Samsung Microwave Oven ME18H704SFG User Guide

MICROWAVE OVEN  
USER MANUAL  
imagine the possibilities  
Thank you for purchasing this Samsung product.  
If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.samsung.com/us/support for  
additional information. [Samsung Contact Center : 1-800-SAMSUNG (726-7864)]  
Microwave Hood Combination Safety  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.  
Hazards or unsafe practices that may result in severe personal injury or death.  
WARNING  
Hazards or unsafe practices that may result in minor personal injury or property damage.  
CAUTION  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen  
if the instructions are not followed.  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGY  
(a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave  
energy. It is important not to defeat or tamper with the safety interlocks.  
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing  
surfaces.  
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage  
to the:  
(1) Door (bent),  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
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Install or locate the microwave oven only in accordance  
WARNING  
To reduce the risk of burns, electric shock, fire, injury to  
with the provided Installation Instructions.  
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Some products such as whole eggs in the shell and  
persons, or exposure to excessive microwave energy:  
sealed containers – for example, closed glass jars –  
are able to explode and should not be heated in the  
microwave oven.  
As with any appliance, close supervision is necessary  
when used by children.  
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Read all instructions before using the microwave oven.  
The microwave oven must be grounded. Connect  
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only to properly grounded outlet. See “GROUNDING  
INSTRUCTIONS” found in this section and in the  
provided Installation Instructions.  
When flambeing foods under the hood, turn the fan on.  
SAVE THESE INSTRUCTIONS  
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Electrical Requirements  
Observe all governing codes and ordinances.  
Required:  
Recommended:  
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A 120 Volt, 60 Hz, AC only, 15- or 20-amp electrical supply  
A time-delay fuse or time-delay circuit breaker.  
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A separate circuit serving only this microwave oven.  
with a fuse or circuit breaker.  
GROUNDING INSTRUCTIONS  
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For all cord connected appliances:  
The microwave oven must be grounded. In the event of an  
electrical short circuit, grounding reduces the risk of electric  
shock by providing an escape wire for the electric current. The  
microwave oven is equipped with a cord having a grounding  
wire with a grounding plug. The plug must be plugged into an  
outlet that is properly installed and grounded.  
WARNING  
State of California Proposition 65  
Warnings:  
WARNING  
This product contains chemicals known to the State of  
California to cause cancer and reproductive toxicity.  
Improper use of the grounding plug can result in a risk of electric  
shock. Consult a qualified electrician or serviceman if the  
grounding instructions are not completely understood, or if doubt  
exists as to whether the microwave oven is properly grounded.  
Do not use an extension cord. If the power supply cord is  
too short, have a qualified electrician or serviceman install an  
outlet near the microwave oven.  
Plug into a grounded 3 prong outlet.  
Do not use an adapter.  
Settings  
Clock  
Vent Fan  
The Clock is a 12- or 24-hour clock. Use Control Setup to change  
mode, or to turn on or off Daylight Saving Time.  
12 hour mode: Touch CLOCK, enter time, touch the Start control,  
select A.M. or P.M., then touch Start control again.  
Can control speed and on/off. Comes on automatically at the low  
setting when it senses heat from the cooktop below. When this  
occurs, the vent fan cannot be turned off. It may stay on for up to 1  
hour to cool the microwave oven.  
24 hour mode: Touch CLOCK, enter time, then touch the Start  
control.  
Note : The exhaust fan’s speed will reduce when the oven’s  
cooking function is activated.  
Kitchen Timer  
Cooktop Light  
The kitchen timer can be used as a simple timer in the kitchen.  
Touch the Timer control, enter time, then touch the Start control.  
High, low and off. Low setting may be used as night light.  
My Settings/Options  
Control Lock (Available only on some models)  
Settings for the following may be changed: Weight (lbs or kg),  
Sound (on or off), Clock display (12 or 24 hours), Display scroll  
speed (slow, normal or fast), Remind end signal (on or off), Demo  
Mode (on or off) and Daylight Saving Time (on or off).  
Activate to avoid unintended start. Depending on your model, the  
padlock graphic on the control panel is next to either the Start  
control or Cancel control. Touch and hold the appropriate control  
pad until the signal sounds and the lock indicator appears in the  
display. Repeat to unlock control.  
