Samsung Washer Q1044A User Guide

Washing Machine  
Owner’s Instructions  
Q1244A(V/T/S)  
Q1044A(V/T/S)  
Q844A(V/T/S)  
Register your product at  
Code No. : DC68-02109N-01-GB  
 
Table of Contents  
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .inside cover  
Installing the Washing Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
Unpacking the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Overview of the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Adjusting the leveling feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Removing the shipping bolts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Connecting the water supply hose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Connecting the water supply hose(Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Positioning the drain hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Plugging in the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Wiring lnstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Washing a Load of Laundry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Washing for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Putting detergent in the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Overview of the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Washing clothes using Fuzzy Logic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Washing clothes manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Using Delay Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Washing tips and hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Maintaining the Washing Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Draining the washing machine in an emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Repairing a frozen washing machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Cleaning the detergent drawer and recess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Cleaning the debris filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Cleaning the water hose mesh filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
Problems and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Understanding error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Cautions of Duvet course. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Programme Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18  
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Electrical warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
SAMSUNG Washing Machine Owner’s Instructions  
1
 
Installing the Washing Machine  
Unpacking the washing machine  
Unpack your washing machine and inspect it for shipping damage. Also make sure that  
you have received all of the items shown below. If the washing machine was damaged  
during shipping or you do not have all of the items, contact your Samsung dealer  
immediately.  
Overview of the washing machine  
Worktop  
Drain Hose  
Control panel  
Plug  
Base cover  
Adjustable feet  
Debris filter  
Emergency drain tube  
Filter-cover  
Cold Water  
supply hose  
Wrench  
Drain  
Hose  
Bolt hole  
covers  
Hose guide  
2
SAMSUNG Washing Machine Owner’s Instructions  
 
Installing the Washing Machine  
Selecting a location  
Before you install the washing machine, select a location with the following characteristics:  
A hard, level surface (if the surface is uneven, see "Adjusting the leveling feet," below)  
Away from direct sunlight.  
Adequate ventilation  
Room temperature that will not fall below 0 ˚C  
Away from sources of heat such as coal or gas  
Make sure that the washing machine does not stand on its power cord.  
Ventilation openings must not be obstructed by carpeting when the washing machine is  
installed on a carpeted floor.  
Adjusting the leveling feet  
If the floor is uneven, adjust the feet (do not insert  
pieces of wood or any other objects under the feet):  
1. Loosen the leg bolt by turning it with your  
hand until it is at the desired height.  
loosen  
2. Tighten the locking nut by turning it with  
the supplied wrench.  
If the washer is placed on an uneven or weak  
surface, noise or vibration occurs.  
(Only a l degrees angle is allowed.)  
Removing the shipping bolts  
Before using the washing machine, you must  
remove the five shipping bolts from the back of the  
unit. To remove the bolts:  
1. Loosen all bolts with the supplied wrench  
before removing them.  
2. Take each bolt head and pull it through the  
wide part of the hole.  
Repeat for each bolt.  
3. Fill the holes with the supplied plastic  
covers.  
4. Keep the shipping bolts for future use.  
SAMSUNG Washing Machine Owner’s Instructions  
3
 
Installing the Washing Machine  
Connecting the water supply hose  
The water supply hose must be connected to the washing machine at one end and to the  
water faucet at the other. Do not stretch the water supply hose. If the hose is too short and  
you do not wish to move the water faucet, replace the hose with a longer, high pressure  
hose.  
To connect the water supply hose:  
1. Take the L-shaped arm fitting for the cold water supply hose and connect to the cold  
water supply intake on the back of the machine. Tighten by hand.  
2. Connect the other end of the cold water supply hose to your sink's cold water faucet  
and tighten it by hand. If necessary, you can reposition the water supply hose at the  
washing machine end by loosening the fitting, rotating the hose, and retightening the  
fitting.  
NOTICE The appliance is to be connected to the water mains using new hose-sets and that old hose-  
sets should not be used.  
Hot water  
supply value  
Option: 1. Take the red L-shaped arm fitting for the hot water supply hose and  
connect to the red hot water supply intake on the back of the machine.  
Tighten by hand.  
2. Connect the other end of the hot water supply hose to your sink's hot  
water faucet and tighten it by hand.  
3. Use a Y-piece if you only want to use cold water.  
4
SAMSUNG Washing Machine Owner’s Instructions  
 
