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Motorola
iDEN
TELUS i305 Handset User’s Guide
Using Speakerphone..........................................23
Using Mute.........................................................23
Making Emergency Phone Calls........................24
Special Dialing Codes........................................24
Contents
Getting Started ..............................................1
Locating Your SIM Card....................................... 2
Battery.................................................................. 2
Activating your Mike Account............................... 5
Powering On ........................................................ 5
Finding Your Phone Number ............................... 6
Handset Basics.................................................... 7
SIM Card Security................................................ 9
Locking the Keypad ........................................... 12
Accessories........................................................ 13
For More Information ......................................... 13
Recent Calls ................................................ 25
Storing Recent Calls to Contacts .......................25
Deleting Recent Calls.........................................26
Contacts ...................................................... 27
Viewing Contacts ...............................................28
Creating Entries .................................................29
Storing Numbers Quickly ...................................30
Editing Entries....................................................31
Deleting Entries..................................................31
Checking Capacity .............................................31
Creating Pauses and Waits................................31
International Numbers........................................32
Mike’s Direct Connect Service...................15
One Touch PTT ................................................. 17
Call Alerts........................................................... 17
Using the Call Alert Queue ................................ 18
One-to-Many Group Calls.................................. 19
Messages..................................................... 33
Message Notifications........................................33
Voice Mail...........................................................33
Advanced Voice Mail with Fax ...........................34
Text and Numeric Messages .............................35
Making Phone Calls ....................................21
Receiving Phone Calls....................................... 21
Call Icons ........................................................... 21
Entering the Number to Call............................... 21
i
Setting Up .......................................................... 35
Receiving Messages.......................................... 35
Reading Messages From the Message Center . 36
Creating and Sending Messages....................... 36
Managing Memory............................................. 39
Net Alerts ........................................................... 40
GPS Enabled ............................................... 49
IMPORTANT: Things to Keep in Mind ...............49
Viewing Your Approximate Location ..................50
Enhancing GPS Performance............................51
Updating Satellite Almanac Data .......................52
Setting Privacy Options......................................53
Using GPS with Map Software...........................54
Mike’s Wireless Web Service .....................41
Launching the Microbrowser.............................. 41
Navigating the Microbrowser ............................. 41
Accessing the Browser Menu ............................ 41
Ending the Microbrowser Session ..................... 42
Using Your Handset as a Modem...................... 42
Advanced Calling Features........................ 57
Call Waiting........................................................57
Call Forwarding..................................................58
Forwarding All Calls ...........................................58
Turning Off Call Forwarding...............................59
Forwarding Missed Calls....................................59
Call Hold.............................................................60
3-Way Calling.....................................................61
Creating Pauses and Waits While Dialing..........61
Making International Calls..................................61
Call Timers.........................................................62
Ring Tones...................................................45
Using the Vibrate Feature.................................. 45
Turning Ring Tones Off...................................... 45
Ring and Vibrate................................................ 46
Assigning Ring Tones to Contacts..................... 46
Viewing Ring Tone Assignments ....................... 47
Managing Memory............................................. 47
Deleting Custom Ring Tones............................. 47
Memo ........................................................... 63
Entering Text............................................... 65
Using Alpha Mode..............................................65
ii
Using Word Mode .............................................. 65
Special Function Keys ....................................... 66
Using Numeric Mode ......................................... 67
Using Symbols Mode......................................... 67
Patent and Trademark Information ....................86
Index ............................................................ 89
Customizing Your Handset ........................69
Setting the Volume............................................. 69
Setting Your Handset to Vibrate ........................ 69
Seeing the Display Better .................................. 70
Using a Headset ................................................ 70
Using Settings.................................................... 70
Safety and General Information.................73
RF Operational Characteristics.......................... 73
Portable Radio Product Operation and EME
Exposure............................................................ 73
Electro Magnetic Interference/Compatibility ...... 76
Medical Devices................................................. 76
Operational Warnings ........................................ 77
Operational Cautions......................................... 78
Accessory Safety Information ............................ 79
Understanding Status Messages...............81
MOTOROLA LIMITED WARRANTY.................. 83
iii
iv
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation.
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
Hereby declares that the product:
Product Name: i305
Model Number: H62XAH6RR1AN
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
Conforms to the following regulations:
• Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
FCC Part 15, subpart B, section 15.107(a), 15.107(d)
and section 15.109(a)
Class B Digital Device
• Consult the dealer or an experienced
radio/TV technician for help.
v
vi
Getting Started
volume
controls
audio jack
p
m
Power button.
Navigation key — press the arrows to scroll
through menus and lists.
Push-To-Talk
(PTT) button
Menu key — accesses context-sensitive
menus.
Option key — selects the option appearing
above it on the display.
A
s
e
punctuation
key
Places phone calls.
next word/
international plus
dialing key
Ends phone calls; returns to idle screen. In
browser, hold to exit.
speaker
(in back)
microphone
back/pause
dialing key
To start using your i305 handset:
•
•
•
Make sure your SIM card is in place.
Charge the battery.
accessory
connector
Ensure your service is activated.
1
Getting Started
Locating Your SIM Card
Battery
Your SIM (Subscriber Identity Module) card is a
small piece of white plastic located in the SIM card
holder in the back of your handset, underneath the
battery.
Removing the Back Cover
1 Make sure the handset is powered off.
2 Slide the release button forward until it releases
the back cover.
SIM card
holder
SIM card
battery latch
RF port
If your SIM card is not in the SIM card holder, it may
be in the box your handset came in, attached to the
SIM card carrier. If this is the case, carefully detach
your SIM card from the surrounding plastic and
insert it as described in “Inserting Your SIM Card” on
page 12.
2
Battery
3 Remove the back cover from the back of your
handset, sliding it over the antenna housing.
2 Replace the back cover and press it gently until
you hear a click.
Inserting the Battery
Charging the Battery
1 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
Your handset comes with a battery charger.
1 Plug the charger into an electrical outlet.
2 Open the flap covering the handset’s accessory
connector.
flap
3
Getting Started
3 Plug the other end of the charger into the
accessory connector.
Charging Times
See your battery and charger to determine the
appropriate charging time.
Battery
Charger
Rapid
Mid-Rate
4 hours
High
Performance
2 hours
Maximum
Capacity
3.5 hours
7.5 hours
For best results, charge the batteries within the
temperature range of 10°C to 40°C (50°F to 104°F).
Prolonged charging is not recommended.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of
the plug. Pull the plug straight out.
Removing the Battery
1 With the handset powered off, remove the back
cover.
4 When charging the battery for the first time,
charge for 30 minutes longer than the time shown
in “Charging Times”.
4
Activating your Mike Account
2 Remove the battery by pushing the battery toward
the antenna and lifting it out.
Activating your Mike Account
Before you can begin using your i305 handset, you
need to activate your Subscriber Identity Module
(SIM) card on The Mike Network. Your SIM card
holds the information required to enable your
handset to connect to The Mike Network. It also
stores your user information, language preference
and contact list entries.
•
If you purchased your handset through an
Authorized Mike Dealer, your SIM should already
be active.
Battery Use and Maintenance
•
If you purchased your handset at another
location, follow the “Getting Activated”
•
The Motorola Approved Lithium Ion chargers
provide optimum performance. Other chargers
may not fully charge the Lithium Ion battery or
may yield a reduced number of lifetime charge
cycles.
instructions in the Mike Services User’s Guide.
Powering On
To power your handset on:
•
Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 60°C (140°F) or fall below
-20°C (4°F ).
1 Extend the antenna.
2 Press p.
3 If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 10.
Press A under Ok.
•
•
Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
Note: When you receive your handset, the SIM
PIN is 0000. Change your PIN to prevent
fraudulent use of the SIM card (see
The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long
term storage is required, store at half capacity.
“Changing the PIN” on page 10).
5
Getting Started
As your i305 handset connects to the network, you
will see a welcome message and a connecting
message. When the idle screen appears, the
handset is ready to use.
•
•
Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. Each is filled in when you
receive your first call on that line.
Private ID — Your Private ID is the number
that others use to contact you using Private
calls. It is filled in when you receive your first
Private call.
1 d
s
•
•
Group ID — the number of the Talkgroup you
TELUS
have joined.
Carrier IP — the IP address assigned to
TELUS Mobility. It is filled in when you register
for packet data services.
•
•
IP1 Address and IP2 Address — the IP
addresses you use to access the Internet with
your handset.
Ckt — Your circuit data number is the number
you use if you want to use your handset to
transfer circuit data. See “Using Your Handset
as a Modem” on page 42. You receive this
number from TELUS Mobility Client Care.
Contcs
Mesg
S
To power your handset off:
1 Press and hold p.
2 Push down the antenna.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other handset information:
•
Service Status — This information may be
used by TELUS Mobility Client Care if there is
a problem with your handset’s services.
1 From the main menu, select My Info.
2 Scroll to see your information:
•
Name — Enter your name. See “Entering Text”
on page 65.
6
Handset Basics
Customizing Features
Display Options
You can control many features of your handset,
including the volume of incoming sound, rings, and
other tones. See “Customizing Your Handset” on
page 69.
Two display options appear at the bottom of most
screens. You select a display option by pressing the
option key below it.
Menus and Lists
Your handset’s features are arranged in menus,
submenus, and lists.
Handset Basics
Any time your handset is powered on, the display
provides you with information and options.
status icons
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
1 d
s
text area
menu icon
TELUS
In this guide, this symbol > tells you to select a menu
or list item. For example, Settings > Security
means:
display options
1 Scroll to Settings on the main menu.
2 Press A under Select to see the Settings
screen.
Contcs
Mesg
S
3 Scroll to Security.
The screen shown above is the idle screen. The idle
screen appears when your handset is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
7
Getting Started
Menu Key
e Messages
Voice Mail
Text Msgs
Fax Mail
Access messages. See
page 33.
Many of the handset’s features have menu options
that will change depending on the currently
highlighted menu option. These context-sensitive
menus are available any time S appears. Press m
to access the menu.
Outbox
Drafts
Net Alert
Main Menu
f
m
Call Forward
Set call forwarding options.
See page 33.
All your handset’s features can be accessed through
the main menu. When you are using a feature, the
icon for that feature appears in the upper left corner
of the display.
Ring Tones
list of ring tones
Ring Tones menu
Assign ring tones and turn
ringer off. See page 45.
g
Memo
Store a number to access
later. See page 63.
a
b
Browser
Browse Mike’s Wireless
Web Services.
h Call Timers
Handset usage information.
See page 62.
Settings
Customize your handset’s
settings. See page 69.
Display/Info
Phone Calls
2-Way Radio
Volume
i
Recent Calls
list of calls
recent calls menu
Call Setup menu
Lists recent calls. See
page 25.
Security
Advanced
j
My Info
View personal handset
information, including phone
number and Private ID. See
page 6.
d
Contacts
View, store, edit contacts.
new contact form See page 27.
list of contacts
Contacts menu
8
SIM Card Security
k
l
Call Alert
list of call alerts
Call Alerts menu
Lists call alerts. See
page 17.
C
Talkgroup In Use — Your handset is
active on a group call.
12
Active Phone Line — 1 indicates phone
line 1 is ready to make calls; 2 indicates
phone line 2 is ready to make calls.
GPS
Find your approximate
geographical location. See
page 49.
GJ Call Forward — Your handset is set to
HK forward calls. See “Call Forwarding” on
IL page 33.
Status Icons
Status icons appear in the two rows at the top of the
display. Some appear at all times. Others appear
only when your handset is engaged in certain
activities or when you have activated certain
features.
uv Ringer Off — Your handset is set not to
M
ring. See “Turning Ring Tones Off” on
page 45.
Messages — You have one or more
messages. See “Messages” on page 33.
wy
x
ab
cd
Battery Strength — More bars on the
D
Internet — You are ready to browse the
battery indicate a greater charge.
internet.
ef
gd
YZ
Packet Data — You are ready to transfer
packet data or are transferring packet
data. See “Using Your Handset as a
Modem” on page 42.
opqSignal Strength — More bars next to the
rs antenna indicate a stronger signal.
A
B
Phone In Use — Your handset is active
on a phone call.
SIM Card Security
The SIM card stores all your Contacts information.
Since this information is stored on your SIM card,
not in your handset, you can remove the information
by removing your SIM card.
Private In Use — Your handset is active
on a Private call.
9
Getting Started
Note: Except for making emergency calls, your
handset will not function without the SIM
card.
Changing the PIN
1 From the main menu, select Settings > Security
> Change Password > SIM PIN.
To prevent unauthorized use of your handset, your
SIM card can be protected by a PIN that you enter
each time the handset is powered on. You can
change the PIN or turn off the requirement that it be
entered.
