Cortelco CP4400 User Manual

Owner’s Instruction Manual  
CP4400 Series  
Conference Telephone  
Thank you for purchasing the CP4400 Conference Telephone. Your new Confer-  
ence telephone is designed for small/medium conference rooms.  
CP4400 Features:  
On/Off Button with LED  
Flash  
Mute  
Redial  
Hold  
Volume Up/Down Buttons  
Full Duplex Speakerphone  
LCD Caller ID Display  
Clock  
Call Timer  
Memory Dial  
We want you to know all about your new Conference Telephone, how to install it,  
the features it provides, and the services you can expect from its use.  
PLEASEREADBEFOREINSTALLINGAND  
USING YOUR NEW CONFERENCE TELEPHONE  
3
IMPORTANT SAFETY INSTRUCTIONS  
Always follow basic safety precautions when using your telephone equipment to  
reduce the risk of fire, electrical shock, and injury.  
1.  
2.  
3.  
4.  
Read and understand all instructions in the Owner’s Instruction Manual.  
Read all warnings and follow all instructions marked on the product.  
Unplugthisproductfromthewalloutletbeforecleaning.Useadampcloth  
for cleaning. Do not use liquid or aerosol cleaners.  
Donotusethetelephonenearwater.Forexample,donotusenearabathtub,  
wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet basement.  
Donotplacethisproductonanunstablecartorstand.Theproductmayfall  
causing serious damage to the product.  
5.  
6.  
Useonlythepower adapterindicatedinthismanual.  
Do not place any objects on the telephone line cord. Do not locate the  
telephone where the line cord will be walked on.  
7.  
Do not block or cover ventilation slots and openings in the bottom of the  
telephone. The openings should never be blocked by placing the telephone  
on a bed, sofa, rug, or other similar surfaces. The telephone should never be  
placed near or over a radiator or heat register. The telephone should never be  
placed in a built-in installation unless proper ventilation is provided.  
8.  
Never spill liquid on the telephone or push objects of any kind through  
ventilation slots. Liquid or objects may touch dangerous voltage points or  
short out parts that could result in a risk of fire or electrical shock.  
9.  
Do not disassemble this product. Opening or removing covers may expose  
you to dangerous voltages or other risks. Incorrect reassembly can cause  
electrical shock when the product is subsequently used.  
10.  
Plugthepoweradapterintoanoutletwhichisnearthetelephoneand iseasily  
accessable. Do not overload outlets . Overloading the outlets can result in  
the risk of fire or electric shock.  
11.  
12.  
Avoidusingatelephoneduringalocalthunderstorm.Theremaybearemote  
risk of electrical shock from lightning.  
Do not use a telephone to report a gas leak in the vicinity of the leak.  
4
13.  
Unplugthetelephonefromthewalloutletandreferservicingtoqualified  
service personnel under the following conditions:  
When the line cord is frayed or plugs damaged.  
If liquid has been spilled into the telephone.  
If the telephone has been exposed to rain or water.  
If the telephone does not operate properly by following the operating  
instructions. (Adjust only those controls covered by the operating  
instructions. Improper adjustment of other controls may result in damage  
and will often require extensive work by a qualified technician to restore  
the product to normal operation.)  
If the telephone has been dropped or the housing damaged.  
If the telephone exhibits distinct change in performance.  
SAVETHESEINSTRUCTIONS  
5
TELEPHONE PART IDENTIFICATION  
1 Speaker  
9 Dial Keys  
2 M ic Status LED  
3 M em ory Dial Key  
4 M em ory Dial LED  
5 HOLD Button  
6 REDIAL Button  
7 ON/OFF LED  
8 ON/OFF Button  
10 Volum e Down Button  
11 Volum e Status LED  
12 Volum e Up Button  
13 M UTE Button  
14 STORE Button  
15 M ic Status LED  
16 FLASH Button  
6
INSTALLATION  
Checklist of Parts  
Conference Unit  
AC Adapter  
User’s Guide  
RJ 45 Cable (8 wire)  
RJ 11 Cable (4 wire)  
Junction Box  
Note: If any of the parts are missing, please contact your dealer.  
