Avocent Switch SwitchView User Manual

®
Technology Corporation  
Expert Solutions for the LAN Environment  
SwitchView®  
Installer/UserGuide  
 
Product Overview  
Feature Overview  
The SwitchView allows you to control multiple PCs,  
easily and affordably, with just one keyboard, monitor  
and mouse. There is no software to install or boards  
to configure, so installation is simple. SwitchView works  
with IBM PC/AT and PS/2 systems with support for  
VGA and SVGA video. PS/2 keyboard and PS/2 mouse  
peripherals are supported through the rear of the unit.  
When you turn on your PCs, the SwitchView will boot  
up each one without interruption by sending out the  
proper signal to eliminate keyboard errors. PCs may be  
powered-up one-at-a-time or all at once. The first avail-  
able channel is automatically selected upon power-up.  
You can switch computer channels two ways: via the  
Select button on the SwitchView front panel, or through a  
short keyboard sequence if the SwitchView is out of reach.  
The SwitchView supports the following additional features:  
PS/2 mouse translation - your PS/2 mouse will  
work with any attached PC, regardless of whether  
the computer is serial or PS/2 mouse compatible!  
Extensive Mouse Support - The SwitchView  
offers full support for the Logitech MouseMan  
Wheel, Logitech Trackman Marble Wheel, Logitech  
Trackman Marble FX, Microsoft Explorer mouse and  
the Microsoft IntelliMouse family.  
Standard cables - use either Avocent-supplied or  
standard straight-through cables to attach comput-  
ers to the SwitchView unit.  
Built-in scanning feature - scan through all of  
your attached PCs automatically. Scan every PC for  
2 to 60 seconds each.  
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SwitchView User Manual  
Hot-pluggable - new PCs can be added or  
removed without powering down the SwitchView  
unit or other attached PCs.  
Status LEDs - two LEDs per computer give you  
constant readings on the status of your Switch-  
View unit.  
Specifications  
Mechanical  
2-Port  
4-Port  
Height:1.9" (4.83 cm)  
Width: 8.1" (20.57 cm)  
Depth: 5.0" (12.7 cm)  
Height:1.9" (4.83 cm)  
Width: 8.1" (20.57 cm)  
Depth: 5.0" (12.7 cm)  
Environmental/Power  
Operating Temperature: 41° (5°C) to 104° (40°C)  
Storage Temperature: -4° (-20°C) to 122° (50°C)  
Optional Power Supply: 6VDC @ 700 mA  
Supported Hardware  
Computer: IBM PC/AT, PS/2 and 100% compatibles  
Video Modes: VGA and SVGA  
Maximum Resolution: 1600 x 1200 @ 75 Hz  
Peripherals: PS/2 keyboard, PS/2 mouse  
Regulatory Compliance Standards  
UL 1950, CSA C22.2 No. 950, EN60950  
FCC part 15B, EN55022, EN50082, CISPR22, ICES-003  
Under certain circumstances it may be necessary to  
power the SwitchView with an external power supply. If  
this is necessary, the power supply should be a Listed  
Direct Plug-In Transformer unit marked “Class 2” or  
“L.P.S.” and rated at 6 VDC, 700 mA.  
2
 
Installation  
Basic Install  
Before you install  
In order to connect your PCs to the SwitchView, you will  
need the appropriate connecting cables. We recommend  
these Avocent cable kits:  
For PS/2 PSs: CPS2-6A  
For AT/serial PCs: CSER-6A  
The SwitchView also accepts standard straight-through  
cables for these connections.  
Connecting your peripherals  
1.  
Your VGA monitor, keyboard and mouse connect to  
the SwitchView unit instead of your computer. Plug  
your PS/2 keyboard cable into the purple  
port  
on the back of your unit in the User Console section.  
Plug your PS/2 mouse cable into the green port  
and your VGA video cable into the blue  
port.  
PS/2 MOUSE CABLE  
PS/2 KEYBOARD CABLE  
VGA VIDEO CABLE  
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SwitchView User Manual  
Connecting your Computers  
2.  
Power down all computers that will be part of your  
SwitchView system.  
3.  
Locate the appropriate cable kit to attach your first  
computer to the SwitchView. Now, plug the key-  
board cable from the kit into the purple  
con-  
nector of any available port on your SwitchView.  
Ports are labeled A-B on the 2-Port and A-D on  
the 4-Port.  
Next, plug your mouse cable into the green con-  
nector of the same port.  
Plug the video cable into the blue monitor connector.  
Plug the remaining cable ends into the matching  
ports on your computer. For serial computers,  
use only Avocent provided adaptors. Tighten all  
thumbscrews.  
4.  
Repeat step 3 for each additional computer to be  
attached and then power-up all attached computers.  
4
 
