Tripp Lite Power Supply Audio Video Pure Sine Wave UPS Systems User Manual

Owner’s Manual  
Audio/Video  
Pure Sine Wave UPS Systems  
• Intelligent, True On-Line Operation  
• Pure Sine-Wave Output  
• Zero Transfer Time  
• 1000VA - 2200VA Capacities  
• Extended-Run Options  
Not suitable for mobile applications.  
Important Safety Instructions  
Installation  
2
3
Basic Operation  
6
Troubleshooting  
10  
11  
12  
12  
Battery Replacement  
Storage and Service  
Warranty Registration  
1111 W. 35th Street Chicago, IL 60609 USA  
Customer Support: (773) 869-1234 • www.tripplite.com  
Copyright ©2006 Tripp Lite. All rights reserved.  
 
Installation  
Rack Mounting  
Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the  
fitness of hardware and procedures before mounting. If hardware and procedures are not suitable for your  
application, contact the manufacturer of your rack or rack enclosure. The procedures described in this  
manual are for common rack and rack enclosure types and may not be appropriate for all applications.  
4-Post Mounting  
All UPS models include hardware required to mount in  
B
a 4-post rack. Select models include an adjustable  
rackmount shelf kit to provide additional support. If  
your UPS model does not include an adjustable  
rackmount shelf kit, skip steps 1 and 2.  
A
. Leave the screws  
Connect the two segments of each shelf  
B
using  
1
A
the included screws and nuts  
1
2
3
slightly loose so that the shelves can be adjusted in  
the next step.  
Adjust each shelf to fit your rack, then mount them  
in the lowest available space of your rack with the  
2
C
C
the support ledges should face inward. Tighten the  
screws, nuts and washers provided  
. Note that  
B
screws that connect the shelf segments  
.
D
holes of your equipment  
Attach mounting ears  
to the front mounting  
3
E
. The ears should face forward.  
using the screws  
B
F
provided  
4 Using an assistant if necessary, lift your equipment  
and slide it onto the mounting shelves. Attach your  
equipment to the rack by using the appropriate  
E
G
hardware  
rack rails.  
through its mounting ears and into the  
2-Post Mounting  
D
F
If you mount the UPS in a 2-post rack, it requires the  
addition of a Tripp Lite 2-Post Rackmount Installation  
Kit (model: 2POSTRMKITWM, sold separately). See  
Installation Kit owner’s manual for 2-post  
rackmounting procedures.  
G
Tower Mounting  
5
Your UPS can be mounted in an upright tower  
position with optional base stands sold separately by  
Tripp Lite (Model # 2-9USTAND). When mounting  
the UPS on adjustable base stands, make sure that  
the control panel is toward the top. The control panel  
may be rotated to make it easier to read. Insert a  
small screwdriver or similar tool in the slots on  
either side of the panel, pop it out, rotate it, and pop  
it back into place as shown.  
4
WARNING!  
All UPS systems are extremely heavy. Use caution  
when lifting and mounting. User must properly  
stabilize the UPS when lifting and mounting.  
5
 
3
(continued)  
Installation
Connection and Start-Up  
1
Plug your UPS’s line cord into an  
electrical outlet.  
Your UPS must be connected to a dedicated circuit of  
sufficient amperage. Note, however, that the select  
models may be fitted with different plug types. Refer  
to the “OP Rating/ Plug Rating” chart printed on the  
top of your UPS.  
Once your UPS is plugged in, the fan and all Indicator  
Lights will turn ON. The “LINE” and “LOAD  
ACTIVE METER” LEDs will illuminate and the UPS  
will emit a beep to indicate normal operation. However,  
power is not supplied to your UPS’sAC outlets until the  
UPS is turned on.  
Your model may differ.  
1
2
Plug your equipment into your UPS.  
Your UPS is designed to support audio/video systems  
and their associated servers, Media Center PCs, and a  
Tripp Lite HT3100PC or HT7300PC Power  
Conditioning Center only. The total number of  
components connected should not exceed UPS  
capacity. This will overload your UPS system. You  
will also overload your UPS if you connect household  
appliances to the UPS's outlets.  
CAU  
Risk of  
See top  
Your model may differ.  
2
3
Turn your UPS ON:  
• Press the “ON/TEST” Button  
• Hold it for several seconds until you hear a beep  
• Release it  
Your UPS will begin providing AC power to its outlets.  
The “ON LINE” LED will illuminate.  
Optional Connections  
Your UPS will function properly without these  
connections.  
3
1
Phone/Network Line Surge  
Suppression (Select Models)  
These RJ-45 jacks protect connected equipment from  
surges on a phone or network line.* Using appropriate  
network cords, connect your wall jack to the UPS jack  
marked IN and your equipment to the UPS jack  
marked OUT. Make sure that the equipment you  
connect to the RJ-45 jacks is also protected on the AC  
power line.  
CAUTION  
See top of unit for cautionary mar  
Risk of electric shock  
1
* Not compatible with PoE (Power Over Ethernet) applications.  
 
