|
FALCON
KEYSET USER GUIDE
SAMSUNG DCS 400si SYSTEM
June 2001
Every effort has been made to eliminate errors and ambiguities in the information contained in this
guide. Any questions concerning information presented here should be directed to SAMSUNG TELE-
COMMUNICATIONS AMERICA, 2700 N.W. 87th Avenue, Miami, FL 33172, telephone (305) 592-2900.
SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from the
erroneous interpretation or use of information presented in this guide.
Call Pickup ........................................................................................23
My Group Pickup ..............................................................................24
Privacy Release ................................................................................24
Off-Hook Voice Announce ................................................................37
OHVA Block ......................................................................................38
OHVA Reject......................................................................................38
In Group/Out of Group ......................................................................38
DIALING FEATURES
CUSTOMIZING YOUR KEYSET
Speed Dialing ....................................................................................25
Programming Personal Speed Dial Numbers ............................25–26
One Touch Speed Dialing ................................................................26
Last Number Redial ..........................................................................26
Manual Retry with Redial ..................................................................27
Save Number with Redial..................................................................27
Chain Dialing ....................................................................................27
Automatic Redial/Retry......................................................................27
Pulse to Tone Changeover................................................................28
Memo Redialing ................................................................................28
AME BGM ..........................................................................................40
AME PASSWORD ..............................................................................40
Select Ring Tone................................................................................40
Change Your Passcode ....................................................................40
Set Answer Mode ..............................................................................41
Automatic Hold..................................................................................41
Headset Operation ............................................................................41
Hot Keypad........................................................................................42
Key Confirmation Tone ......................................................................42
Rejoining a Page ..............................................................................42
Ring Preference ................................................................................42
PAGING AND MESSAGING
Making an Internal Page....................................................................29
Making an External Page ..................................................................29
All Page..............................................................................................29
Meet Me Page....................................................................................30
Call Park and Page............................................................................30
Messages—Set and Cancel..............................................................31
Returning Messages..........................................................................31
Programmed Messages ....................................................................32
DISPLAY FEATURES
Interactive Display Keys ....................................................................43
Directory Information ...................................................................... 43
Call Log..............................................................................................44
Dial by Name ....................................................................................44
Call Progress Displays ......................................................................44
Display Number Dialed......................................................................44
Call Duration Timer............................................................................45
Auto Timer ........................................................................................45
Timer Function ..................................................................................45
Viewing Message Indications............................................................45
Alarm Reminder Messages ........................................................45–46
Personal Speed Dial Names ............................................................47
Station Names ..................................................................................47
Managing Key Assignments..............................................................47
Caller ID ......................................................................................48–52
ANI ..............................................................................................49–52
LCR with Clear ..................................................................................52
Backspace with LCR..........................................................................52
Advanced Programmed Message ....................................................52
Text Messaging ............................................................................53–54
CONVENIENCE FEATURES
Do Not Disturb ..................................................................................33
One Time DND ..................................................................................33
Mute ..................................................................................................33
Background Music ............................................................................33
Established Call Pick-Up ..................................................................34
Appointment Reminder/Alarm Clock ................................................34
Door Phone Calls ..............................................................................35
Executive/Secretary Hotline ..............................................................35
Group Listening ................................................................................36
Account Codes..................................................................................36
Locking Your Keyset..........................................................................36
Manual Signalling ..............................................................................37
64 BUTTON MODULE WITH KEYSET ..............55
PERSONAL SPEED DIAL NUMBERS ........56–57
ABOUT THIS BOOK
Your FALCON keyset is the most visible part of your telephone system. No
matter what model keyset you are using telephone calls are handled the
same way. The 28B and 18B keysets have additional conveniences that are
not available to 8B keyset users. These are noted throughout this guide.
Please take the time to study this guide and to become familiar with the op-
eration of your keyset. Keep this guide handy. You may need to look up in-
structions for infrequently used features.
Learning to use your keyset correctly will make everyday telephone commu-
nications a breeze.
1
Your outside calls will light green on your keyset and red on other keysets.
You never lose sight of your calls while they are on hold. They stay right
where you put them and are identified with a green flashing light.
THINGS YOU SHOULD KNOW
Some simple rules to remember:
USER ORIENTATION
•
•
•
•
Any steady LED indicates the line or feature is in use.
A fast flashing green LED indicates a new call ringing in.
A slow flashing green or red LED indicates a call is on hold.
A slow flashing amber LED indicates a recall to your keyset.
FALCON telephones are called “keysets.” They contain buttons or “keys”
that are used to access or activate the many features of your office phone
system. The keys with paper designation strips are programmable keys. This
means they can be programmed for a specific function on your keyset and
that same button can be something different on another keyset. See the sys-
tem manager to get your most frequently used features assigned to your
programmable keys. When changes are made, be sure that your program-
mable keys are relabeled properly.
SPEAKERPHONE
All FALCON keysets are speaker phones. Pressing ANS/RLS key will answer
or release a call on the speakerphone. Switching from the handset to the
speakerphone is easy. Press the SPEAKER key and hang up the handset.
Lines from the telephone company are “C.O. lines.” Calls on these lines are
referred to as “outside calls.” Your system can have individual C.O. line keys
or lines may be assigned to groups. When they are in a group, you access
a line by dialing an access code or pressing a route button. For example, dial
9 or press a “LOCAL” key to get a local outside line. If Least Cost Routing is
used, pressing the “LCR” key will automatically select a preprogrammed
C.O. line according to what digits are dialed. Each line in the system is num-
bered, beginning with 701, then 702, 703, etc.
VOLUME CONTROLS
The FALCON keysets use the UP and DOWN keys to adjust the ringer vol-
ume while the keyset is ringing, the speaker volume while the speakerphone
is in use and the handset volume while you are listening. These three levels
will be stored in memory until changed. If background music is turned on at
your keyset, the volume keys will also control the level of music. The volume
of pages heard through the speaker of a keyset can be adjusted during a
page announcement by using the volume keys. There are 16 levels for each
volume setting. The volume of off-hook ring is controlled by a user-program-
mable setting.
Direct Station Selection (DSS) keys are programmed to ring specific sta-
tions. You can press a DSS key instead of dialing the extension number. A
DSS key lights red when that station is busy (Busy Lamp Indication).
Falcon keysets provide distinctive ring patterns:
TERMINAL STATUS INDICATOR
•
•
•
Outside calls have a single ring tone repeated.
Internal calls have a double ring tone repeated.
Door phone calls and alarm/appointment reminders have a triple ring
tone repeated.
The terminal status indicator light is positioned on the top right corner of the
keyset above the display. The terminal status indicator is a tri-colored (red,
green, and amber) light that provides greater visibility of your keysets status
than the individual key LEDs. The terminal status indicator provides the fol-
lowing indications:
CALL INDICATIONS
•
•
•
•
•
•
Busy/Off Hook
Intercom Ring
Outside Call Ring Flashing Green
Recall Ring Flashing Amber
Message Waiting Flashing Red
Do Not Disturb Fast Flash Red at 1 Second Intervals
Steady Red
Flashing Red
The keys on your phone have light emitting diodes (LEDs). These are tri-col-
ored LEDs that light green, red or amber (green and red together).
Intercom calls, also called internal calls, always appear on your CALL but-
tons. They will always light green. You can have up to eight CALL buttons,
but at least two are recommended.
Outside calls appear on individual line keys if they are assigned. When an
individual line is not assigned to its own key, it will appear on a CALL button.
2
3
FEATURE ACCESS CODES
28 BUTTON FALCON KEYSET
This user guide is written based on the default access code for using sys-
tem features. If the system numbering plan has been changed some of the
access codes may not be correct. Your installing company can inform you
of the correct codes.
32 CHARACTER DISPLAY
Two lines with 16 characters each.
TERMINAL STATUS INDICATOR
Used to provide your keyset status.
SYSTEM TONES
SOFT KEYS
The system provides several tones to assist you. Some of these tones are
already familiar to you.
Used to acti-
vate features
via the display.
Intercom Dial Tone—A steady tone that indicates you can begin dialing.
DIAL TONE
FALCON 28B
Call 1
CONTINUOUS
Scroll
Message
Ringback Tone—Indicates the station you dialed is ringing.
Call 2
RINGBACK TONE—1000 ms ON/3000 ms OFF
SCROLL KEY
Used to scroll
through dis-
plays.
CONTINUOUS
Busy Tone—Indicates the station you dialed is busy.
BUSY TONE—500 ms ON/500 ms OFF
CONTINUOUS
SPEAKER
For hands-
free opera-
tion and ring-
ing.
1
4
2
ABC
3
6
DEF
DND/No More Calls Tone—Fast busy tone indicates the station you
dialed is in the Do Not Disturb mode or cannot receive any more calls.
GHI
5
JKL
MNO
DND/NO MORE CALLS TONE—250 ms ON/250 ms OFF
Memory Redial
FOR TEN SECONDS
7PQRS
8
TUV
9WXYZ
Transfer Speaker
Transfer/Conference Tone—Indicates your call is being held and you
can dial another party.
