Blackberry 8703e User Manual

Setting Up Your  
BlackBerry® 8703eTM, Powered by Sprint PCS  
© 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, and other  
trademarks are trademarks of Sprint Nextel. The BlackBerry and RIM families of related  
marks, images, and symbols are the exclusive properties and trademarks or registered  
trademarks of Research in Motion Limited – used by permission.  
September 15, 2006  
Programs  
Explore the many useful programs that your BlackBerry 8703e has to offer.  
Here are a few to get you started:  
Click Messages to view the messages list, compose new messages, and set  
options for email messages.  
Click Browser to visit Web pages, browse for download items, and set  
browser options. Your BlackBerry 8703e might have more than one  
browser.  
Click Profiles to set and edit ring tone profiles or to manage downloaded  
ring tones.  
Additional programs appear on the home screen, including the task list,  
memos list, calculator, alarm, pictures list, help, and more!  
Click Options to find the main list of BlackBerry 8703e options (including  
setting the Convenience keys), Bluetooth settings, and wireless settings.  
To select items from the Home page, roll the trackwheel to highlight an  
item, and then click (press) the trackwheel.  
Note:  
Setting Up Your BlackBerry 8703e  
2
Setting Up Your BlackBerry 8703e  
Set-Up Checklist  
Setting up your BlackBerry 8703e is quick and easy. Just follow these steps and  
you’ll be on your way:  
Insert the Battery (page 4).  
1
Charge the Battery (page 5).  
2
3
Turn Your BlackBerry 8703e On (page 5).  
4
Set the Date and Time (page 6).  
5
Connect to the Nationwide Sprint PCS Network (page 6).  
6
Set Up Your Sprint PCS Voicemail (page 7).  
7
Set Up Email on Your BlackBerry 8703e (page 7).  
Setting Up Your BlackBerry 8703e  
3
Insert the Battery  
Use only those accessories approved by RIM. Using any accessories not  
WARNING  
approved by RIM for use with your BlackBerry 8703e may invalidate any  
approval or warranty applicable to your BlackBerry 8703e and may be  
dangerous. See the Safety and Product Information booklet that was  
packaged with your device for more information about safe battery  
usage.  
For more information on purchasing RIM approved batteries and accessories,  
please see “Where can I buy accessories for my BlackBerry 8703e?” on page 39.  
To insert the battery:  
1. Press the battery cover release button.  
2. Slide off the battery cover.  
3. Insert the battery so that the connectors on the battery align with the  
connectors on your BlackBerry 8703e.  
4. Replace the battery cover.  
If the battery is charged, your BlackBerry 8703e turns on and the confirm date  
and time dialog box appears.  
If the date and time are incorrect, click Edit. (See “Set the Date and  
Time” on page 6 for more information.)  
If the date and time are correct, click OK.  
Setting Up Your BlackBerry 8703e  
4
 
Charge the Battery  
1. Connect the small end of the USB cable to your BlackBerry 8703e.  
2. Depending on the type of travel charger that you received with your  
BlackBerry 8703e, slide the plug blade attachment into the power  
adapter or pull the plug blades down.  
PUSH  
3. Plug the power adapter into a power outlet.  
4. Charge the battery to full power.  
If you install the BlackBerry Desktop Software included on the CD, you can  
charge your BlackBerry 8703e by connecting it to your computer. See “Can I  
charge my BlackBerry 8703e by connecting it to my computer?” on page 37  
for more information.  
Note:  
Turn Your BlackBerry 8703e On  
To turn the BlackBerry 8703e on or off, press the Power button on top of  
the device.  
Power button  
Setting Up Your BlackBerry 8703e  
5
   
