VTech Telephone I6727 User Manual

Users manual  
Model: i6727  
 
Table of contents  
Installation . . . . . . . . . . . . . . . . . . . . . . . . 1  
Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1  
Telephone base installation . . . . . . . . . . . . . . . 2  
Install handset battery . . . . . . . . . . . . . . . . . . 3  
Belt clip & headset . . . . . . . . . . . . . . . . . . . . 4  
Headset . . . . . . . . . . . . . . . . . . . . . . . . 4  
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 4  
About caller ID . . . . . . . . . . . . . . . . . . . . . . 5  
If you subscribe to DSL service . . . . . . . . . . . . . 6  
Wall mounting bracket installation . . . . . . . . . . . . 7  
Desk/table bracket installation . . . . . . . . . . . . . . 7  
Telephone settings . . . . . . . . . . . . . . . . . . . . 8  
Handset layout . . . . . . . . . . . . . . . . . . . . . . 8  
Telephone base layout . . . . . . . . . . . . . . . . . . 9  
Ringer volume . . . . . . . . . . . . . . . . . . . . . 10  
Ringer melody . . . . . . . . . . . . . . . . . . . . . 10  
Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10  
Language . . . . . . . . . . . . . . . . . . . . . . . . 11  
Clear voicemail . . . . . . . . . . . . . . . . . . . . . 11  
Dial type . . . . . . . . . . . . . . . . . . . . . . . . 11  
Basic operation . . . . . . . . . . . . . . . . . . . . . 12  
Make, answer and end calls with the handset . . . . . 12  
Speakerphone . . . . . . . . . . . . . . . . . . . . . 12  
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Volume . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Ringer mute. . . . . . . . . . . . . . . . . . . . . . . 13  
Call waiting . . . . . . . . . . . . . . . . . . . . . . . 13  
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 13  
Conference call. . . . . . . . . . . . . . . . . . . . . 14  
Transfer an external call . . . . . . . . . . . . . . . . 14  
Switch between external and internal calls . . . . . . 15  
Answer an incoming call during an intercom call . . . 15  
Find handset . . . . . . . . . . . . . . . . . . . . . . 15  
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 15  
Advanced operation . . . . . . . . . . . . . . . . . . 16  
Directory . . . . . . . . . . . . . . . . . . . . . . . . 16  
Store a directory entry . . . . . . . . . . . . . . . . 16  
Chart of characters . . . . . . . . . . . . . . . . . 17  
Search the directory . . . . . . . . . . . . . . . . . 18  
Dial a directory entry. . . . . . . . . . . . . . . . . 18  
Edit a directory entry. . . . . . . . . . . . . . . . . 18  
Directory . . . . . . . . . . . . . . . . . . . . . . . . 19  
Delete a directory entry . . . . . . . . . . . . . . . 19  
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 19  
Review the call log . . . . . . . . . . . . . . . . . 20  
Dial a call log entry . . . . . . . . . . . . . . . . . 20  
Save an entry to the directory . . . . . . . . . . . . 21  
Delete one or all entries . . . . . . . . . . . . . . . 22  
Handset display screen messages. . . . . . . . . . . 22  
Redial list . . . . . . . . . . . . . . . . . . . . . . . . 23  
Dial from redial. . . . . . . . . . . . . . . . . . . . 23  
Delete a redial entry . . . . . . . . . . . . . . . . . 23  
Handset display screen messages. . . . . . . . . . . 24  
Handset and base indicators. . . . . . . . . . . . . . 26  
Handset lights . . . . . . . . . . . . . . . . . . . . . 26  
Base lights . . . . . . . . . . . . . . . . . . . . . . . 26  
 
Table of contents  
Handset icons . . . . . . . . . . . . . . . . . . . . . 26  
Battery information . . . . . . . . . . . . . . . . . . . 27  
Troubleshooting . . . . . . . . . . . . . . . . . . . . 28  
Important safety instructions . . . . . . . . . . . . . . 35  
Operating range . . . . . . . . . . . . . . . . . . . . 36  
Maintenance . . . . . . . . . . . . . . . . . . . . . . 36  
About cordless telephones . . . . . . . . . . . . . . . 36  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 37  
FCC, ACTA and IC regulations. . . . . . . . . . . . . 38  
The RBRC® Seal. . . . . . . . . . . . . . . . . . . . 39  
Technical specifications . . . . . . . . . . . . . . . . 40  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
 
Installation  
Parts checklist  
Remember to save your sales receipt and original packaging in case it is necessary to ship your  
telephone for warranty service. Check to make sure the telephone package includes the following:  
To purchase  
replacement  
batteries,  
1. Batteries (2)  
visit us on the  
web at www.  
vtechphones.com  
or call VTech  
Communications,  
Inc. at 1 (800)  
595-9511 in the  
United States.  
In Canada,  
2. Battery compartment  
covers (2)  
3. Charger adapter  
4. Telephone line cord  
5. Belt clips (2)  
6. Charger  
7. Base power adapter  
8. Handsets (2)  
9. Telephone base with  
wall mounting/desktop  
bracket  
1. Batteries (2) 2. Battery compartment covers (2) 3. Charger adapter 4. Telephone line cord  
go to www.  
vtechcanada.  
com. or call 1  
(800) 267-7377.  
5. Belt clips (2)  
6. Charger  
7. Base power adapter  
10.User’s manual  
8. Handsets (2)  
10. User’s manual  
9. Telephone base with wall mounting/  
desktop bracket  
 