0OPER
Volume
ANS/RLS
HOLD
TRANSFER/CONF TONE—100 ms ON/100 ms OFF
CONTINUOUS
Confirmation Tone—Very short beeps followed by dial tone indicate you
have correctly set or canceled a system feature.
ANSWER/RELEASE KEY
HOLD KEY
MICRO-
PHONE
For handsfree
operation.
CONFIRMATION TONE—50 ms ON/50 ms OFF
FOR ONE SECOND
(programmable)
20 PROGRAMMABLE KEYS
WITH TRI-COLORED LIGHTS
Used for CALL buttons, intercom
calls, outside lines and many other
system features.
VOLUME CONTROL
KEYS Used to set inde-
pendent levels for handset,
speaker, background
music, ring and page vol-
umes.
8 PROGRAMMABLE KEYS WITH
Error Tone—A distinctive two level beeping tone indicates you have
done something incorrectly. Try again.
TRI-COLORED LIGHTS Used to
call stations directly, to indicate
busy conditions of other stations,
for One Touch dialing and many
other system features.
ERROR TONE—50 ms of tone 1/50 ms of tone 2
FOR THREE SECONDS
4
5
18 BUTTON FALCON KEYSET
8 BUTTON FALCON KEYSET
32 CHARACTER DISPLAY
32 CHARACTER DISPLAY
Two lines with 16 characters each.
Two lines with 16 characters each.
TERMINAL STATUS INDICATOR
TERMINAL STATUS INDICATOR
Used to provide your keyset status.
Used to provide your keyset status.
SOFT KEYS
Used to acti-
vate features
via the display.
SCROLL KEY Used to
scroll through displays.
FALCON 8B
FALCON 18B
Scroll
Scroll
SOFT KEYS Used to
activate features via the
display.
VOLUME
SCROLL KEY
Used to scroll
through dis-
plays.
Call 1
Call 2
Message
VOLUME CONTROL
KEYS Used to set inde-
pendent levels for hand-
set, speaker, background
music, ring and page vol-
umes.
Call 1
Call 2
Message
Transfer
Speaker
SPEAKER
For hands-
free opera-
tion and ring-
ing.
1
4
2
5
8
ABC
3
6
DEF
1
4
2
ABC
3
6
DEF
GHI
JKL
MNO
GHI
5
JKL
MNO
Memory Redial
7PQRS
TUV
9WXYZ
7PQRS
8
TUV
9WXYZ
Transfer Speaker
0OPER
0OPER
Volume
ANS/RLS
HOLD
ANS/RLS
HOLD
MICROPHONE
For handsfree opera-
tion.
ANSWER/RELEASE KEY
HOLD KEY
MICRO-
PHONE
For handsfree
operation.
HOLD KEY
ANSWER/
RELEASE KEY
SPEAKER
For hands-
free opera-
tion and ring-
ing.
8 PROGRAMMABLE KEYS WITH
TRI-COLORED LIGHTS Used to
call stations directly, to indicate
busy conditions of other stations,
for One Touch dialing and many
other system features.
10 PROGRAMMABLE KEYS
WITH TRI-COLORED LIGHTS
Used for CALL buttons, intercom
calls, outside lines and many other
system features.
VOLUME CONTROL
KEYS Used to set inde-
pendent levels for handset,
speaker, background
music, ring and page vol-
umes.
8 PROGRAMMABLE KEYS WITH
TRI-COLORED LIGHTS Used to
call stations directly, to indicate
busy conditions of other stations,
for One Touch dialing and many
other system features.
6
7
KEYSET DAUGHTER MODULES
64 BUTTON FALCON AOM
[28 AND 18 BUTTON KEYSETS ONLY]
Falcon 28 and 18 button keysets can have one of three different types of
daugher module installed on them to enhance the operation of the keyset or
to provide an additional local port depending on the type of module.
1
6
2
7
3
8
4
9
5
10
FALCON KDB-DIGITAL LINE
INTERFACE (FKDBD)
11
16
12
17
13
18
14
19
15
20
If your keyset is connected to a Digital Line Interface (DLI) port that supports
2B+D operation (your installing company can determine this) you may
install a daughter module that provides a Digital Line Interface (DLI) port for
connection of a digital station device such as a keyset or 64 button module.
21
26
22
27
23
28
24
29
25
30
FALCON KDB-SINGLE LINE
INTERFACE (FKDBS)
31
36
32
37
33
38
34
39
35
40
If your keyset is connected to a Digital Line Interface (DLI) port that supports
2B+D operation (your installing company can determine this) you may
install a daughter module that provides a Single Line Interface (SLI) port for
connection of a standard telephone device such as a cordless phone.
41
46
42
47
43
48
44
49
45
50
51
56
52
57
53
58
54
59
55
60
FALCON KDB-FULL DUPLEX (FKDBF)
The standard speakerphone mode of operation for a Falcon keyset is “half
duplex”. This means that you cannot transmit and receive speech at the
same time. Adding a FKDBF to your keyset will convert the speakerphone
into full duplex mode enhancing its operation. In addition the FKDBF may
have up to three (3) external microphones attached to it for conference room
type applications. These microphones require an “EXTMIC” key pro-
grammed on the keyset to activate or deactivate them.
61
62
63
64
64 PROGRAMMABLE KEYS
WITH RED LIGHTS Used to call
stations directly, to indicate busy
conditions of other stations, for
One Touch dialing and many other
system features.
8
9
ASSEMBLING YOUR KEYSET
ADDING A KEYSET
DAUGHTERBOARD MODULE
Place the keyset face down on a flat surface.
Remove the base pedestal by placing your thumbs over the attachment
clips and press outward while simultaneously pressing down on the key-
set body with your fingertips.
Remove the two knockouts from the bottom of the keyset.
Plug in the daughter module and secure with the two screws provided.
•
•
Place the keyset face down on a flat surface.
Remove the base pedestal by placing your thumbs over the attachment
clips and press outward while simultaneously pressing down on the key-
set body with your fingertips.
•
•
•
•
Plug the handset cord into the jack marked with the
symbol.
•
•
Route the handset cord out the RIGHT side of the keyset as you look at
it face down.
•
•
Reattach the base pedestal.
Plug the line cord into the jack on the base of the keyset marked with the
symbol and route it through one of the cable channels in the bottom
of the base pedestal.
SECURING
SCREWS
REMOVE
KNOCKOUTS
10
11
RECALL DIAL TONE
OUTSIDE CALLS
Press the NEW button to disconnect your existing call, wait for dial tone and
then make a new call on the same line.
MAKING AN OUTSIDE CALL
NOTE: If this button does not appear on your keyset, the FLASH key may
be programmed to recall dial tone.
•
Lift the handset and press an idle outside line button, line group button
or dial a line access code to receive dial tone—OR—press an idle out-
side line button, line group button or dial a line access code to receive
dial tone through the speaker—OR—press SPEAKER, receive intercom
dial tone and dial a line access code.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the tele-
phone company. This is required for some custom calling features or CEN-
TREX use.
•
•
Dial the telephone number.
Finish the call by replacing the handset or pressing the ANS/RLS key.
NOTE: Flash is not available on an ISDN circuit.
NOTE: You will receive No More Calls tone when you attempt to make a call
and there is no key available for that line.
BUSY LINE QUEUING WITH CALLBACK
•
•
•
If Least Cost Routing is enabled on your phone system, this button may
be labeled LCR or accessed by dialing an access code (usually 9).
If your system is programmed to require an authorization code before
making a call, dial ✱ plus a valid code before selecting a C.O. line.
If your system is programmed to require an account code before mak-
ing a call, press the ACCT button or dial 47 plus a valid code, press the
ACCT button again and then select a C.O. line.
If you receive a busy signal when you are selecting an outside line, this
means that the line or group of lines is busy.
•
•
•
Press the CBK key or dial 44. You will hear confirmation tone.
When the line becomes free, the system will call you back.
Lift the handset or press the ANS/RLS key to answer, wait for dial tone
and dial the telephone number or speed dial number again.
For more information on authorization and account codes, see your system
administrator.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before dialing.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before dialing.
ANSWERING AN OUTSIDE CALL
CANCELING CALLBACK
•
Lift the handset and you are automatically connected to the ringing call.
See Ring Preference under Customizing Your Keyset—OR—press the
ANS/RLS key to automatically answer on the speakerphone.
A callback will be canceled if not answered within 30 seconds. If you have
set a callback, your CBK key will light.
Your phone may have a maximum of five callbacks to lines and/or stations
set at a time. To cancel a callback:
NOTE: If a call is flashing at your keyset but not ringing, you must press the
flashing button to answer.
•
•
Press the CBK key or dial 44. You will hear confirmation tone.
While you are listening to confirmation tone, press the HOLD key. This
will cancel the oldest set callback.
UNIVERSAL ANSWER
Outside lines may be programmed to ring a general alerting device. To
answer calls ringing this device, dial 67 or press the UA key. This device can
operate in any one of the six different ring plans.
NOTES:
1. If the hot keypad feature is turned off, you must first lift the handset or
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before dialing.
press the SPEAKER key before dialing.
12
13
BUSY STATION CALLBACK
INTERCOM CALLS
When you call another station and receive a busy signal:
•
•
•
Press the CBK key or dial 44.