Tones  
Programming tones and signals which can be turned off or on  
using the Control Setup (My Settings/Options).  
Eco Mode (Available only on some models)  
Eco Mode reduces standby power usage.  
Demo Mode  
When you press the ECO MODE button once, the display will go  
out and the microwave shifts to the mode which minimizes power  
usage.  
Activate to practice using the control without actually turning on  
the magnetron. Use the Control Setup (My Settings/Options) to  
activate or deactivate.  
To cancel the ECO MODE, press ECO MODE button once again,  
or press any other button.  
Filter reminder (Available only on some models)  
The filter is supposed to be cleaned or replaced once every three  
or four months. A message of "Filter" or "Clean Filter" appearing on  
the display reminds users to clean or replace the filter.  
To remove the message "Filter", touch the number 0 in standby  
mode, or access My Settings / Options > Filter.  
To remove the message "Clean Filter", touch the Stop/Clear  
button.  
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Features  
Cooking Rack (Available only on some models) Turntable (Available only on some models)  
Use only for 2-level cooking. To avoid damage to the microwave  
oven, always remove rack after 2-level cooking. To avoid damage  
to the microwave oven due to soil buildup, clean rack supports  
often.  
Turntable may be turned off for manual cooking only. This is helpful  
when cooking with plates that are bigger than the turntable, or  
when cooking with plates that are side by side.  
Turntable cannot be turned off during preset or sensor functions.  
Cookware  
Recommended to use  
Do Not Use  
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Browning plate  
Ceramic, Porcelain, Stoneware  
Disposable polyester cardboard  
Fast-food packaging-polystyrene cups/container  
Glassware-Oven-to-table ware, Fine glassware, Glass jars  
Paper-Plates, cups, napkins, kitchen paper, recycled paper  
Plastic-Containers, Clingfilm  
Metal-Dishes, Utensils, Freezer bag twist ties, Metalic  
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objects  
Straw or wicker  
Non-approved meat thermoneters,skewers  
Fast food packaging-paper bag or newspaper, Recycled  
paper, Metal trims  
Aluminum foil (Follow manufacturer recommendations.)  
Freezer bag  
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Wax or Grease-proof paper  
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Wood  
To Test Cookware: Place dish on turntable with 1 cup of water beside it. Program 1 minute of cook time at 100 %. If dish becomes hot and  
the water stays cool, do not use the dish in the microwave oven.  
Microwave Oven Use  
For list of preset programs, see the Cooking Guide label on the front facing of the microwave oven opening, behind the door.  
Manual Cooking/Stage Cooking  
Precise Touch Cooking (Sensor or Smart Multi Sensor)  
Touch number pads to enter time, touch Power Level (if not 100 %), touch  
number pads to enter power level (10-90), then touch the Start control.  
Touch control for quick access to the following programs:  
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POPCORN: senses 3.0 - 3.5 oz (85 - 99 g) bags  
POTATO: senses 1, 2, 3, 4, 5 or 6 potatoes  
PIZZA: senses 1, 2, 3 or 4 slices  
VEGGIE: 1 for Fresh or 2 for Frozen; senses 1, 2, 3 or 4 servings).  
If programming additional stages, enter the cook time and cook power of  
each before touching the Start control.  
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Preset Cooking (Sensor or Smart Multi Sensor)  
Touch COOK, select food item (Beverage, Frozen Dinner, Frozen Breakfast  
or Chicken Breast – see Cooking Guide label), enter quantity if needed, then  
touch the Start control.  
Sensor Cooking (Available only on some models)  
A sensor in the microwave oven detects moisture released from food as it  
heats, and adjusts the cooking time accordingly.  
Make sure microwave oven has been plugged in for at least 3 minutes. Use  
microwave-safe dish with loose-fitting lid, or cover microwave-safe dish with  
plastic wrap, and vent.  
Preset Reheating (Sensor or Smart Multi Sensor)  
Touch REHEAT, select food item (Dinner Plate, Casserole or Pasta – see  
Cooking Guide label), enter quantity if needed, then touch the Start control.  
Preset Defrosting (Available only on some models)  
Unwrap food. Touch AUTO DEFROST, enter weight in pounds (0.1 - 6.0), and  
touch the Start control.  
Smart Multi Sensor Cooking (Available only on  
some models)  
A sensor in the microwave oven detects infrared radiation from food during  
cooking time. When the sensor detects the goal temperature of food, the  
cooking will finish automatically.  