To Ensure Best Performance  
Locate the unit in a quite environment. Avoid making calls in noisy environ-  
ments.  
Keep papers and other objects away from the unit.  
Do not place on carpet or other similar surfaces.  
Make sure that the unit is at least 1 meter away from other electrical products  
to avoid interference.  
Direct your voice toward the microphone.  
Do not move the unit during a call.  
Connect to Power and Telephone Line  
1
2
3
Connect the 8 wire cable to the EXT jack on the junction box and to the EXT  
jack on the bottom of the telephone.  
Connect the 4 wire phone line cable to the telephone jack and to the LINE  
jack on the junction box.  
Plug the AC power supply into an electrical outlet and into the junction box.  
The LEDs will flash and the phone will beep when it is ready.  
7
SETUP  
NOTE: In all the setup menus, the chosen item will blink.  
Set the Date and Time  
1
With the phone on hook, press the MUTE button. The screen will display 1.  
SET DATE  
2
3
4
5
6
7
8
9
Press the MUTE button again. The year will begin to flash.  
Use VOL+ and VOL- to adjust the year.  
Press the MUTE button. The month will begin to flash.  
Use VOL+ and VOL- to adjust the month.  
Press the MUTE button. The day will begin to flash.  
Use VOL+ and VOL- to adjust the day.  
Press the MUTE button. The hour will begin to flash.  
Use VOL+ andVOL- to adjust the hour.  
10 Press the MUTE button. The minute will begin to flash.  
11 Use VOL+ and VOL- to adjust the minute.  
12 Press the MUTE button. The weekday will begin to flash.  
13 Use VOL+ and VOL- to adjust the weekday.  
14 Wait a few seconds and the time and date will be stored.  
Set the Flash Time  
1
With the phone on hook, press the MUTE button. The screen will display 1.  
SET DATE  
2
3
4
Press the VOL+ button. The screen will display 2 SET FLASH.  
Press the MUTE button. The screen will display FLASH and the flash time.  
Use VOL+ and VOL- to adjust the flash time. Note that 600 is the standard  
flash time for the United States and Canada.  
5
6
Press the MUTE button. The screen will display 2 SET FLASH.  
Wait a few seconds and the screen will go to idle and display the date and  
time  
8
Set the Display Contrast  
1
With the phone on hook, press the MUTE button. The screen will display 1.  
SET DATE  
2
3
Press the VOL+ button twice. The screen will display 3 LCD BRIGHT.  
Press the MUTE button. The screen will display BRIGHT and a series of “1”  
representing the display contrast.  
4
5
6
Use VOL+ and VOL- to adjust the display contrast.  
Press the MUTE button. The screen will display 3 LCD BRIGHT.  
Wait a few seconds and the screen will go to idle and display the date and  
time  
Set the Interface  
1
With the phone on hook, press the MUTE button. The screen will display 1.  
SET DATE  
2
3
Press the VOL+ button three times. The screen will display 4 INTERFACE.  
Press the MUTE button. The screen will display USB PSTN. Insure that  
PSTN is blinking.  
4
5
Press the MUTE button. The screen will display 4 INTERFACE.  
Wait a few seconds and the screen will go to idle and display the date and  
time.  
9
TELEPHONE FEATURES  
To PlaceACall  
Press the On/Off button and you will hear a dial tone. The On/Off LED will light.  
Dial the telephone number using the keypad.  
To EndACall  
Press the On/Off button. The On/Off LED will no longer be lighted.  
ToAnswerACall  
When the Conference Telephone rings, press the On/Off button to answer the call,  
and the LED indicator will light up to signal the unit is ON.  
ToAdjustVolume  
To adjust volume level, use the VOL+ and VOL- keys until the desired level is  
reached. Twelve volume steps are available. When the maximum or minimum  
volume is reached, the Volume Status LED will turn red.  
To MuteAConversation  
To turn off the microphones during a conversation, press the MUTE button. The  
LED indicator will flash to signal that the user cannot be heard at the other end of  
the line. To turn on the microphones, press the MUTE button again.  
To Place a Call on Hold  
To place a call on Hold, press the HOLD button during a conversation. The Hold  
LED indicator will flash and both the microphones and speaker will be muted so that  
neither party can be heard by the other. To remove a call from Hold, press the HOLD  
button again. Please note that the ON/OFF button cannot be used to retrieve a call  
from hold.  