When the busy station becomes free, your keyset will ring.
Lift the handset or press ANS/RLS to call the now idle station.
CALLING OTHER STATIONS
•
•
Dial the extension number or group number.
Wait for the party to answer. If you hear a brief tone burst instead of ring-
back tone, the station you called is set for Voice Announce or Auto
Answer. Begin speaking immediately after the tone.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before dialing.
•
Finish the call by replacing the handset or pressing the ANS/RLS key.
NOTES:
1. If you have a DSS key assigned to an extension or station group, you
may press this key instead of dialing the number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
BUSY STATION CAMP-ON
When you call another station and receive a busy signal but you do not want
to wait for a callback:
MANUAL CAMP-ON
ANSWERING INTERCOM CALLS
•
•
Press the CAMP key or dial 45.
•
When your keyset rings, simply lift the handset—OR—press the
ANS/RLS key to be connected to the calling station.
The called station will receive off-hook ring tone repeated every few sec-
onds and its first available CALL button will flash green to indicate your
call is waiting.
•
Finish the call by replacing the handset or pressing the ANS/RLS key.
See Ring Preference under Customizing Your Keyset.
•
•
Wait for the called party to answer.
The called station must release its first call or place it on hold before
answering your camp-on.
VOICE ANNOUNCE MODE
(INTERCOM CALLS ONLY)
NOTES:
1. If you receive No More Calls tone, that station has no available key to
accept your call. Hang up or leave a message.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before dialing.
When another station calls you, your keyset will sound a brief attention tone
and you will hear the caller’s announcement.
•
•
Press ANS/RLS to turn on the microphone and speak handsfree—OR—
lift the handset to reply.
To finish the call, replace the handset or press the ANS/RLS key.
AUTO CAMP-ON
When you want to automatically camp on to a busy station without pressing
the camp on button every time you call a busy station, you can set your
phone for auto camp-on.
AUTO ANSWER MODE
(INTERCOM CALLS ONLY)
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 081 to turn on auto camp-on or 080 to turn it off.
Press TRANSFER to store your selection.
When another station calls you, your keyset will sound a brief attention tone
and then automatically answer the call.
•
•
Your microphone and speaker are turned on and you can speak hands-
free. For privacy, use the handset.
To finish the call, replace the handset or press the ANS/RLS key.
14
15
CALLING YOUR SYSTEM OPERATOR
CALL PROCESSING
•
•
Dial 0 to call your system operator or group of operators.
If you want to call a specific operator, dial that person’s extension num-
ber.
SYSTEM HOLD
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
•
When you are connected to any call, press HOLD. The call will flash
green at your keyset. If this call appears on a line key at other keysets,
it will flash red at those keysets.
•
To take the caller off hold, press that key and the green flashing light will
go steady green again. Resume the conversation.
NOTE: While on a call, pressing a line key, route key or flashing CALL but-
ton will automatically put your first call on hold and connect you to the new
call. See Automatic Hold under Customizing Your Keyset.
EXCLUSIVE HOLD
To place an outside call on hold at your phone so that other users cannot get it:
•
Press the HOLD button twice. The call will flash green on your keyset
and this line will show a steady red light on other keysets.
To retrieve the call, press the flashing green line button or press the
HOLD button a third time.
•
NOTE: Intercom calls will always be placed on exclusive hold.
REMOTE HOLD
When you wish to place a call on hold at another station. Press TRANSFER
and a dial the station number (or press the appropriate DSS key). Press the
HOLD key. This will place the call on system hold on an available CALL but-
ton or Line Key at the remote station and return you to dial tone.
NOTES:
1. If the destination station does not have any free CALL buttons or line
keys you will hear No More Calls tone and must return to the other party
by pressing the TRANSFER key (or the RETURN soft key in the display).
2. Intercom calls cannot be remote held.
HOLD RECALL
If you leave a call on hold longer than the hold timer, it will recall your sta-
tion. The button that the call appears on will have a slow flashing amber light.
•
When your phone rings, lift the handset or press the ANS/RLS key to an-
swer the recall.
16
17
•
If you do not answer this recall within a pre-programmed period of time,
it will go to the system operator.
line when the called station hangs up or you can press TRANSFER to
return to the outside party. If you wish to send the call to another exten-
sion without waiting for the first station to hang up, simply press anoth-
er DSS button. OR
Press the CALL button or C.O. line key to return to the outside party and
begin the transfer process again.
CONSULTATION HOLD
When you are talking on an outside line and it is necessary to consult with
another extension:
When you are transferring a call to a keyset set for Voice Announce or Auto
Answer, the transferred call will always ring.
•
Press the TRANSFER key; you will receive transfer dial tone. Your call is
placed on transfer hold.
•
•
•
Dial the extension number.
Consult with the internal party.
Press TRANSFER to return to the outside party or hang up to transfer
the call.
NOTES:
1. After the inside party answers, you may alternate back and forth
between the parties by pressing the TRANSFER key.
2. If you receive No More Calls tone, that station has no key available to re-
ceive another call. Press TRANSFER to return to the other party.
3. You cannot transfer an Intercom call by pressing a DSS key. You must
press the TRANSFER key and dial the destination extension number.
NOTE: Repeatedly pressing the TRANSFER key will toggle between the
outside party and internal extension. If necessary you may disconnect either
one of the parties by pressing the DROP button.
TRANSFER WITH CAMP-ON
RETRIEVING CALLS HELD AT
ANOTHER STATION
When you are transferring a call to another station and you receive a busy
signal, you may camp the call on to this station. Simply hang up when you
hear the busy signal. The called party will be alerted that a call is waiting for
them.
When a line is on hold and it appears on your keyset, press the line button
with the red flashing light.
NOTE: If you receive No More Calls tone, that station has no key available
to receive another call. Press TRANSFER to return to the outside caller.
When a line is on hold and it does not appear on your keyset, dial 12 plus
the line number or the extension number of the station that placed the call
on hold.
TRANSFER TO VOICE MAIL
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
This feature is used to send a call directly to a voice mailbox. Your keyset
must have a correctly programmed VT key to accomplish this. To transfer a
call directly to a voice mailbox:
TRANSFERRING CALLS
•
•
While on a call, press the VT key and dial the mailbox number.
Hang up when dialing is completed.
Transfer is used to send any call to another extension in one of two ways.
You can do a screened transfer by informing the other extension who is call-
ing or you can do a blind transfer without notification.
CALL WAITING
•
•
While on a call, press the TRANSFER key and dial an extension number
or group number. Your call is automatically put on transfer hold. OR
Press a DSS key or station group key. Your call is automatically put on
transfer hold.
Hang up when you hear ringing (this is an unscreened or blind transfer).
OR
If an outside call has been camped-on to your phone or another station has
camped-on to you:
•
•
Your keyset will ring and the call that is waiting for you (camped-on) will
flash green.
Press the flashing button to answer; your other call will go on hold auto-
matically if your station has the Automatic Hold feature set. If not, you
must press HOLD and then the flashing button. OR
Wait for the called party to answer and advise him/her of the call and
hang up. If the transfer is refused, you will be reconnected to the outside
18
19
Finish the first call and hang up; the waiting call will ring.
Lift the handset or press the ANS/RLS key to answer.
FORWARDING CALLS
•
You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have FWD ALL, FWD BUSY and FWD NO
ANSWER keys, press one to turn that forward feature on. A steady red light
reminds you what forward condition is activated.
NOTE: Intercom calls will not go on Automatic Hold.
CONFERENCE CALLS
You may conference up to five parties (you and four others) in any combina-
tion of outside lines and internal stations in any order.
You can clear all call forward conditions set at your station by lifting the hand-
set and dialing 600.
•
•
While engaged in a conversation, press the CONF key and receive con-
ference tone.
Make another call, either intercom or outside, press the CONF key and
receive conference tone.
FORWARD ALL CALLS
To forward all your calls under any condition to another station:
•
•
Make another call or press the CONF key to join all parties.
Repeat the last step until all parties are added.
•
•
Dial 601 plus the extension or group number.
Receive confirmation tone and hang up.
NOTE: When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the CONF key
again to return to your previous conversation.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
2. The station that receives a Forwarded All call can transfer the call to the
forwarded station. This is useful when you are expecting an important
call but you do not wish to be disturbed by other calls.
3. When a station user places his/her keyset in Forward All mode and
he/she does not have a FORWARD ALL key, the TRANSFER key will
light to indicate Forward All has been set and calls to this station have
been transferred elsewhere.
To drop a party from your conference call:
•
•
Press CONF and dial the extension or line number that is to be dropped.
Press CONF again to reestablish the conference.
NOTE: To leave the conference, hang up. Control is passed to the next inter-
nal station. If there are no internal stations and you wish to leave outside
lines connected together in a trunk to trunk conference, press the CONF key
plus the CALL button that the call appears on or follow the instructions to
drop a party and use your extension number. When they hang up, the lines
will release automatically. Press CONF to rejoin a trunk to trunk conference.
FORWARD BUSY
To forward calls to another station when you are on the phone:
•
•
Dial 602 plus the extension or group number.
