M I T E L
N E T W
O R K S
500
5
IP Ph
one
USER GUIDE
Contents
ABOUT THE 5005 IP PHONE
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USING YOUR PHONE
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MAKING AND ANSWERING CALLS
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CALL HANDLING
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USING OTHER FEATURES
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FEATURE ACCESS CODES
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ABOUT THE 5005 IP PHONE
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Telephone Status Indicators
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Line Keys
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To make a call using a line other than the primary one assigned to the set:
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Tips for Your Comfort and Safety
Don’t cradle the handset!
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Protect your hearing
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USING YOUR PHONE
Adjusting the ringer volume
To adjust the Ringer Volume while the set is ringing:
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Adjusting the handset receiver volume
To adjust the Handset Receiver Volume when you are using the handset:
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Adjusting display contrast
To adjust the contrast level of the display screen while the phone is not in use::
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Programming the Feature Keys
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Desktop Stand
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MAKING AND ANSWERING CALLS
Making a Call
To make a call using the handset:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
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To make a call using a Speed Call key:
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Answering a Call
To answer a call:
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Redial
To redial the last number that you manually dialed:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
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Redial - Saved Number
To save the last number that you manually dialed:
ꢆꢁ /LIWꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢂꢃꢄꢁꢀꢀ
To Redial a saved number:
ꢆꢁ /LIWꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢅꢂꢁꢀꢀ
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Auto-Answer
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To enable or disable Auto-Answer:
3UHVVꢀWKHꢀSURJUDPPDEOHꢀNH\ꢀDVVLJQHGꢀWRꢀWKHꢀ$XWRꢇ$QVZHUꢀIHDWXUHꢁꢀꢀ
To answer a call while on Auto-Answer:
/LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
Speed Call
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To dial a stored Speed Call number:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
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To use a stored Speed Call number during a call:
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CALL HANDLING
Cancel
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Hold
To place a call on Hold:
3UHVVꢁ+2/'ꢀDQGꢀUHSODFHꢀWKHꢀKDQGVHWꢀLQꢀWKHꢀFUDGOHꢁꢀꢀ
To retrieve a call from Hold:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢀWKHꢁ/,1(ꢀNH\ꢀWRꢀUHWULHYHꢀWKHꢀFDOOꢁꢀꢀ
1RWHꢀꢀ$ꢀFDOOꢀSODFHGꢀRQꢀKROGꢀLQꢀWKLVꢀPDQQHUꢀLVꢀKHOGꢀXQGHUꢀWKHꢀSULPDU\ꢀOLQHꢀDVVLJQHGꢀWRꢀWKHꢀVHWꢁꢀ7KLVꢀW\SHꢀ
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Call Transfer
To Transfer an active call:
ꢆꢁ 3UHVVꢁ75$16ꢆ&21)ꢇꢀꢀ
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7RꢀUHWULHYHꢀWKHꢀFDOOꢂꢀSUHVVꢀWKHꢀVZLWFKKRRNꢀDQGꢀGLDOꢁꢂꢈꢁꢀꢀ
To cancel a Transfer before the third party has been connected:
3UHVVꢀWKHꢁ&$1&(/ꢀNH\ꢀWRꢀEHꢀUHFRQQHFWHGꢀWRꢀWKHꢀRULJLQDOꢀFDOOꢁꢀꢀ
Conference Calls
To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:
ꢆꢁ 3UHVVꢁ75$16ꢆ&21)ꢇꢀꢀ
ꢅꢁ 'LDOꢀWKHꢀQXPEHUꢀRIꢀWKHꢀQH[WꢀSDUW\ꢁꢀꢀ
ꢈꢁ :DLWꢀIRUꢀDQꢀDQVZHUꢁꢀꢀ
ꢉꢁ 3UHVVꢁ75$16ꢆ&21)ꢇꢀꢀ
To leave a Conference:
+DQJꢀXSꢁꢀꢀ
Swap
6ZDSꢀDOORZVꢀ\RXꢀWRꢀDOWHUQDWHꢀEHWZHHQꢀWZRꢀFDOOVꢀE\ꢀSUHVVLQJꢀDꢀNH\ꢁꢀ(DFKꢀFDOOꢀLVꢀNHSWꢀSULYDWHꢀDVꢀQHLWKHUꢀ
SHUVRQꢀFDQꢀRYHUKHDUꢀ\RXUꢀFRQYHUVDWLRQꢀZLWKꢀWKHꢀRWKHUꢁꢀ
To use the Swap feature to alternate between calls:
ꢆꢁ 0DNHꢀRUꢀDQVZHUꢀDꢀFDOOꢂꢀFRQVXOWꢀDQGꢀWKHQꢀSUHVVꢀWKHꢁ6:$3ꢀNH\ꢀWRꢀSODFHꢀWKDWꢀFDOOꢀRQꢀKROGꢁꢀꢀ
