Model V10
Mobile Satellite TVAntenna
with FastFind Remote
Installation and
Operating Manual
MADE IN THE U.S.A.
1. INTRODUCTION ...........................................................................2
2. BACKGROUND .............................................................................3
3. COMPONENT OVERVIEW and SPECIFICATIONS......................4
4. FCC USER’S INFORMATION .......................................................5
5. INSTALLATION...........................................................................6-9
6. OPERATION...........................................................................10-11
7. TROUBLESHOOTING.................................................................11
8. MAINTENANCE...........................................................................12
9. LIMITED WARRANTY .................................................................12
P/N VQV10
Background
Satellites used for television signals are 22,300 miles (37,000 km) above the
earth’s equator. The purpose of the Vu Qube is to acquire the signal traveling
that great distance and transmit the signal to the digital receiver in your
vehicle, so you can watch TV anywhere you park.
Satellite television, like other communications relayed by satellite, starts with
a transmitting antenna located at an uplink facility on Earth. The uplink dish
is pointed toward a specific satellite and the uplinked signals are transmitted.
The signal transmitted to the satellite is within a specific frequency range and
is received by one of the transponders tuned to that frequency range aboard
that satellite. The transponder then transmits the signals back to Earth but at a
different frequency band (to avoid interference with the uplink signal). The leg
of the signal path from the satellite to the receiving Earth station, in this case
the Vu Qube, is called the downlink.
The downlinked satellite signal, quite weak after traveling a great distance is
received by the Vu Qube antenna, which reflects the weak signal to a focal
point that gets transferred to a feedhorn. The receiving antenna must have
a clear view, without obstruction, of the southern sky to maximize the
signal acquired. This signal is then amplified and converted by the LNBf
(Low-noise block converter feed) to a signal that is sent via a co-axial cable to
THE RECEIVERꢁ /NCE THE SIGNAL IS TRANSMITTED FROM THE 6U 1UBE TO YOUR RECEIVERꢂ
you can enjoy satellite television programming in your vehicle just like at home!
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Vu Qube V10 Component Overview
Manual
Quick Reference Guide
Vu Qube Antenna
Vu Qube FastFind Remote
RG6 Coaxial
Cable (20a)
Mounting Kit (Purchased Separately)
Kit shown is Model Number 31100
***You will need to supply your own fasteners to attach a Vu Qube bracket to
your vehicle. Depending on the cab material, fasteners such as lag screws,
well nuts, sheet metal screws, toggle bolts and T anchors may be used;
fasteners should always be used in combination with compatible sealant to
environmentally seal the holes after installation.***
Items needed to watch TV
Satellite TV service
Satellite TV receiver
Television
Tools needed for installation
Drill and drill bits
Tape measure
Screwdrivers and wrenches
Adhesive sealant (compatible
with vehicle material)
Fasteners to secure components
and wiring
SPECIFICATIONS
Height:
17.5q
16q
Width:
Weight:
10.5 lbs
Range:
US/Southern Canada
Compatibility:
DIRECTV, Dish Network, Bell ExpressVu,
Free-to-air receivers
Operating Temp: May experience difficulty positioning antenna when
temperatures are below 0°F
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FCC User Information
Main Components
Vu Qube V10 Antenna
Vu Qube V10 Remote
Part #: VQV10
Part #: VQV10R
FCC ID: UUM10156V10
IC: 6873A -10156V10
FCC ID: UUM10157V10
IC: 6873A -10157V10
This device complies with Part 15 of
THE &## RULESꢁ /PERATION IS SUBJECT TO
the following two conditions:
1) This device must not cause harmful
interference, and 2) This device must
accept interference received including
interference that may cause undesired
operation.
This device complies with Part 15 of the
&## RULESꢁ /PERATION IS SUBJECT TO THE
following two conditions: 1) This device
must not cause harmful interference, and
2) This device must accept interference
received including interference that may
cause undesired operation.
Please note that changes or modifications to the Vu Qube V10 or
Vu Qube V10 remote not expressly approved by Wallace Technologies
could void the purchaser’s or user’s authority to operate this
equipment.
This device must not be co-located with other transmitters to ensure
compliance with FCC RF exposure requirements.