Receive confirmation tone and hang up.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto
Hold feature turned on (See Customizing Your Keyset) and all of the outside
lines involved in the conference appear as buttons on your keyset, you can
split the conference into separate calls as follows:
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPEAKER before you begin dialing.
FORWARD NO ANSWER
•
Press any one of the outside line buttons. That outside line will remain
steady green to indicate you are still connected to it. All other outside
lines in the conference will be placed on system hold at your keyset. All
intercom callers in the conference will be disconnected. You may now
speak with each caller privately and transfer them as usual or restablish
another conference.
To forward calls to another station when you do not answer:
•
•
Dial 603 plus the extension or group number.
Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
20
21
FORWARD BUSY/NO ANSWER
FORWARD DND
If you have both a Forward on Busy destination and a Forward No Answer
destination programmed, you may set both of these at the same time:
To forward your phone when you activate DND.
•
•
Dial 607 plus the extension number or group number.
Receive confirmation tone and hang up.
•
•
Dial 604.
Receive confirmation tone and hang up.
NOTE:
1. If the Hot Keypad feature has been turned off you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
FORWARD FOLLOW ME
CALL FORWARD OPTIONS
When you want all calls to your extension forwarded to the extension where
you are now:
A display keyset may review or change call forward options and destina-
tions. Call forward access can be done via the keypad or by accessing the
keyset display features. To review or change call forward options:
•
•
Dial 605 plus your extension number.
Receive confirmation tone and hang up.
•
•
Press TRANSFER 102.
Dial 0-6 to select the forward type (e.g., 1) OR
Press UP or DOWN to select the forward type
Press the right soft key to move the cursor
Dial the destination number (e.g., 202) OR
Press UP or DOWN to select the destination
Press the right soft key to move the cursor
Dial 1 to set OR
If you want a specific extension’s calls forwarded to your phone (Remote Call
Forward):
•
•
•
Dial 605 plus the desired extension number.
Receive confirmation tone and hang up.
•
•
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
Press UP or DOWN to select YES or NO
Press TRANSFER to store and exit
FORWARD TO AN EXTERNAL NUMBER
STATION CALL PICKUP
To forward outside calls to a number outside of your business, you must
To pick up (answer) a call ringing at another station, lift the handset and dial
have a FWD EXTERNAL button on your keyset.
65 plus the extension number of the ringing phone.
•
•
•
While on-hook, press TRANSFER and then dial 102.
Dial 6.
Dial the outside line access code followed by the telephone number that
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
you want.
Press TRANSFER to store.
Press FWD EXTERNAL to turn the feature on and press it again to turn
the feature off.
GROUP CALL PICKUP
•
•
To pick up (answer) a call ringing in any pickup group, lift the handset and
dial 66 plus the desired group number 01–20 or press the flashing GROUP
PICKUP key if available.
NOTES:
1. External Call Forward will cancel all other call forwarding instructions.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
3. If your system software version is 1.06 or higher, intercom calls to your
station may be forwarded to an external number outside your business
(your installation company must enable this feature).
NOTES:
1. A group pickup key can have an extender for a specific pickup group.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before dialing the access code.
3. In system software version 1.06 or higher, pick up features may be used
to answer recalls to a station.
22
23
MY GROUP PICKUP
DIALING FEATURES
If desired, a new access code can be assigned to pickup ringing calls in the
same pickup group as you are in. Like “66” above except you do not need
to dial the desired group number. See your installation company for the
assigned access code. MY GROUP PICKUP: __________________.
SPEED DIALING
You can dial a preprogrammed telephone number stored in the system-wide
speed dial list of numbers 500–999 or from your personal list of numbers
00–49:
PRIVACY RELEASE
This feature will allow another station to join in our conversation by releas-
ing privacy on the C.O. from your phone.
•
•
•
With the handset on-hook, press the MEMORY key or dial 16.
Dial the desired speed dial number.
The telephone number is automatically dialed for you.
To Release Privacy:
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
While you are talking on a C.O. line and you wish to have other internal par-
ties (or up to three) join the conversation.
PROGRAMMING PERSONAL SPEED
DIAL NUMBERS
•
Press the PRB key (the PRB key will light steady red). Inform the other
party that he/she may now join the conversation.
After the other party (or parties) has joined the conversation and you wish
to return privacy to the line so that no one else can join the conversation,
press the PRB key a second time, the PRB key LED will be off.
You can program frequently dialed telephone numbers in a personal speed
dial list. A station may be assigned up to fifty numbers, 00–49. See your sys-
tem administrator to determine the amount assigned to your station.
To Join a Non-Private Conversation:
•
•
•
•
While on-hook, press TRANSFER and then dial 105.
Dial a speed dial number (00–49).
Dial a line or line group access code.
Dial the telephone number to be stored (24 digits maximum). It can in-
clude #, ✱, FLASH and PAUSE.
Press TRANSFER to store the number.
When someone has informed you that you can join a conversation:
•
•
Press the C.O. line key that he/she has indicated.
OR
Dial the C.O. line number that he/she has indicated.
•
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
For the purposes of programming speed dial numbers, the programmable
keys are known as A, B, C, D, E and F and are defined below.
8B KEYSET DEFAULT
PROGRAMMING
KEYS LAYOUT
A
C
E
B
D
F
28B KEYSET
18B KEYSET
DEFAULT
PROGRAMMING
KEYS LAYOUT
VOLUME
Transfer
Speaker
C
E
F
A
B
Transfer Speaker
D
24
25
•
•
•
•
The A key is not used.
The B key inserts a flash.
The C key inserts a pause.
MANUAL RETRY WITH REDIAL
While you are on an outside call listening to a busy signal and you want to
redial the same number dialed.
The D key is used for pulse to tone conversion. If your system uses
rotary (or pulse) dialing C.O. lines, pressing D while entering a speed
dial number causes all subsequent digits to be sent as DTMF tones.
The E key is used to hide digits. Display keyset users may want to hide
some speed dial numbers so that they will not show in the display. When
you are entering a telephone number, press E. All subsequent digits will
be hidden. Press E again to begin displaying digits.
The F key is used to enter a name. See Personal Speed Dial Names
under Display Features.
•
Press the REDIAL key.
•
This will hang up your existing call and manually redial the same number
dialed. You can repeat this operation for a limited number of attempts.
SAVE NUMBER WITH REDIAL
•
•
To save the number you just dialed for later use, press the SNR key before
hanging up.
Use the HOLD key to clear a speed dial number.
To redial this saved number at any time, press the SNR key or dial 17. The
ONE TOUCH SPEED DIALING
same line will be selected for you.
You may assign any speed dial number to an already existing One Touch
Speed Dial button for quick and easy dialing of frequently used numbers.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
2. The saved telephone number is stored in memory until you save anoth-
er number.
•
•
•
While on-hook, press TRANSFER and then dial 107.
Press a One Touch Speed Dial button.
Dial the speed dial number (00–49 or 500–999) that you want assigned
to this button.
3. Redial does not apply to intercom calls.
•
Press TRANSFER to store your selection.
CHAIN DIALING
To call this telephone number, just press the One Touch Speed Dial button.
You may manually dial additional digits following a speed dial number or
chain as many speed dial numbers together as required:
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
•
After the first speed number is dialed, press MEMORY again and dial
another speed number OR manually dial additional digits following a
speed dial number.
LAST NUMBER REDIAL
To redial the last telephone number you dialed, press the REDIAL key or dial
19.
AUTOMATIC REDIAL/RETRY
NOTES:
When you are making an outside call and you receive a busy signal, the sys-
tem can automatically redial the number for you. It will automatically redial
at a pre-programmed interval for up to 15 attempts.
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
2. Redial does not apply to intercom calls.
•
•
When you hear a busy signal, press the RETRY button.
The system will reserve the line and automatically redial the same num-
ber for you. You will hear the call being made through the keyset speak-
er. The microphone is muted.
•
When the called party answers, lift the handset or press the flashing
SPEAKER to begin speaking.
26
27
NOTES:
1. If you make another call, auto-redial is canceled.
2. To cancel a retry, lift and replace the handset.
PAGING AND MESSAGING
PULSE TO TONE CHANGEOVER
MAKING AN INTERNAL PAGE
When making an outside call on a dial pulse line, press #. All digits dialed
after the # with be sent as tones.
To make an announcement through the keyset speakers:
•
•
•
Lift the handset.
Press the PAGE key or dial 55.
Dial the desired zone number 1, 2, 3 or 4.
OR
MEMO REDIALING
When you are calling directory information, you can store the number you
are given using the SAVE feature. There is no need for pencil and paper.
Dial 0 to page all internal zones.
After the attention tone, make your announcement.
•
•
•
•
While you are talking on an outside call, press SAVE.
Dial the telephone number as it is dictated to you on the key pad.
Press SAVE to store the number.
NOTE: If you have a dedicated page zone key, it is not necessary to press
PAGE and dial a zone number.
To dial the number, press the SNR button. It will select the same line and dial
the stored number. If necessary, you can select a different line and then
press the SNR button.
MAKING AN EXTERNAL PAGE
To make an announcement through the external paging speakers:
•
•
•
Lift the handset.
