Clarity Cordless Telephone D712 User Manual

D714™  
D712™  
User Guide  
Big Button Cordless Phone with  
Digital Answering Machine  
Clarity, a Division of Plantronics, Inc.  
4289 Bonny Oaks Drive,  
Chattanooga,TN 37406  
Tel: 800-426-3738 Fax: 800-325-8871  
©2011 Clarity, a Division of Plantronics, Inc.All rights reserved.  
Clarity, D714, D712, D702HS, D704HS are trademarks or  
registered trademarks of Plantronics, Inc.  
Rev.A (04-08)  
PRINTED IN CHINA  
TABLE OF CONTENTS  
TABLE OF CONTENTS  
DIRECTORY  
BASE SETTINGS  
Add a New Directory Entry..........................................................28  
View a Directory Entry...................................................................28  
Search a Directory Entry by Name.............................................29  
Edit a Directory Entry.....................................................................29  
Delete a Directory Entry...............................................................30  
SPEED DIAL NUMBERS  
Change the dial mode.....................................................................39  
Set the Home Area Code..............................................................39  
REGISTER/DEREGISTER HANDSETS  
Register a Handset..........................................................................40  
Deregister All Handsets................................................................41  
ANSWERING SYSTEM  
Add a Speed Dial Number.............................................................31  
Dial a Speed Dial Number.............................................................31  
Delete a Speed Dial Number........................................................32  
CALLER ID DISPLAY  
Missed Calls Indicator.....................................................................33  
Reasons for Missing CID information.........................................34  
View the Call Log Entries..............................................................34  
Store a Call Log Number into the Directory............................35  
Delete an Entry in the Call Log....................................................35  
Delete the Entire List in the Call Log.........................................35  
HANDSET SETTINGS  
LCD Language Settings...................................................................36  
Voicemail waiting..............................................................................36  
ClearVoicemail Indication..............................................................36  
Set Date andTime...........................................................................37  
CIDTime Synchronization.............................................................37  
Set the RingerTone.........................................................................38  
Set the RingerVolume....................................................................38  
Set KeyTone......................................................................................38  
Play Messages....................................................................................42  
Delete All Old Messages................................................................43  
Turn Answering System ON/OFF.................................................43  
Play the Current Announcement..................................................44  
Record a New Announcement......................................................44  
PlayYour Recorded Announcement.............................................44  
DeleteYour Announcement...........................................................44  
Record a Memo................................................................................45  
PlayYour Memo................................................................................45  
Call Screening Setup........................................................................46  
Number of Rings..............................................................................46  
Message AlertTone..........................................................................47  
RecordingTime.................................................................................47  
Remote Access Code......................................................................48  
Remotely Access the Answering System.....................................48  
TROUBLESHOOTING  
Troubleshooting................................................................................51  
2
3
IMPORTANT SAFETY INSTRUCTIONS  
IMPORTANT SAFETY INSTRUCTIONS  
Privacy of communications may not be ensured when using this phone.  
13.To reduce the risk of electrical shock, do not take this phone apart.  
Opening or removing covers may expose you to dangerous voltages or other  
risks. Incorrect reassembly can cause electric shock when the appliance is  
subsequently used.  
Warning:To maintain the compliance with the FCC’s RF exposure guideline,  
place the base unit at least 20 cm from nearby persons.  
14. Unplug this product from the wall outlet and refer servicing to the  
manufacturer under the following conditions: when the power supply cord  
or plug is frayed or damaged; if liquid has been spilled into the product; if  
the telephone has been exposed to rain or water; if the telephone has been  
dropped or the case has been damaged; if the telephone exhibits a distinct  
change in performance; if the telephone does not operate normally by following  
the operating instructions.Adjust only those controls that are covered by  
the operating instructions. Improper adjustment may require extensive work  
by a qualified technician to restore the telephone to normal operation; if the  
telephone does not operate normally by following the operating instructions.  
Warning:To reduce the risk of fire or injury to persons, read and follow these  
instructions.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the telephone.  
3.Avoid contact with liquids. Do not locate base unit or handset near water, for  
example, near a bathtub, wash basin, sink or laundry tub, in a wet basement or  
near a swimming pool.  
4.Avoid using a telephone (other than a cordless type) during a storm.There  
may be a remote risk of electrical shock from lightning.  
15. Never install telephone wiring during a lightning storm.  
5. Do not use the telephone to report a gas leak in the vicinity of the leak.  
16. Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
17. Never touch uninsulated telephone wires or terminals unless the telephone  
line has been disconnected at the network interface.  
6. Unplug this telephone from the wall outlets before cleaning. Do not use  
liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for  
cleaning.  
7. Place this telephone on a stable surface. Serious damage and/or injury may  
result if the telephone falls.  
8. Do not cover the slots and openings on this telephone.This telephone should  
never be placed near or over a radiator or heat register.This telephone should  
not be placed in a built-in installation unless proper ventilation is provided.  
9. Operate this telephone using the electrical voltage as stated on the base unit  
or the owner’s manual. If you are not sure of the voltage in your home, consult  
your dealer or local power company.  
10. Do not allow anything to rest on the power cord or locate this product  
in an area where the power cord is likely to be damaged by furniture or foot  
traffic.  
11. Do not overload wall outlets or extension cords as this can increase the  
risk of fire or electrical shock.  
12. Never push any objects through the slots in the telephone.They can touch  
dangerous voltage points or short out parts that could result in a risk of fire or  
electrical shock. Never spill liquid of any kind on the telephone.  
18. Use caution when installing or modifying telephone lines.  
19.This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power supply  
to your home, consult your local power company.  
20. Do not attempt to open the AC adapter.There are potentially dangerous  
voltages inside, and there are no serviceable parts.  
21. Discontinue use of product and contact Clarity if the product overheats, has  
a damaged cord or plug, if the product has been dropped or damaged or if the  
product has come into contact with liquids.  
22. Use only the AC adapter provided with this product or a replacement AC  
adapter provided by Clarity.  
23.This phone amplifies sound to loud volumes.To prevent hearing damage,  
all users of the phone should be informed of the high volume capability of the  
phone and children should only use the phone when supervised by an adult.  
24. Exposure to high volume sound levels or excessive sound pressure may  
4
5
PACKAGING CONTENTS/LOCATION  
IMPORTANT SAFETY INSTRUCTIONS  
cause temporary or permanent damage to your hearing.Although there is no  
single volume setting that is appropriate for everyone, you should always use  
your telephone with the volume set at moderate levels and avoid prolonged  
exposure to high volume sound levels.The louder the volume, the less time  
is required before your hearing could be affected. If you experience hearing  
discomfort, you should have your hearing checked by a doctor.To protect your  
hearing, you should:  
A) Set the volume control in a low position and gradually increase  
the volume as needed. Before pressing the BOOST button, reduce  
the volume to the lowest level. Use the phone on the lowest  
volume setting as possible.  
The package contains the following items:  
• 1 Handset  
• 1 Base station  
• 1 Belt clip  
• 1 AC power adapter  
1Telephone line cord  
• 2 Rechargeable batteries  
• 1 User guide  
Your package includes all the items as shown here. If there is anything missing,  
please contact our Customer Care Department immediately.  
NOTE: PLEASE RETAIN A COPY OF PROOF OF PURCHASE FORYOUR  
RECORDS.  
B) Limit the amount of time you use the telephone at high volume  
levels.  
25. If you experience a skin irritation after using this product, discontinue use  
and contact Clarity.  
