xB
2011
www.scion.com
WArrANTY&
MAINTENANCE
GUIDE
IT’S YOUr rIDE.
KNOW WHAT’S UP.
©2010 Scion, a marque of Toyota Motor Sales, U.S.A.,Inc.
Printed in U.S.A. 02/10
09-TCS-03878
00505-11WMG-XB
WE’VE GOT YOU COVERED
2011 (SXB) 2011 (SXB)
elcome to Scion. You’ve joined
This booklet describes the terms of
Scion warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s
maintenance requirements. Be sure
to look it over pretty carefully, since
proper maintenance is required to
ensure that warranty coverage
remains intact.
a select group of car buyers:
people who want a vehicle
that sets them apart from the crowd.
We created the car, but you made it
your own — reflecting your life and your
own sense of style.
W
Of course, quality and reliability are just
as important as a stylish ride. After all,
if the ride doesn’t go, what’s the point?
Which is the point of Scion’s excellent
warranty coverage. We stand behind
the quality of our vehicles. This booklet
tells you just how much.
All the info in this booklet is the latest
available at the time of publication and,
with the exception of the emission
control warranties, is subject to change
without notice.
Your satisfaction is really important to
us, so occasionally we may create a
special policy adjustment to pay for
certain repairs that are no longer
covered by warranty. When we do this,
we mail details to the owners we have
on record. That’s why it’s important to
send in the card at the back of this
booklet if you move or if you bought
your Scion from a previous owner. Just
tear out the card and drop it in the
mail; you don’t even have to put a
stamp on it.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
We want you to be confident that your
ride will keep you on the road — and
that Scion will keep you covered when
you need it. We think you’ll feel pretty
good about that after taking a look at
this booklet. Again, welcome to Scion!
1
TABLE OF CONTENTS
WARRANTY INFORMATION
Introduction
The Immobilizer Key
Transportation Assistance
If You Need Assistance
Warranty Coverages at a Glance
Your Warranties in Detail
General Warranty Provisions
New Vehicle Limited Warranty
Federal Emission Control Warranty
California Emission Control Warranty
Tire Limited Warranty
16
22
27
Your Responsibilities
Operation and Maintenance
28
30
Obtaining Warranty Service
2
TABLE OF CONTENTS
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance
Keep Your Ride Running
Maintenance & Scion Warranty Coverage
Maintenance Log
Using the Maintenance Log Charts
Complimentary Maintenance Services
Maintenance Log
34
35
36
52
56
Explanation of Maintenance Items
Vehicle Identification
3
THE IMMOBILIZER KEY
THE NEW WORLD OF
ANTI-THEFT
TECHNOLOGY
SECURITY
This Scion vehicle may be equipped
with an electronic “immobilizer”
anti-theft system. When the key is
inserted into the ignition switch it
transmits an electronic code to an
immobilizer computer. The engine will
For security purposes, access to key
codes and service procedures for
electronically registering replacement
keys is restricted. Only an Authorized
Servicing Dealership* or certain
bonded/registered independent
only start if the code in the key matches locksmiths can generate replacement
the code in the immobilizer. If the code
does not match, the immobilizer
keys.
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t
start the vehicle unless the key has the
same code as the immobilizer.
* For the purposes of this system, an Authorized Servicing Dealership is a Scion dealership or a Toyota
dealership.
4
THE IMMOBILIZER KEY
REPLACING THE KEY
KEEPING THE KEY SAFE
Upon purchase, each vehicle should
have two master keys, one valet key
and an aluminum tag with a key-code
imprinted on it.
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do
not record it in a way that can be easily
identified and associated with the
vehicle. For example, don’t leave the
code somewhere that can be accessed
by a valet. It is wise to keep a copy of
the key-code outside of the vehicle.
To generate a fully functional
replacement key (one that will both
open the doors and start the engine),
one of the master keys is required. To
make a key that will open the door for
retrieval of items locked inside the
vehicle, the valet key or aluminum
key-code tag can be used. If a master
key or the aluminum key-code tag is
not available, an Authorized Servicing
Dealership or certain registered
If the vehicle was delivered with less
than all three keys and the aluminum
key-code tag, consider having an
Authorized Servicing Dealership or a
qualified independent automotive
locksmith make a duplicate key before
you need it.
locksmiths can obtain the key code
from a restricted-access database.
These businesses can also access a
service utility to reprogram the
immobilizer if all registered master
keys have been lost. If an Authorized
Servicing Dealership is not available,
bonded/registered locksmith who
performs high security key service.
5
TRANSPORTATION ASSISTANCE
f for some reason your ride doesn’t
go, and your Scion must be kept
overnight for warranty-covered
The policy does not apply when the
warranty repairs can be completed in
one day but the car must be kept
overnight due to dealer or owner
scheduling conflicts.
I
repairs, you are eligible for
transportation assistance from Scion.
The Transportation Assistance Policy
applies if your car must be kept
overnight for any of the following
reasons:
The Transportation Assistance Policy
applies for the duration of the New
Vehicle Limited Warranty to all 2010
model-year Scions sold and serviced by
Authorized Servicing Dealerships* in
the mainland United States and Alaska.
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The warranty repairs take more
than one day to complete.
The warrantable condition requires
extensive diagnosis.
If you need more info, please contact
your Authorized Servicing Dealership.*
The parts needed for the warranty
repairs are not readily available and
your car is inoperative or unsafe to
drive.