The Vu Qube V10 and Vu Qube V10 remote have been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance
with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
s 2EORIENT OR RELOCATE THE RECEIVING ANTENNAꢀ
s )NCREASE THE SEPARATION BETWEEN THE EQUIPMENT AND THE RECEIVERꢀ
s #ONNECT THE EQUIPMENT INTO AN OUTLET ON A CIRCUIT DIFFERENT FROM THAT TO
which the receiver is connected.
s #ONSULT THE DEALER OR AN EXPERIENCED RADIOꢁ46 TECHNICIAN FOR HELPꢀ
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Installation
Overview of Installation
s 4HE 6U 1UBE IS DESIGNED TO BE MOUNTED TO A VEHICLE ꢃ&IGURE ꢄ ꢁ
s )NSTALL WITH COAXIAL CABLE CONNECTOR FACING SIDE OF VEHICLE YOU WILL RUN
coaxial cable.
s )T IS RECOMMENDED TO INSTALL THE 6U 1UBE WITH A MINIMUM OF ꢅq of the top
cover above the highest point of the cab or air shield (Figure 1) and away
from interfering objects like smoke stacks.
s 4HE COAXIAL CABLE NEEDS TO ENTER THE #AB TO BE CONNECTED TO THE SATELLITE
receiver.
Figure 1. It is recommended to have a minimum of 4q of the VuQube above the highest point on
the cab, including the air shield. It is also recommended to be as far away as possible from any
object that may obstruct direct line of sight of the antenna to the southern sky. Such interfering
items may include air-conditioner units, logistic devices and brackets, beacons and smoke stacks.
Mounting Location
Be sure to mount with
minimum 4q above cab
s #HOOSE MOUNTING
position with least
amount of obstruction
(i.e. away from smoke
stack).
s -AKE SURE TO HAVE
space to run coaxial
cable.
s -AKE SURE WHEN YOU
run the wires that
there are not any
sharp bends.
Figure 2. Face connections for wiring towards the back of the cab.
Back of cab
Coaxial Cable Connection
ꢆꢇ Face towards back of the cab.
ꢆꢇ Position connector on side
you will run coaxial cable.
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Installation (continued)
Mounting the bracket and selecting location to run wiring
./4%ꢈ )NSTRUCTIONS FOR MOUNTING THE 6U 1UBE IS ILLUSTRATED IN THIS MANUAL
using Mounting Bracket Kit part number 31100. This Mounting Bracket Kit
and others were designed specifically to mount the Vu Qube to the back
of a truck cab. Please contact Wallace Technologies, LLC (866-802-2228)
regarding other bracket options.
1. Select and mark both area on back of cab to mount the bracket
AND location to run coaxial cable from the Vu Qube to the inside of
the cab.
s #OAXIAL CABLE CONNECTION SHOULD FACE SIDE OF VEHICLE YOU WILL RUN
coaxial cable.
s "E SURE AT LEAST ꢅq of Vu Qube is above the highest part of the roof
so that the antenna can receive adequate signal. The clearance of the
Vu Qube is important because the antenna requires a direct line of
sight to the satellite in the southern sky to acquire a clear signal.
./4%ꢈ )F YOU ARE UNABLE TO INSTALL THE 6U 1UBE ꢅq above the cab due
to height restriction, install with the maximum available clearance. With less
of the Vu Qube top cover above the cab, there may be difficulty acquiring
satellite signal in the Northeastern US (Maine, New Hampshire, Vermont
and Massachusetts).
s 4HE 6U 1UBE REQUIRES A ꢄꢉq wide space
to be mounted.
s -AKE SURE YOU ALLOW ENOUGH SPACE FOR THE
wiring so that the co-axial cable does not
have a sharp bend.
s )T IS BEST TO SELECT A POSITION ON THE REAR OF THE CAB FREE FROM
OBSTRUCTIONꢁ /BSTRUCTIONS LIKE SMOKE STACKSꢂ BRACKETSꢂ AND AIRꢊ
conditioning units may interfere with satellite signal or prevent the
satellite signal from reaching the Vu Qube.
s 4HE 6U 1UBE MUST BE MOUNTED TO THE CAB OF THE VEHICLEꢁ -OUNTING
directly to the frame (i.e. Headache Rack) will void the warranty.
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Installation (continued)
2. Drill holes for mounting bracket with proper size depending on
fasteners used.
./4%ꢈ The installer is responsible for determining the most appropriate
fastener to secure the bracket to the cab. Depending on the cab material,
fasteners such as lag screws, well nuts, sheet metal screws, toggle
bolts and T anchors may be used. Fasteners should always be used in
combination with compatible sealant to environmentally seal the holes after
installation.
3. Mount bracket to cab using fasteners.
4. Seal holes with a sealant compatible with cab, faring, or air shield
material, depending on where Vu Qube is mounted.
5. Drill hole to pass the harnesses inside the vehicle.
./4%ꢈ It is an option to run the wiring down the back of the cab and up into
the cab through an access bay.
Mounting Antenna to Bracket
1. Place Vu Qube on bracket.
s #OAXIAL CABLE CONNECTIONS FROM THE 6U 1UBE ꢃ&IGURE ꢋ SHOULD BE
positioned toward the cab (front of the vehicle) and to side where hole
is drilled to run wires inside the cab.