Location  
BATTERY SAFETY INSTRUCTIONS  
For maximum coverage and reduce the interference, here are some guidelines  
you should consider when you place the base unit:  
Dispose of used batteries according to the instructions.  
1. Do not dispose of the battery in a fire as it may explode. Check with local  
codes for possible special disposal instructions.  
2. Do not open or mutilate the battery. Released electrolyte is corrosive and  
may cause damage to the eyes and skin. It may be toxic if swallowed.  
3. Exercise care in handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets and keys.The battery or  
- place it at a convenient, high,and central location with no obstructions  
between the handset and base unit in an indoor environment.  
- place it away from electronic appliances such as televisions, microwave ovens,  
radios, personal computers, wireless devices or other cordless phones.  
- avoid facing radio frequency transmitters, such as external antennas of mobile  
phone cell stations.  
- avoid plugging it into the same circuit as other major household electrical  
appliances because of the potential for interference.Try moving the appliance  
or the base unit to another power outlet.  
conduction material may overheat and cause burns.  
4. Remove batteries when they are discharged and when the equipment will  
not be used for an extended period of time. Dispose of batteries according to  
local environmental laws.  
5. Do not disassemble, heat, crush, deform or puncture batteries.  
6. Do not attempt to charge non-rechargeable batteries.  
If the reception for a base unit location is not satisfactory, move it to another  
location for better reception.  
Depending on the surrounding conditions as well as spatial and structural  
factors, the range may be reduced.The range indoors is normally less than  
outdoors.  
7. Keep batteries out of the reach of children.  
6
7
INSTALLING YOUR PHONE  
INSTALLING/CHARGING BATTERIES  
Connecting the base station  
1) Slide out the battery compartment cover.  
2) Place the two batteries as indicated. Follow the polarity.  
3) Slide the battery compartment cover back.  
4) Put the handset on the base and charge for 16 hours first  
time. A beep indicates that the handset is properly placed on  
the base or charger.  
1) Plug the power supply & line cord into the base station.  
2) Plug the other end of power supply & line cord into the wall  
socket, as shown.  
3) Always use the cables provided in the box.  
Use only NiMH rechargeable batteries.  
NOTE: Please refer to the Battery Safety Instructions on page 6 for  
proper use and disposal of the batteries.  
8
9
HANDSET OVERVIEW  
HANDSET OVERVIEW  
13  
1. RD/P (REDIAL / PAUSE)  
In idle mode, press repeatedly to view the last numbers dialed  
While entering numbers, press and hold to insert a dialing pause  
(P)  
14  
15  
12  
2. BOOST  
During a call, press to enhance the clarity and loudness of your  
16  
caller’s voice.  
17  
11  
10  
9
1
3
3. MUTE / X (REMOVE)  
During a call, press to mute the microphone  
While predialing, press to delete a digit.  
While reviewing the redial list, directory, speed dial list or caller  
ID history, press to delete and individual entry.  
When ringing, press to turn off the handset ringer temporarily.  
2
4
5
6
4. VOLUME UP / DIRECTORY / SCROLL UP  
In menu mode, press to scroll up the menu items  
During a call, press to increase listening volume.  
In idle mode, press to access the directory.  
While entering names or numbers in the directory, press to  
move the cursor to the right.  
7
8
5. TALK OFF / CLEAR  
During a call, press to end the call.  
While using menus, press to cancel an operation, return to the  
previous menu, or standby mode.  
In idle mode, press and hold to erase the missed calls indicator.  
When ringing, press to turn off the handset ringer temporarily.  
10  
11  
HANDSET OVERVIEW  
HANDSET OVERVIEW  
6. VOLUME DOWN / CALL LOG / SCROLL DOWN  
11. SPEAKER (on/off)  
In menu mode: Press to scroll down the menu items.  
During a call, press to decrease listening volume.  
In idle mode, press to access the call list.  
While entering names or numbers in the directory, press to  
move the cursor to the left.  
In idle / pre-dial mode: Press to make a call with the  
speakerphone.  
During a call: Press to toggle between the speakerphone and the  
earpiece.  
In Call List / directory/redial list entry: Press to make a call with  
the speakerphone.  
During ringing: Press to answer a call with the speakerphone.  
7. ALPHANUMERIC KEYPAD, * (STAR), # (POUND)  
In idle or editing mode, press to insert a digit / character.  
0 key: while entering the directory names, press to insert a  
space.  
12. TONE  
During a call, press to change the quality of the audio to best suits  
1 key:While reviewing a caller ID history entry, press repeatedly  
to add or remove 1 in front of the telephone number before  
dialing or saving it in the directory.  
your hearing.  
13. VISUAL RINGER LIGHT  
* key during a call, press to send touch-tone signals temporarily.  
# keyWhen reviewing a caller ID history entry, press repeatedly  
to view the dialing options.  
Flashes when there is an incoming outside call or the telephone  
base is paging all handsets.  
14. EARPIECE  
8. MICROPHONE  
15. VOLUME UP / DIRECTORY / SCROLL UP  
Refer to point 4 for the key instruction  
9. TALK ON / FLASH  
Press to make or answer a call.  
During a call, press to answer an incoming call when you receive  
a call waiting alert.  
16. VOLUME DOWN / DIRECTORY / SCROLL DOWN  
Refer to point 6 for the key instruction  
10. MENU / SELECT  
17. HEADSET JACK  
In idle mode, press to access menu items  
In menu mode, press to select an items, save an entry or setting.  
We recommend the Plantronics™ headsets M210C©, M214©.  
12  
13  
BASE OVERVIEW  
BASE OVERVIEW  
1. DEL (DELETE)  
Press once to delete the message during playback.  
While in standby, press twice to delete all old messages.  
Note: New voice messages will not be deleted.  
8
1
2. VOL + (VOLUME UP)  
Increase speaker volume during message playback.  
3.ANSWERING MACHINE (TAM) (on/off)  
2
3
Press to turn on the answering machine.  
Press again to turn off the answering machine.  
4. NEXT (SKIP FORWARD)  
Press to skip the current message and play the next message.  
7
5. PLAY/STOP  
Press to play the message.  
Press again to stop the message playback.  
6. PREV (SKIP BACKWARD)  
Press to repeat playing the current message from the beginning.  
Press twice to skip backward to the previous message.  
4
5
6
7. VOL - (VOLUME DOWN)  
Decrease speaker volume during message playback.  
8. FIND  
Press the FIND button on the base station to page your registered  
handset(s).  
14  
15  
BASE OVERVIEW  
HANDSET SCREEN ICONS  
The screen display gives you information on the current status of the  
telephone.  
Message window displays  
See the table below for other message window displays.  
0
There are no messages in the answering system.  
After a power failure, the number in the message  
window flashes to indicate the date and time need to be  
set.  
0
(flashing)  
0-6  
1-8  
Telephone base ringer volume while adjusting.  
Speaker volume level of the telephone base while  
adjusting.  
Total number of messages and memos.  
Current message number during old message  
playback.  
The speakerphone is turned on.  
1-99  
While reviewing the call list history, missed calls that  
have not been reviewed.  
Total number of new messages and memos.The  
number flashes when there are new messages that  
have not been reviewed.  
Current message number during new message  
playback.  
After a power failure, the number in the message  
window flashes to indicate the date and time need to  
be set.  
The ringer is switched off.  
1-99  
(flashing)  
New message in the answering system.  
Answering system is turned on.  