Press the PAGE key or dial 55.
Dial the desired zone number 5, 6, 7 or 8.
OR
Dial 9 to page all external zones.
After the attention tone, make your announcement.
•
NOTE: If you have a dedicated page zone key, it is not necessary to press
PAGE and dial a zone number.
ALL PAGE
To page all designated keysets and external speakers at the same time:
•
•
•
•
Lift the handset.
Press the PAGE key or dial 55.
Dial ✱ or press the ALL PAGE key.
After the attention tone, make your announcement.
NOTE: The LED on the PAGE key will only light when an All Page is in
progress.
28
29
To retrieve an automatically parked call:
MEET ME PAGE
•
Dial 10 plus the number that was announced. If you have a PAGPK key,
press it and dial the number that was announced. If you have a PARK
key, press it and dial the announced orbit number.
•
•
•
•
•
•
•
Lift the handset.
Press the Meet Me Page (MMPG) key or dial 54.
Dial the desired zone number.
After the attention tone, instruct the paged person to dial 56.
Press WAIT or TRANSFER.
Remain off-hook until the person dials 56 from any phone.
The paged person will be automatically connected with you.
•
You will be connected to the parked call.
NOTES:
1. If the call is not retrieved within a pre-programmed period of time, it will
recall your keyset and have a slow flashing amber light. You cannot park
and page intercom calls.
CALL PARK AND PAGE
3. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
When you have an outside call for someone who is not at his/her desk, you
can park the call prior to paging. The DCS 400si offers two different meth-
ods:
SETTING A MESSAGE INDICATION
When you are calling another station and no one answers or you receive a
busy signal, you can leave a message indication:
MANUAL PARK ORBITS
•
•
While in conversation, press the PARK button.
•
•
Press the MESSAGE key or dial 43 and receive confirmation tone.
Hang up. The MESSAGE key on the called station will light. Standard
telephones receive special dial tone as a message indication or a lit
message lamp, if the phone is equipped with one and they are connect-
ed to a 16DSL card on the system.
Entered a desired orbit number (0-9), if the orbit number is busy dial
another orbit number. Display users can press ✱ to automatically place
the call in any available orbit number and see the number in the display.
Remember the selected orbit number.
Replace the handset when finished.
Lift the handset and make a page announcement as previously
described (example: “John Smith park two”).
•
•
•
NOTES:
1. A station can have up to five message indications.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
To retrieve a parked call from orbit:
•
•
Press the PARK button and dial the announced orbit number (0-9).
You will be connected to the parked call.
CANCELING MESSAGES
NOTES:
To cancel a message indication that you left at another station, dial 42 plus
1. You must have a PARK button or park access code to retrieve and place
calls in park orbits.
the extension number of the station at which you left a message.
2. If the parked call is not retrieved within a pre-programmed period of
time, it will recall your keyset and have a slow flashing amber light. You
cannot park and page intercom calls.
3. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
To cancel all message indications left at your keyset, dial 42 plus your exten-
sion. Your MESSAGE light will go out.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.
AUTOMATIC PARK WITH PAGE KEY
RETURNING MESSAGES
•
While in conversation, press the PAGE button. The call is automatically
parked at your station.
•
Press the MESSAGE key or dial 43. The first station that left a message
will be called automatically. If that station does not answer, your MES-
SAGE light will stay on.
•
•
Receive page tone and dial a desired page zone number.
Make announcement indicating your extension number or the line num-
ber. Hang up.
•
Repeat until all messages have been returned in the order received.
30
31
•
Your MESSAGE light will turn off when all messages have been re-
turned.
CONVENIENCE FEATURES
NOTES:
1. Display keyset users can view message indications and return them in
any order. See Viewing Message Indications under Display Features.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
3. If a message has been left at your keyset by a keyset in Auto Answer,
you must manually cancel the message after it has been returned.
DO NOT DISTURB
Use this feature when you want to block calls to your keyset.
•
•
While on-hook, press the DND key or dial 401. The DND key lights
steady red to remind you of this mode.
To cancel DND, press the DND key again or dial 400. The DND light
turns off. You can make calls while in the DND mode.
PROGRAMMED MESSAGES
NOTES:
When you will be away from your phone for any length of time, you can leave
a programmed station message. Display stations calling you will see this
message and be informed of your status or follow your instructions.
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key.
2. If you place your keyset in DND mode and you do not have a DND key,
your ANS/RLS key will flash to indicate DND status.
•
•
•
Dial 48 plus any of the message codes (01–30) listed on the back of this
user guide.
To cancel any of these messages you might have selected, dial 48 plus
00.
ONE TIME DND
If you are on a call and you do not wish to be interrupted while on that call,
you can press the DND key and place your station in Do Not Disturb. When
you hang up at the end of the call, DND will be automatically canceled and
your keyset will be able to receive new calls. This feature requires a DND
key.
Press TRANSFER to exit and store your selection.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key.
You can have multiple programmed message keys (PMSG) and each one
can have a different message code:
MUTE
•
•
Press any programmed message (PMSG) button. The message is set
and the button will light red. Press the button again to turn off.
Pressing another programmed message (PMSG) button will turn the
previous one off and set a different programmed message.
You can mute the handset transmitter or the microphone during any conver-
sation:
•
•
Press the MUTE key. It will light red.
To resume speaking, press the MUTE button again. The light turns off.
BACKGROUND MUSIC
When a music source is supplied, you may listen to music through the
speaker in your keyset:
•
•
While on-hook, press the HOLD button to hear music.
Press the HOLD button again to turn music off.
You can set the level of background music by using the VOLUME keys while
listening to the music. This does not affect the speakerphone level.
32
33
ESTABLISHED CALL PICKUP
ANSWERING THE DOOR PHONE
To pick up an established call in progress at a single line extension con-
nected to a computer modem on your PC.
When you are programmed to receive calls from a door phone:
•
•
You will receive three short rings repeated.
Lift the handset or press ANS/RLS key. You are connected to the door
phone.
•
•
Press the EP key for that station on your keyset and the call is automat-
ically moved to your keyset.
The single line extension on your modem will be disconnected.
•
If an electric door lock release is installed, dial 13 to unlock the door.
NOTE: You must have an assigned (EP key) button on your regular keyset,
for the single line station.
CALLING THE DOOR PHONE/ROOM
MONITOR
APPOINTMENT REMINDER/ALARM
CLOCK
You may call the door phone and listen to what may be happening outside
or in another room.
This feature works like an alarm clock. Use it to remind yourself of an ap-
pointment later in the day (TODAY ONLY) or as a daily reminder every day
(DAILY). You can set up to three alarms. Each one can be either a TODAY
ONLY or a DAILY alarm.
•
•
Dial the extension number of the door phone.
You will be connected to the door phone and you can listen or have a
conversation.
•
If an electric door lock release is installed, dial 13 to unlock the door.
When the alarm rings, you will hear three short rings repeated three times.
Lift the handset to answer the alarm. If you do not, the alarm will alert you
two more times at five minute intervals.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key.
EXECUTIVE/SECRETARY HOT LINE
To set alarms:
If programmed, an executive and a secretary can have a hot line between
them. When the executive station is in the DND mode, all of its calls will ring
the secretary station.
•
•
•
Press TRANSFER and then dial 112.
Dial the alarm number 1, 2 or 3.
Dial the time at which you want the alarm to sound. Enter the time as
HHMM (hours and minutes) using the 24 hour clock.
Dial 0 (NOT SET), 1 (TODAY ONLY) or 2 (DAILY) to select the alarm type.
Press TRANSFER to save.
•
•
Either person can press the BOSS key to make a voice call to the other
station.
Using the hot line will override DND at the other station. This key will light
red when the other station is in use.
•
•
•
Repeat for each alarm if needed.
To transfer a call to a Boss in DND:
To cancel individual alarms:
•
•
Press the TRANSFER key followed by the BOSS key.
Wait for the BOSS to answer to announce the call and hang up to com-
plete the transfer OR
•
•
•
Press TRANSFER and then dial 112.
Dial alarm number 1, 2 or 3.
Press the HOLD key.
•
Hang up to complete a blind transfer after pressing the BOSS key.
NOTE: Display keysets can show a reminder message. See Alarm Remind-
er Messages under Display Features.
34
35
•
•
•
•
While on-hook, press TRANSFER and then dial 100.
Dial your four digit station passcode.
Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock.
Press TRANSFER to store your selection.
GROUP LISTENING
When you are engaged on a call and you are using the handset, you may
want other people to hear the distant party’s voice over the speaker:
•
Press the LISTEN key to turn on the speaker. The microphone is not in
use, so the distant party does not hear other parties present in your of-
fice.
NOTE: When your keyset is locked for outgoing, the HOLD key will flash.
When your keyset is locked for all calls, the HOLD key will light
steady.
•
•
Press LISTEN again to turn the speaker off and resume private conver-
sation.
Repeat if necessary.
MANUAL SIGNALLING
Use this feature when you want to send a brief 500ms ring burst to another
station, regardless of the status of your phone (on-hook, off-hook, hands-
free, DND, or ringing).
