Congratulations
on purchasꢀng your new VTech product.
Before usꢀng thꢀs telephone, please read the
Important safety instructions
on page 47 of thꢀs manual.
Thꢀs manual has all the feature operatꢀons and troubleshootꢀng necessary to ꢀnstall and operate
your new VTech telephone. Please revꢀew thꢀs manual thoroughly to ensure proper ꢀnstallatꢀon
and operatꢀon of thꢀs ꢀnnovatꢀve and feature rꢀch VTech product. For support, shoppꢀng, and
The ENERGY STAR® program (www.energystar.gov) recognꢀzes and encourages
the use of products that save energy and help protect our envꢀronment. We are
proud to mark thꢀs product wꢀth the ENERGY STAR® label ꢀndꢀcatꢀng ꢀt meets the
latest energy effꢀcꢀency guꢀdelꢀnes.
Compatible with
Hearing Aid T-Coil
Telephones ꢀdentꢀfꢀed wꢀth thꢀs logo have reduced noꢀse and ꢀnterference when
used wꢀth most T-coꢀl equꢀpped hearꢀng aꢀds and cochlear ꢀmplants. The TIA-1083
Complꢀant Logo ꢀs a trademark of the Telecommunꢀcatꢀons Industry Assocꢀatꢀon.
Used under lꢀcense.
T
TIA-1083
ꢀ
Table of contents
Appendix. . . . . . . . . . . . . . . . . . . . . 44
ꢀꢀꢀ
Getting started
Parts checklist
Your telephone contaꢀns the followꢀng ꢀtems. Save your sales receꢀpt and orꢀgꢀnal
packagꢀng ꢀn case your telephone needs warranty servꢀce.
• To purchase
replacement
batterꢀes or power
adapter(s), vꢀsꢀt
our websꢀte at
com or call
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
A
BC
D
E
F
JKL
TUV
OPER
MNO
P
QRS
W
X
Y
Z
TONE
1. Quꢀck start guꢀde
3. Telephone base wꢀth
mountꢀng bracket
4. Telephone base
power adapter
2. Handsets
(2 for CS5121-2,
3 for CS5121-3/CS5122-3,
4 for CS5121-4)
5. Chargers
8. Batterꢀes
7. Battery compartment
covers
(1 for CS5121-2,
(2 for CS5121-2,
2 for CS5121-3/CS5122-3,
3 for CS5121-4)
3 for CS5121-3/CS5122-3,
4 for CS5121-4)
(2 for CS5121-2,
6. Charger adapters
(1 for CS5121-2,
3 for CS5121-3/CS5122-3,
4 for CS5121-4)
2 for CS5121-3/CS5122-3,
3 for CS5121-4)
10. User’s manual
9. Telephone lꢀne cord
1
Getting started
Telephone base and charger(s) installation
Install the telephone base and charger(s) as shown below. Make sure that the
electrꢀcal outlet ꢀs not controlled by a wall swꢀtch. If you subscrꢀbe to hꢀgh-speed
Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your telephone lꢀnes,
you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL
ꢀnterference. Please contact your DSL servꢀce provꢀder for more ꢀnformatꢀon
about DSL filters.
• Use only the
power adapter(s)
supplꢀed wꢀth thꢀs
product. To order
a replacement,
vꢀsꢀt our websꢀte at
com or call
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
Telephone base
power adapter
Telephone
wall jack
Charger
adapter
Electrꢀcal outlet
(not controlled by
a wall swꢀtch)
• The power
adapters are
ꢀntended to be
correctly orꢀented
ꢀn a vertꢀcal
DSL filter (not included)
requꢀred ꢀf you have
DSL hꢀgh-speed
Internet servꢀce
or floor mount
posꢀtꢀon. The
Telephone lꢀne cord
prongs are not
desꢀgned to hold
the plug ꢀn place
ꢀf ꢀt ꢀs plugged ꢀnto
a ceꢀlꢀng or an
under-the-table/
cabꢀnet outlet.
DC 7.5V
Charger
Telephone base
2
Getting started
Battery installation and charging
Install the battery as shown below. The battery may have enough charge for
short calls. For best performance, charge the battery for at least 16 hours before
use. When the battery power ꢀs low, LOW BATTERY wꢀll be dꢀsplayed and wꢀll
flash on the handset screen. When fully charged, the handset battery provides
approximately five hours of talk time or six days of standby time.
1. Insert the plug of the battery as ꢀndꢀcated. Make sure ꢀt ꢀs plugged securely
and matches the color-coded label ꢀnsꢀde the battery compartment.
2. Place the battery wꢀth the label THIS SIDE UP facꢀng up and the wꢀres ꢀnsꢀde
the battery compartment.
3. Align the battery compartment cover flat against the battery compartment,
then slꢀde ꢀt upwards untꢀl ꢀt clꢀcks ꢀnto place.
4. Charge the handset by placꢀng ꢀt ꢀn the telephone base or charger. The handset
charge lꢀght wꢀll be on when chargꢀng.
• If the handset wꢀll
not be used for
a long perꢀod of
tꢀme, remove the
battery to prevent
possꢀble leakage.
• To purchase
replacement
batterꢀes, vꢀsꢀt our
websꢀte at www.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
com or call 1 (800)
267-7377.
4
1
3
2
A
BC
D
E
F
Z
JK
L
V
MNO
P
QRS
T
U
W
X
Y
T
ONE
OPER
3
Getting started
Mounting bracket installation
Your telephone base comes wꢀth the mountꢀng bracket ꢀnstalled, ready for desktop
use. You may also mount your telephone onto a standard telephone wall plate.
Wall mounting bracket installation:
To prepare the telephone base for wall mountꢀng, you wꢀll need to remove the
bracket ꢀf ꢀt ꢀs currently attached for desktop use. Press on the tabs located on
the legs of the bracket to loosen, then lꢀft the bracket up and away from the
telephone base.
1. Fꢀrst, ꢀnsert the lower portꢀon tabs of the mountꢀng bracket ꢀnto the lower
grooves ꢀn the telephone base, then snap the upper portꢀon tabs of the mountꢀng
bracket ꢀnto place.
2. Mount the telephone base on the wall by posꢀtꢀonꢀng ꢀt so the mountꢀng studs
will fit into the holes on the telephone base and mounting bracket. Slide the
telephone base down on the mountꢀng studs untꢀl ꢀt locks ꢀnto place.
3. To remove the bracket, press both upper portion tabs firmly inward and pull
the bracket downward untꢀl ꢀt releases from the grooves.
upper portꢀon tabs
mꢀddle grooves
Mountꢀng bracket
lower portꢀon
tabs
lower groove
upper grooves
Mountꢀng bracket ꢀn wall mount orꢀentatꢀon
4
Getting started
Mounting bracket installation (continued)
Desktop/tabletop bracket installation:
Your phone comes ready for table or desktop use. If you have reposꢀtꢀoned the
bracket for wall mountꢀng and now want to return to desktop use, follow these
steps:
1. Insert the lower portꢀon tabs of the mountꢀng bracket ꢀnto the upper grooves
of the telephone base.
2. Snap the upper portꢀon tabs of the bracket ꢀnto place.
3. To remove the bracket, press both upper portion tabs firmly inward and pull
the bracket upward untꢀl ꢀt ꢀs released from the grooves.
5
Getting started
/VOL+/
Handset layout
• Press to dꢀsplay the dꢀrectory when the
telephone ꢀs not ꢀn use.
• Press and hold adjust the rꢀnger volume
when the telephone ꢀs not ꢀn use.
• Durꢀng a call, press to ꢀncrease the lꢀstenꢀng
volume. A double beep wꢀll sound when the
hꢀghest settꢀng ꢀs reached.
Press to scroll up whꢀle ꢀn programmꢀng mode
or revꢀewꢀng the redꢀal lꢀst.
CHARGE light
• On when the handset ꢀs chargꢀng ꢀn the telephone
base or charger.
/VOL-/CID
• When the telephone ꢀs not ꢀn use, press to
revꢀew the call log.
• Press and hold whꢀle the phone ꢀs not ꢀn use to
adjust rꢀnger volume.
• Durꢀng a call, press to decrease the lꢀstenꢀng
volume. A double beep wꢀll sound at the
lowest settꢀng.
•
SELECT/X-FER
• Press to store a programmꢀng optꢀon or a
dꢀrectory entry.
•
Press to scroll down whꢀle ꢀn programmꢀng mode
or revꢀewꢀng the redꢀal lꢀst.
/FLASH
• Durꢀng a call, press to transfer a call to
another handset.
OFF
• Press to make or answer a call.
• Durꢀng a call, press to receꢀve an
ꢀncomꢀng call when you receꢀve a call
waꢀtꢀng alert.
• Durꢀng a call, press to hang up.
• Whꢀle the handset ꢀs rꢀngꢀng, press to sꢀlence
the rꢀnger.
Press and hold whꢀle the telephone ꢀs
not ꢀn use to erase the MISSED CALLS
dꢀsplay.
•
TONE
A BC
JKL
DEF
MNO
*
• Press to swꢀtch to tone dꢀalꢀng temporarꢀly
• Durꢀng programmꢀng, press to exꢀt wꢀthout
makꢀng changes.
when usꢀng the pulse servꢀce (page 13).
CHAN/REMOVE
P
QRS
TUV
OPER
W
X Y Z
#
•
Swꢀtch to a clearer channel whꢀle on a call.
• Press repeatedly to dꢀsplay other dꢀalꢀng
optꢀons when revꢀewꢀng the call log (page 27).
TONE
• Press and hold to delete all records ꢀn the
call log when the phone ꢀs not ꢀn use.
• When revꢀewꢀng the call log or redꢀal lꢀst,
press to delete the desꢀred record.
PROG
REDIAL/PAUSE
• Press repeatedly to revꢀew the redꢀal lꢀst.
• Whꢀle dꢀalꢀng or enterꢀng numbers ꢀnto the
dꢀrectory, press to ꢀnsert a dꢀalꢀng pause.
• Press to enter programmꢀng mode
whꢀle the telephone ꢀs not ꢀn use.
6
Getting started
Telephone base layout
X/DELETE
Message window
• Press to delete message
currently playꢀng (page 39).
• Shows the status and number
of messages (page 42).
• Press twꢀce to delete all old
messages when answerꢀng
system ꢀs not ꢀn use (page 40).
/SKIP
• Press to skꢀp to the next
message (page 39).
/REPEAT
VOL+/ VOL-
• Press to repeat a message
or press twꢀce to play back
prevꢀous messages (page 39).
• Press to adjust the playback
volume durꢀng playback
(page 39).
IN USE light
• Flashes when there ꢀs an
ꢀncomꢀng call.
/PLAY/STOP
• Presstoplayorstopmessages
(page 39).
• On steady whꢀle on a call.
ANS ON/OFF
• Press to turn the answerꢀng
system on or off (page 33).
FIND HANDSET
• Press to page all handsets
(page 14).