Installing the Washing Machine  
Connecting the water supply hose(Option)  
1. Remove the adaptor from the water  
supply hose.  
4. Connect the water supply hose to the  
adaptor. Pull down part (c) of the water  
supply hose.  
When you release part (c) the hose  
automatically connects to the adaptor  
making a 'click’ sound.  
c
2. First, using a ‘+’ type screw driver,  
loosen the four screws on the adaptor.  
Next, take the adaptor and turn part(b)  
following the arrow until there is a 5mm  
gap.  
5. Connect the other end of the water  
supply hose to the inlet water valve at  
the top of the washer.  
Screw the hose clockwise all the way in.  
3. Connect adaptor to the water tap by  
tightening the screws firmly.  
Then, turn part (b) following the arrow  
and put(a) and (b) together.  
a
b
NOTICE After completing connection, if water leaks from the hose, then repeat the same steps. Use  
the most conventional type of faucet for water supply. In case the faucet is square or too big,  
remove the spacing ring before inserting the faucet into the adaptor.  
Positioning the drain hose  
The end of the drain hose may be positioned in three ways:  
Over the edge of a sink  
The drain hose must be placed at a height  
of between 60 and 90 cm. To keep the drain  
hose spout bent, use the supplied plastic hose  
guide. Secure the guide to the wall with a  
hook or to the faucet with a piece of string to  
prevent the drain hose from moving.  
ln a sink drain pipe branch  
The drain pipe branch must be above the sink siphon so that the end of the hose is at least  
60 cm above the ground.  
ln a drain pipe  
Samsung recommends that you use a 65 cm high vertical pipe; it must be no shorter than 60  
cm and no longer than 90 cm.  
SAMSUNG Washing Machine Owner’s Instructions  
5
 
Installing the Washing Machine  
Plugging in the machine  
For European Users. You will NOT need to ground the plug of the washing machine.  
For U.S. Users. You MUST ground the plug of the washing machine.  
Check with a licensed electrician before using the machine to make sure it is properly grounded.  
For U.K. Users.  
Wiring lnstructions  
GREEN AND  
YELLOW  
13 AMP  
FUSE  
WARNING THIS APPLIANCE MUST BE EARTHED.  
This appliance must be earthed. In the event of an  
electrical short circuit, earthing reduces the risk of  
electric shock providing an escape wire for the electric  
current.  
The appliance is equipped with a mains lead which  
includes an earth wire for connecting to the earth  
terminal of your mains plug.  
The plug must be plugged into a socket that is properly  
installed and earthed.  
*
The wires in this mains lead are coloured in  
accordance with the following code:  
Green and yellow : Earth  
Blue  
: Neutral  
: Live  
Brown  
AS the colours of the wires in the mains lead of this  
appliance may not correspond with the coloured  
markings indentifying the terminals in your plug,  
proceed as follows.  
BLUE  
BROWN  
Connect the green and yellow wire to the terminal  
in the plug marked with the letter E or the earth  
symbol ( ) or coloured green or green-and-yellow.  
WARNING  
Ensure that the plug and power  
cord are not damaged before  
use. If you have any reason to  
remove the moulded plug from  
this appliance, immediately  
remove the fuse and dispose of  
the plug.  
Do not connect the plug to  
a mains socket under any  
circumstances as there is a  
danger of electric shock.  
*
Connect the blue wire to the terminal marked with  
the letter N or coloured black.  
Connect the brown wire to the terminal marked  
with the letter L or coloured red.  
Consult a qualified electrician or service technician  
if in doubt about any of these instructions.  
The manufacturer of this washing machine will  
not accept any liability for damage to persons or  
material for non observance of these requirements.  
There are no user serviceable parts inside the  
washing machine and if the mains lead of this  
appliance is damaged, it must only be replaced  
by qualified service personnel approved by the  
manufacturer because special tools are required.  
CIRCUITS  
Your washing machine should  
be operated on a separate  
circuit from other appliances.  
Failure to do this may cause  
the circuit breaker to trip or the  
fuse to blow.  
6
SAMSUNG Washing Machine Owner’s Instructions  
 