4
(continued)  
Installation  
Optional Connections (continued)  
CONNECTING OTHER  
SYSTEMS WILL VOID  
WARRANTY  
2
USB and RS-232 Serial  
Communications  
CAUTION  
See top of unit for cautionary markings  
Risk of electric shock  
2a  
Use the included USB cable (see  
2b  
) and/or DB9  
) to connect the UPS to a Media  
serial cable (see  
Center PC, home automation system or server.  
Install the Tripp Lite PowerAlert Software  
appropriate to your equipment's operating system.  
Your UPS may feature two communication ports; the  
additional port can be used to connect the UPS to a  
second home entertainment or home automation PC  
that has PowerAlert Software installed. For more  
information, consult your PowerAlerts manual.  
2a  
Your model may differ.  
SYSTEMS WILL V  
WARRANTY  
CAUTION  
Risk of electric shock  
See top of unit for cautionary markings  
3
EPO Port Connection  
(Select Models)  
This optional feature is only for those applications  
that require connection to a home automation/home  
security Emergency Power Off (EPO) circuit. When  
the UPS is connected to this circuit, it enables  
emergency shutdown of the UPS's inverter. Using  
the cable provided, connect the EPO port of your  
2b  
Your model may differ.  
CAUTION  
See top of unit for cautionary markin  
Risk of electric shock  
3a  
UPS (see  
normally open switch according to the circuit  
3b  
) to a user-supplied normally closed or  
diagram (see  
). The EPO port is not a phone  
line surge suppressor; do not connect a phone line  
to this port.  
3a  
Your model may differ.  
4
External Battery Connection  
Check to ensure that the external batteries you are  
connecting match the voltage listed on your UPS's  
battery connector. All UPS models come with a  
robust internal battery system; all models feature  
connectors that accept optional external battery  
packs (sold separately from Tripp Lite) to provide  
additional runtime. Adding external batteries will  
increase recharge time as well as runtime. See the  
battery pack owner's manual for complete  
installation instructions. Make sure cables are fully  
inserted into their connectors. Small sparks may  
result during battery connection; this is normal. Do  
not connect or disconnect battery packs when the  
UPS is running on battery power.  
4-5  
3b  
48V/26A  
Your model may differ.  
4
 
5
Basic Operation  
Front Panel Switches  
“ON/TEST” Button: This switch controls four separate UPS functions:  
UPS Power ON  
To turn the UPS on, press this button, hold it for several seconds until you hear  
a beep, then release it. The “ON LINE” LED will illuminate.  
UPS Self-Test  
During normal on-line operation, press this button and hold it until you hear a  
beep. This initiates a 10-second self-test of the battery. The UPS will shift to  
battery power (all LEDs will illuminate) for ten seconds.  
Alarm Silence  
To silence the UPS “on-battery” alarm, press this button and hold it until you  
hear a beep.  
UPS Cold Start  
To use your UPS as a stand-alone power source when AC power is unavailable  
(i.e. during a blackout), press this button and hold it until you hear a beep. The  
UPS will then provide battery power to its outlets.*  
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating from battery  
power.  
“OFF” Button: This button turns power OFF at the UPS receptacles. Press  
this switch, hold it until you hear a beep, then release it. The UPS will  
continue charging and the fan will continue to cool internal components even  
after you turn the UPS receptacles off. To turn the UPS OFF completely,  
including the charger, disconnect the UPS’s power cord after pressing the  
“OFF” switch.  
Front Panel Indicator Lights  
“ON LINE” LED: This green light will illuminate constantly to indicate the  
UPS is performing normal on-line operation (filtering and resynthesizing  
incoming AC line voltage to provide pure sine wave output). When this light  
is illuminated, you can monitor the load level of your UPS on the “LOAD  
ACTIVE METER” LEDs.  
“LINE” LED: This green light will illuminate constantly to indicate the  
utility supplied AC line voltage at your wall outlet is nominal. It will flash if  
the line voltage is outside the nominal range (either too low or two high). No  
action is required on your part when the LED flashes; the UPS continuously  
and automatically filters AC line power to provide your equipment with pure  
sine wave AC power, regardless of brownout or overvoltage conditions. If this  
light is off, then AC line voltage is not present (blackout) or is at an extremely  
high voltage, and the UPS will provide connected equipment with power from  
battery.  
 