ꢅꢁ :KLOHꢀWKHꢀILUVWꢀFDOOꢀLVꢀRQꢀKROGꢂꢀPDNHꢀRUꢀDQVZHUꢀDꢀVHFRQGꢀFDOOꢁꢀꢀ
ꢈꢁ 3UHVVꢀWKHꢀSURJUDPPDEOHꢀNH\ꢀDVVLJQHGꢀWRꢀWKHꢁ6:$3ꢀIHDWXUHꢀWRꢀDOWHUQDWHꢀEDFNꢀDQGꢀIRUWKꢀEHWZHHQꢀ
WKHꢀWZRꢀFDOOVꢁꢀꢀ
ꢉꢁ 3UHVVꢀꢀ
1RWHꢀꢀ7KLVꢀIHDWXUHꢀPD\ꢀRQO\ꢀEHꢀDYDLODEOHꢀRQꢀWKLVꢀVHWꢀSURYLGHGꢀWKDWꢀ([FOXVLYHꢀ+ROGꢀKDVꢀDOUHDG\ꢀEHHQꢀ
DFWLYDWHGꢁꢀ&RQVXOWꢀ\RXUꢀ6\VWHPꢀ$GPLQLVWUDWRUꢀIRUꢀPRUHꢀLQIRUPDWLRQꢁꢀ
ꢇꢊꢇꢀ
Messaging/Call Me Back
,IꢀWKHꢀPHVVDJHꢀLQGLFDWRUꢀLVꢀIODVKLQJꢀVORZO\ꢀZKLOHꢀWKHꢀSKRQHꢀLVꢀQRWꢀULQJLQJꢂꢀWKLVꢀLQGLFDWHVꢀWKDWꢀ\RXꢀKDYHꢀ
DꢀPHVVDJHꢀRUꢀYRLFHPDLOꢁꢀ
7KHꢀUHVSRQVHꢀWRꢀDꢀPHVVDJHꢀLQGLFDWLRQꢀFKDQJHVꢀGHSHQGLQJꢀRQꢀZKHWKHUꢀWKHꢀFDOOHUꢀZDQWVꢀ\RXꢀWRꢀFDOOꢀEDFNꢀ
RUꢀLIꢀWKH\ꢀKDYHꢀOHIWꢀDꢀYRLFHꢀPHVVDJHꢁꢀ
1RWHꢀꢀ)RUꢀYRLFHPDLOꢀWRꢀZRUNꢀSURSHUO\ꢀZLWKꢀWKHꢀꢃꢄꢄꢃꢀ,3ꢀSKRQHꢂꢀ&DOOꢀ)RUZDUGꢀPXVWꢀEHꢀDFWLYDWHGꢀRQꢀWKHꢀ
VHWꢁꢀ6HHꢀ&DOOꢀ)RUZDUGLQJꢀIRUꢀPRUHꢀLQIRUPDWLRQꢁꢀ
To respond to a message indication:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢁ0(66$*(ꢁꢀ
,IꢀWKHꢀFDOOHUꢀKDVꢀOHIWꢀDꢀYRLFHꢀPHVVDJHꢂꢀWKHꢀSKRQHꢀZLOOꢀDXWRPDWLFDOO\ꢀFDOOꢀWKHꢀYRLFHPDLOꢀV\VWHPꢁꢀꢀ
25ꢀꢀ
,IꢀWKHꢀFDOOHUꢀKDVꢀDFWLYDWHGꢀ\RXUꢀPHVVDJHꢀLQGLFDWRUꢀLQVWHDGꢀRIꢀOHDYLQJꢀDꢀYRLFHꢀPHVVDJHꢂꢀWKHꢀSKRQHꢀ
ZLOOꢀDXWRPDWLFDOO\ꢀFDOOꢀWKHLUꢀQXPEHUꢁꢀꢀ
To leave a callback message at another extension:
:KLOHꢀOLVWHQLQJꢀWRꢀULQJLQJꢀRUꢀEXV\ꢀWRQHꢂꢀSUHVVꢀWKHꢁ&$//ꢁ0(ꢁ%$&.ꢀNH\ꢁꢀ
7KHꢀFDOOHGꢀH[WHQVLRQꢀXVHUꢀLVꢀLQIRUPHGꢀRIꢀWKHꢀPHVVDJHꢀZDLWLQJꢀLQGLFDWLRQꢀE\ꢀWKHLUꢀ0HVVDJHꢀ,QGLFDWRUꢀ
IODVKLQJꢀDQGꢀWKHꢀGLVSOD\ꢀVFUHHQꢀVKRZLQJꢀ%0(66$*(ꢀ:$,7,1*%ꢁꢀꢀ
ꢀꢀ
To cancel a callback:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢈ0ꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀQXPEHUꢀRIꢀWKHꢀFDOOHGꢀH[WHQVLRQꢁꢀꢀ
ꢉꢁ +DQJꢀXSꢁꢀꢀ
To cancel all callbacks:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁ0ꢈꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
ꢇꢌꢇꢀ
Call Forward
,QFRPLQJꢀLQWHUQDOꢀDQGꢀH[WHUQDOꢀFDOOVꢀSUHVHQWHGꢀDWꢀ\RXUꢀH[WHQVLRQꢀFDQꢀEHꢀIRUZDUGHGꢀLQꢀWKHꢀIROORZLQJꢀ
ZD\Vꢒꢀ
&DOOꢀ)RUZDUGꢀ$OOꢀꢇꢀIRUZDUGVꢀDOOꢀ\RXUꢀFDOOVꢀWRꢀDQRWKHUꢀGHVWLQDWLRQꢀꢏH[WHQVLRQꢀRUꢀH[WHUQDOꢀQXPEHUꢐꢀ
ZLWKRXWꢀILUVWꢀSUHVHQWLQJꢀWKHꢀFDOOVꢀDWꢀ\RXUꢀH[WHQVLRQꢁꢀꢀ
&DOOꢀ)RUZDUGꢀ1Rꢀ$QVZHUꢀꢇꢀIRUZDUGVꢀ\RXUꢀFDOOVꢀWRꢀDQRWKHUꢀGHVWLQDWLRQꢀZKHQꢀ\RXꢀDUHꢀEXV\ꢀRQꢀDQRWKHUꢀ
