ViewSonic Computer Monitor E50cB User Manual

®
ViewSonic  
E50cB/E50cSB  
CRT Monitor  
- User Guide  
- Panduan Pengguna  
- 使用手冊  
- 使用手冊  
®
ViewSonic  
Model No. : VS11145  
 
Compliance Information  
FCC Statement  
This device complies with part 15 of FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must  
accept any interference received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy, and if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there  
is no guarantee that interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
  Reorient or relocate the receiving antenna.  
  Increase the separation between the equipment and receiver.  
  Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
  Consult the dealer or an experienced radio/TV technician for help.  
Warning: You are cautioned that changes or modifications not expressly approved by the  
party responsible for compliance could void your authority to operate the equipment.  
For Canada  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
CE Conformity for European Countries  
The device complies with the requirements of the EEC directive 89/336/EEC as  
amended by 92/31/EEC and 93/68/EEC Art.5 with regard to “Electromagnetic  
compatibility”, and 73/23/EEC as amended by 93/68/EEC Art.13 with regard to  
“Safety.”  
Following information is only for EU-member states:  
The mark shown to the right is in compliance with the Waste Electrical and Electronic  
Equipment Directive 2002/96/EC (WEEE).  
The mark indicates the requirement NOT to dispose the equipment as unsorted  
municipal waste, but use the return and collection systems according to local law.  
ViewSonic  
E50cB/E50cSB  
1
 
Important Safety Instructions  
1. Read these instructions completely before using the equipment.  
2. Keep these instructions in a safe place.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric  
shock, do not expose this apparatus to rain or moisture.  
6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in  
this guide for further instructions.  
7. Do not block any ventilation openings. Install the equipment in accordance with the  
manufacturer’s instructions.  
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other  
devices (including amplifiers) that produce heat.  
9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type  
plug. A polarized plug has two blades with one wider than the other. A grounding type  
plug has two blades and a third grounding prong. The wide blade and the third prong are  
provided for your safety. If the plug does not fit into your outlet, consult an electrician for  
replacement of the outlet.  
10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the  
point where if emerges from the equipment. Be sure that the power outlet is located near  
the equipment so that it is easily accessible.  
11. Only use attachments/accessories specified by the manufacturer.  
Use only with a cart, stand, tripod, bracket, or table specified by the  
12.  
manufacturer, or sold with the apparatus. When a cart is used, use caution when  
moving the cart/apparatus combination to avoid injury from tip-over.  
13. Unplug this equipment when it will be unused for long periods of time.  
14. Refer all servicing to qualified service personnel. Service is required when the unit has  
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid  
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if  
the unit does not operate normally or has been dropped.  
ViewSonic  
E50cB/E50cSB  
2
 
Declaration of RoHS Compliance  
This product has been designed and manufactured in compliance with Directive 2002/95/EC  
of the European Parliament and the Council on restriction of the use of certain hazardous  
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply  
with the maximum concentration values issued by the European Technical Adaptation  
Committee (TAC) as shown below:  
Proposed Maximum  
Substance  
Actual Concentration  
Concentration  
Lead (Pb)  
0.1%  
0.1%  
0.01%  
0.1%  
0.1%  
0.1%  
< 0.1%  
< 0.1%  
< 0.01%  
< 0.1%  
< 0.1%  
< 0.1%  
Mercury (Hg)  
Cadmium (Cd)  
6+  
Hexavalent Chromium (Cr )  
Polybrominated biphenyls (PBB)  
Polybrominated diphenyl ethers (PBDE)  
Certain components of products as stated above are exempted under the Annex of the RoHS  
Directives as noted below:  
Examples of exempted components are:  
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not  
specifically mentioned in the Annex of RoHS Directive.  
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic  
ceramic parts (e.g. piezoelectronic devices).  
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more  
lead).  
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium  
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by  
weight.  
ViewSonic  
E50cB/E50cSB  
3
 