NOTE: Depending on speaker volume and the acoustics of your office, it
may be advisable to turn the group listening feature off before hanging up.
This will eliminate a momentary squeal.
To send a signal to another station:
ACCOUNT CODES
•
•
Press the Manual Signalling (MS) key.
You may press the MS key repeatedly to send multiple signals to the
designated station.
When equipped with optional equipment, your system will allow calls to be
charged to a specific account:
NOTE: Your phone must have a Manual Signalling (MS) key with a sta-
tion number extender assigned to it.
•
•
During any outside C.O. call, press the account (ACCT) key.
Enter the account code (maximum 12 characters including ✱ and #).
Press the ACCT key again. Your conversation will not be interrupted.
OFF-HOOK VOICE ANNOUNCE
NOTE: If you make an error before you complete the account code, press
the ACCT key twice and redial the correct code. Only the last account code
dialed will be printed.
Keysets may receive a voice announcement while on another call. The call-
ing station must have an OHVA key. When you are in DND, you cannot
receive OHVA calls. The OHVA feature will work with intercom and trans-
ferred calls.
LOCKING YOUR KEYSET
To make an off-hook voice announcement:
You can lock your keyset to control misuse of your phone while you are
away. You can unlock it when you return. Your default station passcode is
1234.
•
•
•
•
Dial the extension number or press the DSS key.
When you receive a busy signal, press the OHVA key.
After the attention tone, begin speaking.
1
2
0
Finish the call by replacing the handset or pressing the ANS/RLS key.
LOCKED
OUTGOING
LOCKED
ALL CALLS
UNLOCKED
NOTES:
NO
1. When you are voice announcing to a station close to you, use the hand-
set to avoid an echo effect.
Make outside calls
YES
NO
ACCESS DENIED
2. You cannot off-hook voice announce to single line telephones.
Receive outside calls
Make intercom calls
YES
YES
YES
YES
YES
YES
NO
NO
NO
When you receive an off-hook voice announcement, if you are using the
handset, you will hear the announcement in the handset receiver. If you are
using the speakerphone, you will hear the announcement over the keyset
speaker. In both cases, you can continue to speak to the original party.
Receive intercom
calls
36
37
•
•
Press the flashing CALL button on your keyset. This will place the orig-
inal party on hold and allow you to talk to the announcing party.
To return to your first party, press the key corresponding to your original
call. This will disconnect the OHVA call.
If you do not have an IN/OUT key:
•
Dial the IN/OUT access code number ________________ plus 0 to exit
the group or 1 to enter the group.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
If your keyset is associated with a DCS 32 Button Add-On Module, you can
receive Executive OHVA calls. Executive Off-Hook Voice Announce allows
you to engage in conversation on your keyset and simultaneously receive
and reply handsfree to an OHVA through your DCS 32 Button Add-On Mod-
ule (AOM). Use caution because the conversation through the AOM may
possibly be heard by the caller on the keyset. When you receive an execu-
tive OHVA through your AOM:
handset or press SPEAKER key.
The IN/OUT key can include an extender to indicate the specific group that
this key will affect. This means that if you are in multiple groups, you can de-
cide for which groups you will receive calls.
•
•
•
Reply by speaking in the direction of the microphone in the AOM unit.
Adjust the volume with the VOLUME keys on the AOM unit.
Press the SPK key on the AOM to disconnect the announcing party.
NOTES:
1. Executive off-hook voice announce can only be accomplished when an
AOM is attached to your phone.
2. If the MUTE key on the AOM is lit, you must press the AOM’s SPK key
to answer the OHVA call.
OHVA BLOCK
Your keyset can be programmed with an OHVA Block (BLOCK) key. Press-
ing this key will prevent anyone from making an OHVA to you until you press
the button again and cancel the blocking.
OHVA REJECT
Your keyset can be programmed with an OHVA Reject (REJECT) key.
Pressing this key while receiving an OHVA call will disconnect the voice an-
nouncing party and return you to your original call.
IN GROUP/OUT OF GROUP
If your keyset is assigned to a station ring group, you can remove your key-
set from the group and then put it back in. While you are out of the group,
you can receive calls to your extension number but not calls to the group
number. If you have an IN/OUT key:
•
•
Press the IN/OUT key. It will light red when your keyset is in the group.
Press the IN/OUT key again to exit the group and turn the light off. Re-
peat as necessary.
38
39
•
•
Redial the new passcode to verify. If successful, you will hear two beeps.
Four beeps indicate an incorrect code. Reenter the code again.
Press TRANSFER to store the new passcode.
CUSTOMIZING YOUR KEYSET
SET ANSWER MODE
AME BGM
You can receive internal calls in one of three modes (see Answering Intercom
This feature selects whether a station using Answer Machine Emulation will
hear their personal greeting or BGM while callers are listening to the per-
sonal greeting. A BGM source must be selected for this to work. This feature
only applies if there is a CADENCE card installed in the system and your key-
set has a programmed AME key.
Calls under Intercom Calls for descriptions):
•
•
•
While on-hook, press TRANSFER and then dial 103.
Dial 0 for Ringing, 1 for Auto Answer or 2 for Voice Announce.
Press TRANSFER to store your selection.
•
•
•
While the handset is on-hook, press TRANSFER and then dial 110.
Press 091 to turn on AME BGM or 090 to turn it off.
Press TRANSFER to store your selection.
NOTE: When your keyset is programmed for Auto Answer and you have For-
ward No Answer (FNA) turned on, you must answer screened transfers by
pressing the ANS/RLS key before your FNA timer expires or the call will for-
ward.
AME PASSWORD
This feature allows people using the AME feature to enable password pro-
tection. This will prevent unauthorized people from listening to your mes-
sages being left. The passcode is the same as your station passcode. This
feature only applies if there is a CADENCE card installed in the system and
your keyset has a programmed AME key.
AUTOMATIC HOLD
While on an outside call, pressing a line key, route key or a flashing CALL
button will automatically put your call on hold and connect you to the next
call. This feature can be turned on or off at your keyset.
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 001 to turn Automatic Hold on or 000 to turn it off.
Press TRANSFER to store your selection.
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 101 to turn on AME PASSCODE or 100 to turn it off.
Press TRANSFER to store your selection.
NOTE: Intercom calls can be automatically put on hold by pressing TRANS-
FER.
SELECT RING TONE
Each keyset user can select any one of eight ring frequencies:
HEADSET OPERATION
•
•
•
While on-hook, press TRANSFER and then dial 111.
Dial 1–8 or press the UP and DOWN keys to hear each tone.
When you hear the tone that you prefer, press TRANSFER to save it.
Keyset users can switch between headset mode and handset mode. When
using headset mode, press the ANS/RLS key to answer and release calls.
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 021 to use the headset or 020 to use the handset.
Press TRANSFER to store your selection.
NOTE: Specific lines or stations may be programmed to ring with a dif-
ferent tone than what you have selected for your keyset.
Your keyset may be equipped with a Headset mode key. If it is so equipped
pressing this key while the light is out will cause the keyset to enter headset
mode and the light will illuminate to indicate this. Pressing the key while the
light is lit will cause the keyset to return to handset mode and the light will
go out.
CHANGE YOUR PASSCODE
From the factory, your station passcode is 1234. You can change your sta-
tion passcode whenever you desire.
•
•
•
While on-hook, press TRANSFER and then dial 101.
Dial your old passcode.
Dial a new passcode (must be four characters). You can use 0–9.
40
41
HOT KEYPAD
DISPLAY FEATURES
On your phone system your keyset’s keypad can be made “live” or “hot” so
that it is not necessary to lift the handset or press the SPEAKER key before
you begin dialing. Calls can be made and features activated by simply dial-
ing the C.O. line number, trunk group access code, intercom number or fea-
ture access code. To activate this feature:
INTERACTIVE DISPLAY KEYS
The three keys below the display are substitutes for dedicated feature keys
and access codes. Pressing one of these keys has the same effect as press-
ing a programmable key. These keys are called soft keys as their functions
are not fixed. They change to present you with the best options for that call
condition. The use of soft keys allows the programmable keys to be used for
more DSS and speed dial keys.
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 031 to turn the Hot Keypad on or 030 to turn it off.
Press TRANSFER to store your selection.
KEY CONFIRMATION TONE
The SCROLL key is used to display options available to the user at a partic-
ular time or during a specific procedure. Press this key once while in the idle
state to view the three main categories available.
You can hear a short beep (confirmation tone) each time you press a button
on the dial pad. This tone can be turned on or off.
•
•
•
While on-hook, press TRANSFER and then dial 110.
Dial 040 to turn tones off or 041 to turn tones on.
Press TRANSFER to store your selection.
201: STN NAME
CALL OTHER ANS
ANSWER: Guides you through the options to answer calls.
OTHER: Guides you through features other than making or answering calls.
CALL: Guides you through the options to make a call.
REJOINING A PAGE
This feature allows you to hear the remaining portion of an ongoing internal
page after you return your keyset to idle. To enable this feature:
Select one of the main categories: CALL, OTHER or ANS (ANSWER). Press
the SCROLL key to display additional options available under each of the
three main categories. The symbol ➡ displayed as the last character on the
lower line of the display indicates that there are additional options. Press the
SCROLL key to display these additional options.