SET UP
• Press to enter to the set up
menu (pages 34-36).
RECORD
• Press to record a memo (page
40) or an announcement on the
answerꢀng system (page 38).
ANNC
• Press to enter announcement
mode (pages 37-38).
CLOCK
• Press to prevꢀew the date and tꢀme. Press agaꢀn to set the
clock (page 33).
7
Telephone settings
Date and time
If you subscrꢀbe to caller ID servꢀce, the date and tꢀme wꢀll be set automatꢀcally
wꢀth the next ꢀncomꢀng call. If you do not have caller ID servꢀce, you can set the
date and tꢀme manually and ꢀndꢀvꢀdually for each handset.
1. Press PROG when the handset ꢀs not ꢀn use.
• In the event of a
power faꢀlure, the
tꢀme may need to
be reset.
2. Press or untꢀl DATE/TIME ꢀs dꢀsplayed. Press SELECT.
3. When the month is flashing, press or untꢀl the screen dꢀsplays the correct
month and then press SELECT.
4. When the date is flashing, press or untꢀl the screen dꢀsplays the correct
date and then press SELECT.
5. When the hour is flashing, press or untꢀl the screen dꢀsplays the correct
hour and then press SELECT.
6. When the minute is flashing, press or untꢀl the screen dꢀsplays the correct
mꢀnute and then press SELECT.
7. When AM or PM is flashing, press or to choose between AM or PM and
then press SELECT. You will hear a confirmation tone.
8
Telephone settings
Ringer
You can select from the dꢀfferent rꢀngers.
1. Press PROG when the handset ꢀs not ꢀn use.
2. Press or untꢀl the screen dꢀsplays RINGER: and the current settꢀng.
3. Press SELECT. The current setting flashes, and you will hear a sample of the ringer.
4. Press or to select RINGER: 1, 2, 3, or 4. You wꢀll hear a sample of each
rꢀng tone.
• If the rꢀnger
volume ꢀs set to
OFF, RINGER
OFF and
wꢀll be
dꢀsplayed.
• Even ꢀf the rꢀnger
volume ꢀs set to
OFF, the handsets
wꢀll stꢀll rꢀng
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
when you press
FIND HANDSET.
• The telephone
base rꢀnger
volume ꢀs set
separately. See
page 35 for
Ringer volume (handset)
You can change the rꢀnger volume to a comfortable level or turn the rꢀnger off.
1. Press PROG when the handset ꢀs not ꢀn use. Press or untꢀl the screen
dꢀsplays RINGER VOL: and the current settꢀng.
2. Press SELECT. The current setting flashes, and you will hear a sample of the
rꢀnger volume.
detaꢀls.
3. Press or to select rꢀnger volume from OFF, LOW or HI. You wꢀll hear a
sample of the selected volume level.
4. Press SELECT to confirm your selection. You will hear a confirmation tone.
-OR-
1. Press and hold or
untꢀlthescreendꢀsplaysRINGERVOL:andthecurrentsettꢀng
when the handset is not in use. The current setting flashes and you will hear a sample
of the rꢀnger volume.
2. Press or to select rꢀnger volume from OFF, LOW or HI. You wꢀll hear a
sample of the selected volume level.
3. Press SELECT to confirm your selection. You will hear a confirmation tone.
9
Telephone settings
Dial mode
If you have touch tone servꢀce, the telephone ꢀs ready for use as soon as the
battery ꢀs charged. If you have pulse (rotary) servꢀce, you wꢀll need to change
the dꢀal mode.
1. Press PROG when the handset ꢀs not ꢀn use.
2. Press or untꢀl the screen dꢀsplays DIAL MODE: and the current settꢀng.
3. Press SELECT. The current setting flashes.
• If, ꢀn the future,
your phone
servꢀce provꢀder
requꢀres you to
dꢀal the area code
when makꢀng a
local call, or you
want to cancel the
home area code
you have already
programmed,
4. Press or to select TONE or PULSE.
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
reprogram your
home area code
to 000.
Home area code
If you dꢀal your local calls usꢀng only seven dꢀgꢀts (area code not requꢀred), you can
program your home area code, followꢀng the steps below. By programmꢀng your
home area code, when you receꢀve a call wꢀthꢀn your local area, the telephone
number wꢀll automatꢀcally be stored wꢀthout the area code ꢀn the call log.
1. Press PROG when the handset ꢀs not ꢀn use.
2. Press or untꢀl the screen dꢀsplays HOME AREA CODE.
3. Press SELECT. The stored area code is displayed with the first digit flashing.
4. Use the dꢀal key pad to enter the desꢀred home area code.
• Press
CHAN/REMOVE
when ꢀn the home
area code menu
to delete the
stored home area
code. ___ wꢀll be
dꢀsplayed.
5. Press SELECT to confirm. You will hear a confirmation tone.
10
Telephone settings
Language
1. Press PROG when the handset ꢀs not ꢀn use.
2. Press or untꢀl LANGUAGE ꢀs dꢀsplayed.
3. Press SELECT. The current setting flashes.
4. Press
or
untꢀl the screen dꢀsplays the desꢀred language (ENGLISH,
ESPANOL or FRANCAIS).
5. Press SELECT to confirm your selection. You will hear a confirmation tone.
11
Telephone operation
Make calls
• Press
/FLASH and then use the dꢀal pad keys to dꢀal a number.
• The call tꢀmer
wꢀll be actꢀvated
durꢀng a call to
-OR-
1. Enter the phone number first. You can press to backspace and press
show call duratꢀon.
CHAN/REMOVE to erase dꢀgꢀts.
• The handset wꢀll
beep ꢀf ꢀt ꢀs moved
out of range whꢀle
on a call.
2. Press
/FLASH to dꢀal.
Answer calls
• Press any dꢀal pad keys (except /VOL-/CID, /VOL+/ and OFF) to answer
an ꢀncomꢀng call.
End calls
• Press OFF or put the handset back to the telephone base or charger to end
a call.
Volume
• Press /VOL-/CID or /VOL+/ to adjust the lꢀstenꢀng volume durꢀng
a conversatꢀon.
Channel
• Press CHAN/REMOVE to swꢀtch to a clearer channel whꢀle on a call.
12
Telephone operation
Call waiting
If you subscrꢀbe to call waꢀtꢀng servꢀce and you are on a call when a new call
comes ꢀn, you wꢀll hear a beep. The caller ID ꢀnformatꢀon wꢀll be dꢀsplayed ꢀf
you subscrꢀbe to combꢀned caller ID wꢀth call waꢀtꢀng servꢀce from your local
telephone company.
• Press
the ꢀncomꢀng call.
/FLASH on the handset to put the current call on hold and answer
• Press
/FLASH at anytꢀme to alternate between calls.
Temporary tone dialing
If you have pulse (rotary) servꢀce, you can change from pulse to touch tone dꢀalꢀng
durꢀng a call by pressꢀng TONE . Thꢀs ꢀs useful ꢀf you need to send touch tone
*
sꢀgnals to access telephone bankꢀng or long dꢀstance servꢀces.
Once you have ꢀnꢀtꢀated your call by dꢀalꢀng the phone number ꢀn pulse (rotary), press
TONE . Now, all subsequent key presses wꢀll be sent as touch tone sꢀgnals.
*
After you hang up, the phone wꢀll return to pulse (rotary) dꢀalꢀng for the next call.
13
Telephone operation
Redial
• The telephone stores five most recently dialed telephone numbers on the
redꢀal lꢀst. When the lꢀst ꢀs full, the oldest entry ꢀs deleted to make room for the
new entry.
• Press REDIAL/PAUSE, then press
revꢀew the redꢀal lꢀst. Press CHAN/REMOVE to delete the dꢀsplayed number.
• Press
,
or REDIAL/PAUSE repeatedly to
/FLASH, then press REDIAL/PAUSE to dꢀal the last telephone
number dꢀaled.
-OR-
Press REDIAL/PAUSE, then press
the desꢀred entry dꢀsplays, then press
,
or REDIAL/PAUSE repeatedly untꢀl
/FLASH to dꢀal the number.
Find handset
• Press FIND HANDSET on the telephone base to locate the handsets when
the telephone ꢀs not ꢀn use and there ꢀs no handset ꢀn the telephone base. All
handsets wꢀll rꢀng and PAGING wꢀll be dꢀsplayed on all handset screens.
**
**
• Press FIND HANDSET agaꢀn or put the handset back ꢀn the telephone base
to stop the pagꢀng tone of all handsets.
-OR-
Press OFF on the selected handset or put ꢀt back ꢀn the
charger to stop the pagꢀng tone of that partꢀcular handset.
14
Telephone operation
Transfer an external call
An external call can be forwarded to another handset durꢀng a conversatꢀon.
1. Whꢀle on a call, press SELECT/X-FER on the orꢀgꢀnatꢀng handset and ꢀts
screen wꢀll show CALL TRANSFERED.
2. When the other handset(s) rꢀngs, press
/FLASH on a desꢀred handset to
answer and ꢀts screen wꢀll show TRANSFERED CALL.
3. After another handset has answered the transferred call, the orꢀgꢀnatꢀng
handset screen wꢀll dꢀsplay SYSTEM HS BUSY.
• Press
/FLASH on the orꢀgꢀnatꢀng handset to cancel the call forwardꢀng
before any other handset answers the call.
• If no handset answers the forwarded call wꢀthꢀn 30 seconds, the call wꢀll be
forwarded back to the orꢀgꢀnatꢀng handset. Press
/FLASH on the orꢀgꢀnatꢀng
handset to answer the call. The call wꢀll be dꢀsconnected ꢀf the orꢀgꢀnatꢀng
handset does not answer wꢀthꢀn 30 seconds.
15
Telephone operation
Directory
The dꢀrectory can store up to 20 entrꢀes (ꢀncludꢀng nꢀne speed dꢀal entrꢀes). Each
entry may consꢀst of a number up to 24 dꢀgꢀts and a name up to 14 characters.
• Each handset
dꢀrectory ꢀs
ꢀndependent
Store a directory entry
of the other
handsets. If you
make changes
to the dꢀrectory
of one handset,
they wꢀll not be
reflected in the
other handsets.
1. Press PROG when the handset ꢀs not ꢀn use. The screen dꢀsplays DIRECTORY.
2. Press SELECT. The screen dꢀsplays ENTER NAME.
3. Use the dꢀal pad keys to enter the name. See the Character chart on page 17.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a character.
4. When finished, press SELECT or PROG. The screen dꢀsplays ENTER NUMBER.
5. Use the dꢀal pad keys to enter the telephone number.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a dꢀgꢀt.
• Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
6. Press SELECT or PROG. The screen dꢀsplays DISTINCT RING? and the
current settꢀng.
7. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry or choose
N (no) for a normal rꢀnger. If you choose Y, a
dꢀrectory entry.
wꢀll be dꢀsplayed wꢀth the
8. Press SELECT or PROG to confirm and you will hear a confirmation tone.
16
Telephone operation
Character chart
Use the dꢀal pad keys and the chart below to enter a name (up to 14 characters).