Set the Date and Time  
1. From the Home screen, click Options > Date/Time.  
2. Set the Time Zone field.  
3. In the Date/Time Source field, set a date and time source and then click the  
trackwheel.  
4. Click Update Time and then click the trackwheel.  
5. Click Save.  
To set the date and time yourself, set the Date/Time Source to Off. Set the  
other fields on the Date/Time screen to display the correct date and time.  
Save your changes.  
Note:  
Connect to the Nationwide Sprint PCS Network  
When you turn on your BlackBerry 8703e by pressing the Power button, it should  
automatically connect to the Nationwide Sprint PCS Network.  
To connect to the network successfully, your Sprint PCS service must be active,  
and you must be in a Nationwide Sprint PCS Network service area. For more  
information about wireless coverage indicators, please see the chart on page 34.  
If your BlackBerry 8703e is on but the wireless radio is turned off (if the  
coverage indicator says  
), you can connect to the network by  
clicking Turn Wireless On.  
Using Your BlackBerry 8703e Without a Wireless Connection  
When your BlackBerry 8703e is not connected to a wireless network (or if the  
wireless radio is turned off) you can continue to use features that do not require a  
connection to a network. For example, you can type and save draft email  
messages, manage tasks, or use the calculator.  
If you use BlackBerry Internet ServiceTM, the account setup process may begin  
automatically the first time your BlackBerry 8703e connects to the  
Nationwide Sprint PCS Network. See “Setting Up for Email Using BlackBerry  
Internet Service” on page 9 for more information.  
Note:  
Setting Up Your BlackBerry 8703e  
6
   
Set Up Your Sprint PCS Voicemail  
All unanswered calls to your BlackBerry 8703e are designed to be automatically  
transferred to your voicemail, even if your device is in use or turned off. Therefore,  
you will want to set up your voicemail and personal greeting as soon as your  
BlackBerry 8703e is activated.  
1. From the main screen, press and hold  
.
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether or not to activate One-Touch Message Access (a feature  
that lets you access messages simply by pressing and holding  
bypassing the need for you to enter your passcode).  
,
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your voicemail account,  
Sprint recommends that you enable your voicemail passcode.  
Set Up Email on Your BlackBerry 8703e  
Set up a primary email account for your BlackBerry 8703e using either  
BlackBerry Internet Service (this account type is for individuals or small  
businesses that don’t have an existing corporate network or IT department-  
managed email account) or BlackBerry Enterprise ServerTM (for corporate and  
business accounts using a BlackBerry Enterprise Server). See “Setting Up Email on  
Your BlackBerry 8703e” on page 8 for information on selecting and initiating  
email on your BlackBerry 8703e.  
Setting Up Your BlackBerry 8703e  
7
   
Setting Up Email on Your BlackBerry 8703e  
Choosing Your Email Setup Option  
To begin sending and receiving email messages on your BlackBerry 8703e, you  
must integrate your device with a supported email account (up to 10 supported  
accounts) using one of the following options:  
BlackBerry Internet Service Option  
Use this option if one or more of the following situations apply:  
You purchased your BlackBerry 8703e in a store.  
You want to set up a new email account for use with your BlackBerry 8703e.  
You want to send and receive email messages on your BlackBerry 8703e from  
one or more existing, supported email accounts.  
To use this option, you must subscribe to a wireless service that supports  
email setup using BlackBerry Internet Service.  
Note:  
If this setup option applies to you, see “Setting Up for Email Using BlackBerry  
Internet Service” on page 9 for more information.  
BlackBerry Enterprise Server Option  
Use this option if all the following situations apply:  
A system administrator is managing a BlackBerry Enterprise Server within  
your company.  
A system administrator has confirmed that you are permitted to use the  
BlackBerry Enterprise Server.  
You want to receive messages from a corporate Microsoft® Outlook®, IBM®,  
Lotus Notes®, or Novell® GroupWise® email account.  
Your supported email account resides on a Microsoft Exchange, IBM Lotus®  
Domino®, or Novell GroupWise email server.  
You subscribe to a wireless service that supports account setup using the  
BlackBerry Enterprise Server.  
If this setup option applies to you, see “Setting Up for Email Using BlackBerry  
Enterprise Server” on page 16 for more information.  
Setting Up Your BlackBerry 8703e  
8
Setting Up for Email Using BlackBerry Internet Service  
You can set up for email using a Web browser on your BlackBerry 8703e or on a  
computer.  
To set up for email, you must create a login ID and password. The first time that  
you log in to the BlackBerry Internet Service Web site, you can add a supported  
email address, create a BlackBerry email address, or do both.  
Add an email address if you have an existing, supported email account that  
you want to access from your BlackBerry 8703e.  
Create a BlackBerry email address if you do not have another existing,  
supported email account, or if you need an additional email address that you  
can use to send and receive email messages.  
If you are adding a work email address, you might need to use a computer to  
information.  
Note:  
Setting Up for Email Using Your BlackBerry 8703e  
1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS  
Network and that you are in a wireless coverage area. (See “Wireless  
Network Coverage” on page 34 for details.)  
2. Click Email Settings. (The Sign In screen will be displayed.)  
3. On the Sign In screen, click Create New Account and then click Get Link.  
To follow a link in the browser, click the link and then click Get Link.  
Note:  
4. Read the legal terms and conditions carefully. Perform one of the following  
actions:  
To decline the legal terms and conditions and stop the setup process,  
click No.  
To accept the legal terms and conditions and continue the setup  
process, click Yes.  
5. Type the login information.  
User ID: Type a login name of your choice for the BlackBerry Internet  
Service Web site.  
Password: Type a login password of your choice for the BlackBerry  
Internet Service Web site.  
Confirm Password: Retype your login password.  
Setting Up Your BlackBerry 8703e  
9
 