FDOOꢀRUꢀDZD\ꢀIURPꢀ\RXUꢀGHVNꢁꢀꢀ
&DOOꢀ)RUZDUGꢀ%XV\ꢀꢇꢀIRUZDUGVꢀ\RXUꢀFDOOVꢀWRꢀDQRWKHUꢀGHVWLQDWLRQꢀZKHQꢀ\RXꢀDUHꢀEXV\ꢀRQꢀDQRWKHUꢀFDOOꢀ
RUꢀDZD\ꢀIURPꢀ\RXUꢀGHVNꢁꢀꢀ
(DFKꢀW\SHꢀRIꢀIRUZDUGLQJꢀFDQꢀEHꢀDVVLJQHGꢀWRꢀRQHꢀRIꢀWKHꢀSURJUDPPDEOHꢀIHDWXUHꢀNH\VꢀDQGꢀLQYRNHGꢀE\ꢀ
SUHVVLQJꢀWKDWꢀNH\ꢂꢀRUꢀE\ꢀGLDOLQJꢀWKHꢀDSSURSULDWHꢀIHDWXUHꢀDFFHVVꢀFRGHꢁꢀ
<RXꢀFDQꢀDOVRꢀIRUZDUGꢀ\RXUꢀFDOOVꢀWRꢀYRLFHPDLOꢂꢀLIꢀDYDLODEOHꢁꢀ7KHꢀH[WHQVLRQꢀQXPEHUꢀRIꢀWKHꢀYRLFHPDLOꢀ
V\VWHPꢀLVꢁꢉꢉꢉꢁꢀ
To program and activate Call Forward:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'RꢀRQHꢀRIꢀWKHꢀIROORZLQJꢒꢀ
7RꢀUHGLUHFWꢀDOOꢀFDOOVꢀZLWKRXWꢀULQJLQJꢀ\RXUꢀSKRQHꢀILUVWꢂꢀGLDOꢁꢂꢊꢁꢀꢀ
7RꢀUHGLUHFWꢀDOOꢀFDOOVꢀZKHQꢀ\RXUꢀWHOHSKRQHꢀLVꢀEXV\ꢂꢀGLDOꢁꢂꢂꢃꢋꢁꢀꢀ
7RꢀUHGLUHFWꢀLQWHUQDOꢀFDOOVꢀZKHQꢀ\RXUꢀWHOHSKRQHꢀLVꢀEXV\ꢂꢀGLDOꢁꢅꢌꢁꢀꢀ
7RꢀUHGLUHFWꢀH[WHUQDOꢀFDOOVꢀZKHQꢀ\RXUꢀWHOHSKRQHꢀLVꢀEXV\ꢂꢀGLDOꢁꢅꢍꢁꢀꢀ
7RꢀUHGLUHFWꢀDOOꢀFDOOVꢀZKHQꢀ\RXꢀGRQꢑWꢀDQVZHUꢂꢀGLDOꢁꢂꢂꢃꢈꢁꢀꢀ
7RꢀUHGLUHFWꢀLQWHUQDOꢀFDOOVꢀZKHQꢀ\RXꢀGRQꢑWꢀDQVZHUꢂꢀGLDOꢁꢅꢉꢁꢀꢀ
7RꢀUHGLUHFWꢀH[WHUQDOꢀFDOOVꢀZKHQꢀ\RXꢀGRQꢑWꢀDQVZHUꢂꢀGLDOꢁꢅꢅꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀGHVWLQDWLRQꢀQXPEHUꢁꢀꢀ
ꢉꢁ +DQJꢀXSꢁꢀꢀ
To cancel individual Call Forward types:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'RꢀRQHꢀRIꢀWKHꢀIROORZLQJꢒꢀ
7RꢀFDQFHOꢀWKHꢀUHGLUHFWꢀRIꢀDOOꢀFDOOVꢂꢀGLDOꢁ0ꢊꢁꢀꢀ
7RꢀFDQFHOꢀWKHꢀUHGLUHFWꢀRIꢀFDOOVꢀZKHQꢀ\RXUꢀWHOHSKRQHꢀLVꢀEXV\ꢂꢀGLDOꢁꢂꢂꢃꢍꢁꢀꢀ
7RꢀFDQFHOꢀWKHꢀUHGLUHFWꢀRIꢀFDOOVꢀZKHQꢀ\RXꢀGRQꢑWꢀDQVZHUꢂꢀGLDOꢁꢂꢂꢃꢎꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
To cancel all Call Forward types:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁ00ꢊꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
ꢇꢍꢇꢀ
Call Forward - Remote
To forward calls from a remote extension to your current location:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢂꢊꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀH[WHQVLRQꢀRIꢀWKHꢀUHPRWHꢀH[WHQVLRQꢁꢀꢀ
ꢉꢁ +DQJꢀXSꢁꢀꢀ
To cancel Call Forward - Remote from the extension that set the remote forwarding:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢂꢃꢃꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀH[WHQVLRQꢀRIꢀWKHꢀUHPRWHꢀH[WHQVLRQꢁꢀꢀ
ꢉꢁ +DQJꢀXSꢁꢀꢀ
