Wasp Bar Code Printer W 600 User Manual

W-600 Thermal Label Printer  
User’s Guide  
®
for Wasp Bar Code Technologies  
DT/TT Printer  
 
Table of Contents  
Quick Setup Guide  
Inspecting the Printer ..............................................................1  
Connection Diagram................................................................2  
Connecting the Printer ............................................................3  
Loading the Ribbon..............................................................4-6  
Loading the Media................................................................7-9  
Calibrating the Printer............................................................10  
Operator Controls..................................................................11  
Resetting the Printer..............................................................12  
Printer Driver..........................................................................13  
Setting Printer Properties ................................................14-15  
Troubleshooting ................................................................16-18  
Printer Maintenance ..............................................................19  
Technical Specifications ........................................................20  
Product Support & Warranty Information ..............................21  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Chapter 5  
Chapter 6  
Chapter 7  
Chapter 8  
 
Quick Setup Guide  
Inspecting the Printer  
Inspecting the Printer  
After removing the printer from the packaging material, check the contents of  
the package. The following items should be included:  
Wasp Bar Code Printer  
Power Cord  
CD Rom Disk  
Sample Media  
Sample Ribbon  
Parallel Printer Cable  
Printer  
User’s  
Manual  
Sample Media  
Power Cord  
CD Rom Disk  
ple Ribbon  
Parallel Ca
1
 
Quick Setup Guide  
Connection Diagram  
Parallel Cable  
Power Switch  
AC Power Connector  
Power Jack  
AC Electrical Outlet  
2
 
Quick Setup Guide  
Connecting the Printer  
Power Supply  
Note: Before setting up the printer you should consider the following:  
1. Find a flat surface with adequate room for the printer. Make sure there is  
enough room on the top side for media and ribbon access.  
2. The location should be near the PC. consider the distance between PC and  
printer for the communication cable (parallel cable).  
Parallel Interface Requirements  
Note: This printer complies with FCC “Rules and Regulations”, Part 15, for  
Class B Equipment, using fully shielded six-foot data cables. Use of longer  
cables or unshielded cables may increase radiated emissions above the  
Class B limits.  
The included cable (IEE 1284-compliant) has a standard 36-pin parallel connector  
on one end, which is plugged into the parallel port located on the back of the  
printer. The other end of the parallel interface cable connects to the parallel port  
on the host computer.  
Data cables must be of fully shielded construction and fitted with metal or  
metalized connector shells. Shielded cables and connectors are required to  
prevent radiation and reception of electrical noise.  
To minimize electric noise pickup in the cable:  
1. Keep data cables as short as possible (6 feet recommended).  
2. Do not tightly bundle the data cables with power cords.  
3. Do not tie the data cables to power wire conduits.  
3
 
Quick Setup Guide  
Loading the Ribbon  
Loading the Ribbon  
Note:  
This section is not applicable to Direct Thermal (DT) printing.  
Top Cover  
Front  
Access Door  
1. Lift top access door and front access door to expose compartment.  
4
 
Quick Setup Guide  
Loading the Ribbon  
Head Latch  
Bracket  
2. Push the head latch counter-clockwise, then push down the bracket.  
Ribbon  
Supply  
Spindle  
3. Unwrap the ribbon roll pack and separate the ribbon roll and the empty core.  
Insert the ribbon core onto the ribbon supply spindle.  
5
 
Quick Setup Guide  
Loading the Ribbon  
Print Head Module  
Empty Core  
4. Attach the edge of the ribbon onto the empty core and wind a few turns.  
Lead the empty core through print head module.  
Note:  
The dull side of the ribbon should face down.  
Ribbon Pick-up  
Spindle  
5. Insert the empty core onto the ribbon pick-up spindle. Turn the pick-up  
spindle to insure the ribbon is tightly wound.  
6
 
Quick Setup Guide  
Loading the Media  
Media Guide  
Media Supply  
Spindle  
1. Insert the media roll onto the media supply spindle and move the media  
guide to the inside.  
Head Latch  
Outside Media Guide  
Bracket  
2. Push the head latch counter-clockwise, and then push down the bracket.  
Remove the outside media guide.  
7
 
Quick Setup Guide  
Loading the Media  
Print Head  
Module  
Paper Sensor  
Guide  
3. Lead the media through the print head module and under the paper  
sensor guide.  
Head Latch  
Bracket  
Outside Media Guide  
4. Reconnect the outside media guide, close the bracket, and close the  
head latch.  
8
 
Quick Setup Guide  
Loading the Media  
5. Close the top access door and front access door and then turn on the printer  
or press “FEED” button if the printer is already on.  
9
 