2 At the Enter Old SIM PIN Code screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN Code screen, enter
the new 4- to 8-digit SIM PIN.
Note: Your PIN is set to OFF by default.
5 Press A under Ok.
6 At the Re-enter New SIM PIN Code screen,
Entering the PIN
You may be required to enter a SIM PIN when you
first use your handset.
re-enter the new SIM PIN to confirm.
7 Press A under Ok.
When you receive your handset, the SIM PIN is
0000. Change your PIN to prevent fraudulent use of
the SIM card.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your handset.
Important: If you enter your PIN incorrectly five
times, your SIM card is blocked. To
unblock your SIM card, you must contact
TELUS Mobility Client Care. See
Note: If a SIM PIN is required, your handset will
not function until the SIM PIN is entered,
except for making emergency calls.
“Unblocking the PIN” on page 11.
1 When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for each
character entered.
When the PIN requirement is off, your handset can
be used without entering a PIN.
2 Press A under Ok.
10
SIM Card Security
Important: When the SIM PIN requirement is off, the
personal data on your SIM card is not
protected. Anyone can use your handset
and access your personal data.
3 Press s.
4 Enter a new 4- to 8-digit SIM PIN. Press s.
5 Re-enter your SIM PIN. Press s.
If you entered the codes properly, SIM Unlocked
appears on the display.
1 From the main menu, select Settings > Security
> SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-coloured areas of
your SIM card.
Switching SIM Cards
Unblocking the PIN
When you move your SIM card from one handset to
another, your Contacts information will not be
erased as the information is stored in the SIM. If
you remove your SIM card and use it with another
handset, or use another SIM card with your handset,
the following information is erased:
If you enter your PIN incorrectly five times, your SIM
card is blocked. To unblock your SIM card, you must
contact TELUS Mobility Client Care to get a PIN
Unblock Key (PUK).
Important: If you unsuccessfully enter the PUK code
ten times, your SIM card is permanently
blocked and must be replaced. If this
happens, all data is lost. You will get a
message to contact TELUS Mobility
Client Care. Except for making
•
•
•
•
•
•
The recent calls list
Call forwarding settings
Net alerts
Text messages, drafts, and quick notes
Information stored in Memo
3 most recent GPS Enabled locations
emergency calls, your handset will not
function with a blocked SIM card.
To unblock the PIN:
1 Press * * 0 5s.
2 Enter the PUK code.
11
Getting Started
Inserting Your SIM Card
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
your SIM card from your handset unless
absolutely necessary.
1 With your handset powered off, remove the back
cover and battery. See “Removing the Battery” on
page 4.
2 Hold your SIM card as shown. Do not touch the
gold-coloured area.
1 With your handset powered off, remove the back
cover and battery. See “Removing the Battery” on
page 4.
2 While holding down the tab near the SIM card
holder, slide your SIM card out of the SIM card
holder. Do not touch the gold-coloured area.
SIM card
holder
cut corner
3 Carefully slide your SIM card into your handset,
until it lies flat in the SIM card holder.
SIM card
holder
tab
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the handset’s keypad prevents its buttons
from being pressed. When the keypad is locked, you
can only:
•
Power the handset on and off
12
Accessories
•
•
Unlock the keypad
For More Information
If you have additional questions about your i305
handset, contact your Mike dealer or TELUS
Mobility Client Care.
Respond to incoming calls, messages, and alerts
Important: Emergency calls cannot be placed while
the keypad is locked.
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
While the keypad is locked, you can respond to
incoming calls, messages, and alerts just as you do
when the keypad is not locked. When finished, press
e to return to the idle screen. The keypad remains
locked.
Accessories
Your handset comes with a battery and a charger.
To order additional accessories including front
covers, log on to our Web site at
www.telusmobility.com or contact your Mike Dealer.
13
14
Every Private ID number contains 3 parts — an area
ID, a fleet ID, and a member ID — with asterisks
between each of these parts. For example:
999*999*9999.
Mike’s Direct Connect
Service
There are two ways of communicating over Mike’s
Direct Connect service:
When you place a Private call, you must enter the
entire Private ID number including the asterisks.
•
•
one-to-one using a private call
one-to-many in a group call
When you store a Private ID number in Contacts,
include the asterisks with the entire Private ID
number in case you travel with your handset outside
of your home area.
Both of these methods are very similar to two-way
radio, and at a fraction of the cost of traditional
cellular. Mike’s Direct Connect also offers the Call
Alert feature, which gives recipients a notice, similar
to a ringer, that you would like to speak to them.
From the Keypad
To enter the Private ID you want to call, press the
numbers on the keypad.
One-to-One Private Calls
If you make a mistake:
•
•
To clear a digit, press A under Delete.
Making Private Calls
1 Enter the Private ID you want to call.
2 Press and hold the PTT button on the side of your
phone. Begin talking after your handset emits a
chirping sound.
To clear all digits, press and hold A under
Delete.
•
•
To insert or delete a digit anywhere in the string of
digits you have entered, scroll left or right.
3 Release the PTT button to listen.
To cancel, press e.
Tip: To let someone know that you want to talk to
him or her on a Private call, send a call alert.
See “Call Alerts” on page 17.
From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received.
15
Mike’s Direct Connect Service
To select a Private ID from the recent calls list as the
number you want to call:
Calling from a Contacts Entry
1 From the main menu, select Contacts.
2 Scroll to the name or Private ID number you want
to call.
1 From the idle screen, scroll down. -or-
From the main menu, select Recent Calls.
3 Press A under View. -or-
2 Scroll to the name or Private ID number you want
to call.
If View is not one of your options: Press m. Select
View.
From Contacts
4 Place the call now. -or-
If you have Private IDs stored in Contacts, you can
use these numbers to make calls. For information on
entering numbers into Contacts, see “Creating
Entries” on page 29.
Scroll to view more numbers. When you place the
call, it is made to the number displayed.
Receiving Private Calls
When you receive a Private call, your handset emits
a chirping sound.
Calling from the Contacts List
1 From the main menu, select Contacts.
2 Scroll to the name or Private ID number you want
To answer a Private call:
to call.
1 Wait for the caller to finish speaking.
Tip: To find Contacts entries faster, use the
2 Press and hold the PTT button on the side of your
handset. Begin talking after your phone emits a
chirping sound.
keypad to enter the first letter of the name.
3 Place the call now. -or-
With the Contacts type field highlighted, scroll left
or right to display the Contacts type for the
number you want to call.
Release the PTT button to listen.
If you are making a Private call, your phone places
the call to the Private ID stored in the Contacts
entry, even if the Private ID icon is not displayed.
16
One Touch PTT
Press A under Search. Select Contacts,
Recent Calls, or Memo. Enter the number from
Contacts, the recent calls list, or Memo, as you
would when making a call.
One Touch PTT
One Touch PTT sets your phone to call the most
recent Private ID on the recent calls list, or to a
Private ID you choose, every time you press the
PTT button.
Tip: If you are entering a Talkgroup number, enter
# before the number.
Setting One Touch PTT
5 Press A under Ok.
One Touch PTT sets your phone to call the most
recent Private ID on the recent calls list, or to a
Private ID you choose, every time you press the
PTT button.
To turn off One Touch PTT:
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Off.
3 Press A under Select.
To set your phone to call the most recent Private ID
on the recent calls list:
1 From the main menu, select Settings > 2-Way
Call Alerts
Sending a call alert lets the recipient know that you
want to talk to him or her on a Private call.
Radio > One Touch PTT.
2 Scroll to Last Call.
3 Press A under Select.
When you send a call alert, the recipient’s phone
emits a series of beeps and displays your name or
Private ID.
To set your phone to call a Private ID you choose:
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Assign Number.
3 Press A under Change.
4 To enter the number you want your phone to call
every time you press the PTT button:
The recipient can:
•
•
Answer — begin a Private call with the sender
Queue — store the call alert to the call alert
queue, which is a list of call alerts
•
Clear — dismiss and delete the call alert
Enter the number using your keypad. -or-
17
Mike’s Direct Connect Service
Sending Call Alerts
Viewing Date and Time
1 Enter the Private ID you want to send to, as you
To view the date and time a call alert was received:
would when making a Private call.
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want information on.
3 Press m.
2 Press A under Alert. Ready to Alert appears
on the display.
3 Press the PTT button until Alert Successful
appears on the display.
4 Select View.
Responding to Call Alerts in the Queue
Receiving Call Alerts
After you queue a call alert, you can respond to it by
making a Private call to the sender or sending a call
alert to the sender. This call alert is then removed
from the queue.
When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls or
Private calls until you do.
To answer a call alert, press the PTT button to
make a Private call to the sender.
Making a Private Call to the Sender
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press the PTT button to begin the call.
To queue a call alert, press A under Queue.
To clear a call alert, press A under Clear.
Using the Call Alert Queue
When you queue a call alert, it remains in the call
alert queue until you respond to it, or delete it.
Sending a Call Alert to the Sender
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press A under Alert. Ready to Alert appears
Viewing Call Alerts
1 From the main menu, select Call Alert.
2 Scroll through the list.
on the display.
4 Press and hold the PTT button until Alert
Successful appears on the display.
18
One-to-Many Group Calls
Note: Answering a call alert from the recent call
list does not remove it from the call alert
queue.
One-to-Many Group Calls
A group call is a type of dispatch call made to all
members of a Talkgroup at once. A Talkgroup is a
group of Private IDs.
Deleting Call Alerts
To delete a call alert from the queue:
To receive group calls made to a Talkgroup, you
must join the Talkgroup. See “Joining a Talkgroup”
on page 20.
1 From the call alert queue, scroll to the call alert
you want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
Making Group Calls
1 Press #. Then enter the Talkgroup number using
the keypad. -or-
To delete all call alerts from the queue:
Choose the Talkgroup name from Contacts or
recent calls list.
1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press A under Yes to confirm.
2 Proceed as if making a Private call.
Receiving Group Calls
Sorting Call Alerts
To answer a group call:
To sort call alerts by the order they were received:
Proceed as if answering a Private call. Only one
person at a time may speak on a group call.
1 From the main menu, select Call Alert.
2 Press m.
3 Select Sort By.
4 Scroll to First on Top or Last on Top.
5 Press A under Select.
Turning off Group Calls
To control whether you hear group calls to your
Talkgroup:
1 From the main menu, select Settings > 2-Way
Radio > Tkgrp Silent.
19
Mike’s Direct Connect Service
2 Press A under Change.
3 Scroll to On if you don’t want to hear group calls
to your Talkgroup. -or-
Scroll to Off if you want to hear group calls to your
Talkgroup.
4 Press A under Select.
Joining a Talkgroup
Your Mike sales representative creates Talkgroups
for you and assigns each Talkgroup to a Talkgroup
number. You can choose a name for each of your
Talkgroups when you create entries for them in
Contacts.
To receive group calls made to a Talkgroup, you
must join the Talkgroup. You can belong to only one
Talkgroup at a time. When you join a new
Talkgroup, you no long belong to your previous
Talkgroup.
To join a Talkgroup:
1 Press #. Then enter the Talkgroup number using
the keypad. -or-
Choose the Talkgroup name from Contacts or
recent calls list.
Press A under Join.
20
Call Icons
When you make a call, call icons appear in the text
area of the handset’s display.
Making Phone Calls
To make a phone call:
1 Enter the number you want to call.
2 Press s to place the call.
3 Press e to end the call.
X Placing a phone call.
W
Y
Z
U
Receiving a phone call.
Phone call is active.
Phone call is on hold.
Phone call ended.
Receiving Phone Calls
When you receive a phone call, your handset rings,
vibrates, or lights up its backlight.
To answer a phone call:
Press s. -or-
When you miss a call, this icon appears in the text
area:
Press A under Yes. -or-
Press any key on the keypad.
V
Missed a phone call.
To send a phone call to voice mail instead of
answering it:
Entering the Number to Call
Press e. -or-
Press A under No.
To end a phone call:
Press e.
To enter the number you want to call, you can:
•
•
•
•
•
Use the numbers on the keypad
Select the number from the recent calls list
Select the number from Contacts
Redial the last phone number called
Use Speed Dial or Turbo Dial®
21
Making Phone Calls
From the Keypad
From Contacts
To enter the number you want to call, press the
numbers on the keypad.
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information on
entering numbers into Contacts, see “Creating
Entries” on page 29.
If you make a mistake:
•
•
To clear a digit, press A under Delete.
Calling from the Contacts List
To clear all digits, press and hold A under
Delete.
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
•
•
To insert or delete a digit anywhere in the string of
digits you have entered, scroll left or right.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
To cancel, press e.
3 Place the call now. -or-
From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received.
