IBM 48X User Manual

48X/32X/48X Max CD-RW Drive  
ꢀꢁꢂ  
User’s Guide  
48X/32X/48X Max CD-RW Drive  
ꢀꢁꢂ  
User’s Guide  
Note: Before using this information and the product it supports, read the information  
under the appendixes.  
First Edition (September 2003)  
© Copyright International Business Machines Corporation 2003. All rights reserved.  
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract  
with IBM Corp.  
Safety: Read first  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant d’installer ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.  
Antes de instalar este producto lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
© Copyright IBM Corp. 2003  
iii  
 
iv 48X/32X/48X Max CD-RW Drive: User’s Guide  
Contents  
© Copyright IBM Corp. 2003  
v
vi 48X/32X/48X Max CD-RW Drive: User’s Guide  
About this book  
This manual contains instructions for installing, configuring, and troubleshooting  
the IBM®48X/32X/48X Max CD-RW Drive. The manual is divided into the  
following sections:  
Installation and user’s guide  
This guide contains the product description and installation instructions in the  
following languages:  
v Brazilian Portuguese  
v Czechoslovakian  
v English  
v French  
v German  
v Italian  
v Japanese  
v Simplified Chinese  
v Slovak  
v Spanish  
v Traditional Chinese  
v Turkish  
Appendixes  
The appendixes contain device-driver special configuration settings and help and  
service information. They also contain the product warranties and notices.  
Note: The illustrations in this manual might be slightly different from your  
hardware.  
Registering your option  
Thank you for purchasing this IBM product. Please take a few moments to register  
your product and provide us with information that will help IBM to better serve  
you in the future. Your feedback is valuable to us in developing products and  
services that are important to you, as well as in developing better ways to  
communicate with you. Register your option on the IBM Web site at  
IBM will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
© Copyright IBM Corp. 2003  
vii  
 
viii 48X/32X/48X Max CD-RW Drive: User’s Guide  
Installation and user’s guide  
This section provides the product description, installation instructions, and  
instructions for using and maintaining the IBM 48X/32X/48X Max CD-ReWritable  
(CD-RW) Drive.  
Introduction  
This section describes this option and the software that comes with it. This section  
also contains some information you will need before you install the option.  
Product description  
The IBM 48X/32X/48X Max CD-RW Drive can write and read CD-RW and  
CD-Recordable (CD-R) discs, and can read mass-produced stamped CDs. CDs  
created with this drive are compatible with Multi-Read CD-ROM and DVD-ROM  
drives that can read CD-RW discs and other media, and with older non-Multi-Read  
CD-ROM drives that can read only CD-R and CD-ROM discs.  
The drive can write to a CD-R disc at up to 48 times the standard CD-ROM speed,  
recording data at up to 7200 KB1 per second. At this rate, the drive can record an  
80-minute CD-R disc in a little more than three minutes. The drive writes to  
CD-RW and CD-R discs at different speeds. The drive can write to an ultra-speed  
CD-RW disc at up to 32 times the standard CD-ROM speed, recording data at up  
to 4800 KB per second. At this rate, the drive can record an 80-minute CD-RW disc  
in less than four minutes. The drive can also read data at up to 48 times the  
standard CD-ROM speed.  
This drive incorporates EasyWrite technology. EasyWrite is an open industry  
standard created to make CD-RW easier to use. Benefits include background  
formatting and physical defect management by the drive. For more information, go  
to www.mt-rainier.org.  
The CD-RW drive can be installed only in a computer that uses the integrated  
drive electronics (IDE) or the enhanced IDE (EIDE) architecture.  
In addition to this manual, provided on the User’s Guide and Software CD, the  
option kit includes:  
v 48X/32X/48X Max CD-RW drive  
v One audio cable  
v Four mounting screws  
v One IDE cable  
v Laser Safety Guide  
Contact your place of purchase if an item is missing or damaged. Be sure to retain  
your proof of purchase. It might be required to receive warranty service. See  
page 25 for warranty information.  
1. KB equals approximately 1024 bytes when referring to data transfer speeds.  
© Copyright IBM Corp. 2003  
1
 
Software description  
The User’s Guide and Software CD contains the following software:  
v IBM RecordNow: With RecordNow, you can record your own CDs in a variety  
of ways. You can use the CD copier function to make backup copies of your  
CDs, or you can make data CDs from files on your hard disk drive. You can  
create audio CDs from MP3 files or from other audio CDs. RecordNow can also  
create disk images on your hard drive and record previously created disc images  
to CD.  
v IBM Drive Letter Access (DLA): You can use DLA to access your CD-RW drive  
using a drive letter. You can copy files to recordable media using the windows  
command line or by using the drag-and-drop method.  
v UDF Reader: You can use the UDF Reader to read CDs you wrote with DLA in  
other PCs.  
Before you begin  
Read the following information before you start your installation. You must  
complete the following steps to install the drive:  
1. Determine which IDE port to use and the corresponding configuration setting.  
2. Place or change the configuration jumper on the drive (you might need to  
make changes to the configuration jumpers of other devices).  
3. Install the drive in a drive bay.  
4. Configure the system.  
5. Install software.  
If you do not understand these procedures or are unsure about your ability to  
perform all the procedures described, contact a qualified computer technician to  
install the CD-RW drive for you.  
System requirements  
Before you begin installing the drive, be sure your computer meets the following  
system requirements.  
v Minimum microprocessor: Intel® Pentium® processor (or the equivalent)  
v Minimum RAM: 32 MB  
v Available IDE connection  
v Available internal power connection  
v Available 5.25-in. drive bay  
v One of the following operating systems:  
– Microsoft® Windows® Millennium Edition (Me)  
– Microsoft Windows 2000 Professional  
– Microsoft Windows XP  
You might need a flathead or Phillips screwdriver to complete the installation. You  
might also need to refer to the documentation that comes with your computer. Be  
sure to have this documentation available.  
Handling Instructions  
To protect your CD-RW drive during installation, observe the following  
precautions:  
v Handle the drive with care. Dropping or jarring the drive can damage the  
components inside the drive housing.  
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48X/32X/48X Max CD-RW Drive: User’s Guide  
 
v Keep the CD-RW drive in its antistatic bag until you are ready to install the  
drive in your computer. Limit your movement. Movement can cause static  
electricity buildup.  
v Do not force insertion of the power cable. Doing so might damage the connector  
or the drive.  
Product views  
The following sections illustrate the front and back views of the CD-RW drive.  
Front view of the drive  
Refer to the following illustration to identify parts that might be referred to in the  
installation instructions.  
ReWriteable  
Note: Front bezel design might be different (varies by supplier).  
ꢀ1ꢁBusy indicator: This light comes on when the drive reads from, writes to, or  
plays a CD.  
ꢀ2ꢁCD tray: Use this tray to load and unload a CD.  
ꢀ3ꢁManual-eject hole: This hole provides access to the eject mechanism to remove  
a CD from the drive when normal ejection procedures do not work.  
ꢀ4ꢁEject/Load button: When pushed, this button opens or closes the CD tray.  
Back view of the drive  
Refer to the following illustration to identify parts that might be referred to in the  
installation instructions.  
ꢀ1ꢁReserved  
ꢀ2ꢁAudio-out connector: Use this connector to attach the CD-RW drive to a sound  
adapter.  
ꢀ3ꢁConfiguration pins: These pins are used to set the drive configuration.  
ꢀ4ꢁIDE connector: Use this connector to attach the CD-RW drive to the IDE cable.  
ꢀ5ꢁDC-power connector: Use this connector to attach the CD-RW drive to the  
computer power supply cable.  
Installation and user’s guide  
3
 
Installing the Drive  
To install the drive into your computer, do the following:  
Step 1. Opening the computer  
To open your computer, do the following:  
1. Turn off the computer and all attached devices.  
2. Unplug the power cords for the computer and all attached devices.  
3. Remove the cover from the computer. See the documentation for your  
computer for instructions on removing the cover.  
Step 2. Unpacking the drive  
To unpack the drive, do the following:  
1. In order to discharge any accumulated static electricity, touch an unpainted  
metal surface for at least two seconds. Take the bag that the drive is packed in  
and touch the bag to an unpainted metal surface for at least two seconds.  
2. Remove the drive from the bag.  
If you must put the drive down, place the antistatic bag on a flat padded surface,  
and place the drive on the bag with the component side facing up.  
Step 3. Selecting an IDE port  
Newer computers typically have two IDE ports. If your computer has two IDE  
ports, use the secondary IDE port to connect the CD-RW drive. Typically the  
secondary IDE port is adjacent to the primary IDE port that connects to your hard  
disk drive. The IDE port you select and the cable position you select determine  
which configuration jumper setting you use for the drive. See “Step 4. Setting the  
configuration jumper” for instructions on setting the configuration jumper.  
v If you have two IDE ports, connect the CD-RW drive to the secondary IDE port  
with the IDE cable that comes with your drive. If the CD-RW drive is the only  
device on the secondary IDE port, you will use the master configuration setting.  
If there is another device on the secondary port in addition to the CD-RW drive,  
you will use the slave configuration setting.  
v If you must attach the CD-RW drive to the same IDE port as a faster device,  
such as a hard disk drive, use the slave setting for the CD-RW drive and the  
master setting for the faster device. In some instances, the hard disk drive might  
require a master-with-slave-present setting when another device on the same  
cable is configured as a slave. For further information on setting configuration  
jumpers on other devices, see the documentation that came with your computer  
or with the device in question.  
v Some non-IBM computers support the cable-select setting, where the position of  
the device on the cable determines whether a device is master or slave. See the  
documentation that comes with your computer to determine if your computer  
supports this setting.  
Step 4. Setting the configuration jumper  
The following illustration shows the master ꢀ1ꢁ setting, the slave ꢀ2ꢁ setting, and  
the cable-select ꢀ3ꢁsetting. Configure the CD-RW drive by placing a jumper over  
4
48X/32X/48X Max CD-RW Drive: User’s Guide  
 
one pair of pins corresponding to the setting you chose in Step 3.  
v If you are configuring the drive as master, set the jumper to the master ꢀ1ꢁ  
device setting. (This is how the drive is set when it is shipped.) If there is a  
second device on the IDE port, check that the device is configured as slave.  
v If you are configuring the drive as slave, set the jumper to the slave ꢀ2ꢁdevice  
setting. Check that the other device on the IDE port is configured as master (or  
master-with-slave-present).  
v If you are configuring the drive as cable-select, set the jumper to the cable-select  
ꢀ3ꢁ device setting. If there is another device on the IDE port, check that the  
device is also configured for cable-select.  
Step 5. Mounting the drive in the bay  
Attention: Be sure to use the mounting screws in the option package when you  
are driving screws directly into the drive. Using screws that are too long might  
damage the drive.  
You can mount the CD-RW drive in the computer either horizontally or vertically.  
If you mount the drive vertically, you must secure any CDs you place into the  
drive before you close the drive tray, or the CD-RW drive will not be able to read  
the CD properly. For further instructions on securing your CDs in a vertically  
1. Slide the drive into the bay. Your computer might have specific required  
procedures for installing storage devices. Refer to the documentation that came  
with your computer for further instructions.  
2. Align the drive-bay screw holes with the threaded holes in the drive housing or  
mounting bracket. Be sure to use the mounting screws provided with this  
drive. Using the wrong size screws might damage the drive. Thread the screws  
in loosely to check their position. Usually two screws are used on each side.  
3. Check to ensure that the alignment is correct, and then tighten the screws to  
secure the drive. Do not overtighten.  
Installation and user’s guide  
5
 