1
Installation  
Telephone base installation  
It is recommended to install the telephone base away from any electronic equipment and appliances  
such as personal computers, computer routers, television sets, microwave ovens, and refrigerators.  
Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base  
and the charger as shown below.  
Use only the  
VTech battery  
and AC power  
adapter supplied  
with this  
Plug the connector into the power jack at the bottom of the telephone base and chargers. Route cords  
through slots and plug the power adapter into an electrical outlet not controlled by a wall switch.  
telephone.  
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone  
base. Route the telephone line cord through slot, then plug the other end of the cord into the modular  
wall telephone outlet.  
This power unit  
is intended to be  
correctly oriented  
in a vertical  
or floor mount  
position. The  
prongs are not  
designed to hold  
the plug in place  
if it is plugged  
into a ceiling or  
an under the  
Plug the telephone line cord  
into a telephone jack.  
Plug power adapter into an electrical  
outlet not controlled by a wall switch.  
table/cabinet  
outlet.  
2
 
Installation  
Install handset battery  
• Align the two holes of the battery plug with the socket pins in the  
handset battery compartment, matching the red and black wires to  
the color-coded label.  
• Place the battery in the compartment with the wires in the upper left  
corner.  
• Position the battery compartment cover and slide it towards the unit  
until it clicks into place.  
• For optimal performance, we recommend that you charge the handset  
for 16 hours.  
If the handset will  
not be used for a  
prolonged period,  
remove the  
battery to prevent  
possible leakage.  
To purchase  
replacement  
batteries,  
visit us on the  
web at www.  
vtechphones.com  
or call VTech  
Communications,  
Inc. at 1 (800)  
595-9511 in the  
United States.  
In Canada,  
You can keep the battery charged by returning the handset to the  
telephone base after each use. When the battery power is fully depleted,  
a full recharge takes about 16 hours.  
go to www.  
vtechcanada.  
com. or call 1  
(800) 267-7377.  
After you install  
the battery, there  
may be enough  
power for short  
calls.  
 
3
Installation  
Belt clip & headset (optional)  
To purchase a  
headset, visit us  
on the web at  
com or call VTech  
Customer Service  
at 1 (800) 595-  
9511. In Canada,  
go to www.  
For hands-free telephone conversations, use any industry  
standard 2.5mm headset (purchased separately). For best  
results, use a VTech 2.5mm headset.  
Headset  
Plug the 2.5 mm headset into the jack on the side of  
the handset (beneath the small rubber flap).  
vtechcanada.com.  
or call 1 (800) 267-  
7377.  
Whenever a  
compatible  
headset is  
connected to the  
cordless handset,  
the microphone  
on the handset  
will be muted.  
This reduces  
background noise  
and improves the  
sound quality.  
If the sound quality  
of the headset  
is poor, try  
unplugging it, and  
firmly plugging it in  
again.  
Belt clip  
Align the pins on the inside edge of the  
clip with the notches on the sides of the  
handset.  
4
 
Installation  
About caller ID  
The caller ID with call waiting feature in this telephone let you see the name and telephone number  
of the caller before answering the call, even when you’re already on a call. These features require  
services provided by your local telephone company.  
Contact your telephone company if:  
• you have both caller ID and call waiting, but as separate services (you may need combined  
service),  
• you have only caller ID service, or only call waiting service, or  
• you do not subscribe to any caller ID or call waiting services but wish to try these services.  
You can use this telephone with regular caller ID service, and you can use its other features without  
subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for  
these services, and these services may not be available in all areas.  
The caller ID features will work only if both you and the caller are in areas offering caller ID service,  
and if both telephone companies use compatible equipment.  
 
5
Installation  
If you subscribe to DSL service  
If there is interference during telephone conversations and/or your caller ID features are not functioning  
properly, install a DSL filter to the telephone line between the telephone base and the telephone wall  
jack. To obtain a DSL filter and more information about DSL interference, contact your DSL service  
provider.  
Most DSL  
providers  
recommend  
installing a DSL  
filter in every  
telephone jack.  
Your DSL service  
provider may  
provide more  
information  
regarding  
telephone  
interference.  
DSL filter (for  
DSL users)  
To single telephone jack (RJ11C)  
Telephone line cord  
6
 
Installation  
Wall mounting bracket installation (optional)  
Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount  
your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. For  
wall mounting, follow these instructions:  
• First, insert the lower portion tabs of the wall mounting bracket into the lower grooves in the telephone  
base, then snap the upper portion tabs of the wall mounting bracket into place.  
Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the  
telephone base and wall mounting bracket. Slide the telephone base down on the mounting studs until it locks  
into place.  
To remove the bracket, press both upper portion tabs firmly inward and pull the bracket downward  
until it release from the grooves.  
upper portion tab  
upper grooves  
lower portion tab  
lower grooves  
Desk/table bracket installation  
To place your telephone base on a desk or table, insert the  
wall mounting/desktop bracket.  
• Insert the lower portion tabs of the bracket into the upper  
grooves of the telephone base.  
• Snap the upper portion tabs of the bracket into place.  
• To remove the bracket, press both upper portion tabs  
firmly inward and pull the bracket upward until it is  
released from the grooves.  
 
7
Telephone settings  
Handset layout  
1. Earpiece  
13.  
/CLEAR  
2. CID (caller ID)  
3. Headset jack (2.5mm)  
14.INT (intercom)  
15.MUTE/REMOVE  
4.  
5. Dial pad keys (0-9, *, #)  
6. / SPEAKER  
/FLASH  
7. REDIAL/PAUSE  
8. Microphone  
9. Handset display  
10. Directory  
11. Volume ( / )  
12.NavKey  
Press the center NavKey  
menus.  
to display  
Press the up or down NavKey  
or  
to  
to  
navigate through menus (see page 10).  
Press the left or right NavKey or  
navigate through menus (see page 10).  
Press the center NavKey  
highlighted menu item.  
to select a  
UP  
CENTER  
RIGHT  
LEFT  
DOWN  
8
 
Telephone settings  
Telephone base layout  
1. CHARGE light  
2. IN USE light  
3. VOICE MAIL light  
4. FIND HANDSET  
5. Antenna  
1
2
3
4
5
 