1-99 and F  
(alternating)  
Memory is full. Messages must be deleted before new  
messages can be recorded.  
New voicemail received from the telephone service  
provider(network subscription is required).  
The answering system is being programmed by a  
system handset.  
The answering system is deleting all old messages.  
The answering system is answering a call or recording  
a memo or announcement.  
The audio boost feature is on.  
The microphone is muted.  
--  
The answering system is being accessed remotely.  
2/3 battery power level.  
1/3 battery power level.  
16  
17  
HANDSET MENU STRUCTURE  
HANDSET - TEXT ENTRY TABLE  
The following table shows you where each letter and punctuation character  
can be found.This will be helpful when storing a name in the directory.  
Flashes when low battery power level is detected,  
needs charging.  
In editing mode, a cursor is displayed to indicate the current text entry  
position. It is positioned at the right of the last character entered.  
Writing Tips:  
Animation in cycle, battery is charging.  
1. Once a character is selected, the cursor will move to the next position  
after a short pause.  
2. You can move the cursor within the text by <UP/DOWN> to amend  
the text entry.  
MENU STRUCTURE  
3. Press <MUTE/X> to delete the last character / digit.  
4. Press and hold <MUTE/X> to delete the entire text string.  
In idle mode, press <MENU/SELECT>, then <UP/DOWN> to browse the  
menu items. Refer to the following for the menu structure.  
KeystrokeTable  
Main  
Menu  
Play  
messages  
Call  
log  
Answering sys  
Directory  
Intercom  
Characters by number of key presses  
Number  
key  
1
1
2
3
4
5
6
7
8
9
10  
11  
,
(Displayed  
only when  
two or  
more  
handsets  
registered.)  
Announcement  
Delete all old  
Record memo  
Answer ON / OFF  
Ans sys setup  
1
2
3
4
5
6
7
8
9
0
.
-
'
(
)
*
#
&
/
Review  
Add contact  
Speed dial  
Review  
Delete  
all calls  
Sub  
menu  
A
D
G
J
B
C
F
a
d
g
j
b
e
h
k
n
p
u
w
c
f
2
3
4
5
6
r
E
H
K
N
Q
U
X
0
I
i
L
l
Main  
Menu  
Ringers  
Settings  
Registration  
M
P
O
R
V
Y
m
S
t
o
q
v
x
s
z
7
9
Ringer volume  
Ringer tone  
LCD language  
Clr voicemail  
Key tone  
Set date / time  
Home area code  
Dial mode  
T
8
y
Sub  
menu  
W
Z
Space  
NOTE: When entering a name in the directory, the first letter of each word  
will be automatically capitalized.  
Audio Tone Settings  
18  
19  
HANDSET AUDIO OPERATION  
HANDSET AUDIO OPERATION  
Use this feature to change the quality of the audio of the handset to best suit  
your hearing.  
While you are on a call, press TONE repeatedly to select an equalizer setting:  
Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural).  
The tone setting remains set until you change it again.  
During a call:  
Press <UP/DOWN> to increase or decrease the listening volume.The current  
setting is shown.When the volume reaches the minimum or maximum setting,  
you hear two beeps.When you end the call, the setting will remain at the last  
selected level.  
Note: The handset earpiece volume setting (1-5) and speakerphone volume  
setting (1-6) are independent.  
Audio Boost  
WARNING: VOLUME MAY BE LOUD.  
PROCEED WITH CARE.  
Use the audio boost featu
Mute  
caller’s voice on the handset earpiece .  
Use the mute function to turn off the microphone while on a call.You can hear  
the caller, but the caller does not hear you.  
To turn on this feature:  
While you are on a call using the handset earpiece, press AUDIO  
BOOST.The AUDIO BOOST icon appears until you turn off this  
feature.  
You must press AUDIO BOOST every time you want to activate  
the feature.  
1.To mute the call  
During a call, Press <MUTE/X>.When mute is on, the handset screen  
shows Muted for a few seconds and the MUTE icon appears until you  
turn off mute. Or mute is automatically canceled when you end the call.  
Note: Mute will also be canceled automatically when you press <TALK  
ON/ FLASH> to answer the second waiting call.  
To turn off this feature:  
Press AUDIO BOOST.  
- OR -  
2.To un-mute the call  
Audio boost ends when you switch from the handset earpiece (normal  
handset use) to the speakerphone.  
Note:  
When mute is on, press <MUTE/X> and then resume speaking.When mute is  
off, Microphone on appears temporarily on the handset screen  
Audio Boost ends when you end the call. If you end a call when the audio  
boost feature is on, the handset earpiece listening volume automatically resets  
to level 1 (the minimum setting) for the next call.  
Make a Call  
NOTE: D712 - amplification up to 30dB (in Audio Boost mode)  
D714 - amplification up to 40dB (in Audio Boost mode)  
Volume Control (earpiece and speakerphone)  
20  
21  
USING YOUR PHONE  
USING YOUR PHONE  
6. Call from the Redial List  
1. Pre-dialing  
1. In idle mode, press <RD/P> to access the redial list.  
2. Press <UP> or <DOWN> to select the desired redial number.  
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected  
number.  
Enter the phone number first, then press <TALK ON/FLASH> or  
<SPEAKER> to dial out the number. Press <TALK OFF/CLEAR> or  
<MUTE/X> to clear the entry.  
Note:  
2. Direct Dialing  
Your handset automatically times the duration of every call. The call  
timer will display a few seconds after the call has been made. It is shown  
in hours, minutes and seconds format.  
Press <TALK ON/FLASH> or <SPEAKER> to access dial tone, then enter  
the phone number.  
3. Dial a speed dial number  
Temporary Tone Dialing  
In idle mode, press and hold a dial pad key (0 through 9) to display the  
desired speed dial entry.  
The handset automatically dials out the displayed number.  
- OR -  
Press <TALK OFF/CLEAR> to stop dialing the displayed number.  
Note:You need to set the speed dial number first. If the speed dial  
location you selected is empty, the screen shows the speed dial list  
instead.  
If you have pulse (rotary) dialing service only, you can temporarily switch from  
pulse to touch-tone dialing during a call.  
During a call, press <*>. Buttons pressed after this send touch-tone signals.The  
telephone automatically returns to pulse dialing mode after you end the call.  
Answer a Call  
When the phone rings, press <TALK ON / FLASH> to use the earpiece  
- OR -  
Press <SPEAKER > to use the speakerphone.  
4. Call from Directory  
1. In idle mode, press <UP> to access the directory.Alternatively, press  
<MENU/SELECT> to access the directory from the main menu.  
2. Press <UP> or <DOWN> to select the desired directory entry.  
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected  
entry.  
End a Call  
During a call connection on handset, press <TALK OFF/ CLEAR> to end  
the call.  
- OR -  
5. Call from the Call Log  
1. In idle mode, press <DOWN> to access the call log.Alternatively,  
press <MENU/SELECT> to access the call log from the main menu.  
2. Press <UP/DOWN> to select the desired call log entry.  
3. Press <TALK ON / FLASH> or <SPEAKER> to dial out to the  
selected entry.  
Put the handset on the base station to end the call.  
.Chain dialing  
This feature allows you to initiate a dialing sequence from numbers stored in  
22  
23  
USING YOUR PHONE  
USING YOUR PHONE  
the directory, call log or redial list while you are on a call.  
Chain dialing can be useful if you wish to access numbers other than phone  
numbers (such as bank account information or access codes) from the  
directory, call log or redial list.  
in the directory to go with the number, the name will be displayed instead. The  
most recent last number will display at the top of the redial list.  
