Radio Shack CID 927 User Manual

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Cat. No. 43-927  
OWNER’S MANUAL  
CID-927  
Please read before using this equipment.  
Fashion Caller ID Phone  
with 64-Memory Caller ID  
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READ THIS BEFORE  
INSTALLATION  
WARNING: To reduce the risk of fire or shock  
hazard, do not expose this product to rain or  
moisture.  
We have designed your CID-927 to con-  
form to federal regulations, and you can  
connect it to most telephone lines. How-  
ever, each telephone (and each device,  
such as an answering machine) that you  
connect to the telephone line draws  
power from the telephone line. We refer  
to this power draw as the device’s ringer  
equivalence number, or REN. The REN  
is on the bottom of your telephone.  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVICING  
TO QUALIFIED PERSONNEL.  
This symbol is intended to alert  
you to the presence of uninsu-  
lated dangerous voltage within  
the product’s enclosure that might  
be of sufficient magnitude to con-  
stitute a risk of electric shock. Do  
not open the product’s case.  
If you use more than one telephone or  
other device on the line, add up all the  
RENs. If the total is more than five, your  
telephones might not ring. In rural areas,  
a total REN of three might impair ringer  
operation. If ringer operation is impaired,  
remove one of the devices from the line.  
This symbol is intended to inform  
you that important operating and  
maintenance instructions are  
included in the literature accom-  
panying this product.  
!
FCC STATEMENT  
Your CID-927 complies with Part 68 of  
FCC Rules. You must, upon request,  
provide the FCC registration number  
and REN to your telephone company.  
Both numbers are on the bottom of the  
CID-927.  
IMPORTANT CALLER ID  
INFORMATION  
To use the CID-927’s Caller ID feature,  
you must be in an area where Caller ID  
service is available and you must sub-  
scribe to the service.  
Note: You must not connect your CID-  
927 to:  
Where Caller ID is offered, one or more  
of the following options are generally  
available:  
• coin-operated systems  
• party-line systems  
• most electronic key phone systems  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
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The CID-927 also complies with the lim-  
its for a Class B device as specified in  
Part 15 of FCC Rules. These limits pro-  
vide reasonable protection against ra-  
dio and TV interference in a residential  
area. However, your telephone might  
cause TV or radio interference even  
when it is operating properly. To elimi-  
nate interference, you can try one or  
more of the following corrective mea-  
sures.  
• Reorient or relocate the TV’s receiv-  
ing antenna.  
• Increase the distance between the  
telephone and the radio and TV.  
Consult your local RadioShack store if  
the problem still exists.  
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CONTENTS  
Preparation .............................................................................................................. 6  
Installing Batteries............................................................................................... 6  
Connecting the Phone ........................................................................................ 7  
Connecting the Handset ..................................................................................... 7  
Setting the Dialing Mode .................................................................................... 7  
Setting the Ringer’s Volume ............................................................................... 7  
Setting the Display Language ............................................................................ 8  
Setting the Date and Time .................................................................................. 8  
Adjusting the Display Contrast ........................................................................... 8  
Phone Operation ..................................................................................................... 9  
Using Redial ....................................................................................................... 9  
Using Flash ........................................................................................................ 9  
Using Tone Services on a Pulse Line ................................................................. 9  
Storing and Dialing Priority Numbers ................................................................. 9  
Testing Stored Emergency Numbers ......................................................... 10  
Chain-Dialing ............................................................................................. 10  
Using the Index Card ........................................................................................ 10  
Caller ID Operation ............................................................................................... 11  
Caller ID Messages .......................................................................................... 11  
Reviewing Caller ID Records ............................................................................ 12  
Deleting Caller ID Records ............................................................................... 12  
Troubleshooting .................................................................................................... 13  
Care and Maintenance .......................................................................................... 14  
The FCC Wants You to Know ........................................................................... 15  
Lightning ........................................................................................................... 15  
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PREPARATION  
2. Press in the tab on the battery com-  
partment cover and lift off the cover.  
INSTALLING BATTERIES  
Your CID-927 requires four AAA batter-  
ies (not supplied) to store and display  
Caller ID records. For the best perfor-  
mance, we recommend alkaline batter-  
ies, available at your local RadioShack  
store.  
3. Put the batteries in the compartment  
as indicated by the polarity symbols  
(+ and –) marked inside.  
Cautions:  
• Use only fresh batteries of the  
required size and recommended  
type.  
• Do not mix old and new batteries,  
different types of batteries (stan-  
dard, alkaline, or rechargeable), or  
rechargeable batteries of different  
capacities.  