* For the purposes of this policy, an Authorized Servicing Dealership is a Scion dealership or a Toyota
dealership.
6
IF YOU NEED ASSISTANCE
oth Scion and your dealership
want to make your Scion
Step 3
If you’re still not satisfied after
B
ownership experience easy and
pursuing steps 1 and 2, Scion offers
additional assistance through the
Dispute Settlement Program, a dispute
resolution program administered by the
National Center for Dispute
convenient. If you have a problem or
concern — either during or after the
warranty period — please take the
following steps to ensure a quick
response:
Settlement. The purpose of this
program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge.
Step 1
Talk to a dealership manager, such as
the service manager or customer
relations manager. In most cases, you
can reach a satisfactory solution at this
step.
To request that your case be reviewed
through the program, complete the
customer claim form in the Owner’s
Warranty Rights Notification booklet
(found in your glove box) and mail it to:
Step 2
If you’re not happy with the solution
provided by the dealership, call Scion
Customer Experience at (866)
National Center for Dispute Settlement
P.O. Box 688
70-SCION, or (866) 707-2466.
To help everything move quickly, please
have the following information at hand
when you call:
Mt. Clemens, MI 48046
If your customer claim form is missing,
call Scion Customer Experience at
(866) 70-SCION, or (866) 707-2466.
When you call, be sure to have your
vehicle identification number, your
current mileage and the names of your
selling and servicing dealerships.
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Your Scion’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
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Current mileage on your vehicle
Name of your Scion dealership
A Scion customer relations
representative will help you work with
the dealership to find a satisfactory
solution.
7
IF YOU NEED ASSISTANCE
California residents: Scion offers you
assistance through an arbitration
program called the California Dispute
Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional
information, call Scion Customer
Experience at (866) 70-SCION, or (866)
707-2466. You may also contact the
CDSP directly at (888) 300-6237. Failure
to use the CDSP may affect your rights
and remedies under California’s
“Lemon Laws.”
This information about the Dispute
Settlement Programs is correct as of
the date of printing. However, the
programs may be changed without
notice. For the most current
information about the programs, call
Scion Customer Experience at (866)
70-SCION, or (866) 707-2466.
Important: You must use the
Dispute Settlement Program (or, in
California, the CDSP) before
seeking remedies through a court
action pursuant to the
Magnuson-Moss Warranty Act. You
may also be required to use the
Dispute Settlement Program or
CDSP before seeking remedies
under the “Lemon Laws” of your
state. Please see the Owner’s
Warranty Rights Notification booklet
for the requirements that apply to
your state.
8
GENERAL WARRANTY PROVISIONS
Who Is the Warrantor
Repairs Made at No Charge
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Repairs and adjustments covered by
these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the Authorized Servicing
Dealership and/or Scion. Parts
Which Vehicles Are Covered
These warranties apply to all 2011
model year xB vehicles registered and
normally operated in the United States,
U.S. territories and Canada. Warranty
coverage is automatically transferred at scheduled to be replaced as required
no cost to subsequent vehicle owners.
maintenance are warranted until their
first replacement only.
Multiple Warranty Conditions
Authorized Servicing
Dealerships
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for
specific parts or systems, such as the
Powertrain Warranty or Emission
Performance Warranty, is governed by
the coverage set forth in that warranty
as well as the General Warranty
Provisions.
For the purposes of these limited
warranties, an Authorized Servicing
Dealership is a Scion dealership or a
Toyota dealership.
Scion Authorized Parts and
Accessories
Scion Authorized Parts are any Scion
brand parts manufactured by or on
behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
Scion Authorized Accessories are any
Scion brand accessories manufactured
by or on behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the
first date the vehicle is either delivered
to an ultimate purchaser, leased, or
used as a company car or
demonstrator.
10 Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
Limitations
Your Rights Under State Law
The performance of necessary repairs
and adjustments is the exclusive
remedy under these warranties or any
implied warranties. Scion does not
authorize any person to create for it any
other obligation or liability in
These warranties give you specific legal
rights. You may also have other rights
that vary from state to state.
connection with this vehicle.
Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of these written warranties.
Some states do not allow restrictions
on how long an implied warranty lasts,
so this limitation may not apply to you.
Your Warranties in Detail 11
NEW VEHICLE LIMITED WARRANTY
WHAT IS COVERED AND
HOW LONG
Transmission and Transaxle
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Scion, subject to the
exceptions indicated under “What Is
Not Covered” on pages 13-14.
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Coverage is for 36 months or
Final drive housing and all internal
parts, axle shafts, drive shafts,
constant velocity joints, front hub and
bearings, seals and gaskets.
36,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are
covered for 12 months or 20,000 miles,
whichever occurs first.
Rear-Wheel-Drive System
Powertrain Warranty
Axle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
in the next two columns and supplied
by Scion, subject to the exceptions
indicated under “What Is Not Covered”
on pages 13-14.
Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body panel
that develops perforation from
Coverage is for 60 months or
60,000 miles, whichever occurs first.
corrosion (rust-through), subject to the
exceptions indicated under “What Is
Not Covered” on pages 13-14.
Engine
Cylinder block and head and all
Coverage is for 60 months, regardless
of mileage.
internal parts, timing gears and
gaskets, timing chain/belt and cover,
flywheel, valve covers, oil pan, oil
pump, engine mounts, turbocharger
housing and all internal parts, super
charger housing and all internal parts,
engine control computer, water pump,
fuel pump, seals and gaskets.