To Review the redial list entry  
1. In idle mode, press <RD/P> to access redial list  
2. Press <UP/DOWN>, or press <RD/P> repeatedly to review the redial  
list entry.  
To access a number in the directory while on a call:  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> or press the dial pad keys  
(0 through 9) to find the desired entry.  
3. Press <MENU/SELECT>.The telephone automatically dials the displayed  
number.  
To Redial a Number from the Redial List  
1. Follow the steps in the previous section.  
2. Press <TALK ON/FLASH> or <SPEAKER> to dial the selected redial  
number.  
To access a number in the call log history while on a call:  
1. Press <MENU/SELECT>, then<UP/DOWN> to select Call log.  
2. Press <MENU/SELECT>, then<UP/DOWN> to scroll to the desired  
entry. (Press # to view the dialing options, if necessary.)  
3. Press <MENU/SELECT>.The telephone automatically dials the displayed  
number.  
To Store a Redial Number into the Directory  
1. Follow the steps in the section under “Review the redial list entry”  
above.  
2. Press <MENU/SELECT> twice, then use the keypad to edit the number  
if necessary,  
3. Press <MENU/SELECT> and use the keypad to enter the name  
4. Press <MENU/SELECT> to save.  
To access the redial list while on a call:  
1. Press <RD/P>.The screen shows the number most recently called. If it  
is not the desired number, Press <UP/DOWN> to scroll to the desired  
number.  
To Delete a Redial Number  
1. Follow the steps in the section under “Review the redial list entry” on  
the preceding page.  
2. Press <MENU/SELECT>.The handset dials the displayed number.  
2. While reviewing a number in the redial list, press <MUTE /X> to delete  
the selected entry.A confirmation tone sounds.  
Note: Press <TALK OFF/CLEAR> to exit the directory, call log history or  
redial list and return to the call without dialing the displayed number.  
Find the Handset  
You can use the handset locator feature to find misplaced handsets.  
Redial list  
You can redial up to 20 of the last numbers called. If you have stored a name  
24  
25  
USING YOUR PHONE  
USING YOUR PHONE  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Intercom.  
To start the paging tone:  
2. Press <MENU/SELECT>:  
Press <FIND> on the telephone base.All the registered handsets will ring,  
and the ** Paging** is flashing on handset screen.  
If you have two handsets, the outside call is put on hold and your  
handset screen shows Calling other handset.The other handset  
rings and its screen shows Other handset is calling.  
If you have more than two registered handsets, your screen shows  
Intercom to: Use the dial pad keys to enter a handset number.  
The outside call is put on hold and your handset screen shows  
Calling HANDSET X.The other handset rings and its screen  
shows HANDSET X is calling.  
To stop the paging tone:  
Press <TALK ON / FLASH>, <SPEAKER>, or any dial pad key (0-9 *, or  
#) on the handset(s).  
- OR -  
Press <FIND> on the telephone base or put the handset in the  
telephone base or charge.  
3. The external call is put on hold automatically and the called handset  
rings.  
4. Press <TALK ON/FLASH> or <SPEAKER> on the called handset to  
establish an internal call.  
5. Press <TALK OFF/CLEAR> on the calling handset or put the calling  
handset on the charging cradle to end the current call with the  
external party.  
Make an Internal Call  
This feature is only applicable when there are at least two registered handsets.  
It allows you to make internal calls, transfer external calls from one handset to  
another handset and make conference calls.  
Intercom Another Handset  
6. The external call is transferred to the called handset.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Intercom.  
2. Press <MENU/SELECT>:  
Make a 3-way Conference Call  
The conference call feature allows one external call to be shared with two  
handsets or a handset and base.The three parties can share the conversation  
and no network subscription is required.  
If you have two handsets, your handset screen shows Calling  
other handset.The other handset rings and its screen shows  
Other handset is calling.  
If you have more than two registered handsets, your screen shows  
Intercom to: Use the dial pad keys to select the other handset.  
Your handset screen shows Calling HANDSET X.The other  
handset rings and its screen shows HANDSET X is calling.  
During an external call, press <TALK/FLASH> or <SPEAKER> on the handset  
to establish the conference call if another handset has answered the call.  
NOTE:Any handset that hangs up during a call will leave the rest of the  
handsets still in connection with the external caller.  
Your phone can store up to 100 directory entries with names and numbers.  
Each directory entry can have a maximum of 30 digits for the phone number  
and 15 characters for the name.  
3. The called handset rings. Press <TALK ON/FLASH> or <SPEAKER> on  
the called handset to establish the internal call.  
Transfer an External Call from Handset to Handset  
During an external call:  
26  
27  
DIRECTORY  
DIRECTORY  
2. When an entry appears, press the dial pad keys (0-9) to start a name  
search (alphabetical search).  
Add a New Directory Entry  
The directory shows the first name beginning with the first letter  
associated with the dial pad key if there is an entry in the directory  
that begins with that letter. Press <UP/DOWN> to scroll through  
the entries beginning with that letter.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Add contact.  
3. Press <MENU/SELECT>, then use the keypad to enter the number.  
-OR-  
3. To see other names that start with the letters on the same dial pad  
key, keep pressing the key until the desired letter is shown.The names  
appear in alphabetical order.  
Copy a number from redial list:  
Press <RD/P>.  
Press <UP/DOWN> or press <RD/P> repeatedly to locate the  
number to copy.  
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your  
directory:  
Press <MENU/SELECT>to copy the number.  
If you press 5 (JKL) once, J and then Jennifer displays.  
If you press 5 (JKL) once, J displays. Press <DOWN>. Jessie displays.  
If you press 5 (JKL) twice, K and then Kevin displays.  
If you press 5 (JKL) three times, L and then Linda displays.  
If you press 5 (JKL) five times, J displays and then Jennifer displays  
again.  
4. Press <MENU/SELECT>, then use the keypad to enter the name.  
5. Press <MENU/SELECT> to store the directory entry.  
Note:  
When entering the number and name:  
Press <UP> or <DOWN> to move the cursor to the right or left.  
Press and hold <RD/P> to enter a dialing pause (a P appears).  
Press <MUTE/X> to erase a digit or character.  
Note: If you press a key (0-9) and no name starts with the letters on that key,  
the directory shows the entry that matches the next letter in the directory.  
Press and hold <MUTE/X> to erase all digits or characters.  
Edit a Directory Entry  
View a Directory Entry  
1. In idle mode, press <UP> to access the directory.  
-OR-  
1. In idle mode, press <UP> to access the directory.  
-OR-  
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,  
then press <MENU/SELECT> twice to select Review.  
2. Press <UP/DOWN> or to view the directory entries. Entries appear  
alphabetically by the first letter in the name.  
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,  
then press <MENU/SELECT> twice to select Review.  
2. Press <UP/DOWN> to select the directory entry or search a  
directory entry by name.  
Search a Directory Entry by Name  
3. Press <MENU/SELECT>, then use the keypad to edit the number if  
necessary.  
1. In idle mode, press <UP> to show the first entry in the directory.  
4. Press <MENU/SELECT>, then use the keypad to edit the name if  
28  
29  
DIRECTORY  
SPEED DIAL NUMBERS  
necessary.  
5. Press <MENU/SELECT> to save.  
Only one handset can access the speed dial locations at a time. If another  
handset attempts to access the speed dial locations, the screen shows Not  
available at this time.  