With the Contacts type field highlighted, scroll left
or right to display the Contacts type for the
number you want to call.
To select a number from the recent calls list as the
number you want to call:
If you are making a phone call:
•
Your handset places the call to the phone number
assigned to the Contacts type displayed.
1 From the idle screen, scroll down. -or-
From the main menu, select Recent Calls.
2 Scroll to the name or number you want to call.
•
If the Contacts type displayed is not a phone
number, your handset places the call to the phone
number stored in the Contacts entry.
•
If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your
handset prompts you to select the phone number
you want to place the call to.
22
Using Speakerphone
Calling from a Contacts Entry
2 Press #.
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
3 Press A under View. -or-
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.
If View is not one of your options: Press m. Select
View.
Using Speakerphone
Turning on speakerphone makes incoming sound
come out of the handset’s speaker instead of the
earpiece. Speakerphone is available whenever you
are on an active phone call.
4 Place the call now. -or-
Scroll to view more numbers. When you place the
call, it is made to the number displayed.
Redialing the Last Number
Press and hold s to place a call to the last phone
number you called.
To turn speakerphone on or off:
Press A under Speaker. -or-
Press t.
Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to enter
that number.
Using Mute
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
Turbo Dial lets you place calls to the phone numbers
associated with Speed Dial numbers 1 through 9
without entering the number.
To turn mute on:
Press A under Mute.
Speed Dial
While mute is on, Unmute appears as a display
option.
1 From the idle screen, use the keypad to enter the
Speed Dial number assigned to the phone
number you want to call.
23
Making Phone Calls
To turn mute off:
Ontario Provincial Police
(Ontario only)
#OPP
(#677)
Press A under Unmute.
Coast Guard
#16
Making Emergency Phone
Calls
Your handset supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your handset.
Canutec - Toxic Spill Hotline
Canadian Tire Auto Club
#666
#CTC
(#282)
Info-travaux/Road conditions
(Quebec only)
#7575
Dial 911 to be connected to an emergency response
center. If you are on an active call, you must end it
before calling 911.
Marine & Air Rescue (B.C. only)
Dominion Auto Club
*311
*322
Important: Emergency calls cannot be placed while
the keypad is locked.
Special Dialing Codes
Mike offers the following special dialing codes:
Emergency
911
611
TELUS Mobility Client Care
Canadian Automobile Association
#CAA
(#222)
Surete de Quebec
(Quebec only)
#4141
24
To get more information on a recent call:
Recent Calls
The recent calls list stores the numbers of the 20
most recent calls you have made and received.
1 From the recent calls list, scroll to the call you
want information on.
2 Press A under View. -or-
To view the recent calls list:
If View is not one of your options: Press m. Select
View.
1 From the main menu, select Recent Calls.
2 Scroll through the list.
This displays information such as the name
associated with the call, the number, the date, time,
and duration of the call.
If the number of a recent call is stored in Contacts,
the name associated with the number appears on
the recent calls list.
Storing Recent Calls to
Contacts
1 From the recent calls list, scroll to the number you
want to store.
An icon appears beside the name or number
indicating the Contacts type of the number used in
the call. See “Contacts” on page 27.
For phone calls, an icon appears to the left of the
name or number giving more information about the
call:
2 Press A under Store. -or-
If Store is not one of your options: Press m.
Select Store.
X A call you made.
3 To store the number as a new entry, select [New
Contact]. -or-
W
V
A call you received.
A missed call. Missed calls appear on the
recent calls list only if you have Caller ID.
To store the number in an existing entry, select
the entry.
4 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
assign the number.
Tip: The recent calls list also stores call alerts you
have received. They appear as Private calls.
25
Recent Calls
5 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 29.
6 Press A under Done.
Deleting Recent Calls
To delete a call:
1 From the recent calls list, scroll to the call you
want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
To delete all calls:
1 From the recent calls list, press m.
2 Select Delete All.
3 Press A under Yes to confirm.
26
•
A Contacts type — Each number or address
stored must be assigned a Contacts type:
Contacts
Each Contacts entry can store several numbers or
addresses. Information stored in Contacts is saved
on your SIM card. If you move your SIM card to
another SIM-based handset, you can access
information stored in Contacts from that handset
A
B
C
D
E
F
G
H
I
J
K
Mobile
Private
Work1
Work2
Home
Email
Fax
phone number
Private ID
phone number
phone number
phone number
email address
phone number
phone number
Talkgroup number
IP address
A Contacts entry contains:
•
A name — A name is required if your are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the name
of the person whose contact information is stored
in the entry.
Pager
Talkgroup
IP
•
A ring tone — You can assign a ring tone to ring
when you get calls from the person whose contact
information is stored in the entry.
Other
phone number
•
•
A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Private ID, Talkgroup
number, email address, or IP address.
A Speed Dial number — When you store a phone
number, it is assigned a Speed Dial number. You
can accept the default Speed Dial number or
change it.
27
Contacts
2 Select Search.
3 Enter the name you want to see. See “Entering
Text” on page 65.
Viewing Contacts
To access Contacts:
Press A under Contcs. -or-
From the main menu, select Contacts. -or-
If you are on a call: Press m. Select Contacts.
To view entries:
4 Press A under Ok.
Your handset finds the name you entered or the
nearest match.
Showing Only Private IDs and
Talkgroups
To set Contacts to show only entries that contain
Private IDs and Talkgroup entries:
1 From the Contacts list, scroll to the entry you want
to view.
2 If an entry has more than one number or address
stored, <> surrounds the Contacts type icon.
Scroll left or right to view the icon for each number
stored in the entry.
3 When the icon for the number or address you
want to view is displayed, press A under View.
-or-
1 From the Contacts list, press m.
2 Select Filter.
3 With Show Prvt/Grp highlighted, press A under
Select.
To set Contacts to show all entries:
If View is not one of your options: Press m. Select
1 From the Contacts list, press m.
2 Select Filter.
3 Scroll to Show All.
View.
4 Scroll to view the other numbers and addresses
stored for the entry.
4 Press A under Select.
Tip: To view more entries, continue scrolling.
Searching for a Name
To search for a name in Contacts:
1 From the Contacts list, press m.
28
Creating Entries
Enter the name. See “Entering Text” on page 65.
When you are finished, press A under Ok.
Creating Entries
A number or address and a Contacts type are
required for all Contacts entries. Other information is
optional. You may enter the information in any order
by scrolling through the entry details.
3 If you want to assign a ring tone to the name:
With the Ringer field highlighted, press A under
Change.
After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.
Scroll to the ring tone you want to assign. Press
A under Select.
4 To assign a Contacts type to the number or
address being stored:
To cancel a Contacts entry at any time press, e to
return to the idle screen.
With the Contacts type field highlighted, press A
under Change.
Tip: In some fields that require you to enter
information, you can begin entering the
information from the keypad instead of
pressing A under Change.
Scroll to the Contacts type you want to assign.
Press A under Select.
5 To store a number or address:
To create a Contacts entry:
With the # field (or ID for an email address, or IP
for an IP address) highlighted, press A under
Change.
1 To access the entry details screen:
Select Contacts > [New Contact]. -or-
Enter the number or address. For phone
numbers, use the 10-digit format. For email
addresses, see “Entering Text” on page 65.
From the Contacts list, press m. Scroll to New.
Press A under Select.
2 If you want to assign a name to the entry:
Tip: Press A under Browse to select a number
or address from Contacts, the recent calls
list, or Memo.
With the Name field highlighted, press A under
Change.
When you are finished, press A under Ok.
29
Contacts
6 If you want to assign more options to the number,
press A under Change with the [Options] field
highlighted. See “Assigning Options” on page 30.
3 When you are finished, press A under Back.
7 If you want to add more numbers or addresses to
the entry:
Storing Numbers Quickly
To store numbers to Contacts from the recent call
25.
Scroll past the information you already entered.
Enter the additional information for the entry using
step 2 through step 6. You must assign a name to
the entry, if you have not already.
To store numbers to Contacts from Memo, see
“Memo” on page 63.
8 Press A under Done.
To store numbers to Contacts from the idle screen:
Assigning Options
1 If you have not already, press A under Change
with the [Options] field highlighted
1 Use the keypad to enter the number you want to
store.
2 Press m.
2 The default Speed Dial number assigned to a
phone number is displayed in the Speed # field.
This is always the next available Speed Dial
location.
3 Select Store Number.
4 To store the number as a new entry, select [New
Contact]. -or-
To store the number in an existing entry, select
the entry.
If you want to assign the phone number to a
different Speed Dial location:
5 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
assign the number.
With the Speed # field highlighted, press A
under Change.
Press A under Delete to delete the current
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 29.
Speed Dial number.
Enter the new Speed Dial number using the
keypad.
7 Press A under Done.
30
Editing Entries
3 Press m.
Editing Entries
1 From the Contacts list, scroll to the entry you want
to edit.
4 Scroll to Delete Number.
6 Press A under Yes to confirm.
2 Press m.
3 Select Edit. The entry details screen displays.
4 Follow the applicable instructions in “Creating
Entries” on page 29 to edit the various fields.
Deleting All Entries From Contacts
1 From the Contacts list, press m.
2 Scroll to Delete All.
3 Press A under Select.
4 Press A under Yes to confirm.
Deleting Entries
Delete an Entry
1 From the Contacts list, scroll to the entry you want
to delete.
2 Press m.
3 To delete the entire entry, scroll to Delete
Contact.
Checking Capacity
To see how many numbers are stored in Contacts:
1 From the Contacts list, press m.
2 Select Capacity.
4 Press A under Select.
5 Press A under Yes to confirm.
Creating Pauses and Waits
When storing a number, you can program your
handset to pause or wait between digits while
dialing. A pause makes your handset pause for 3
seconds before dialing further. A wait makes your
handset wait for your response before dialing
further.
Delete a Number or Address
1 From the Contacts list, scroll to the entry that
contains the number or address you want to
delete.
2 With the Contacts type field highlighted, scroll left
or right to display the Contacts type for the
number you want to delete.
31
Contacts
This feature is useful when using voice mail or other
automated phone systems that require you to dial a
phone number and then enter an access number.
Tip: You can create pauses and waits while
dialing a number from the keypad. See
“Creating Pauses and Waits While Dialing”
on page 61.
To program a pause:
International Numbers
When storing a number that you plan to use for
international calls, use Plus Dialing:
Press and hold * until the letter P appears. The
P represents a 3-second pause.
If you store 17035551235P1234, when you select
this number and make a call, your handset dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.
2 Enter the country code, city code, or area code,
and phone number.
To program a wait:
For information about making international calls, see
“Making International Calls” on page 61.
Press and hold * until the letter W appears. The
W means your handset waits here before dialing
further.
If you store 17035551235W1234, when you select
this number and make a call, your handset dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.
32
If you are on a call when you receive a message,
your handset may sound a notification tone during
the call or after you end the call, depending on how
you set your notification options.
Messages
To access your voice mail messages, text and
numeric messages, Net alerts, and any other types
of messages you are able to receive, go to the
message center:
Setting Notification Options
To control whether your handset sounds message
notification tones while you are on phone calls:
1 Press A under Mesg. -or-
From the main menu, select Messages.
1 From the main menu, select Settings > Phone
Calls > Notifications.
2 Scroll to the type of message you want to access.
3 Press A under the display option on the left.
2 Choose the option you want:
•
Receive All — Tones sound during calls for all
The message center shows how many messages
you have of each type. You can listen to, read, or
delete these messages.
types of messages.
•
Msg Mail Only — Tones sound during calls for
mail messages; tones for all other types of
messages are held until you end calls.
Delay All — Tones for all types of messages
are held until you end calls.
Message Notifications
When you receive a message, your handset notifies
you with text on the display and a notification tone or
vibration. You can access the message or dismiss
the notification.
•
3 Press A under Select.
Tip: To set notification option during a call: Press
m. Select In Call Setup > Notifications.
If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.
Voice Mail
If you are not on a phone call when you receive a
message, your handset sounds a notification tone
every 30 seconds until you access the message or
dismiss the alert.
Note: To receive voice mail messages, you must
first set up a voice mail account with
TELUS Mobility Client Care.
33
Messages
When you receive a voice mail message, New
Voice Mail Message appears on the display.
Advanced Voice Mail with Fax
Mike's Advanced Voice Mail with Fax allows you to
receive faxes directly to your handset and store
them along with your voice messages until you're
ready to print. Follow the voice mail prompts to print
the fax to a fax machine. It ensures privacy,
convenience and eliminates the need for a separate
fax line.
To call TELUS Mobility voice mail system and listen
to the message:
Press A under Call.
To dismiss the message notification:
Press A under Exit. This icon yappears on
the display, reminding you that you have a new
message.