For information on how to protect your
vehicle from corrosion, see the section
entitled “Corrosion Prevention and
Appearance Care” in the Owner’s
Manual.
12 Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
WHAT IS NOT COVERED
Restraint Systems Warranty
This warranty does not cover damage
or failures resulting directly or
indirectly from any of the following:
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Scion, subject to
the exceptions indicated under “What Is
Not Covered” on pages 13-14.
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Fire, accidents or theft
Abuse or negligence
Misuse — for example, racing or
overloading
Coverage is for 60 months or
60,000 miles, whichever occurs first.
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Improper repairs
Alteration or tampering, including
installation of non-Scion Authorized
Accessories
For vehicles sold and registered in the
state of Kansas, the warranty for
seatbelts and related components is
10 years, regardless of mileage.
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Lack of or improper maintenance,
including use of fluids other than
those specified in the Owner’s
Manual
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing
service to the nearest Authorized
Servicing Dealership is covered.
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Installation of non-Scion Authorized
Parts
Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
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Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufacturer. See page 27.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Your Warranties in Detail 13
NEW VEHICLE LIMITED WARRANTY
Maintenance Expense
Incidental Damages
Normal maintenance services such as:
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss of
pay or revenue.
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Engine tune-ups
Replacement of fluids and filters
Lubrication
Cleaning and polishing
Replacement of spark plugs and
fuses
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Replacement of worn wiper blades,
brake pads/linings and clutch
linings
Disclaimer of Extra Expenses and
Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this
Vehicles With Altered
Odometer
warranty or any implied warranty.
Scion does not authorize any person
to create for it any other obligation
or liability in connection with this
vehicle. Scion shall not be liable for
incidental or consequential
damages resulting from breach of
this written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Salvage or Total-Loss
Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by
payment for a claim in lieu of repairs
because the cost of repairs exceeded
the cash value of the vehicle. This
exclusion does not apply to the
limitation is not allowed.
emission control warranties.
14 Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
DISPUTE RESOLUTION
If a dispute arises regarding your
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. Please note
that you must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act. You may
also be required to use the Dispute
Settlement Program or CDSP before
seeking remedies under the “Lemon
Laws” of your state. Please check the
appropriate page of the Owner’s
Warranty Rights Notification booklet
(located in your glove box) for the
requirements applicable to your state.
Your Warranties in Detail 15
FEDERAL EMISSION CONTROL WARRANTY
WHAT IS COVERED AND
HOW LONG
Emission Performance
Warranty
Emission Defect Warranty
Scion warrants that your vehicle:
Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle maintenance.
If an EPA-approved I/M program is in
force in your area, you are eligible for
Emission Performance Warranty
coverage.
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Was designed, built and equipped to
conform at the time of sale with
applicable federal emissions
standards.
Is free from defects in materials and
workmanship that may cause the
vehicle to fail to meet these
standards.
Under the terms of the Emission
Performance Warranty and federal
regulations, Scion will make all
necessary repairs if both of the
following occur:
Federal regulations require that this
warranty be in effect for two years or
24,000 miles from the vehicle’s
in-service date, whichever occurs first.
However, under the terms of the Basic
Warranty, Scion provides coverage of
three years or 36,000 miles, whichever
occurs first. Specific components may
have longer coverage under the terms
of the Powertrain Warranty.
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Your vehicle fails to meet applicable
emissions standards as determined
by an EPA-approved emissions test.
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This failure results or will result in
some penalty to you — such as a
fine or denial of the right to use your
vehicle — under local, state or
federal law.
Additionally, components marked
“8/80” in the parts list on pages 17–18
have coverage of eight years or
80,000 miles, whichever occurs first.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs first.
Additionally, components marked
“8/80” in the parts list on pages 17–18
have coverage of eight years or
80,000 miles, whichever occurs first.
16 Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
WHAT IS NOT COVERED
WARRANTY PARTS LIST
These warranty obligations do not
apply to failures or noncompliance
caused by:
Air/Fuel Metering System
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Air/fuel ratio feedback control
system
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The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
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Cold-start enrichment system
Deceleration control system
Electronic fuel injection system
components
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The use of replacement parts not
equivalent in quality or design to
original equipment parts.
– Airflow sensor
– Engine control module (8/80)
– Throttle body
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
– Other components
Air Induction System
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Intake manifold and intake air surge
tank
Catalyst System
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Catalytic converter and protector
(8/80)
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Constricted fuel filler neck
Exhaust manifold
Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
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Charcoal canister
Diaphragm valve
Fuel filler cap
Fuel tank
Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Your Warranties in Detail 17
FEDERAL EMISSION CONTROL WARRANTY
MAINTENANCE
Exhaust Gas Recirculation
(EGR) System
You are responsible for performance of
the required maintenance indicated in
the Owner’s Manual and this booklet.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
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EGR gas temperature sensor
EGR valve
Associated parts
Ignition System
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Distributor and internal parts
Ignition coil and ignitor
Ignition wires
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any
automotive service provider you
choose. Scion will not deny a warranty
claim solely because you used a
service provider other than an
Spark plugs*
Positive Crankcase
Ventilation (PCV) System
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Oil filler cap
PCV valve or orifice
Authorized Servicing Dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
Other Parts Used in Above
Systems
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Data link connector (8/80)
Hoses, clamps, fittings, tubing and
mounting hardware
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Malfunction indicator light and bulb
(8/80)
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Pulleys, belts and idlers
Sealing gaskets and devices
Sensors, solenoids, switches and
valves
* Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
18 Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
IF YOUR VEHICLE FAILS
REPLACEMENT PARTS
AN EMISSIONS TEST
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle to
an Authorized Servicing Dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non–Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
Your Warranties in Detail 19
FEDERAL EMISSION CONTROL WARRANTY
IF YOU HAVE QUESTIONS
If you have questions or concerns about
Vehicles equipped with a California
your vehicle’s federal emission
Certified Emission Control System
warranty coverage, please follow the
that are registered and operated in
steps described under “If You Need
California or any state that adopts
Assistance” on pages 7-8. In the case
California emission warranty
of the Emission Performance Warranty,
provisions are also covered by the
you may also request information from
California Emission Control
or report complaints to:
Warranty (see page 22). Currently,
Connecticut, Maine, Maryland,
Massachusetts, New Jersey, New
Mexico, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other states to
which the California Emission
Control Warranty applies.