Basic Operations  
PCs may be powered-up one-at-a-time or all at once.  
The green LEDs over each channel will light, indicating  
that the attached computer is powered on. After  
power-up, a lit amber LED indicates the selected com-  
puter. Other PCs may now be selected for operation.  
Selecting a PC  
There are two ways to select a PC. One way is via  
the Select push-button. This selects the next computer  
in sequence. Holding the push-button down will enable  
scanning of all available channels until the button is  
released. The second way is by entering a short sequence  
of keystrokes on the keyboard. This is called keyboard, or  
hot-key, switching.  
Press the Control key twice within one second to place  
your SwitchView in Command Mode. Your keyboard  
LEDs will flash to verify that you are operating in Com-  
mand Mode. Now, whatever you type will be interpreted as  
SwitchView system commands until Enter is pressed to  
accept the command or Escape is pressed to cancel.  
In Command Mode, type the letter for the PC you wish  
to select. Press Enter to accept the new address (Addr).  
See below.  
Key Sequence  
Action  
<CTRL><CTRL>Addr<Enter> Selects an active channel via keyboard.  
EXAMPLE  
Key Sequence  
Action  
1. <CTRL><CTRL>B<Enter>  
2. <CTRL><CTRL>C<Enter>  
Selects Channel B.  
Selects Channel C.  
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SwitchView User Manual  
Scanning PCs  
The scanning feature allows you to automatically moni-  
tor, or scan, each PC in your SwitchView system. If you  
use the keyboard during scanning, the scan will pause  
until you finish, then resume with the next PC. The  
length of time each PC’s video remains on the screen, or  
dwell time, can be changed at any time. Scanning will  
be halted if the Halt command is entered or if another  
PC is selected.  
The following key sequences control scanning:  
Key Sequence  
Action  
<CTRL><CTRL>Dnn<Enter> Configures the dwell time. Substitute nn  
with a value from 2 to 60 seconds. The  
default value is 5 seconds.  
<CTRL><CTRL>SG<Enter>  
<CTRL><CTRL>SH<Enter>  
Enables the scan Go command.  
Enables the scan Halt command.  
If you would like mouse and keyboard activity to sus-  
pend scanning, see the commands below.  
Key Sequence  
Action  
<CTRL><CTRL>M+<Enter>  
<CTRL><CTRL>M-<Enter>  
Mouse will suspend scanning.  
Mouse will not suspend scanning. (default)  
EXAMPLE  
Action  
Key Sequence  
1. <CTRL><CTRL>D10<Enter>  
Each PC’s video will remain on the  
screen for 10 seconds before the  
next channel is displayed.  
2. <CTRL><CTRL>SG<Enter>  
3. <CTRL><CTRL>SH<Enter>  
Scanning begins with the current  
computer, then continues to the  
next PC in sequence.  
Scanning is halted until the Go  
command is issued again.  
6
 