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 051 to turn this feature on or 050 to turn it off.
Press TRANSFER to store your selection.
User instructions will be displayed in lower case letters. Options assigned to
soft keys will be in upper case letters.
RING PREFERENCE
This feature automatically answers ringing calls when you lift the handset or
press the ANS/RLS key. This method will always answer calls in the order
they arrived at your keyset. When you turn ring preference off, you must
press the flashing button to answer a call, allowing you to answer calls in the
order you choose.
DIRECTORY INFORMATION
An 11 character directory name can be assigned to each extension number.
Display keyset users can view the name of the called or calling station before
answering.
• With the handset on-hook, press TRANSFER and then dial 110.
• Dial 061 to turn ring preference on or 060 to turn it off.
• Press TRANSFER to store your selection.
Each outside line can have an 11 character directory name. Incoming calls
can be easily identified and answered with different greetings.
Outside and internal calls ringing to a station group will display [CALL FOR
xxx] where xxx is the station group number. This allows you to answer calls
directed to you differently than calls directed to your group.
42
43
CALL LOG
CALL DURATION TIMER
To view the last five outside numbers that you dialed, press the LOG key.
This will display the last number that was dialed. Pressing the NEXT key will
scroll through all five numbers. Pressing the DIAL key will dial the number
currently displayed. Pressing the EXIT key will return the keyset to idle.
The system can be set to automatically time outside calls. A few seconds
after you dial a telephone number, the timer appears in the display. It
appears immediately for incoming calls. The call timer continues for the du-
ration of the call. Call duration times are displayed in minutes and seconds.
If a call lasts longer than 60 minutes, the timer restarts.
•
•
•
Press the NEXT key repeatedly to scroll through all five numbers.
Press the DIAL key to dial the number currently displayed.
Press the EXIT key to return the keyset to idle condition.
You can press the TIMER key to manually begin timing a call. Press it again
to stop timing. If you press it while the automatic timer is on, the call dura-
tion time is restarted.
DIAL BY NAME
AUTO TIMER
Each station or speed dial number can have an associated directory name.
A station or speed dial number can be selected by scrolling alphabetically
through a directory name list. This on-line “phone book” allows the user to
look up and dial any station or speed dial number in seconds.
Display keyset users may have the timer automatically start when they
answer incoming calls or after a short delay on an outgoing call.
•
•
•
With the handset on-hook, press TRANSFER and then dial 110.
Dial 011 to turn the auto timer on or 010 to turn it off.
Press TRANSFER to store your selection.
•
•
Press the DIR key (DIRECTORY).
Select the directory you wish to use: PERS (personal speed dial num-
bers), SYS (system speed dial numbers) or STN (station names).
Dial the key on the keypad that corresponds to the first letter of the name
you wish to search for.
TIMER FUNCTION
•
Display keyset users may use this feature as a simple stopwatch.
•
•
Use the UP and DOWN arrows to scroll through the names.
Press the DIAL soft key to dial the number.
•
•
•
•
When the keyset is idle, press the TIMER button to start timing.
Press the TIMER button again to stop timing.
Read the elapsed time in the display.
NOTE: A DIR key can have an extender to take you directly to one of the
above lists (PERS, SYS, or STN).
Lift the handset and replace it. The display will return to date and time.
VIEWING MESSAGE INDICATIONS
CALL PROGRESS DISPLAYS
You can view all of your message indications before you return them:
During everyday call handling, your keyset display will provide information
that is helpful and in some cases invaluable. Displays like [CALL FROM 203],
[TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy],
[Camp on to 204], [Recall from 204], [Call for 501], [message frm 204] and
[FWD ALL to 204] keep you informed of what is happening and where you
are. In some conditions you are prompted to take an action and in other
cases you receive directory information.
•
With the handset on-hook, press the MESSAGE key with the red flash-
ing light.
•
•
The first station that left a message indication will be displayed.
Press the UP and DOWN arrows to scroll through the stations that left
message indications. Use the soft keys to reply, clear or advance to the
next message.
•
Press the ANS/RLS key to return your keyset to the idle condition.
DISPLAY NUMBER DIALED
Display keysets begin showing digits as they are dialed. They will stay in the
display until the call duration timer comes on automatically or the TIMER
button is pressed. If the call duration timer is not used, the number dialed will
be displayed until the call is released, transferred or put on hold.
ALARM REMINDER MESSAGES
When you use the alarm/appointment reminder feature, you create a 16
character reminder message. When the alarm rings, your message will ap-
pear instead of [ALARM REMINDER]. To program reminder messages:
•
Press TRANSFER and then dial 116.
44
45
•
•
Dial the alarm number 1, 2 or 3.
Dial the time you want the alarm to go off. Enter the time as HHMM
(hours and minutes) using the 24 hour clock.
Dial 0 (NOT SET), 1 (TODAY) or 2 (DAILY) to select the alarm type.
Write your message using the dial pad keys. Each press of a key selects
a character. Pressing the next key moves the cursor to the next position.
For example, if your message is “TAKE MEDICATION,” press 8 once to
get the letter “T.” Press 2 once to get “A.” Press 5 twice to get “K.” Con-
tinue selecting characters from the following table to complete your
message.
PERSONAL SPEED DIAL NAMES
Each personal speed dial number can have an 11 character name assigned
to it. This name is used to select the speed dial bin when you are dialing by
directory.
•
•
•
•
•
Press TRANSFER and then dial 106.
Dial the speed dial bin number 00–49.
Write your message using the procedure described in Alarm Reminder
Messages.
•
•
Press the TRANSFER key to store the speed dial name.
Repeat for each speed dial bin if necessary.
•
•
Press the TRANSFER key to store the alarm and reminder message.
Repeat for each alarm if needed.
STATION NAMES
COUNT
DIAL 0
DIAL 1
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
DIAL ✱
NOTES:
1
2
3
.
4
5
0
1
2
3
4
5
6
7
8
9
✱
You can assign an 11 character name to your keyset. This allows other dis-
play keyset users to call you using the directory dial feature.
<
>
?
)
space
,
!
To program a station name:
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
@
#
$
•
•
Press TRANSFER and then dial 104.
Enter the 11 character name using the procedure described in Alarm Re-
minder Messages.
•
Press TRANSFER to store the name.
L
O
R
V
Y
[
%
^
S
✱
Z
]
MANAGING KEY ASSIGNMENTS
You can view your key assignments and add extenders to some of your pro-
grammable keys for easy one touch operation of frequently used features.
M
P
T
•
•
While on-hook, press TRANSFER and then dial 107.
Use the VOLUME keys to scroll through all of your programmable keys
OR
W
:
Press the programmable key to which you want to add the extender.
When you reach a key listed below, dial the corresponding extender.
Press TRANSFER to store and exit programming.
•
•
=
KEY
DESCRIPTION
EXTENDER
1. When the character you want appears on the same dial pad key as the
previous character, press UP to move the cursor one space to the right.
2. Other symbols are available for DIAL #.
BOSS . . . . . . .Boss/Secretary . . . . . .1–4
DP . . . . . . . . . .Direct Pickup . . . . . . .Extension or station group number
DS . . . . . . . . . .Direct Station . . . . . . . .Any extension number
FWRD . . . . . . .Call Forwarding . . . . .0–7
To cancel an individual alarm and reminder message:
GPIK . . . . . . . .Group Pick-Up . . . . . .01–20
IG . . . . . . . . . .In/Out of Group . . . . . .Any group you are part of
MMPG . . . . . .Meet Me Page . . . . . .0–9, ✱
PAGE . . . . . . .Page . . . . . . . . . . . . . .0–9, ✱
•
•
•
•
Press TRANSFER and then dial 112.
Dial alarm number 1, 2 or 3.
Press the HOLD key.
PARK . . . . . . .Park (orbits) . . . . . . . . .0–9
Press the TRANSFER key.
46
47
PSMG . . . . . . .Programmed Message 01–30
INVALID CID INFO This is a message that will be displayed when CID infor-
mation is sent on the line but was somehow corrupted.
RP . . . . . . . . . .Ring Plan . . . . . . . . . . .(1–6), HOLD for none
SG . . . . . . . . . .Station Group . . . . . . .500 or 5000 through 549 or 5049
SPD . . . . . . . .Speed Dialing . . . . . . .00–49, 500–999
DIR . . . . . . . . .Directory . . . . . . . . . . .PERS (1), SYS (2) or STN (3)
VT . . . . . . . . . .Voice Mail Transfer . . .Voice Mail Group (501–549)
NO CID RECEIVED This is a message that will be displayed when there was
no CID information sent on the line.
NO CID DSP
Caller ID Digital Signal Processors (CIDDSP’s) are
resources in the DCS 400si required for receiving CID
data. If there are no CIDDSP’s available at the time a
call comes in, this is the message you will see on your
display.
NOTE: Confirm that the cursor is placed correctly before you enter the ex-
tender.
WHAT IS CALLER ID?
NOTE: The Caller ID features require optional software and/or hardware.
Please see your service and installation company for details.