U.S. Environmental Protection Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
20 Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
DEALER CERTIFICATE
We (the dealership) want you to know
that at the time your new Scion vehicle
is being delivered:
used in accordance with the
written instructions for proper
maintenance and use, Scion will
remedy the nonconformity free of
charge under the terms of the
Emission Performance Warranty.
1) On the basis of written notification
furnished by Scion, we have
knowledge that the vehicle is
covered by an EPA Certificate of
Conformity.
5) If the vehicle was used as a
company car or demonstrator,
check the box and complete the
following:
2) We have visually inspected those
emission control devices or
portions thereof that are visible
without removing or adjusting any
components or systems,
emissions-related or otherwise. On
the basis of this inspection, there
are no apparent deficiencies in the
installation of emission control
devices by Scion. (For purposes of
this certificate, “emission control
devices” is limited to devices
❑ The vehicle with which this
statement is delivered was placed
into service as a company car or
demonstrator prior to delivery. The
Emission Performance Warranty
period commenced on the date the
vehicle was first placed into
service, which was:
Month
Day
Year
installed on a vehicle for the sole
or primary purpose of controlling
emissions and which were not in
general use before 1968.)
Note: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely that
of the manufacturer.
3) We have performed all emission
control system preparations
required by Scion prior to the sale
of the vehicle as set forth in Scion’s
current pre-delivery service
manual.
This statement is required by
section 207 of the Clean Air Act (42
U.S.C. 7541) and the EPA regulations
issued thereunder.
4) Except as may be provided in
Paragraph 5, if this vehicle fails an
EPA-approved emissions test
within three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and
Dealership Name
Your Warranties in Detail 21
CALIFORNIA EMISSION CONTROL WARRANTY
YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
MANUFACTURER’S
WARRANTY COVERAGE
The California Air Resources Board
(CARB) and Scion are pleased to
explain the emission control system
warranty for your 2011 vehicle. In
California, new motor vehicles must be
designed, built and equipped to meet
the state’s stringent anti-smog
standards. CARB regulations require
that Scion must warrant the emission
control system on your vehicle for the
time periods indicated on this page,
provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
1) For three years or 50,000 miles,
whichever occurs first:
>
If your vehicle fails a
smog-check test, all necessary
repairs and adjustments will be
made by Scion to ensure that
your vehicle passes the test. This
is your Emission Control System
Performance Warranty.
>
If any emissions-related part on
your vehicle is defective, the part
will be repaired or replaced by
Scion. This is your Short-Term
Emission Control System Defect
Warranty. Covered parts are
listed on pages 17–18. Specific
components may have longer
coverage under the terms of the
Powertrain Warranty.
Your emission control system may
include parts such as the fuel injection
system, ignition system, catalytic
converter and engine computer. Also
included may be hoses, belts,
connectors and other emissions-
related assemblies.
2) For seven years or 70,000 miles,
whichever occurs first:
Where a warrantable condition exists,
Scion will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
>
If an emissions-related part
listed on page 24 is defective, the
part will be repaired or replaced
by Scion. This is your Long-Term
Emission Control System Defect
Warranty.
22 Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
OWNER’S WARRANTY
RESPONSIBILITIES
WHAT IS NOT COVERED
You are responsible for performance of
the required maintenance indicated in
the Owner’s Manual and this booklet.
Scion recommends that you retain all
receipts covering maintenance on your
vehicle, but Scion cannot deny warranty
coverage solely for the lack of receipts
or your failure to ensure the
These warranty obligations do not
apply to failures or noncompliance
caused by:
>
The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
>
The use of replacement parts not
equivalent in quality or design to
original equipment parts.
performance of all scheduled
maintenance.
You are responsible for presenting your
vehicle to an Authorized Servicing
Dealership as soon as a problem exists.
The warranty repairs should be
completed in a reasonable amount of
time, not to exceed 30 days.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
You should also be aware that Scion
may deny you warranty coverage if your
vehicle or a part has failed due to
abuse, neglect, improper maintenance
or unapproved modifications.
If you have any questions regarding
your warranty rights and
responsibilities, you should contact
Scion Customer Experience at (866)
70-SCION, or (866) 707-2466. You may
also contact the California Air
Resources Board, Mobile Source
Control Division, at 9528 Telstar
Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
Your Warranties in Detail 23
CALIFORNIA EMISSION CONTROL WARRANTY
PARTS LIST:
LONG-TERM EMISSION
DEFECT WARRANTY
MAINTENANCE
The parts listed here are covered for
seven years or 70,000 miles from the
vehicle’s in-service date, whichever
occurs first.