4. Replace the cover and secure it with  
the screw.  
Once you install the batteries,  
12:00AM 1/01appears.  
Follow these steps to install batteries.  
Note: When replacing the batteries, in-  
stall the new ones within 2 minutes, or  
the CID-927’s date and time will be lost.  
(The Caller ID information, however,  
stays stored in the CID-927’s memory.)  
The telephone company sends the cor-  
rect time with each incoming call, so the  
correct date and time are automatically  
set when the CID-927 receives its first  
call.  
1. Use a Phillips screwdriver to remove  
the screw on the battery compart-  
ment cover.  
When flashes in the upper right corner  
of the display or the display dims, re-  
place batteries.  
Cautions:  
• Always remove old or weak batter-  
ies. Batteries can leak chemicals  
that can destroy electronic parts.  
• Dispose of old batteries promptly  
and properly. Do not burn or bury  
them.  
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1. Be sure TONE/PULSE is set to TONE.  
CONNECTING THE  
PHONE  
Plug one end of the supplied modular  
cord into the jack on the back of the  
CID-927. Then plug the other end of the  
cord into the modular phone line jack.  
TONE/PULSE  
2. Lift the handset and listen for the  
dial tone.  
3. Press any number except 0.  
Note: If your phone system requires that  
you enter an access code (9, for exam-  
ple) before you dial an outside number,  
do not press that number.  
CONNECTING THE  
HANDSET  
If the dial tone stops, you have touch-  
tone service. Leave TONE/PULSE set to  
TONE.  
Plug one end of  
the supplied coiled  
modular cord into  
the jack on the left  
side of the phone  
and the other end  
into the jack on the  
If the dial tone continues, you have  
pulse service. Set TONE/PULSE to  
PULSE.  
handset.  
place the handset  
on the base.  
Then  
SETTING THE RINGER’S  
VOLUME  
Set RINGER OFF/LO/HI on the back of  
the base to LO for a normal ringer vol-  
ume, or HI for a louder ring.  
SETTING THE DIALING  
MODE  
Set TONE/PULSE on the back of the  
base for the type of service you have. If  
you are not sure which type you have,  
do this test.  
RINGER OFF/LO/HI  
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If you do not want the ringer to sound,  
set RINGER OFF/LO/HI to OFF. With the  
ringer off, you can still make calls (and  
answer calls if you hear another phone  
on the same line ringing).  
SETTING THE DATE AND  
TIME  
Your phone company sends the date  
and time with each incoming call if you  
subscribe to Caller ID service. Or, follow  
these steps to set the date and time.  
SETTING THE DISPLAY  
LANGUAGE  
Note: If you make a mistake, simply  
start again at Step 1.  
The CID-927 is preset to show Caller ID  
messages in English. Follow these  
steps to change the language to French  
or Spanish.  
1. Press STORE. PROGRAM MODE  
appears.  
2. Press REVIEW . -:- -/- -with  
the date cursor flashing and SET  
DATE appear.  
Note: If you do not finish a step within  
20 seconds and the phone exits setup,  
or if you make a mistake, start again at  
Step 1.  
3. Enter the desired date using number  
keys. SET TIMEappears and the  
hour cursor flashes.  
4. Enter the desired time. =AM  
#=PMappears.  
5. Press  
to select AM or # to select  
PM. The phone beeps and the set  
time display returns.  
STORE  
ADJUSTING THE DISPLAY  
CONTRAST  
1. Press STORE. PROGRAM MODE  
appears.  
Repeatedly press CONTRAST on the  
back of the phone to adjust the display  
contrast. The CID-927 beeps once then  
the current time display returns.  
2. Press REVIEW . SET LANGUAGE  
then 1=EN 2=SP 3=FRappears.  
3. Press:  
1 to select English  
2 to select Spanish  
3 to select French  
The CID-927 beeps once, then the cur-  
rent time display returns.  
CONTRAST  
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PHONE OPERATION  
Note: If you do not have any special  
phone services, pressing FLASH might  
disconnect the current call.  
USING REDIAL  
The redial memory holds up to 32 digits,  
so it can store both long-distance and lo-  
cal numbers. To redial the last number,  
lift the handset then press REDIAL.  
USING TONE SERVICES  
ON A PULSE LINE  
REDIAL  
Some special services, such as bank-  
by-phone, require tone signals. If you  
have pulse service, follow these steps to  
use those special services.  
1. Be sure TONE/PULSE is set to  
PULSE.  
