2-9763
25-Channel
Cordless Telephone
User’s Guide
We bring good things to life.
INTRODUCTION
Your GE cordless phone is designed to give you flexibility in use, and high
quality perform ance. To get the m ost from your new phone, we suggest
that you take a few m inutes right now to read through this instruction
m anual.
NOTICE: This cordless telephone uses radio com m unications between the
handset and the base unit, and m ay not ensure privacy of com m unication. Other
devices including other cordless telephones m ay interfere with the operation of
this cordless telephone or cause noise during operation. Cordless telephone m ust
not cause interference to any licensed radio service.
TABLE OF CONTENTS
GETTING STARTED ............................. 2
BEFORE YOU BEGIN ............................ 2
MODULAR J ACK REQUIREMENTS ...... 2
CHANNEL BUTTON ......................... 7
THE MEMORY FEATURE ................... 7
TEMPORARY TONE .......................... 8
CHANGING THE BATTERY ..................... 9
GENERAL PRODUCT CARE ................. 10
HANDSET SOUND SIGNALS ............... 11
TROUBLESHOOTING GUIDE ................ 11
CAUSES OF POOR RECEPTION ............ 13
INTERFERENCE INFORMATION .............. 14
TELEPHONE NETWORK INFORMATION .... 14
LOAD NUMBER ................................ 14
INDEX ............................................ 15
SERVICE ......................................... 16
INSTALLATION ................................ 3
CORDLESS PHONE BASICS ................... 5
MAKING A CALL ............................ 5
RECEIVING A CALL .......................... 5
FLASH BUTTON .............................. 6
VOLUME BUTTON ........................... 6
RINGER SWITCH ............................. 6
PAGING THE HANDSET .................... 6
ADVANCED FEATURES ......................... 7
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
TRIANGLE IS
WA R N I N G S I G N
ALERTING YOU OF
A
WARNING
SIGN
( O R B A C K ) . N O U S E R -
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
ALERTING YOU OF
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
GETTING STARTED
Make sure your package includes the item s shown here.
PHONE
CHANNEL
PAGE / FIND
ABC
DEF
1
2
5
8
3
GHI
J
KL
MNO
4
7
6
CHARGE
IN USE
AC power supply
Telephone line cord
PRS
TUV
WXY
9
TONE
OPER
0
#
*
MEMORY
VOLUME
RINGER
OFF ON
Base
Handset
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ 11(CA11A) type m odular jack, which is the
m ost com m on type of phone jack and m ight look like the one
pictured here. If you don’t have a m odular jack, call your local
phone com pany to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If interference continues, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
2
1
DESKTOP
4
INSTALLATION
2
3
PULSE/ TONE switch
1. Plug the telephone line cord into the base and into a m odular jack.
2. Plug the power supply cord into the base, into an AC outlet.
3. Set the PULSE/TONE switch to TONE for touch-tone service, or PULSE
for rotary service. If you don’t know which type of service you have,
check with the phone com pany.
4. Raise the base antenna.
5. Turn on the RINGER switch so the
handset rings for incom ing calls.
1
2
6. Place handset in the base to charge
3
4
5
6
7
8
9
0
for 12 hours. The CHARGE/IN USE
PHONE
CHANNEL
PHO
NE NO
.
light com es on indicating that the
battery is charging.
ABC
DEF
1
2
5
8
3
PAGE FIND
/
GHI
J
KL
MNO
4
7
6
PRS
TUV
WXY
9
CHARGE
IN USE
TONE
OPER
0
#
*
MEMORY
NOTE: Use only the Thomson
5-2346 power supply that came
with this unit. Using other
adapters may damage the unit.
CHARGE/ IN USE light
RINGER switch
3
WALL MOUNT INSTALLATION
1. Install the base plate by putting
the tabs into the slots on the top
of the unit first, and then snapping
the bottom tabs into place.
1
2. Plug one end of the short tele-
phone line cord into the jack
m arked PHONE LINE on the back
of the unit, and plug the other end
into a m odular wall jack.
2
3. Connect the power supply adapter
to the POWER 9V DC jack on the
back of the unit, and plug it into an
AC outlet.
4
4. Slip the m ounting holes over the
wall plate posts and slide the unit
down firm ly into place. (Wall plate
not included.)
5. Set the TONE/PULSE switch to
TONE if you have touch-tone
service or to PULSE if you have
rotary dial service.
3
5
6. Turn on the RINGER switch so the
handset rings for incom ing calls.
6
7. Place handset in the base to
charge for 12 hours. The CHARGE/
IN USE light com es on indicating
that the battery is charging.