9
Telephone settings  
Ringer volume  
Your telephone has seven volume levels to choose from. You can adjust ringer volume  
either by the volume control on the right side of the handset, or in the handset menu.  
To change the ringer volume:  
CALL LOG  
Ringer will be off  
if the volume is  
set to zero, and  
a ringer off icon  
will be displayed.  
>RINGER VOLUME  
Make sure the handset is in idle mode.  
Press the volume button to display the current volume level on the screen.  
/
• Press VOL or VOL to choose the desired volume level. �hen finished,  
the new volume level will be saved.  
-OR-  
RINGER VOLUME  
If the ringer is  
turned off while  
scrolling through  
the options  
• Press the center NavKey  
• Press the up or down NavKey  
press the center NavKey to confirm.  
• Press the left or right NavKey or  
in idle mode to display the menu.  
or  
to reach RINGER VOLUME then  
in RINGER  
MELODY, the  
sample of ringer  
will not be heard.  
to adjust the volume. A sample of  
each ringer volume will be played when scrolling through the choices.  
• Press the center NavKey  
to save. You’ll hear a confirmation tone.  
RINGER VOLUME  
>RINGER TONE  
Ringer melody  
This feature allows you to choose from ten ringer tones for incoming calls. To  
choose a ringer tone:  
• Press the center NavKey  
in idle mode to display menu.  
• Press the up or down NavKey  
or  
to reach RINGER TONE, and press  
RINGER TONE  
1
the center NavKey  
to confirm.  
Press the up or down NavKey  
sample of the ringer tone will be played when scrolling through the options.  
or  
to choose the desired ringer tone. A  
• Press the center NavKey  
to save. You’ll hear a confirmation tone.  
>KEY TONE  
LANGUAGE  
Key tone  
If you set the key tone to off, you will not hear a beep tone when you press  
any of the handset keys.  
• Press the center NavKey  
in idle mode to display menu.  
10  
 
Telephone settings  
• Press the up or down NavKey  
the center NavKey  
Press the up or down NavKey  
press the center NavKey  
or  
to reach KEY TONE then press  
.
KEY TONE  
ON  
or  
to choose between ON or OFF then  
When the  
.
telephone is in  
pulse dial mode,  
it is possible  
Language  
The language menu allows you to select between ENGLISH, FRANÇAIS or  
to switch to  
ESPAÑOL to be used in all menus and screen displays. To change the language:  
LANGUAGE  
ENGLISH  
temporary tone  
dial mode during  
an ongoing call  
by pressing  
*TONE. Once  
pressed, tone  
dial mode will  
be used for the  
rest of the call.  
After hang up,  
the telephone will  
return to pulse  
dialing for the  
next call.  
• Press the center NavKey  
in idle mode to display menu.  
• Press the up or down NavKey  
or  
to reach LANGUAGE then press  
the center NavKey  
.
• Press the up or down NavKey  
or  
to scroll through the choices, then  
press the center NavKey  
.
>CLR VOICE MAIL  
DIAL TYPE  
Clear voicemail  
In this menu, you can turn off the message waiting indication on the  
handset screen.  
• Press the center NavKey  
in idle mode to display menu.  
TURN INDICATOR  
OFF?  
• Press the up or down NavKey  
or  
to reach CLR VOICE MAIL, and  
press the center NavKey  
.
• Press the center NavKey  
displays, or press OFF/CLEAR to cancel.  
to confirm when TURN INDICATOR OFF?  
>DIAL TYPE  
Dial type  
The dial type is preset to touch tone. If you would like to change this setting  
to dial pulse (rotary):  
• Press the center NavKey  
• Press the up or down NavKey  
in idle mode to display menu.  
or to reach DIAL TYPE then press  
DIAL TYPE  
TONE  
the center NavKey  
• Press the up or down NavKey  
PULSE, then press the center NavKey  
.
or  
to choose between TONE or  
.
 
11  
Basic operation  
Make, answer and end calls with the handset  
To make a call press  
/FLASH or  
/SPEAKER, then dial the  
The screen  
displays  
number.  
-OR-  
the elapsed time  
as you talk (in  
hours, minutes  
and seconds).  
While entering a  
number to dial,  
press MUTE/  
• Dial the number then press  
• To answer a call, press  
pad keys (0-9, #, *).  
• To end a call, press OFF/CLEAR, or put the handset in the telephone  
base or charger.  
/FLASH or  
/SPEAKER.  
/FLASH,  
/SPEAKER or any of the dial  
REMOVE or  
OFF/CLEAR  
Speakerphone  
to backspace;  
press and hold  
REDIAL/PAUSE  
to insert a pause.  
• During a call, press  
/SPEAKER on the handset to select between  
speakerphone and normal handset use.  
Mute  
The mute function allows you to hear the other party, but they will not  
be able to hear you. To use the mute function:  
• During a call, press MUTE/REMOVE on the handset.  
• The screen will display the MUTE icon  
.
• Press MUTE/REMOVE again to return to normal conversation.  
PHONE  
MUTED  
00:00  
MUTE  
12  
 
Basic operation  
Volume  
• During a call, use the volume button on the right side of the handset to  
adjust the listening volume.  
• Press the VOL or VOL volume control key to adjust the volume to a  
comfortable level.  
Ringer mute  
This feature allows you to mute the ringer temporarily when the telephone  
is ringing.  
• Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily  
silence the ringer. The next call will ring normally.  
RINGER MUTE  
INTERCOM TO:  
Call waiting  
If you have call waiting service, you will hear a tone if there is an incoming  
call during a telephone conversation. Press the  
to answer the new incoming call.  
/FLASH on the handset  
Intercom  
The intercom feature allows conversation between one handset to  
another.  
CALLING  
HANDSET X  
Press INT to display menu while in idle mode.  
• The screen will display INTERCOM TO:  
• Use the dial pad to select the handset you wish to intercom.  
The screen of the originating handset will display CALLING HANDSET X.  
HANDSET x  
IS CALLING  
• The destination handset will ring, and the screen will display HANDSET  
X IS CALLING.  
 