Washing a Load of Laundry  
Washing for the first time  
Before washing clothes for the first time, you must run a complete cycle without clothes. To  
do this:  
1. Press the (On/Off) button.  
2. Pour a little detergent into compartment in the  
detergent drawer.  
3. Turn on the water supply to the washing  
machine.  
4. Press the Temperature button repeatedly until  
40 ˚C is displayed.  
5. Press the Start/Pause button.  
This will remove any water from the  
manufacturer’s test run remaining in the  
machine.  
Dispender : Detergent for prewash or starch.  
Dispenser : Detergent for main wash, water softener,pre-soaking agent, bleach and stain  
removal product.  
Dispenser : Additives,e.g.fabric softener or former (fill no higher than lower edge of insert “ A”)  
Putting detergent in the washing machine  
1. Pull out the detergent drawer.  
2. Add laundry detergent into compartment  
.
3. Add softener into compartment (if you desire).  
4. Add prewash detergent into compartment (if you desire).  
Caution :  
Concentrated or thick fabric softener and conditioner  
must be diluted with a little water before being  
poured into the dispenser (prevents the overflow  
from becoming blocked.)  
SAMSUNG Washing Machine Owner’s Instructions  
7
 
Washing a Load of Laundry  
Overview of the control panel  
1. Digital graphic display  
Displays the remaining wash cycle time,all of washing information and error messages.  
2. Prewash selection button  
Press the button to select prewash. Prewash is available only with Curtain, Towel,  
Bedding, Duvet, Cotton, Coloureds, Synthetics, Delicates.  
3. Temperature selection button  
Press the button repeatedly to cycle through the available water temperature options  
(cold water(  
), 30 ˚C, 40 ˚C , 60 ˚C and 95 ˚C).  
4. Rinse selection button  
Press the rinse button to add rinse cycles. Maximum number of rinse cycles is five.  
5. Spin selection button  
Press the button repeatedly to cycle through the available spin speed options.  
Q1244A  
Q1044A  
Q844A  
,
,
,
, 400, 800, 1000, 1200 rpm  
, 400, 600, 800, 1000 rpm  
, 400, 600, 800 rpm  
: no spin,  
: rinse hold  
No spin  
The laundry remains in the drum without being spun after the final drain  
Rinse Hold  
The laundry remains soaking in the final rinse water.  
Before the laundry can be unloaded, either “Drain” or the “Spin” program must be  
run.  
8
SAMSUNG Washing Machine Owner’s Instructions  
 
Washing a Load of Laundry  
6. Delay Start selection button  
Press the button repeatedly to cycle through the available delayed start options (from 3  
hour to 24 hours in one hour increments).  
Displayed hours means the time of finished washing-cycle.  
7. Silver Wash selection button  
Silver Nano water is supplied in washing as well as the last rinse, featuring  
sterilization and antibacterial coating.  
8. Half Load selection button  
Press the button in case of half load(about 1~4kg) washing. This function saves washing time  
and energy.  
9. Child Lock selection button  
Press the button [Rinse] and [Spin] at the same time, for 2~3 seconds to prevent mis-  
operation of child. When child lock is on, other buttons are not selected. To cancel the child  
lock, press the two button at the same time, for 2~3 seconds once more.  
10.Fuzzy Control dial  
Turn the dial to select one of the 14 available wash programs.  
Cotton, Coloureds, Synthetics, Delicates, Wool, Handwash, Quick, Rinse+Spin,  
Spin, Drain, Curtain, Towel, Bedding, Duvet  
11.Start/Pause (  
) selection button  
Press to pause and restart programs.  
12. (On/Off) selection button  
Press once to turn the washing machine on, press again to turn the washing machine  
off. If the washing machine power is left on for longer than 10 minutes without any  
buttons being touched, the power automatically turns off.  
SAMSUNG Washing Machine Owner’s Instructions  
9
 