Copyright Information  
Copyright © ViewSonic® Corporation, 2006. All rights reserved.  
Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc.  
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of  
Microsoft Corporation in the United States and other countries.  
ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered  
trademarks of ViewSonic Corporation.  
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and  
DDC are trademarks of VESA.  
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency  
(EPA).  
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or  
omissions contained herein; nor for incidental or consequential damages resulting from  
furnishing this material, or the performance or use of this product.  
In the interest of continuing product improvement, ViewSonic Corporation reserves the right  
to change product specifications without notice. Information in this document may change  
without notice.  
No part of this document may be copied, reproduced, or transmitted by any means, for any  
purpose without prior written permission from ViewSonic Corporation.  
Product Registration  
To meet your future needs, and to receive any additional product information as it becomes  
ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration  
form, which you may mail or fax to ViewSonic®.  
For Your Records  
Product Name:  
Model Number:  
E50cB/E50cSB  
ViewSonic 15” CRT Monitor  
VS11145  
Document Number: E50cB/E50cSB-7_UG_ENG Rev. 1C 09-11-06  
Serial Number:  
Purchase Date:  
__________________________________________  
__________________________________________  
Product disposal at end of product life  
ViewSonic® is concerned about the preservation of our environment. Please dispose of this  
product properly at the end of its useful life. For the recycling information, please refer to our  
website:  
3. Taiwan: recycle.epa.gov.tw.  
ViewSonic  
E50cB/E50cSB  
4
 
Getting Started  
Congratulations on your purchase of a ViewSonic® color monitor.  
Important! Save the original box and all packing material for future shipping needs.  
Note : The word “Windows” in this user guide refers to the following Microsoft operating  
systems: Windows 95, Windows NT, Windows 98, Windows 2000, Windows ME  
(Millennium), and Windows XP.  
Package Contents  
Your package includes:  
• Color monitor  
• DB-15 video cable  
• Power cord  
• ViewSonic® CD-ROM Wizard  
• Quick Start Guide  
Note : The CD includes the User Guide PDF files and INF/ICM display optimization files.  
The INF file ensures compatibility with Windows operating systems, and the ICM file (Image  
Color Matching) ensures accurate on-screen colors. ViewSonic® recommends that you install  
both files.  
Precautions  
For best viewing conditions sit at least  
18” from the monitor.  
Place your monitor in a well ventilated  
area. Do not place anything on the  
monitor that prevents adequate  
dissipation of heat.  
Avoid touching the screen with your  
fingers. Oils from the skin are difficult  
to remove.  
Ensure the area around the monitor is  
clean and free of moisture.  
Never remove the rear cover. The  
monitor contains high voltage parts. You  
may suffer serious injury if you touch  
these parts.  
Keep the monitor away from magnets,  
motors, transformers, speakers, and  
televisions.  
Avoid exposing the monitor to direct  
sunlight or another heat source,  
including an open flame. The monitor  
should be facing away from direct  
sunlight to reduce glare.  
Do not place heavy objects on the  
monitor, video cable, or power cord.  
If smoke, on abnormal noise, or a  
strange odor is present, immediately  
switch the monitor off and call your  
dealer or ViewSonic®. It is dangerous to  
continue using the monitor.  
Always handle your monitor with care  
when moving it.  
ViewSonic  
E50cB/E50cSB  
5
 