An error tone wꢀll sound ꢀf you try to enter more than 14 characters. Each press
of a partꢀcular key causes the characters to be dꢀsplayed ꢀn the followꢀng order:
•
When you reach
the end of the lꢀst
ꢀn the dꢀrectory,
END OF LIST wꢀll
be shown on the
screen and there
wꢀll be an error
tone.
Characters by number of key presses
Dꢀal key
1
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
0
*
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
• If you press a
dꢀal pad key for
alphabetꢀcal
L
search whꢀle ꢀn
the dꢀrectory and
there are no entrꢀes
startꢀng wꢀth the
letters of that key,
NO DATA wꢀll be
dꢀsplayed on the
screen.
M
P
T
O
R
V
Y
7
9
W
0
*
,
#
&
,
-
.
#
Review the directory
1. Press /VOL+/ when the handset ꢀs not ꢀn use. The screen dꢀsplays DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the name you want to search. If
necessary, scroll or to find the desired entry.
17
Telephone operation
Edit a directory entry
1. Press /VOL+/ when the handset ꢀs not ꢀn use. The screen dꢀsplays
DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the entry you want to edit. If
necessary, scroll or to find the desired entry.
3. When the screen dꢀsplays the desꢀred entry, press
SELECT. Then press or untꢀl EDIT flashes.
SPEED EDIT DEL
8005959511
4. Press SELECT. The screen dꢀsplays the name and
number. The cursor appears at the begꢀnnꢀng of the name.
• Use the dꢀal pad keys to edꢀt the name.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a character.
5. Press SELECT to move on to the phone number.
• Use the dꢀal pad keys to edꢀt the number.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a dꢀgꢀt.
• Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
6. Press SELECT. The screen dꢀsplays DISTINCT RING? and the current settꢀng.
18
Telephone operation
7. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose
N (no) for a normal rꢀnger. If you choose Y, a
dꢀrectory entry.
wꢀll be dꢀsplayed wꢀth the
8. Press SELECT to confirm and you will hear a confirmation tone.
Delete a directory entry
1. Press /VOL+/ when the handset ꢀs not ꢀn use. The screen dꢀsplays
DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the entry you want to delete. If
necessary, scroll or to find the desired entry.
3. When the screen dꢀsplays the desꢀred entry, press
SPEED EDIT DEL
8005959511
SELECT. Then press
flashes.
or
untꢀl DEL (delete)
4. Press SELECT. The screen dꢀsplays ERASE NO YES and the number. The
current choice flashes.
5. Press untꢀl YES flashes.
6. Press SELECT. You will hear a confirmation beep.
19
Telephone operation
Copy a directory entry into speed dial
1. Press /VOL+/ when the handset ꢀs not ꢀn use. The screen dꢀsplays
DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the entry you want to copy. If
necessary, scroll or to find the desired entry.
SPEED EDIT DEL
8005959511
3. When the screen dꢀsplays the desꢀred entry, press
SELECT. Then press or untꢀl SPEED flashes.
4. Press SELECT. The screen dꢀsplays ENTER 1-9.
5. Press a key (1-9) to copy thꢀs entry from the dꢀrectory to the speed dꢀal memory
and assign the memory location. You’ll hear a confirmation beep. A memory
locatꢀon number (01 through 09) wꢀll be dꢀsplayed wꢀth thꢀs entry.
Dial a number from the directory
1. Press /VOL+/ when the handset ꢀs not ꢀn use. The screen dꢀsplays
DIRECTORY.
2. Press or to scroll through the entrꢀes stored ꢀn the dꢀrectory alphabetꢀcally.
- OR -
Press the dial pad key for the first letter of the desired entry. If necessary, scroll
or to find the desired entry.
3. When the screen dꢀsplays the desꢀred entry, press
/FLASH.
20
Telephone operation
Speed dial
Your telephone can store up to nꢀne telephone numbers wꢀth names (up to 14
characters and 24 dꢀgꢀts ꢀn each locatꢀon) ꢀn the speed dꢀal memory locatꢀons
you assꢀgn ꢀn each handset.
• The entrꢀes stored
ꢀn the speed
dꢀal memory wꢀll
be numbered
01 through 09
and share the
memory ꢀn the
dꢀrectory.
• Press OFF at
any tꢀme to exꢀt
the Speed dial
menu.
• If the locatꢀon ꢀs
not empty, the
new entry wꢀll
replace the old
entry and the
Store a speed dial entry
1. Press PROG when the handset ꢀs not ꢀn use and then press or
untꢀl the
screen dꢀsplays SPEED DIAL.
2. Press SELECT. The screen dꢀsplays ENTER 1-9.
3. Press a key (1 through 9) to assꢀgn the speed dꢀal locatꢀon where thꢀs number
wꢀll be stored. The screen dꢀsplays ENTER NAME.
4. Use the dꢀal pad keys to enter the name (see the Character chart on page
17) and then press SELECT or PROG .
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a character.
5. The screen dꢀsplays ENTER NUMBER.
old entry wꢀll
be moved to a
dꢀrectory locatꢀon.
6. Use the dꢀal pad keys to enter the telephone number, and then press SELECT
or PROG.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a dꢀgꢀt.
• Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
7. The screen dꢀsplays DISTINCT RING? and the current settꢀng.
21
Telephone operation
8. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose N
(no) for a normal rꢀnger. If you choose Y, a wꢀll be dꢀsplayed wꢀth the entry
9. Press SELECT or PROG to confirm. You will hear a confirmation tone.
Edit a speed dial entry
1. Press and hold the speed dꢀal locatꢀon key (1-9) of the desꢀred entry when the
handset ꢀs not ꢀn use.
2. When the screen dꢀsplays the entry you want to edꢀt, press SELECT. Then
press or untꢀl EDIT flashes.
SPEED EDIT DEL
3. Press SELECT. The screen dꢀsplays the name and
number. The cursor appears at the begꢀnnꢀng of the
name. Use the dꢀal pad keys to edꢀt the name.
8005959511
01
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a character.
4. Press SELECT to move on to the phone number. Use the dꢀal pad keys to
edꢀt the number.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a dꢀgꢀt.
• Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
5. Press SELECT. The screen dꢀsplays DISTINCT RING? and the current settꢀng.
6. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose
N (no) for a normal rꢀnger. If you choose Y, a
dꢀrectory entry.
wꢀll be dꢀsplayed wꢀth the
7. Press SELECT to confirm. You will hear a confirmation tone.
22
Telephone operation
Delete a speed dial entry
1. Press and hold the speed dꢀal locatꢀon key (1-9) of the desꢀred entry when the
handset ꢀs not ꢀn use.
2. When the screen dꢀsplays the desꢀred entry, press SELECT. Then press or
untꢀl DEL (delete) flashes.
3. Press SELECT. The screen dꢀsplays ERASE NO YES and the number. The
current choice flashes.
4. Press
untꢀl YES flashes.
5. Press SELECT. You will hear a confirmation beep.
SPEED EDIT DEL
8005959511
Dial a speed dial number
01
1. Press and hold a speed dꢀal locatꢀon key (1-9) of the
desꢀred entry when the handset ꢀs not ꢀn use.
2. Press
/FLASH to dꢀal the dꢀsplayed number.
23
Telephone operation
Reassign speed dial locations
1. Press and hold the speed dꢀal locatꢀon key (1-9) of the desꢀred entry when the
handset ꢀs not ꢀn use.
SPEED EDIT DEL
2. When the screen dꢀsplays the desꢀred entry, press
8005959511
SELECT. Press or untꢀl SPEED flashes.
3. Press SELECT. The screen dꢀsplays ENTER 1-9.
01
4. Press a key (1-9) to reassꢀgn thꢀs entry ꢀnto another memory locatꢀon. You wꢀll
hear a confirmation beep.
24
Telephone operation
About caller ID
The caller ID wꢀth call waꢀtꢀng feature ꢀn thꢀs telephone lets you see the name
and telephone number of the caller before answerꢀng the call, even when already
on a call. These features requꢀre servꢀces provꢀded by your local telephone
company.
Contact your telephone company ꢀf:
• you have both caller ID and call waꢀtꢀng, but as separate servꢀces (you may
need combꢀned servꢀce),
• you have only caller ID servꢀce, or only call waꢀtꢀng servꢀce, or
• you do not subscrꢀbe to any caller ID or call waꢀtꢀng servꢀces but wꢀsh to try
these servꢀces.
You can use thꢀs telephone wꢀth regular caller ID servꢀce, and you can use ꢀts
other features wꢀthout subscrꢀbꢀng to eꢀther caller ID or combꢀned caller ID wꢀth
call waꢀtꢀng servꢀce. There may be fees for these servꢀces, and these servꢀces
may not be avaꢀlable ꢀn all areas.
The caller ID features wꢀll work only ꢀf both you and the caller are ꢀn areas offerꢀng
caller ID servꢀce, and ꢀf both telephone companꢀes use compatꢀble equꢀpment.
25
Telephone operation
Call log
• If you answer
a call before
Caller’s name
VTECH
the ꢀnformatꢀon
appears on the
screen, ꢀt wꢀll not
be stored ꢀn the
call log.
Caller’s telephone number
800-595-9511
NEW05
New call log ꢀndꢀcator and
locatꢀon ꢀn the call log
6:10AM
08/17
Tꢀme of call
• The tꢀme on
all handsets ꢀs
automatꢀcally set
and updated wꢀth
ꢀncomꢀng caller ID
ꢀnformatꢀon ꢀf you
subscrꢀbe to thꢀs
servꢀce.
Date of call
If you subscrꢀbe to caller ID servꢀce, ꢀnformatꢀon about each caller wꢀll be dꢀsplayed
after the first or second ring.
• The call log can store up to 45 entrꢀes.
• When the call log ꢀs full, the earlꢀest entry wꢀll be deleted to make room for new
ꢀncomꢀng call ꢀnformatꢀon.
• CID EMPTY wꢀll be dꢀsplayed ꢀf there ꢀs no record ꢀn the call log.
• Each handset has ꢀts own ꢀndependent call log. If you delete one or all call log
entrꢀes from one handset, ꢀt wꢀll not affect the call log of other handset(s).
• Due to regꢀonal
servꢀce
dꢀfferences,
the caller ID
ꢀnformatꢀon may
not be avaꢀlable
for every ꢀncomꢀng
call. In addꢀtꢀon,
the callers may
ꢀntentꢀonally
block theꢀr names
and/or telephone
numbers.
26
Telephone operation
Review the call log
1. Press /VOL-/CID to vꢀew the call log when the handset ꢀs not ꢀn use.
2. Press or to scroll through the entrꢀes.
There wꢀll be an error tone when you reach the end of the call log lꢀst and the
screen wꢀll dꢀsplay END OF LIST.
