  
activating your account, 60  
integrating with, 60  
generating an encryption key  
handheld, 58  
protection, 65  
O
online Help  
desktop software, 27  
web client, 27  
options  
multiple, 25  
using, 25  
date and time, 63  
viewing, 26  
integrating enterprise email  
account, 60  
P
password security screen  
enter password, 55, 56  
Phone  
placing emergency calls, 66  
phone calls  
placing emergency, 66  
placing  
emergency calls, 66  
power adapter, attachment  
pieces, 43  
setting  
date and time, 63  
setting up  
checklist, 37  
integration with enterprise  
email account, 37  
integration with new or ISP  
email account, 37  
your handheld, 37  
SIM card  
product information, 69  
R
changing, 59  
radio, turning on/off, 46  
reading  
description of, 32  
inserting, 37  
email messages, 62  
readme file, 27  
supported email systems, 24  
system requirements, 33  
Getting Started Guide  
75  
 
Index  
using  
password protection, 65  
service books, 25  
T
time  
copying from network, 64  
travel charger, using, 44  
turning on/off  
power, 45  
V
verify handheld applications, 53  
viewing  
radio, 46  
messages, 62  
service books, 26  
U
users  
W
on Lotus Domino Server, 28  
on Microsoft Exchange  
Server, 28  
web client, online Help, 27  
welcome, 21  
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BlackBerry Wireless Handheld  
 

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