Quick Installation  
1. Connect power cord  
CD-ROM drive, see “Customer Support”  
on page 14.  
Connect the power cord to a properly  
grounded AC outlet.  
Wait for the CD-ROM to auto-start.  
Note : If the CD-ROM does not auto-  
start:  
2. Connect video cable  
Make sure both the monitor and  
computer are turned OFF.  
double-click on the CD-ROM icon in  
Windows Explorer, and then double-  
click on viewsonic.exe.  
Connect the video cable to the  
computer.  
Follow the on-screen instructions.  
Macintosh® users: Models older than  
G3 require a Macintosh adapter. Attach  
the adapter to the computer and plug  
the video cable into the adapter.  
To order a ViewSonic® Macintosh  
adapter, contact ViewSonic.  
5. Windows users: Set the Timing Mode  
(resolution and refresh rate)  
Example: 800 x 600 @ 85Hz.  
For instructions on changing the  
resolution and refresh rate, see the  
graphic card’s user guide.  
See “Customer Support” on page 14.  
3. Turn ON monitor and computer  
Installation is complete. Enjoy your  
new ViewSonic® color monitor.  
Turn ON the monitor, then turn ON  
the computer. This sequence (monitor  
before computer) is very important.  
To be best prepared for any future  
customer service needs: print this user  
guide and write the serial number in  
“For Your Records” on page 4. (See  
back of monitor.)  
Note : At this point Windows users  
may receive a message asking them to  
install the INF file.  
To register your product go online to  
4. Install Display Optimization files  
(INF and ICM files)  
The ViewSonic® Wizard CD-ROM also  
provides an opportunity for you to print  
the registration form which you may  
mail or fax to ViewSonic®.  
Insert the ViewSonic® Wizard CD-  
ROM into your computer’s CD-ROM  
drive.  
Note : If your computer does not have a  
Power cord  
Video cable  
AC wall outlet  
ViewSonic  
E50cB/E50cSB  
6
 
Using the Monitor  
Setting the Timing Mode  
Setting the timing mode is important for maximizing the quality of the screen image and  
minimizing eye strain. The timing mode consists of the resolution (example 800 x 600) and  
refresh rate (or vertical frequency; example 85 Hz). After setting the timing mode, use the  
OSD (On Screen Display) controls to adjust the screen image.  
For the best picture quality set your monitor timing mode to:  
VESA 800 x 600 @ 85 Hz.  
To set the Timing Mode:  
1. Set the resolution:Right-click on the Windows desktop > Properties > Settings > set the  
resolution.  
2. Set the refresh rate:See your graphic card’s user guide for instructions.  
Note : The refresh rate should already be set if you have done the CD installation (or refer to  
your graphics card documentation).  
ViewSonic  
E50cB/E50cSB  
7
 
Adjusting the Screen Image  
Use the buttons on the front control panel to display and adjust the OSD controls. The OSD  
controls are explained at the top of the next page and are defined in “Main Menu Controls” on  
page 10.  
MAIN MENU (1)  
Main Menu  
CONTRAST/BRIGHTNES  
H. POSITION/SIZE  
V. POSITION/SIZE  
With OSD controls  
PINCUSHION/PIN BALANCE  
TRAPEZOID/PARALLEL  
TOP/BOTTOM HOOK  
ZOOM  
TILT  
SELECT :  
/
EXIT :MENU  
Front Control Panel  
shown below in detail  
• Scrolls through menu options.  
• Also toggles between two controls on some screens.  
Displays the Main Menu or exits the  
control screen and saves adjustments.  
Displays the control screen for the  
highlighted control.  
• Adjusts the displayed control.  
Power LED  
Green = ON  
Green=Flicking  
Power  
On/Off  
ViewSonic  
E50cB/E50cSB  
8
 