• If you have
programmed a
home area code
(page 10), only
the last seven
dꢀgꢀts of the
ꢀncomꢀng phone
numbers from
that area code
wꢀll be dꢀsplayed
whꢀle revꢀewꢀng
the call log. Press
# repeatedly to
dꢀsplay all possꢀble
dꢀalꢀng optꢀons.
Make call log entries ready to dial
Although the call log entrꢀes receꢀved have 10 dꢀgꢀts (the
area code plus the seven-dꢀgꢀt number), ꢀn some areas,
you may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the
seven dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts.
You can change the number of dꢀgꢀts that you dꢀal from or
store ꢀn the call log.
Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay
dꢀfferent dꢀalꢀng optꢀons for local and long dꢀstance numbers
800-595-9511
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
before dꢀalꢀng or savꢀng the telephone number ꢀn the
dꢀrectory. See the example on the rꢀght.
You may also press 1 repeatedly to add or remove a 1 ꢀn
595-9511
1-595-9511
front of the telephone number before dꢀalꢀng or savꢀng ꢀt ꢀn
the dꢀrectory. See the examples on the rꢀght.
When the number dꢀsplayed ꢀs ꢀn the correct format for
dꢀalꢀng, press
/FLASH to call the number.
27
Telephone operation
Dial a call log number
1. Press /VOL-/CID to enter the call log when the handset ꢀs not ꢀn use.
2. Press or to select the desꢀred entry, then press
/FLASH.
-OR-
1. Press /VOL-/CID to enter the call log when the handset ꢀs not ꢀn use.
2. Press or to select the desꢀred entry.
3. Press SELECT, then DIAL flashes.
4. Press
/FLASH or SELECT.
28
Telephone operation
Save a call log entry to the directory
1. Press /VOL-/CID to enter the call log when the handset ꢀs not ꢀn use.
2. Press or to select the desꢀred entry. If you wꢀsh to
change how the number ꢀs saved, press # repeatedly
800-595-9511
untꢀl the desꢀred optꢀon dꢀsplays. See the Make call log
entries ready to dial sectꢀon on page 27.
NEW28
5:40PM
12/30
3. Press SELECT, then press
flashes.
4. Press SELECT agaꢀn.
or
untꢀl PROGRAM
DIAL PROGRAM
800-595-9511
NEW28
5. Enter or edꢀt the name ꢀf necessary. See the Character
5:40PM
12/30
chart on page 17.
•
Press to move the cursor to the left or to the rꢀght.
DISTINCT RING? N
8005959511
• Press CHAN/REMOVE to erase a character.
Press SELECT to move on to the phone number.
6. Edꢀt the number ꢀf necessary.
• Press to move the cursor to the left or to the rꢀght.
• Press CHAN/REMOVE to erase a dꢀgꢀt.
• Press REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause (P wꢀll be dꢀsplayed).
Press SELECT to contꢀnue.
7. Press or to choose Y (yes) ꢀf you wꢀsh to customꢀze thꢀs entry, or choose
N (no) for a normal rꢀnger. If you choose Y, a
dꢀrectory entry.
wꢀll be dꢀsplayed wꢀth the
8. Press SELECT to confirm. You will hear a confirmation tone.
29
Telephone operation
Delete from the call log
Delete an entry:
1. Press /VOL-/CID to enter the call log.
2. Press or to select the entry to be deleted.
3. Press CHAN/REMOVE. You will hear a confirmation beep.
Delete all entries:
1. Press and hold CHAN/REMOVE when the telephone ꢀs not ꢀn use. The screen
dꢀsplays ERASE ALL? N Y. The current choice flashes.
2. Press untꢀl Y (yes) flashes.
3. Press SELECT. You will hear a confirmation beep.
30
Telephone operation
Call log display screen messages
Displays:
When:
The caller ꢀs blockꢀng the name ꢀnformatꢀon.
PRIVATE NAME
PRIVATE NUMBER
The caller ꢀs blockꢀng the telephone number
ꢀnformatꢀon.
The caller ꢀs blockꢀng the name and number
ꢀnformatꢀon.
PRIVATE CALLER
Thꢀs caller’s name ꢀs unavaꢀlable.
UNKNOWN NAME
Thꢀs caller’s number ꢀs unavaꢀlable.
No call ꢀnformatꢀon ꢀs avaꢀlable about thꢀs caller.
UNKNOWN NUMBER
UNKNOWN CALLER
31
Answering system
Message capacity
The answerꢀng system can record up to 95 messages, dependꢀng on the length
of each message. Each ꢀndꢀvꢀdual message can be up to four mꢀnutes ꢀn length,
and the total maxꢀmum recordꢀng tꢀme ꢀs approxꢀmately 12 mꢀnutes. Messages
wꢀll remaꢀn avaꢀlable for replay untꢀl they are deleted.
Press to delete
message currently
playꢀng (page 39).
Press twꢀce to delete
all old messages when
answerꢀng system ꢀs not
ꢀn use (page 40).
Press to skꢀp to
the next message
(page 39).
Press to adjust
volume durꢀng
playback (page
39).
Press to repeat a
message. Press
twꢀce to play back
prevꢀous messages
(page 39).
Press to play or
stop messages
(page 39).
Shows the status
and number of
messages (page
42).
Press to turn the
answerꢀng system
on or off (page 33).
Press to lꢀsten to the
set up menu (pages
34-36).
Press to record a
memo (page 40) or
an announcement
on the answerꢀng
system (page 38).
Press to set
the clock
(page 33).
Press to enter
announcement mode
(pages 37-38).
32
Answering system
Activate the answering system
The answerꢀng system must be turned on to answer and record messages.
If the answerꢀng system ꢀs turned on, the ANS ON/OFF lꢀght wꢀll be on. Press
ANS ON/OFF to turn the answerꢀng system off or on.
• If you have caller
ID servꢀce the
clock wꢀll be set
automatꢀcally wꢀth
ꢀncomꢀng calls,
but you wꢀll need
to make sure the
year ꢀs correct.
• Press and hold
/SKIP or
/REPEAT
whꢀle settꢀng
Set the clock
Before playꢀng each message, the answerꢀng system announces the day and
tꢀme of the message receꢀved. Before usꢀng the answerꢀng system, set the day,
tꢀme and year, so that messages are dated correctly. If the clock ꢀs not set before
new messages are recorded, the system wꢀll announce “Time and day not set.”
before each message ꢀs played to remꢀnd you to set the clock.
1. Press CLOCK. The system announces the clock settꢀng (e.g. day, tꢀme and
year), then announces: “To set the clock, press CLOCK.”
the mꢀnutes or
year to advance
or decrease by
ꢀncrements of ten.
2. Press CLOCK. The system announces the current day.
3. Press /SKIP or /REPEAT untꢀl the system announces the correct day, then
press CLOCK. The system announces the current hour.
4. Press /SKIP or /REPEAT untꢀl the system announces the correct hour, then
press CLOCK. The system announces the current mꢀnute.
5. Press /SKIP or /REPEAT untꢀl the system announces the correct mꢀnute,
then press CLOCK. The system announces the current year.
6. Press /SKIP or /REPEAT untꢀl the system announces the correct year, then
press CLOCK. The system announces the current clock settꢀng and exꢀts the
clock menu.
33
Answering system
Answering system setup
The answerꢀng system uses voꢀce prompts to guꢀde you through the steps to set
up the answerꢀng system. Press /PLAY/STOP anytꢀme to save and exꢀt the
SET UP menu.
Set number of rings
Thꢀs feature allows you to select the number of rꢀngs before the answerꢀng
system answers. You can choose from two, four or sꢀx rꢀngs or toll saver. Wꢀth
toll saver actꢀve, the answerꢀng system answers after two rꢀngs when there ꢀs a
new message, and after four rꢀngs when there ꢀs no new message. To set the
number of rꢀngs:
1. Press SET UP when ꢀn ꢀdle mode and the system announces the current
number of rꢀngs settꢀng.
2. Press /SKIP or /REPEAT untꢀl the system announces the desꢀred settꢀng,
then press SET UP to save the settꢀng and go to the next settꢀng, or press
/PLAY/STOP to save and return to the ꢀdle mode.
34
Answering system
Set telephone base ringer
Thꢀs feature allows you to select the telephone base rꢀnger volume level.
1. Press SET UP when ꢀn ꢀdle mode untꢀl the system announces the telephone
base rꢀnger settꢀng. There are three levels: HI (hꢀgh), OF (off) and LO (low).
2. Press /SKIP or /REPEAT untꢀl the system announces the desꢀred telephone
base rꢀnger volume level, then press SET UP to save the settꢀng and go to the
next settꢀng, or press /PLAY/STOP to save and return to the ꢀdle mode.
• The handset
rꢀnger volume ꢀs
set separately.
See page 9 for
detaꢀls.
Set remote access code
A two-dꢀgꢀt securꢀty code ꢀs requꢀred to access the answerꢀng system from any
touch tone telephone. The preset code ꢀs 19. You can set the remote access
code from 10 to 99.
To set the remote access code:
1. Press SET UP when ꢀn ꢀdle mode untꢀl the system announces the remote
access code settꢀng.
2. Press /SKIP or /REPEAT to change the remote access code by one, or
press and hold /SKIP or /REPEAT to change ꢀt by ꢀncrements of ten. Press
SET UP to save the settꢀng and go to the next settꢀng, or press /PLAY/STOP
to save and return to the ꢀdle mode.
35
Answering system
Set message alert tone
Thꢀs feature programs the system to beep every 10 seconds to alert you of new
messages when the telephone ꢀs not ꢀn use. The tone wꢀll stop when all new
messages have been revꢀewed.
To set the message alert tone:
1. Press SET UP when ꢀn ꢀdle mode untꢀl the system announces the message
alert tone settꢀng.
• The answerꢀng
system must be
turned on for the
message alert
tone to functꢀon.
2. Press /SKIP or /REPEAT to select on or off, then press SET UP to save
and go to the next settꢀng, or press /PLAY/STOP to save and return to the
ꢀdle mode.
36
Answering system
Outgoing announcement
The outgoꢀng announcement ꢀs the greetꢀng callers hear when calls are answered
by the answerꢀng system.
The telephone ꢀs preset wꢀth a greetꢀng that answers calls wꢀth “Hello, please leave
a message after the tone.” You can use thꢀs preset announcement, or replace ꢀt
wꢀth your own. Whꢀle ꢀn the ANNC menu, press ANNC agaꢀn to exꢀt at anytꢀme.
• Your
announcement
can be up to
90 seconds ꢀn
length.
• Announcements
shorter than two
seconds wꢀll not
be recorded.
Play your announcement
1. Press ANNC when ꢀn ꢀdle mode and the system wꢀll announce “Announcement.
Press PLAY or press RECORD.”
2. Press /PLAY/STOP to play the announcement. You can press ꢀt agaꢀn to
stop playback.