Quick Setup Guide  
Calibrating the Printer  
Performing Calibration  
Note: This step is very important and must always be carried out whenever  
media is being changed. Failure to do so will result in mis-detection of  
the label size.  
1. Press and hold the “PAUSE” button.  
2. Turn on power.  
3. When the message “CALIBRATION” is displayed on the LCD, both READY  
and MEDIA indicators will blink. At this point, release the button.  
4. The printer will then feed 12 inches of label media.  
5. When the “READY” message is displayed, the READY and MEDIA indicators  
will stop blinking and remain illuminated.  
Printing Configuration Report  
1. Turn off the printer. Press and hold the FEED button.  
2. Turn on the power.  
3. When the message “SELF TESTING....is displayed on the LCD and the  
READY indicator blinks, then release the button.  
4. The printer will print out a configuration report.  
5. When the “READY” message is displayed and the READY indicator stops  
blinking and lights up, then the following information will be printed:  
• Font list  
• DIP switch settings  
• Hardware configuration status  
• Label parameters  
• Firmware version  
10  
 
Chapter 1  
Operator Controls  
Operator Controls  
Power Switch - Controls printer power  
On - normal operation  
Off - the power should be turned off before connecting or  
disconnecting the communication cables and  
power cables  
Feed Button - Advances the media to the printing position  
Press - to advance a label  
Press - takes the printer out of a “pause” condition  
Press and hold while turning on the power to print out the  
configuration profile  
Pause Button - Stops the printing process  
Press - to resume printing process  
Press - to perform media calibration  
Cancel Button - Terminates the printing process  
Press - to force printer to continue after an error  
Press - to reset to factory defaults  
LED Indicators  
Ready - The Ready indicator is illuminated at all times  
except:  
1.The printer is in a PAUSE state  
2. Error condition  
Media - The Media indicator will remain on under normal  
operating conditions except when blinking = out of media  
Ribbon - The Ribbon indicator is illuminated under  
thermal transfer mode with ribbon installed except when in  
direct thermal mode with no ribbon installed  
Blinking = out of ribbon  
11  
 
Chapter 2  
Resetting the Printer  
Resetting the Printer to Factory  
Default Settings  
1. Turn off the printer. Press and hold the CANCEL button.  
2. Turn on the printer.  
3. When the message “E2PROM RESET...is displayed on the LCD and READY  
indicator blinks, release the button.  
4. When the “Ready” message is displayed, the READY indicator will stop  
blinking and light up.  
5. The following parameters automatically reset:  
• Label parameters  
• Heat (Darkness)  
• Speed  
• Symbol set (language)  
• Others for specific emulation  
Note:  
1. All settings are stored in non-volatile EPROM and cannot be erased when  
the printer is turned off.  
2. The DIP switch settings cannot be reset.  
3. It is necessary to perform a label sensitivity calibration after resetting.  
4. The printed label count cannot be reset.  
12  
 
Chapter 3  
Printer Driver  
Printer Driver  
The bundled printer driver is compatible with Windows 9x, 2000, ME, XP, and  
Windows NT. Through this driver you may print using any Windows software  
application that supports Windows printing.  
Installing Driver  
1. Click the Start, point to Settings, click  
Printers, and then double-click Add Printer.  
2. Click Network or Local and then click Next.  
3. Click Have Disk, click the pull-down menu to select CD ROM (or floppy  
disk) drive path.  
4. Click Browse.  
5. Select the proper operating system for installation:  
–WIN9x  
–WIN2000  
–WINME  
–WINXP  
–NT4.0  
6. The driver name will appear in the “List of Printers,” click Next.  
7. Select the communication port for the label printer. For parallel port, select  
“LPT1:”, “LPT2:” or “LPT3:”, for serial port, select “COM1:” or “COM2:”.  
8. After the related files have been copied to your system, the installation is  
complete.  
13  
 
Chapter 4  
Setting Printer Properties  
Setting Printer Properties  
After installing the driver, follow the steps below to modify the printer properties:  
1. Click Start, point to Settings, and then click Printers.  
2. Right-click the icon for the printer you are using and then click Properties.  
The properties include:  
Ports  
Select the IO port you are printing to. This port may be parallel (LPT), serial  
(COM), network port or file.  
Paper Size  
Select your label size from the menu. If your size is not listed, select “Custom” to  
define your paper size.  
Orientation  
Set portrait or landscape according to the print direction.  
Paper source (Media type)  
T/T stands for Thermal Transfer (ribbon) mode and D/T for Direct Thermal mode  
(without ribbon).  
14  
 
Chapter 4  
Setting Printer Properties (cont.)  
Media choice (Darkness)  
Some printing applications require changes to the darkness setting.This setting  
actually controls the heat intensity of the printhead.The lowest setting is 0;the  
highest intensity setting is 15.  
Note: In most cases, direct thermal media requires a higher printhead heat than  
thermal transfer printing.  
Note: Use the lowest intensity setting possible for your application.Printing at the  
lowest intensity will reduce the printhead wear.  
Copies  
This function designates the number of printed copies of each page.  
Device options (Speed)  
Use the pull down menu to choose the appropriate speed for your printing  
application. Speed is measured in inches per second from 1.0 ips to 6.0 ips.  
Note: Speed will directly affect print quality: the slower the speed the longer the  
media will travel under the print head. For example, direct thermal media is  
heat activated; therefore, the label will be more reactive the longer the  
print head makes contact with the media.  
Note: In most cases, use the slowest speed to achieve the highest print quality.  
15  
 