Notes:  
2. Call the service.  
• The redial memory only stores the  
last 32 digits of any number dialed.  
3. When the service answers, press  
. Any additional numbers you dial  
are sent as tone signals.  
• The redial memory does not store a  
flash entry but stores any digits you  
press after FLASH (see “Using  
Flash”).  
STORING AND DIALING  
PRIORITY NUMBERS  
USING FLASH  
You can store emergency phone num-  
bers or the phone numbers you call  
most frequently in the three priority  
memory locations for one-touch dialing.  
FLASH performs the electronic equiva-  
lent of a switchhook operation for spe-  
cial services, such as Call Waiting.  
Each memory location can store up to  
16 digits.  
FLASH  
For example, if you have Call Waiting,  
press FLASH to answer an incoming call  
without disconnecting the current call.  
Press FLASH again to return to the first  
call.  
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Notes:  
Testing Stored Emergency  
Numbers  
You will hear a dial tone during most  
steps of this procedure. The phone  
does not actually dial the number as  
you store it, but you might also hear  
a busy tone or recorded operator’s  
voice after a few seconds. This is  
normal.  
If you want to test a stored emergency  
number (police department, fire depart-  
ment, ambulance), make the test call  
during the late evening or early morning  
hours to avoid peak demand periods.  
Remain on the line to explain the reason  
for your call.  
• If you do not complete a step within  
15 seconds, you must start over  
from Step 2.  
Chain-Dialing  
1. Press STORE. PROGRAM MODE  
appears.  
For quick recall of numbers for special  
services (such as alternate long-dis-  
tance or bank-by-phone), you can store  
each group of numbers in its own mem-  
ory location.  
When calling special services, dial the  
service’s main number first. At the ap-  
propriate place in the call, dial the mem-  
ory number for the additional numbers  
you want to send.  
2. Enter the phone number you want to  
store.  
Note: If you make a mistake, hold  
down the switchhook for a few sec-  
onds, then release it and start over  
at Step 2.  
USING THE INDEX CARD  
The index card on the bottom of the  
handset provides a convenient place for  
you to record names and phone num-  
bers for easy reference. Remove the  
plastic cover with a small, pointed ob-  
ject, such as a straightened paper clip.  
Write the names and numbers (in pencil  
in case you want to change them later),  
then replace the cover.  
3. Press M1, M2, or M3 to store the pri-  
ority number.  
Without hanging up, repeat Steps  
2–4 to store other numbers. Hang  
up the handset when you are fin-  
ished.  
To dial a priority memory number, lift the  
handset and press M1, M2, or M3.  
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CALLER ID OPERATION  
If you subscribe to Caller ID service from  
your phone company, the phone compa-  
ny sends information about the call (as  
well as the time and date) between the  
first and second rings of every call you  
receive. The CID-927 displays this call  
information and updates the phone’s  
built-in clock. The CID-927 can also  
show other information about the call.  
See “Caller ID Messages.”  
CALLER ID MESSAGES  
Description (English/  
Display  
French/Spanish)  
Appears when there  
are no call records in  
NO CALLS  
AUCUN  
the CID-927’s memory  
APPELS  
when you press a  
NO LLAMADAS  
REVIEW key.  
Appears when the  
caller is not within a  
-OUT OF  
AREA-  
The NEW CALL indicator flashes during  
an incoming call, and NEW CALL ap-  
pears on the display. The Caller ID  
record appears for about 20 seconds,  
then the Caller ID and new Caller ID  
record totals appear.  
Caller ID service area.  
-HORS ZONE-  
No caller information  
-FUERA DE  
AREA-  
appears.  
Appears when you  
reach the end of your  
call records.  
-END OF  
LIST-  
-FIN DE  
LIST-  
-FIN DE  
LISTA-  
Appears when the  
Caller ID information  
-ERROR-  
-ERREUR-  
If you subscribe to your phone compa-  
ny’s message waiting service, the CID-  
was garbled, or when  
-ERROR-  
there was an error dur-  
927 tells you when you have a message  
ing the transmission of  
Caller ID information. A  
-appears where the  
data is lost.  
MSG  
waiting.  
appears and remains un-  
WAIT  
til you retrieve the message.  
If your phone company sends informa-  
tion indicating that the incoming call is  
Appears when the  
caller has blocked the  
Caller ID information  
from being sent.  
-PRIVATE  
CALL-  
APPEL  
PERSONNEL  
LLAMADA  
PRIVADA  
long distance,  
appears.  