37
Answering system
Record your own announcement
1. Press ANNC whꢀle ꢀn ꢀdle mode and the system wꢀll announce “Announcement.
• When your
Press PLAY or press RECORD.”
announcement
ꢀs deleted, calls
wꢀll be answered
wꢀth the preset
announcement.
2. Press RECORD and the system announces, “Record after the tone. Press
STOP when you are done.”
3. After the tone, speak towards the mꢀcrophone at the bottom front of the
telephone base from about nꢀne ꢀnches away.
4. Press /PLAY/STOP when finished.
5. The answerꢀng system wꢀll automatꢀcally playback the newly recorded
announcement and there will be a confirmation tone. Press /PLAY/STOP
to stop the playback at anytꢀme.
6. You can record your announcement agaꢀn by followꢀng the steps above.
Delete your announcement
1. Press ANNC whꢀle ꢀn ꢀdle mode and the system wꢀll announce “Announcement.
Press PLAY or press RECORD.”
2. Press X/DELETE and the system wꢀll announce “Announcement deleted.”
38
Answering system
New message indication
The message display counter will flash when there are new answering system
messages.
If the new message alert tone ꢀs turned on, the telephone base wꢀll beep every
ten seconds when there are unrevꢀewed messages.
• If the system
has less than
five minutes of
recordꢀng tꢀme
left, the remaꢀnꢀng
tꢀme wꢀll be
Message playback
1. Press /PLAY/STOP to lꢀsten to messages.
2. Press /PLAY/STOP agaꢀn to stop playback.
announced.
• If F is flashing
ꢀn the message
wꢀndow, the
memory ꢀs full.
You wꢀll have
to delete some
messages before
new ones can be
recorded.
If you have new messages waiting, you will hear only new messages (oldest first). If
there are no new messages, the system will play back all messages (oldest first).
When playback begꢀns, the total number of messages ꢀs announced, followed by
the day and time of the first message to be played.
• Only old
messages can
be deleted.
Messages can
only be deleted
after they are
played.
Options during playback
• Press VOL+/ VOL- to adjust the speaker volume.
• Press /SKIP to skꢀp to the next message.
• Press /REPEAT to repeat the message currently playꢀng. Press /REPEAT
twꢀce to lꢀsten to the prevꢀous message.
• Press X/DELETE to delete the current message. The system wꢀll advance to
the next message.
39
Answering system
Delete all messages
Press X/DELETE when the system ꢀs not ꢀn use. The system wꢀll announce
“To delete all old messages, press DELETE again.” Press X/DELETE agaꢀn. All
prevꢀously heard messages wꢀll be erased. The system wꢀll announce “All old
messages deleted.”
• Memos shorter
than one second
wꢀll not be
recorded.
• “Memory is full.”
wꢀll be announced
ꢀf you press
Record and play memos
RECORD when
the memory ꢀs
full.
• Each memo can
be up to four
Memos are your own recorded messages used as remꢀnders for yourself or other
household members usꢀng the same answerꢀng system. They are saved, played
back and deleted the same way as the answerꢀng system messages.
Record a memo
mꢀnutes ꢀn length.
1. Press RECORD when ꢀn ꢀdle mode. The system announces, “Record after
the tone. Press STOP when you are done.”
2. After the tone, speak towards the mꢀcrophone at the bottom front of the
telephone base from about nꢀne ꢀnches away.
3. Press /PLAY/STOP when finished recording.
Memo playback
Press /PLAY/STOP when ꢀn ꢀdle mode. See Options during playback on
page 39 for other optꢀons.
40
Answering system
Call screening
If the answerꢀng system ꢀs on, you can lꢀsten at the telephone base to a caller
leavꢀng a message on the answerꢀng system. If the base volume ꢀs set to 1, you
wꢀll not hear your messages as callers leave them.
Call intercept
When a caller ꢀs leavꢀng a message on the answerꢀng system and you decꢀde
to answer the call, press
/FLASH.
41
Answering system
Message window displays
The message counter usually dꢀsplays the total number of memos and ꢀncomꢀng
messages. See the lꢀst below for explanatꢀons of other dꢀsplays ꢀn thꢀs counter.
Window displays:
When:
0
No messages.
1-95
Total number of old message(s) recorded.
0-94 (flashing)
Total number of new and old messages recorded.
The telephone base may have lost and regaꢀned power.
Tꢀme and day may need to be set.
1-95 & F (alternatꢀng)
Memory ꢀs full wꢀth total number of messages recorded.
1-99 (countꢀng)
Elapsed tꢀme whꢀle recordꢀng memo or announcement (up to 90
seconds).
99 (flashing)
1-95 (flashing)
1-95
Recordꢀng tꢀme exceeds 99 seconds.
Current message number durꢀng new message playback.
Current message number durꢀng old message playback.
Current volume level whꢀle adjustꢀng.
1-8
10-99
Current remote access code whꢀle settꢀng.
Current number of rꢀngs whꢀle settꢀng.
2, 4, 6, tS
--
System ꢀs answerꢀng a call, or beꢀng set the tꢀme and date, or beꢀng
accessed remotely.
-- (flashing)
System ꢀs beꢀng programmed or ꢀnꢀtꢀalꢀzed.
42
Answering system
Remote access
A two-dꢀgꢀt securꢀty code ꢀs requꢀred to access the system remotely from any touch
tone telephone that does not share the same lꢀne wꢀth your answerꢀng system.
The factory preset code ꢀs 19; see page 35 to change ꢀt.
1. Dꢀal your telephone number from any touch tone telephone.
2. When the system answers and announces the greetꢀng, enter the two-dꢀgꢀt
securꢀty code. If you have new messages, the system wꢀll play them (new
messages first) automatically.
• If you pause more
than four seconds
after each
remote command
completed,
the system
wꢀll announce
the help menu
optꢀons. If no
3. You may also enter one of the followꢀng remote commands.
remote command
ꢀs entered wꢀthꢀn
15 seconds, the
remote access
call wꢀll be
automatꢀcally
dꢀsconnected.
• When the
answerꢀng system
ꢀs turned off,
the telephone
wꢀll answer after
10 rꢀngs, and
announce “Please
enter your remote
access code.”
Command
Function
1
2
Play all messages.
Play only new messages.
3
Delete the current message (durꢀng playback).
Delete all old messages.
33
4
Repeat the current message (durꢀng playback).
Stop.
5
*5
6
Hear a lꢀst of remote commands.
Skꢀp to the next message (durꢀng playback).
Record a new announcement.
End the call.
*7
8
0
Turn the answerꢀng system on or off.
4. Hang up or press 8 to end the call.
43
Handset display screen messages
Dꢀsplays:
When:
The battery needs to be recharged.
There are no call log entrꢀes.
LOW BATTERY
CID EMPTY
The cordless handset ꢀs searchꢀng for the telephone base.
There are no dꢀrectory entrꢀes.
CONNECTING...
DIRECTORY EMPTY
LINE IN USE
MEMORY FULL
XX MISSED CALLS
**PAGING**
The answerꢀng system ꢀs ꢀn use.
The dꢀrectory ꢀs full.
There are unrevꢀewed calls ꢀn the call log.
The cordless handset locator has been actꢀvated.
Another telephone on the same lꢀne ꢀs ꢀn use.
The handset ꢀs ꢀn use.
PARALLEL SET ON
PHONE
There ꢀs no power connected to the telephone base or the
handset ꢀs too far away from the telephone base.
POWER FAILURE
OR OUT OF RANGE
There ꢀs an ꢀncomꢀng call.
**RINGING**
44
Handset display screen messages
Dꢀsplays:
When:
The handset rꢀnger ꢀs turned off.
RINGER OFF
SCANNING...
The telephone base ꢀs searchꢀng for another avaꢀlable
channel.
Another system handset ꢀs ꢀn use.
SYSTEM HS BUSY
45
Battery
After the battery is fully charged for 16 hours, you can expect the following performance:
Operatꢀon
Operatꢀng tꢀme
Fꢀve hours
Whꢀle ꢀn use (talkꢀng)
Whꢀle not ꢀn use (standby*)
Sꢀx days
*Handset ꢀs off the telephone base but not ꢀn use.
The battery needs chargꢀng when:
• A new battery ꢀs ꢀnstalled ꢀn the handset.
• The handset beeps.
• LOW BATTERY is displayed and the battery indicator on the handset screen is flashing.
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions:
• Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.
• Do not open or mutꢀlate the battery(ꢀes). Released electrolyte ꢀs corrosꢀve and may cause burns or ꢀnjury to the eyes or
skꢀn. The electrolyte may be toxꢀc ꢀf swallowed.
• Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀve materꢀals such as rꢀngs, bracelets,
and keys. The battery and/or conductor may overheat and cause burns.
• Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and
limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
46
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1. Read and understand all ꢀnstructꢀons.
2. Follow all warnꢀngs and ꢀnstructꢀons marked on the product.
3. Unplug thꢀs product from the wall outlet before cleanꢀng. Do not use lꢀquꢀd or aerosol cleaners. Use a damp cloth for cleanꢀng.
4. Do not use thꢀs product near water (for example, near a bathtub, kꢀtchen sꢀnk, or swꢀmmꢀng pool).
5. Do not place thꢀs product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openꢀngs ꢀn the back or bottom of the telephone base and handset are provꢀded for ventꢀlatꢀon. To protect them from overheatꢀng, these openꢀngs
must not be blocked by placꢀng the product on a soft surface such as a bed, sofa or rug. Thꢀs product should never be placed near or over a radꢀator or heat
regꢀster. Thꢀs product should not be placed ꢀn any area where proper ventꢀlatꢀon ꢀs not provꢀded.
7. Thꢀs product should be operated only from the type of power source ꢀndꢀcated on the markꢀng label. If you are not sure of the type of power supply ꢀn your
home, consult your dealer or local power company.
8. Do not allow anythꢀng to rest on the power cord. Do not ꢀnstall thꢀs product where the cord may be walked on.
9. Never push objects of any kꢀnd ꢀnto thꢀs product through the slots ꢀn the telephone base or handset because they may touch dangerous voltage poꢀnts or create
a short cꢀrcuꢀt. Never spꢀll lꢀquꢀd of any kꢀnd on the product.
10. To reduce the rꢀsk of electrꢀc shock, do not dꢀsassemble thꢀs product, but take ꢀt to an authorꢀzed servꢀce facꢀlꢀty. Openꢀng or removꢀng parts of the telephone
base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock
when the product ꢀs subsequently used.
11. Do not overload wall outlets and extensꢀon cords.
12. Unplug thꢀs product from the wall outlet and refer servꢀcꢀng to an authorꢀzed servꢀce facꢀlꢀty under the followꢀng condꢀtꢀons:
A. When the power supply cord or plug ꢀs damaged or frayed.
B. If lꢀquꢀd has been spꢀlled onto the product.
C. If the product has been exposed to raꢀn or water.
D. If the product does not operate normally by followꢀng the operatꢀng ꢀnstructꢀons. Adjust only those controls that are covered by the operatꢀon ꢀnstructꢀons.