Delete a Directory Entry  
Add a Speed Dial Number  
1. In idle mode, press <UP> to access the directory.  
-OR-  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select an empty speed  
dial location.  
Press <MENU/SELECT>, then <UP/DOWN> to select Directory,  
then press <MENU/SELECT> twice to select Review.  
2. Press <UP/DOWN> to select the desired directory entry.  
3. Press <MUTE/X>; the screen shows Delete contact?  
4. Press <MENU/SELECT> to confirm. Or Press <TALK OFF/CLEAR> to  
exit without deleting the selected entry.  
4. Press <MENU/SELECT> to access the directory list, then press <UP/  
DOWN> to select the desired directory entry.  
5. Press <MENU/SELECT> to save.The name of the desired directory  
entry appears in the selected speed dial location.  
Note:  
Note: If the directory entry you deleted is also in the speed dial location, the  
telephone will automatically clear the speed dial location that entry occupied.  
This telephone has 10 speed dial locations where you can assign telephone  
numbers from the directory you wish to dial numbers by pressing and holding  
the respective digits keys from idle mode.  
If the directory is empty, when you press MENU/SELECT in step 4, the  
screen shows Directory empty.  
If the speed dial location you selected is occupied, the new directory  
entry you selected replaces the old one.Take caution not to replace  
entries you do not wish to delete from the speed dial locations.  
Dial the Speed Dial Number  
In idle mode, press and hold a dial pad key (0 through 9) to display  
the desired speed dial entry.The handset automatically dials out the  
displayed number.  
- OR -  
Press <TALK OFF/CLEAR> within one second to stop dialing the  
displayed number.  
Note: If the speed dial location you selected is empty, the screen shows the  
speed dial list instead.  
30  
31  
SPEED DIAL NUMBERS  
CALLER ID DISPLAY  
This product supports caller ID services offered by most telephone service  
providers. If you have subscribed to Caller ID service, and provided the  
identity of the caller is not withheld, the number of the caller will be displayed  
together with the date and time of the call (if provided by the network).  
Delete the Speed Dial Number  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Directory.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.  
3. Press <MENU/SELECT>, then <UP/DOWN> to scroll to a speed dial  
location.  
The telephone stores caller ID information about the last 50 incoming calls in  
the call log. Each entry may have up to 30 digits for the telephone number and  
15 characters for the name. Entries are stored in reverse chronological order.  
The telephone deletes the oldest entry when the log is full to make room for  
new calls. If you have more than one handset, this information is common to all  
handsets, so changes made in any handset are reflected in all other handsets.  
If you answer a call before the information appears on the screen, it does not  
show in the caller ID history.  
4. Press <MUTE/X> to delete the selected speed dial location.A  
confirmation tone sounds.  
Note: Deleting the speed dial locations does not affect the entries in the  
directory.  
CALLER ID DISPLAY (NETWORK DEPENDENT)  
Note:The caller ID information might not be available for every incoming call.  
The callers might intentionally block their names and/or telephone numbers.  
Missed (new) calls indicator  
When you have calls that have not been reviewed, the handset idle screen  
shows XX missed calls.  
All entries that have not been reviewed are counted as missed (new) calls.  
Each time you review a caller ID history entry marked NEW, the number of  
missed calls decreases by one. If you do not want to review the missed (new)  
calls one by one, but you still want to keep them in the caller ID history, you  
can press and hold <TALK OFF/ CLEAR> for four seconds when the handset  
is idle.All the entries in the caller ID history are considered old (reviewed),  
and the missed calls message goes away.  
Reasons for missing caller ID information  
32  
33  
CALLER ID DISPLAY  
CALLER ID DISPLAY  
456-7890  
1-456-7890  
123-456-7890  
1-123-456-7890  
Screen  
message  
Reason  
Private name  
The caller prefers not to show the name  
You may choose the desired number format for local and long distance  
numbers before dialing or saving it into the phonebook.  
Private number  
Private caller  
The caller prefers not to show the telephone number.  
The NEW icon is removed once the new call has been viewed  
The caller prefers not to show the name and telephone number  
Your telephone service provider cannot determine the caller’s name  
Store a Call Log number into the Directory  
Unknown name  
U n k n o w n  
number  
Your telephone service provider cannot determine the caller’s telephone  
number  
1. Follow Steps 1 and 2 in the View the Call Log Entries section.  
2. Press <MENU/SELECT>, then use the keypad to edit the number if  
necessary.  
3. Press <MENU/SELECT> to enter the name.  
4. Press <MENU/SELECT> to confirm.  
Your telephone service provider cannot determine the caller’s name and  
telephone number. Calls from other countries may also generate this  
message.  
Unknown caller  
View the Call Log Entries  
Delete an Entry in the Call Log  
Review the call log to find out who called, to return the call or to copy the  
caller’s name and number into your directory. Call log empty appears if  
there are no records in the call log.When a handset is in idle mode, press  
<DOWN> to review the call log entries in reverse chronological order  
starting with the most recent call.  
1. Follow Steps 1 and 2 in the View the Call Log Entries section.  
2. Press <MENU/X> to delete the selected entry.The handset shows  
Deleting... with a confirmation tone. Once deleted, you cannot  
retrieve that entry.  
1. Press <DOWN> to access the call log.  
-OR-  
Delete the Entire List of the Call Log  
Press <MENU/SELECT>, then <UP/DOWN> to select Call log  
Press <MENU/SELECT> twice to select Review.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Call log.  
2. Press <UP/DOWN> to browse the call log entries.  
Note:  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Del all calls.  
3. Press <MENU/SELECT> to confirm. It displays Delete all calls?  
4. Press <MENU/SELECT> to re-confirm.  
When reviewing an entry from the calls list, press KEY# repeatedly to  
display the number in a different format.  
For example, if a caller number is displayed as 123-456-7890, the various  
formats will be:  
Your phone comes with a selection of settings that you can change to  
personalize your phone the way you like it to work.  
34  
35  
HANDSET SETTINGS  
HANDSET SETTINGS  
LCD Language Settings  
Press <TALK OFF/CLEAR> to cancel the procedure.  
Note: For information about using your voicemail service, contact your  
telephone service provider for assistance  
You can select the language used for all screen displays.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Settings.  
Set the Date and Time  
2. Press <MENU/SELECT>, then <UP/DOWN> to select LCD  
language.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select English,  
Français or Español.  
You will need to set the correct time and date so that you know when you  
received call list entries.  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date /  
time.  
4. Press <MENU/SELECT> to save.  
Voicemail waiting (visual message waiting) indicator  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Date & time.  
4. Press <MENU/SELECT>, then use the keypad to enter the date ( MM/  
DD/YY).  
5. Press <MENU/SELECT>, then use the keypad to enter the time  
(HH:MM). Press <UP> or <DOWN> to choose AM or PM.  
6. Press <MENU/SELECT> to confirm.  
If you subscribe to a voicemail service offered by your telephone service  
provider, this feature provides a visual indication when you have new voicemail  
messages. New voicemail and  
appear on the handset screen.  
Clear voicemail indication:  
Use this feature when the telephone indicates there is new voicemail but there  
is none.This may occur, for example, when you have accessed your voicemail  
while away from home.This feature only turns off the displayed  
CID time synchronization  
CID time sync is programmed to be on. If you subscribe to caller ID service,  
the day, month and time are set automatically with each incoming call.You can  
turn CID time sync off so the system uses the date and time that you set.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Settings.  