6
(continued)  
Basic Operation  
continued  
Front Panel Indicator Lights  
“BYPASS” LED: This yellow light will flash to indicate that the UPS’s  
DC/AC inverter is deactivated and the UPS is in the “Bypass” mode. During  
normal operation this LED will light briefly when the unit is plugged in, but if  
an internal fault or overload occurs this light will flash constantly to show that  
connected equipment will receive filtered AC mains power, but will not  
receive battery power during a blackout. In this case, contact Tripp Lite for  
service.  
“FAULT” LED (select models only): This red light will flash when your UPS  
detects an internal fault (overheating, overvoltages, etc.) or when it detects a  
wiring fault in your wall outlet (reversed phases, missing ground, etc.) The  
UPS will only detect wiring faults when it is plugged into a utility outlet but  
not turned ON. If the light persists after restarting the UPS, contact an  
electrician to check the AC line. Your UPS will identify the presence of most  
(but not all) wiring faults.  
“LOAD ACTIVE METER” LED: This green light will illuminate when  
your UPS is receiving AC power to indicate that the set of four dual-function  
LEDs is displaying the load level of your UPS.  
“BATT ACTIVE METER” LED: This green light will illuminate when your  
UPS is operating from battery power to indicate that the set of four dual-  
function LEDs is displaying the battery charge level of your UPS. Note: the  
“ON BATT” LED will also be illuminated.  
“OVERLOAD” LED: This red light will illuminate constantly to indicate  
that your UPS’s capacity has been exceeded while it is in on-line operation.  
The UPS alarm will beep continuously. Immediately remove overload until  
light and alarm goes off. If you do not immediately remove the overload, the  
UPS will transfer from on-line to bypass operation.  
“BATT LOW” LED: This yellow light will illuminate when your UPS’s  
battery charge level is low. The UPS alarm will beep until either the battery  
charge is depleted or the batteries are adequately recharged.  
“ON BATT” LED: This green light will illuminate constantly to indicate that  
AC line voltage is not present and your UPS is providing your equipment with  
battery power. The UPS will also beep every two seconds, unless silenced by  
the “ON/TEST” Button. When this light is illuminated, you can monitor the  
battery charge level of your UPS on the “BATT ACTIVE METER” LEDs.  
 
7
(continued)  
Basic Operation  
continued  
Front Panel Indicator Lights  
“REPLACE BATT” LED: This red light will illuminate constantly and the  
UPS alarm will beep every 2 seconds if your UPS’s microprocessor detects a  
battery fault or if your UPS fails the automatic self-test (after you turn your  
UPS ON) and the UPS battery is less than fully charged. Let the UPS system  
charge for at least 12 hours and perform a self test using the “ON/TEST  
Button” as described on page 6. If the light continues to stay on, contact Tripp  
Lite for service.  
Rear Panel  
Accessory Slot: Remove the small cover panel from this slot to use optional  
accessories to remotely monitor and control your UPS. Contact Tripp Lite  
Customer Support at (773) 869-1234 for more information, including a list of  
available SNMP, network management and connectivity products.  
External Battery Pack Connector (configuration varies by model): Use to  
connect optional Tripp Lite Battery Packs for additional runtime. Contact  
Tripp Lite Customer Support at (773) 869-1234 for the appropriate Tripp Lite  
battery pack to connect. Refer to instructions available with the Battery Pack  
for complete connection information and safety warnings.  
Fan: The fan cools the UPS’s internal components. It is always on when line  
power is present.  
Input Circuit Breaker Switch: This resettable breaker prevents high input  
current from damaging the UPS or the attached load. If this breaker trips,  
make sure your UPS is connected to AC power of the proper voltage before  
resetting the circuit breaker by pushing the breaker switch in.  
Ground Screw: Use this to connect any equipment that requires a chassis  
ground.  
Output Circuit Breakers Switches (HTR22-3U): These resettable circuit  
breakers protect your UPS from output overload. If one or both breakers trip,  
remove some of the load on the circuit(s) and allow the UPS to cool before  
pressing the breaker switch(es) in to reset.  
Input Cord: This permanently attached power cord connects your UPS to a  
power outlet.  
 