Improper adjustment of other controls may result ꢀn damage and often requꢀres extensꢀve work by an authorꢀzed technꢀcꢀan to restore the product to
normal operatꢀon.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhꢀbꢀts a dꢀstꢀnct change ꢀn performance.
13. Avoꢀd usꢀng a telephone (other than cordless) durꢀng an electrꢀcal storm. There ꢀs a remote rꢀsk of electrꢀc shock from lꢀghtnꢀng.
14. Do not use the telephone to report a gas leak ꢀn the vꢀcꢀnꢀty of the leak.
15. Only put the handset of your telephone next to your ear when ꢀt ꢀs ꢀn normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is
plugged ꢀnto a ceꢀlꢀng or an under-the-table/cabꢀnet outlet.
SAVE THESE INSTRUCTIONS
47
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit
Problem
Suggestion
My telephone does not • Make sure the battery ꢀs ꢀnstalled and charged correctly (page 3). For optꢀmum daꢀly
performance, return the handset to the telephone base or charger(s) after use.
work at all.
• Make sure the power adapter ꢀs securely plugged ꢀnto an outlet not controlled by a wall
swꢀtch.
•
Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the unꢀt’s electrꢀcal power. Waꢀt for approxꢀmately 15 seconds, then plug ꢀt back ꢀn.
Allow up to one mꢀnute for the handset and telephone base to synchronꢀze.
• Charge the battery ꢀn the handset for at least 16 hours.
• Remove and re-ꢀnsert the battery. If that stꢀll does not work, ꢀt may be necessary to purchase
a new battery.
• Dꢀsconnect the telephone base from the jack and plug ꢀn a workꢀng telephone. If thꢀs telephone
does not work, the problem ꢀs probably ꢀn the wꢀrꢀng or the local servꢀce. Call the local telephone
company.
LOW BATTERY ꢀs
• Place the handset ꢀn the telephone base or charger for rechargꢀng.
dꢀsplayed on screen.
• Remove and re-ꢀnstall the battery and use ꢀt normally untꢀl fully depleted, then recharge the
handset on the telephone base or charger(s) for 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
48
Troubleshooting
Problem
Suggestion
The battery does not
charge ꢀn the handset
or the handset battery
does not accept
• Make sure the handset ꢀs placed ꢀn the telephone base or charger(s) correctly. The handset
CHARGE lꢀght should be on.
• Remove the battery from the handset and then re-ꢀnstall ꢀt ꢀn the handset. Put the handset
back to the telephone base or charger(s) and charge for 16 hours.
• If the handset ꢀs ꢀn the charger or ꢀn the telephone base but the handset CHARGE lꢀght ꢀs not
charge.
on, see The CHARGE light is off ꢀn thꢀs sectꢀon.
• It may be necessary to purchase a new battery. Please see the Battery sectꢀon of thꢀs user’s
manual (page 46).
• The telephone mꢀght be malfunctꢀonꢀng. Please see the Warranty sectꢀon of thꢀs user’s manual
(page 59) for further ꢀnstructꢀon.
The CHARGE lꢀght ꢀs • Clean the chargꢀng contacts on the handset(s) and telephone base each month usꢀng a pencꢀl
eraser or a dry non-abrasꢀve fabrꢀc.
off.
• Make sure the power adapter and telephone lꢀne cords are plugged ꢀn correctly and
securely.
• Unplug the power adapter. Waꢀt for 15 seconds before pluggꢀng ꢀt back ꢀn. Allow up to one
mꢀnute for the handset and telephone base to reset.
• The telephone mꢀght be malfunctꢀonꢀng. Please see the Warranty sectꢀon of thꢀs user’s manual
(page 59) for further ꢀnstructꢀon.
49
Troubleshooting
Problem
Suggestion
There ꢀs no dꢀal tone.
• Fꢀrst, try all the above suggestꢀons.
• Move the handset closer to the telephone base. It mꢀght be out of range.
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.
• Dꢀsconnect the telephone base from the telephone jack and connect a dꢀfferent telephone. If
there ꢀs no dꢀal tone on the other telephone eꢀther, the problem ꢀs ꢀn your wꢀrꢀng or local servꢀce.
Contact your local telephone company.
My handset dꢀsplays • Move the handset closer to the telephone base. You mꢀght have moved out of range.
CONNECTING...
50
Troubleshooting
Problem
Suggestion
The telephone does
• Make sure the handset rꢀnger ꢀs on (page 9) and the telephone base rꢀnger ꢀs on (page 35).
not rꢀng when there ꢀs • Make sure the telephone lꢀne cord and power adapter are plugged ꢀn properly (page 2).
an ꢀncomꢀng call.
• The handset may be too far from the telephone base. Move ꢀt closer to the telephone base.
• There may be too many extensꢀon telephones on the telephone lꢀne to allow all of them to rꢀng
sꢀmultaneously. Try unpluggꢀng some of them.
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng
or local servꢀce. Contact the local telephone company (charges may apply).
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.
•
Test a workꢀng telephone at the telephone jack. If another telephone has the same problem, the
problem ꢀs ꢀn the telephone jack. Contact your local telephone company (charges may apply)
.
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.
• Remove and re-ꢀnsert the battery and place the handset ꢀn the telephone base.
• Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs
to take place.
51
Troubleshooting
Problem
Suggestion
I cannot dꢀal out.
• Fꢀrst, try all the above suggestꢀons.
• Make sure there ꢀs a dꢀal tone before dꢀalꢀng. It ꢀs normal ꢀf the handset takes a second or two
to synchronꢀze wꢀth the telephone base before producꢀng a dꢀal tone. Waꢀt an extra second
before dꢀalꢀng.
•
Make sure the telephone ꢀs set to the correct dꢀal type (pulse dꢀal or tone dꢀal) for the servꢀce ꢀn
your area. See Dial mode on page 10 to set the dꢀal type.
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng
or local servꢀce. Contact your local telephone company (charges may apply).
• Elꢀmꢀnate any background noꢀse. Noꢀse from a televꢀsꢀon, radꢀo, or other applꢀances may
cause the telephone not to dꢀal out properly. If you cannot elꢀmꢀnate the background noꢀse,
first try muting the handset before dialing, or dialing from another room in your home with less
background noꢀse.
52
Troubleshooting
Problem
Suggestion
There ꢀs noꢀse
or ꢀnterference
durꢀng a telephone
conversatꢀon.
• The handset may be out of range. Move ꢀt closer to the telephone base.
• Applꢀances or other cordless telephones plugged ꢀnto the same cꢀrcuꢀt as the telephone base
can cause ꢀnterference. Try movꢀng the applꢀance or telephone base to another outlet.
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.
• If your telephone ꢀs plugged ꢀn wꢀth a modem or a surge protector, plug the telephone (or
modem/surge protector) ꢀnto a dꢀfferent locatꢀon. If thꢀs doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a dꢀfferent surge protector.
My calls cut ꢀn and out
when I am usꢀng the
cordless handset.
• The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locatꢀon, preferably a hꢀgher locatꢀon for better receptꢀon.
• Dꢀsconnect the telephone base from the telephone jack and plug ꢀn a corded telephone. If
calls are stꢀll not clear, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Contact the local
telephone company (charges may apply).
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng
or local servꢀce. Contact the local telephone company (charges may apply).
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
53
Troubleshooting
Problem
Suggestion
I hear other calls when • Dꢀsconnect the telephone base from the telephone jack. Plug ꢀn a dꢀfferent telephone. If
there are stꢀll other calls, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Call your local
telephone company.
usꢀng the telephone.
• Press CHAN/REMOVE to swꢀtch to a clearer channel when on a call.
I hear noꢀse ꢀn the
handset, and none of
the keys or buttons
work.
• Make sure the telephone lꢀne cord ꢀs plugged ꢀn securely.
• Remove and re-ꢀnsert the battery.
MycallerIDfeaturesare • Caller ID ꢀs a subscrꢀptꢀon servꢀce. You must subscrꢀbe to thꢀs servꢀce from your local telephone
company for thꢀs feature to work on your telephone.
not workꢀng properly.
• The caller may not be callꢀng from an area whꢀch supports caller ID.
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble
wꢀth caller ID servꢀce.
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
54
Troubleshooting
Problem
Suggestion
The system does
• Make sure you subscrꢀbe to caller ID wꢀth call waꢀtꢀng features provꢀded by the local telephone
company.
• The caller may not be callꢀng from an area whꢀch supports caller ID.
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble
wꢀth caller ID servꢀce.
not receꢀve caller ID,
or the system does
not dꢀsplay caller ID
durꢀng call waꢀtꢀng.
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
Caller ID entrꢀes do not • Although the call log entrꢀes you receꢀve have 10 dꢀgꢀts, (the area code plus the seven-dꢀgꢀt
number,) ꢀn some areas, you may need to dꢀal only seven dꢀgꢀts, or a 1 plus the seven dꢀgꢀts,
or a 1 plus the area code plus the seven dꢀgꢀts. You can change the number of dꢀgꢀts that you
dꢀal or store from the call log.
match the numbers I
need to dꢀal.
• Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay these dꢀalꢀng optꢀons for local and
long dꢀstance numbers before dꢀalꢀng or savꢀng the telephone number.
The answerꢀng system • Make sure the answerꢀng system ꢀs on. When the answerꢀng system ꢀs on, the red lꢀght on the
ANS ON/OFF key should be lꢀt.
• If toll saver ꢀs actꢀvated, the number of rꢀngs changes to two when there are new messages
waꢀtꢀng (see page 34).
does not answer after
the number of rꢀngs to
whꢀch I programmed ꢀt.
• If the memory ꢀs full or ꢀf the answerꢀng system ꢀs off, the system wꢀll answer after ten rꢀngs.
• In some cases, the answerꢀng system wꢀll be affected by the rꢀngꢀng system used by the local
telephone company.
55
Troubleshooting
Problem
Suggestion
The answerꢀng system • Make sure the answerꢀng system ꢀs on.
does not record
messages.
• Make sure the memory of the answerꢀng system ꢀs not full.
The messages on the • If a caller leaves a very long message, part of ꢀt may be lost when the system dꢀsconnects the
call after four mꢀnutes.
answerꢀng system are
ꢀncomplete.
• If the caller pauses for more than five consecutive seconds, the system stops recording and
dꢀsconnects the call.
• If the memory on the system becomes full durꢀng a message, the system stops recordꢀng and
dꢀsconnects the call.
• If the caller’s voꢀce ꢀs very soft, the system may stop recordꢀng and dꢀsconnect the call.
The messages on
the system are very
difficult to hear.
• Press VOL+ on the telephone base to ꢀncrease the speaker volume.
The answerꢀng system • Make sure your remote access code ꢀs correct (page 43).
does not respond to
remote commands.
• Make sure you are callꢀng from a touch-tone telephone. When dꢀalꢀng a number, there should
be tones. If there are clꢀcks, then ꢀt ꢀs not a touch-tone telephone and cannot actꢀvate the
answerꢀng system.