6. Write down your user ID and password and keep the information in a safe  
place. You must type this information every time that you log in to the  
BlackBerry Internet Service Web site.  
7. Click Next.  
8. Select a language for the BlackBerry Internet Service Web site.  
9. Perform one of the following actions:  
To add an email address for an existing supported email account (up to  
10), type the full email address (for example, [email protected]).  
Type the password for your email account.  
To create a BlackBerry email address, click Create a BlackBerry email  
address. In the Username field, type the name that you want to appear  
before the at sign (@) in your new BlackBerry email address.  
10. Click Next.  
11. Click OK.  
Setting Up for Email Using a Computer  
To use this setup option, you require the following items:  
Internet browser: Microsoft® Internet Explorer version 6.0 (or later) or  
Netscape® Communicator 7.2 (or later) with JavaScriptTM enabled.  
Operating System: Microsoft Windows® 2000, Windows XP or Mac OS® 10.3  
(or later).  
To set up your email using your computer:  
1. Verify that the computer is connected to the Internet.  
2. In a Web browser, in the Web address field, type www.sprint.blackberry.com.  
3. Click Create New Account.  
4. Read the legal terms and conditions carefully. Perform one of the following  
actions:  
To decline the legal terms and conditions and stop the setup process,  
click I Disagree.  
To accept the legal terms and conditions and continue the setup  
process, click I Agree.  
5. Type the personal information number (PIN) and electronic serial number  
[ESN (dec)] for your BlackBerry 8703e.  
To find your PIN and ESN (dec) on your BlackBerry 8703e, click Options >  
Status.  
Note:  
Setting Up Your BlackBerry 8703e  
10  
6. Click Continue.  
7. Type the login information.  
User ID: Type a login name of your choice for the BlackBerry Internet  
Service Web site.  
Choose Password: Type a login password of your choice for the  
BlackBerry Internet Service Web site.  
Confirm Password: Retype your login password.  
8. Write down your user ID and password and keep the information in a safe  
place. You must type this information every time that you log in to the  
BlackBerry Internet Service Web site.  
9. Click Sign Up.  
10. Perform one of the following actions:  
To add an email address for an existing supported email account (up to  
10), type the full email address (for example, [email protected]).  
Type the password for your email account.  
To create a BlackBerry email address, click Create a BlackBerry email  
address. In the Username field, type the name that you want to appear  
before the at sign (@) in your new BlackBerry email address.  
11. Click Next.  
12. Click OK.  
Setting Up Your BlackBerry 8703e  
11  
About Adding an Email Address  
You can add up to 10 supported email addresses that are associated with the  
following email account types to the BlackBerry Internet Service:  
ISP (using POP or IMAP).  
Microsoft Exchange (using Microsoft Outlook Web Access or the BlackBerry  
Mail Connector).  
IBM Lotus Domino (using the mail connector).  
You can add most email addresses for most supported email accounts using your  
BlackBerry 8703e. However, as specified in the chart below, you must add email  
addresses for some types of supported email accounts using a computer.  
BlackBerry 8703e Computer Web  
Email Account Type  
Web Browser  
Browser  
Most Email Accounts  
ߜ
ߜ
ߜ
ߜ
Personal - Microsoft Outlook  
Personal - POP or IMAP  
ߜ
ߜ
Work - Microsoft Outlook Web  
Access  
ߜ
ߜ
Work - Microsoft Outlook  
Work - IBM Lotus Notes  
ߜ
ߜ
Depending on your email provider, you might not be able to add email addresses  
for certain email account types. Contact your email provider for more  
information.  
You might be prompted to install the BlackBerry Mail Connector on your  
computer when you add a supported work email address. The BlackBerry  
Mail Connector is designed to enable the BlackBerry Internet Service to  
retrieve email messages from a Microsoft Outlook or IBM Lotus Notes work  
email account from behind a company’s firewall.  
Note:  
Setting Up Your BlackBerry 8703e  
12  
 