Washing a Load of Laundry  
Washing clothes using Fuzzy Logic  
Your new washing machine makes washing clothes easy, using Samsung's "Fuzzy Logic"  
automatic control system. When you select a wash program, the machine will set the  
correct temperature, washing time, and washing speed.  
To wash clothes using the Fuzzy Logic programs:  
1. Turn on your sink's water faucet.  
2. Press the (On/Off) button.  
3. Open the door.  
4. Load the articles one at a time loosely into the drum, without overfilling.  
5. Close the door.  
6. Add the detergent, softener, and wash detergent (if necessary) into the appropriate  
compartment.  
Note: Pre-wash is only available when washing Duvet, Bedding, Towel, Curtain,  
Cotton, Coloureds, Synthetics and Delicates programs.  
It is only necessary if your clothing is heavily soiled.  
7. Turn the Fuzzy Control dial to select  
the appropriate program for the  
type of clothes Cotton, Coloureds,  
Synthetics, Delicates, Wool,  
Handwash, Quick, Duvet, Bedding,  
Towel, Curtain.  
You will see the indicators light up  
on the control panel.  
8. At this time, you can control the  
wash temperature, rinsing times,  
spin speed, delay time by pressing  
the appropriate option button.  
9. Press the Start/Pause button on the  
Fuzzy Control dial and the wash  
cycle will begin.  
The process indicator will light up  
and the remaining time for the cycle will appear in the display.  
When the cycle is finished:  
After the total cycle has finished, the power will turn off automatically.  
1. Open the door.  
Note: The door will not open untill 3 minutes after the machine stops or the power  
turns off.  
2. Remove laundry.  
10 SAMSUNG Washing Machine Owner’s Instructions  
 
Washing a Load of Laundry  
Washing clothes manually  
You can wash clothes manually without using the Fuzzy Logic feature. To do so:  
1. Turn the water supply on.  
2. Press the (On/Off) button on the washing machine.  
3. Open the door.  
4. Load the articles one at a time loosely into the drum, without overfilling.  
5. Close the door.  
6. Put the detergent and, if necessary, softener or prewash detergent, in the appropriate  
compartments.  
7. Press the Temperature button to select the temperature  
(cold water, 30˚C, 40˚C, 60˚C, 95˚C)  
8. Press to rinse button to select the required number of rinse cycles.  
Maximum number of rinse cycles is five. The washing duration will be prolonged  
accordingly.  
9. Press the Spin button to select the spin speed.  
Note: The rinse hold program allows you to take clothes that are dripping wet out  
of the washing machine.  
: No Spin,  
: Rinse Hold.  
10. Press the button repeatedly to cycle through the available delayed start options  
(from 3 hour to 24 hours in one hour increments). Displayed hours means the time of  
finished washing-cycle.  
11. Press the Start/Pause button and the machine will begin the cycle.  
Using Delay Start  
You can set the washing machine to finish your wash automatically at a later time, choosing  
from 3 to 24 hour delay (in 1 hour increments). Displayed hours means the time of finished  
washing-cycle.  
To do this:  
1. Manually or automatically set your washing machine for the type of clothes you are  
washing.  
2. Press the Delay Start button repeatedly until the delay time is set.  
3. Press the Start/Pause button. The Delay Start indicator will light, and the clock will  
begin counting down until it reaches your finish time.  
4. To cancel Delay Start, press the (On/Off) button, then turn the washing machine  
on again.  
SAMSUNG Washing Machine Owner’s Instructions 11  
 