Troubleshooting  
Unit  
Green channel LED not lit  
Verify that the computer is powered on. Check the  
cabling between your computer and the SwitchView.  
Verify that a keyboard works when plugged directly into  
your PC. If the connection is to a laptop mouse, the  
green LED will not light but the port can still be selected.  
Unable to switch channels  
Verify that all attached PCs are powered and correctly  
connected to the unit.  
Unable to hot-key  
After a power loss, the unit will default to the <CTRL>  
<CTRL> key sequence. Try using <CTRL> <CTRL> to hot-  
key switch.  
Video  
No video  
Verify that the video cable between the computer and  
the SwitchView is connected to the selected port. Verify  
that the monitor cable is correctly connected to the  
SwitchView.  
Power down the computer. Connect the monitor directly  
to the computer and power up again. If the monitor does  
not operate correctly direct to the computer, try another  
monitor.  
Verify that the cables from the computer to the Switch-  
View are connected properly.  
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SwitchView User Manual  
Mouse  
Mouse jumps or “hugs” screen  
If the mouse has been hot-plugged while running in  
Windows, you may need to close and restart Windows.  
If the mouse still does not function, try the mouse resyn-  
chronization command: <CTRL><CTRL>ZM<Enter>.  
Mouse is inoperable on one or more channels  
Try the mouse reset command: <CTRL><CTRL>MR<Enter>  
or <CTRL><CTRL>MW<Enter> depending on the type of  
mouse you have. Check the table below for the appropriate  
keyboard sequence. If your mouse type is not listed, use the  
MR keyboard sequence.  
Verify that the mouse is plugged into the mouse port in  
the User Console area on the rear panel of the unit.  
Verify that the computer works properly with a mouse  
connected directly to it. If not, try another mouse.  
If you are using a serial mouse, verify that you are using  
an Avocent Serial Mouse adaptor.  
Microsoft  
Intellipoint  
Driver  
Logitech  
MouseWare  
Driver  
Peripheral Mouse  
Logitech MouseMan Wheel  
Logitech Trackman Marble Wheel  
Logitech Wheel Mouse  
Logitech Trackman Marble FX  
Logitech Marble Mouse  
Three Button  
MW  
MW  
MW  
MR  
MR  
MR  
MR  
MR  
MR  
MR  
MR  
MR  
MW  
MW  
Microsoft IntelliMouse  
Microsoft Explorer  
MW  
MW  
8
 
Keyboard  
Keyboard is inoperable on one or more channels  
Verify that the cables from the PC to the SwitchView are  
connected properly.  
Verify that the keyboard is plugged into the keyboard  
port in the User Console area on the rear panel of the  
unit.  
Verify that the keyboard works properly connected  
directly to the computer. If not, try a different keyboard.  
If the keyboard still does not function, cycle power on all  
attached computers and try again.  
Keyboard is inoperable after switching channels or  
characters on screen do not match keyboard input  
Try changing the keyboard scan set by using the key-  
board command sequence: <CTRL><CTRL>Kn<Enter>,  
where n is a scan set number 1-3.  
If you require any further assistance, please contact  
Avocent Customer Support.  
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SwitchView User Manual  
Appendix  
The following is a summary of all operational commands.  
Key Sequence  
Action  
<CTRL><CTRL>Addr<Enter>  
<CTRL><CTRL>Dnn<Enter>  
Selects an active channel via keyboard.  
Configures the dwell time. Substitute nn with  
a value from 2 to 60 seconds.  
<CTRL><CTRL>SG<Enter>  
<CTRL><CTRL>SH<Enter>  
<CTRL><CTRL>M+<Enter>  
<CTRL><CTRL>M-<Enter>  
<CTRL><CTRL>MR<Enter>  
Enables the scan Go command.  
Enables the scan Halt command.  
Mouse will suspend scanning.  
Mouse will not suspend scanning. (default)  
If you hot-plug the SwitchView to a PC con-  
nection you may experience a loss of mouse  
signal. Use this command to restore the signal  
if you’re using a PC with a standard PS/2  
mouse driver. (See page 8)  
<CTRL><CTRL>MW<Enter>  
Use this command to restore the mouse signal  
if you’re using a PC with a Microsoft Intel-  
liMouse driver. (See page 8)  
<CTRL><CTRL>Kn<Enter>  
<CTRL><CTRL>AV<Enter>  
Sets keyboard scan set; n is a number 1 - 3.  
Displays the current firmware version of the  
SwitchView processors. You must be at a DOS  
prompt or in a text editor/word processor to  
view this information.  
<CTRL><CTRL>H1<Enter>  
<CTRL><CTRL>H2<Enter>  
Default Command Mode Activation  
Changes the Command mode activation  
sequence to <ALT> <ALT>  
<CTRL><CTRL>H3<Enter>  
<CTRL><CTRL>H4<Enter>  
<CTRL><CTRL>ZM<Enter>  
Changes the Command mode activation  
sequence to <Shift> <Shift>  
Changes the Command mode activation  
sequence to <NUMLOCK> <->  
Used to resynchronize the mouse after a hot-  
plug. Repeat, if necessary, until synchroniza-  
tion is re-established.  
NOTE: Using this command while the mouse  
is operating correctly will cause the mouse  
to lose sync.  
10  
 
