TRENDnet Computer Hardware TU3H2PIE User Manual

Quick Installation Guide  
TU3-H2PIE  
1.02  
 
1. Before You Start  
Package Contents  
ŸTU3-H2PIE  
ŸCD-ROM (Driver)  
ŸMulti-Language Quick Installation Guide  
System Requirements  
ŸPCI Express 1.0a/2.0 slot  
ŸUSB 3.0 Cable  
ŸCD-ROM Drive  
Supported Operating Systems CPU  
Memory  
Windows 7 (32/64-bit)  
1GHz or above  
1GB RAM or above  
Windows Vista (32/64-bit)  
800MHz or above 512MB RAM or above  
Windows XP (32/64-bit)  
300MHz or above 256MB RAM or above  
 
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2. How to Install  
Important!  
Do not insert the TU3-H2PIE in the computer until instructed to do so.  
1. Insert the Driver CD-ROM into your CD-ROM  
drive.  
2. Click Run Autorun.exe (Windows 7/ Vista only).  
3. Click Install Driver.  
4. Click Next. Then follow the InstallShield  
Wizard instructions.  
5. Click Install.  
 
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6. Click Continue Anyway (Windows XP only).  
7. Click Finish.  
Note: Please refer to your computer's user manual regarding hardware installation.  
8. Shutdown your computer.  
9. Open your computer case.  
 
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10. Insert the TU3-H2PIE card firmly into an  
available PCIe slot.  
11. Connect an available 4-pin Molex power cable  
from the computer's power supply to the  
TU3-H2PIE card.  
12. Turn ON the computer and wait until the  
Windows desktop appears.  
Note: For Windows 7/Vista, drivers will install automatically. Please skip to step 18. For  
Windows XP, continue on to step 13.  
13. The Found New Hardware Wizard appears  
Select No, not this time and then click Next.  
14. Select Install this software automatically  
(recommended) and then click Next.  
 
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15. Click Continue Anyway.  
16. Click Finish.  
17. Repeat steps 13-16.  
18. Connect your USB device to one of the USB  
ports on the TU3-H2PIE.  
Your Installation is now complete  
 
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Technical Specifications  
Hardware  
Interface  
ŸUSB 3.0  
ŸPCI Express Interface Revision 2.0 backwards  
ŸElectromechanical Specification Revision 2.0  
ŸBus Power Management Interface Specification Revision 1.2  
Port  
Ÿ2 x USB 3.0 Port  
Ÿ1 x 4-pin internal power port (cable not included)  
Supported OS  
Data Rates  
Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)  
ŸSuper speed: 5Gbps (USB 3.0)  
ŸHigh speed: 480Mbps (USB 2.0)  
ŸFull speed: 12Mbps (USB 1.1)  
ŸLow speed: 1.5Mbps (USB 1.0)  
Power Consumption  
Dimensions (L x W x D)  
Weight  
900mA (max) per port  
120 x 82 x 18.5 mm (4.7 x 3.2 x 0.8 in.)  
45g. (1.6oz.)  
Temperature  
5°C ~ 40°C (41°F ~ 104°F)  
90% (non-condensing)  
CE, FCC  
Humidity  
Certification  
 