You are responsible for performance of
the required maintenance indicated in
the Owner’s Manual and this booklet.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
Air/Fuel Metering System
>
Engine control computer (engine
control module)
>
Throttle body
Air Induction System
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any
>
Intake manifold and intake air surge
tank
automotive service provider you
choose. Scion will not deny a warranty
claim solely because you used a
service provider other than an
Catalyst System
>
Exhaust center pipe (including
catalytic converter)
Authorized Servicing Dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
Evaporative Control System
>
>
Charcoal canister
Fuel tank
24 Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To do
so, take your vehicle to an Authorized
Servicing Dealership and present a
copy of the smog-check test report.
Also, take your maintenance records in
case they are needed.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non-Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
Your Warranties in Detail 25
CALIFORNIA EMISSION CONTROL WARRANTY
REPAIR DELAYS
IF YOU HAVE QUESTIONS
If an Authorized Servicing Dealership is
unable to complete repairs on your
vehicle within 30 days, you may have
the repairs made under Scion’s
provisions for emergency warranty
repairs. See page 30 for details.
If you have questions or concerns about
your vehicle’s California emission
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. You may also
request information from or report
complaints to:
California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty
provisions are covered by this
warranty. Currently, Connecticut,
Maine, Maryland, Massachusetts,
New Jersey, New Mexico, Oregon,
Pennsylvania, Rhode Island,
Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 16).
26 Your Warranties in Detail
TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
OBTAINING WARRANTY
SERVICE
The tires that come as original
equipment on your vehicle are
warranted by their manufacturer and
not Scion. A separate warranty
statement for the tires is in your glove
box.
Bridgestone/Firestone
One Bridgestone Park
Nashville, TN 37214
(800) 847-3272
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321-2136
To obtain service for a tire defect, take
the tire to an authorized dealer of the
tire manufacturer. (Refer to your local
phone directory for dealer locations.)
Your Scion dealer may also be able to
assist you in obtaining warranty service
from the manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
Your Warranties in Detail 27
OPERATION AND MAINTENANCE
WHERE TO GO FOR
GENERAL INFORMATION MAINTENANCE
You are responsible for ensuring that
your Scion is operated and maintained
according to the instructions in the
Owner’s Manual and this booklet.
You may have maintenance performed
on your vehicle by any qualified person
or facility. However, Scion recommends
having maintenance performed by an
Authorized Servicing Dealership.
You should keep detailed records of
vehicle maintenance, since under some Technicians at Authorized Servicing
circumstances they may be required for Dealerships are specially trained to
warranty coverage. These records
should include date of service, mileage
at time of service and a description of
service performed and/or parts
installed. For your convenience, a
maintenance log is included in this
booklet. If you sell your vehicle, you
should give your maintenance records
to the new owner.
maintain and repair Scion vehicles.
They stay current on the latest service
information through Scion technical
bulletins, service publications and
training courses. Many are also
factory-certified. That means they have
passed rigorous exams through both
Scion and the National Institute for
Automotive Service Excellence.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by improper maintenance or
lack of maintenance are not covered
under warranty.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an Authorized
Servicing Dealer ship. Plus, an
Authorized Servicing Dealership will
always use Scion Authorized Parts
designed specifically for your vehicle.
28 Your Responsibilities
OPERATION AND MAINTENANCE
REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand of
replacement parts. However, Scion
recommends using only Scion
Authorized Parts when you need to
replace a part on your vehicle. Like all
Scion products, Scion Authorized Parts
are built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Scion Authorized Parts are covered by
their own warranty (see your dealer for
details) or the remainder of any
applicable New Vehicle Limited
Warranty, whichever is longer.
Non–Scion Authorized Parts, or any
damage or failures resulting from
their use, are not covered by any
Scion warranty.
Your Authorized Servicing Dealership
maintains an extensive inventory of
Scion Authorized Parts to meet your
vehicle service needs. And because it is
linked electronically to Scion’s Parts
Distribution Centers, the dealership
has quick access to any parts it may
not have in stock.
Your Responsibilities 29
OBTAINING WARRANTY SERVICE
BY GEOGRAPHIC REGION EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe
to drive and there is no Authorized
Servicing Dealership reasonably
available to make repairs, you may
perform the repairs yourself or have
them performed by another automotive
service provider. Scion will reimburse
you for any of the repairs that are
covered by warranty. To receive
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an Authorized Servicing
Dealership. If your vehicle cannot be
driven, contact your nearest Authorized
Servicing Dealership for towing
assistance. You do not have to pay for
towing to the nearest Authorized
Servicing Dealership if your vehicle is
inoperable due to failure of a warranted
part.
reimbursement, present to an
Authorized Servicing Dealership your
paid repair invoices and any parts that
were removed from the vehicle. You will
be reimbursed for warranted parts at
the manufacturer’s suggested retail
price and warranted labor at a
Outside the United States,
U.S. Territories and Canada
geographically appropriate hourly rate
multiplied by Scion’s recommended
time allowance for the repair.
If you are using your vehicle outside the
United States, U.S. territories and
Canada and need warranty service,
contact a local Authorized Servicing
Dealership. Please note, however, that
your vehicle may not be repaired free of
charge because the local Authorized
Servicing Dealership distributor may
have no obligation to provide warranty
service for your vehicle, and/or your
vehicle may not comply with local
regulatory or environmental
If your vehicle requires emergency
repair, Scion assumes no liability for
subsequent failures caused by
improper repairs or the use of
non-Scion Authorized Parts unless you
have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your
vehicle inspected by an Authorized
Servicing Dealership as soon as
possible after an emergency repair.
requirements.