OSD Lock Settings  
You have the option of using the On Screen Display (OSD) locking feature, OSD LOCK, to  
prevent unwanted changes to the current image settings.  
OSD Lock : Press and hold the “MENU” button on the face of the monitor for 10  
seconds. The message “OSD LOCK” will then display briefly, indicating that the OSD  
image settings are now locked.  
OSD Unlock : Press and hold the “MENU” button again for 10 seconds. The message  
“OSD UNLOCK” will then display briefly, indicating that the OSD image settings are  
now unlocked.  
Do the following to adjust the display settings:  
1. To display the Main Menu, and select “MENU”.  
MAIN MENU (1)  
MAIN MENU (2)  
CONTRAST/BRIGHTNES  
DEGAUSS  
H. POSITION/SIZE  
V. POSITION/SIZE  
PINCUSHION/PIN BALANCE  
TRAPEZOID/PARALLEL  
TOP/BOTTOM HOOK  
ZOOM  
MOIRE REDUCTION  
OSD POSITION  
LANGUAGE  
VIEWMATCH COLOR  
VIEWMETER  
MEMORY RECALL  
TILT  
SELECT :  
/
SELECT :  
/
EXIT :MENU  
EXIT :MENU  
2. To select a setting to be adjusted, press the arrow buttons on the front control panel of  
your monitor and scroll through the choices. When the desired control is highlighted,  
press button ◄/►.  
Note : Some controls on the Main Menu are listed in pairs, such as Contrast/Brightness.  
Display control screen (sample shown in step 3 below). Press button ▼/▲ to toggle to  
the next control in the pair.  
3. To adjust the setting, such as CONTRAST in the sample below, press the arrow buttons.  
CONTRAST  
EXIT : MENU  
BRIGHTNESS :  
4. To save the adjustment and exit the menu press button “MENU” twice.  
ViewSonic  
E50cB/E50cSB  
9
 
Main Menu Controls  
Adjust the menu items shown below by using the up and down buttons.  
Control  
Explanation  
__________________________________________________________________________________  
Contrast adjusts the difference between the image background  
(black level) and the foreground (white level).  
Brightness adjusts the background black level of the screen  
image.  
Zoom expands and contracts the entire screen image.  
Horizontal Position moves the screen image left or right.  
Horizontal Size adjusts the width of the screen image.  
Vertical Position moves the screen image up or down.  
Vertical Size adjusts the height of the screen image.  
Pincushion curves the vertical sides of the screen image.  
Pin Balance curves the vertical edges of the screen image to the  
left or right.  
Trapezoid adjusts the top and bottom of the screen image until  
they have equal length.  
Parallel slants the vertical edges of the screen image until they are  
parallel.  
OSD Position allows you to move the on-screen display menus  
and control screens.  
Tilt rotates the entire screen image.  
Memory Recall returns adjustments to the original factory settings  
if the display is operating in a factory preset timing mode listed in  
this user guide.  
Exception: This control does not affect changes made with the  
User Color control.  
ViewSonic  
E50cB/E50cSB  
10  
 
Control  
Explanation  
__________________________________________________________________________________  
Degauss removes the build-up of magnetic fields that can cause  
irregular colors to appear around the edges of screen images. There  
are two ways to degauss the display:  
automatically by turning the monitor on, or manually by selecting  
the Degauss control from the menu. With Degauss selected from the  
menu, press button [2] to degauss the monitor manually.  
Important: Do not degauss repeatedly. Doing so can be harmful  
to the display. Wait at least 20 minutes before selecting this control  
again.  
ViewMatch® Color provides several color options: several preset  
color temperatures and User Color which allows you to adjust red  
(R), green (G), and blue (B). The factory setting for this product is  
9300K (9300° Kelvin).  
9300K — Adds blue to the screen image for cooler white (used in  
most office settings with fluorescent lighting).  
6500K — Adds red to the screen image for warmer white and  
richer red.  
User Color— Individual adjustments for red, green, and blue.  
Language allows you to choose language in the menus and control  
screens.  
Moire reduces interference patterns that appear as ripples, waves,  
or unwanted background color textures. Interference patterns of  
this type are most noticeable when viewing images having closely  
spaced lines or finely detailed patterns.  
ViewMeter displays the frequencies (horizontal and vertical)  
coming from the graphics card of the computer.  
Top Hook adjusts the top corners of the screen image.  
Bottom Hook adjusts the bottom corners of the screen image.  
ViewSonic  
E50cB/E50cSB  
11  
 