• The answerꢀng system may not detect the remote access code when the announcement ꢀs
playꢀng. Waꢀt untꢀl the announcement ꢀs over before enterꢀng the code.
• There may be interference on the telephone line you are using. Press the keypad keys firmly
when dꢀalꢀng.
56
Troubleshooting
Problem
Suggestion
The announcement
message ꢀs not clear.
• When recordꢀng the announcement, make sure you speak ꢀn a normal tone of voꢀce about nꢀne
ꢀnches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.) when recording.
My cordless handset
beeps and ꢀs not
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Plug the unꢀt ꢀnto a
dꢀfferent workꢀng electrꢀcal outlet not controlled by a wall swꢀtch.
• Move the handset closer to the telephone base. It may be out of range.
performꢀng normally.
• Reset the telephone base by unpluggꢀng the unꢀt’s electrꢀcal power. Waꢀt for 15 seconds
and plug ꢀt back ꢀn agaꢀn. Allow up to one mꢀnute for the handset and the telephone base to
synchronꢀze.
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng
your telephone as far away from these electronꢀc devꢀces as possꢀble: wꢀreless routers, radꢀos,
radꢀo towers, pager towers, cellular telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, personal
computers, kꢀtchen applꢀances and other cordless telephones.
Common cure for
electronꢀc equꢀpment
• If the unꢀt ꢀs not respondꢀng normally, try puttꢀng the handset ꢀn the telephone base or the
charger(s). If ꢀt does not seem to respond, try the followꢀng (ꢀn the order lꢀsted):
• Dꢀsconnect the power to the telephone base.
• Dꢀsconnect the battery on the handset.
• Waꢀt a few mꢀnutes before connectꢀng the power to the telephone base.
• Re-ꢀnstall the battery and place the handset ꢀnto the telephone base or charger(s).
• Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs
to take place.
57
Operating range
Thꢀs cordless telephone operates wꢀth the maxꢀmum power allowed by the Federal Communꢀcatꢀons Commꢀssꢀon (FCC). Even so, thꢀs handset and telephone base can
communicate over only a certain distance ---- which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
When the handset ꢀs out of range, the handset wꢀll dꢀsplay CONNECTING...
If there ꢀs a call whꢀle the handset ꢀs out of range, ꢀt mꢀght not rꢀng, or ꢀf ꢀt does rꢀng, the call mꢀght not connect well when you press
telephone base, then press /FLASH to answer the call.
/FLASH. Move closer to the
If the handset moves out of range durꢀng a telephone conversatꢀon, there mꢀght be ꢀnterference
To ꢀmprove receptꢀon, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contaꢀns sophꢀstꢀcated electronꢀc parts, so ꢀt must be treated wꢀth care.
Avoid rough treatment
Place the handset down gently. Save the orꢀgꢀnal packꢀng materꢀals to protect your telephone ꢀf you ever need to shꢀp ꢀt.
Avoid water
Your telephone can be damaged ꢀf ꢀt gets wet. Do not use the handset outdoors ꢀn the raꢀn, or handle ꢀt wꢀth wet hands. Do not ꢀnstall the telephone base near a
sꢀnk, bathtub or shower.
Electrical storms
Electrꢀcal storms can sometꢀmes cause power surges harmful to electronꢀc equꢀpment. For your own safety, take cautꢀon when usꢀng electrꢀcal applꢀances durꢀng storms.
Cleaning your telephone
Your telephone has a durable plastꢀc casꢀng that should retaꢀn ꢀts luster for many years. Clean ꢀt only wꢀth a soft cloth slꢀghtly dampened wꢀth water or a mꢀld soap.
Do not use excess water or cleanꢀng solvents of any kꢀnd.
Remember that electrꢀcal applꢀances can cause serꢀous ꢀnjury ꢀf used when you are wet or standꢀng ꢀn the water. If the telephone base should fall ꢀnto the water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then pull the unꢀt out by the unplugged cords.
58
About cordless telephones
•
Privacy: The same features that make a cordless telephone convenꢀent create some lꢀmꢀtatꢀons. Telephone calls are transmꢀtted between the telephone base and
the cordless handset by radꢀo waves, so there ꢀs a possꢀbꢀlꢀty that the cordless telephone conversatꢀons could be ꢀntercepted by radꢀo receꢀvꢀng equꢀpment wꢀthꢀn
range of the cordless handset. For thꢀs reason, you should not thꢀnk of cordless telephone conversatꢀons as beꢀng as prꢀvate as those on corded telephones.
•
•
Electrical power: The telephone base of thꢀs cordless telephone must be connected to a workꢀng electrꢀcal outlet. The electrꢀcal outlet should not be controlled
by a wall swꢀtch. Calls cannot be made from the cordless handset ꢀf the telephone base ꢀs unplugged or swꢀtched off, or ꢀf the electrꢀcal power ꢀs ꢀnterrupted.
Potential TV interference: Some cordless telephones operate at frequencꢀes that may cause ꢀnterference to televꢀsꢀons and VCRs. To mꢀnꢀmꢀze or prevent
such ꢀnterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If ꢀnterference ꢀs experꢀenced, movꢀng the cordless
telephone farther away from the TV or VCR wꢀll often reduce or elꢀmꢀnate the ꢀnterference.
•
•
Rechargeable batteries: Thꢀs product contaꢀns eꢀther Nꢀckel-cadmꢀum or Nꢀckel-metal hydrꢀde rechargeable batterꢀes. Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn
order not to create a short cꢀrcuꢀt wꢀth conductꢀng materꢀal such as rꢀngs, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe
proper polarꢀty between the battery and the battery charger.
Nickel-cadmium rechargeable batteries: Dꢀspose of these batterꢀes ꢀn a safe manner. Do not burn or puncture. Lꢀke other batterꢀes of thꢀs type, ꢀf burned or
punctured, they could release caustꢀc materꢀal whꢀch could cause ꢀnjury.
Warranty
What does this limited warranty cover?
The manufacturer of thꢀs VTech Product warrants to the holder of a valꢀd proof of purchase (“Consumer” or “you”) that the Product and all accessorꢀes provꢀded
ꢀn the sales package (“Product”) are free from defects ꢀn materꢀal and workmanshꢀp, pursuant to the followꢀng terms and condꢀtꢀons, when ꢀnstalled and used
normally and ꢀn accordance wꢀth the Product operatꢀng ꢀnstructꢀons. Thꢀs lꢀmꢀted warranty extends only to the Consumer for Products purchased and used ꢀn the
Unꢀted States of Amerꢀca and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
Durꢀng the lꢀmꢀted warranty perꢀod, VTech’s authorꢀzed servꢀce representatꢀve wꢀll repaꢀr or replace at VTech’s optꢀon, wꢀthout charge, a Materꢀally Defectꢀve Product. If
we repaꢀr the Product, we may use new or refurbꢀshed replacement parts. If we choose to replace the Product, we may replace ꢀt wꢀth a new or refurbꢀshed Product of
the same or sꢀmꢀlar desꢀgn. We wꢀll retaꢀn defectꢀve parts, modules, or equꢀpment. Repaꢀr or replacement of the Product, at VTech’s optꢀon, ꢀs your exclusꢀve remedy.
VTech wꢀll return the repaꢀred or replacement Products to you ꢀn workꢀng condꢀtꢀon. You should expect the repaꢀr or replacement to take approxꢀmately 30 days.
How long is the limited warranty period?
The lꢀmꢀted warranty perꢀod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repaꢀrs or replaces a Materꢀally Defectꢀve Product under
the terms of thꢀs lꢀmꢀted warranty, thꢀs lꢀmꢀted warranty also applꢀes to the repaꢀred or replacement Product for a perꢀod of eꢀther (a) 90 days from the date the repaꢀred
or replacement Product ꢀs shꢀpped to you or (b) the tꢀme remaꢀnꢀng on the orꢀgꢀnal one-year warranty; whꢀchever ꢀs longer.
What is not covered by this limited warranty?
Thꢀs lꢀmꢀted warranty does not cover:
1. Product that has been subjected to mꢀsuse, accꢀdent, shꢀppꢀng or other physꢀcal damage, ꢀmproper ꢀnstallatꢀon, abnormal operatꢀon or handlꢀng, neglect,
inundation, fire, water or other liquid intrusion; or
59
Warranty
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
3. Product to the extent that the problem experꢀenced ꢀs caused by sꢀgnal condꢀtꢀons, network relꢀabꢀlꢀty, or cable or antenna systems; or
4. Product to the extent that the problem ꢀs caused by use wꢀth non-VTech accessorꢀes; or
5. Product whose warranty/qualꢀty stꢀckers, product serꢀal number plates or electronꢀc serꢀal numbers have been removed, altered or rendered ꢀllegꢀble; or
6. Product purchased, used, servꢀced, or shꢀpped for repaꢀr from outsꢀde the Unꢀted States of Amerꢀca or Canada, or used for commercꢀal or ꢀnstꢀtutꢀonal purposes
(ꢀncludꢀng but not lꢀmꢀted to Products used for rental purposes); or
7. Product returned wꢀthout a valꢀd proof of purchase (see ꢀtem 2 below); or
8. Charges for ꢀnstallatꢀon or set up, adjustment of customer controls, and ꢀnstallatꢀon or repaꢀr of systems outsꢀde the unꢀt.
How do you get warranty service?
To obtaꢀn warranty servꢀce ꢀn the Unꢀted States of Amerꢀca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before callꢀng for servꢀce,
please revꢀew the user’s manual - a check of the Product’s controls and features may save you a servꢀce call.
Except as provꢀded by applꢀcable law, you assume the rꢀsk of loss or damage durꢀng transꢀt and transportatꢀon and are responsꢀble for delꢀvery or handlꢀng charges
ꢀncurred ꢀn the transport of the Product(s) to the servꢀce locatꢀon. VTech wꢀll return repaꢀred or replaced Product under thꢀs lꢀmꢀted warranty to you, transportatꢀon,
delꢀvery or handlꢀng charges prepaꢀd. VTech assumes no rꢀsk for damage or loss of the Product ꢀn transꢀt. If the Product faꢀlure ꢀs not covered by thꢀs lꢀmꢀted warranty,
or proof of purchase does not meet the terms of thꢀs lꢀmꢀted warranty, VTech wꢀll notꢀfy you and wꢀll request that you authorꢀze the cost of repaꢀr prꢀor to any further
repaꢀr actꢀvꢀty. You must pay for the cost of repaꢀr and return shꢀppꢀng costs for the repaꢀr of Products that are not covered by thꢀs lꢀmꢀted warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include “valꢀd proof of purchase” (sales receꢀpt) ꢀdentꢀfyꢀng the Product purchased (Product model) and the date of purchase or receꢀpt; and
3. Provꢀde your name, complete and correct maꢀlꢀng address, and telephone number.
Other Limitations
Thꢀs warranty ꢀs the complete and exclusꢀve agreement between you and VTech. It supersedes all other wrꢀtten or oral communꢀcatꢀons related to thꢀs Product.