When you subscribe to Mike's Advanced Voice Mail
with Fax, you'll receive a fax number from your point
of feature activation. If you haven't received a fax
number, please contact the nearest TELUS Mobility
dealer or call TELUS Mobility client care.
Sending Unanswered Calls to Voice
Mail
To send a phone call to voice mail instead of
answering it:
Please see www.telusmobility.com for more details
of TELUS Mobility Voice Messaging services.
Press e. -or-
Fax Mail Indicator
Your i305 handset is equipped with a Fax Mail
indicator to notify you when you have received a fax
through Mike's Advanced Voice Mail with Fax.
Press A under No.
If the caller leaves a message, this icon y
appears on the display, reminding you that you have
a new message.
When you receive a new fax, New FaxMail Message
appears on the display.
Your handset will alert you audibly every 30 seconds
until you press A under Call or A under Exit.
34
Text and Numeric Messages
Enter your signature. It may be up to 11
Text and Numeric Messages
characters long. See “Entering Text” on page 65.
With mobile originated text messaging, you can
send and receive short text messages to and from
other Mike handsets. Messages you receive appear
on your handset’s display and in the text message
inbox.
When you are finished, press A under Ok.
6 With the Srvc Cntr No field highlighted, press A
under Change.
Enter the phone number of your service center. If
you do not know this number, contact TELUS
Mobility.
If your handset is powered off when you receive a
message, your handset notifies you the next time
you power it on. If you are out of your coverage
area, your handset alerts you when you return to
your coverage area.
When you are finished, press A under Ok.
7 With the Expire After field highlighted, press A
under Change.
Tip: While reading a text and numeric message
that contains a phone number, you can press
s to call that number.
This is the amount of time messages you send
are saved if they cannot be delivered. After this
period, they are discarded.
Scroll or press A under Q to change field.
Setting Up
Before you begin using mobile originated text
messaging, you may need to set up your signature,
service center number, and expiration information:
When you are finished, press A under Done.
8 Press A under Back to save the information you
entered.
1 From the main menu, select Messages.
2 Scroll to Text Inbox.
Receiving Messages
3 Press m.
4 Select Text Msg Setup.
5 With the Signature field highlighted, press A
under Change.
When you receive a message, your handset notifies
you as it would with any other type of message. See
“Message Notifications” on page 33.
35
Messages
To view the message:
From the main menu, select Messages > Text
Outbox > [Create Msg].
Press A under Read.
2 Press A under Create.
3 To address the message:
To dismiss the message notification:
Press A under Exit.
Use the keypad to enter the phone number of the
person you want to send the message to. -or-
Reading Messages From the
Message Center
1 From the main menu, select Message > Text
Inbox.
Press A under Browse. Select Contacts,
Recent Calls, or Memo. Enter the number from
Contacts, the recent calls list, or Memo, as you
would when making a call.
2 Scroll to the message you want to read.
When you are finished, press A under Ok.
3 Press A under Read.
4 If the message fills more than one screen, scroll
to read it.
4 Enter the text of the message. See “Entering
Text” on page 65. -or-
To use a quick note: Press A under Browse.
Scroll to the quick note you want. Press A under
Select. For more information on quick notes, see
“Using Quick Notes” on page 37.
5 To keep the message, press A under Save. -or-
To delete the message, press A under Delete.
Tip: To see more choices, including replying to
If you want to add your signature: Press m. Select
Add Signature.
the message, press m.
Each message can be up to 160 characters long.
When you are finished, press A under Ok.
Creating and Sending
Messages
1 From the main menu, select Messages > Text
Inbox > [Create Msg]. -or-
5 If you want to send the message, press A under
Yes.
6 With the Report field highlighted, press A under
Change. Select Yes.
36
Creating and Sending Messages
7 If you want to specify the type of message you
Enter text. See “Entering Text” on page 65. -or-
want to send:
To choose from pre-installed notes: Press A
under Browse. Scroll to the note you want. Press
A under Select.
With the Send As field highlighted, press A
under Change. Scroll to the message type you
want. Press A under Select.
3 Press A under Store.
8 To send the message: Press s. Press A under
Yes. -or-
Tip: For more options, including sending the
quick note, press m.
To save the message as a draft without sending
it: Press m. Scroll to Save As Draft. Press A
under Select. -or-
Using Drafts
When you save a message as a draft, it is saved in
the drafts folder. You must have a draft saved to
have a drafts folder.
To delete the message without sending it: Press
m. Scroll to Delete. Press A under Select.
To edit a draft:
Tip: In some fields, you can select an option by
scrolling left or right instead of pressing A
under Change.
1 From the main menu, select Messages > Drafts
Folder.
2 Press A under Change.
Using Quick Notes
3 To edit the fields you want to change, follow
step 3 through step 8 in “Creating and Sending
Messages” on page 36.
Quick notes are short, pre-written text messages
that you can create, edit, and send. You can store
up to 20 quick notes. A quick note may be up to 30
characters long.
If you have a draft saved, you can create more
drafts in the drafts folder:
To create a quick note:
1 From the main menu, select Messages > Drafts
Folder > [Create Msg].
2 Press A under Create.
1 From the main menu, select Messages > Quick
Notes > [New Quick Note].
2 Press A under Create.
37
Messages
3 Follow step 3 through step 7 in “Creating and
3 Press m.
4 Select Re-send.
5 Press A under Yes to confirm.
Sending Messages” on page 36.
4 Scroll to Save As Draft.
Using the Outbox
Deleting Sent Messages
Messages you have sent are stored in the outbox.
To delete a sent message:
These icons appear next to messages in the outbox:
1 From the main menu, select Messages > Text
Outbox.
4
9
0
5
6
8
7
R
Sent and confirmed.
Send attempted.
Forwarded.
2 Scroll to the message you want to delete.
3 Press m.
4 Select Delete.
5 Press A under Yes to confirm.
Received by addressee.
Not received by addressee.
Send failed.
To delete all unlocked sent messages:
1 From the main menu, select Messages > Text
Outbox.
2 Press m.
3 Select Delete All.
4 Press A under Yes to confirm.
Re-sent.
Locked.
Resending Messages
Locking Sent Messages
To resend a message:
When you lock a message, it cannot be deleted until
you unlock it.
1 From the main menu, select Messages > Text
Outbox.
2 Scroll to the message you want to resend.
1 From the main menu, select Messages > Text
Outbox.
2 Scroll to the message you want to lock or unlock.
38
Managing Memory
3 Press m.
4 Scroll to Lock to lock the message. -or-
To view the amount of memory available in your
outbox and drafts folder:
1 From the main menu, select Messages > Text
Scroll to Unlock to unlock the message.
Outbox.
5 Press A under Select.
2 Press m.
3 Select Memory Meter.
Managing Memory
Your text inbox, outbox, and drafts folder have a set
amount of memory available for storing message.
Receiving a Message
When you receive a text and numeric message,
New Text Message appears on the display.
The text inbox holds a limited number of messages
depending on the size of the SIM card used. If the
text inbox is full, you cannot receive messages until
you delete some.
To view the message:
1 Press A under Read.
2 If the message fills more than one screen, scroll
The outbox and drafts folder share memory space.
Together they can hold 20 messages. If the outbox
and drafts folder memory is full, you cannot send
messages or save drafts until you delete some.
to read it.
3 To keep the message, press A under Save. -or-
To delete the message, press A under Delete.
To view the amount of memory available in your text
inbox:
1 From the main menu, select Messages > Text
Inbox.
2 Press m.
3 Select Memory Meter.
39
Messages
To dismiss the message notification:
If you dismiss the notification, this icon wappears
on the display, reminding you that you have a new
message.
Press A under Exit. This icon wappears on
the display, reminding you that you have a new
message.
Reading from the Message Center
1 From the message center, select Text Msgs.
2 Scroll to the message you want to read.
3 Press A under Read.
4 If the message fills more than one screen, scroll
to read it.
5 To keep the message, press A under Save. -or-
To delete the message, press A under Delete.
Net Alerts
Note: As of this publication, TELUS Mobility does
not support net alert messages on the Mike
Network.
Net alerts are text and numeric messages sent from:
•
•
•
Your i305 handset
A website provided by Telus
Any email application
When you receive a Net alert, a notification appears
on the display.
40
3 Once connected, the Homepage (or the last page
visited) will be displayed. To access the Home
menu page from any other menu in the
microbrowser, press e.
4 To view additional text while visiting a site, use the
navigation keys to scroll to read it.
Mike’s Wireless Web
Service
Your i305 handset is equipped with a microbrowser
that can be used to access Mike's Wireless Web
Services and other up-to-the-minute information.
You can view specially designed text versions of
popular Internet sites that provide news, sports,
weather, entertainment, stock quote sites and other
useful information.
Navigating the Microbrowser
When you use the microbrowser, some keys on your
handset operate differently than during a normal
phone call. These keys are explained below:
To access the microbrowser:
From the idle screen, press m to access the main
menu. Scroll to Browser. Press A under Browse
to access the microbrowser.
Home key — press to return to the default
Home page (the page first seen when you
launch the browser).
e
Asterisk/Back key — press to return to the
previous page viewed before the current
page.
Launching the Microbrowser
*
The first time you use the microbrowser, you will be
required to go through a security setup process that
takes approximately one to three minutes. Please
follow the on-screen prompts to complete the
security setup process. This setup process will only
occur the first time you use the service.
0/Next key — press after using the back
key to return to the original page viewed.
0
Accessing the Browser Menu
1 Press and hold m to access the browser menu.
To launch the microbrowser:
2 Scroll to select the desired option.
3 Press A under Ok to initiate the option.
1 From the idle screen, press m to access the main
menu.
2 Scroll to Net. Press A under Select.
41
Mike’s Wireless Web Service
Below is the list of available options:
Ending the Microbrowser
Session
At any point in the session, press and hold the
e to close the microbrowser.
•
Exit Browser — closes the browser and returns
you to the idle screen. Use this option when you
want to return to the page currently viewed at a
later time, without navigating through the entire
menu structure again.
Using Your Handset as a
Modem
To use your handset as a modem with a laptop,
handheld device, or desktop computer:
•
•
Reload — reloads the current Wireless Web page
viewed, refreshing the information with the most
current from the information provider.
Home — returns you to your default Home page,
the first page you see when launching the
microbrowser.
1 Open the flap covering the handset’s accessory
connector.
•
•
•
Bookmarks — allows you to access bookmarks
you have created using option.
Mark Site — identifies sites you would like to visit
easily and quickly from your microbrowser.
About Phone.com — contains information about
the version of the Phone.com browser loaded on
your handset.
flap
•
Advanced Options — helps troubleshoot any
service issues you may have with your browser.
42
Using Your Handset as a Modem
2 With the handset’s display facing up, insert a data
cable’s connector into the accessory connector,
until you hear a click.
To use these services, you must install the iDEN
Wireless Data Services software (available
separately). For more information on setting up your
computer and your i205 handset for packet and
circuit data calls, contact TELUS Mobility Client
Care.
4 Press A under Change
5 Scroll to the baud rate for your location.
Press A under Select.
3 Insert the data plug into the COM port of the other
device.
When used as a modem, your handset has these
data transfer modes:
•
Circuit data — used for sending and receiving
faxes and for transferring large files
•
Packet data — used for small file transfers such
as email.
43
44
Turning Ring Tones Off
Ring Tones
You can set your handset to make no sound when
you receive phone calls, Private calls and group
calls, messages notifications, or call alerts. If your
handset includes the vibrate feature, you can set
your handset to vibrate instead of making a sound.
To set the ring tone your handset makes when you
receive phone calls, message notifications, or call
alerts:
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
These icon indicate how the ringer is set.
3 Scroll through the list of ring tones to the one you
want to assign. Highlighting a ring tone lets you
hear it.
uThe handset never rings.
vThe handset always vibrates instead of ringing.
MThe handset does not ring for phone calls.
4 Press A under Assign.
5 Scroll to the feature you want to assign the ring
tone to.
6 Press A under Select.
These icons may appear at the same time.
Tip: A checkmark next to a feature means the
current ring tone has been assign to it. To
remove the assignment: Scroll to the feature.
Press A under Select.
Never Ring
1 From the main menu, select Ring Tones >
SilentAll.
2 Scroll left or right to set SilentAll to On.
7 To assign the ring tone to other features, repeat
step 5 through step 6.
Always Vibrate Instead of Ringing
1 From the main menu, select Ring Tones >
VibeAll.
8 When you are finished, press A under Done.
Using the Vibrate Feature
You can set your handset to vibrate when you
receive phone calls, Private calls and group calls,
messages notifications, or call alerts.