13  
Basic operation  
• To answer the intercom call on the handset, press  
/FLASH,  
/SPEAKER, INT or any dialing keys (0-9,#,*) on the handset.  
• To end an intercom call, press INT, OFF/CLEAR, or place the handset  
back in the telephone base or charger.  
If the destination  
handset does  
not pick up the  
intercom call,  
the originating  
handset can  
return to the  
Conference call  
You can conference up to two registered handsets on an external line. If  
one handset is on the line, press  
handset to join the call.  
/FLASH or  
/SPEAKER on another  
external call by  
pressing  
/FLASH, or  
OFF/CLEAR.  
Transfer an external call  
This telephone allows you to transfer an external call from one handset to  
any other handset.  
If a call remains  
on hold for about  
100 seconds,  
the screen of  
the originating  
handset shows  
UNABLE TO  
CALL. TRY  
• During a call, press INT to put the call on hold at the originating handset.  
The screen will display TRANSFER TO:  
• Use the keypad to select the number of the destination handset, and the  
screen will display CALLING HANDSET X.  
• The destination handset will ring and the screen displays HANDSET X  
IS CALLING.  
• To answer the call at the destination handset, press  
/SPEAKER, INT or any dialpad keys (0-9, #, *) on the destination  
handset.  
• Now the party at the originating handset can have a conversation with the  
party at the destination handset, and the screen displays INTERCOM.  
To let the destination handset join the external conversation, press and  
hold INT on the originating handset.  
TRANSFER TO:  
AGAIN and  
/FLASH,  
reconnects to  
the external call  
automatically.  
The destination  
handset returns  
to idle mode.  
INTERCOM  
• Press OFF/CLEAR on the originating handset to transfer the call.  
14  
 
Basic operation  
Switch between external and internal calls  
When on an external call and you wish to intercom another system handset  
in your home without ending the external call:  
Press INT. The screen will display TRANSFER TO:  
OUTSIDE  
Press the handset number you wish to reach. The screen will display  
CALLING HANDSET X. The destination handset will ring and its screen  
will display HANDSET X IS CALLING.  
Press INT on the originating handset to switch between the external call  
(outside) and intercom call.  
Answer an incoming call during an intercom call  
• During an intercom call, there will be an alert tone signaling an incoming  
call.  
• To answer the incoming call, press  
/FLASH or  
/SPEAKER on  
the handset, and the intercom call will end automatically.  
• To terminate the intercom call without answering the incoming call, press  
OFF/CLEAR on the handset.  
** PAGING **  
Find handset  
This feature allows the telephone base to page all the handsets.  
• Press FIND HANDSET on telephone base, all the handset(s) will ring  
and the screens display PAGING.  
• To stop paging, press FIND HANDSET again on the telephone base,  
/FLASH or any dialpad keys (0-9, #, *) on the handset.  
Voicemail  
If you subscribe to voicemail service and you have a new voicemail  
message, the VOICEMAIL indicator on the telephone base will flash and  
the handset will display NEW VOICE MAIL  
. Please contact your local  
telephone company for more information about voicemail service.  
 
15  
Advanced operation  
Directory  
The directory on the handset can store up to 50 entries, each entry consists  
up to 32 digits and 16 characters.  
DIRECTORY EMPTY  
Since the  
directory is  
shared by all the  
handsets, only  
one handset  
can review the  
directory at a  
time.  
If a handset  
attempts to enter  
the directory  
while another  
handset is in the  
directory, NOT  
AVAILABLE AT  
THIS TIME will  
be displayed.  
The directory can be accessed while in idle mode by pressing  
center NavKey twice.  
or the  
• Press OFF/CLEAR to exit the menu without saving any changes.  
DIRECTORY EMPTY is displayed on screen when there is no entry in  
the directory.  
Store a directory entry  
Press the center NavKey  
center NavKey to enter the directory.  
• Press the up or down NavKey or to choose STORE when in the  
directory menu. Press the center NavKey to select.  
in idle mode to display menu, and press the  
>DIRECTORY  
CALL LOG  
• The screen displays ENTER NUMBER. Use the dial pad to enter the  
number.  
REVIEW  
>STORE  
Press MUTE/REMOVE to backspace, or press and hold REDIAL/PAUSE  
for at least three seconds to insert a pause. Press the center NavKey  
.
• The screen displays ENTER NAME. Use the dial pad (see the Chart of  
characters on page 17) to enter the name.  
Press MUTE/REMOVE to backspace, or press # to insert a space. Press  
ENTER NUMBER  
_
the center NavKey  
to confirm.  
• When the directory is full and a save is attempted, LIST FULL will  
display.  
• If you attempt to save a number already stored in the directory, ALREADY  
LIST FULL  
SAVED will display.  
16  
 
Advanced operation  
Directory  
Chart of characters  
When you enter  
a name, the  
handset will  
automatically  
display the first  
character of  
each word in  
uppercase.  
Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular  
key causes characters to be displayed in the following order:  
Number  
Characters by number of key presses  
Key  
1
1
2
3
4
,
5
-
6
.
7
&
c
f
8
9
1
#
2
A
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
Press the up or  
down NavKey  
3
D
or  
to move the  
4
G
i
cursor one space  
to the left or right.  
Press # to enter a  
5
J
L
l
6
M
O
R
V
Y
m
7
t
o
q
v
x
space.  
7
P
r
s
z
8
T
9
W
9
y
0
0
*
*
?
!
/
(
)
@
#
space  
• When entering characters, press MUTE/REMOVE to backspace. The entire name or number can  
be removed by pressing and holding MUTE/REMOVE for at least three seconds.  
• To insert a dialing pause, press and hold REDIAL/PAUSE for at least three seconds until a  
lowercase p appears on the handset screen.  
 