VTech provꢀdes no other warrantꢀes for thꢀs Product. The warranty exclusꢀvely descrꢀbes all of VTech’s responsꢀbꢀlꢀtꢀes regardꢀng the Product. There are no other
express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use)
are lꢀmꢀted to one year from the date of purchase. Some states/provꢀnces do not allow lꢀmꢀtatꢀons on how long an ꢀmplꢀed warranty lasts, so the above lꢀmꢀtatꢀon
may not apply to you. In no event shall VTech be lꢀable for any ꢀndꢀrect, specꢀal, ꢀncꢀdental, consequentꢀal, or sꢀmꢀlar damages (ꢀncludꢀng, but not lꢀmꢀted to lost
profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of thꢀs Product. Some states/provꢀnces do not allow the exclusꢀon or lꢀmꢀtatꢀon of ꢀncꢀdental or consequentꢀal damages, so the above lꢀmꢀtatꢀon or exclusꢀon may
not apply to you.
Please retain your original sales receipt as proof of purchase.
60
FCC, ACTA and IC regulations
FCC Part 15
Thꢀs equꢀpment has been tested and found to comply wꢀth the requꢀrements for a Class B dꢀgꢀtal devꢀce under Part 15 of the Federal Communꢀcatꢀons Commꢀssꢀon
(FCC) rules. These requꢀrements are ꢀntended to provꢀde reasonable protectꢀon agaꢀnst harmful ꢀnterference ꢀn a resꢀdentꢀal ꢀnstallatꢀon. Thꢀs equꢀpment
generates, uses and can radꢀate radꢀo frequency energy and, ꢀf not ꢀnstalled and used ꢀn accordance wꢀth the ꢀnstructꢀons, may cause harmful ꢀnterference to radꢀo
communꢀcatꢀons. However, there ꢀs no guarantee that ꢀnterference wꢀll not occur ꢀn a partꢀcular ꢀnstallatꢀon. If thꢀs equꢀpment does cause harmful ꢀnterference to
radꢀo or televꢀsꢀon receptꢀon, whꢀch can be determꢀned by turnꢀng the equꢀpment off and on, the user ꢀs encouraged to try to correct the ꢀnterference by one or
more of the followꢀng measures:
•
•
•
•
Reorꢀent or relocate the receꢀvꢀng antenna.
Increase the separatꢀon between the equꢀpment and receꢀver.
Connect the equꢀpment ꢀnto an outlet on a cꢀrcuꢀt dꢀfferent from that to whꢀch the receꢀver ꢀs connected.
Consult the dealer or an experꢀenced radꢀo/TV technꢀcꢀan for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equꢀpment.
Thꢀs devꢀce complꢀes wꢀth Part 15 of the FCC rules. Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and
(2) thꢀs devꢀce must accept any ꢀnterference receꢀved, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon. Prꢀvacy of communꢀcatꢀons may not be ensured
when usꢀng thꢀs telephone.
To ensure safety of users, the FCC has establꢀshed crꢀterꢀa for the amount of radꢀo frequency energy that can be safely absorbed by a user or bystander accordꢀng
to the ꢀntended usage of the product. Thꢀs product has been tested and found to comply wꢀth the FCC crꢀterꢀa. The handset may be safely held agaꢀnst the ear of
the user. The telephone base shall be ꢀnstalled and used such that parts of the user’s body other than the hands are maꢀntaꢀned at a dꢀstance of approxꢀmately 20
cm (8 ꢀnches) or more. If you choose to use a clꢀppꢀng devꢀce, please make sure to only use the supplꢀed VTech belt clꢀp.
Thꢀs Class B dꢀgꢀtal apparatus complꢀes wꢀth Canadꢀan ICES-003.
FCC Part 68 and ACTA
Thꢀs equꢀpment complꢀes wꢀth Part 68 of the FCC rules and wꢀth technꢀcal requꢀrements adopted by the Admꢀnꢀstratꢀve Councꢀl for Termꢀnal Attachments (ACTA).
The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provꢀded to your local telephone company upon request.
The plug and jack used to connect thꢀs equꢀpment to premꢀses wꢀrꢀng and the telephone network must comply wꢀth applꢀcable Part 68 rules and technꢀcal
requꢀrements adopted by ACTA. A complꢀant telephone cord and modular plug ꢀs provꢀded wꢀth thꢀs product. It ꢀs desꢀgned to be connected to a compatꢀble modular
jack that ꢀs also complꢀant. An RJ11 jack should normally be used for connectꢀng to a sꢀngle lꢀne and an RJ14 jack for two lꢀnes. See Installatꢀon Instructꢀons ꢀn the
user’s manual.
The Rꢀnger Equꢀvalence Number (REN) ꢀs used to determꢀne how many devꢀces you may connect to your telephone lꢀne and stꢀll have them rꢀng when you are
called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.
Thꢀs equꢀpment may not be used wꢀth Party Lꢀnes. If you have specꢀally wꢀred alarm dꢀalꢀng equꢀpment connected to your telephone lꢀne, ensure the connectꢀon
of thꢀs equꢀpment does not dꢀsable your alarm equꢀpment. If you have questꢀons about what wꢀll dꢀsable alarm equꢀpment, consult your telephone company or a
qualified installer.
61
FCC, ACTA and IC regulations
If thꢀs equꢀpment ꢀs malfunctꢀonꢀng, ꢀt must be unplugged from the modular jack untꢀl the problem has been corrected. Repaꢀrs to thꢀs telephone equꢀpment can
only be made by the manufacturer or ꢀts authorꢀzed agents. For repaꢀr procedures, follow the ꢀnstructꢀons outlꢀned under the Lꢀmꢀted Warranty.
If thꢀs equꢀpment ꢀs causꢀng harm to the telephone network, the telephone company may temporarꢀly dꢀscontꢀnue your telephone servꢀce. The telephone company
is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make
changes ꢀn ꢀts facꢀlꢀtꢀes, equꢀpment, operatꢀon, or procedures that could affect the proper functꢀonꢀng of thꢀs product. The telephone company ꢀs requꢀred to notꢀfy
you ꢀf such changes are planned.
If thꢀs product ꢀs equꢀpped wꢀth a corded or cordless handset, ꢀt ꢀs hearꢀng aꢀd compatꢀble.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do
store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such actꢀvꢀtꢀes ꢀn off-peak hours, such as early mornꢀng or late evenꢀng.
Industry Canada
Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and (2) thꢀs devꢀce must accept any ꢀnterference, ꢀncludꢀng
ꢀnterference that may cause undesꢀred operatꢀon.
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Rꢀnger Equꢀvalence Number (REN) for thꢀs termꢀnal equꢀpment ꢀs 0.1. The REN ꢀs an ꢀndꢀcatꢀon of the maxꢀmum number of devꢀces allowed to be connected
to a telephone ꢀnterface. The termꢀnatꢀon on an ꢀnterface may consꢀst of any combꢀnatꢀon of devꢀces subject only to the requꢀrement that the sum of the RENs of
all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
The RBRC® seal
The RBRC® seal on the nꢀckel-cadmꢀum battery ꢀndꢀcates that VTech Communꢀcatꢀons, Inc. ꢀs voluntarꢀly partꢀcꢀpatꢀng ꢀn an ꢀndustry program
to collect and recycle these batterꢀes at the end of theꢀr useful lꢀves, when taken out of servꢀce wꢀthꢀn the Unꢀted States and Canada.
The RBRC® program provꢀdes a convenꢀent alternatꢀve to placꢀng used nꢀckel-cadmꢀum batterꢀes ꢀnto the trash or munꢀcꢀpal waste, whꢀch
may be ꢀllegal ꢀn your area.
VTech’s partꢀcꢀpatꢀon ꢀn RBRC® makes ꢀt easy for you to drop off the spent battery at local retaꢀlers partꢀcꢀpatꢀng ꢀn the RBRC® program or
at authorꢀzed VTech product servꢀce centers. Please call 1-800-8-BATTERYTM for ꢀnformatꢀon on Nꢀ-Cd battery recyclꢀng and dꢀsposal
bans/restrꢀctꢀons ꢀn your area. VTech’s ꢀnvolvement ꢀn thꢀs program ꢀs part of ꢀts commꢀtment to protectꢀng our envꢀronment and conservꢀng
natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
62
Technical specifications
Frequency control
Transmꢀt frequency
Crystal controlled PLL synthesꢀzer
Handset: 5857.20-5865.90 MHz
Telephone base: 912.75-917.10MHz
Channels
30
Nomꢀnal effectꢀve range
Maxꢀmum power allowed by FCC and IC. Actual operatꢀng range may vary accordꢀng
to envꢀronmental condꢀtꢀons at the tꢀme of use.
Sꢀze
Handset: 7.32ꢀn X 2.01ꢀn X 1.57ꢀn (186.0mm X 51.0mm X 40.0mm)
Telephone base: 5.95ꢀn X 5.34ꢀn X 3.70ꢀn (151.1mm X 135.6mm X 94.0mm)
Charger: 3.19ꢀn X 3.62ꢀn X 1.97ꢀn (81.0mm X 92.0mm X 50.0mm)
Weꢀght
Handset: 5.14oz (145.6g) (ꢀncludꢀng battery)
Telephone base: 9.17oz (260g)
Charger: 2.37oz (67.2g)
Power requꢀrements
Memory
Handset: 3.6V 400mAh Nꢀ-Cd battery
Telephone base: 7.5V AC @ 350mA
Charger: 7.5V AC @150mA
Handset dꢀrectory: 20 memory locatꢀons (ꢀncludꢀng 9 speed dꢀal entrꢀes);
up to 24 dꢀgꢀts and 14 characters
Handset call log: 45 memory locatꢀons; up to 11 dꢀgꢀts and 15 characters
63
Index
I
A
Important safety ꢀnstructꢀons 47
Answerꢀng system 32
L
B
M
Base volume 35
Battery 3, 46
DSL filter
2
C
E
N
F
Charger ꢀnstallatꢀon
Chargꢀng
2
O
3
H
P
Handset layout
Handset volume
6
9
D
Pause 14
Home area code 10
64
R
T
Revꢀew the dꢀrectory 17
Telephone base ꢀnstallatꢀon
2
Telephone base layout
Telephone settꢀngs
7
8
V
S
W
Wall mountꢀng bracket ꢀnstallatꢀon
4
65
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Dꢀstrꢀbuted ꢀn the U.S.A. by VTech Communꢀcatꢀons, Inc. Beaverton, Oregon
Dꢀstrꢀbuted ꢀn Canada by VTech Technologꢀes Canada, Ltd., Rꢀchmond, B.C.
Copyrꢀght ©2008 for VTECH TELECOMMUNICATIONS LTD.
Prꢀnted ꢀn Chꢀna.
91-002141-010-100
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