2 Scroll left or right to set VibeAll to On.
45
Ring Tones
Tip: Pressing the volume controls to turn down
the volume as far as possible sets VibeAll to
On.
Ring and Vibrate
receive phone calls or call alerts:
Do Not Ring for Some Features
To set individual ring options for phone calls,
messages notifications, or call alerts:
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign.
4 Press m.
5 Select Assign w/Vibe.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
3 Scroll through the list of ring tones to Silent. -or-
6 Select the feature you want to set to ring and
If your handset includes the vibrate feature, scroll
vibrate.
through the list of ring tones to Vibrate.
7 When you are finished, press A under Done.
4 Press A under Assign.
5 Scroll to the feature you want to set to make no
sound.
This icon Sappears on the display.
Assigning Ring Tones to
Contacts
6 Press A under Select.
7 To assign Vibrate or Silent to another feature,
repeat step 5 through step 6.
Note: This feature is only available for those
8 When you are finished, press A under Done.
clients using a 64k Mike's Smart Card.
Note: To set ring options for Private calls and
group calls, see “Setting Your Handset to
Vibrate” on page 69.
You can set the ring tone your handset makes when
you receive phone calls or call alerts from someone
you have stored in Contacts.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll or SilentAll is set to Off.
46
Viewing Ring Tone Assignments
Deleting custom ring tones frees memory.
3 Scroll through the list of ring tones to the one you
want to assign. Highlighting a ring tone lets you
hear it.
4 Press A under Assign.
5 Select A Contact.
6 Scroll to the Contacts entry you want to assign
the ring tone to.
7 Press A under Select.
Deleting Custom Ring Tones
To delete a custom ring tone:
1 From the main menu, select Ring Tones.
2 Scroll to the ring tone you want to delete.
3 Press m.
4 Select Delete.
5 Press A under Yes to confirm.
Viewing Ring Tone
Assignments
1 From the main menu, select Ring Tones.
2 Highlight any ring tone.
3 Press m.
4 Select Overview.
5 Scroll to view ring tones assigned to features and
Contact entries.
Managing Memory
To view the amount of memory available for custom
ring tones:
1 From the main menu, select Ring Tones.
2 Press m.
3 Select Memory Usage.
47
48
Mind
If you are using the GPS feature of your handset
while driving, please give full attention to driving and
to the road.
GPS Enabled
Your handset’s GPS Enabled feature uses
information from Global Positioning System (GPS)
satellites orbiting the Earth to determine the
approximate geographical location of your handset,
expressed as latitude and longitude. The availability
and accuracy of this location information (and the
amount of time that it takes to calculate it) will vary
depending on the environment in which you are
using the GPS feature. For example, GPS location
fixes are often difficult to obtain indoors, in covered
locations, between high buildings, or in other
situations where you have not established a clear
broad view of the sky. SEE: “IMPORTANT: Things
to Keep in Mind” on page 49.
Where adequate signals from multiple satellites
are not available (usually because your GPS
antenna cannot establish a view of a wide area of
open sky), the GPS feature of your handset WILL
NOT WORK. Such situations include but are not
limited to:
•
•
In underground locations
Inside of buildings, trains, or other covered
vehicles
You can also use the GPS feature to view your
approximate location. Location information appears
on the handset’s display.
•
•
Under any other metal or concrete roof or
structure
Between tall buildings or under dense
tree-cover
If your handset is connected to a laptop computer or
similar device, software running on that device can
request your location. To protect your privacy, you
can control whether these requests are granted.
•
•
Near a powerful radio or television tower
When your GPS antenna is covered (for
example, by your hand or other object) or
facing the ground
•
In temperature extremes outside the operating
limits of your handset
49
GPS Enabled
Walking or driving very slowly may also
substantially reduce GPS performance.
The satellites used by the GPS feature of your
handset are controlled by the U.S. government and
are subject to changes implemented in accordance
with the Department of Defense GPS user policy
and the Federal Radionavigation Plan. These
changes may affect the performance of the GPS
feature of your handset.
Even where location information can be
calculated in such situations, it may take much
longer to do so, and your location estimate may
not be as accurate.
Even where adequate signals from multiple
satellites are available, your GPS feature will
only provide an approximate location, often
within 150 feet (45 meters) but sometimes much
further from your actual location. Advice on how
to improve GPS performance is provided in
“Enhancing GPS Performance” on page 51.
Viewing Your Approximate
Location
1 From the main menu, select GPS > Position.
2 Scroll to view the entire screen.
This displays the following information about the last
time your location was calculated:
While the GPS feature of your handset can be a
valuable navigational aid, it does not replace the
need for careful navigating and good judgment.
Never rely solely on one device for navigation.
Remember that the accuracy of the location
information and the time needed to obtain it will vary
depending on circumstances, particularly the ability
to receive signals from adequate numbers of
satellites.
•
•
•
The time (as Greenwich Mean Time) and date
that the location was last calculated
The approximate location, expressed as latitude
and longitude
The estimated accuracy of the calculated
location. This estimate of accuracy is only a very
rough estimate and may vary substantially from
the actual accuracy of the approximate location
information reported.
•
The number of satellites used to calculate the
location. In general, more satellites make for
better accuracy.
50
Enhancing GPS Performance
To calculate your location again:
to determine your location, the Position screen will
disappear, but your handset will continue attempting
to determine its location. If it is successful, the new
location information will be displayed the next time
you view the Position screen.
Press A under Rfrsh.
It may take your handset several minutes to
complete the process of determining your location.
During this time, a message usually appears on your
handset’s display saying your handset is scanning
for satellites. For tips on getting the best location
calculation, see “Enhancing GPS Performance” on
page 51.
Enhancing GPS Performance
Sometimes the GPS feature of your handset may be
unable to complete a location calculation
successfully. If this happens when you are trying to
view your location on the handset’s display, you will
see a message indicating that your handset cannot
access satellites.
The Position screen displays the updated
information.
To cancel a location calculation before it is
completed:
To improve accuracy and increase your chances of
a successful calculation, do the following while your
handset is determining your approximate location:
Press A under Cancel to return to the Position
screen. -or-
Press e to return to the idle screen.
•
Stay in the open. The GPS feature works best
where there is nothing between your handset and
a large amount of open sky. If possible, go
outside, away from tall buildings and foliage.
While performance in a building is improved by
moving closer to windows, glass with certain sun
shielding films may block satellite signals.
Each time approximate location of your handset is
calculated, the latest location information is stored in
your handset and remains there even when your
handset is powered off. You will see this information
the next time you view the Position screen.
•
Hold your handset to enhance reception. Signals
from GPS satellites are transmitted to your GPS
antenna, which is inside the back of your handset,
opposite the earpiece, behind the label with
51
GPS Enabled
TELUS’ name on it. Hold your handset away from
your body, giving the antenna clear access to
satellite signals. Do not cover the antenna area
with your fingers or anything else.
Note: Although moving your handset at a walking
pace decreases GPS performance, moving
it at the speed of a moving car does not.
Updating Satellite Almanac
Data
GPS antenna area
Another way to keep the GPS feature of your
handset working well is to keep your satellite
almanac data up to date.
The United States government maintains an
almanac of data about where GPS satellites are as
they orbit the Earth. This information is available to
your handset. Keeping your satellite almanac up to
date helps your handset determine your location
more quickly.
The almanac contains information about the location
of satellites, their operational status, and other
satellite information. Keeping this information
updated enhances the performance of your GPS
feature. In most cases, your handset will be able to
get a fix in strong satellite signal conditions with
outdated almanac data, but it may take longer.
•
•
Stand still. If possible, stand still until your
handset is finished determining your location.
Moving your handset at a walking pace while your
handset is calculating your approximate location
may substantially decrease GPS performance.
In a car. When using the GPS Enabled feature in
a car, position your handset so that the GPS
antenna has good access to GPS signals through
the car’s windows. Typically, the GPS antenna
has best access to GPS signals in a car when
placed near a window.
If your satellite almanac data is out of date, your
handset may prompt you to update it. Follow the
instructions that appear on the handset’s display.
You may be asked to go to a web site or call a
customer care number.
52
Setting Privacy Options
To prevent your GPS privacy settings from being
altered without your knowledge, your GPS privacy
option can be protected by a PIN.
Setting Privacy Options
Your handset’s GPS privacy options control whether
software applications may view the location of your
handset.You may set your handset to one of these
GPS privacy options:
When you receive your handset, the GPS security
feature is turned off, so you do not have to enter a
GPS PIN to access your GPS privacy options. If you
turn this feature on, you will be required to enter a
GPS PIN to access your GPS privacy options.
•
Restricted — No software applications may view
the location of your handset. However, location
information may still be available to the handset’s
owner, fleet manager, or account administrator.
To turn the GPS Enabled security feature on or off:
•
•
Unrestricted — All applications may view the
location of your handset, without notifying you.
1 From the main menu, select Settings > Security
> GPS PIN.
2 Scroll to On or Off.
3 Press A under Select.
4 Enter the current GPS PIN.
By Permission — When an application attempts
to view the location of your handset, you will be
prompted to give permission. However, location
information may still be available to the handset’s
owner, fleet manager, or account administrator.
Note: When you receive your handset, your GPS
To set your GPS privacy options:
PIN is 0000.
1 From the main menu, select GPS > Privacy.
5 Press A under Ok.
2 If your GPS PIN security feature is enabled, enter
your GPS PIN. (See “Setting the GPS PIN
Security Feature” on page 53 for more
information.)
3 Scroll to the privacy setting you want.
4 Press A under Select.
To change your GPS PIN:
1 From the main menu, select Settings > Security
> Change Password > GPS PIN.
2 Enter the current GPS PIN.
Note: When you receive your handset, your GPS
PIN is 0000.
53
GPS Enabled
3 Press A under Ok.
4 Enter the new 4- to 8-digit GPS PIN.
5 Press A under Ok.
6 Enter the new 4- to 8-digit GPS PIN to confirm.
7 Press A under Ok.
Note: Because your handset is continuously
determining your location, using the GPS
feature of your handset with map software
uses the handset’s battery power quickly.
Software Compatibility
Your handset sends location information to your
laptop or other device using the standard National
Marine Electronics Association (NMEA) format.
Your handset supports output messages in
NMEA-0183 format and supports the following
NMEA-0183 sentences: GGA, GLL, GSA, GSV,
RMC, and VTG.
Using GPS with Map Software
You can use the GPS feature of your handset to
provide approximate location data to a laptop
computer or similar device that is running interactive
map software such as that made by DeLorme or
Microsoft. This way, if your handset has good
access to GPS signals, your approximate position
on a map can be made available as you travel in a
vehicle.
The map software running on your laptop or other
device must support NMEA 3.0.
To do this, connect your handset to your laptop (or
other device) with a data cable and set your handset
to transmit data (see “Getting Started” on page 55).
Your handset then provides your approximate
location to the device running the map software,
which displays your location on a map. Your
handset provides an updated location every second
and the map software displays your changing
location on its map.
See “Enhancing GPS Performance” on page 51 for
more details on obtaining good location information.
54
Using GPS with Map Software
3 Insert the data plug into the COM port of your
Getting Started
To connect your handset to your laptop or other
device:
laptop or other device.
Make sure no other application is using the COM
port selected.
1 Open the flap covering the handset’s accessory
connector.
Make sure the COM port settings of your laptop or
other device are set to the following:
•
•
•
•
•
Bits per second: 4800
Data bits: 8
Parity: None
Stop bits: 1
Flow control: Hardware
flap
To set your handset to send location information to
your laptop or other device:
2 With the handset’s display facing up, insert the
data cable’s connector into the accessory
connector, until you hear a click.
1 From the main menu, select GPS > Interface.
2 With NMEA OUT highlighted, press A under
Change.
3 Scroll to On.
4 Press A under Select. Your handset is now
sending location data to your laptop or other
device.
To stop your handset from sending location data to
your laptop or other device:
Set NMEA OUT to Off and press A under
Select.
55
GPS Enabled
Each time you power your handset on, NMEA OUT
is automatically set to Off.
56
Switching Between Calls
When you accept a second call, the display shows
the name or number of each call, with an icon
indicating which call is active:
Advanced Calling
Features
Call Waiting
Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.
V
Z
Phone call is active.
Phone call is on hold.
To make the call on hold active and put the active
call on hold:
If you are on a call and receive a second call, your
handset emits a tone and displays a message
saying you are receiving a second call.
Press A under Switch.
To accept the second call and put the active call on
hold:
Turn Off Call Waiting
To turn off Call Waiting during a call:
Press A under Yes.
1 Press m.
To accept the second call and end the active call:
1 Press e.
2 Select In Call Setup > Call Waiting.
3 Press A under Change.
4 Scroll to Off.
Your handset rings with the second call.