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Note: You cannot delete Caller ID  
records during a call.  
REVIEWING CALLER ID  
RECORDS  
To delete a single Caller ID record, re-  
peatedly press REVIEW or to select  
a record, then press DELETE twice. If  
there are no other records, NO CALLS  
appears.  
Each time you receive a call, your CID-  
927 stores a Caller ID record that you  
can review later. A Caller ID record in-  
cludes:  
• call number (in the order the call is  
received)  
• time and date of the call  
• caller’s telephone number  
• caller’s name (if available)  
Repeatedly press REVIEW  
or  
to  
see Caller ID records.  
REVIEW  
DELETE  
END OF LISTappears after the first  
or last record as you scroll through the  
list.  
To delete all Caller ID records, wait until  
the CID-927 shows the clock display,  
then hold down DELETE for about four  
seconds. ERASE ALLflashes, then the  
phone beeps once to confirm all records  
were deleted.  
Notes:  
• The display shows up to 10 digits of  
a phone number. If an incoming  
phone number is longer, the display  
shows only the last 10 digits.  
• The CID-927 returns to the time/  
date display after about 20 seconds  
if you do not press a key.  
DELETING CALLER ID  
RECORDS  
The CID-927 lets you delete individual  
Caller ID records or all reviewed Caller  
ID records. It will not delete Caller ID  
records that have not been reviewed.  
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TROUBLESHOOTING  
We do not expect you to have any problems with your CID-927, but if you do, the fol-  
lowing suggestions might help.  
Problem  
Possible Cause  
No dial tone  
The phone line and handset cords might not be  
securely connected. Reconnect them.  
Display is blank  
Batteries are weak (or not installed). Replace  
with (or reinstall) new batteries.  
Volume drops or you hear unusual  
sounds  
Someone has picked up another phone on the  
same line. Hang up the other phone.  
Call is noisy  
Interference during the call. Hang up and redial  
the number.  
Can receive calls, but cannot make  
calls  
Set T/P correctly for the type of service you have  
(see “Setting the Dialing Mode” on Page 7).  
If you still have problems, disconnect the phone. If other phones on the same line  
work properly, the fault is in this phone or its installation. If you cannot find the prob-  
lem, take your CID-927 to your local RadioShack store for assistance.  
13  
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CARE AND MAINTENANCE  
Your RadioShack CID-927 Fashion Caller ID Phone is an example of superior de-  
sign and craftsmanship. The following suggestions will help you care for your CID-  
927 so you can enjoy it for years.  
Keep the CID-927 dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the CID-927 only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices, dam-  
age batteries, and distort or melt plastic parts.  
Keep the CID-927 away from dust and dirt, which can cause premature  
wear of parts.  
Handle the CID-927 gently and carefully. Dropping it can damage cir-  
cuit boards and cases and can cause the CID-927 to work improperly.  
Use only fresh batteries of the required size and recommended type.  
Batteries can leak chemicals that damage your CID-927’s electronic  
parts.  
Wipe the CID-927 with a damp cloth occasionally to keep it looking  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the CID-927.  
Modifying or tampering with the CID-927’s internal components can cause a mal-  
function and might invalidate its warranty and void your FCC authorization to oper-  
ate it. If your CID-927 is not performing as it should, take it to your local  
RadioShack store for assistance. If the trouble is affecting the telephone lines, the  
phone company can ask you to disconnect your CID-927 until you have resolved  
the problem.  
14  
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THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your CID-927  
causes problems on the phone line, the  
phone company can temporarily discon-  
tinue your service. If this happens, the  
phone company attempts to notify you in  
advance. If advance notice is not practi-  
cal, the phone company notifies you as  
soon as possible and advises you of  
your right to file a complaint with the  
FCC.  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect the  
operation of this telephone. The tele-  
phone company notifies you of these  
changes in advance so you can take the  
necessary steps to prevent interruption  
of your telephone service.  
LIGHTNING  
Your CID-927 has built-in protection cir-  
cuits to reduce the risk of damage from  
surges in telephone line and power line  
current. These protection circuits meet  
or exceed the FCC requirements. How-  
ever, lightning striking the telephone or  
power lines can damage your phone.  
Lightning damage is not common. Nev-  
ertheless, if you live in an area that has  
severe electrical storms, we suggest  
that you unplug your phone during  
storms to reduce the possibility of dam-  
age.  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN,  
RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUD-  
ING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIM-  
ITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUD-  
ING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF  
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL,  
OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSI-  
BILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
05A99  
Printed in Malaysia  

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