Washing a Load of Laundry  
Washing tips and hints  
Sorting your laundry: Sort your laundry according to the following characteristics:  
Type of fabric care label symbol: Sort laundry into cottons, mixed fibers, synthetics,  
silks, wools and rayon.  
Colour: Divide whites and colours. Wash new, coloured items separately.  
Size: Placing items of different sizes in the same load will improve the washing action.  
Sensitivity: Wash delicate items separately, using the Delicate wash program for pure  
new wool, curtains and silk articles. Check the labels on the items you are washing or  
refer to the fabric care chart in the appendix.  
Emptying pockets: Coins, safety pins and similar items can damage linen, the washing  
machine drum, and the water tank.  
Securing fasteners: Close zippers and fasten buttons or hooks; loose belts or ribbons  
should be tied together.  
Prewashing cotton: Your new washing machine, combined with modern detergents, will  
give perfect washing results, thus saving energy, time, water and detergent. However, if  
your cotton is particularly dirty, use a prewash with a protein-based detergent.  
Determining load capacity: Do not overload the washing machine or your laundry may  
not wash properly. Use the chart below to determine the load capacity for the type of  
laundry you are washing.  
Fabric Type  
Cotton / Coloured  
Synthetics / Towel  
Quick  
Load Capacity  
7.5 kg  
4.0 kg  
2.5 kg  
Delicates  
2.0 kg  
Wools / Handwash  
Curtain / Bedding  
Duvet  
2.0 kg  
5.0 kg  
1 king size (9 Tog)  
Detergent tips: The type of detergent you should use is based on the type of fabric (cotton,  
synthetic, delicate items, wool), colour, wash temperature, degree and type of soiling.  
Always use "low suds" laundry soap, which is designed for automatic washing machines.  
Follow the detergent manufacturer's recommendations based upon the weight of the  
laundry, the degree of soiling, and the hardness of the water in your area. If you do not  
know how hard your water is, ask your water authority.  
Note: Keep detergents and additives in a safe, dry place out of the reach of children.  
12 SAMSUNG Washing Machine Owner’s Instructions  
 
Maintaining the Washing Machine  
Draining the washing machine in an emergency  
1. Unplug the washing machine from the  
power supply.  
2. Open the filter-cover by using a coin or a  
key.  
3. Unscrew the emergency drain cap by  
turning left. Grip the cap on the end of  
the emergency drain tube and slowly pull  
it out about 15 cm.  
4. Allow all the water to flow into a bowl.  
5. Reinsert the drain tube and screw the cap  
back on.  
6. Replace the filter-cover.  
Repairing a frozen washing machine  
If the temperature drops below freezing and your washing machine is frozen:  
1. Unplug the washing machine.  
2. Pour warm water on the source faucet to loosen the water supply hose.  
3. Remove the water supply hose and soak it in warm water.  
4. Pour warm water into the washing machine drum and let it sit for 10 minutes.  
5. Reconnect the water supply hose to the water faucet and check if the water supply  
and drain operations are normal.  
Cleaning the exterior  
1. Wipe the washing machine surfaces, including the control panel, with a soft cloth and  
non-abrasive household detergents.  
2. Use a soft cloth to dry the surfaces.  
3. Do not pour water on the washing machine.  
SAMSUNG Washing Machine Owner’s Instructions 13  
 
Maintaining the Washing Machine  
Cleaning the detergent drawer and recess  
1. Press the release lever on the inside of the detergent drawer and pull it out.  
2. Remove the cap from compartment  
.
3. Wash all of the parts under running water.  
4. Clean the drawer recess with an old toothbrush.  
5. Reinsert the cap (Pushing it firmly into place) and replace the liquid detergent divider  
into the drawer.  
6. Push the drawer back into place.  
7. Run a rinse program without any laundry in the drum.  
Cleaning the debris filter  
Clean the debris filter 5 or 6 times a year, or when you see the following error message on  
the display:  
1. Open the filter-cover, See “Draining the washing machine in an emergency" on page  
13.  
2. Unscrew emergency drain cap by turning left and drain off all the water.  
See "Draining the washing machine in an emergency" on page 13.  
3. Unscrew the filter cap and take it out.  
4. Wash any dirt or other material from the filter. Make sure the drain pump propeller  
behind the filter is not blocked. Replace the filter cap.  
5. Replace the filter-cover.  
14 SAMSUNG Washing Machine Owner’s Instructions  
 