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Troubleshooting  
1. I inserted the Driver CD-ROM into my computer's CD-ROM Drive but the  
installation menu does not appear automatically. What should I do?  
1. For Windows 7, if the installation menu does not appear automatically, click on  
the Windows Icon on the bottom left hand corner of the screen, click the  
“Search programs and files” box, and type D:\Autorun.exe, where “D” in  
“D:\Autorun.exe” is the letter assigned to your CD-ROM Drive, and then press  
the ENTER key on your keyboard  
2. For Windows Vista, if the installation menu does not appear automatically, click  
Start, click the Start Search box, and type D:\Autorun.exe where "D" in  
"D:\Autorun.exe" is the letter assigned to your CD-ROM Drive, and then  
press the ENTER key on your keyboard.  
3. For Windows XP, if the window does not appear automatically, click Start, click  
Run and type D:\Autorun.exe where “D” in “D:\Autorun.exe” is the letter  
assigned to your CD-ROM Drive, and then press the ENTER key on your  
keyboard.  
2. Can I connect or disconnect the USB cable while the computer is on?  
Yes, you can connect or disconnect the USB cable, or any external USB device  
while the computer is on because the USB interface is Plug-and-Play and  
hot-pluggable.  
3. I have a USB 1.1/2.0 cable. Can it work with USB 3.0 devices?  
Yes, it works but it may cause problems for connecting super-speed USB 3.0  
external peripherals. Therefore it is recommended that you use certified USB 3.0  
cable.  
4. After successful installation of the TU3-H2PIE, I connected my external USB  
device to the USB port, but it doesn't seem to work. What should I do?  
1. Verify that your external USB device works when you connect it directly to a  
USB port on your computer.  
2. Verify that you connect an available 4-pin Molex power cable from your power  
supply to the TU3-H2PIE.  
3. If you have an external AC power adapter that came with the external USB  
device, connect the AC power adapter to the device. Then power on the  
device.  
4. Try connecting the external USB device to the other USB port on the  
TU3-H2PIE.  
5. Try using a different USB cable.  
If you still encounter problems or have any questions regarding the TU3-H2PIE, please  
contact TRENDnet's Technical Support Department.  
 
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Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under normal  
use and service, forthe following lengths of time from the dateofpurchase.  
TU3-H2PIE – 2 Years Limited Warranty  
AC/DC Power Adapter, Cooling Fan, and Power Supply carry a 1 year warranty.  
If a product does not operate as warranted during the applicable warranty period, TRENDnet  
shall reserve the right, at its expense, to repair or replace the defective product or part and deliver  
an equivalent product or part to the customer. The repair/replacement unit's warranty continues  
from the original date of purchase. All products that are replaced become the property of  
TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue  
refunds orcredit. Please contact the point-of-purchase for their return policies.  
TRENDnet shall not be responsible for any software, firmware, information, or memory data of  
customer contained in, stored on, or integrated with any products returned to TRENDnet  
pursuant toany warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to service the  
product by any unauthorized service center. This warranty is voided if (i) the product has been  
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,  
abuse, or improper use (iii) the product was subject to conditions more severe than those  
specified in themanual.  
Warranty service may be obtained by contacting TRENDnet within the applicable warranty  
period and providing a copy of the dated proof of the purchase. Upon proper submission of  
required documentation a Return Material Authorization (RMA) number will be issued. An  
RMA number is required in order to initiate warranty service support for all TRENDnet  
products. Products that are sent to TRENDnet for RMA service must have the RMA number  
marked on the outside of return packages and sent to TRENDnet prepaid, insured and  
packaged appropriately for safe shipment. Customers shipping from outside of the USA and  
Canada are responsible for return shipping fees. Customers shipping from outside of the  
USA are responsible for custom charges, including but not limited to, duty, tax, and other  
fees.  
 
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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS  
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S  
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE  
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,  
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME  
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION  
MAINTENANCEOR USEOFTRENDNET'SPRODUCTS.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND  
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT  
EXIST OR WAS CAUSED BY CUSTOMER'S ORANYTHIRD PERSON'S MISUSE, NEGLECT,  
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR  
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY  
ACCIDENT, FIRE, LIGHTNING, OROTHERHAZARD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO  
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN  
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,  
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE  
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER  
FINANCIALLOSSARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE  
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,  
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,ATTRENDNET'S OPTION.  
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY  
REMEDYPROVIDEDHEREINSHALLFAILOF ITSESSENTIALPURPOSE.  
Governing Law:This Limited Warranty shall begoverned by the laws ofthestate ofCalifornia.  
SomeTRENDnet products include software code written by third party developers. These codes  
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License  
("LGPL").  
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for  
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are  
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.  
TRENDnet does not provide technical support for these codes. Please go to  
each license.  
 
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Copyright ©2011. All Rights Reserved. TRENDnet.  

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