Step 6. Attaching the cables to the drive  
Connect the cables to the CD-RW drive as follows:  
1. If you want to connect the CD-RW drive to your sound adapter or to the sound  
function on your system board, locate the included audio cables and determine  
which cable best fits the CD audio-in port on your sound adapter. Connect one  
end of the selected audio cable to the CD-RW drive audio-out connector ꢀ1ꢁ,  
and the other end of the cable to your sound adapter CD audio-in port. Save  
the other cable in case you use a different sound adapter in the future.  
Note: Some computers have a smaller connector that is incompatible with the  
included audio cable. If your computer has this kind of connector, you  
must purchase a new audio cable.  
2. Attach a 40-pin IDE-cable connector ꢀ2ꢁ to the IDE connector on the drive.  
Align the cable so that the color-coded edge is closest to the power cable  
connector ꢀ3ꢁ. Use the IDE cable provided with this option if there is no cable  
attached to the IDE port or if there is only one device connector on the IDE  
cable. If you use the included IDE cable, attach one end of the cable to your  
system board IDE port or to your IDE adapter, and the other end of the IDE  
cable to the CD-RW drive.  
3. Locate one of the available power cables attached to your computer power  
source. Attach the four-pin power cable ꢀ3ꢁ to the CD-RW drive DC power  
connector.  
Step 7. Completing the hardware installation  
To complete the hardware installation, do the following:  
1. Be sure that the drive is securely mounted and the connectors are firmly  
attached.  
2. Be sure the cables do not interfere with the computer cover and do not block  
any fan blade or air-flow paths.  
3. Reinstall the computer cover.  
4. Reconnect all devices and check any devices that might have become  
disconnected, such as the keyboard, mouse, and monitor.  
5. Connect all power cords to electrical outlets.  
Step 8. Updating your computer configuration  
After you have completed the hardware installation, restart your computer.  
Usually, the configuration-setup information screen is displayed when you turn on  
your computer. If you do not see this screen, check your computer documentation  
for information about accessing the configuration or setup utility program.  
6
48X/32X/48X Max CD-RW Drive: User’s Guide  
 
To see the configuration information for most IBM computers, press F1 during  
startup when the IBM graphic displays in the upper right corner of the screen.  
When you have finished reviewing the information, save the changes and exit.  
Step 9. Installing the CD-RW drive software  
The User’s Guide and Software CD contains two software applications for use with  
the CD writing functions of your CD-RW drive:  
v IBM RecordNow  
v IBM Drive Letter Access (DLA)  
There is another application that will be useful in some circumstances.  
v UDF Reader  
For more information on these applications, see “Software description” on page 2.  
To install these applications, do the following:  
1. Insert the User’s Guide and Software CD into your CD-RW drive.  
2. If the CD starts automatically, follow the on-screen instructions. If it does not  
start automatically, do the following:  
a. Click Start->Run and type e:\engage.bat where e is the letter of your  
CD-ROM drive.  
b. Click OK.  
3. Select your language.  
4. Select the application you want to install.  
5. Follow the on-screen instructions.  
Using CD-R and CD-RW discs  
The CD-RW drive can write to both CD-R and CD-RW discs. CD-RW discs can be  
erased and reused many times, while CD-R discs can be written to only once.  
Carefully handle and clean discs, especially writable media types such as CD-R  
and CD-RW discs, so that they remain readable. You can prolong the life of your  
discs by using the following precautions:  
v Always store CD-ROMs in their original packaging  
v Always store CD-ROMs out of direct sunlight  
v Always store CD-ROMs away from direct heat sources  
v Remove CD-ROMs from the computer when not in use  
v Check CD-ROM for cracks BEFORE each use  
v DO NOT force CD-ROMs into the computer/packaging  
v DO NOT bend or flex CD-ROMs  
Notes:  
1. CD-R discs are playable on most audio CD players. CD-RW discs are playable  
only on some audio CD players.  
2. Some consumer audio players will only play discs recorded on media labelled  
specifically for audio.  
3. CD-R media is rated by write-speed. For 48x write mode, 48x media is  
required. For best results, limit write-speed to the media speed rating. The  
Record Now Software included in the option kit will allow you to limit the  
maximum recording speed.  
Installation and user’s guide  
7
 
4. CD-RW media is also rated by write-speed. The IBM 48X/32X/48X Max  
CD-RW drive supports writing only CD-RW discs rated at 4x or higher. The  
maximum write speed will be printed on the media packaging or the disc itself.  
5. The following table shows the compatibility matrix for ultra, high, and  
low-speed CD-RW media:  
Media Rating  
Write  
No rating, 2x  
Not supported  
Multispeed, 1x2x4x, 4x, 1x-4x  
Yes  
High Speed, 4x-10x, 4x-12x, 8-10x  
Ultra Speed, 16x-24x, 32x  
Yes  
Yes  
Handling and caring for a CD  
CDs are high-density media that must be handled with care and kept clean to  
ensure that they remain readable. These precautions will help to prolong the life of  
your CDs.  
Attention: Wiping a CD using a circular motion might cause loss of data.  
Attention: Do not use CDs that have cracks.  
v Handle the CD by the edges or by the center hole. Do not touch the surface of  
the CD.  
v To remove dust or fingerprints, wipe the CD from the center to the edge with a  
soft, lint-free cloth.  
v Do not write on the surface.  
8
48X/32X/48X Max CD-RW Drive: User’s Guide  
 
v Do not place the CD in direct sunlight.  
v Do not use commercial cleaners to clean the CD.  
v Do not bend the CD.  
Using the drive  
This section provides information on how to handle your CD-RW drive, and how  
to load CDs into your CD-RW drive.  
Caring for the CD-RW drive  
To protect your CD-RW drive during operation, observe the following precautions:  
v Remove any CD in the drive before moving the drive.  
v Do not insert foreign objects into the drive.  
v Do not remove the drive cover or attempt to service the drive.  
v Do not operate the drive under any of the following conditions:  
– High temperature, high humidity, or direct sunlight  
– Excessive vibration, sudden shock, or inclined surface  
– Excessive dust  
Loading a CD  
To load a CD into a horizontally mounted CD-RW drive, do the following:  
1. Press the Eject/Load button. The tray slides out of the drive.  
2. Insert the CD into the loading tray.  
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing  
the tray in.  
Attention: Do not force the tray to open; do not insert objects into the CD tray. If  
your tray does not open when you press the Eject/Load button, see “Ejecting a CD  
Installation and user’s guide  
9
 
To load a CD into a vertically mounted CD-RW drive, do the following:.  
Note: Drive CD tray design might be different than shown (varies by supplier).  
1. Press the Eject/Load button .  
2. Insert the CD into the tray, make sure the disc is placed securely behind the  
vertical mounting tabsꢀ1ꢁ.  
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing  
the tray in.  
Ejecting a CD manually  
If you press the Eject/Load button and the tray does not slide out, turn off the  
computer. Straighten a large paper clip to form a tool, as shown in the illustration.  
The straightened end must extend at least 45 mm (1.8 in.). Insert the extended end  
into the manual-eject hole on the front of the drive (see “Front view of the drive”  
on page 3). Push the paper clip into the hole until the tray opens. Gently pull out  
the tray until you can remove the CD.  
45 mm  
1.8 in  
Using the software  
This section explains the software associated with the CD-RW drive.  
Using Windows XP native recording with your CD-RW drive  
Your CD-RW drive is fully compatible with the recording functions built into  
Windows XP. You can record data CDs without adding any additional software if  
you are running Windows XP. If you install the DLA software that comes with  
your CD-RW drive, Windows Native recording will be disabled and DLA will  
perform the formatting and writing functions. The CDs that you create with  
Windows native recording can be used in most versions of Windows without any  
special readers.  
10 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
To copy files to your CD using Windows XP native recording, drag the files to the  
drive letter using Explorer. Windows will stage the files in a temporary location.  
When you are ready to write the files to your CD, open the drive letter and click  
Write these files to CD.  
Note: Trying to eject the disc will prompt you to record the files.  
Using IBM Drive Letter Access (DLA)  
IBM Drive Letter Access (DLA) is included on the User’s Guide and Software CD so  
you can write data to CD-RW and CD-R media.  
CD-RW discs can be formatted two ways. The first way is normal UDF, and the  
second way is UDF with EasyWrite extensions. EasyWrite extensions allow the disc  
to be formatted in the background while data is being written to it. While this is  
more convenient, EasyWrite written discs cannot be read in other computers  
without the UDF reader.  
To format a blank CD-R or CD-RW, do the following:  
1. Insert a blank disc into your CD-RW drive.  
2. Open My Computer.  
3. Right-Click on the Drive icon and select Format.  
4. Check the EasyWrite box to background format the disc or leave it unchecked  
to do a normal format.  
To write to formatted media, do the following:  
1. Insert a previously formatted disc into your CD-RW drive. The disc will be  
mounted for write access.  
2. Drag and drop files to the CD-RW/CD-R drive letter icon, or use move the files  
through Windows Explorer.  
To make CD-R media compatible in other computers, do the following:  
1. Right-click on the drive letter in My Computer.  
2. Click Make Compatible.  
Note: After making compatible and appending 9 times, a CD-R disk will become  
read-only.  
Note: CD-RW media can be written many times; CD-R media can only be written  
to once.  
Note: On EasyWrite discs, it will take 20 to 60 seconds to suspend or shut down  
your PC. Interrupting this process will cause data loss.  
Note: The drive light is not active during EasyWrite background formatting.  
Using the UDF Reader  
The UDF Reader software is provided to read DLA-written discs on PCs that do  
not have DLA installed. When you install DLA into your system, a copy of the  
UDF Reader installer is copied to your system as well. You can install the UDF  
Reader on other PCs to read your own UDF created discs.  
Note: The UDF Reader is not required on any computer that has DLA installed. It  
is only used on computers that share media with computers that write with  
DLA.  
Installation and user’s guide 11  
 