Caller ID is the name given to the telephone company-provided feature that
delivers the telephone number and sometimes the name of the person call-
ing your phone. There are two types of Caller ID; the first delivers the calling
party’s telephone number only and the second (sometimes referred to as
“Deluxe” Caller ID) delivers both the calling party’s telephone number and
name as listed in the telephone directory.
WHAT IS ANI?
ANI (Automatic Number Identification) is a feature offered by some tele-
phone service providers that provides the calling party’s telephone number.
This service is only available on E&M Tie Lines on a T1, digital trunk. ANI is
similar to Caller Identification (CID) but the format and information of the
calling person is different. CID uses FSK signalling and ANI uses DTMF sig-
nalling. Usually, with ANI, a calling party’s identity is the Listed Directory
Number (LDN) unless a separate bill-to-number has been specified, (in
which case the bill-to-number will be sent). Along with the ANI digits you
also receive DNIS digits with a separator digit. The DNIS digits are used to
tell the phone system where to route the call. Note that ANI does not pro-
vide calling party NAME, only the number. The phone system can provide
calling number to name translation table.
The phone system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for
a specific telephone number (up to a maximum of 1500 numbers). However,
even though you are paying to receive Caller ID information, there are some
circumstances that mean you will not receive this information. The six most
common reasons are listed below along with the display information that the
system will provide.
PRIVATE
The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to
an announcement that states that you do not wish to re-
ceive calls that have had Caller ID blocked. The code to
block these calls can usually be found in the front sec-
tion of the telephone directory.
SELECTING YOUR CALLER ID/ANI
DISPLAY
You can decide if you want to see the CID/ANI name or CID/ANI number in
the display. Regardless of which one is selected, you can press the NND
key to view the other pieces of CID/ANI information. To select the type of
Caller ID information you wish to view first:
OUT OF AREA
The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
•
•
•
With the handset on-hook, press TRANSFER and then dial 119.
Dial 0 for CID options or 1 for ANI options.
Dial 0 if you do not wish to view CID/ANI information, 1 to view the NUM-
BER first or 2 to view the NAME first.
PAYPHONE
48
The caller is calling from a coin-operated telephone.
The telephone company will send this information as
there are no directory listings for pay phones. The num-
ber will be delivered as usual.
•
Press TRANSFER to exit and store your selection.
49
VIEWING THE NEXT CID/ANI CALL
INQUIRE CID/ANI PARK/HOLD INFO
In the event that you have a call waiting or a camped-on call at your keyset,
you can press the NEXT key to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
If you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
To view Caller ID information for calls that have been camped-on to your
keyset, press the NEXT key. If your keyset does not have a NEXT key, press
the CID key and then the NEXT soft key.
•
Press the INQUIRE key, OR
Press the CID key and then the INQUIRE soft key.
Dial the trunk number.
You may now answer the call by pressing the ANS key, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
•
•
SAVING THE CID/ANI NUMBER
At any time during an incoming call that provides CID information, you may
press the SAVE key to save the CID number. If your keyset does not have a
SAVE key, press the CID key, the SCROLL key and then the SAVE soft key.
The system must be using LCR to dial the saved number.
If you are on a call:
•
Press the INQUIRE key. Your existing call will go on hold, OR
Press the CID key and then the INQUIRE soft key to place the first call
on hold.
REDIALING A SAVED CID/ANI
•
•
Dial the trunk number.
NUMBER
You may now answer the call by pressing the ANS key, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
To redial a number that has been saved, press the SNR key or dial 17.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial
the saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKER key before you begin dialing.
NOTES:
1. If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer
available] display.
STORING A CID/ANI NUMBER
REVIEWING PAST CID/ANI CALLS
At any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial
list. To store a Caller ID number in a personal speed dial bin:
This feature allows you to review CID information for calls sent to your key-
set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your keyset but that you
did not answer. When reviewing this list, you can press one button to dial
the person back. The system must be using LCR to dial the stored number.
To access the CID information stored in your REVIEW list:
•
Press the STORE key. The system displays the speed dial bin in which
the number was stored, OR
•
•
•
Press the CID key and then press the SCROLL key.
Press the STORE soft key.
The system displays the speed dial bin in which the number was stored.
•
•
•
Press the REVIEW key, OR
Press the CID key and then press the REVIEW soft key.
If you have entries in your review list, the most recent call will be shown
first.
NOTE: Your telephone system must have LCR correctly programmed to re-
dial the saved number. If LCR is not being used on your system, you will not
be allowed to STORE CID numbers.
You can now CLEAR this entry, OR
Use NND to view more information about this call, OR
Press DIAL to call this person back, OR
50
51
Press SCROLL and then press STORE to save this number in a person-
al speed dial bin.
TEXT MESSAGING
This feature allows two digital keyset users to respond to each other with
preprogrammed messages. After receiving an Off Hook Voice
Announcement or Station Camp-On, you may respond with a text message
while continuing to talk and listen to your outside party. The other station
can view this message and take the appropriate action or respond back with
another text message.
NOTES:
1. Each keyset defaults with ten review bins. Please see your system ad-
ministrator to determine the number of bins assigned to your keyset.
2. Your system must have LCR correctly programmed to allow you to DIAL
numbers from the review list or to STORE entries from the review list.
There are 25 messages (01-25) stored in system memory that can be sent
to another display keyset. Only the display keysets that are allowed in sys-
tem programming (MMC 318) will receive the TMSG softkey in the display
and use this feature.
LCR WITH CLEAR
When you are making an outside call using LCR and dial an incorrect digit,
you can press the CLEAR soft key to reenter the telephone number. You do
not need to redial 9 to reaccess LCR.
Familiarization with the two digit message numbers you will use the most will
make this procedure quick and easy. However if you do not know them, use
the UP/DOWN key to scroll to the desired message, then press SEND.
BACKSPACE WITH LCR
If you misdial while using LCR, you can delete digits shown in the display by
pressing the BSPC soft key as many times as necessary.
The basics steps in text messaging are:
1. Press TMSG soft key to begin text messaging.
2. Dial the 2 digit number for the desired message.
3. Confirm this is the intended message then press SEND.
4. Wait for a reply from the other station (steps 1, 2 & 3)
5. When any station presses EXIT the displays at both stations return to
their previous call progress condition.
ADVANCED PROGRAMMED
MESSAGES
This is an advanced form of the PROGRAMMED MESSAGE feature with
the ability to add an extender such as date or time. Example [RETURN
ON:Dec/24] or [RETURN AT:03:30p]. These are messages 26-30 and can
be used in addition to 01-25 described in PAGING AND MESSAGING sec-
tion in this guide.
At all times after step 1 you can talk and listen to your caller while repeating
steps 2.
•
•
With the handset on-hook, press TRANSFER and then dial 115.
Dial any message code (01-30) listed on the back of this user guide or
press UP or DOWN to select any message you desire. Messages 26-30
are used for inserting a date or time. If you select one of these mes-
sages (26-30), your phone will wait for five more digits to be entered. At
this point you will enter two digits for hour or month (01-23) and two dig-
its for day or minutes (00-59). The fifth and final digit to be entered is a
✱ located on your dial pad to select “a” for A.M., “p” for P.M. or “/” for
date. Depressing the ✱ button on your dial pad will scroll through these
three options (“a”, “p”, and “/”).
The example on the following page will better demonstrate how to use Text
Messaging. In this example station 205 is making an off hook voice
announcement to station 205 who after hearing the announcement will
respond with a text message.
STATION 201: LINDA
STATION 205: JOHN
received a call on line 702
is talking on line 701
Talking on line 702
702:
01:15
701:
05:25
•
Press TRANSFER to exit and store your selection.
CONF PAGE MUTE
To cancel any of these messages:
Press TRANSFER
•
•
With the handset on-hook, dial 48 plus 00, OR
With the handset on-hook press TRANSFER and then dial 115 plus 00
and TRANSFER again to exit.
Transfer:
RETURN
52
53
Dial 205
64 BUTTON MODULE
205:busy
OHVA
CAMP ON
Ð
WITH KEYSET
The 64 button module is used when you need more programmable keys
added to your keyset. The 64 red LED’s provide visual indication of calls and
features. The extra programmable keys are used exactly like the ones on
your keyset. Make them DSS/BLF keys or feature keys. As a DSS/BLF the
size of the 64 button module allows for greater call status and faster call pro-
cessing. The 64 button module does not support executive off-hook voice
announce (OHVA) and does not have a microphone. A maximum of two 64
button modules can be assigned to any keyset.
OHVA to 205
OHVA from 201
TMSG REJECT
Wait for reply
GIVE THE CALL
TMSG:01
SEND
Dial 03 or press Ï twice
ASK THEM TO HOLD
TMSG:03
SEND
Ð
ASK THEM TO HOLD
Wait for reply
TMSG
EXIT
Ð
702:
01:45
701:
05:55
CONF PAGE MUTE
CONF PAGE MUTE
54
55
PERSONAL SPEED DIAL NUMBERS
PERSONAL SPEED DIAL NUMBERS
CODE
NAME
TELEPHONE NUMBER
CODE
NAME
TELEPHONE NUMBER
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
_________________________
56
57
|