New voicemail message and  
icon; it does not delete your voicemail  
messages.As long as you have new voicemail messages, your telephone service  
provider continues to send the signal to turn on the indicator.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date/  
time.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select CID time  
sync.  
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.  
5. Press <MENU/SELECT> to save your preference.  
To manually turn off the new voicemail indicator:  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Clr  
voicemail.  
3. Press <MENU/SELECT>. The screen shows Turn off indicator?  
4. Press <MENU/SELECT> to turn the voicemail indication off.A  
confirmation tone sounds.  
Set the Ringer Tone  
-OR-  
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.  
36  
37  
HANDSET SETTINGS  
BASE SETTINGS  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer tone.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select the desired  
ringer tone (a total of 10 melodies for your selection) for setting ringer  
tone for external calls.  
is unlikely that you should need to change this setting unless advised to do so.  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Dial Mode.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Tone or  
Pulse.  
Note:The respective ringer tone will be played while browsing the  
tone list.  
4. Press <MENU/SELECT> to confirm.  
4. Press <MENU/SELECT> to confirm.  
Set the Home Area Code  
Set the Ringer Volume  
If you dial seven digits to make a local call (no area code required), enter your  
area code into the telephone as the home area code.When you receive a call  
from within your home area code, the caller ID history only displays the seven  
digits of the telephone number.  
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer  
volume.  
3. Press <MENU/SELECT>, then <UP/DOWN> to set the ringer volume  
(Off, Level 1 to Level 6).  
This feature makes it easy for you to place a call from the caller ID history.  
If you dial 10 digits to make a local telephone call, do not use this home area  
code feature. If you do, you will not be able to place calls from your caller ID  
history as they have only seven digits.  
Note: The respective ringer volume will be played during your  
selection. If OFF is selected,  
icon will display.  
4. Press <MENU/SELECT> to confirm.  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Home area  
code.  
Set Key Tone  
A single beep is emitted when you press a key. You can turn on or off the key  
tone.  
3. Press <MENU/SELECT>, then enter the home area code. Only three  
digits in maximum can be entered.  
1. Press <MENU / SELECT>, then <UP/DOWN> to select Settings.  
2. Press <MENU / SELECT>, then <UP/DOWN>to select Key tone.  
3. Press <MENU / SELECT>, then <UP/DOWN> to select On or Off.  
4. Press <MENU/SELECT> to confirm.  
4. Press <MENU/SELECT> to confirm.  
Note: If, in the future, your telephone service provider requires you to dial  
10 digits to make a local call (area code + telephone number), you will need  
to delete your home area code.While the home area code is displaying in step  
2 above, press and hold MUTE/X.The home area code is now restored to its  
default setting of _ _ _ (empty).  
Change the Dial Mode  
The default dialing mode is suitable for your country and network operator. It  
Your telephone can support up to five cordless handsets.The handset needs  
to register with the telephone base before use.You must register each handset  
38  
39  
REGISTER/DEREGISTER HANDSETS  
REGISTER/DEREGISTER HANDSETS  
Note: You cannot register a handset if any other system handset is in use.To  
separately.  
register an expansion handset, follow from the step 3 as above.  
The handsets provided within your product box are already registered as  
HANDSET 1 and so forth.Additional handsets are assigned numbers in the  
order they are registered (HANDSET 2 to HANDSET 5).  
Deregister all handsets  
You can deregister handsets.You may need to deregister your handsets if:  
You have five registered handsets and need to replace a handset.  
-OR-  
When first purchased, all expansion handsets alternately display  
Press FIND on base 4 sec  
You wish to change the designated handset number of your registered  
handsets.  
and  
Then press # on handset.  
You must first deregister ALL the handsets, and then register each handset you  
wish to use again, one at a time.  
The new handset should be charged without interruption for at least 30  
minutes before registering to the telephone base.  
1. Press and hold FIND on the telephone base for about 24 seconds;  
release FIND.  
2. Immediately press FIND again.  
Register a handset  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Registration.  
3. When complete, the handset screen alternately shows  
2. Press <MENU/SELECT> and screen will alternately show  
Press FIND on base 4 sec  
and  
and  
Press FIND on base 4 sec  
Then press # on handset.  
Then press # on handset  
4. To register the handset(s) to the telephone base again, follow the  
3. Press and hold <FIND> on the telephone base for about four seconds,  
registration instructions in section Register a handset.  
until you hear a beep. .  
4. Press # (pound key) on the handset.The screen shows Registering...  
Please wait.  
NOTE: There are no visual or audible alerts to indicate the  
base is under registration mode.  
NOTE: NO LED indication and Alert Tone to indicate the base  
is under registration mode.  
Note:  
If the deregistration process is not successful, you might need to  
reset the system and try again.To reset, unplug the power from the  
telephone base and plug it back in.  
When the handset is registered successfully, HANDSET registered  
and then HANDSET X appears on the screen, with X being the handset  
number (1-5).  
You cannot deregister the handset(s) if any system handset is in use.  
If the registration is not successful, the handset screen shows Registration  
failed. Please start again from step 1 above.  
40  
41  
ANSWERING SYSTEM  
ANSWERING SYSTEM  
The answering system can record up to 99 messages, depending on the  
length of each message. Individual messages can be up to the time you set  
(see Recording time, individual memos can be up to three minutes), and the  
approximate recording time is 14 minutes.The actual recording time depends  
on individual message characteristics. Messages remain available for replay until  
you delete them.  
Delete all old messages (from handset)  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
2. Press <MENU/SELECT>, then <UP/DOWN> to scroll to Delete all  
old.  
When you received new messages, <New message> icon will display on  
handset screen.When all new messages are played, the icon will disappear.  
3. Press <MENU/SELECT>.The screen shows Delete all old  
messages?  
4. Press <MENU/SELECT> to confirm.The screen shows Deleting...  
and then All old msgs deleted! with a confirmation tone.  
-OR-  
Play Messages (from handset)  
1. Press <MENU/SELECT> to select Play messages.  
2. Press <MENU/SELECT>. The system announces the number of  
messages, then begins playback.The message sequence is shown on the  
handset’s screen.  
Press <TALK OFF/CLEAR> to exit without deleting all old message.  
Turn the Answering system On / Off (from handset)  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
Options during playback:  
Press <UP/DOWN> to increase/decrease the message playback  
volume.  
Press <SPEAKER> to switch between the speakerphone and handset  
earpiece.  
To repeat the message currently playing, press 4 after the answering  
system plays the day and time the current message was received.  
To listen to the previous message, press 4 while the answering system  
is playing the day and time the current message was received.  
Press 6 to skip to the next message.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Answer ON/  
OFF.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select ON or OFF.  
4. Press <MENU/SELECT> to confirm.  
Press <TONE> to change the quality of the audio of the handset to  
best suit your hearing.  
If using the handset earpiece, press <BOOST> to enhance the clarity  
and loudness of message playback. Press again to stop this feature.  
Press 3 to delete the message.The handset announces,“Message  
deleted.”  
Press 5 to stop the playback.  
42  
43  
ANSWERING SYSTEM  
ANSWERING SYSTEM  
The announcement is the greeting callers hear when calls are answered by the  
answering system.  
Note: If your announcement is deleted, calls are answered with the default  
announcement,“Hello. Please leave a message after the tone.”  
The telephone has a default announcement,“Hello. Please leave a message after  
the tone.You can use this announcement, or record your own announcement.  