To Use Redial  
With the conference phone is off-hook, press the REDIAL button to call the last  
number dialed.  
To Use Flash  
Pressing the FLASH button will generate a timed hookswitch signal. The standard  
value for this time is 600 milliseconds. See the instructions on Page 4 for setting the  
Flash time.  
Flash may be used to switch between calls if the user subscribes to Call Waiting  
services from the local telephone company. It may also be used for three-way  
calling. Again a subscription to this service is required. Instructions for these  
features should be obtained from the telephone company.  
10  
Memory Dial  
The CP4400 provides 20 memory dial locations. Each location can store up to 31  
digits.  
Storing a Memory Dial Number  
With the phone on-hook, follow the steps below to store a memory dial number.  
1
Press STORE. The Memory LED will blink. The screen will display GROUP  
(01-20).  
2
Dial a 2 digit storage location. This number must be between 01 and 20.  
3. If the location is empty, skip to step 7. If a number is already stored in this  
location, it will be displayed at this time.  
4. Press STORE. The display will show BEGIN CANCEL.  
5. Use VOL+ VOL- to select BEGIN to enter a new number or CANCEL to exit  
without changing the number.  
6. Press STORE. If CANCEL was selected, the phone display will return to idle.  
If BEGIN was selected, proceed to Step 7.  
7. Dial the number to be stored, up to 31 digits.  
8
Press STORE.  
If a mistake is made during the process, the Memory LED will turn red.  
Dialing a Memory Dial Number  
With the phone on-hook, follow the steps below to dial a memory dial number.  
1
2
Push the MEMO button. The screen will display SPDL(01-20).  
Dial the 2 digit storage location (00 to 20) to be dialed. The number will be  
dialed.  
Caller ID  
The CP4400 provides on-hook caller ID. It will display the name and number of an  
incoming call. The CP4400 is NOT compatible with off-hook caller ID, also called  
Caller ID on CallWaiting (CIDCW).  
Review Incoming Calls  
While on-hook, press the VOL- button to review incoming calls.  
Review Outgoing Calls  
While on-hook, press the VOL+ button to review outgoing (dialed) calls.  
11  
TELEPHONE SERVICE PROBLEMS  
No DialTone  
Check that the connections to the telephone line and the AC power are  
correct and secure.  
Try a different line.  
Echoes, Short Silences, or Clipped Speech  
This is normal for the first few seconds of a call as the telephone adjusts to  
the room acoustics.  
Minimize any external noise. Close doors and windows. Avoid rustling  
papers on the conference table. Do not touch the phone during a call.  
Try calling again to see if another line provides a better connection.  
MAINTENANCE INFORMATION  
Treat your telephone equipment with care for trouble-free performance.  
Avoid putting near heating appliances and devices that generate electrical noise (for  
example, motors and florescent lamps).  
Clean your telephone equipment with a damp cloth. Stains may be removed with a  
mild soap. Do not use liquid or aerosol detergents or cleaning agents.  
Do not expose to direct sunlight or moisture  
Retain the original package in case you need to ship it at a later date.  
12  
TELEPHONE REPAIR  
DO NOTATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Conference Telephones  
manufactured by CORTELCO must be returned to us for repair.  
You can return your telephone to CORTELCO for repair or replacement in accordance  
with our LIMITED WARRANTY.  
CORTELCO warrants THIS PRODUCT against defects in material and workmanship in  
accordance with our LIMITED WARRANTY. If your telephone is returned for repair, include  
a copy of your sales receipt containing the date-of-purchase. DO NOT INCLUDE THE  
ORIGINALSALESRECEIPT.  
If date-of-purchase is not included, the factory date printed on the label on the bottom  
of your telephone will be used as the date-of-purchase. The factory date allows six months  
for distribution and sale of this product.  
If you return your telephone for repair, the warranty period is not extended. The  
original date-of-purchase continues to apply to your warranty.  
OUT-OF-WARRANTYREPAIR We will repair this product for a nominal fee after the LIMITED  
WARRANTY has expired if you send it to us in a complete and undamaged condition. The  
repaired Telephone will be shipped to you C.O.D., freight collect.  