Note: EasyWrite-formatted media cannot be read in any computer without an  
EasyWrite UDF reader installed.  
Note: To read CD-R discs formatted with DLA in computers without CD-RW  
drives, use the Make Compatible function listed in the drive properties  
menu.  
Using the RecordNow software  
RecordNow allows you to record Audio CDs, Data CDs, and copy existing CDs.  
Detailed information about using RecordNow is included in the RecordNow help.  
You can access RecordNow help by pressing F1 inside the RecordNow menu.  
To start RecordNow in Windows Me, or Windows 2000, select Start->Programs->  
IBM RecordNow.  
To start RecordNow in Windows XP, select Start->All Programs->RecordNow.  
Once RecordNow is started, select one of the following three processes:  
v Make an exact copy: Select this to back up your own CDs, or make copies of  
CDs you have previously created. After you select this option, RecordNow will  
prompt you to insert your disc to be copied, and then will prompt you when to  
insert a blank disc.  
v Make a music disc: Select this option to create an audio CD. The second screen  
will ask if you want to make an audio CD from MP3 and Wave files on your  
hard disk, or from other audio CDs. There is also a selection to make a disc for  
an MP3 player, which is a specially formatted data disc that can be played in  
stand-alone MP3 players.  
v Make a data disc: Select this option to create a disc containing data files from  
your hard disk. RecordNow will ask whether you want to format the disc for  
DLA or make a data disc for sharing with others. RecordNow will prompt you  
to insert a blank disc. Then a screen will appear that will enable you to  
drag-and-drop files, or browse to find files on your hard disk.  
v Once RecordNow is started, you can also perform two special operations:  
– Clicking on the Favorites button will allow you to load a previously saved  
audio, data, MP3, or CD image to burn a new copy.  
– Dropping an ISO or GI CD image into the files box for a data CD will record  
the image file directly onto the CD.  
To make an ISO image of a CD with RecordNow, select Copy a CD and set  
the destination recorder to record file to hard disk.  
Note: To limit the recording speed in RecordNow select Options, and in the  
Advanced tab window pick the speed of your choice from the drop down  
box entitled, Limit the Maximum recorder speed.  
12 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
Appendix A. Product specifications  
This appendix includes the following information:  
v Physical specifications  
v Power requirements  
v Environmental requirements  
v Drive write/read speeds  
v Drive performance  
v Format capabilities  
Physical specifications  
The physical specifications2 of the 48X/32X/48X Max CD-RW drive are listed in  
the following table.  
Physical specifications:  
Height  
Width  
Length  
Weight  
42 mm (1.7 in.)  
149 mm (5.9 in.)  
185 mm (7.7 in.)  
1.0 kg (2.2 lb.)  
Power requirements  
The following table lists the power specifications by voltage level for the  
48X/32X/48X Max CD-RW drive. The power specifications are measured at the  
drive power connector and are nominal values.  
Power specifications:  
At Voltage  
+12 V dc  
+5 V dc  
1.0 A  
Operational current rating is 1.5 A  
2. Product-description data represents IBM’s design objectives and is provided for comparative purposes; actual results might vary,  
based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.  
© Copyright IBM Corp. 2003  
13  
 
The following table lists the environmental specifications for the CD-RW drive. You  
can mount the drive vertically or horizontally.  
Environmental requirements  
Environmental Requirements:  
Specification  
Operational  
Nonoperational  
Temperature (noncondensing) +5° C to +45° C  
(+41° F to +113° F)  
-40° C to +60° C  
(-40° F to + 140° F)  
5% to 90%  
Relative humidity  
(noncondensing)  
8% to 80%  
Write/Read speeds  
The following table lists the write/read speeds for the CD-RW drive.  
Drive Write/Read Speeds:  
Function  
Supported Speed  
20-48x (CAV)  
Read (CD-ROM/CD-R)  
Read (CD-RW/Audio)  
Write (CD-R disc)  
Write (CD-RW disc)  
17-40x (CAV)  
20-48x (CAV)  
16-32x (Z-CAV) or 20-32x (P-CAV)  
Media Speed Compatibility  
The following table lists the media speed compatibility for the CD-RW drive.  
Function  
CD-R Media Compatibility CD-RW Media  
Compatibility  
Reads  
Writes  
ALL  
ALL  
4x, 8x, 12x, 16x, 24x, 32x,  
40x, 48x  
Multispeed (1x2x4x, 4x,  
1x-4x)  
High Speed (4x-10x, 8x-10x,  
10x, 12x)  
Ultra Speed (24x, 32x)  
Note: Media or drive speed must support the listed write speed of the media.  
Drive-performance specifications  
The following table lists the performance specifications of the CD-RW drive.  
Drive performance:  
Feature  
Specification  
Burst data transfer rate  
16.7 MB (1 MB is approximately 1 000  
000 bytes of data) per second (ATA PIO  
Mode 4) 16.7 MB per second (ATA  
multi-word DMA Mode 2), 33.3 MB per  
second (Ultra DMA Mode 2)  
14 48X/32X/48X Max CD-RW Drive: User’s Guide  
Average access time (including latency)  
Cache memory (Read/Write)  
Disc diameter  
100 ms (20-48x, CAV)  
2 MB  
12 cm (4.7 in.) (8cm [3 in.])  
9600 rpm  
Rotational speed (CD-ROM/CD-R)  
Mean time between failures (MTBF)  
Buffer underrun protection  
125 000 POH (duty 10%)  
SuperLink® or SmartBURN®  
The following table summarizes the CD format capabilities of the RecordNow  
program. Refer to the Sonic software online user’s guide for the most recent  
information on CD format capabilities.  
Create  
Format  
Copy capability  
capability  
Yes  
No  
CD-DA (Red Book)  
CD+G  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
CD TEXT  
Yes  
Yes  
No  
CD-ROM (Yellow Book)  
CD-ROM XA (Mode 2)  
CD-I (Green Book)  
CD-I Bridge  
No  
No  
Video CD (White Book)  
CD-R (Orange Book P II)  
CD-RW (Orange Book P III)  
Multisession CD  
CD Extra (Blue Book)  
Photo CD  
No  
Yes  
Yes  
Yes  
No  
No  
Mixed-Mode CD  
Bootable CD  
No  
No  
Disc at Once  
No  
Track at Once  
Yes  
No  
Session at Once  
The CD-RW drive uses the following methods to write files to CDs:  
v Disc at Once: The drive writes to the entire disc in a single pass; data cannot be  
added at a later time.  
v Track at Once: The drive copies one track at a time to the disc.  
v Multisession: The drive writes several sessions to a disc; each session has at  
least one track.  
Listed below are descriptions of different CD formats that appear in the table.  
CD-Digital Audio: This format records audio CDs that can be played on audio CD  
players.  
CD Extra: This format records audio and data in a multisession format.  
Appendix A. Product specifications 15  
CD TEXT: This format records audio CDs with the album names and song titles  
encoded.  
CD-ROM (Mode 1): This format is used for most CD-ROM applications.  
CD-ROM XA (Mode 2 Form 1 and Mode 2 Form 2) or CD-ROM Extended  
Architecture: This standard was created for playback of multimedia content.  
CD-I (Mode 2 Form 1 and Mode 2 Form 2) and CD-I Ready3: This format is used  
for home entertainment systems.  
CD-I Bridge: This format records a combination of Kodak Photo CDs and Video  
CDs that can be played on TV set-top players and personal computers.  
Photo CD (single and multisession): This format records CDs that are playable on  
TV set-top video CD players and most DVD systems.  
3. The CD-RW drive does not have the necessary audio circuitry and decoding functions for CD-I playback, but it can be read from  
and write to CDs in this format.  
16 48X/32X/48X Max CD-RW Drive: User’s Guide  
Appendix B. Problem solving  
Computer problems can be caused by hardware, software, or user error. You might  
be able to use the information in this section to solve problems yourself, or gather  
helpful information you can pass on to a service technician.  
Review the following list for any problem descriptions that might fit your  
situation.  
Troubleshooting  
Your computer or CD-RW drive does not operate correctly or  
the busy indicator light does not come on.  
Take the following actions:  
1. Check that the CD is loaded with the label side up.  
2. Check that all devices are correctly connected to the computer and the electrical  
outlet. If all devices are correctly connected and you are still experiencing  
problems, go to step 3.  
3. Turn off the computer, unplug the cables from the electrical outlets for your  
computer and all attached devices, and remove the computer cover.  
4. Check that all power and IDE cables are securely attached. Disconnect the IDE  
cable and check for bent or misaligned pins. If you do not find any problems,  
reconnect the IDE cable. Reattach all cables and power cords and replace the  
computer cover. Turn on the computer, restart the system, and then attempt to  
open the CD tray by pressing the Eject/Load button. If the tray fails to open  
and the busy indicator light does not come on, turn off the computer and try  
using another 4-pin dc power cable.  
5. Check that the color-coded edge on the IDE cable aligns with pin 1 on the IDE  
port and is closest to the power cable on the 48X/32X/48X Max CD-ReWritable  
6. Check that the IDE cable is connected to the proper IDE port connection. See  
7. Check the CD-RW drive and any other device on the IDE cable for the proper  
page 4 for more information.  
8. If the middle connector on the IDE cable is attached to the IDE port on the  
system board, remove the connector and reattach the cable. If there is only one  
device on the IDE port, attach the connector at one end of the cable to the IDE  
port and the connector at the other end to the device, leaving the middle  
connector (if there is one) open. If there are two devices on the IDE port, attach  
the connector at one end of the cable to the IDE port. If there is a hard disk  
drive, attach it to the connector at the other end of the cable and attach the  
CD-RW drive to the middle connector.  
You cannot format a CD-RW disc  
Take the following actions:  
1. Check your media. This CD-RW drive cannot format 1X or 2X speed media.  
2. Erase the CD-RW with the following procedure, then try formatting again.  
© Copyright IBM Corp. 2003  
17  
 