Memos  
Memos are messages you record yourself.They are saved, played back and  
deleted exactly like incoming messages.You can record a memo as a reminder  
to yourself, or leave a message for someone else using the same telephone.  
Play the Current Announcement  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select  
Announcement.  
Record a memo  
3. Press <MENU/SELECT>.Then the handset screen displays 2-PLAY  
3-DELETE 5-STOP 7-RECORD.  
1. Press <MENU/SELECT>, then <UP/DOWN> to select Answering  
sys.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Record  
memo.  
4. Press key 2 to play the current announcement from the speakerphone.  
3. Press <MENU/SELECT>. Speak towards the microphone on the  
Record a New Announcement  
handset after a long beep.  
4. Press 5 to stop recording and the recorded memo is saved as a  
message like incoming message.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select  
Announcement.  
3. Press <MENU/SELECT>.Then the handset screen displays 2-PLAY  
3-DELETE 5-STOP 7-RECORD.  
Play Your Memo  
Memos are stored as messages. Follow the steps in the Play Messages  
4. Press key 7 to record your message after a tone.  
5. Press key 5 to stop the recording and the recorded message is stored  
and automatically played.  
section to play or delete.  
Play Your Recorded Announcement  
1. Follow steps 1 to 3 in the first section of Play the Current Announcement.  
2. Press key 2 to play your announcement.  
Delete Your Announcement  
1. Follow steps 1 to 3 in the first section of Play the Current Announcement.  
2. Press key 3 to delete your recorded announcement.  
44  
45  
ANSWERING SYSTEM SETTINGS  
ANSWERING SYSTEM SETTINGS  
Call Screening Setup  
Message Alert Tone  
You can choose whether incoming messages are played through the speaker  
on the telephone base while they are being recorded.  
1. In idle mode, press <MENU/SELECT> and <UP/DOWN> to select  
Answering sys.  
When the message alert tone is set to On and there is at least one new  
message, the telephone base beeps every 10 seconds – unless you change it.  
To change the setting:  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys  
setup.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Call  
screening.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys  
setup.  
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.  
5. Press <MENU/SELECT> to confirm.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Msg alert  
tone.  
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.  
5. Press <MENU/SELECT> to confirm.  
Number of Rings  
You can set the answering system to answer an incoming call after two, four  
or six rings.You can also select toll saver, which is explained below. Unless you  
change it, the answering system answers an incoming call after four rings.  
Note:The message alert tone beeps only if all the conditions below are met:  
Answering system is on.  
Message alert tone setting is on.  
There are new messages.  
To set the number of rings:  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
Recording Time  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys  
setup.  
You can select the maximum recording length (one, two or three minutes) for  
each incoming message.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select # of rings  
4. Press <MENU/SELECT>, then <UP/DOWN> to select from 2, 4, 6  
and Toll saver.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys  
setup.  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Recording  
time.  
4. Press <MENU/SELECT>, then <UP/DOWN> to select 1 minute, 2  
minutes or 3 minutes.  
Note: Toll saver - the answering system answers a call after two rings if you  
have new messages, and after four rings when there are no new messages.This  
feature allows you to check for new messages and avoid paying long distance  
charges if you are calling from out of your local area.  
5. Press <MENU/SELECT> to confirm.  
5. Press <MENU/SELECT> to confirm.  
Note: You can only set the recording time for incoming messages.You cannot  
set the recording time for memos.  
46  
47  
ANSWERING SYSTEM SETTINGS  
ANSWERING SYSTEM SETTINGS  
Remote Access Code  
Press to listen to all messages. If there are new messages,  
To access your answering system remotely from any touch-tone telephone,  
you need to enter a two-digit number (00-99). Unless you change it, the  
remote access code is 19.  
Play all messages  
1
the system plays back only the new messages (oldest first).  
If there are no new messages, the system plays back all old  
messages (oldest first).  
To change the remote access code:  
Play new messages  
2
Press to listen to new messages only.  
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select  
Answering sys.  
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys  
setup.  
Delete a message Press during a message playback to delete the current  
3
message.  
Delete all old  
messages  
33  
3. Press <MENU/SELECT>, then <UP/DOWN> to select Remote  
Code.  
4. Press <MENU/SELECT>, then use the keypad to enter a two-digit  
remote code.  
Press to delete all old messages.  
To repeat the message currently playing, press 4 after  
Replay current or the answering system plays the day and time the current  
5. Press <MENU/SELECT> to confirm.  
previous  
message  
4
message was received.  
To listen to the previous message, press 4 while the  
answering system is playing the day and time the current  
message was received.  
Remote Access  
You can access the answering system remotely by dialing your home telephone  
number from any touch-tone telephone.  
Stop  
5
Press to stop playback and recording.  
To remotely access the answering system:  
1. Dial your telephone number from any touch-tone telephone.  
2. When the answering system answers, enter the two-digit remote  
access code (19, unless you have changed it; refer to Remote access  
code).The answering system automatically announces the number of  
messages (new or old) if there are any.  
Play help menu  
* 5  
Press to listen to a list of remote commands.  
Skip to next  
message  
6
Press during playback to skip the current message and  
advance to the next message.  
3. If there are new messages, the answering system automatically begins  
to play new messages only.  
Record an  
announcement  
* 7  
Press to record a new announcement. Begin speaking after  
the long beep.  
-OR-  
If there are no new messages, the answering system automatically  
begins to play all old messages.  
4. You can also enter the remote commands - see table.  
5. Hang up to end the call and save all messages.  
Exit or hang up  
8
Press to end remote access (the call is terminated).  
Press to turn the answering system on or off.  
Turn system on  
or off  
0
48  
49  
ANSWERING SYSTEM  
TROUBLESHOOTING  
Note:  
If you have difficulty with your telephone, please try the suggestions below.  
If you do not enter a valid remote access code, the system answers the  
call automatically.  
If the date and time are not set when a message is recorded, the system  
announces,“Time and date not set.”  
If there are no messages in the answering system, the system announces,  
You have no message.”  
At the beginning of new message playback, if the answering system has  
less than three minutes of recording time left, the answering system  
announces,“Less than three minutes to record.If the memory is full, the  
answering system announces,“Memory is full.”  
My telephone doesn’t work at all  
Make sure the power cord is securely plugged in.  
Make sure that the battery connector is securely plugged into the  
cordless handset.  
Make sure the telephone line cord is securely and firmly plugged into the  
telephone base and the telephone wall jack.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
If you pause for more than four seconds during remote access, you hear  
a help menu listing all features and commands. If there is no command for  
another 20 seconds, the call ends automatically.  
If the memory is full, the answering system answers after 10 rings and  
announces,“Memory is full. Enter the remote access code.Enter your  
remote access code to access the messages.  
If the battery is depleted, it may take approximately 30 minutes to charge  
the handset before it shows Low battery.  
Reset the telephone base. Unplug the electrical power.Wait for  
approximately 15 seconds, then plug it back in.Allow up to one minute  
for the cordless handset and telephone base to reset.  
You may need to purchase a new battery. Use only the supplied  
rechargeable battery or contact the customer service helpline found in  
this User Guide to purchase the correct replacement batteries.  
When the answering system is turned off, the telephone answers after 10  
rings, and announces,“Please enter your remote access code.”  
I cannot get a dial tone  
First try all the suggestions above.  
Move the cordless handset closer to the telephone base.You might have  
moved out of range.  