To cancel Call Forward - Remote from the extension that was forwarded:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁ0ꢊꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
Call Forward - End Chaining
To ensure that calls do not get forwarded again by the destination number:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢅꢎꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
To again allow calls to be forwarded by the destination number:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢂꢃꢌꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
Call Forward - Override
To override Call Forward and ring a extension:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢈꢂꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀH[WHQVLRQꢀQXPEHUꢁꢀꢀ
USING OTHER FEATURES
Call Park
To retrieve a call parked by the attendant:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢍꢌꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀ&RQVROHꢀ,'ꢀDQGꢀWKHꢀ+ROGꢀ6ORWꢀQXPEHUꢁꢀꢀ
ꢇꢎꢇꢀ
Call Pickup
To answer a call that is ringing at another extension in your Pickup Group:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢀWKHꢁ',$/('ꢁ&$//ꢁ3,&.83ꢀIHDWXUHꢀNH\ꢀRUꢀGLDOꢁꢂꢅꢁꢀꢀ
To answer a call that is ringing at a extension not in your Pickup Group:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢀWKHꢁ',5(&7('ꢁ&$//ꢁ3,&.83ꢀIHDWXUHꢀNH\ꢀRUꢀGLDOꢁꢂꢂꢅꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀQXPEHUꢀRIꢀWKHꢀULQJLQJꢀH[WHQVLRQꢁꢀꢀ
Camp-on
&DPSꢇRQꢂꢀRUꢀ&DOOꢀ:DLWLQJꢂꢀOHWVꢀ\RXꢀQRWLI\ꢀVRPHRQHꢀZKRꢀLVꢀXVLQJꢀDꢀWHOHSKRQHꢀWKDWꢀ\RXꢀDUHꢀZDLWLQJꢀWRꢀEHꢀ
FRQQHFWHGꢁꢀ$QꢀDWWHQGDQWꢀPD\ꢀDOVRꢀFDPSꢀDꢀFDOOꢀRQWRꢀDꢀEXV\ꢀVWDWLRQꢁꢀ8SRQꢀKHDULQJꢀWKHꢀ&DPSꢇRQꢀWRQHꢂꢀ
WKHꢀEXV\ꢀSDUW\ꢀFDQꢀHLWKHUꢀUHVSRQGꢀRUꢀILQLVKꢀWKHꢀFXUUHQWꢀFDOOꢁꢀ
To Camp-on to a busy extension:
3UHVVꢀWKHꢁ&$03ꢏ21ꢀIHDWXUHꢀNH\ꢀRUꢀGLDOꢁꢌꢁꢀ
ꢇ25ꢇꢀꢀ
:DLWꢀIRUꢀWKHꢀWLPHꢇRXWꢀSHULRGꢀWRꢀH[SLUHꢁꢀ
ꢀꢀ
To retrieve a call when you hear Camp-on tone:
3UHVVꢀWKHꢁ&$03ꢏ21ꢀIHDWXUHꢀNH\ꢁꢀ
7KHꢀFXUUHQWꢀFDOOꢀLVꢀSXWꢀRQꢀKROGꢁꢀ<RXꢀDUHꢀFRQQHFWHGꢀWRꢀWKHꢀZDLWLQJꢀFDOOꢁꢀ
Directory
7KHꢀ'LUHFWRU\ꢀIHDWXUHꢀSURYLGHVꢀ\RXꢀZLWKꢀDFFHVVꢀWRꢀWKHꢀ0LWHOꢀ1HWZRUNVꢀꢊꢃꢄꢄꢀ6SHHFKꢇ(QDEOHGꢀ