v Remove all discs from drives.  
v Start RecordNow.  
v Select Erase.  
v Select For use with record now.  
v Insert your media when prompted.  
v At the prompt The disc you have inserted is not blank, would you like to  
erase it now?, select Yes.  
v After the media erase completes, Select the Cancel button in RecordNow  
v Exit RecordNow.  
v Eject the media.  
3. If you are using a third party bus-master driver, check with the driver  
manufacturer to ensure it supports CD-RW drives.  
You cannot create a multi-session disc.  
Be sure that there is enough space left on the media for another session. Writing a  
session requires about 15 MB in addition to the data that is recorded.  
You cannot successfully write to a CD-R or CD-RW disc.  
Take the following action:  
1. Verify that the process is not being interrupted by a screen saver, an antivirus  
program, an Internet or e-mail program, or other software. Disable the  
functions that might interrupt the write operation.  
2. Verify that your computer has the minimum processor listed in the system  
requirements for this option. See “System requirements” on page 2 for more  
information.  
3. Verify that the hard disk drive has been defragmented.  
4. Replace the disc if it is damaged or scratched.  
5. Verify that the write-speed is correct for this disc.  
You cannot eject a CD.  
Take the following actions after ensuring that the drive is not in the process of  
writing:  
1. Close all applications.  
2. Eject the CD with the software application. Double-click My Computer. Click  
the CDR/RW icon. Click Eject.  
3. Use the Eject/Load button.  
4. Turn off the computer. Wait 45 seconds; then turn on the computer and try  
using the Eject/Load button again.  
5. If other methods do not work, use the manual-eject hole, using instructions  
You cannot read from the CD after successfully writing to it.  
Take the following actions:  
1. If you can read the CD in another CD player or you can see previous sessions,  
the directory information might be damaged on the volume, making it  
unreadable. Check the Sonic software online user’s guide for more  
troubleshooting ideas.  
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or  
CD-RW disc, or another brand of disc.  
18 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
3. If you can read from a CD-RW disc in the CD-RW drive, but not in another  
optical drive, be sure that a UDF Reader program is installed on the computer  
that contains the other optical drive. For more information on the UDF Reader  
4. Verify that you are not attempting to write the disc under extreme  
environmental conditions such as the following:  
v low temperature: 5° C (41° F) or below  
v high temperature: 45° C (113 °F) or above  
v excessive shock: >0.5 G  
v excessive vibration: >0.1 G  
5. Make sure the CD-R session is closed. See “Using the RecordNow software” on  
page 12 for help. A non-closed audio disc cannot be played in your car or home  
CD player.  
You cannot access the CD-RW drive, or the drive icon does  
not display (Windows XP)  
If the CD-RW drive has been properly installed, there will be an icon for the drive  
in the My Computer window. If you double-click the My Computer icon and there  
is no drive icon present in the displayed window, check to see that the drive has  
been properly installed, and that the configuration jumper has been correctly set.  
Next, restart your computer. If a drive icon is still not found, continue with the  
following steps.  
1. Click Start Settings Control Panel.  
2. Click System.  
3. Click the Device Manager tab.  
4. Double-click View Devices by Type.  
a. Click Hard Disk Controllers on the Device Manager list. Ensure that there  
are no conflicts with the controller. Ensure that the device status indicates  
that the controller is working properly.  
b. Select CD-RW from the Device Manager list. Verify that there is a CD-RW  
device and that no conflicts exist. The device status will indicate that the  
device is working properly.  
5. Click OK.  
6. Restart the computer.  
If the device icon is still not present, check cable connections, device jumper  
settings, and resolve any existing conflicts.  
If you have installed Microsoft Media Player 9.x and this problem occurs, follow  
this procedure:  
1. Insert the CD-RW User’s Guide and Software CD.  
2. Open My Computer and Explore the CD-RW Drive.  
3. Double-click on cdrtlfx.exe  
4. Reboot your computer.  
The CD cannot be read.  
Take the following actions:  
1. The CD might be dirty; clean it as described in “Handling and caring for a CD”  
Appendix B. Problem solving 19  
 
2. The CD might be defective; try another CD.  
3. The CD is not ISO-9660 or High Sierra Group-compatible. Check with your  
place of purchase.  
There is no sound from the CD.  
Take the following actions:  
1. Check that you are using an audio CD and not a data CD.  
2. Adjust the sound-adapter volume control. See the documentation that comes  
with your sound adapter and audio-CD player program.  
3. Turn off the computer, unplug the cables from the electrical outlets for your  
computer and all attached devices, and remove the computer cover. Check that  
the audio-signal cable connects the 48X/32X/48X Max CD-RW Drive to the  
sound adapter.  
The connectors on the audio cables provided do not fit the  
connector on your audio adapter.  
Some audio adapters might require a special cable. See the documentation that  
comes with your sound adapter.  
You might have to purchase a separate audio cable for the 48X/32X/48X Max  
CD-RW Drive. The audio-out connector on the 48X/32X/48X Max CD-RW Drive  
requires a MPC-2 compliant Molex 70553 or equivalent connector. (To locate the  
drive audio connector, see “Back view of the drive” on page 3.) If you are using an  
IBM computer or IBM sound adapter, see Appendix E, “IBM Statement of Limited  
You receive buffer underrunerror messages when copying  
CDs or making data CDs.  
Take the following actions:  
v If the file source is a network or removable device, copy the files to the local  
hard disk first.  
v If using CD copier, select Advanced and check the Copy to Hard Disk option.  
v If using RecordNow, select Options->Advanced, and make sure that Burn-Proof  
is checked.  
v Try reducing the write speed.  
v Make sure the source and target drives are being operated in DMA mode. See  
for more information.  
Your computer will not shut down or stand by  
v If you are using an EasyWrite disc, eject it from My Computer.  
v If you have Record Now open, close it.  
Your computer hangs at boot-up  
v Remove media from the drive and restart.  
v Check with your computer manufacturer for updated BIOS that properly  
recognize EasyWrite discs.  
20 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
Appendix C. Customizing the device-driver configuration  
settings  
Windows XP and Window Me have two device-driver configuration parameters:  
Auto Insert Notify and DMA.  
The Auto Insert Notify parameter enables the computer to start audio CD software  
as soon as a CD is inserted into the CD-RW drive.  
The DMA parameter improves computer performance by having the computer  
DMA controller handle data transfers from the CD to memory, freeing the  
computer microprocessor to perform more important tasks. For example, activating  
DMA might make movies and games run more smoothly because the  
microprocessor is allocating more processing time to video.  
Changing the Auto Insert Notify and DMA parameters for Windows Me  
To change the Auto Insert Notify and DMA parameter settings in Windows Me do  
the following:  
1. Click Start Settings Control Panel.  
2. Click on view all control panel options.  
3. Double-click System.  
4. Click the Device Manager tab.  
5. Double-click CD-ROM.  
6. Click on the drive that you want to modify.  
7. Click the Settings tab.  
8. Click to select or to clear the Auto Insert Notification check box and the DMA  
check box, depending on which parameters you want to enable or disable.  
9. Click OK.  
Changing the DMA parameter setting for Windows XP  
To change the DMA parameter setting from the Windows XP desktop do the  
following:  
1. Click Start Control Panel.  
2. Click Switch to classic view.  
3. Double-click System.  
4. Click the Hardware tab.  
5. Click Device Manager button.  
6. Click on the IDE ATA/ATAPI controllers to expand the tree.  
7. Double-click on the controller that corresponds to where your CD-RW is  
located (Primary IDE or Secondary IDE).  
8. Click the Advanced Settings tab.  
9. Select the appropriate Transfer Mode pull-down that corresponds to the  
CD-RW location (Device 0 for Master, Device 1 for Slave).  
10. Select DMA if Available.  
11. Click OK.  
© Copyright IBM Corp. 2003  
21  
 
Enabling DMA for Windows 2000 Professional  
To change the parameter setting for Windows 2000, do the following:  
1. Click Start Settings Control Panel.  
2. Double-click System.  
3. Click the Hardware tab.  
4. Click Device Manager.  
5. Click the IDE ATA/ATAPI controller to expand the tree.  
6. Click the device that corresponds to the controller where your CD-RW Drive  
is located (Primary IDE or Secondary IDE).  
7. Click the Advanced Settings tab.  
8. Click Transfer Mode, and select DMA if it is available.  
9. Click OK.  
10. Click Close to close the System Properties window. A message is displayed  
informing you that the system settings have changed.  
11. Click OK to restart your computer.  
22 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
Appendix D. Service and Support  
The following information describes the technical support that is available for your  
product, during the warranty period or throughout the life of the product. Refer to  
your IBM Statement of Limited Warranty for a full explanation of IBM warranty  
terms.  
Online technical support  
Online technical support is available during the life of your product through the  
Personal Computing Support Web site at www-3.ibm.com/pc/support/site.wss/.  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your IBM option is installed in an IBM  
computer, you might be entitled to service at your location. Your technical support  
representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the IBM HelpCenter® will be  
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option  
has been withdrawn from marketing. Additional support offerings, including  
step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
v Option name  
v Option number  
v Proof of purchase  
v Computer manufacturer, model, serial number (if IBM), and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want  
to walk you through the problem during the call.  
For the support telephone number and support hours by country, refer to the  
following table. If the number for your country or region is not listed, contact your  
IBM reseller or IBM marketing representative. Response time may vary depending  
on the number and nature of the calls received.  
Phone numbers are subject to change without notice. For the latest phone number  
list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.  
Country or Region  
Argentina  
Telephone Number  
0800-666-0011  
1300-130-426  
Country or Region  
Malaysia  
Telephone Number  
03-7727-7800  
Australia  
Mexico  
001-866-434-2080  
020-514-5770  
Austria  
01-24592-5901  
Netherlands  
© Copyright IBM Corp. 2003  
23  
 