17  
Advanced operation  
Directory  
Search the directory  
Entries are sorted alphabetically, and names beginning with numbers  
are presented first. An alphabetical search can be done after entering  
the directory.  
>REVIEW  
STORE  
For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or  
three times to find Linda.  
• Press  
REVIEW when in the directory.  
to enter the directory, or press the center NavKey  
to choose  
VTECH  
188005959511  
Use the dial pad to display the first name beginning with a letter  
associated with that key.  
Dial a directory entry  
• Press to enter the directory, or press the center NavKey  
REVIEW when in the directory menu.  
• Press the up or down NavKey or  
use the alphabetical search to find it.  
to choose  
to scroll to the desired entry, or  
• Press  
/FLASH or  
/SPEAKER to dial the entry.  
Edit a directory entry  
• Press  
to enter the directory, or press the center NavKey  
and  
use the up or down NavKey  
or  
to choose REVIEW when in the  
directory menu and press the center NavKey  
• Press the up or down NavKey or to scroll to the desired entry,  
or use the alphabetical search to find the number. Press the center  
NavKey  
.
EDIT NUMBER  
595-9511_  
.
• The screen displays EDIT NUMBER. Use the dial pad to enter the  
number.  
18  
 
Advanced operation  
Directory  
• Press MUTE/REMOVE to backspace, or press and hold REDIAL/  
PAUSE for at least three seconds to insert a pause. Press the center  
NavKey  
.
• The screen displays EDIT NAME. Use the dial pad (see the Chart of  
characters on page 17) to enter the name.  
EDIT NAME  
VTECH_  
• Press MUTE/REMOVE to backspace, or press # to insert a space.  
Press the center NavKey  
to confirm.  
Delete a directory entry  
• Press  
REVIEW when in the directory menu.  
• Use the up or down NavKey or  
to enter the directory, or press the center NavKey  
to choose  
to scroll to the desired entry, or use  
the alphabetical search to find the number.  
• Press MUTE/REMOVE to remove the entry, you’ll hear a confirmation  
tone.  
Caller ID  
If you subscribe to caller ID service, information about each caller will be  
displayed after the first or second ring. This information will be stored in  
the call log.  
• The call log can store up to 50 entries.  
• You can review, redial, and copy the entry into the directory.  
• Entries are displayed in reverse chronological order, from the newest to  
the oldest entry.  
• When the call log is full, the oldest entry is deleted to make room for new  
incoming call information.  
 
19  
Advanced operation  
Caller ID  
HANDSET x  
XX MISSED CALLS  
XX MISSED CALL and the NEW icon will be displayed on screen  
if there are new call log entries (including missed and un-reviewed  
calls.)  
CALL LOG EMPTY will display on screen if there are no call log  
entries.  
Due to regional  
service  
differences,  
the caller ID  
information  
CALL LOG EMPTY  
may not be  
The call log can be accessed on the handset by pressing CID, or pressing  
the center NavKey then CALL LOG, then press the center NavKey  
again. If the telephone number of caller ID matches the exact telephone  
number in the directory, the name of the entry will be shown, otherwise,  
the name will be shown as delivered by the telephone company.  
available for  
every incoming  
call. In addition,  
the callers may  
intentionally  
block their name  
and/or telephone  
number.  
>CALL LOG  
RINGER VOLUME  
Review the call log  
• When in the call log, use the up or down NavKey  
through the call log on the handset.  
or  
to scroll  
The time of all  
handsets is  
• The name, number, date and time of all incoming calls are displayed  
on the screen.  
• There will be an error tone when the list reaches the top or the end  
of the call log.  
A. PERSON  
595-9511  
automatically set  
and updated with  
incoming caller ID  
information if you  
subscribe to this  
service.  
3:45AM  
1/02  
Dial a call log entry  
• When in the call log, use the up or down NavKey  
the desired entry.  
or  
to scroll to  
595-5911  
1-595-5911  
800-595-5911  
• Press # repeatedly to display the possible dialing options when the  
telephone number in call log has 7, 8, 10 or 11 digits. For example, if the  
original number was 800-595-5911, then the display options will be:  
1-800-595-5911  
• Press  
/FLASH or/SPEAKER to dial the entry.  
20  
 
Advanced operation  
Caller ID  
Save an entry to the directory  
• When in the call log, press the up or down NavKey  
to the desired entry. Press # repeatedly to display the possible dialing  
options when the telephone number in call log has 7, 8, 10 or 11  
digits. For example, if the original number was 800-595-5911, then  
the display options will be :  
While reviewing  
the call log, press  
# repeatedly to  
display the other  
dialing options.  
The available  
or  
to scroll  
595-5911  
1-595-5911  
800-595-5911  
1-800-595-5911  
options are: (1  
+ area code +  
number, area code  
+ number, 1 +  
• Press the center NavKey  
• If the entry has a name and a number, the screen displays SAVED.  
• If the entry only has a name or a number, EDIT NAME or EDIT  
to save the entry.  
SAVED  
NUMBER will display on screen. Use the dial pad to enter the name  
number, number  
only).  
or number, and press the center NavKey  
to save the entry.  
When saving or  
deleting a number  
on one handset, it  
will automatically  
update all other  
handsets.  
Only one handset  
can review the  
directory or call log  
at a time. If another  
handset attempts  
to enter the call  
log, it will display  
NOT AVAILABLE  
AT THIS TIME.  
 