PHONE
CHANNEL
PAGE FIND
/
ABC
DEF
1
2
5
8
3
GHI
J
KL
MNO
4
7
6
CHARGE
PRS
TUV
WXY
IN US
E
9
7
TONE
OPER
0
#
*
MEMORY
VOLUME
RINGER
O
F
F
O
N
4
CORDLESS PHONE BASICS
MAKING A CALL
The only two things you need to know to m ake a call are:
•
•
Press the PHONE button before you dial.
Press PHONE button or place the handset in the base to hang up.
Otherwise, it works just like any other phone.
CAUTION: Because cordless phones operate on electricity, you should have at
least one phone in your home that isn’t cordless, in case the power in your
home goes out.
PHONE
CHANNEL
PHONE-IN-USE LIGHT
You know the phone is on when you see the
Phone-in-Use light on the handset com e on.
Phone-in-Use Light
REDIAL
Press the REDIAL button to redial the last num ber you called. If you get a
busy signal, and want to keep dialing the num ber, just press REDIAL again
(you don’t have to turn the phone off and back on).
RECEIVING A CALL
To answer a call you m ust press the PHONE button on the handset before
you can talk.
5
FLASH BUTTON
Use the FLASH button to activate custom er calling services such as call
waiting or call transfer, which are available through your local phone
com pany.
TIP: Don't use the PHONE button to activate customer calling services such
as call waiting, or you’ll hang up the phone.
VOLUME BUTTON
Controls the volum e of the handset's earpiece.
VOLUME
button
TONE
OPER
0
#
*
MEMORY
VOLUME
RINGER
RINGER SWITCH
OFF ON
The RINGER switch m ust be ON for the handset
to ring during incom ing calls (or when paging the
handset).
RINGER switch
PAGING THE HANDSET
Press the PAGE/FIND button on the base to
locate a m isplaced handset or to get the
attention of a person near the handset.
Pressing the PAGE/FIND button for 2 seconds
enables the handset to signal for 15 seconds,
or until you find the handset and press the
PHONE button. Rem em ber that the RINGER
switch m ust be ON for the handset to ring.
The Page/Find feature only works when the
PHONE button is off.
PAGE FIND
/
CHARGE
IN USE
PAGE/ FIND button
6
ADVANCED FEATURES
CHANNEL BUTTON
PHONE
CHANNEL
While talking, you m ight need to m anually change the
channel in order get rid of static. Press and release the
CHANNEL button to advance to the next clear channel.
THE MEMORY FEATURE
CHANNEL button
Store up to 10 num bers in m em ory for quick dialing.
STORING A NUMBER IN MEMORY
The phone m ust be OFF when you store num bers.
1. Press the MEMORY button.
2. Dial the num ber (up to 16 digits).
3. Press MEMORY and then press a num ber key (0-9) to
store the dialed num ber in that m em ory location.
4. Record whose num ber is stored in the location on the
m em ory directory card on the back of the handset.
PHONE
CHANNEL
ABC
DEF
1
2
5
8
3
GHI
J
KL
MNO
4
7
6
PRS
TUV
WXY
9
INSERTING A PAUSE IN THE DIALING SEQUENCE
TONE
OPER
0
#
*
MEMORY
VOLUME
Press the FLASH button to insert a delay in the dialing
sequence of a stored telephone num ber when a pause is
needed to wait for a dial tone (for exam ple, after you dial
9 for an outside line or when you need to wait for a com -
puter access tone). Each pause counts as 1 digit.
FLASH
RINGER
OFF ON
MEMORY button
CHANGING A STORED NUMBER
Use the sam e procedure to change a stored num ber as you do to store a
num ber—in a sense, you’re just reassigning the m em ory location.
DIALING A STORED NUMBER
1. Make sure the phone is ON.
2. Press MEMORY, and then press the num ber for that m em ory location.
CAUTION: If you make test calls to emergency numbers stored in memory, remain on
the line and briefly explain the reason for the call to the dispatcher. It’s a good idea to
make these calls in off-peak hours, such as early morning or late evening.
7
CHAIN DIALING FROM MEMORY
Use this feature to m ake calls which require a sequence of num bers, for
instance if you use a calling card for a frequently called long distance
num ber. Basically, you dial each part of the sequence from m em ory.
The following exam ple shows how you can use chain dialing to m ake a
call through a long distance service:
The Num ber For
Mem ory Location
Long distance access num ber
Authorization code
7
8
9
Frequently called long distance num ber
1. Make sure the phone is ON.
2. Press MEMORY and then press 7.
3. When you hear the access tone, press MEMORY and then press 8.
4. At the next access tone, press MEMORY and then 9.
TIP: Wait for the access tones before pressing the next memory button, or
your call might not go through.