Country or Region  
Telephone Number  
Country or Region  
Telephone Number  
Belgium  
Dutch 02-210-9820  
New Zealand  
0800-446-149  
French 02-210-9800  
0800-0189  
Bolivia  
Brazil  
Norway  
Peru  
66 81 11 00  
0-800-50-866  
632-995-2225  
55-11-3889-8986  
1-800-565-3344  
Canada  
Philippines  
Toronto 416-383-3344  
800-224-488  
Chile  
Portugal  
Russia  
21-791 51 47  
095-940-2000  
1800-840-9911  
China (PRC)  
800-810-1818  
China (Hong Kong  
S.A.R.)  
852-2825-7799  
Singapore  
Columbia  
Denmark  
Ecuador  
980-912-3021  
45 20 82 00  
Spain  
91-662 49 16  
08-477 4420  
058-333-09-00  
Sweden  
1-800-426911 (option Switzerland  
#4)  
Finland  
France  
Germany  
Indonesia  
Ireland  
Italy  
09-459 69 60  
02 38 55 74 50  
07032-1549 201  
021-523-8535  
01-815-9202  
Taiwan  
886-2-2725-9799  
66-2-273-4000  
Thailand  
Turkey  
00-800-446-32-041  
0-1475-555 055  
1-800-426-7378  
000-411-005-6649  
0-800-100-2011  
United Kingdom  
United States  
Uruguay  
02-7031-6101  
Japan  
Consumer customers Venezuela  
0120-887-870  
Business customers  
0120-887-874  
Luxembourg  
298-977 5063  
Vietnam  
848-8295-160  
24 48X/32X/48X Max CD-RW Drive: User’s Guide  
Appendix E. IBM Statement of Limited Warranty -  
Z125-4753-07 - 11/2002  
Part 1 - General Terms  
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 -  
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or  
modify those of Part 1. The warranties provided by IBM in this Statement of Limited  
Warranty apply only to Machines you purchase for your use, and not for resale. The term  
Machinemeans an IBM machine, its features, conversions, upgrades, elements, or  
accessories, or any combination of them. The term Machinedoes not include any software  
programs, whether pre-loaded with the Machine, installed subsequently or otherwise.  
Nothing in this Statement of Limited Warranty affects any statutory rights of  
consumers that cannot be waived or limited by contract.  
What this Warranty Covers  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBM’s Official Published Specifications  
(Specifications) which are available on request. The warranty period for the  
Machine starts on the original Date of Installation and is specified in Part 3 -  
Warranty Information. The date on your invoice or sales receipt is the Date of  
Installation unless IBM or your reseller informs you otherwise. Many features,  
conversions, or upgrades involve the removal of parts and their return to IBM. A  
part that replaces a removed part will assume the warranty service status of the  
removed part. Unless IBM specifies otherwise, these warranties apply only in the  
country or region in which you purchased the Machine.  
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE  
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR  
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE  
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH  
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.  
NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR  
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT  
APPLY TO YOU.  
What this Warranty Does not Cover  
This warranty does not cover the following:  
v
any software programs, whether pre-loaded or shipped with the Machine, or  
installed subsequently;  
v
failure resulting from misuse (including but not limited to use of any Machine  
capacity or capability, other than that authorized by IBM in writing), accident,  
modification, unsuitable physical or operating environment, or improper  
maintenance by you;  
v
failure caused by a product for which IBM is not responsible; and  
© Copyright IBM Corp. 2003  
25  
 