30 Your Responsibilities
THE IMPORTANCE OF SCHEDULED MAINTENANCE
egular maintenance is essential
to obtaining the highest level of
performance, safety and
In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are explained in the “Vehicle
Maintenance and Care” section of the
Owner’s Manual. Be sure to perform
these procedures regularly to ensure
the most trouble-free operation of your
R
reliability from your Scion. It can also
increase your vehicle’s resale value.
The following pages are designed to
help you make sure your vehicle
receives proper and timely
maintenance. Along with other
important information related to vehicle vehicle.
service, you’ll find
With proper maintenance and care,
factory-recommended maintenance
guidelines and a log in which to
document your vehicle’s maintenance
history.
your vehicle will last longer and deliver
more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of mind
from your Scion for many years to
come.
Maintenance Log 31
KEEP YOUR RIDE RUNNING
ow that you’ve got your Scion
on the road, you want to make
sure it keeps going. That’s
Put it In Writing
To help you keep track of your Scion’s
service history, each maintenance
chart in this booklet includes:
N
where scheduled maintenance comes
in. Taking your car in for regular service
will help your ride run better and last
longer. It will keep your repair bills
down too.
>
>
Boxes to check for each service
item performed
Space for the maintenance provider
to include a service verification
stamp
This booklet makes it easy to keep your
Scion running smoothly. It lists all the
factory-recommended services and
tells you when your vehicle needs
them. Be sure to look this booklet over
carefully and keep it in your glove box.
Do what it says and your Scion should
be happy for many miles to come.
>
Space to write the date and mileage
that service is performed
Documenting your service history may
make your car worth more when you’re
ready to sell. There’s a reason smart
people write things down.
Complimentary 5,000 Mile &
10,000 Mile
In addition to scheduled
maintenance, your vehicle requires
general maintenance such as fluid
checks and visual inspections.
These procedures are explained in
the “Vehicle Maintenance and Care”
section of the Owner’s Manual. To
help keep your Scion out of trouble,
be sure to perform these
Factory-Recommended
Maintenance Services
To help you get started with regular
maintenance, Scion provides your
vehicle’s 5,000 mile and 10,000 mile
factory-recommended maintenance
services on a complimentary basis. To
find out how to obtain your
complimentary maintenance services,
see the section titled “Complimentary
Maintenance Services.”
procedures regularly.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
Please make sure that all the other
services recommended in this booklet
are performed on your car as well.
32 Maintenance Log
MAINTENANCE & SCION WARRANTY COVERAGE
IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to regularly
replace the engine oil and oil filter.
Failure to do so can cause oil gelling,
which can result in severe damage to
your vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
Maintenance Providers
You can have maintenance and repair
services done by any automotive
service provider you choose, or you can
do them yourself. Scion won’t deny a
warranty claim solely because you used
a service provider other than a Scion
dealership for maintenance and
repairs. However, damage or failures
caused by improper maintenance or
repairs are not covered under warranty.
Maintenance Records
To make sure your warranty coverage
stays intact, you need to maintain your
Scion according to the
recommendations in this booklet. You
should keep records of vehicle
NOTE: Only Scion dealerships and
Toyota dealerships are authorized to
provide warranty service/repairs for
your Scion.
maintenance, including date and
mileage at time of service and a
description of service items performed
and parts installed. The scheduled
maintenance log can help you keep
track of this information. If you sell
your car, be sure to give your
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer to explain
any recommended maintenance not
included in the scheduled maintenance
log.
maintenance records to the new owner.
Scion will not deny a warranty claim
solely because you don’t have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.
For a complete description of Scion
warranty coverages, see the
Warranty Information portion of this
booklet.
Maintenance Log 33
USING THE MAINTENANCE LOG CHARTS
Miles or Months?
Special Operating Conditions
Scion recommends obtaining
In addition to standard maintenance
scheduled maintenance for your vehicle items, the maintenance log indicates
every 5,000 miles or six months,
whichever comes first.
services that should be performed on
vehicles that are driven under
especially demanding conditions.
These “special operating conditions”
and their required maintenance items
are clearly indicated in each chart.
For example:
>
If you drive 5,000 miles in less than
six months, you should obtain
maintenance at 5,000 miles - don’t
wait until six months.
NOTE: You should perform these
additional maintenance services if
you drive primarily under any of the
special operating conditions
indicated. If you drive only
>
If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months - don’t
wait until 5,000 miles.
occasionally under these
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
conditions, it is not necessary to
perform the additional services.
34 Maintenance Log
COMPLIMENTARY MAINTENANCE SERVICES
o help you get started with
regular maintenance, Scion
To obtain a complimentary
maintenance service, call a Scion
T
provides your vehicle’s 5,000 mile dealership or participating Toyota
and 10,000 mile factory-recommended
maintenance services on a
dealership to make an appointment.