2 Answer the second call.
Tip: To turn Call Waiting back on while still on the
call: Scroll to On.
To decline the second call:
5 Press A under Select.
Press A under No. If you subscribe to voice
mail, the call is forwarded to your voice mail box.
57
Advanced Calling Features
To turn off Call Waiting for the next call you make or
receive:
IPhone line 1 is active; calls to phone lines 1 and
2 are being forwarded.
1 From the main menu, select Settings > Phone
JPhone line 2 is active; calls to phone line 1 are
Calls > Call Waiting.
being forwarded.
2 Press A under Change.
3 Scroll to Off.
4 Press A under Select.
KPhone line 2 is active; calls to phone line 2 are
being forwarded.
LPhone line 2 is active; calls to phone lines 1 and
Call Waiting is turned back on when you end the
call.
2 are being forwarded.
To forward all calls:
Call Forwarding
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one number
or forward missed calls to different numbers
depending on the reason you missed the call.
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
4 Scroll to To.
5 Press A under Change.
You can forward phone lines 1 and 2 independently.
6 If you specified a forwarding number for all calls
before, this number displays. Press A under
Change.
Forwarding All Calls
When you set your handset to forward all calls, an
icon appears in the top row of the display:
To forward calls to this number, press A under
Ok. -or-
To delete this number, press and hold A under
Delete.
GPhone line 1 is active; calls to phone line 1 are
being forwarded.
7 To enter the number you want to forward calls to:
HPhone line 1 is active; calls to phone line 2 are
being forwarded.
Enter the number using your keypad. -or-
58
Turning Off Call Forwarding
Press A under Search. Select Contacts,
Recent Calls, or Memo. Enter the number from
Contacts, the recent calls list, or Memo, as you
would when making a call.
Note: To receive voice mail messages, you must
first set up a voice mail account with
TELUS Mobility Client Care or your Mike
Dealer.
8 Press A under Ok.
Forwarding Missed Calls
You can specify a forwarding number for each type
of missed call:
All your calls are now forwarded to the number you
specified.
Tip: In some fields, you can select an option by
scrolling left or right instead of pressing A
under Change.
•
•
•
If Busy — Your handset is on a call or
transferring data.
If No Answer — You do not answer on the first 4
rings.
Turning Off Call Forwarding
If you don’t want all your calls forwarded, turn the
feature off:
If Unreachable — Your handset is out of
coverage or powered off.
Note: If you want a type of missed call sent to
voice mail, the call forwarding number for
that type of missed call must be your voice
mail access number.
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
4 Scroll to To.
5 Press A under Change.
6 Scroll to Off.
To forward missed calls:
1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select Detailed.
4 Scroll to If Busy to specify a forwarding number
for calls received when your phone is busy.
7 Press A under Select.
All your calls are now sent to your handset.
Calls you miss are forwarded according to the
options set for missed calls. By default, missed calls
are forwarded to voice mail.
5 Press A under Change.
59
Advanced Calling Features
6 If you specified a forwarding number for this type
of call before, this number displays. Press A
under Change.
Call Hold
Call Hold lets you put an active call on hold and
make a second call.
To forward calls to this number, press A under
Ok and go to step 9. -or-
To put a call on hold:
To delete this number, press and hold A under
Delete.
1 While on an active call, press m.
2 Scroll to Hold.
7 To enter the number you want to forward this type
3 Press A under Select.
4 If you want to make the call active again, press
A under Resum.
of call to:
Enter the number using your keypad. -or-
To make a second call while a call is on hold:
Press A under Search. Select Contacts,
Recent Calls, or Memo. Enter the number from
Contacts, the Recent Calls list, or Memo, as you
would when making a call.
1 Enter the number you want to call.
Tip: To enter the number from Contacts: Press m.
Select Contacts.
8 Press A under Ok.
9 Repeat step 4 through step 8 for No Answer and
If Unreachable.
2 Press s to place the call.
To end the second call and make the call on hold
active again:
When you are finished, press A under Exit.
Press e.
Note: Your handset comes pre-programmed to
detailed forward to Mike’s Voice Mail. If you
change your detailed call forwarding,
remember to reset the forwarding back to
your access number or your phone
number.
To make the call on hold active and put the active
call on hold:
Press A under Switch.
60
3-Way Calling
To create a pause while dialing a phone number:
3-Way Calling
3-way calling lets you combine 2 phone calls into
one. All 3 people in the call can speak to and hear
each other.
1 From the keypad, enter the digits you want to
occur before the pause.
2 Press m.
3 Select Insert Pause.
To make a 3-way call:
4 Enter the digits you want to occur after the pause.
1 Place or receive a phone call.
2 While the call is active, press m.
3 Scroll to 3 Way.
4 Press A under Select. This puts the call on hold.
5 Enter the second phone number you want to call.
To create a wait while dialing a phone number:
1 From the keypad, enter the digits you want to
occur before the wait.
2 Press m.
3 Select Insert Wait.
Tip: To enter the number from Contacts: Press m.
4 Enter the digits you want to occur after the wait.
Select Contacts.
6 Press s to place the call.
7 While the second call is active, press m.
8 Scroll to 3 Way.
Making International Calls
Plus Dialing lets you place an international call to
most countries without entering the local
international access code.
9 Press A under Select.
Both calls are now active and appear on the display.
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
Creating Pauses and Waits
While Dialing
You can enter a pause or wait while dialing a
number. For more information on pauses and waits,
see “Creating Pauses and Waits” on page 31.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code, or area code,
and phone number.
61
Advanced Calling Features
2 Select the feature you want to view or reset.
3 To view a feature without resetting: Press A
under Done when you are finished viewing. -or-
Call Timers
Call timers measure the duration of your phone
calls, Private or group calls, and circuit data use, as
well as the number of Kilobytes sent and received
by your handset:
To reset a feature: Press A under Reset. Press
A under Yes to confirm.
Note: The values displayed by Call Timers should
not be used for billing. Call timers are
estimates only.
•
•
•
•
Last Call — displays the duration of your most
recent phone call.
Phone Reset — keeps a running total of your
phone call minutes, until you reset it.
Phone Lifetime — displays the total minutes of
all your phone calls.
Prvt/Grp Reset — keeps a running total of all of
your Private and group call minutes, until you
reset it.
•
•
•
•
Prvt/Grp Lifetime — displays the total minutes of
all your Private and group calls.
Circuit Reset — keeps a running total of all of
your circuit data use, until you reset it.
Circuit Lifetime — displays the total minutes of
all of your circuit data use.
Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
handset, until you reset it.
To view or reset a timer:
1 From the main menu, select Call Timers.
62
To store the memo number to Contacts:
Memo
1 From the main menu, select Memo.
2 Press m.
3 Press A under Select.
4 To store the number as a new entry, select [New
Contact]. -or-
Memo lets you store a number, make a call to that
number, and save it to Contacts.
To create a memo:
1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press A under Store.
To store the number in an existing entry, select
the entry.
5 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
assign the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 29.
To view the memo later:
1 From the main menu, select Memo.
To delete the memo:
1 From the main menu, select Memo.
2 Press and hold A under Delete.
3 Press A under Store.
7 Press A under Done.
To edit the memo:
1 From the main menu, select Memo.
2 Enter the new number.
3 Press A under Store.
To make a call to the memo number:
1 From the main menu, select Memo.
2 Press s.
63
64
To choose a text input mode:
Entering Text
1 At a screen that requires you to enter text, press
m.
2 A checkmark appears next to the current text
input mode. Scroll to the text input mode you want
to use.
You can enter text into your handset using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you want
are chosen from a database. You can also enter
symbols and numbers into a text field.
3 Press A under Select.
Note: Entering text may work differently in the
Using Alpha Mode
browser.
•
•
•
Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9 three times.
In screens that require you to enter text, you see the
following icons near the top right corner. These
icons tell you which text input mode you are using:
Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.
Alpha — Press a key several times for each
l
j
character.
See “Special Function Keys” on page 66 for more
information on adding spaces, capitalization, and
punctuation.
Word — Press a key once for each letter while
words likely to be the one you want are chosen
from a database.
Using Word Mode
Symbols — Enter punctuation and other
i
k
symbols.
In Word mode, T9 Text Input analyzes the letters on
the keypad button you press and arranges them to
create words. As you type, T9 Text Input matches
your keystrokes to words in its database and
displays the most commonly used matching word.
You can add you own words to this database.
Numeric — Enter numbers.
When you access a screen that requires you to
enter text, you start in Alpha mode.
65
Entering Text
Entering a Word
Choosing a Language
1 Select Word as your text input mode.
To change the language of the database:
2 Type a word by pressing one key for each letter.
1 At a screen that requires you to enter text, press
m.
For example, to type “test” press 8 3 7 8.
2 Select Languages.
3 Scroll to the language you want for your
database.
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
4 Press A under Select.
3 If the word that appears is not the desired word,
press 0 to change the word on the display to the
next most likely word in the database.
Special Function Keys
Repeat until the desired word appears.
Some of the handset’s keys assume different
functions while in Alpha or Word mode.
If the desired word does not appear, you can add it
to the database.
Spaces
Adding Words to the Database
Press # for a space.
1 Select Alpha as your text input mode.
2 Type the word using Alpha mode.
3 Select Word as your text input mode.
4 Press #.
Capitalization
Press and hold # to make the next letter typed
uppercase (shift), to make all subsequent letters
typed uppercase (caps lock), or to go back to
lowercase letters.
The word you typed in Alpha text entry mode is now
in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
66
Using Numeric Mode
These icons appear in the top row of your display:
A row of 32 symbols appears along the bottom of
the handset’s display. Scroll right to view the
complete row.
Shift is on.
m
n
2 Scroll left or right to choose the symbol you want
to enter.
Caps lock is on.
3 Press A under Select.
When neither of these icons appear, letters typed
are lowercase.
Note: Your handset automatically makes the first
letter of a sentence uppercase.
Punctuation
Press 1 to insert punctuation. One of eight basic
punctuation symbols will be inserted (. , - ’ @ : ? ;).
Press 0 to change the inserted punctuation symbol
to another of the eight basic punctuation symbols.
Note: Additional punctuation symbols are
available in Symbols mode.
Using Numeric Mode
1 Select Numeric as your text input mode.
2 Press the number buttons on your keypad to
enter numbers.
Using Symbols Mode
1 Select Symbols as your text input mode.
67
68
2 Scroll to the option you want and make the
change. Choose Line 1 or Line 2 to set the
volume of the handset’s ring when you get a call
on that line.
Customizing Your
Handset
See “Volume Features” on page 71.
Setting the Volume
To set the volume of the sound coming from the
Setting Your Handset to
Vibrate
To set your handset to vibrate instead of making a
sound when you receive Private calls and group
calls, even if you want your handset to ring for other
features:
handset’s earpiece or speaker:
1 From the main menu, select Settings > Volume.
2 Scroll to Earpiece to set the earpiece volume.
-or-
Scroll to Speaker to set the speaker volume.
3 Press A under Change.
4 To select the volume:
1 From the main menu, select Settings > 2-Way
Radio > Alert Type.
Tip: If Alert Type does not appear: From the
main menu, select Ring Tones. Make sure
VibeAll or SilentAll is set to Off. Repeat
step 1.
Scroll left or right. -or-
Press the volume controls.
5 Press A under Ok.
2 Press A under Change.
3 Scroll to Vibrate.
4 Press A under Select.
To set the volume of the handset’s ring:
Press the volume controls.
For another way to set the volume of the handset’s
ring, or the volume of many other sounds your
handset makes:
1 From the main menu, select Settings > Volume.
69
Customizing Your Handset
Seeing the Display Better
To set the contrast of the display:
Using Settings
Settings contains many submenus that let you
customize your handset.
1 From the main menu, select Settings >
Display/Info > Contrast.
2 Press A under Change.
3 Scroll left or right to set the contrast.
4 Press A under Ok.
Display/Info Features
The Display/Info menu controls how the keypad and
display appear:
•
Backlight — controls how long the backlight
stays on after you make or receive a call.
Using a Headset
If you use a headset or similar device with your
handset, you can set your handset to send incoming
sound to the headset only, or to the headset and the
speaker at the same time:
•
Clock — controls whether the time and date
appears on the idle screen, sets the format of the
time and date, and sets the year.
•
•
Contrast — sets the contrast on the display. See
“Seeing the Display Better” on page 70.
1 From the main menu, select Settings >
Advanced > Headset/Spker.
2 Press A under Change.
Language — sets the language that your
handset displays.
Phone Calls Features
The Phone Calls menu controls how your handset
handles phone calls:
3 Scroll to HdsetOnly to send incoming sound to
the headset only. -or-
Scroll to Hdset&Spker to send incoming sound to
the headset and the speaker at the same time.