Maintaining the Washing Machine  
Cleaning the water hose mesh filter  
You should clean the water hose mesh filter at least one time per year, or when you see the  
following error message on the display:  
To do this:  
1. Turn off the water source to the washing machine.  
2. Unscrew the hose from the back of the washing machine.  
3. With a pair of pliers, gently pull out the mesh filter from the end of the hose and  
rinse it under water until clean. Also clean the inside and outside of the threaded  
connector.  
4. Push the filter back into place.  
5. Screw the hose back onto the washing machine.  
6. Turn on the faucet and make sure the connections are watertight.  
SAMSUNG Washing Machine Owner’s Instructions 15  
 
Troubleshooting  
Problems and solutions  
The washing machine will not start  
Make sure the door is firmly closed.  
Make sure the washing machine is plugged in.  
Make sure the water source faucet is turned on.  
Make sure to press the Start/Pause button.  
No water or insufficient water supply  
Make sure the water source faucet is turned on.  
Make sure the water source hose is not frozen.  
Make sure the water intake hose is not bent.  
Make sure the filter on the water intake hose is not clogged.  
Detergent remains in the detergent drawer after the wash program is  
complete  
Make sure the washing machine is running with sufficient water pressure.  
Put the detergents in the inner parts of the detergent drawer(away from the outside edges).  
Washing machine vibrates or is too noisy  
Make sure the washing machine is set on a level surface. If the surface is not level, adjust the  
washing machine feet to level the appliance (see page 3).  
Make sure that the shipping bolts are removed (see page 3).  
Make sure the washing machine is not touching any other object.  
Make sure the laundry load is balanced.  
The washing machine does not drain and/or spin  
Make sure the drain hose is not squashed or bent.  
Make sure the debris filter is not clogged (see page 14).  
The Door does not open  
The door will not open until 3 minutes after the machine stops or the power turns off.  
Understanding error messages  
Error displayed  
Solution  
Close the door.  
Make sure the source water faucet is turned on.  
Check the water pressure.  
Clean the debris filter.  
Make sure the drainage hose is installed correctly.  
Laundry load is unbalanced; loosen any tangled laundry. If only one  
item of clothing needs washing, such as a bathrobe or jeans, the final spin  
result might be unsatisfactory and an “UE” error message will be shown  
in the display window.  
Call after-sales service.  
Before contacting After-Sales service:  
1. Try to remedy the problem (See "Troubleshooting" on this page).  
2. Restart the programme to see if the fault is repeated.  
3. If the malfunction persists, call after-sales service and describe the problem.  
16 SAMSUNG Washing Machine Owner’s Instructions  
 
Troubleshooting  
Cautions of Duvet course  
Use of Detergents in Duvet Course  
When washing larger volume laundry items, including duvet, do not put the following  
detergents directly into the drum:  
. Tablet and capsule type detergents  
. Detergents using ball and net.  
Detergents not fully dissolved may bring about imperfect washing.  
For dffective washing, add detergent into the detergent drawer.  
Do not wash a duvet by spreading detergent directly on it.  
Cautions in Putting Duvet in the Drum  
1. Do not use unnecessary force or too large Duvet.  
2. Make sure that a corner or folded part of the duvet directs inwards.  
Picture of Being Put Properly  
SAMSUNG Washing Machine Owner’s Instructions 17  
 
Programme Chart  
(
user option)  
DETERGENT AND  
Tem (˚C)  
de-  
Spin Speed (MAX) rpm  
ADDITIVES  
Delay  
start  
Max load  
(kg)  
Electricity  
(kWh)  
PROGRAM  
Half-Load Water (l)  
Pre-  
Soft-  
ener  
wash  
Max Q1244A Q1044A Q844A  
fault  
wash  
Cotton  
7.5  
yes  
  