v
any non-IBM products, including those that IBM may procure and provide with  
or integrate into an IBM Machine at your request.  
The warranty is voided by removal or alteration of identification labels on the  
Machine or its parts.  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
Any technical or other support provided for a Machine under warranty, such as  
assistance via telephone with how-toquestions and those regarding Machine  
set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.  
How to Obtain Warranty Service  
If the Machine does not function as warranted during the warranty period, contact  
IBM or your reseller to obtain warranty service. If you do not register the Machine  
with IBM, you may be required to present proof of purchase as evidence of your  
entitlement to warranty service.  
What IBM Will Do to Correct Problems  
When you call for service, you must follow the problem determination and  
resolution procedures that IBM specifies. A technician will attempt to make an  
initial diagnosis of your problem and help you resolve it over the telephone.  
The type of warranty service applicable to your Machine is specified in Part 3 -  
Warranty Information.  
You are responsible for downloading and installing designated Machine Code  
(microcode, basic input/output system code (called BIOS), utility programs,  
device drivers, and diagnostics delivered with an IBM Machine ) and other  
software updates from an IBM Internet Web site or from other electronic media,  
and following the instructions that IBM provides.  
If your problem can be resolved with a Customer Replaceable Unit (CRU) (e.g.,  
keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable  
parts), IBM will ship these parts to you for replacement by you.  
If the Machine does not function as warranted during the warranty period and  
your problem cannot be resolved over the telephone, through your application of  
Machine Code or software updates, or with a CRU, IBM or your reseller, if  
approved by IBM to provide warranty service, will either, at its discretion, 1) repair  
it to make it function as warranted, or 2) replace it with one that is at least  
functionally equivalent. If IBM is unable to do either, you may return the Machine  
to your place of purchase and your money will be refunded.  
IBM or your reseller will also manage and install selected engineering changes that  
apply to the Machine.  
Exchange of a Machine or Part  
When the warranty service involves the exchange of a Machine or part, the item  
IBM or your reseller replaces becomes its property and the replacement becomes  
yours. You represent that all removed items are genuine and unaltered. The  
replacement may not be new, but will be in good working order and at least  
26 48X/32X/48X Max CD-RW Drive: User’s Guide  
functionally equivalent to the item replaced. The replacement assumes the  
warranty service status of the replaced item.  
Your Additional Responsibilities  
Before IBM or your reseller exchanges a Machine or part, you agree to remove all  
features, parts, options, alterations, and attachments not under warranty service.  
You also agree to:  
1. ensure that the Machine is free of any legal obligations or restrictions that  
prevent its exchange;  
2. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
3. where applicable, before service is provided:  
a. follow the service request procedures that IBM or your reseller provides;  
b. backup or secure all programs, data, and funds contained in the Machine;  
c. IBM or your reseller with sufficient, free, and safe access to your facilities to  
permit IBM to fulfill its obligations; and  
d. inform IBM or your reseller of changes in the Machine’s location.  
4. (a) ensure all information about identified or identifiable individuals (Personal  
Data) is deleted from the Machine (to the extent technically possible), (b) allow  
IBM, your reseller or an IBM supplier to process on your behalf any remaining  
Personal Data as IBM or your reseller considers necessary to fulfill its  
obligations under this Statement of Limited Warranty (which may include  
shipping the Machine for such processing to other IBM service locations around  
the world), and (c) ensure that such processing complies with any laws  
applicable to such Personal Data.  
Limitation of Liability  
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in  
IBM’s possession or 2) in transit in those cases where IBM is responsible for the  
transportation charges.  
Neither IBM nor your reseller are responsible for any of your confidential,  
proprietary or personal information contained in a Machine which you return to  
IBM for any reason. You should remove all such information from the Machine  
prior to its return.  
Circumstances may arise where, because of a default on IBM’s part or other  
liability, you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract or  
tort claim), except for any liability that cannot be waived or limited by applicable  
laws, IBM is liable for no more than  
1. damages for bodily injury (including death) and damage to real property and  
tangible personal property; and  
2. the amount of any other actual direct damages, up to the charges (if recurring,  
12 months’ charges apply) for the Machine that is subject of the claim. For  
purposes of this item, the term Machineincludes Machine Code and Licensed  
Internal Code (LIC).  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 27  
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for  
which IBM, its suppliers, and your reseller are collectively responsible.  
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS  
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES  
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS  
OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT  
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4)  
LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED  
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY  
TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE  
ABOVE LIMITATION MAY NOT APPLY TO YOU.  
Governing Law  
Both you and IBM consent to the application of the laws of the country in which  
you acquired the Machine to govern, interpret, and enforce all of your and IBM’s  
rights, duties, and obligations arising from, or relating in any manner to, the  
subject matter of this Statement of Limited Warranty, without regard to conflict of  
law principles.  
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY  
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR  
JURISDICTION TO JURISDICTION.  
Jurisdiction  
All of our rights, duties, and obligations are subject to the courts of the country in  
which you acquired the Machine.  
Part 2 - Country-unique Terms  
AMERICAS  
ARGENTINA  
Governing Law: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.  
BRAZIL  
Governing Law: The following is added after the first sentence:  
Any litigation arising from this Statement of Limited Warranty will be settled  
exclusively by the court of Rio de Janeiro, RJ.  
Peru  
Limitation of Liability: The following is added at the end of this section:  
28 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
In accordance with Article 1328 of the Peruvian Civil Code the limitations and  
exclusions specified in this section will not apply to damages caused by IBM’s  
willful misconduct (dolo) or gross negligence (culpa inexcusable).  
NORTH AMERICA  
How to Obtain Warranty Service: The following is added to this Section:  
To obtain warranty service from IBM in Canada or the United States, call  
1-800-IBM-SERV (426-7378).  
CANADA  
Limitation of Liability: The following replaces item 1 of this section:  
1. damages for bodily injury (including death) or physical harm to real property  
and tangible personal property caused by IBM’s negligence; and  
Governing Law: The following replaces “laws of the country in which you acquired the  
Machine” in the first sentence:  
laws in the Province of Ontario.  
UNITED STATES  
Governing Law: The following replaces “laws of the country in which you acquired the  
Machine” in the first sentence:  
laws of the State of New York.  
ASIA PACIFIC  
AUSTRALIA  
What this Warranty Covers: The following paragraph is added to this Section:  
The warranties specified in this Section are in addition to any rights you may have  
under the Trade Practices Act 1974 or other similar legislation and are only limited  
to the extent permitted by the applicable legislation.  
Limitation of Liability: The following is added to this Section:  
Where IBM is in breach of a condition or warranty implied by the Trade Practices  
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or  
replacement of the goods or the supply of equivalent goods. Where that condition  
or warranty relates to right to sell, quiet possession or clear title, or the goods are  
of a kind ordinarily acquired for personal, domestic or household use or  
consumption, then none of the limitations in this paragraph apply.  
Governing Law: The following replaces “laws of the country in which you acquired the  
Machine” in the first sentence:  
laws of the State or Territory.  
CAMBODIA, LAOS, AND VIETNAM  
Governing Law: The following replaces “laws of the country in which you acquired the  
Machine” in the first sentence:  
laws of the State of New York, United States of America.  
CAMBODIA, INDONESIA, LAOS, AND VIETNAM  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 29  
Arbitration: The following is added under this heading:  
Disputes arising out of or in connection with this Statement of Limited Warranty  
shall be finally settled by arbitration which shall be held in Singapore in  
accordance with the Arbitration Rules of Singapore International Arbitration Center  
(SIAC Rules) then in effect. The arbitration award shall be final and binding for  
the parties without appeal and shall be in writing and set forth the findings of fact  
and the conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being  
entitled to appoint one arbitrator. The two arbitrators appointed by the parties  
shall appoint a third arbitrator who shall act as chairman of the proceedings.  
Vacancies in the post of chairman shall be filled by the president of the SIAC.  
Other vacancies shall be filled by the respective nominating party. Proceedings  
shall continue from the stage they were at when the vacancy occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30  
days of the date the other party appoints its, the first appointed arbitrator shall be  
the sole arbitrator, provided that the arbitrator was validly and properly  
appointed.  
All proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The English language version of this  
Statement of Limited Warranty prevails over any other language version.  
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA  
Governing Law: The following replaces “laws of the country in which you acquired the  
Machine” in the first sentence:  
laws of Hong Kong Special Administrative Region of China.  
INDIA  
Limitation of Liability: The following replaces items 1 and 2 of this Section:  
1. liability for bodily injury (including death) or damage to real property and  
tangible personal property will be limited to that caused by IBM’s negligence;  
and  
2. as to any other actual damage arising in any situation involving  
nonperformance by IBM pursuant to, or in any way related to the subject of  
this Statement of Limited Warranty, , the charge paid by you for the individual  
Machine that is the subject of the claim. For purposes of this item, the term  
Machineincludes Machine Code and Licensed Internal Code (LIC).  
Arbitration: The following is added under this heading :  
Disputes arising out of or in connection with this Statement of Limited Warranty  
shall be finally settled by arbitration which shall be held in Bangalore, India in  
accordance with the laws of India then in effect. The arbitration award shall be  
final and binding for the parties without appeal and shall be in writing and set  
forth the findings of fact and the conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being  
entitled to appoint one arbitrator. The two arbitrators appointed by the parties  
shall appoint a third arbitrator who shall act as chairman of the proceedings.  
Vacancies in the post of chairman shall be filled by the president of the Bar  
Council of India. Other vacancies shall be filled by the respective nominating party.  
Proceedings shall continue from the stage they were at when the vacancy occurred.  
30 48X/32X/48X Max CD-RW Drive: User’s Guide  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30  
days of the date the other party appoints its, the first appointed arbitrator shall be  
the sole arbitrator, provided that the arbitrator was validly and properly  
appointed.  
All proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The English language version of this  
Statement of Limited Warranty prevails over any other language version.  
JAPAN  
Governing Law: The following sentence is added to this section:  
Any doubts concerning this Statement of Limited Warranty will be initially  
resolved between us in good faith and in accordance with the principle of mutual  
trust.  
MALAYSIA  
Limitation of Liability: The word SPECIALin item 3 of the fifth paragraph is deleted.  
NEW ZEALAND  
What this Warranty Covers: The following paragraph is added to this section:  
The warranties specified in this section are in addition to any rights you may have  
under the Consumer Guarantees Act 1993 or other legislation which cannot be  
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect  
of any goods which IBM provides, if you require the goods for the purposes of a  
business as defined in that Act.  
Limitation of Liability: The following is added to this section:  
Where Machines are not acquired for the purposes of a business as defined in the  
Consumer Guarantees Act 1993, the limitations in this section are subject to the  
limitations in that Act.  
PEOPLE’S REPUBLIC OF CHINA (PRC)  
Governing Law: The following replaces laws of the country in which you acquired  
the Machinein the first sentence:  
laws of the State of New York, United States of America (except when local law  
requires otherwise).  
PHILIPPINES  
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:  
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,  
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES; OR  
Arbitration: The following is added under this heading  
Disputes arising out of or in connection with this Statement of Limited Warranty  
shall be finally settled by arbitration which shall be held in Metro Manila,  
Philippines in accordance with the laws of the Philippines then in effect. The  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 31  
arbitration award shall be final and binding for the parties without appeal and  
shall be in writing and set forth the findings of fact and the conclusions of law.  
The number of arbitrators shall be three, with each side to the dispute being  
entitled to appoint one arbitrator. The two arbitrators appointed by the parties  
shall appoint a third arbitrator who shall act as chairman of the proceedings.  
Vacancies in the post of chairman shall be filled by the president of the Philippine  
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective  
nominating party. Proceedings shall continue from the stage they were at when the  
vacancy occurred.  
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30  
days of the date the other party appoints its, the first appointed arbitrator shall be  
the sole arbitrator, provided that the arbitrator was validly and properly  
appointed.  
All proceedings shall be conducted, including all documents presented in such  
proceedings, in the English language. The English language version of this  
Statement of Limited Warranty prevails over any other language version.  
SINGAPORE  
Limitation of Liability: The words SPECIALand ECONOMICin item 3 in the  
fifth paragraph are deleted.  
EUROPE, MIDDLE EAST, AFRICA (EMEA)  
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:  
The terms of this Statement of Limited Warranty apply to Machines purchased  
from IBM or an IBM reseller.  
Hot to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium,  
Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland,  
Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway,  
Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican  
State, you may obtain warranty service for that Machine in any of those countries  
from either (1) an IBM reseller approved to perform warranty service or (2) from  
IBM, provided the Machine has been announced and made available by IBM in the  
country in which you wish to obtain service. If you purchased a Personal  
Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina,  
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan,  
Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM),  
Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you  
may obtain warranty service for that Machine in any of those countries from either  
(1) an IBM reseller approved to perform warranty service or (2) from IBM.  
If you purchase a Machine in a Middle Eastern or African country, you may obtain  
warranty service for that Machine from the IBM entity within the country of  
purchase, if that IBM entity provides warranty service in that country, or from an  
IBM reseller, approved by IBM to perform warranty service on that Machine in  
that country. Warranty service in Africa is available within 50 kilometers of an IBM  
approved service provider. You are responsible for transportation costs for  
Machines located outside 50 kilometers of an IBM approved service provider.  
32 48X/32X/48X Max CD-RW Drive: User’s Guide  
Add the following paragraph in Western Europe (Austria, Belgium, Cyprus, Denmark,  
Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg,  
Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United  
Kingdom, Vatican State):  
The warranty for Machines acquired in Western Europe shall be valid and  
applicable in all Western Europe countries provided the Machines have been  
announced and made available in such countries.  
Governing Law:  
The phrase the laws of the country in which you acquired the Machineis replaced  
by:  
1) the laws of Austriain Albania, Armenia, Azerbaijan, Belarus,  
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,  
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,  
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)  
the laws of Francein Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,  
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic  
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon,  
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,  
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion,  
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) the laws of  
Finlandin Estonia, Latvia, and Lithuania; 4) the laws of Englandin Angola,  
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,  
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,  
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda,  
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia,  
and Zimbabwe; and 5) the laws of South Africain South Africa, Namibia,  
Lesotho and Swaziland.  
Jurisdiction: The following exceptions are added to this section:  
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement  
of Limited Warranty and relating thereto, including its existence, will be the  
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,  
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,  
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,  
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab  
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising  
out of this Statement of Limited Warranty or related to its execution, including  
summary proceedings, will be submitted to the exclusive jurisdiction of the English  
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement  
of Limited Warranty or related to its interpretation or its execution, the law, and  
the courts of the capital city, of the country of your registered office and/or  
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina  
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo  
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French  
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,  
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New  
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and  
Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or  
related to its violation or execution, including summary proceedings, will be  
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes  
arising out of or in relation to the interpretation, the violation, the termination, the  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 33  
nullity of the execution of this Statement of Limited Warranty shall be settled by  
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and  
Swaziland, both of us agree to submit all disputes relating to this Statement of  
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in  
Turkey all disputes arising out of or in connection with this Statement of Limited  
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and  
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the  
following specified countries, any legal claim arising out of this Statement of  
Limited Warranty will be brought before, and settled exclusively by, the competent  
court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d)  
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both  
of us agree to submit all disputes relating to this Statement of Limited Warranty to  
the jurisdiction of the English courts.  
Arbitration: The following is added under this heading:  
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia,  
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland,  
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine,  
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of  
Limited Warranty or related to its violation, termination or nullity will be finally  
settled under the Rules of Arbitration and Conciliation of the International Arbitral  
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three  
arbitrators appointed in accordance with these rules. The arbitration will be held in  
Vienna, Austria, and the official language of the proceedings will be English. The  
decision of the arbitrators will be final and binding upon both parties. Therefore,  
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties  
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM  
may, however, institute proceedings in a competent court in the country of  
installation.  
In Estonia, Latvia and Lithuania all disputes arising in connection with this  
Statement of Limited Warranty will be finally settled in arbitration that will be  
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in  
effect. Each party will appoint one arbitrator. The arbitrators will then jointly  
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central  
Chamber of Commerce in Helsinki will appoint the chairman.  
EUROPEAN UNION (EU)  
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:  
Consumers have legal rights under applicable national legislation governing the  
sale of consumer goods. Such rights are not affected by the warranties provided in  
this Statement of Limited Warranty.  
How to Obtain Warranty Service: The following is added to this section:  
To obtain warranty service from IBM in EU countries, see the telephone listing in  
Part 3 - Warranty Information.  
You may contact IBM at the following address:  
IBM Warranty & Service Quality Dept.  
PO Box 30  
34 48X/32X/48X Max CD-RW Drive: User’s Guide  
Spango Valley  
Greenock  
Scotland PA 16 OAH  
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,  
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Except as otherwise provided by mandatory law:  
1. IBM’s liability for any damages and losses that may arise as a consequence of  
the fulfillment of its obligations under or in connection with this Statement of  
Limited Warranty or due to any other cause related to this Statement of  
Limited Warranty is limited to the compensation of only those damages and  
losses proved and actually arising as an immediate and direct consequence of  
the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a  
maximum amount equal to the charges you paid for the Machine. For purposes  
of this item, the term Machineincludes Machine Code and Licensed Internal  
Code (LIC).  
The above limitation shall not apply to damages for bodily injuries (including  
death) and damages to real property and tangible personal property for which  
IBM is legally liable.  
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS  
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR  
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL  
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE  
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;  
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED  
SAVINGS.  
FRANCE AND BELGIUM  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Except as otherwise provided by mandatory law:  
1. IBM’s liability for any damages and losses that may arise as a consequence of  
the fulfillment of its obligations under or in connection with this Statement of  
Limited Warranty is limited to the compensation of only those damages and  
losses proved and actually arising as an immediate and direct consequence of  
the non-fulfillment of such obligations (if IBM is at fault), for a maximum  
amount equal to the charges you paid for the Machine that has caused the  
damages. For purposes of this item, the term Machineincludes Machine Code  
and Licensed Internal Code (LIC).  
The above limitation shall not apply to damages for bodily injuries (including  
death) and damages to real property and tangible personal property for which  
IBM is legally liable.  
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS  
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR  
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR  
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL  
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 35  
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;  
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED  
SAVINGS.  
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:  
AUSTRIA  
What this Warranty Covers: The following replaces the first sentence of the first  
paragraph of this section:  
The warranty for an IBM Machine covers the functionality of the Machine for its  
normal use and the Machine’s conformity to its Specifications.  
The following paragraphs are added to this Section:  
The minimum warranty period for Machines is 12 months from the date of  
delivery. . The limitation period for consumers in action for breach of warranty is  
the statutory period as a minimum. In case IBM or your reseller is unable to repair  
an IBM Machine, you can alternatively ask for a partial refund as far as justified by  
the reduced value of the unrepaired Machine or ask for a cancellation of the  
respective agreement for such Machine and get your money refunded.  
The second paragraph does not apply.  
What IBM Will Do to Correct Problems: The following is added to this section:  
During the warranty period, transportation for delivery of the failing Machine to  
IBM will be at IBM’s expense.  
Limitation of Liability: The following paragraph is added to this section:  
The limitations and exclusions specified in the Statement of Limited Warranty will  
not apply to damages caused by IBM with fraud or gross negligence and for  
express warranty.  
The following sentence is added to the end of item 2:  
IBM’s liability under this item is limited to the violation of essential contractual  
terms in cases of ordinary negligence.  
EGYPT  
Limitation of Liability: The following replaces item 2 in this section:  
as to any other actual direct damages, IBM’s liability will be limited to the total  
amount you paid for the Machine that is the subject of the claim. For purposes of  
this item, the term “Machine” includes Machine Code and Licensed Internal Code  
(LIC).  
Applicability of suppliers and resellers (unchanged).  
FRANCE  
Limitation of Liability: The following replaces the second sentence of the first paragraph  
of this section:  
In such instances, regardless of the basis on which you are entitled to claim  
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).  
36 48X/32X/48X Max CD-RW Drive: User’s Guide  
GERMANY  
What this Warranty Covers: The following replaces the first sentence of the first  
paragraph of this section:  
The warranty for an IBM Machine covers the functionality of the Machine for its  
normal use and the Machine’s conformity to its Specifications.  
The following paragraphs are added to this section:  
The minimum warranty period for Machines is twelve months. In case IBM or  
your reseller is unable to repair an IBM Machine, you can alternatively ask for a  
partial refund as far as justified by the reduced value of the unrepaired Machine or  
ask for a cancellation of the respective agreement for such Machine and get your  
money refunded.  
The second paragraph does not apply.  
What IBM Will Do to Correct Problems: The following is added to this section:  
During the warranty period, transportation for delivery of the failing Machine to  
IBM will be at IBM’s expense.  
Limitation of Liability: The following paragraph is added to this section:  
The limitations and exclusions specified in the Statement of Limited Warranty will  
not apply to damages caused by IBM with fraud or gross negligence and for  
express warranty.  
The following sentence is added to the end of item 2:  
IBM’s liability under this item is limited to the violation of essential contractual  
terms in cases of ordinary negligence.  
HUNGARY  
Limitation of Liability: The following is added at the end of this section:  
The limitation and exclusion specified herein shall not apply to liability for a  
breach of contract damaging life, physical well-being, or health that has been  
caused intentionally, by gross negligence, or by a criminal act.  
The parties accept the limitations of liability as valid provisions and state that the  
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well  
as other advantages arising out of the present Statement of Limited Warranty  
balance this limitation of liability.  
IRELAND  
What this Warranty Covers: The following is added to this section:  
Except as expressly provided in these terms and conditions, all statutory  
conditions, including all warranties implied, but without prejudice to the generality  
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of  
Goods and Supply of Services Act 1980 are hereby excluded.  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 37  
For the purposes of this section, a Defaultmeans any act, statement, omission, or  
negligence on the part of IBM in connection with, or in relation to, the subject  
matter of this Statement of Limited Warranty in respect of which IBM is legally  
liable to you, whether in contract or tort. A number of Defaults which together  
result in, or contribute to, substantially the same loss or damage will be treated as  
one Default occurring on the date of occurrence of the last such Default.  
Circumstances may arise where, because of a Default, you are entitled to recover  
damages from IBM.  
This section sets out the extent of IBM’s liability and your sole remedy.  
1. IBM will accept unlimited liability for death or personal injury caused by the  
negligence of IBM.  
2. Subject always to the Items for Which IBM is Not Liable below, IBM will accept  
unlimited liability for physical damage to your tangible property resulting from  
the negligence of IBM.  
3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual  
damages for any one Default will not in any event exceed the greater of 1) EUR  
125,000, or 2) 125% of the amount you paid for the Machine directly relating to  
the Default.  
Items for Which IBM is Not Liable  
Save with respect to any liability referred to in item 1 above, under no  
circumstances is IBM, its suppliers or resellers liable for any of the following, even  
if IBM or they were informed of the possibility of such losses:  
1. loss of, or damage to, data;  
2. special, indirect, or consequential loss; or  
3. loss of profits, business, revenue, goodwill, or anticipated savings.  
SLOVAKIA  
Limitation of Liability: The following is added to the end of the last paragraph:  
The limitations apply to the extent they are not prohibited under §§ 373-386 of the  
Slovak Commercial Code.  
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND  
Limitation of Liability: The following is added to this section:  
IBM’s entire liability to you for actual damages arising in all situations involving  
nonperformance by IBM in respect of the subject matter of this Statement of  
Warranty will be limited to the charge paid by you for the individual Machine that  
is the subject of your claim from IBM.  
UNITED KINGDOM  
Limitation of Liability: The following replaces the terms of this section in its entirety:  
For the purposes of this section, a Defaultmeans any act, statement, omission, or  
negligence on the part of IBM in connection with, or in relation to, the subject  
matter of this Statement of Limited Warranty in respect of which IBM is legally  
38 48X/32X/48X Max CD-RW Drive: User’s Guide  
liable to you, whether in contract or tort. A number of Defaults which together  
result in, or contribute to, substantially the same loss or damage will be treated as  
one Default.  
Circumstances may arise where, because of a Default, you are entitled to recover  
damages from IBM.  
This section sets out the extent of IBM’s liability and your sole remedy.  
1. IBM will accept unlimited liability for:  
a. death or personal injury caused by the negligence of IBM; and  
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act  
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any  
statutory modification or re-enactment of either such Section.  
2. IBM will accept unlimited liability, subject always to the Items for Which IBM  
is Not Liable below, for physical damage to your tangible property resulting  
from the negligence of IBM.  
3. IBM’s entire liability for actual damages for any one Default will not in any  
event, except as provided in items 1 and 2 above, exceed the greater of 1)  
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or the  
charges for the Machine directly relating to the Default.  
These limits also apply to IBM’s suppliers and resellers. They state the maximum  
for which IBM and such suppliers and resellers are collectively responsible.  
Items for Which IBM is Not Liable  
Save with respect to any liability referred to in item 1 above, under no  
circumstances is IBM or any of its suppliers or resellers liable for any of the  
following, even if IBM or they were informed of the possibility of such losses:  
1. loss of, or damage to, data:  
2. special, indirect, or consequential loss; or  
3. loss of profits, business, revenue, goodwill, or anticipated savings.  
Part 3 - Warranty Information  
This Part 3 provides information regarding the warranty applicable to your  
Machine, including the warranty period and type of warranty service IBM  
provides.  
Warranty Period  
The warranty period may vary by country or region and is specified in the table  
below. NOTE: Regionmeans either Hong Kong or Macau Special Administrative  
Region of China.  
DDS/5 Tape Drive  
Country or Region of  
Purchase  
Warranty Period  
Type of Warranty Service  
Worldwide  
1 year  
1
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 39  
 