If the previous suggestions don’t work, disconnect the telephone base  
from the telephone wall jack and connect to a different telephone. If there  
is no dial tone on that telephone either, the problem is in your wiring or  
telephone service. Contact your telephone service provider (charges may  
apply).  
Your telephone line cord might be malfunctioning.Try installing a new  
telephone line cord.  
50  
51  
TROUBLESHOOTING  
TROUBLESHOOTING  
I cannot dial out  
"Out of range or no pwr at base" appears on my cordless  
handset  
First try all the suggestions in the item I cannot get a dial tone.  
Make sure you have a dial tone before dialing.The cordless handset may  
take a second or two to find the telephone base and produce a dial tone.  
This is normal.Wait an extra second before dialing.  
Ensure that the telephone base is powered up.  
Place the cordless handset in the telephone base for one minute to allow  
the cordless handset and base to synchronize.  
Check that all the telephones connected to the same telephone line are  
hung up.  
Make sure to set the dial mode to the correct setting (pulse dialing or  
tone dialing) for the service in your area.  
Eliminate any background noise. Noise from a television, radio or other  
appliances may cause the telephone to not dial out properly. If you cannot  
eliminate the background noise, first try muting the cordless handset  
before dialing, or dialing from another room in your home with less  
background noise.  
Move the cordless handset closer to the telephone base.You might have  
moved out of range.  
Reset the telephone base. Unplug the electrical power.Wait for 15  
seconds then plug it back in.Allow up to one minute for the cordless  
handset and telephone base to reset.  
Other electronic products such as HAM radios and other DECT phones  
can cause interference with your cordless telephone.Try installing your  
telephone as far away as possible from these types of electronic devices.  
If the other telephones in your home are having the same problem, the  
problem is in your wiring or telephone service. Contact your telephone  
service provider (charges may apply).  
I experience poor sound quality when using the speakerphone  
For increased sound quality while using the speakerphone, place the  
handset on a flat surface with the dial pad facing up.  
When using a speakerphone, controlling background noise in your  
environment is essential.While you are listening to your party, press  
MUTE/X to temporarily turn your microphone off.When it is  
your turn to speak, remember to press MUTE/X again to turn the  
microphone on.  
My cordless handset isn’t performing normally  
Make sure the power cord is securely plugged into the telephone base.  
Plug the power adapter into a different, working electrical outlet not  
controlled by a wall switch.  
Move the cordless handset closer to the telephone base.You might have  
moved out of range.  
Reset the telephone base. Unplug the electrical power.Wait for 15  
seconds then plug it back in.Allow up to one minute for the cordless  
handset and telephone base to reset.  
Other electronic products such as HAM radios and other DECT phones  
can cause interference with your cordless telephone.Try installing your  
telephone as far away as possible from these types of electronic devices.  
Excessive background noise will cause a speakerphone to fade in and out.  
Try controlling the background noise by turning off any audio devices near  
the speakerphone.Also, try to avoid interrupting the person at the other  
end of the conversation while they are speaking. If background noise  
cannot be controlled, you should terminate speakerphone operation and  
return to normal handset mode.  
I hear other calls while using my telephone  
Disconnect the telephone base from the telephone wall jack, and plug in  
a different telephone. If you still hear other calls, the problem is probably  
in your wiring or telephone service. Call your telephone service provider  
(charges may apply).  
52  
53  
TROUBLESHOOTING  
TROUBLESHOOTING  
My cordless handset does not ring when I receive a call  
My caller ID isn’t working  
Make sure that the ringer is not turned off.  
Caller ID is a subscription service.You must subscribe to this service  
from your telephone service provider for this feature to work on your  
telephone.  
Your caller must be calling from an area that supports caller ID.  
Both your and your caller’s telephone service providers must use caller  
ID compatible equipment.  
If you subscribe to high-speed Internet service (DSL - Digital Subscriber  
Line) through your telephone line, you must install a DSL filter between  
the telephone line cord and the telephone wall jack.The filter prevents  
noise and caller ID problems caused by DSL interference. Please contact  
your DSL service provider for more information about DSL filters.  
Make sure the telephone line cord is plugged securely into the telephone  
base and the telephone wall jack. Make sure the power cord is securely  
plugged in.  
The cordless handset may be too far from the telephone base.  
Charge the battery in the cordless handset for at least 16 hours. For  
optimum daily performance, return the cordless handset to the telephone  
base or charger when not in use.  
You may have too many extension telephones on your telephone line to  
allow all of them to ring simultaneously.Try unplugging one telephone at a  
time until the telephone starts ringing.  
The layout of your home or office might be limiting the operating range.  
Try moving the telephone base to another location, preferably on an  
upper floor.  
My telephone does not receive caller ID when on a call  
Make sure you subscribe to caller ID with call waiting features provided  
by your telephone service provider. Caller ID features work only if both  
you and the caller are in areas offering caller ID service, and if both  
telephone service providers use compatible equipment.  
If the other telephones in your home are having the same problem, the  
problem is in your wiring or telephone service. Contact your telephone  
service provider (charges may apply).  
Test a working telephone at the telephone wall jack. If another telephone  
has the same problem, the problem is the telephone wall jack. Contact  
your telephone service provider (charges may apply).  
Other electronic products such as HAM radios and other DECT phones  
can cause interference with your cordless telephone.Try installing your  
telephone as far away as possible from these types of electronic devices.  
Completely remove then replace the battery. Place the cordless handset  
in the telephone base.Wait for the cordless handset to reestablish its  
connection with the telephone base.Allow up to one minute for this to  
take place.  
New voicemail and icon show on the display and I don’t know  
why  
Your telephone has voicemail indication. If New voicemail and  
appear on the display, then your telephone has received a signal from  
your telephone service provider that you have a voicemail message  
waiting for you to retrieve from your telephone service provider. Contact  
your telephone service provider for more information on how to access  
your voicemail.  
Your telephone line cord might be malfunctioning.Try installing a new  
telephone line cord.  
54  
55  
ADDITIONAL HANDSETS (optional)  
TECHNICAL INFORMATION  
To identify the model number of your phone:  
Turn the base of your phone upside down.  
Locate the colored round label on your base.  
Orange label: D714™, up to 40dB of gain  
Green label: D712™, up to 30dB of gain.  
D712™ - 30dB  
D714™ - 40dB  
Dimensions  
name of the additional handset(s) that works with your system.You can have  
up to 5 handsets total (including the one(s) that was included with your  
system at the time of purchase).  
Handset Size: 7” x2 1/4” x 1 1/2” (H xW x D)  
Base Size: 2 1/4” x 5 3/4” x 4 1/2” (H xW x D)  
If the model number ...this is the  
...and the level of  
of your phone is...  
compatible additional  
Weight  
handset model...  
D702HS™  
D704HS™  
system is up to...  
30dB  
HandsetWeight: 6.125 oz. (with batteries)  
BaseWeight: 7.75 oz.  
D712™  
D714™  
40dB  
Power Requirements:  
AC Adapter:  
Thank you...  
Input: 100V - 240V, 200mA  
Output: 6VDC, 450 mA  
Battery: 2 X AAA, 600mAh Ni-MH  
Use only NiMH rechargeable batteries.  
NOTE: DO NOT MIX BATTERIES; REPLACE BOTH  
BATTERIESWHEN NEEDED.  
new system.  
If you have any questions regarding the operation of this telephone, please contact  
one of our Customer Service Representatives for prompt and useful information.  
Phone: 800-426-3738  
Fax: 800-325-8871  
56  
57  

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