The dealership will verify that the
service was performed by completing
the “Dealer Service Verification”
portion of the Maintenance Log.
complimentary basis. While these
complimentary factory-recommended
maintenance services do not have to be
performed at exactly 5,000 miles and
10,000 miles, the complimentary
services must be performed within
18 months or 12,000 miles (whichever
occurs first) of your vehicle’s original
in-service date. It is important to note
that these services are not meant to be
used for maintenance service on or
after 15,000 miles. If you bought your
Scion used and the previous owner did
not use both of the complimentary
maintenance services, you are entitled
to the remaining complimentary
maintenance service or services if your
car is still within 18 months or
Complimentary maintenance services
include change of engine oil, oil filter
and drain plug gasket, rotating tires
and visually inspecting brake
linings/drums and brake pads/discs
only. You are responsible for the cost of
any other services performed at the
time of your complimentary
maintenance services.
12,000 miles of its original in-service
date.
Maintenance Log 35
MAINTENANCE LOG
5,000 miles or 6 months
10,000 miles or 12 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
36 Maintenance Log
MAINTENANCE LOG
15,000 miles or 18 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Exhaust pipes and mountings
__ Radiator and condenser
__ Steering gear box
__ Engine coolant 3
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas
may shorten the life of the cabin air filter. Replacement may be needed if you
notice reduced air flow from the air conditioner and heater or if the windows fog
easily when you use the ЉFreshЉ mode. Consult your dealer if any of these
conditions occur.
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log 37
MAINTENANCE LOG
20,000 miles or 24 months
25,000 miles or 30 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
38 Maintenance Log
MAINTENANCE LOG
30,000 miles or 36 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter 1
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake
pads/discs 3
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Drive shaft boots
__ Radiator and condenser
__ Steering gear box
__ Engine coolant 4
__ Exhaust pipes and mountings
__ Front differential oil
__ Steering linkage and boots
__ Transmission fluid or oil
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Inspect thickness measurement and disc runout.
4 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log 39
MAINTENANCE LOG
35,000 miles or 42 months
40,000 miles or 48 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
40 Maintenance Log
MAINTENANCE LOG
45,000 miles or 54 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Exhaust pipes and mountings
__ Radiator and condenser
__ Steering gear box
__ Engine coolant 3
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas
may shorten the life of the cabin air filter. Replacement may be needed if you
notice reduced air flow from the air conditioner and heater or if the windows fog
easily when you use the ЉFreshЉ mode. Consult your dealer if any of these
conditions occur.
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log 41
MAINTENANCE LOG
50,000 miles or 60 months
55,000 miles or 66 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
42 Maintenance Log
MAINTENANCE LOG
60,000 miles or 72 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter 1
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake
pads/discs 3
__ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Drive belts 4
__ Fuel tank cap gasket
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
__ Transmission fluid or oil
__ Drive shaft boots
__ Engine coolant 5
__ Engine valve clearance 6
__ Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Inspect thickness measurement and disc runout.
4 Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.
5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
6 Check for tappet noise and engine vibration and adjust if necessary.
Maintenance Log 43
MAINTENANCE LOG
65,000 miles or 78 months
70,000 miles or 84 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
44 Maintenance Log
MAINTENANCE LOG
75,000 miles or 90 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive belts
__ Exhaust pipes and mountings
__ Radiator and condenser
__ Steering gear box
__ Drive shaft boots
__ Steering linkage and boots
__ Engine coolant 3
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas
may shorten the life of the cabin air filter. Replacement may be needed if you
notice reduced air flow from the air conditioner and heater or if the windows fog
easily when you use the ЉFreshЉ mode. Consult your dealer if any of these
conditions occur.
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log 45
MAINTENANCE LOG
80,000 miles or 96 months
85,000 miles or 102 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
46 Maintenance Log
MAINTENANCE LOG
90,000 miles or 108 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter 1
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake
pads/discs 3
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Drive belts
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
__ Transmission fluid or oil
__ Drive shaft boots
__ Engine coolant 4
__ Exhaust pipes and mountings
__ Front differential oil
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Inspect thickness measurement and disc runout.
4 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log 47
MAINTENANCE LOG
95,000 miles or 114 months
100,000 miles or 120 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine coolant 3
Replace engine oil and oil filter1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
48 Maintenance Log
MAINTENANCE LOG
105,000 miles or 126 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive belts
__ Exhaust pipes and mountings
__ Radiator and condenser
__ Steering gear box
__ Drive shaft boots
__ Steering linkage and boots
__ Engine coolant 4
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas
may shorten the life of the cabin air filter. Replacement may be needed if you
notice reduced air flow from the air conditioner and heater or if the windows fog
easily when you use the ЉFreshЉ mode. Consult your dealer if any of these
conditions occur.
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect engine air filter
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to
“Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
4 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log 49
MAINTENANCE LOG
110,000 miles or 132 months
115,000 miles or 138 months
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Check installation of driver’s floor
mat
Inspect and adjust all fluid levels
Replace engine oil and oil filter 1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions 2
Additional Maintenance Items for
Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Driving on dirt roads or dusty roads:
Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
Inspect steering linkage and boots
Tighten nuts and bolts on chassis and
body
DEALER SERVICE VERIFICATION:
DEALER SERVICE VERIFICATION:
DATE:
DATE:
MILEAGE:
MILEAGE:
50 Maintenance Log
MAINTENANCE LOG
120,000 miles or 144 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter 1
Replace spark plugs 3
Rotate tires
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brake
pads/discs 4
__ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Drive belts
__ Fuel tank cap gasket
__ Radiator and condenser
__ Steering gear box
__ Steering linkage and boots
__ Transmission fluid or oil
__ Drive shaft boots
__ Engine coolant 5
__ Engine valve clearance 6
__ Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions 2
Driving on dirt roads or dusty roads:
Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:
MILEAGE:
1 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE
REQUIRED” on the multi-information display after engine oil replacement.