A warranty period of 1 year on parts and 1 year on labor means that IBM provides  
warranty service without charge for parts and labor during the 1 year warranty  
period.  
Types of Warranty Service  
If required, IBM provides repair or exchange service depending on the type of  
warranty service specified for your Machine in the above table and as described  
below. Warranty service may be provided by your reseller if approved by IBM to  
perform warranty service. Scheduling of service will depend upon the time of your  
call and is subject to parts availability. Service levels are response time objectives  
and are not guaranteed. The specified level of warranty service may not be  
available in all worldwide locations, additional charges may apply outside IBM’s  
normal service area, contact your local IBM representative or your reseller for  
country and location specific information.  
1. Customer Replaceable Unit (CRU) Service  
IBM will ship CRU parts to you for your replacement. If IBM instructs you to  
return the replaced CRU, you are responsible for returning it to IBM in accordance  
with IBM’s instructions. If you do not return the defective CRU, if IBM so  
instructs, within 30 days of your receipt of the replacement CRU, IBM may charge  
you for the replacement.  
2. On-site Service  
IBM or your reseller will either repair or exchange the failing Machine at your  
location and verify its operation. You must provide suitable working area to allow  
disassembly and reassembly of the IBM Machine. The area must be clean, well lit  
and suitable for the purpose. For some Machines, certain repairs may require  
sending the Machine to an IBM service center.  
3. Courier or Depot Service4  
You will disconnect the failing Machine for collection arranged by IBM. IBM will  
provide you with a shipping container for you to return your Machine to a  
designated service center. A courier will pick up your Machine and deliver it to the  
designated service center. Following its repair or exchange, IBM will arrange the  
return delivery of the Machine to your location. You are responsible for its  
installation and verification.  
4. Customer Carry-In or Mail-In Service  
You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise)  
the failing Machine suitably packaged to a location IBM designates. After IBM has  
repaired or exchanged the Machine, IBM will make it available for your collection  
or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM  
specifies otherwise. You are responsible for the subsequent installation and  
verification of the Machine.  
The IBM Machine Warranty worldwide web site at  
worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM  
4. This type of service is called ThinkPad EasyServ or EasyServ in some countries.  
40 48X/32X/48X Max CD-RW Drive: User’s Guide  
definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine)  
with links to Product Support pages. The IBM Statement of Limited Warranty is  
also available on this site in 29 languages.  
To obtain warranty service contact IBM or your IBM reseller. In Canada or the  
United States, call 1-800-IBM-SERV (426-7378). For other countries, see the  
telephone numbers below.  
Phone numbers are subject to change without notice. For the latest phone number  
list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.  
Country or Region  
Argentina  
Australia  
Telephone Number  
0800-666-0011  
Country or Region  
Malaysia  
Telephone Number  
03-7727-7800  
1300-130-426  
Mexico  
001-866-434-2080  
020-514-5770  
Austria  
01-24592-5901  
Netherlands  
New Zealand  
Belgium  
Dutch 02-210-9820  
0800-446-149  
French 02-210-9800  
0800-0189  
Bolivia  
Brazil  
Norway  
Peru  
66 81 11 00  
0-800-50-866  
632-995-2225  
55-11-3889-8986  
1-800-565-3344  
Canada  
Philippines  
Toronto 416-383-3344  
800-224-488  
Chile  
Portugal  
Russia  
21-791 51 47  
095-940-2000  
1800-840-9911  
China (PRC)  
800-810-1818  
China (Hong Kong  
S.A.R.)  
852-2825-7799  
Singapore  
Columbia  
Denmark  
Ecuador  
980-912-3021  
45 20 82 00  
Spain  
91-662 49 16  
08-477 4420  
058-333-09-00  
Sweden  
1-800-426911 (option Switzerland  
#4)  
Finland  
France  
Germany  
Indonesia  
Ireland  
Italy  
09-459 69 60  
02 38 55 74 50  
07032-1549 201  
021-523-8535  
01-815-9202  
Taiwan  
886-2-2725-9799  
66-2-273-4000  
Thailand  
Turkey  
00-800-446-32-041  
0-1475-555 055  
1-800-426-7378  
000-411-005-6649  
0-800-100-2011  
United Kingdom  
United States  
Uruguay  
02-7031-6101  
Japan  
Consumer customers Venezuela  
0120-887-870  
Business customers  
0120-887-874  
Luxembourg  
298-977 5063  
Vietnam  
848-8295-160  
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 41  
42 48X/32X/48X Max CD-RW Drive: User’s Guide  
Appendix F. Notices  
IBM may not offer the products, services, or features discussed in this document in  
all countries. Consult your local IBM representative for information on the  
products and services currently available in your area. Any reference to an IBM  
product, program, or service is not intended to state or imply that only that IBM  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any IBM intellectual property right may  
be used instead. However, it is the user’s responsibility to evaluate and verify the  
operation of any non-IBM product, program, or service.  
IBM may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS  
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of  
express or implied warranties in certain transactions, therefore, this statement may  
not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. IBM may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation  
or other life support applications where malfunction may result in injury or death  
to persons. The information contained in this document does not affect or change  
IBM product specifications or warranties. Nothing in this document shall operate  
as an express or implied license or indemnity under the intellectual property rights  
of IBM or third parties. All information contained in this document was obtained  
in specific environments and is presented as an illustration. The result obtained in  
other operating environments may vary.  
IBM may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-IBM Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this IBM  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore, the result obtained in other operating environments may  
© Copyright IBM Corp. 2003  
43  
 
vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Federal Communications Commission (FCC) statement  
48X/32X/48X Max CD-RW Drive  
Note: This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
v Reorient or relocate the receiving antenna.  
v Increase the separation between the equipment and receiver.  
v Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
v Consult an IBM authorized dealer or service representative for help.  
Properly shielded and grounded cables and connectors must be used in order to  
meet FCC emission limits. Proper cables and connectors are available from IBM  
authorized dealers. IBM is not responsible for any radio or television interference  
caused by using other than recommended cables and connectors or by  
unauthorized changes or modifications to this equipment. Unauthorized changes  
or modifications could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation.  
Responsible party:  
International Business Machines Corporation  
New Orchard Road  
Armonk, NY 10504  
Telephone: 1-919-543-2193  
Tested To Comply  
With FCC Standards  
FOR HOME OR OFFICE USE  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Avis de conformite a la reglementation d’Industrie Canada  
44 48X/32X/48X Max CD-RW Drive: User’s Guide  
 
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)  
Zulassungbescheinigunglaut dem Deutschen Gesetz über die elektromagnetische  
Verträglichkeit von Geräten (EMVG) vom 30. August 1995 (bzw. der EMC EG  
Richtlinie 89/336):  
Dieses Gerät ist berechtigt in Übereinstimmungmit dem Deutschen EMVG das  
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die  
Konformitätserklärung nach Paragraph 5 des EMVG ist die:  
IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart.  
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024:1998 und EN 55022:1998 Klasse  
B.  
EN 55022 Hinweis:  
“Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 55022:B  
festgetlegt), dann kann es dabei eventuell gestört werden. In solch einem FA11 ist  
der Abstand bzw. die Abschirmungzu der industriellen Störquelle zu vergröβern.”  
Anmerkung:  
Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM  
Handbüchern angegeben, zu installieren und zu betreiben.  
European Union - emission directive  
This product is in conformity with the protection requirements of EU Council  
Directive 89/336/ECC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility.  
IBM can not accept responsibility for any failure to satisfy the protection  
requirements resulting from a non-recommended modification of the product,  
including the fitting of non-IBM option cards.  
This product has been tested and found to comply with the limits for Class B  
Information Technology Equipment according to European Standard EN 55022. The  
limits for Class B equipment were derived for typical residential environments to  
provide reasonable protection against interference with licensed communication  
devices.  
Union Européenne - Directive Conformité électromagnétique  
Ce produit est conforme aux exigences de protection de la Directive 89/336/EEC  
du Conseil de l’UE sur le rapprochement des lois des États membres en matière de  
compatibilité électromagnétique.  
Appendix F. Notices 45  
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences de  
protection résultant d’une modification non recommandée du produit, y compris  
l’installation de cartes autres que les cartes IBM.  
Ce produit a été testé et il satisfait les conditions de l’équipement informatique de  
Classe B en vertu de Standard européen EN 55022. Les conditions pour  
l’équipement de Classe B ont été définies en fonction d’un contexte résidentiel  
ordinaire afin de fournir une protection raisonnable contre l’interférence  
d’appareils de communication autorisés.  
Unione Europea - Directiva EMC (Conformidad électromagnética)  
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva  
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre  
compatibilidad electromagnética se refiere.  
IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer  
dichos requisitos de protección como resultado de una modificación no  
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean  
IBM.  
Este producto ha sido probado y satisface los límites para Equipos Informáticos  
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para los  
equipos de Clase B se han establecido para entornos residenciales típicos a fin de  
proporcionar una protección razonable contra las interferencias con dispositivos de  
comunicación licenciados.  
Union Europea - Normativa EMC  
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva  
del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa  
degli stati membri in materia di compatibilità elettromagnetica.  
IBM non accetta responsabilità alcuna per la mancata conformità alle normative di  
protezione dovuta a modifiche non consigliate al prodotto, compresa l’installazione  
di schede e componenti di marca diversa da IBM.  
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti  
stabiliti per le le apparecchiature di informatica Classe B ai sensi del Norma  
Europea EN 55022. I limiti delle apparecchiature della Classe B sono stati stabiliti  
al fine di fornire ragionevole protezione da interferenze mediante dispositivi di  
comunicazione in concessione in ambienti residenziali tipici.  
46 48X/32X/48X Max CD-RW Drive: User’s Guide  
Japanese statement of compliance for products less than or equal to 20 A per  
phase  
Trademarks  
The following terms are trademarks of International Business Machines  
Corporation in the United States, other countries, or both:  
v IBM  
v IBM Logo  
v HelpCenter  
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in  
the United States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
Appendix F. Notices 47  
 
48 48X/32X/48X Max CD-RW Drive: User’s Guide  
ꢀꢁꢂꢃ  
Part Number: 22P7046  
Printed in U.S.A.  
(1P) P/N: 22P7046  

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