Logging In to the BlackBerry Internet Service Web Site  
Logging In Using Your BlackBerry 8703e  
You must log in to the BlackBerry Internet Service Web site to add or remove  
supported email accounts and to manage settings and message delivery options.  
To log in to your account:  
1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS  
Network and that you are in a wireless coverage area.  
2. Click Email Settings.  
3. On the Sign In screen, type your login information.  
User ID: Type your login name for the BlackBerry Internet Service Web site.  
Password: Type your login password for the BlackBerry Internet Service  
Web site.  
4. Click Submit and then click Get Link.  
Logging In Using a Computer  
You must log in to the BlackBerry Internet Service Web site to add or remove  
supported email accounts and to manage settings and message delivery options.  
To log in to your account:  
1. Verify that the computer is connected to the Internet.  
2. In a Web browser, in the Web address field, type www.sprint.blackberry.com.  
3. Type your login information.  
User ID: Type your login name for the BlackBerry Internet Service Web site.  
Password: Type your login password for the BlackBerry Internet Service  
Web site.  
4. Click Login.  
Requesting Your Login Password  
If you forget your BlackBerry Internet Service Web site password, you can request  
that the password be sent to your BlackBerry 8703e.  
To request your login password using your BlackBerry 8703e:  
1. On the BlackBerry Internet Service Web site login screen, click Forgot your  
password.  
2. In the User ID field, type your login name for the BlackBerry Internet Service  
Web site.  
3. Click Submit.  
Setting Up Your BlackBerry 8703e  
13  
To request your login password using a computer:  
1. On the BlackBerry Internet Service Web site login screen, click Forgot your  
password.  
2. Type the required information:  
In the User ID field, type your login name for the BlackBerry Internet  
Service Web site.  
In the PIN field, type the PIN for your BlackBerry 8703e.  
To find your PIN on your BlackBerry 8703e, click Options > Status.  
Note:  
3. Click Request Password.  
Finding More Information  
See the BlackBerry Internet Service Online Help for more information about  
adding supported email accounts, creating a BlackBerry email address, or  
managing email settings and message delivery options.  
To view the BlackBerry Internet Service Online Help, log into the BlackBerry  
Internet Service Web site and click the Help link.  
If you log into the BlackBerry Internet Service Web site using a browser on  
your BlackBerry 8703e, click the Help link on the Web page and then click  
Help (Get Link) in the menu.  
Note:  
Setting Up Your BlackBerry 8703e  
14  
Installing the BlackBerry Desktop Software  
Install the BlackBerry Desktop Software on a computer to perform any of the  
following actions:  
Synchronize personal information management (PIM) data, such as contacts,  
tasks, and appointments.  
Backup and restore your BlackBerry 8703e data.  
Load new programs on your BlackBerry 8703e, such as updated system  
software, games, and third-party personal information management  
programs.  
Charge your BlackBerry 8703e using your computer.  
To install the BlackBerry Desktop Software, the following system requirements apply:  
Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later.  
Windows® 98, Windows ME, Windows 2000, or Windows XP.  
CD-ROM drive.  
Available USB port.  
If you use Windows 98 (not Windows 98 Second Edition), you must download  
the DCOM 98 version 1.3 update from www.microsoft.com/default.mspx for the  
USB driver to operate as expected.  
To install the BlackBerry Desktop Software:  
1. Insert the BlackBerry Desktop Software Installation CD into your CD drive.  
2. Complete the onscreen instructions.  
Select BlackBerry Internet Service as your account integration option.  
3. When the installation is complete, connect the smaller end of the USB cable  
to your BlackBerry 8703e.  
4. Connect the larger end of the USB cable to an available USB port on your computer.  
5. On the Windows taskbar, click Start.  
6. Click Programs > BlackBerry > Desktop Manager.  
To find more information about the features of the BlackBerry Desktop  
Software, click Help > Desktop Help Contents.  
Note:  
Setting Up Your BlackBerry 8703e  
15  
 