Other Information  
Specifications  
15” (13.8” viewable diagonal area). 90O deflection, 29.1 mm Neck  
CRT  
Type  
Dot Pitch  
0.24 mm horizontal, 0.14 mm vertical, and 0.28 mm diagonal dot  
pitch  
RGB, P 22 medium short persistence  
TM~57%, Glare tube  
Phosphor  
Glass surface  
Input Signal  
Compatibility  
Resolution  
Video  
Sync  
RGB Analog (0.7/1.0 Vp-p, 75 Ohms)  
f :30-54 kHz, f :50-120 Hz  
H
v
Separate Sync.  
PC  
Macintosh1  
VGA up to 1024 x 768  
Power Macintosh compatible from 640 x 480 to 832 x 624  
(may require Macintosh cable adapter)  
Recommended and  
supported  
640 x 480 @ 60, 75, 85 Hz  
640 x 400 @ 70 Hz  
800 x 600 @ 75, 85 Hz  
1024 x 768 @ 60 Hz  
832 x 624 @ 75 Hz (Mac)  
640 x 480 @ 67 Hz (Mac)  
Power  
Voltage  
AC 100-240 VAC  
50/60 Hz  
Display Area  
Default  
Full scan  
270 mm(H) x 202 mm(V)  
285 mm(H) x 214 mm(V)  
32O F to 104O F (0O C to 40O C)  
5% to 95% (non-condensing)  
To 10,000 feet  
Operating  
Conditions  
Temperature  
Humidity  
Altitude  
-40O F to 140O F (-40O C to 60O C)  
5% to 95% (non-condensing)  
To 50,000 feet  
Storage  
Conditions  
Temperature  
Humidity  
Altitude  
Dimensions  
Physical  
(monitor)  
360 mm (W) x 379 mm (H) x 389 mm (D)  
14.2” (W) x 14.9” (H) x 15.3” (D)  
Weight  
Net  
10.4 kg / 22.9 lb (monitor only)  
Regulations  
FCC-B, DHHS, CSA/NRTL, CE, PSB  
Power Consumption On  
Modes  
< 70 W (Green LED)  
< 5 W (Green flicking)  
Sleep  
1
.
Macintosh models prior to G3 require a Macintosh adapter. To order a ViewSonic® Macintosh adapter, contact  
Customer Support. You will need to provide the product serial number.  
Note : This product was designed for operation in the magnetic fields of the hemisphere where it was purchased.  
ViewSonic  
E50cB/E50cSB  
12  
 
Troubleshooting  
No power  
Make sure power button (or switch) is ON.  
Make sure A/C power cord is securely connected to the back of the monitor and to a  
power outlet.  
Plug another electrical device (like a radio) into the power outlet to verify that the outlet  
is supplying proper voltage.  
Power is ON but no screen image  
Make sure the video cable supplied with the monitor is tightly secured to the video  
output port on the back of the computer. If the other end of the video cable is not attached  
permanently to the monitor, tightly secure it to the monitor.  
Adjust brightness and contrast.  
Verify whether an adapter is required for proper signal continuity between graphics card  
and monitor.  
Flickering  
Not enough power supplied. Connect the monitor to a different outlet. If using a surge  
protector, reduce the number of devices plugged in.  
Check the ViewMeter from the main menu to verify the refresh rate (vertical frequency)  
is 75 Hz or higher. See “Specifications” on page 12.  
Remove any devices from the area around the monitor that emit magnetic fields such as  
radios, surge protectors, unshielded speakers, fluorescent lights, AC power converters,  
desk fans, etc.  
Make sure the graphics card in your computer can use non-interlaced mode at the desired  
frequencies. To enable your graphics card to support higher refresh rates, try selecting  
fewer colors or running lower resolutions.  
Wrong or abnormal colors  
If any colors (red, green, or blue) are missing, check the video cable to make sure it is  
securely connected. Loose or broken pins in the cable connector could cause an improper  
connection.  
Connect the monitor to another computer.  
Select Degauss from the Main Menu. Do this only once.  
If you have an older graphics card, contact ViewSonic® Customer Support.  
Entire screen image rolls vertically  
Make sure video input signals are within the monitor’s specified frequency range.  
Try the monitor with another power source, graphics card, or computer system.  
Connect the video cable securely.  
Control buttons do not work  
Press only one button at a time.  
ViewSonic  
E50cB/E50cSB  
13  
 