21  
Advanced operation  
Caller ID  
• If the entry does not have a name and a number, UNABLE TO SAVE  
will display on screen.  
UNABLE TO SAVE  
Delete one or all entries  
• While in the call log, press the up or down NavKey  
the desired entry.  
or  
to scroll to  
DELETE ALL  
CALLS?  
• Press MUTE/REMOVE to delete an entry. Press and hold MUTE/  
REMOVE to delete all entries, the screen display DELETE ALL CALLS?  
then press the center NavKey , you’ll hear a confirmation tone.  
Handset display screen messages  
Display:  
Means:  
The other party is blocking the name information.  
The other party is blocking the telephone number information.  
The other party is blocking the name and number information.  
This caller’s name is unavailable.  
PRIVATE NAME  
PRIVATE NUMBER  
PRIVATE CALLER  
UNKNOWN NAME  
UNKNOWN NUMBER  
UNKNOWN CALLER  
LONG DISTANCE  
This caller’s number is unavailable.  
No call information is available about this caller.  
This is a long distance call.  
22  
 
Advanced operation  
Redial list  
The telephone stores the five most recently dialed numbers in the redial  
list. You can review, redial, or save numbers into the directory.  
• �hen there are already five entries in the redial list, the oldest entry is  
deleted to make room for the newest entry.  
• Entries are displayed in reverse chronological order, i.e. from the most  
recent to the oldest entry.  
The redial list can be accessed on the handset by pressing REDIAL/  
PAUSE while in idle mode.  
Dial from redial  
• While in the redial list, press REDIAL, or press the up or down NavKey  
or  
to scroll to the desired number.  
• Press  
/FLASH or /SPEAKER to dial the number.  
• To change the number before dialing, press the center NavKey  
select the number, and use the keypad to change the number.  
to  
• Press MUTE/REMOVE to backspace, or press and hold REDIAL/  
PAUSE for at least three seconds to insert a pause. Press  
/FLASH or  
Delete a redial entry  
• When in the redial list, press REDIAL, or press the up or down NavKey  
/SPEAKER to dial the number.  
or to scroll to the number to be deleted.  
• Press and hold MUTE/REMOVE to remove the redial entry. A  
confirmation tone will be heard.  
 
23  
Handset display screen messages  
The telephone number you have entered is already stored in  
the directory.  
ALREADY SAVED  
There are no call log entries.  
CALL LOG EMPTY  
Calling another handset.  
CALLING HANDSET X  
The cordless handset is searching for the telephone base.  
There is no directory entry.  
CONNECTING......  
DIRECTORY EMPTY  
HANDSET X IS CALLING  
Other handset is calling.  
The handset is on an intercom call.  
There is an incoming call.  
INTERCOM  
INCOMINGCALL  
INTERCOM ENDED  
LIST FULL  
The handset is terminating an intercom call.  
The directory is full.  
The battery needs to be recharged.  
LOW BATTERY  
Communication between handset and telephone base is lost  
in intercom call.  
NO SIGNAL,CALL ENDED  
Connected to the external call during call transfer.  
OUTSIDE  
The cordless handset locator has been activated.  
**PAGING**  
PLACEIN CHARGER  
The battery is very low. The handset should be placed in the  
telephone base or charger.  
24  
 
Handset display screen messages  
The ringer is muted temporarily during incoming call.  
RINGER MUTE  
Your operation has been saved.  
SAVED  
Target handset is out of range, or on an external call during intercom  
call.  
UNABLE TO CALL  
TRY AGAIN  
You are attempting to save caller ID entry with no name or  
number.  
UNABLE TO SAVE  
The battery is not installed or not installed properly in the handset.  
-OR -  
The battery needs to be replaced.  
WARNING  
CHECK BATTERY!  
-OR -  
An incorrect battery has been installed by mistake. Use only the  
supplied VTech battery or equivalent.  
There are un-reviewed calls in your call log.  
XX MISSED CALLS  
MICROPHONE ON  
MUTE has been turned off and the person on the other end can  
hear you.  
A handset on the telephone line is in use.  
LINE IN USE  
ENDED  
You have just ended a call.  
There is no telephone line connected.  
NO LINE  
There are new voice mail message(s).  
The handset is in use.  
NEW VOICE MAIL  
PHONE  
The handset speakerphone is in use.  
SPEAKER  
 
25  
Handset and base indicators  
Handset lights  
• On when the handset speakerphone is in use.  
Base lights  
IN USE  
• Flashes when there is an incoming call, or another handset is in use.  
• On when the handset is in use.  
VOICEMAIL  
CHARGE  
• Flashes when there is a new message on the answer machine.  
• On when the handset is in the telephone base.  
Handset icons  
• Microphone is muted.  
MUTED  
Ringer off.  
• New call log entries.  
NEW  
NEW VOICEMAIL  
SPEAKER  
• New voicemail received.  
• In speakerphone mode.  
Battery indicator  
• Cycles (low, medium, and full) when handset battery is charging.  
• Flashes when a low battery condition is detected.  
26  
 
Battery  
After the battery is fully charged, you can expect the following performance:  
Operation  
Operating time  
8 hours  
While in use (talking)  
While not in use (standby*)  
96 hours (4 days)  
*Handset is off the telephone base but not in use.  
The battery needs charging when:  
• A new battery is installed in the handset.  
• The telephone beeps twice when taken off the telephone base.  
• Battery indicator on the handset display is flashing.  
CAUTION:  
To reduce the risk of fire or injury to persons, read and follow these instructions:  
1. Use only the battery(ies) provided or equivalent.  
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special  
disposal instructions.  
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if swallowed.  
4. Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets,  
and keys. The battery and/or conductor may overheat and cause burns.  
5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and  
limitations specified in this manual.  
WARNING:  
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.  
 