TEMPORARY TONE
This feature enables Pulse (rotary) service phone users to access touch-
tone services offered by banks, credit card com panies, etc. by pressing the
TONE button to tem porarily m ake the phone touch-tone com patible. To get
inform ation about your bank account, for exam ple, you would:
1. Call the bank’s inform ation line.
2. Press the TONE button(
) after your call is answered.
*
3. Follow the voice instructions to com plete your transaction.
4. Hang up when finished. The phone returns to Pulse (rotary) service.
8
CHANGING THE BATTERY
The handset runs on a consum er-replaceable nickel cadm ium battery pack.
If you experience any of the following problem s, you m ay need to replace
the battery pack:
•
•
Short talk tim e
Lim ited range
•
•
Poor sound quality
CHARGE/IN USE light fails to light
Make sure phone is OFF before you replace battery.
1. Slide open
the battery
com partm ent
door.
2. Rem ove the
strap holding
3. Pull out the
battery plug.
4. Rem ove the
battery pack.
battery in place.
Battery
retaining strap
Plug
6. Replace the
strap.
8. Charge the
battery for 12
hours before
use.
5. Replace and
plug in the new
battery pack.
(use GE BT-12
replacem ent
battery.)
7. Replace the
battery
com partm ent
door.
1
2
3
4
5
6
7
8
9
0
PHO
NE NO
.
PAGE / FIND
CHARGE
IN USE
9
BATTERY SAFETY PRECAUTIONS
For your safety, please follow these sim ple precautions:
•
Do not recharge, disassem ble, m utilate, puncture, wet or dispose of
Battery in fire. Like other batteries of this type, if it is burned or punc-
tured, it could release toxic m aterial which could caused cause injury.
•
•
Keep Battery out of reach of children.
Replace only with GE Cat. #BT-12. You m ay find GE replacem ent
batteries at the local GE parts supplier listed in your yellow pages. If you
are unable to find the item locally, call 1-800-522-0338 (English) or
1-800-522-0445 (French) to obtain inform ation on where to locate a GE
parts supplier.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these
guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for exam ple, m otors or fluorescent lam ps).
•
•
DO NOT expose to direct sunlight or m oisture.
Avoid dropping the handset, as well as other rough treatm ent to
the phone.
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
dam age the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
soft cloth.
10
HANDSET SOUND SIGNALS
Signal
Meaning
One beep every 7 seconds
Three long beeps (with ringer on)
A long warbling tone (with ringer on)
One long beep
Battery is low
Page signal.
Signals an incom ing call.
Handset and Base are
not com m unicating: the handset
m ight be too far away from the base,
you m ight need to try another
channel, or the base m ight not be
receiving power.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
Solution
No dial tone
• Check installation:
— Is the base power cord connected to a working
outlet?
— Is the Phone-in-Use light on?
— Is the telephone line cord connected to the base
unit and the wall jack?
• Disconnect the base from the wall jack and connect
another phone to the sam e jack. If there is no dial tone
in the second phone, the problem m ight be your
wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly? See page 8.
• Did the handset beep when you pressed the phone
button? Did the Phone-in-Use light com e on? The
battery m ay need to be charged.
• Reset the security code by placing the handset in the
base for about 20 seconds.
11
Problem
Solution
Dial tone is OK, but
can’t dial out
• Make sure the TONE/PULSE switch on the base is
correctly set (see p. 3).
Handset does not ring
• Make sure the RINGER switch on the handset is
turned to ON.
• You m ay have too m any extension phones on your
line. Try unplugging som e phones.
• See solutions for “No dial tone.”
You experience static,
noise, or fading in
and out
• Change channels.
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge battery.
• Make sure base is not plugged into an outlet with
another household appliance.
Unit beeps
• Place handset in base for 20 seconds to reset the
security code. If that doesn’t work, charge battery for
12 hours.
• Clean charging contacts on handset and base with a
soft cloth, or an eraser.
• See solutions for “No dial tone.”
• Replace battery.
Mem ory Dialing
• Did you program the m em ory location keys correctly?
See p. 7.
• Did you follow proper dialing sequence? See pp. 7-8.
• Make sure TONE/PULSE switch is correctly set.
See p. 3.
• Did you reprogram num bers into m em ory after power
outage or replacing battery?
12
CAUSES OF POOR RECEPTION
•
•
•
•
Alum inum siding.