60  
95  
1200  
1000  
800  
70  
1.42  
Coloureds  
Synthetics  
7.5  
4.0  
  
  
yes  
yes  
  
  
40  
40  
60  
60  
1200  
800  
1000  
800  
800  
800  
70  
65  
1.42  
0.85  
Delicates  
Wool  
2.5  
2.0  
2.0  
  
-
yes  
yes  
yes  
  
  
  
40  
30  
30  
40  
40  
40  
800  
400  
400  
600  
400  
400  
600  
400  
400  
65  
65  
65  
0.85  
0.75  
0.75  
Handwash  
-
3.0  
-
yes  
  
30  
60  
1200  
1000  
800  
  
-  
45  
0.45  
Quick  
Program  
Type of WASH  
Cotton  
Average or lightly soiled cottons, bed linen, table linen, underwear, towels, shirts,  
etc.  
Coloureds  
Synthetics  
Average or lightly soiled cottons, bed linen, table linen, underwear, towels, shirts,  
etc.  
Average or lightly soiled blouses, shirts, etc., which are made of polyester (diolen,  
trevira), polyamide (perlon, nylon) or other similar blends.  
Delicates  
Wool  
Delicate curtains, dresses, skirts, shirts and blouses.  
Only machine washable woolens with pure new wool label.  
Very light wash course like hand wash.  
Handwash  
Quick  
Lightly soiled cottons or linen blouses, shirts, dark coloured terry cloth, coloured  
linen articles, jeans, etc.  
1. Programme with prewash lasts approx. 15 minutes longer.  
2. The programme duration data has been measured under the conditions specified  
in Standard IEC 456.  
3. Consumption in individual homes may differ from the values given in the table  
due to variations in the pressure and temperature of the water supply, the load  
and the type of laundry.  
18 SAMSUNG Washing Machine Owner’s Instructions  
 
Programme Chart  
( user option)  
DETERGENT AND  
ADDITIVES  
Tem (˚C)  
Spin Speed (MAX) rpm  
Max load  
(kg)  
Delay  
start  
Electricity  
(kWh)  
PROGRAM  
Half-Load Water (l)  
Pre-  
Soft-  
ener  
de-  
wash  
Max Q1244A Q1044A Q844A  
fault  
wash  
1 king size  
(9Tog)  
Duvet  
  
yes  
  
40  
60  
800  
800  
800  
85  
0.62  
Bedding  
Towel  
5.0  
4.0  
5.0  
  
  
  
yes  
yes  
yes  
  
  
  
60  
60  
40  
95  
95  
60  
1200  
1200  
1200  
1000  
1000  
1000  
800  
800  
800  
65  
85  
85  
1.25  
1.80  
0.60  
Curtain  
Program  
Type of WASH  
Duvet  
Cotton bedding with filling, duvet, pillow, blanket, sofa cover with light filling.  
Cotton bedding, bed linen, bed sheet, duvet cover, pillow cover etc.  
Pile weave cotton towels, bath towel, bath gown.  
Bedding  
Towel  
Curtain  
Cotton or mixed cotton thick curtain, tow-face curtain(face, lining), lightly soiled  
furniture linen, sofa cover without filling etc.  
SAMSUNG Washing Machine Owner’s Instructions 19  
 