8
(continued)  
Basic Operation  
continued  
Rear Panel  
AC Receptacles (Varied by Model): These 15-, 20- and 30-amp receptacles  
provide your connected equipment with pure sine-wave AC output from the  
AC line during normal operation and from battery power during blackouts and  
severe brownouts. Power provided at these outlets is filtered to protect  
connected equipment against damaging surges and line noise. The receptacles  
are divided into numbered load banks, as labelled on the unit. Using  
PowerAlert software and cabling, load banks one and two may be individually  
turned off and on from a remote location, allowing users to reset or reboot  
connected equipment.  
NEMA 5-15R  
Other outlet types not shown  
Phone/Network Line Surge Suppression Jacks: If your UPS is equipped  
with these jacks, they will protect connected equipment against surges over a  
phone or network line. Connecting your equipment to these jacks is optional;  
your UPS will work properly without this connection. For connection  
instructions, see “Optional Connections” in the Installation section.  
Not compatible with PoE (Power Over Ethernet) applications.  
Communications  
Communications Ports: These ports connect your UPS to any Media Center  
PC or home automation system. Use with Tripp Lite’s PowerAlert Software  
and included cables to enable your Media Center PC, home automation system  
or server to automatically save system settings and shut down equipment  
during a blackout. Also use PowerAlert Software to monitor a wide variety of  
AC line power and UPS operating conditions. Consult your PowerAlert  
Software manual or contact Tripp Lite Customer Support for more  
information. See “USB and RS-232 Serial Communications” in the “Optional  
Connections” section for installation instructions.  
USB Port  
(Select Models)  
The DB9 port can be used to monitor and control your UPS using either RS-  
232 or dry contact protocols.  
DB9 Port  
RS-232 communications are complex but easy to implement by using a DB9  
cable to connect the UPS to a computer with Tripp Lite PowerAlert Software  
installed.  
Dry contact communications are simple, but some knowledge of electronics is  
necessary to configure them. The DB9 port's pin assignments are shown in the  
diagram at the left.  
Units with both USB and DB9 ports: If the UPS battery is low, the UPS  
sends a signal by bridging pins 1 and 5. If utility power fails, the UPS sends a  
signal by bridging pins 8 and 5. To shut the UPS down remotely, short pin  
3~pin 9 for at least 3.8 seconds.  
Units with DB9 ports only: If the UPS battery is low, the UPS sends a signal  
by bridging pins 1 and 5. If utility power fails, the UPS sends a signal by  
bridging pins 8 and 5. To shut the UPS down remotely, send a 5V to 12V signal  
on pin 3 (using pin 5 as the negative ground) for at least 3.8 seconds.  
EPO (Emergency Power Off) Port: Select models feature a EPO port that  
may be used to connect the UPS to a contact closure switch to enable  
emergency inverter shutdown. See Optional Installation.  
 
9
Troubleshooting  
The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is having  
operational difficulties.  
Lights (On/Flashing) and Condition  
Solution  
On: REPLACE BATT  
Condition: Replace Battery  
Let the UPS system charge for at least 12 hours  
and perform a self test using the "ON/Test  
Switch" as described on page 6. If the light  
continues to stay on, contact Tripp Lite for service.  
On: BATT LOW, ON BATT  
Condition: Battery Low  
Prepare for imminent UPS shutdown.  
On: BYPASS, LINE, LOAD, OVERLOAD  
Condition: On Bypass due to Overload  
Reduce the load the UPS supports.  
Flashing: OVERLOAD  
Condition: Short Circuit  
Remove the cause of the short circuit  
from the UPS output.  
On: FAULT  
Condition: Wiring Fault  
Check the utility line for wiring problems such as  
reversed line and neutral or a missing ground.  
On: FAULT, 100%  
Condition: Battery Voltage too High  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
On: FAULT, BYPASS, LINE, 50%  
Condition: On Bypass due to  
High Output Voltage  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
On: FAULT, BYPASS, LINE  
Flashing: 50%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: On Bypass due to  
Low Output Voltage  
On: FAULT, BYPASS, LINE, 25%  
Condition: On Bypass due to High  
Bus Voltage  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
On: FAULT, BYPASS, LINE  
Flashing: 25%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: On Bypass due to Low  
Bus Voltage  
On: BYPASS, LINE  
Flashing: FAULT  
Condition: On Bypass due to High  
Internal Temperature  
Check the UPS to be sure that there is  
adequate space for air to circulate near  
the vents and that the fan is working  
properly. Restart the UPS.  
Flashing: LINE  
Condition: Input Abnormal  
This indicates that utility power is too high or low  
for the UPS to operate in BYPASS mode, so if an  
inverter failure occurs, the UPS will deliver no output.  
On: FAULT, 50%  
Flashing: LINE  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to High  
Output Voltage and Abnormal Input  
On: FAULT  
Flashing: LINE, 50%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to Low  
Output Voltage and Abnormal Input  
 