Setting Up for Email Using BlackBerry Enterprise Server  
Your system administrator might set up your BlackBerry 8703e for email on your  
behalf, or you might need to integrate your BlackBerry 8703e with a supported  
email account yourself using one of the methods described here.  
Using Enterprise Activation  
If your system administrator has provided you with an Enterprise Activation  
password, you can integrate your supported email account (up to 10) directly from  
your BlackBerry 8703e.  
To use Enterprise Activation:  
1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS  
Network and that you are in a wireless coverage area.  
2. On your BlackBerry 8703e, click Enterprise Activation.  
3. Type your supported corporate email account address.  
4. Type the Enterprise Activation password provided by your system  
administrator.  
5. Click Activate.  
Your system administrator might request that you install the BlackBerry  
Device Manager program on your computer to reduce the amount of data  
that is sent over the wireless network when your BlackBerry 8703e is  
connected to your computer.  
Note:  
Using the BlackBerry Desktop Software  
If your system administrator does not provide you with an Enterprise Activation  
password, you can install the BlackBerry Desktop Software on your computer to  
integrate your BlackBerry 8703e with your supported email account.  
To install the BlackBerry Desktop Software, the following system requirements apply:  
Intel®-compatible 486 or higher computer that is compliant with USB 1.1  
or later.  
Windows® 98, Windows ME, Windows 2000, or Windows XP.  
CD-ROM drive.  
Available USB port.  
If you use Windows 98 (not Windows 98 Second Edition), you must download  
the DCOM 98 version 1.3 update from www.microsoft.com/default.mspx for the  
USB driver to operate as expected.  
Setting Up Your BlackBerry 8703e  
16  
 
To use the BlackBerry Desktop Software:  
1. Insert the BlackBerry Desktop Software Installation CD into your CD drive.  
2. Complete the onscreen instructions:  
Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your  
account integration option.  
Select BlackBerry Enterprise Server as your email redirection option.  
3. When the installation is complete, connect the smaller end of the USB cable  
to your BlackBerry 8703e.  
4. Connect the larger end of the USB cable to an available USB port on your  
computer.  
5. On the Windows taskbar, click Start.  
6. Click Programs > BlackBerry > Desktop Manager.  
When you are prompted to generate an encryption key, complete the  
onscreen instructions.  
To find more information about the features of the BlackBerry Desktop  
Software, click Help > Desktop Help Contents.  
Note:  
BlackBerry Desktop Redirector  
Option:  
If you do not have access to a BlackBerry Enterprise Server and you want to  
associate your device with a corporate Microsoft Outlook (Workgroup  
Installation) email account, you can install the BlackBerry Desktop  
Redirector software on your computer to associate your device with that  
email account.  
To install the BlackBerry Desktop Redirector, when you install the  
BlackBerry Desktop Software, select BlackBerry Desktop Redirector as your  
message redirection option. See “Installing the BlackBerry Desktop  
Software” on page 15 for information about installing the software.  
Note: When using this option, your computer must be on and the  
BlackBerry Desktop Redirector must be running to send and receive  
messages on your device.  
Setting Up Your BlackBerry 8703e  
17  

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