27  
Troubleshooting  
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at  
com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377.  
Problem  
Suggestion  
My telephone does not • Make sure the battery is installed and charged correctly (see pages 3 and 27). For optimum  
work at all.  
daily performance, return the cordless handset to the telephone base after use.  
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall  
switch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the modular  
wall jack.  
• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.  
Allow up to one minute for the cordless handset and base to synchronize.  
• Charge the battery in the cordless handset for at least 16 hours.  
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase  
a new battery.  
• Disconnect the telephone base from the modular jack and plug in a working telephone. If this  
telephone does not work, the problem is probably in the wiring or the local service. Call the  
local telephone company.  
Low Battery is  
• Place the handset in the telephone base or charger for recharging.  
displayed on screen.  
• Remove and re-install the battery and use it normally until fully discharged, then recharge the  
handset on the telephone base or charger for 16 hours.  
• If the above measures do not correct the problem, the battery may need to be replaced.  
28  
 
Troubleshooting  
Problem  
Suggestion  
The battery does not • Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone  
charge in the handset  
or the handset battery  
doesnotacceptcharge.  
base or charger should be on.  
• Remove the battery from the handset and install it in the spare battery compartment on the  
side of the telephone base and let it charge for 16 hours. Then re-install the charged battery  
into the handset.  
• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not  
on, refer to The charge light is off in this section.  
• It may be necessary to purchase a new battery. Please refer to the Battery section (see page  
27) of this user’s manual.  
• The telephone might be malfunctioning. Please refer to the Warranty section (see page 37)  
of this user’s manual for further instruction.  
The CHARGE light is • Clean the charging contacts on the cordless handset(s) and telephone base each month using  
off.  
a pencil eraser or a dry non-abrasive fabric.  
• Make sure the power adapter and telephone line cords are plugged in correctly and  
securely.  
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one  
minute for the cordless handset and telephone base to reset.  
• The telephone might be malfunctioning. Please refer to the Warranty section (see page 37)  
of this user’s manual for further instruction.  
 
29  
Troubleshooting  
Problem  
Suggestion  
The CHARGE Indicator • This is a signal that the battery is very low, completely depleted, or when there is no electrical  
on the telephone base  
contact between the battery and the telephone base.  
is flashing.  
• Ensure the connector of the battery is securely plugged into the handset and place the handset  
in the telephone base for charging.  
There is no dial tone.  
• First, try all the above suggestions.  
• Move the cordless handset closer to the telephone base. It might be out of range.  
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.  
• Disconnect the telephone base from the telephone jack and connect a different telephone.  
If there is no dial tone on the telephone either, the problem is in your wiring or local service.  
Contact your local telephone company.  
The telephone does not • Make sure the ringer is on. (See page 10).  
ring when there is an  
incoming call.  
• Make sure the telephone line cord and power adapter are plugged in properly (see page 2).  
• The cordless handset may be too far from the telephone base. Move it closer to the telephone  
base.  
• There may be too many extension phones on the telephone line to allow all of them to ring  
simultaneously. Try unplugging some of them.  
• If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact the local telephone company (charges may apply).  
• Other electronic products can cause interference to your cordless telephone. Try installing your  
telephone as far away as possible from the following electronic devices: wireless routers, radios,  
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.  
30  
 
Troubleshooting  
Problem  
Suggestion  
The telephone does not • Test a working telephone at the telephone jack. If another telephone has the same problem,  
ring when there is an  
incoming call.  
the problem is in the telephone jack. Contact your local telephone company (charges may  
apply).  
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.  
• Re-install the battery and place the cordless handset in the telephone base.  
• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute  
for this to take place.  
I cannot dial out.  
• First, try all the above suggestions.  
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second  
or two to synchronize with the telephone before producing a dial tone. Wait an extra second  
before dialing.  
• Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the  
service in your area. Refer to the Dial type section of this user’s manual (page 11) to set the  
dial mode.  
• If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact your local telephone company (charges may apply).  
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause  
the telephone to not dial out properly. If you cannot eliminate the background noise, first try  
muting the cordless handset before dialing, or dialing from another room in your home with  
less background noise.  
 
31  
Troubleshooting  
Problem  
Suggestion  
There is noise  
or interference  
during a telephone  
conversation.  
• The handset may be out of range. Move it closer to the telephone base.  
• Appliances or other cordless telephones plugged into the same circuit as the telephone base  
can cause interference. Try moving the appliance or telephone base to another outlet.  
• Other electronic products can cause interference to your cordless telephone. Try installing  
your telephone as far away as possible from the following electronic devices: wireless routers,  
radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room  
monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and  
other cordless telephones.  
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience  
static on your telephone while the microwave oven is operating. Do not install this telephone  
in the same outlet or near a microwave oven.  
My calls fade out or  
cut in and out when I  
am using the cordless  
handset.  
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or  
modem/surge protector) into a different location. If this solves the problem, re-locate your  
telephone or modem farther apart from each other, or use a different surge protector.  
The layout of your home or office might be limiting the operating range. Trying moving the  
telephone base to another location, preferably a higher location for better reception.  
• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls  
are still not clear, the problem is probably in the wiring or local service. Contact your local  
service company (charges may apply).  
• If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact the local telephone company (charges may apply).  
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack  
that has a telephone connected to it. Contact your DSL service provider for filter information.  
32  
 
Troubleshooting  
Problem  
Suggestion  
I hear other calls when • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you  
using the telephone.  
still hear other calls, the problem is probably in the wiring or local service. Call your local  
telephone company.  
I hear noise in the  
cordless handset, and  
none of the keys or  
buttons work.  
• Make sure the telephone line cord is plugged in securely.  
MycallerIDfeaturesare • Caller ID is a subscription service. You must subscribe to this service from your local telephone  
not working properly.  
company for this feature to work on your telephone.  
• The caller may not be calling from an area which supports caller ID.  
• Both you and the caller’s telephone companies must use equipment which are compatible  
with caller ID service.  
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
The system does not • Make sure you subscribe to Caller ID with Call Waiting features services provided by the local  
receive caller ID or  
the system does not  
display caller ID during  
call waiting.  
telephone company.  
• The caller may not be calling from an area which supports caller ID.  
• Both you and the caller’s telephone companies must use equipment which are compatible  
with caller ID service.  
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
 