Appendix  
Fabric care chart  
Resistant material  
Delicate fabric  
Can be ironed at 100 ˚C max  
Do not iron  
Item may be washed at 95 ˚C  
Item may be washed at 60 ˚C  
Item may be washed at 40 ˚C  
Item may be washed at 30 ˚C  
Item may be hand washed  
Can be dry cleaned using any solvent  
Dry clean with perchloride, lighter  
fuel,pure alcohol or R113 only  
Dry clean with aviation fuel, pure alcohol  
or R113 only  
Do not dry clean  
Dry flat  
Dry clean only  
Can be hung to dry  
Can be bleached in cold water  
Do not bleach  
Dry on clothes hanger  
Tumble dry, normal heat  
Can be ironed at 200 ˚C max  
Can be ironed at 150 ˚C max  
Tumble dry, reduced heat  
Do not tumble dry  
Electrical warnings  
To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions  
in mind:  
Operate the appliance only from the type of power source indicated on the marking  
label. If you are not sure of the type of power supplied to your home, consult your  
appliance dealer or local power company.  
Use only a grounded or polarized outlet. For your safety, this appliance is equipped  
with a polarized alternating current line plug having one blade wider than the other.  
This plug will fit into the power outlet only one way. If you are unable to insert the  
plug fully into the outlet, try reversing the plug. If the plug still doesn't fit, contact  
your electrician to replace your outlet.  
Protect the power cord. Power supply cords should be routed so that they are unlikely  
to be walked on or pinched by items placed on or against them. Pay particular  
attention to cords at plugs, convenience receptacles, and the point where they exit from  
the unit.  
Do not overload the wall outlet or extension cords. Overloading can result in fire or  
electric shock.  
20 SAMSUNG Washing Machine Owner’s Instructions  
 
Appendix  
Protecting the environment  
This appliance is manufactured from recyclable materials. If you decide to dispose of  
this appliance, please observe local waste disposal regulations. Cut off the power cord  
so that the appliance cannot be connected to a power source. Remove the door so that  
animals and small children cannot get trapped inside the appliance.  
Do not exceed the detergent quantities recommended in the detergent manu-facturers'  
instructions.  
Use stain removal products and bleaches before the wash cycle only when strictly  
necessary.  
Save water and electricity by only washing full loads (the exact amount depends upon  
the program used).  
Declaration of conformity  
This appliance complies with European safety standards, EC directive 93/68 and EN  
Standard 60335.  
Specification  
TYPE  
FRONT LOADING WASHER  
DIMENSION  
WATER PRESSUERE  
WEIGHT  
W600mm x D600mm x H850mm  
50 kPa ~ 800 kPa  
75kg  
WASH and SPIN CAPACITY  
7.5kg (DRYLAUNDRY)  
180W  
180W  
220V  
240V  
WASHING  
2000W  
2400W  
220V  
240V  
WASHINGAND HEATING  
POWER CONSUMPTION  
Q1244A  
550W  
Q1044A  
Q844A  
430W  
MODEL  
SPIN  
230V  
500W  
34W  
PUMPING  
WATER VOLUME  
70 l (STANDARD COURSE)  
Q1244A  
1200  
Q1044A  
Q844A  
800  
MODEL  
rpm  
SPIN REVOLUTION  
1000  
2.5 kg  
1.0 kg  
PAPER  
PLASTIC  
PACKAGE Wt  
The appearance and specifications of the product are subject to change without prior notice  
for purposes of enhancement.  
SAMSUNG Washing Machine Owner’s Instructions 21  
 
IN CASE THE NEED FOR  
SERVICING ARISES  
- Don’t hesitate to call any AS center nearby  
with your name, address, telephone  
number, model number and serial number  
of your machine when anything wrong  
with your product occurs.  
Manufacturer:  
SAMSUNG ELECTRONICS CO.,LTD  
12th FL, Samsung Main Bldg.,250, 2-Ka,  
Taepyung-Ro,Seoul Korea  
TEL: +82 31 200 6772  
FAX: +82 31 200 6986  
LVD:  
TUV Product Service GMBH  
Ridlerstrasse 65, D-80339 Munchen  
Germany  
TEL: +49 (0)89 57 91 - 0  
FAX: +49 (0)89 57 91 - 15 51  
EMC:  
Nemko AS  
Gaustadallè  
en 30, P.O.Box 73 Blindern, N-0314, Oslo,  
Norway  
TEL: +47 22 96 03 30  
FAX: +47 22 96 05 50  
 

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