2 Perform these service items only if you drive primarily under the conditions indicated.
3 Maintenance services of spark plugs are required under the terms of the Emission Control Warranty.
4 Inspect thickness measurement and disc runout.
5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
6 Check for tappet noise and engine vibration and adjust if necessary.
Maintenance Log 51
EXPLANATION OF MAINTENANCE ITEMS
he following descriptions are
provided to give you a better
understanding of the
Brake Linings/Drums and
Brake Pads/Discs
T
Check the brake linings (shoes) and
drums for scoring, burning, fluid
leakage, broken parts and excessive
wear. Check the pads for excessive
wear and the discs for runout,
excessive wear and fluid leakage.
Replace any deteriorated or damaged
parts. A qualified technician should
perform these operations.
maintenance items that should be
performed on your vehicle. The
scheduled maintenance log indicates at
which mileage/time intervals each item
should be performed. Please note that
many maintenance items should be
performed only by a qualified
technician.
Cabin Air Filter
For further information on
maintenance items you can perform
yourself, see the “Vehicle
Maintenance and Care” and
“Do-It-Yourself Maintenance”
sections of the Owner’s Manual.
Replace at specified intervals. Driving
in heavy traffic, on dirt roads or in
urban, desert or dusty areas may
shorten filter’s life. More frequent
replacement may be necessary.
Differential Oil
Ball Joints and Dust Covers
Inspect at specified intervals. When
performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired
by a qualified technician immediately.
Check the suspension and steering
linkage ball joints for looseness and
damage. Check all dust covers for
deterioration and damage. Replace any
deteriorated or damaged parts. A
qualified technician should perform
these operations.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and
adjust if necessary. Replace the belts if
they are damaged.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A
qualified technician should perform
these operations.
52 Maintenance Log
EXPLANATION OF MAINTENANCE ITEMS
Drive Shaft Boots
Engine Coolant
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged
parts and, if necessary, repack the
grease. A qualified technician should
perform these operations.
Drain the cooling system and refill with
an ethylene-glycol type coolant. Inspect
the radiator, condenser and/or
intercooler for leaves, dirt and insects,
and clean if necessary. Inspect hoses
and connections for corrosion and
leaks. Tighten connections and replace
parts when necessary. A qualified
technician should perform these
operations. (For further details, refer to
ЉRadiator, Condenser and HosesЉ in the
ЉVehicle Maintenance and CareЉ section
of the Owner’s Manual).
Driver’s Floor Mat
>
Only use the driver’s floor mat
designed specifically for the model
and model year of your vehicle.
>
>
>
Always properly secure the driver’s
floor mat using the retaining hooks.
Never install another floor mat on
top of the existing driver’s floor mat.
Your Scion is equipped with Genuine
Toyota Super Long-Life Coolant.
The replacement intervals for
engine coolant recommended in
this booklet are based on
replacement with Genuine Toyota
Super Long-Life Coolant or similar
high-quality non-silicate,
Never install the driver’s floor mat
upside down.
Engine Air Filter
Replace at specified intervals. When
performing inspections, check for
damage, excessive wear and oiliness,
and replace if necessary.
non-amine, non-borate
ethylene-glycol coolant with
long-life hybrid organic acid
technology (i.e., a combination of
low phosphates and organic acids).
If another type of ethylene-glycol
coolant is used, replacement
intervals may be different.
Maintenance Log 53
EXPLANATION OF MAINTENANCE ITEMS
Engine Oil and Oil Filter
Nuts and Bolts on Chassis
and Body
Replace the oil filter and drain and
refill the engine oil at specified
intervals. For recommended oil grade
and viscosity, refer to the Owner’s
Manual.
Re-tighten the seat-mounting bolts
and front/rear suspension member
retaining bolts to specified torque.
Radiator and Condenser
Engine Valve Clearance
Inspect for damage, debris, dirt,
insects and signs of leakage. Have any
problem repaired by a qualified
technician.
Inspect for tappet noise and engine
vibration and adjust if necessary. A
qualified technician should perform
this operation.
Spark Plugs
Exhaust Pipes and Mountings
Replace at specified intervals. Install
new plugs of the same type as
originally equipped. A qualified
technician should perform this
operation.
Visually inspect the exhaust pipes,
muffler and hangers for cracks,
deterioration and damage. Start the
engine and listen carefully for any
exhaust gas leakage. Tighten
connections or replace parts as
necessary.
Steering Gear Box
Inspect for signs of leakage. If you
discover any leakage, have it repaired
immediately by a qualified technician.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering
wheel. Inspect the linkage for bending
and damage and the dust boots for
deterioration, cracks and damage.
Replace any damaged parts. A qualified
technician should perform these
operations.
Visually inspect for corrosion, damage,
cracks, and loose or leaking
connections. Tighten connections or
replace parts as necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks,
deterioration and damage and replace
if necessary.
54 Maintenance Log
EXPLANATION OF MAINTENANCE ITEMS
Tire Rotation
Tires should be rotated according to the
instructions in the Owner’s Manual.
When rotating tires, check for damage
and uneven wear. Replace if necessary.
Transmission Fluid or Oil
Inspect at specified intervals. When
performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired
by a qualified technician immediately.
Maintenance Log 55
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