Foil backing on insulation.
Heating ducts and other m etal construction can shield radio signals.
You’re too close to appliances such as m icrowaves, stoves,
com puters, etc.
•
•
•
•
•
•
Atm ospheric conditions, such as strong storm s.
Base is installed in the basem ent or lower floor of the house.
Base is plugged into an AC outlet with other electronic devices.
Baby m onitor is using the sam e frequency.
Handset battery is low.
You’re out of range of the base.
13
INTERFERENCE INFORMATION
This equipm ent generates and uses radio frequency energy which m ay interfere
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this m anual. Reasonable protection
against such interference is ensured, although there is no guarantee this will not
occur in a given installation. If interference is suspected and verified by switching
this equipm ent on and off, the user is encouraged to try to correct the interference
by one or m ore of the following m easures: Reorient the radio/television receiver’s
antenna, relocate the equipm ent with respect to the receiver, plug the equipm ent
and receiver into separate circuit outlets. The user m ay also wish to consult a
qualified radio/television technician for additional suggestions. This equipm ent
has been fully tested and com plies with all lim its for Class B com puting devices
pursuant to part 15 FCC Rules and Regulations. This device com plies with RSS-210
of Industry Canada. Operation is subject to the following two conditions: (1) This
device m ay not cause interference, and (2)This device m ust accept any interfer-
TELEPHONE NETWORK INFORMATION
Should your equipm ent cause trouble on your line which m ay harm the telephone
network, the telephone com pany, where practicable, m ay notify you that tem porary
discontinuance of service m ay be required. Where prior notice is not practicable
and the circum stances warrant such action, the telephone com pany m ay tem po-
rarily discontinue service im m ediately.
The telephone com pany m ay m ake changes in its com m unications facilities,
equipm ent, operations or procedures where such action is required in the opera-
tion of its business. If these changes are expected to affect the use or perform ance
of your telephone equipm ent, the telephone com pany will likely give you adequate
notice to allow you to m aintain uninterrupted service.
Notice m ust be given to the telephone com pany upon term ination of your tele-
phone from your line.
LOAD NUMBER
The Load Num ber (LN) assigned to each term inal device denotes the percentage
of the total load to be connected to a telephone loop which is used by the device,
to prevent overloading. The term ination on a loop m ay consist of any com bina-
tion of devices subject only to the requirem ent that the total of the Load Num bers
of all the devices does not exceed 100.
14
INDEX
B
F
P
Battery
FLASH button 6
PAGE/FIND button 6
Paging the handset 6
PHONE ON/OFF button 5
Product Care 10
Installation 9
H
Battery Safety 10
Handset sound signals 11
Buttons
CHANNEL 7
FLASH 6
MEMORY 7, 8
PAGE/FIND 6
PHONE ON/OFF 5
REDIAL 5
I
R
Installation 3,4
REDIAL 5
Ringer switch 3, 5
M
Making a call 5
MEMORY button 7,8
Mem ory feature 7
Mem ory location 7
S
TONE 8
Service 13
C
T
Chain dialing 8
Tem porary Tone
feature 8
CHANNEL Button 7
CHARGE/IN USE light 3,9
Cleaning the phone 10
N
Nickel cadm ium battery
pack 9
TONE button 8
15
SERVICE
Thom son Consum er Electronics Canada, Inc. warrants to the purchaser or gift
recipient that if any m anufacturing defect becom es apparent in this product within
1 year from the original date of purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include dam age to the product resulting from accidents,
m isuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacem ent,
OR
2. Rem ove the batteries (where applicable), and pack product com plete with
accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thom son Consum er Electronics Canada, Inc.
Distribution Centre
7400 A Bram alea Road
Mississauga, Ontario L5S 1X1
The provisions of this written warranty are in addition to and not a m odification of
or subtraction from the statutory warranties and other rights and rem edies
contained in any applicable legislation, and to the extent that any such provisions
purport to disclaim , exclude or lim it any such statutory warranties and other rights
and rem edies, such provisions shall be deem ed to be am ended to the extent
necessary to com ply therewith.
If you are unable to find a qualified servicer for out of warranty service, you m ay
write to:
Thom son Consum er Electronics Canada, Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This inform ation is
required if service is needed during the warranty period.
PURCHASE DATE ____________________________________________________________
NAME OF STORE ____________________________________________________________
Model 2-9763
347A8264-0002 (Rev. 0 E/F)
96-10
Printed in Philippines
© 1996 Thom son Consum er Electronics, Inc.
Tradem ark(s) ® Registered
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