Smart Defrosting (Available only on some models)  
Touch the SMART DEFROST, select food item (Minced meat, Piece of meat,  
Whole poultry, Piece of poultry, Fish fillet - see Cooking Guide Label), enter  
quantity if needed, then touch the Start control.  
Less and More (Available only on some models)  
During cooking, touch number pad “1” to subtract cook time in 10-second  
increments. Each additional touch of the number pad “1” subtracts 10  
seconds more from the cook time. Touch number pad “6” to add cook time  
in 10-second increments. Each additional touch of the number pad “6” adds  
10 seconds more to the cook time.  
Soften/Melt  
Touch SOFTEN/MELT, select food item (Melt Chocolate, Soften Cream  
Cheese, Soften Butter or Melt Butter – see Cooking Guide label), enter  
quantity if needed, then touch the Start control.  
Add 30 Seconds (One Minute +)  
Snack Menu  
Touch ADD 30 SEC(One Minute +). to start the microwave oven at 100 %  
power for 30 seconds(One Minute +), or to add time in 30-second(One  
Minute +) increments to any manual cooking cycle.  
Touch Snacks, select food item (Nachos, Chicken Wings, Potato Skins or  
Cheese Sticks – see Cooking Guide label), enter quantity if needed, then  
touch the Start control.  
To Test Cookware/Dinnerware: Place dish on turntable with 1 cup (250 mL)  
of water beside it. Program 1 minute of cook time at 100 %. If dish becomes  
hot and the water stays cool, do not use the dish in the microwave oven.  
Kids Menu  
Touch Kids Meals, select food item (Chicken Nuggets, Hot Dogs, French  
Fries or Frozen Sandwich – see Cooking Guide label), enter quantity if  
needed, then touch the Start control.  
Fit Choice (Available only on some models)  
Touch Fit Choice, select food item (Spinnach, Squash, Brown Rice, Oatmeal,  
Quinoa, Bone-in Chicken Pieces, Fresh Fish Fillet, Fresh Salmon Fillet, Fresh  
Prawns - see Cooking Guide label), enter quantity if needed, then touch the  
start control.  
Keep Warm (Available only on some models)  
Touch the WARM HOLD or KEEP WARM and press the Start control. When  
you want to finish this, press the Stop. Otherwise, this function will be  
operated for 99:99.  
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Microwave Oven Care  
General Cleaning  
Replacing Filters and Light Bulbs  
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Grease filters: Remove grease filters from underside of  
microwave oven, and clean monthly.  
Charcoal filter: The charcoal odor filter is behind the vent  
Before cleaning, make sure all controls are  
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IMPORTANT  
off and the microwave oven is cool. Always follow label instructions  
on cleaning products.  
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grille at the top front of the microwave oven. The charcoal  
filters cannot be cleaned, and should be replaced about  
every 6 months.  
Cooktop light: The cooktop light is located on the  
underside of the microwave oven, and is replaceable.  
Cavity light: The cavity light bulb is located behind the vent  
grille at the top front of the microwave oven, under the  
bulb cover, and is replaceable.  
To avoid damage to the microwave oven caused by arcing due  
to soil buildup, keep cavity, microwave inlet cover, cooking rack  
supports, and area where the door touches the frame clean.  
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Clean with mild soap, water and a soft cloth or sponge, or as  
indicated below.  
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Grease filters: mild soap and water.  
Door and exterior: mild soap and water, or glass cleaner  
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applied to paper towel.  
Control panel: sponge or soft cloth and water.  
Stainless steel (on some models): mild soap and water,  
Do not use benzene, thinner or alcohol to clean the appliance.  
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This may result in discoloration, deformation, damage,  
electric shock or fire.  
Before cleaning or performing maintenance, unplug the appliance  
from the wall socket and remove food waste from the door and  
cooking compartment.  
then rinse with clean water and dry with soft cloth, or use  
stainless steel cleaner.  
Turntable: mild soap and water or dishwasher.  
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Cooking rack and supports (on some models): mild  
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Failing to do so may result in electric shock or fire.  
Do not clean the appliance with a steam cleaner.  
soap, water and washcloth. Dishwasher cleaning is not  
recommended.  
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This may result in corrosion.  