33  
Troubleshooting  
Problem  
Suggestion  
The messages on  
the system are very  
difficult to hear.  
• Press VOL  
/
on the side of the handset to increase the speaker volume.  
My cordless handset • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a  
beeps five times and  
is not per forming  
normally.  
different working electrical outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base. It may be out of range.  
• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and  
plug it back in again. Allow up to one minute for the cordless handset and the telephone base  
to synchronize.  
• Other electronic products can cause interference to your cordless telephone. Try installing  
your telephone as far away from these electronic devices as possible: wireless routers, radios,  
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless telephones.  
Common cure for  
electronic equipment.  
• If the unit is not responding normally, trying putting the cordless handset in the telephone base  
or the charger. If it does not seem to respond, try the following (in the order listed):  
• Disconnect the power to the telephone base.  
• Disconnect the battery on the cordless handset and the spare battery in the telephone base.  
• Wait a few minutes before connecting power to the telephone base.  
• Re-install the battery and place the cordless handset into the telephone base or charger.  
• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up  
to one minute for this to take place.  
34  
 
Important safety instructions  
�hen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be  
blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should  
not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your  
dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.  
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk  
of fire or electric shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than  
specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions, as improper  
adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.  
E. If the product has been dropped and the base and/or handset has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the handset of your telephone next to your ear when it is in normal talk.  
16. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or  
under-the-table/cabinet outlet.  
SAVE THESE INSTRUCTIONS  
35  
 
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a  
certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.  
When the handset is out of range, the handset will display Searching. The user can access the handset directory, and certain parts of the menu system, i.e. handset setting and registration, but not  
the time setting and base setting. Not possible will be displayed if access is tried.  
If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press TALK/FLASH. Move closer to the telephone base, then press  
TALK/FLASH to answer the call.  
If the handset moves out of range during a telephone conversation, there might be interference.  
To improve reception, move closer to the base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or  
cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.  
About cordless telephones  
Privacy: the same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so  
there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on corded telephones.  
Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot  
be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.  
Potential TV Interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place  
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone father away from the TV or VCR will often reduce or  
eliminate the interference. (Applies to 25 channel cordless telephones only).  
Rechargeable Batteries: This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery  
with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.  
Nickel-Metal Hydride Rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
36  
 
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”)  
are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.  
This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we  
may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective  
parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition.  
You should expect the repair or replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,  
this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining  
on the original one-year warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to  
Products used for rental purposes); or  
7.  
Product returned without valid proof of purchase (see item 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, please call 1-800-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual  
- a check of the Product controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of  
the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes  
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will  
notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are  
not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and  
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
 
37  
Warranty  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties  
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to  
this limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from  
date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any  
indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute  
equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
FCC, ACTA and IC regulations  
FCC Part 15  
ThisequipmenthasbeentestedandfoundtocomplywiththerequirementsforaClassBdigitaldeviceunderPart15oftheFederalCommunicationsCommission(FCC)rules.Theserequirementsareintended  
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product.  
This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the  
user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting  
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company.  
38  
 
FCC, ACTA and IC regulations  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your  
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter-  
rupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you  
of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device  
must accept any interference, including interference that may cause undesired operation of the device.  
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® Seal  
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and  
recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in  
your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product  
service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in  
this program is part of its commitment to protecting our environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
 
39  
Technical specifications  
Frequency control  
Transmit frequency  
Receive frequency  
Channels  
Crystal controlled  
PLL synthesizer  
Telephone base: 5725-5850 MHz  
Handset: 2400-2483 MHz  
Telephone base: 2400-2483.5 MHz  
Handset: 5725-5850 MHz  
95  
Nominal effective range  
Size  
Maximum power allowed by FCC and IC. Actual operating range may vary according  
to environmental conditions at the time of use.  
Handset: 158.7mm X 52.7mm X 41.3mm  
Telephone base: 128.7mm X 122.6mm X 77.5mm  
Weight  
Handset: 145.0 grams (including battery)  
Telephone base: 423.8 grams  
Power requirements  
Handset: 3 cells AAA 3.6V 600mAh NiMH battery  
Telephone base: DC 9V@ 400mA  
Charger: DC 9V @200mA  
Memory  
Directory: 50 memory locations; up to 32 digits, 16 characters per location  
Call log: 50 memory locations  
40  
 
Index  
Dial from redial 23  
Dial type 11  
Directory 16-18  
Intercom 13  
Internet 6  
A
About caller ID 5  
About cordless telephones 36  
Advanced operation 16-23  
Answer an incoming call during an  
intercom call 15  
K
E
Key tone 10  
Edit a directory entry 18  
L
F
Language 11  
B
FCC, ACTA and IC regulations 38, 39  
Find handset 15  
Base layout 9  
Basic operation 12-15  
Battery 27  
Belt clip 4  
M
Maintenance 36  
H
Make, answer, and end calls with the  
handset 12  
Mute 12  
Handset and base indicators 26  
Handset display screen messages  
22-25  
C
Caller ID 5, 19-22  
Call waiting 13  
Chart of characters 17  
Clear voice mail 11  
Conference call 14  
Handset icons 26  
Handset layout 8  
Handset lights 26  
Headset 4  
O
Operating range 36  
P
Parts checklist 1  
I
D
If you subscribe to DSL service 6  
Important safety instructions 35  
Index 41  
Delete a directory entry 19  
Delete a redial entry 23  
Delete one or all entries 22  
Dial a call log entry 20  
Dial a directory entry 18  
R
Redial list 23  
Review the call log 20  
Ringer melody 10  
Ringer mute 13  
Installation 1-7  
Install handset battery 3  
 
41  
Index  
Ringer volume 10  
Warranty 37,38  
S
Save an entry to the directory 21  
Search the directory 18  
Store a directory entry 16  
Speakerphone 12  
Switch between external and intercom  
call 15  
T
Table of contents ii, iii  
Technical specifications 40  
The RBRC® Seal 39  
Telephone base installation 2  
Telephone base layout 9  
Telephone settings 8-11  
Transfer an external call 14  
Troubleshooting 28-34  
V
Voicemail 15  
Voicemail service 5  
Volume 13  
W
Wall mounting bracket installation 7  
42  
 
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.  
Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China.  
Issue Ver  
0.6  
91-000923-020-100  
 

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