Customer Support  
For technical support or product service, see the table below or contact your reseller.  
Note : You will need the product serial number.  
Country/  
Region  
T=Telephone  
F=Fax  
Web Site  
E-mail  
T= 800 688 6688  
F= 909 468 1202  
United States  
Canada  
T= 866 463 4775  
T= 0207 949 0307  
Contact your reseller  
T= 1800 880 818  
T= 0800 008 822  
T= 65 64616044  
United Kingdom  
Europe/Middle East/Baltic  
countries/North Africa  
Australia  
New Zealand  
Singapore/Malaysia/  
Thailand  
South Africa/  
T= 886 2 2246 3456  
F= 886 2 2249 1751  
Other countries  
India  
T= 1800 11 9999  
T= 852 3102 2900  
T= 853 700 303  
T= 080 333 2131  
Hong Kong  
Macau  
Korean  
ViewSonic  
E50cB/E50cSB  
14  
 
Cleaning the Monitor  
Make sure the monitor is turned off.  
Never spray or pour any liquid directly onto the screen or case.  
To clean the screen :  
1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.  
2. If further cleaning is required not clean, apply a small amount of non-ammonia, non-  
alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.  
To clean the case :  
1. Use a soft, dry cloth.  
2. If further cleaning is required, apply a small amount of a non-ammonia, non-alcohol  
based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the  
surface.  
Disclaimer :  
ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the  
monitor screen or case. Some chemical cleaners have been reported to damage the screen and/  
or case of the monitor.  
ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based  
cleaners.  
ViewSonic  
E50cB/E50cSB  
15  
 
Limited Warranty  
VIEWSONIC® CRT MONITOR  
What the warranty covers:  
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty  
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its  
sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or  
refurbished parts or components.  
How long the warranty is effective:  
ViewSonic CRT Monitors are warranted for 3 years for all parts excluding the display tube and 3 years for labor from the date  
of the first customer purchase.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or removed.  
2. Damage, deterioration or malfunction resulting from:  
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or  
failure to follow instructions supplied with the product.  
b. Repair or attempted repair by anyone not authorized by ViewSonic.  
c. Any damage of the product due to shipment.  
d. Removal or installation of the product.  
e. Causes external to the product, such as electric power fluctuations or failure.  
f. Use of supplies or parts not meeting ViewSonic’s specifications.  
g. Normal wear and tear.  
h. Any other cause which does not relate to a product defect.  
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed  
on the product for an extended period of time.  
4. Removal, installation, transportation, insurance, and set-up service charges.  
How to get service:  
1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to Customer  
Support page). You will need to provide your product’s serial number.  
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your  
address, (d) a description of the problem, and (e) the serial number of the product.  
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.  
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.  
Limitation of implied warranties:  
There are no warranties, express or implied, which extend beyond the description contained herein including the implied  
warranty of merchantability and fitness for a particular purpose.  
Exclusion of damages:  
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:  
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of  
the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business  
relationships, or other commercial loss, even if advised of the possibility of such damages.  
2. Any other damages, whether incidental, consequential or otherwise.  
3. Any claim against the customer by any other party.  
Effect of state law:  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states  
do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so  
the above limitations and exclusions may not apply to you.  
Sales outside the U.S.A. and Canada:  
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or  
your local ViewSonic dealer.  
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms  
and conditions of the Maintenance Guarantee Card.  
4.3: ViewSonic CRT Monitor Warranty  
CRT_LW03 Rev. 1D 06-30-06  
ViewSonic  
E50cB/E50cSB  
16  
 
®
ViewSonic  
 

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