Chapter 5  
Troubleshooting  
Troubleshooting  
Normally, when the printer has an error, the “Ready” LED indicator will blink.  
To understand the problem, please check LEDs first:  
A. Ready and Media LEDs blink at the same time  
16  
 
Chapter 5  
Troubleshooting  
B. Ready and Ribbon LEDs blink alternately  
C. Only the Power LED blinks  
17  
 
Chapter 5  
Troubleshooting  
D. Miscellaneous  
The PC says “Printer Time Out”  
1. Make sure the communications cable (parallel or serial) is connected  
securely to the parallel or serial port on the PC and the printer.  
2. Make sure the printer power is turned on.  
If the data has been sent, but here is no output from the printer  
Check the active printer driver and make sure the label printer has been  
selected.  
Vertical streaks in the printout usually indicate a dirty or faulty print head  
Example:  
Clean the print head first.If the lines still persist, then the print head may need  
to be replaced.  
Poor print quality  
1. Adjust the Darkness (heat temperature)  
in the Windows printer driver.  
2. Slow down the print speed.  
3. Refer to the next chapter and clean  
the related spare parts.  
18  
 
Chapter 6  
Printer Maintenance  
Clean the following areas of the printer after 8 rolls of labels have been used. In  
each case, use a cotton swab dampened with alcohol. Do not soak the cotton  
swab excessively. These supplies can be purchased from Wasp Bar Code  
Technologies. Please call 214-547-4100 for details.  
Note: Always switch off the power before cleaning.  
Cleaning  
Thermal Print Head  
Thermal paper stock and ribbons will release debris on the print head and  
degrade printing quality. Clean the print head with methanol or isopropyl  
alcohol with a cotton swab. Do not touch the heater element with your fingers.  
Paper Sensor  
Debris or dirt on the paper sensor will cause a mis-read or incorrect detection  
of the label gap. Clean with a cotton swab dampened with alcohol.  
Print Head  
Paper Sensor  
Guide  
19  
 
Chapter 7  
Technical Specifications  
Model  
W-600 Thermal Transfer Printer  
Direct Thermal or Thermal Transfer  
203 DPI  
Print Method  
Resolution  
Print Width  
Maximum Length  
Print Speed  
Memory  
Up to 4.09”  
45”  
6 IPS (Inches Per Second)  
2M of DRAM, 1M Flash ROM Standard  
32 bit RISC Microprocessor  
9.8” W x 16” D x 10.2” H  
24.6 lbs  
CPU  
Dimensions  
Weight  
Electrical  
FCC Class A/B  
110/220 VAC 50/60 Hz  
(CE, UL and CUL Approved)  
40ºF – 100ºF (4ºC – 38ºC)  
-40ºF – 140ºF (-4ºC – 60ºC)  
15 – 85% RH  
Operating Temperature  
Storage Temperature  
Humidity  
Ribbons  
Wax, Wax Resin, and Resin  
Direct Thermal and Thermal Transfer (various)  
Gap and black stripe  
Labels  
Label Sensor  
20  
 
Chapter 8  
Product Support & Warranty Information  
Product Support  
If you experience any problems with your Wasp W-600 Printer that you are  
unable to resolve, call for technical assistance at (214) 547-4100, Monday  
through Friday, 8:00 AM - 5:00 PM Central Standard Time. Our web site is  
You may also contact us in writing at:  
Wasp Bar Code Technologies  
1400 10th Street  
Plano, TX 75074  
(214) 547-4100  
(214) 547-4101 Fax  
Warranty Information  
Wasp W-600 Printer is warranted against defects in workmanship and materials  
for a period of one year from the date of shipment, provided that the product  
remains unmodified and is operated under normal and proper conditions.  
Note: W-600 print heads are warranted for 90 days against defect in  
workmanship. Print heads will be replaced during the 90 day period  
once it is determined that the print head is defective.  
This warranty is limited to repair or replacement at Wasp Technologies’ option,  
with reasonable promptness after being notified. These provisions do not  
prolong the original warranty term for any product which has been repaired or  
replaced by Wasp Technologies.  
This warranty applies to the original owner and does not extend to any product  
which has been subject to misuse, neglect, accidental damage, unauthorized  
repair, or tampering.  
No other express warranty is given. The replacement or repair of a product is  
your exclusive remedy. Any other implied warranty of merchantability or fitness  
is limited to the duration of this written warranty. Some states, provinces, and  
countries do not allow how long an implied warranty lasts, so the above  
limitation may not apply to you.  
In no event shall Wasp Technologies be liable for consequential damages. Some  
states, provinces, and countries do not allow the exclusion or limitation of incidental  
or consequential damages, so the above limitations may not apply to you.  
21  
 

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