•
Set Line — sets phone line 1 or phone line 2 as
the active line for outgoing calls.
4 Press A under Select.
•
Any Key Ans — If this feature is on, you can
answer calls by pressing any key on the keypad.
70
Using Settings
•
Auto Redial — sets your handset to
automatically redial calls you make when the
system is busy.
•
•
One Touch PTT — controls the action of the PTT
button from the idle screen. See “Setting One
Touch PTT” on page 17.
•
•
Call Waiting — See “Call Waiting” on page 57.
Alert Type — sets your handset to make no
sound when you receive Private calls and group
calls. See page 69.
Auto Ans — sets your handset to automatically
answer an incoming call after a specified number
of rings. When this feature is on, the handset
answers by connecting you to the caller; it does
not send the call to voice mail, unless you are out
of coverage or on the line.
Volume Features
The Volume menu sets the volume of sounds your
handset makes:
•
•
Minute Beep — causes a beep to sound every
•
•
•
Line 1 — sets ring volume for phone line 1.
minute of an active call.
Line 2 — sets ring volume for phone line 2.
Call Duration — causes the duration of a call to
appear on the handset’s display when the call
ends.
Messages — sets the volume of message
notifications.
•
•
•
•
Earpiece — sets the volume of sound coming out
of the earpiece.
•
Notifications — See “Setting Notification
Options” on page 33.
Speaker — sets the volume of sound coming out
of the speaker.
2-Way Radio Features
The 2-Way Radio menu controls how your handset
handles Private calls and group calls:
Keypad — sets the volume of sound associated
with pressing keys and buttons.
Data — sets the volume of sounds that notifies
you that you are receiving a circuit data call.
•
Tkgrp Silent — controls whether you hear group
calls to your Talkgroup. See “Receiving Group
Calls” on page 19.
•
Tkgrp Area — lets you choose and name
Talkgroup areas.
71
Customizing Your Handset
Security Features
Advanced Features
The Security menu lets you turn security features on
and off and change passwords:
The Advanced menu contains advanced and
infrequently used Settings features.
•
Phone Lock — turns on a feature that locks your
handset, either immediately or automatically after
a set period of inactivity. An unlock code is
required to enable this feature, to unlock the
handset, and to set a new Unlock code. Contact
TELUS Mobility Client Care for your default
unlock code.
•
Alert Timeout — controls the amount of time a
tone continues to sound when you receive a
•
•
Headset/Spker — See “Using a Headset” on
page 70.
Connectivity — Network ID sets the handset’s
network IDs and their roaming options under the
direction TELUS Mobility Client Care; Master
Reset lets TELUS Mobility Client Care reset your
service in the event of a security or provisioning
problem.
•
Keypad Lock — locks the handset’s keypad,
either immediately or automatically after a set
period of inactivity. See “Locking the Keypad” on
page 12 for more information on locking and
unlocking the keypad.
SIM PIN — enables and disables your handset’s
SIM PIN security feature. See “Turning the PIN
Requirement On and Off” on page 10.
•
Reset Defaults — Reset Settings returns all
settings to their original defaults; Reset All
returns all settings to their original defaults and
erases all stored lists. Use only under the
direction of TELUS Mobility Client Care.
•
•
•
GPS PIN — enables and disables your handset’s
GPS PIN security feature. See “Setting the GPS
PIN Security Feature” on page 53.
Change Passwords — changes your phone
unlock code, security code SIM PIN, and GPS
PIN.
•
•
•
Return to Home — controls how long the recent
calls list displays after calls.
Phone Only — allows you to conserve battery life
by turning off dispatch and data modes
Baud Rate — sets the baud rate at which your
handset communicates with a laptop computer,
PC, or similar device.
72
•
•
United States Federal Communications
Commission, Code of Federal Regulations; 47
CFR part 2 sub-part J.
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
American National Standards Institute (ANSI) /
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1992.
READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE
PORTABLE RADIO.
•
•
•
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1999 Edition.
International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1998.
RF Operational Characteristics
Ministry of Health (Canada). Safety Code 6.
Limits of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range
from 3 kHz to 300 GHz, 1999.
Your radio product contains a radio frequency
transmitter to convey the information you wish to
send as well as occasional automatic signals used
to sustain connection to the wireless network, and a
receiver which enables you to receive
communication and connection information from the
network.
•
•
Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation - Human Exposure) Standard 2001.
ANATEL, Brasil Regulatory Authority, Resolution
256 (April 11, 2001) “additional requirements for
SMR, cellular and PCS product certification.”
Portable Radio Product
Operation and EME Exposure
Your Motorola radio product is designed to comply
with the following national and international
standards and guidelines regarding exposure of
human beings to radio frequency electromagnetic
energy (EME):
To assure optimal radio product performance
and make sure human exposure to radio
frequency electromagnetic energy is within the
guidelines set forth in the above standards,
always adhere to the following procedures:
73
Safety and General Information
•
•
Phone or Two-way radio mode: one inch (2.5
cm)
Phone Operation
When placing or receiving a phone call, hold your
radio product as you would a wireline telephone.
Speak directly into the microphone.
Data operation using any data feature with or
without an accessory cable: one inch (2.5 cm)
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the
radio product and may violate FCC regulations.
Two-way radio operation
When using your radio product as a
traditional two-way radio, hold the
radio product in a vertical position
with the microphone one to two
inches (2.5 to 5 cm) away from the lips.
DO NOT hold the antenna when the radio
product is “IN USE”. Holding the antenna affects
call quality and may cause the radio product to
operate at a higher power level than needed.
Body-worn operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a radio product on your body
when transmitting, always place the radio product in
a Motorola approved clip, holder, holster, case
or body harness for this product. Use of
Approved Accessories
For a list of approved Motorola accessories call
1-800-453-0920, or visit our website at
www.mot.com/iden.
non-Motorola-approved accessories may exceed
FCC RF exposure guidelines. If you do not use a
Motorola approved body-worn accessory and
are not using the radio product in the intended
use positions along side the head in the phone
mode or in front of the face in the two-way radio
mode, then ensure the antenna and the radio
product are kept the following minimum
distances from the body when transmitting
74
Portable Radio Product Operation and EME Exposure
ALL MODELS WITH FCC ID AZ489FT5822 MEET THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the
ear is 1.19 W/kg and when tested on the body, as described
in this user guide, is 1.39 W/kg during packet data
transmission. (Body-worn measurements differ among
phone models, depending upon available accessories and
FCC requirements.)2
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by the
Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and
can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID
AZ489FT5822.
The exposure standard for wireless mobile phones employs
a unit of measurement known as the Specific Absorption
1
Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.
Additional information on Specific Absorption Rates (SAR)
can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.wow-com.com.
Tests for SAR are conducted using standard operating
positions reviewed by the FCC with the phone transmitting
at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest
certified power level, the actual SAR level of the phone
while operating can be well below the maximum value. This
is because the phone is designed to operate at multiple
power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
1 In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kg (W/kg)
averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.
Before a phone model is available for sale to the public, it
must be tested and certified to the FCC that is does not
exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the
2
The SAR information includes the Motorola testing
protocol, assessment procedure, and measurement
uncertainty range for this product.
75
Safety and General Information
Electro Magnetic
Interference/Compatibility
Medical Devices
Pacemakers
Note: Nearly every electronic device is
susceptible to electromagnetic
interference (EMI) if inadequately
shielded, designed or otherwise
configured for electromagnetic
compatibility.
The Advanced Medical Technology Association
(AdvaMed) recommends that a minimum separation
of 6 inches (15 cm) be maintained between a
handheld wireless radio product and a pacemaker.
These recommendations are consistent with those
of the U.S. Food and Drug Administration.
Facilities
Persons with pacemakers should:
To avoid electromagnetic interference and/or
compatibility conflicts, turn off your radio product in
any facility where posted notices instruct you to do
so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.
•
ALWAYS keep the radio product more than 6
inches (15 cm) from their pacemaker when the
radio product is turned ON.
•
•
Not carry the radio product in a breast pocket.
Use the ear opposite the pacemaker to minimize
the potential for interference.
Aircraft
•
Turn the radio product OFF immediately if you
have any reason to suspect that interference is
taking place.
When instructed to do so, turn off your radio product
when on board an aircraft. Any use of a radio
product must be in accordance with applicable
regulations per airline crew instructions.
Hearing Aids
Some digital wireless radio products may interfere
with some hearing aids. In the event of such
interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
76
Operational Warnings
Other Medical Devices
Operational Warnings
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from RF
energy. Your physician may be able to assist you in
obtaining this information.
!
For Vehicles with an Air Bag
Do not place a portable radio product in the area
over the air bag or in the air bag deployment area.
Air bags inflate with great force. If a portable radio is
placed in the air bag deployment area and the air
bag inflates, the radio product may be propelled with
great force and cause serious injury to occupants of
the vehicle.
Use While Driving
Check the laws and regulations on the use of radio
products in the area where you drive. Always obey
them.
Potentially Explosive Atmospheres
When using the radio product while driving, please:
Turn off your radio product prior to entering any area
with a potentially explosive atmosphere, unless it is
a radio product type especially qualified for use in
such areas as “Intrinsically Safe” (for example,
Factory Mutual, CSA, or UL approved). Do not
remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can
cause an explosion or fire resulting in bodily injury or
even death.
•
•
•
Give full attention to driving and to the road.
Use hands-free operation, if available.
Pull off the road and park before making or
answering a call if driving conditions so require.
Note: The areas with potentially explosive
atmospheres referred to above include
fueling areas such as below decks on
boats, fuel or chemical transfer or
storage facilities, areas where the air
contains chemicals or particles, such as
grain, dust or metal powders, and any
77
Safety and General Information
other area where you would normally be
complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a
pocket, purse, or other container with metal objects.
advised to turn off your vehicle engine.
Areas with potentially explosive
atmospheres are often but not always
posted.
Cleaning and Drying Considerations
Blasting Caps and Areas
Using a leather carry case may help protect the
surfaces and help prevent liquids (e.g., rain) from
entering into the interior of the radio product. This
product is not water proof, and exposing the unit to
liquids may result in permanent damage to the unit.
To avoid possible interference with blasting
operations, turn off your radio product when you are
near electrical blasting caps, in a blasting area, or in
areas posted: “Turn off two-way radio”. Obey all
signs and instructions.
If your radio product interior gets wet, then do not try
to accelerate drying with the use of an oven or a
dryer as this will damage the radio product and void
the warranty. Instead, do the following:
Operational Cautions
!
Antennas
1 Immediately power off the radio product.
2 Remove Battery and SIM card (if so equipped)
from radio product.
Do not use any portable radio product that has a
damaged antenna. If a damaged antenna comes
into contact with your skin, a minor burn can result.
3 Shake excess liquid from radio product.
4 Place the radio product and battery in an area
Batteries
that is at room temperature and has good air flow.
All batteries can cause property damage and/or
bodily injury, such as burns if a conductive material
such as jewelry, keys, or beaded chains touches
exposed terminals. The conductive material may
5 Let the radio product, battery, and SIM card dry
for 72 hours before reconnecting the battery
and/or powering on the radio product.
If the radio product does not work after following the
steps listed above, contact your dealer for servicing
information.
78
Clean the external surfaces of the radio product with
a damp cloth, using a mild solution of dishwashing
detergent and water. Some household cleaners may
contain chemicals that could seriously damage the
radio product. Avoid the use of any petroleum-based
solvent cleaners. Also, avoid applying liquids directly
on the radio product.
•
To reduce the risk of damage to the cord or plug,
pull by the plug rather than the cord when you
disconnect the battery charger from the power
source outlet.
•
•
Do not operate any battery charger with a
damaged cord or plug — replace them
immediately.
Battery chargers may become warm during
operation, but not hot. If it becomes hot to the
touch, unplug it from the power outlet immediately
and discontinue its use.
Accessory Safety Information
Important: Save these accessory safety
instructions.
•
•
•
Use of a non-recommended attachment to a
battery charger may result in a risk of fire, electric
shock, or injury to persons.
Make sure the battery charger power cord is
located so that it will not be stepped on, tripped
over, or subjected to damage or stress.
•
•
Before using any battery or battery charger, read
all the instructions for and cautionary markings on
(1) the battery, (2) the battery charger, which may
include a separate wall-mounted power supply or
transformer, and (3) the radio product using the
battery.
Do not expose any battery charger to water, rain,
or snow as they are designed for indoor or
in-vehicle use only.
