Sprint Nextel Network Router U301 User Manual

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Get started  
All you need to know to get going with  
your Sprint 3G/4G Mobile Broadband.  
U301 USB Device  
 
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What’s in the Box  
Your U301  
USB Device  
Get Started Guide (this guide)  
3G/4G  
USB Connection Cable  
Sprint SmartViewSM Software Installation, Important  
Information booklet, and Terms and Conditions CD.  
 
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Before You Start  
Set Up Your Account  
Make sure your device is set up with a service plan on your  
Sprint account. For assistance, call 1-866-639-9565 to speak  
with a Sprint representative.  
Install Sprint SmartView Software  
1. Insert the Installation CD into your computer’s CD drive.  
• The CD will auto-run.  
• If it does not auto-run, click Start > My Computer  
and double-click SmartView.  
2. Click Setup to begin, and  
then follow the onscreen  
instructions to install Sprint  
SmartView software. (You  
will be prompted to restart  
your computer once  
installation is complete.)  
 
Install Your Device _  
Insert the USB Device  
IMPORTANT: Insert the CD and install the software before you  
insert the device into your computer’s USB port.  
Insert the device into an available USB port on your computer.  
• Your computer will detect the device and automatically  
install the drivers.  
• If you need a little more flexibility, you can plug the optional  
USB connection cable (included) into a USB port and then  
insert the device into the other end of the cable.  
3 G / 4 G  
 
Activate Your Device  
1. With your device inserted, double-click the Sprint  
SmartView icon (  
) on your computer’s desktop.  
• Your device is designed to activate automatically and  
connect to either the Sprint Mobile Broadband network (3G)  
or the Sprint 4G network.  
• If both WiMAX (4G) and Mobile (3G) networks are available,  
you can use the Sprint SmartView window to select which  
network to use.  
2. Launch yourWeb browser and go to any website to  
confirm your Internet connection.  
3G LED  
• The top indicator light shows your  
CDMA (3G) status (green means  
you’re connected or within range).  
The bottom indicator light shows  
yourWiMAX (4G) status (blue means  
you’re connected or within range). A  
red light in either location means  
you’re not in a coverage area.  
4G LED  
 
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Manage Your Account  
• make a payment, see your bills, enroll in online billing  
• check usage and account balance  
• see or modify the details of your Sprint service plan  
• get detailed instructions and download content  
From a Phone  
For any questions about your device or your Sprint service:  
Dial 1-866-639-9565  
For general questions about your Sprint account:  
Sprint Customer Service: Dial 1-888-211-4727  
Business Customer Service: Dial 1-800-927-2199  
 
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Helpful Sprint Information  
Total Equipment Protection  
The protection you need so you can be worry free  
Should anything happen to your device, you’ll have a  
worry-free way to ensure that you get connected again soon.  
Coverage includes:  
Loss, theft, routine maintenance, physical or liquid damage,  
mechanical or electrical problems, or failure from normal wear  
and tear.  
For more information:  
See the Total Equipment Protection brochure available at any  
participating retail location or go to sprint.com/tep for more  
details. To enroll within 30 days of activation, call 1-800-584-3666.  
Total Equipment Protection is a service provided by Asurion Protection Services, LLC, Continental Casualty  
Company’s (a CNA company) licensed agent for the customers of Sprint.  
 
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Resources  
ForYour USB Device  
• This Get Started guide to get you up and running.  
User Guide – View the comprehensive User Guide for the  
SM  
Sprint SmartView software online at sprint.com/support.  
Software - Download the latest version of the Sprint SmartView  
software at sprint.com/downloads.  
Web – Go to sprint.com/support to access troubleshooting  
and other resources.  
 

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