10  
(continued)  
Troubleshooting  
Lights (On/Flashing) and Condition  
Solution  
On: FAULT, 25%  
Flashing: LINE  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to High  
Bus Voltage and Abnormal Input  
On: FAULT  
Flashing: LINE, 25%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to Low  
Bus Voltage and Abnormal Input  
Flashing: LINE, FAULT  
Condition: No Output due to High  
Internal Temperature and Abnormal  
Input  
Check the UPS to be sure that there is  
adequate space for air to circulate near  
the vents and that the fan is working  
properly. Restart the UPS. If the problem  
persists, contact Tripp Lite for repairs.  
Battery Replacement  
Under normal conditions, the original batteries in your UPS will last many years. See Safety section before  
replacing batteries. The batteries are designed for hot-swap replacement (i.e. leaving the UPS in ON  
mode), but some qualified service personnel may wish to put the UPS in the OFF mode and disconnect  
equipment before proceeding.  
Procedure  
1
Remove Front  
Panel  
2
Disconnect  
Batteries  
3
Remove/Dispose of  
Batteries  
1
2
6
5
4
5
Add Batteries  
Connect Batteries  
Attach connectors: black-  
to-black and red-to-red.  
6
Replace Front  
Panel  
3
4
 
11  
Storage and Service  
Storage  
First turn your UPS OFF: press the “OFF” switch to turn power off at the UPS outlets, then disconnect the  
power cord from the wall outlet. Next, disconnect all equipment to avoid battery drain. If you plan on  
storing your UPS for an extended period of time, fully recharge the UPS batteries once every three months  
by plugging the UPS into a live AC outlet and letting the UPS charge for 4-6 hours. If you leave your UPS  
batteries discharged for an extended period of time, they may suffer permanent loss of capacity.  
Service  
If returning your UPS to Tripp Lite, please carefully pack the UPS using the ORIGINAL PACKING  
MATERIAL that came with the unit. Enclose a letter describing the symptoms of the problem. If the UPS  
is within the 2 year warranty period, enclose a copy of your sales receipt.  
Warranty Registration  
drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.  
Regulatory Compliance Identification Numbers: For the purpose of regulatory compliance certifications and identification, your Tripp  
Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with  
all required approval markings and information. When requesting compliance information for this product, always refer to the series  
number. The series number should not be confused with the marking name or model number of the product.  
FCC Specifications for Models with FCC Approval: This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with  
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely  
to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use  
shielded cables and connectors with this product. Any changes or modifications to this product not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
FCC Part 68 Notice (United States Only): If your Modem/Fax Protection causes harm to the telephone network, the telephone  
company may temporarily discontinue your service. If possible, they will notify you in advance. If advance notice isn't practical, you will  
be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. Your telephone company may make  
changes in its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If it does, you  
will be given advance notice to give you an opportunity to maintain uninterrupted service. If you experience trouble with this equipment's  
Modem/Fax Protection, please call Tripp Lite Technical Support at (773) 869-1234 for repair/warranty information. The telephone  
company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure the  
equipment is not malfunctioning. There are no repairs that can be made by the customer to the Modem/Fax Protection. This equipment  
may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your  
state public utility commission or corporation commission for information.)  
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.  
1111 W. 35th Street  
Chicago, IL 60609 USA  
Customer Support: (773) 869-1234  
200608195 93-2615  
 

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