An extension cord should not be used with any
battery charger unless absolutely necessary. Use
of an improper extension cord could result in a
risk of fire and electric shock. If an extension cord
must be used, make sure that:
Warning: To reduce the risk of injury,
charge only the rechargeable batteries
described in “Battery” on page 2
through page 5. Other types of
batteries may burst, causing personal
injury and damage.
•
The pins on the plug of the extension cord are
the same number, size, and shape as those on
the plug of the charger.
!
•
The extension cord is properly wired and in
good electrical condition.
79
Safety and General Information
•
•
The cord size is 18AWG for lengths up to 100
feet and 16AWG for lengths up to 150 feet.
Do not operate any battery charger if it has
received a sharp blow, has been dropped, or
has been damaged in any way; take it to a
qualified service technician.
•
Do not disassemble a battery charger; take it to
a qualified service technician when service or
repair is required. Incorrect reassembly may
result in a risk of electric shock or fire.
•
•
•
•
Maximum ambient temperature around the
power supply or transformer of any battery
charger should not exceed 40°C (104°F).
The output power from the power supply or
transformer must not exceed the rating given
on the Desktop Dual-Pocket Charger.
The disconnection from the line voltage is
made by unplugging the power supply from the
AC receptacle.
To reduce risk of electric shock, unplug any
battery charger from the outlet before
attempting any maintenance or cleaning.
For optimum charging performance, turn off the
radio product while charging it in any battery
charger.
80
Status Messages Message Description
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting TELUS Mobility Client
Care, write down the message, numeric code, and
the conditions under which it appeared. The
following table lists and describes the status
messages.
This service was restricted by
TELUS Mobility, or this service was
not purchased.
Service Restricted
This feature is not available on the
current network.
Service Not
Available
The system is experiencing heavy
traffic. Please try again later.
System Busy
This service cannot be enabled
because an incompatible service
has already been turned on.
Service Conflict
Status Messages Message Description
The number that you entered is not
valid.
Number Not in
Service
An error occurred. Please try again.
Please Try Again
A fault was detected with your
handset. If this error recurs, note the
error code and contact TELUS
Mobility Client Care.
Self Check Error +
Number Code
The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.
User Not Available
The person that you called has not
purchased this service.
User Not Authorized
Please Try Later
An operational fault was detected
with your handset. Write down the
numeric code, turn your handset off,
and contact Customer Care.
Self Check Fail +
Number Code
This service is temporarily not
available. Please try again later.
The incorrect PIN was entered five
consecutive times. You will be
unable to place or receive calls on
your handset. Contact TELUS
Mobility Care to have them obtain
the PIN Unblocking Key (PUK)
code.
The phone that you called is busy in
a Private Call.
PIN Blocked
Call Your Provider
User Busy in Direct
Connect call
The phone that you called is busy
using an online service.
User Busy in Data
81
Understanding Status Messages
Status Messages Message Description
Your SIM Card is not being
detected. Please check to ensure
that you have inserted the SIM
Card.
Insert SIM
Please check your SIM Card to
make sure it has been inserted
properly.
Check SIM Card
You have entered an incorrect PIN
number.
Wrong PIN
Your handset will not accept a
non-TELUS Mobility SIM card.
Wrong Code
Enter PIN
Please enter your 4- to 8- digit SIM
PIN code.
Auto Phone Lock is activated. Enter
you unlock code.
Enter Unlock Code
Warns of low memory for Net Alerts.
New Browser
Message Memory
Full!
82
MOTOROLA LIMITED
WARRANTY
Note: FOR IDEN SUBSCRIBER PRODUCTS,
ACCESSORIES AND SOFTWARE
PURCHASED IN THE UNITED STATES
OR CANADA
PRODUCTS COVERED LENGTH OF
COVERAGE
Products as defined
above.
One (1) year from the
date of purchase by the
first consumer purchaser
of the product.
What Does this Warranty Cover?
Subject to the exclusions contained below,
Motorola, Inc. warrants its Motorola iDEN Digital
Mobile and Portable Handsets ("Products"),
Motorola-branded or certified accessories sold for
use with these Products ("Accessories") and
Motorola software contained on CD-Roms or other
tangible media and sold for use with these Products
("Software") to be free from defects in materials and
workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as
follows to new Products, Accessories and
Software purchased by consumers in the United
States or Canada, which are accompanied by
this written warranty:
Accessories as defined One (1) year from the
above.
date of purchase by the
first consumer purchaser
of the product.
Products or
Accessories that are
The balance of the
original warranty or for
Repaired or Replaced. ninety (90) days from
the date returned to the
consumer, whichever is
longer.
Software as defined
Ninety (90) days from
the date of purchase.
above. Applies only to
physical defects in the
media that embodies the
copy of the software (e.g.
CD-ROM, or floppy disk).
83
What is not covered? (Exclusions)
Unauthorized Service or Modification. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, including
without limitation, software changes, or modification
in any way by someone other than Motorola, or its
authorized service centers, are excluded from
coverage.
Normal Wear and Tear. Periodic maintenance,
repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Batteries. Only batteries whose fully charged
capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited
warranty.
Altered Products. Products or Accessories with (a)
serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or
non-Motorola housings, antennas, or parts, are
excluded from coverage.
Abuse & Misuse. Defects or damage that result
from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d)
other acts which are not the fault of Motorola, are
excluded from coverage.
Communication Services. Defects, damages, or
the failure of Products, Accessories or Software due
to any communication service or signal you may
subscribe to or use with the Products, Accessories
or Software is excluded from coverage.
Software Embodied in Physical Media. No
warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by third
parties, that the operation of the software products
will be uninterrupted or error free, or that all defects
in the software products will be corrected.
Use of Non-Motorola Products and Accessories.
Defects or damage that result from the use of
Non-Motorola branded or certified Products,
Accessories, Software or other peripheral
equipment are excluded from coverage.
84
MOTOROLA LIMITED WARRANTY
Software NOT Embodied in Physical Media.
Software that is not embodied in physical media
(e.g. software that is downloaded from the internet),
is provided "as is" and without warranty.
You will receive instructions on how to ship the
Products, Accessories or Software, at your expense,
to a Motorola Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt,
bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable)
and, most importantly; (e) your address and
telephone number.
Who is covered? This warranty extends only to the
first consumer purchaser, and is not transferable.
What will Motorola Do? Motorola, at its option, will
at no charge repair, replace or refund the purchase
price of any Products, Accessories or Software that
does not conform to this warranty. We may use
functionally equivalent
reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or
applications added to your Product, Accessory or
Software, including but not limited to personal
contacts, games and ringer tones, will be reinstalled.
To avoid losing such data, software and applications
please create a back up prior to requesting service.
What Other Limitations Are There? ANY IMPLIED
WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY,
OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS
How to Obtain Warranty Service or Other
Information? To obtain service or information,
please call:
PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OF IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE PRODUCT,
ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS, LOSS OF
Motorola iDEN Customer Services
1-800-453-0920 or 954-723-4910
TTY-877-483-2840
Or visit us online at
http://www.motorola.com/iden/support
85
BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Patent and Trademark
Information
MOTOROLA, the Stylized M Logo and all other
trademarks indicated as such herein are trademarks
of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2003
Motorola, Inc. All rights reserved.
Some states and jurisdictions do not allow the
limitation or exclusion of incidental or
consequential damages, or limitation on the
length of an implied warranty, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights that vary
from state to state or from one jurisdiction to
another.
Mike, Mike’s Direct Connect, the Mike’s Direct
Connect logo, Mike Network, and The Mike Network
are trademarks used under license from Clearnet
Communications Inc.
www.telusmobility.com and TELUS Mobility are
trademarks used under licence from TELUS
Mobility.
Microsoft and Microsoft Internet Explorer are
registered trademarks of Microsoft Corporation.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted Motorola software such as the exclusive
rights to reproduce and distribute copies of the
Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the
Products associated with such Motorola software.
No other use, including without limitation
disassembly of such Motorola software or exercise
of the exclusive rights reserved for Motorola, is
permitted.
T9 is a trademark owned by Tegic Communications.
T9® Text Input Patent and Trademark Information
This product is covered by U.S. Pat. 5,818,437, U.S.
Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.
All other product names or services mentioned in
this manual are the property of their respective
trademark owners.
86
Patent and Trademark Information
Software Copyright Notice
The Motorola products described in this manual may
include copyrighted Motorola and third party
software stored in semiconductor memories or other
media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in
the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in
any manner to the extent allowed by law.
Furthermore, the purchase of the Motorola products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license
under the copyrights, patents, or patent applications
of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free
license to use that arises by operation of law in the
sale of a product.
87
88
queue 18
receiving 18
responding 18
sending 18
Index
Numerics
2-way radio 71
sorting 19
viewing 18
see also Private calls, group calls, and call alerts
3-way calling 61
Call forwarding 58
all calls 58
missed calls 59
off 59
Call Hold 58
Call Timers 62
Call Waiting 57
off 57
A
Accessories 13
safety 79
Advanced Voice Mail with Fax 34
Alpha mode 65
B
Backlight 70
Calls
Battery
3-way 61
care 5
answering automatically 71
answering with any key 70
emergency 24
ending 21
entering number 21
from Contacts 16, 22
from memo 63
from Recent calls 15, 22
charging 3, 4
cover 2
inserting 3
safety 78
Baud rate 72
C
Call alerts 15
deleting 19
89
Index
group, see Group calls
storing from Memo 30, 63
icons 21
international 61
on hold 58
viewing 28
Private calls 17, 71
receiving 16, 21
redialing 23, 71
Speed Dial 23
D
Display
backlight 70
contrast 70
options 7
screen 7
Turbo Dial 23
Circuit data 43
Clock 70
Contacts 16, 22
capacity 31
E
Email 27, 29, 43
receiving 40
sending 40
creating entries 29
deleting 31
editing entries 30
icons 27
Emergency calls 24
End key 1
International numbers 32
searching 28
F
Faxes
showing all entries 28
showing only Private IDs 28
SIM card 27
storing fast 30
storing from idle screen 30
receiving 43
sending 43
G
GPS Enabled 49
almanac data 52
90
best results 51
map software 54
privacy options 53
security 53
Idle screen 7
International numbers 61
calling 61
viewing location 50
GPS PIN 72
GPS, see GPS Enabled
Group calls 19, 71
making 19
storing 32
K
Keypad 1
locking 12, 72
L
off 19
receiving 19
Language 70
Lists, see menus
H
M
Handset 1, 7
Headset 70
Memo 63
calling from 63
creating 63
editing 63
storing to Contacts 30, 63
viewing 63
I
Icons
calls 21
Contacts 27
main menu 8
mobile originated text messaging 38
Recent calls 25
status 9
Memory
mobile originated text messaging 39
ring tones 47
Menu key 1, 8
Menus 7
text entry 65
91
Index
context-sensitive 1, 8
N
main menu 8
Navigation key 1
Numeric mode 67
Message notifications 33, 41
setting options 33
Messages 33, 41
see also mobile originated text messaging
reading 40
O
also see Private calls
receiving 33, 41
P
text and numeric 35
Mobile originated text messaging 35
creating messages 36
deleting 38, 39
Packet data 43
Passwords 72
Patent information 86
Pauses
drafts 37
icons 38
memory 39
outbox 38
dialing 61
storing 31
Phone
quick notes 37
active line 70
locking 72
modem 42
off 6
on 5
only 72
reading messages 36
receiving messages 35
sending messages 36
sent messages 38
setting up 35
Mute 23
setting up 1
PTT
92
One Touch 17
One Touch, setting 17
PUK code 11
accessory 79
medical devices 76
radio frequency 73
R
Radio frequency 73
Recent calls 15, 22, 25
deleting 26
Security 72
Send key 1
Settings 70
resetting 72
SIM card 2, 11
Contacts 27
inserting 12
removing 12
SIM PIN 10, 72
changing 10
display time 72
icons 25
storing to Contacts 25, 30
viewing 25
Redialing 23, 71
Ring tones 27, 45
deleting 47
memory 47
off 45
setting 45
setting in Contacts 29, 46
silent 45
default 10
entering 10
requirement 10
unblocking 11
Speakerphone 23
Special Dialing Codes 24
Speed Dial 23, 27, 30
Status messages 81
Symbols mode 67
vibrate 45, 46
viewing assigned 47
S
Safety 73
93
Index
storing 31
Wireless Web 41
T
T9 Text Input, see text entry
Talkgroups 19, 20, 71
Text display area 7, 21
Text entry 65
Alpha mode 65
database 65, 66
icons 65
mode 65
Numeric mode 67
Symbols mode 67
Word mode 65
Trademark information 86
Turbo Dial 23
V
Voice mail 33
receiving 34
sending calls to 21, 34
setting up 33, 59
Volume, setting 69, 71
W
Waits
dialing 61
94
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