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair, package it  
carefully, in the original carton. Be sure to include your return address, a copy of the sales  
receipt showing date-of-purchase, and a note describing the problem you have with your  
Telephone. Shipping must be prepaid. If the telephone is in warranty, it will be repaired or  
replaced, at our option, at no cost to you, and it will be returned shipping prepaid.  
Ship your Conference Telephone (shipping prepaid) to:  
CORTELCO  
REPAIRCENTER  
1703 SAWYER ROAD  
CORINTH, MS38834  
13  
FCC INFORMATION  
Part 68 is a Federal regulation which requires equipment to be tested and registered with  
the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC  
rules. On the bottom of the telephone is a label that contains, among other information, the  
FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment. You  
must, upon request, provide this information to your telephone company.  
The Ringer Equivalence Number, which is used to determine the number of devices you  
may connect to your phone line, indicates the amount of power that your telephone draws  
from the telephone company line during ringing. If you have more than one telephone (or  
other terminal device) connected to the telephone company line, you should total the ringer  
equivalence numbers (REN s), and be sure that the total is not more than five. Your tele-  
phones may not ring if the total is more than five. Also, in some rural locations, your  
telephone may not ring if the REN total is more than three.  
RESTRICTIONS You must not connect your telephone to coin-operated lines or party lines.  
INSTALLATION This model telephone must be connected to the telephone company lines  
through a modular jack. The required USOC for the modular jack is RJ11C for desk mounting  
and RJ11W for wall mounting. The USOC number is printed on the label on the bottom of your  
telephone.  
IN CASE OF TROUBLE If your telephone should cause problems on the telephone line, the  
telephone company can temporarily disconnect your service. The telephone company must  
then notify and allow you to correct the problem.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) this device may not cause harmful interference, and (2) this device must  
accept any interference received, including interference that may cause undesired opera-  
tion.  
Warning: Changes or modifications to this unit not expressly approved by the party respon-  
sible for compliance could void the user’s authority to operate the equipment.  
Note: This equipment has been tested and found to comply with the limits for a CLASS B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This equip-  
ment generates, uses, and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to radio communica-  
tions. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television recep-  
tion, which can be determined by turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio TV technician for help.  
NOTICE: This equipment meets the applicable Industry CanadaTerminal EquipmentTechnical  
Specifications. This is confirmed by the registration number. The abbreviation, IC, before the  
registration number signifies that registration was performed based on a Declaration of  
Conformity indicating that Industry Canada technical specifications were met. It does not  
imply that Industry Canada approved the equipment.  
14  
15  
LIMITED WARRANTY  
If you purchased this product new in the U.S. or Puerto Rico, Cortelco warrants it against  
defects in material and workmanship for a period of one year from the original date of  
purchase. This warranty is in lieu of all other express warranties. During the warranty  
period, Cortelco agrees to repair or at its option, replace the defective product, or any part  
without charge for parts or labor. This is your exclusive remedy. This warranty does not  
cover damage resulting from accident, misuse, abuse, improper installation/operation, lack of  
reasonable care, the affixing of any attachment not provided by Cortelco with the product  
and loss of parts. The warranty is voided in the event any unauthorized person alters or  
repairs the unit.  
Telephone companies use different types of equipment and offer various types of services  
to customers. Cortelco does not warrant that this product is compatible with the type  
of equipment of any particular phone company or the services provided by it.  
Cortelco disclaims any implied warranty, including the Warranty Of Merchantability and  
the Warranty Of Fitness for a particular purpose, as of the date one year from the original  
purchase of the product. Cortelco assumes no responsibility for any special, incidental or  
consequential damages. This warranty gives you specific legal rights, and you may have  
other rights which vary from state to state.  
If failure occurs and your Conference Telephone is in warranty, service shall be provided by  
returning it shipping prepaid to:  
Cortelco  
Repair Center  
1703 Sawyer Road  
Corinth, Mississippi 38834  
The product will be repaired or replaced if examination by Cortelco determines the product  
to be defective.  
CP4400 - Rev. 1.1  
16  

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