U.S.A.  
Federal Communications Commission (FCC)  
Warning: Changes or modifications to this unit not expressly approved  
by the party responsible for compliance could void the user's authority  
to operate the equipment.  
Note: This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equip-  
ment generates, uses and can radiate radio frequency energy and, if  
not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
-
-
-
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
-
Canada  
Industry Canada (IC)  
This digital apparatus does not exceed the Class B limits for radio  
noise emissions from digital apparatus set out in the Radio Interfer-  
ence Regulations of the Canadian Department of Communications.  
Le présent appareil numérique n’émet pas de bruits radioélectriques  
dépassant les limites applicables aux appareils numériques de la classe  
B prescrites dans le Règlement sur le brouillage radioélectrique édicté  
par le Ministère des Communications du Canada.  
Japan  
Voluntary Control Council for Interference (VCCI)  
Standards  
 
 
Warranty  
Avocent Corporation warrants to the original retail purchaser that this product is and will be free from  
defects in materials and workmanship for a period of 12 months from the date of purchase.  
Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any  
reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase  
for a refund of the purchase price (excluding shipping charges). This guarantee does not apply to special  
order products, and may not be available through all resellers. During the warranty period, purchaser must  
promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the  
RMA number appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING  
CARTON. Unauthorized returns or collect shipments will be refused.  
Ship prepaid to:  
Avocent Corporation  
4991 Corporate Drive  
Huntsville, AL 35805 U.S.A.  
Telephone: (256) 430-4000  
The above limited warranty is voided by occurrence of any of the following events, upon which the product  
is provided as is, with all faults, and with all disclaimers of warranty identified below:  
1.  
If non-Avocent approved cabling is attached to the SwitchView. Poorly constructed and miswired  
cabling can diminish video quality and damage equipment. Avocent manufactured cabling is built to  
high quality standards utilizing overall braided shield to comply with FCC emission standards, and  
each cable is individually tested under load.  
2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other  
than intended.  
3. If unauthorized modifications were made to product.  
4. If unreported damages occurred in any shipment of the product.  
5. If damages were due to or caused by equipment or software not provided by Avocent.  
6. If the SwitchView is used with non-grounded or incorrectly polarized AC power.  
7.  
If the product is used in contradiction to any instruction provided by any User Guide or Instruction  
Sheet provided to you or with the product.  
EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,  
AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,  
IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,  
TITLE, NON-INFINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR  
INTENDED PURPOSE.  
EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW, AVOCENT  
CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES  
(INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION,  
FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED BY OR  
RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE INABILITY TO USE A  
PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR USE THEREOF OR  
BYANYDEFECTORDEFICIENCYTHEREINEVENIFAVOCENTCORPORATIONORANAUTHORIZEDAVOCENT  
DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.  
©2000 Avocent Corporation. All rights reserved.  
 
AvocentCorporation  
4991CorporateDrive  
Huntsville,Alabama35805-6201  
USA  
Tel:+18009329239  
Fax:+12564304031  
AvocentInternationalLtd.  
AvocentHouse  
ShannonFreeZone  
Shannon,Co.Clare  
Ireland  
Tel:+35361471877  
Fax:+35361471871  
E-mail:techsupp_eur@avocent.ie  
AvocentGermany  
Dachauerstasse44a  
80335Munchen  
Germany  
Tel:+49895990830  
Fax:+498959908350  
AvocentCanada  
20MuralStreet,Unit#5  
RichmondHill  
Ontario,L4B1K3  
Canada  
Tel:+18779929239  
Fax:+18775242985  
AvocentAsiaPacific  
100TrasStreet,#15-01  
AmaraCorporateTower  
Singapore079027  
Tel:+65227-3773  
Fax:+65223-9155  
590-115-001 REV.B  
Rackit® Technology Corporation  
274 Madison Avenue, New York, NY 10016  
Tel:(212) 679-0050 Fax:(212) 679-0040  
®
T
echnology Corporation  
1 . 8 0 0 . 6 3 6 . 3 4 3 4  
Expert Solutions for the LAN Environment™  
 

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