Troubleshooting  
Check these solutions if you have a problem with your microwave:  
Problem  
Solution  
The display and/or the oven is not  
working.  
Make sure the plug is properly connected to a grounded outlet.  
If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on.  
Remove the plug from the outlet, wait ten seconds, and plug it in again.  
Reset the circuit breaker or replace any blown fuses.  
Plug a different appliance into the outlet. If the other appliance doesn’t work, call a qualified  
electrician to repair the wall outlet.  
Plug the oven into a different outlet.  
The display is working, but the  
power won’t come on.  
Make sure the door is closed securely.  
Check if any packaging material or anything else is stuck in the door seal.  
Check if the door is damaged.  
Touch Cancel twice and enter all the cooking instructions again.  
Is the power going off before the set If there was a power outage, the time indicator will display: 88:88.  
time has elapsed?  
If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in  
again. Reset the clock and any cooking instructions.  
Reset the circuit breaker or replace any blown fuses.  
Cooks food too slowly.  
Has sparks or arcing.  
Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same  
circuit can cause a voltage drop. If necessary, move the oven to its own circuit.  
Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and  
allow at least one inch between the foil and the interior oven walls.  
The turntable makes noise or  
becomes stuck.  
Clean the turntable, roller ring and oven floor.  
Make sure the turntable and roller ring are positioned correctly.  
Causes TV or radio interference.  
This is similar to interference caused by other small appliances, such as hair dryers. Move your  
microwave (or appliance) away from appliances, such as your TV or radio.  
Vent Motor suction force is too  
weak.  
Set the vent mode to high.  
The Vent Fan will only operate in low speed mode while the microwave is working.  
Operating noise is too loud.  
The MWO makes noise during operation. This is normal.  
If you hear an abnormal sound continuously, please contact the Samsung Call Center (1-800-  
726-7864).  
Cook top lamp is too dim.  
Set the lamp brightness level to high.  
Difficult to replace Charcoal Filter.  
Turntable rotates improperly.  
Please refer to the instructions for replacing the charcoal filter in the user’s manual.  
Make sure you have not put too much food on the turntable.  
If the food is too large or too heavy, the turntable may operate improperly.  
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Replacement Parts and Cleaning Supplies  
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model  
identification information.  
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Grease filters  
Replacement Parts  
Cleaning Supplies  
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Charcoal filter  
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Glass tray  
Heavy Duty Degreaser  
Cooktop light bulb  
Cavity light bulb  
Exhaust adaptor  
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Roller guide ring  
(Turntable support and rollers)  
All-Purpose Appliance Cleaner  
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Stainless Steel Cleaner and Polish  
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Cooking shelf (On some models)  
WARRANTY  
SAMSUNG OVER-THE-RANGE (OTR) MICROWAVE OVEN  
Limited warranty to original purchaser  
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new,  
in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and  
workmanship for a limited warranty period of:  
ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS PARTS WARRANTY FOR  
MAGNETRON  
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or  
loss of the accessory was caused by the customer. Items this stipulation covers include:  
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel  
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack  
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform service.  
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To  
receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can  
only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of  
purchase to SAMSUNG or SAMSUNG’s authorized service center.  
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or  
products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property  
of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90)  
days, whichever is longer.  
In-home service will be provided during the warranty labor period subject to availability within the contiguous United States. In-home  
service is not available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If  
during in-home service repair can not be completed, it may be necessary to remove, repair and return the product. If in-home service is  
unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service  
center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser.  
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this  
product and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation;  
applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish;  
accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts,  
supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which  
damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments  
and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in  
the instruction book; problems caused by pest infestations, and overheating or overcooking by user; glass tray or turntable; reduced  
magnetron power output related to normal aging. SAMSUNG does not warrant uninterrupted or error-free operation of the product.  
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS  
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE  
BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS  
OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE  
OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN  
IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST  
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE  
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE  
OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE,  
MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.  
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS  
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.  
Some provinces or territories may or may not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of  
incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal  
rights, and you may also have other rights which vary from state to state.  
To obtain warranty service, please contact SAMSUNG at:  
1-800-SAMSUNG (726-7864) or  
Please be advised that the Samsung warranty does NOT cover service calls to  
explain product operation, correct improper installation, or perform normal cleaning or  
maintenance.  
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