$SSOLFDWLRQVꢁꢀ7KLVꢀDOORZVꢀ\RXꢀWRꢀXVHꢀYRLFHꢀFRPPDQGVꢀWRꢀURXWHꢀFDOOVꢀWRꢀSHRSOHꢀRUꢀGHSDUWPHQWVꢀZLWKLQꢀ
WKHꢀꢊꢃꢄꢄꢀ6(ꢀ$WWHQGDQWꢀV\VWHPꢁꢀ<RXꢀFDQꢀDOVRꢀPDNHꢀFDOOVꢀWRꢀSHRSOHꢀRXWVLGHꢀRIꢀWKHꢀFRPSDQ\ꢀSURYLGHGꢀ
WKHLUꢀQDPHVꢀDUHꢀOLVWHGꢀLQꢀ\RXUꢀ3HUVRQDOꢀ'LUHFWRU\ꢁꢀ
To place a call from the Corporate Directory:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢀWKHꢁ',5(&725<ꢀNH\ꢁꢀꢀ
ꢈꢁ :KHQꢀSURPSWHGꢂꢀVSHDNꢀWKHꢀH[WHQVLRQꢀQXPEHUꢀRUꢀQDPHꢀRIꢀWKHꢀSHUVRQꢀRUꢀWKHꢀQDPHꢀRIꢀWKHꢀ
GHSDUWPHQWꢀ\RXꢀZLVKꢀWRꢀFDOOꢀLQꢀDꢀFOHDUꢀYRLFHꢁꢀ7KHꢀFDOOꢀZLOOꢀWKHQꢀEHꢀPDGHꢀE\ꢀWKHꢀꢊꢃꢄꢄꢀ6(ꢀ$WWHQGDQWꢀ
V\VWHPꢁꢀꢀ
1RWHꢀꢀꢀ
ꢆꢁ <RXꢀPXVWꢀVWDWHꢀWKHꢀLQGLYLGXDOꢀGLJLWVꢀVXFKꢀDVꢀF)LYHꢇ1LQHꢇ7ZRꢇ7ZRꢇ2QHꢇ7ZRꢇ7ZRFꢀLQVWHDGꢀRIꢀF)LYHꢀ
+XQGUHGꢀ$QGꢀ1LQHW\ꢇ7ZRꢂꢀ7ZRꢀ7KRXVDQGꢀ2QHꢀ+XQGUHGꢀ$QGꢀ7ZHQW\ꢀ7ZRFꢁꢀꢀ
ꢅꢁ %HIRUHꢀWKHꢀDXWRꢀDWWHQGDQWꢀVWDUWVꢀGLDOLQJꢀWKHꢀQXPEHUꢀRIꢀWKHꢀUHTXHVWHGꢀGHVWLQDWLRQꢂꢀ\RXꢀFDQꢀFDQFHOꢀ
WKHꢀWUDQVIHUꢀE\ꢀVD\LQJꢀF&DQFHOFꢀRUꢀF1RFꢁꢀꢀ
)RUꢀPRUHꢀLQIRUPDWLRQꢀRQꢀWKHꢀꢊꢃꢄꢄꢀ6(ꢀ$WWHQGDQWꢀV\VWHPꢂꢀSOHDVHꢀFRQWDFWꢀ\RXUꢀ$GPLQLVWUDWRUꢀIRUꢀ
DGGLWLRQDOꢀGRFXPHQWDWLRQꢁꢀ
ꢇꢆꢄꢇꢀ
Do Not Disturb
To activate Do Not Disturb:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢀWKHꢁ'2ꢁ127ꢁ',6785%ꢀIHDWXUHꢀNH\ꢀRUꢀGLDOꢁꢂꢉꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
To deactivate Do Not Disturb:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 3UHVVꢀWKHꢁ'2ꢁ127ꢁ',6785%ꢀIHDWXUHꢀNH\ꢀRUꢀGLDOꢁꢂꢂꢉꢁꢀꢀ
ꢈꢁ +DQJꢀXSꢁꢀꢀ
To activate Do Not Disturb from a remote extension:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢂꢉꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀQXPEHUꢀRIꢀWKHꢀH[WHQVLRQꢀWRꢀZKLFKꢀ'Rꢀ1RWꢀ'LVWXUEꢀLVꢀWRꢀDSSO\ꢁꢀꢀ
ꢉꢁ +DQJꢀXSꢁꢀꢀ
To deactivate Do Not Disturb from a remote extension:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁ00ꢉꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀQXPEHUꢀRIꢀWKHꢀH[WHQVLRQꢀZLWKꢀ'Rꢀ1RWꢀ'LVWXUEꢀDFWLYDWHGꢁꢀꢀ
ꢉꢁ +DQJꢀXSꢁꢀꢀ
Override
To use enter another extension user’s call when you encounter busy tone or to override DND tone:
3UHVVꢀWKHꢁ,1758'(ꢀIHDWXUHꢀNH\ꢀRUꢀGLDOꢁꢍꢁꢀꢀ
Paging
To use Paging:
ꢆꢁ /LIWꢀWKHꢀKDQGVHWꢁꢀꢀ
ꢅꢁ 'LDOꢁꢂꢂꢄꢁꢀꢀ
ꢈꢁ 'LDOꢀWKHꢀ3DJLQJꢀ]RQHꢀQXPEHUꢀꢏLIꢀUHTXLUHGꢐꢁꢀꢀ
ꢉꢁ 0DNHꢀWKHꢀDQQRXQFHPHQWꢁꢀꢀ
Direct Paging
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