Figure 2. Face connections for wiring towards the back of the cab.
Back of cab
Coaxial Cable Connection
ꢆꢇ Face towards back of the cab.
ꢆꢇ Position connector on side
you will run coaxial cable.
2. Secure Vu Qube to bracket by fastening with nuts provided.
Be sure to tighten nuts adequately to ensure Vu Qube is securely
in place.
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Installation (continued)
Wiring
1. Connect 20a coaxial to Vu Qube.
2. Pass 20a coaxial cable through hole previously drilled.
./4%ꢈ It is an option to run the wiring down the back of the cab and up into
the cab through an access bay.
3. Connect coaxial cable from Vu Qube to SATELLITE IN port on
satellite receiver.
4. Make sure satellite receiver is connected to TV per manufacturer’s
instructions.
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Vu Qube V10 Operation
s )-0/24!.4ꢂ #,%!2 ,).% /& 3)'(4 FOR 6U 1UBE !NTENNA TO THE
SOUTHERN SKY REQUIRED. Physical obstruction (i.e., smoke
stacks, buildings, trees, telephone poles, etc.) can block the satellite
signal from reaching the antenna.
s 3ATELLITE 46 AND RECEIVER TECHNOLOGY ARE CONSTANTLY CHANGINGꢀ
If you experience difficulty contact (866) 802-2228.
Finding the Satellite and Acquiring a Signal
./4%ꢈ 3ATELLITE 2ECEIVER AND 46 -534 BE /.
1. Determine Dish Elevation
/PTIONSꢈ %NTER :IP #ODE IN 3YSTEM 3ETꢊUP ON RECEIVER
-or-
Use Quick Reference Maps to estimate Elevation
2. Position Antenna to proper
%LEVATION USING 5Pꢁ$OWN ARROWS
on Vu Qube Remote.
37°
This number indicates Elevation
ꢃꢀ 'O TO THE SIGNAL METER SCREEN ON 46ꢀ
Choose transponder number:
Dish Network #11
DirecTV #19
ꢄꢀ 2OTATE !NTENNA USING ,EFTꢁ2IGHT
arrows on Vu Qube remote until
signal appears on Signal Meter
37°
screen.
Line moves to indicate
Rotating Antenna
./4%ꢈ !NTENNA IS POINTED DIRECTLY AT
coaxial cable connector and toward
vehicle when rotating line is straight up.
37°
Antenna is pointed toward
vehicle when line is
5. Fine tune and maximize signal using
all 4 arrows.
straight up.
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Satellite Position Memory
TO STORE POSITION: Hold down either the Satellite 1 or Satellite 2 button
for at least 2.5 seconds. The LCD will show “P1” or “P2” when button is
released.
TO RECALL POSITION: Hold down either the Satellite 1 or Satellite 2
button for less than 2.5 seconds. The LCD will show “r1” or “r2”.
TO CANCEL RECALL: Press any arrow button to stop moving to a stored
position.
Troubleshooting
If you cannot lock on to the correct satellite, it is most likely that an object
is blocking the signal. If this is the case, move the vehicle to have an
unobstructed view of the southern sky.
ERROR CODES
PROBLEM
ACTION
E0
Remote is unable
to send commands
to antenna
s 4URN REMOTE /&&ꢂ WAIT ꢌ
SECONDS AND TURN BACK /.ꢁ
s -AKE SURE 2%#%)6%2 IS
TURNED /.
s -AKE SURE COAX FROM ANTENNA
is attached to receiver
s -OVE REMOTE CLOSER TO ANTENNA
E1
E2
Remote is unable
to receive response
from antenna
Move remote closer to antenna
Miscommunication
between remote
and antenna
Call Wallace Technologies @
866-802-2228
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Maintenance
The Vu Qube has been designed to be maintenance and trouble free. For
optimum signal strength, keep the cover clean from dirt, bugs, and other
debris. Periodic washing of the top cover with mild soap and water is
recommended.
If you plan on storing your vehicle for long periods of time, it is recommended
that the system be put through a search procedure on a quarterly basis to
keep all moving parts in good working order.
If you have any comments or questions, please contact Wallace Technologies
at (866) 802-2228, or email at [email protected].
Limited Warranty
Every VuQube is thoroughly inspected and tested before leaving the factory
and is covered by a one year limited warranty against any defects in material
or workmanship after the date of original purchase. For one year from the
date of purchase, at the option of VuQube, the unit and/or components will be
repaired or replaced with a new, repaired, refurbished or comparable product if
the unit becomes defective. This limited warranty does not cover replacements
or repair for damage, malfunction or inoperability caused by abuse, misuse,
accidents, or causes not within the control of VuQube.
/NLY AUTHORIZED 6U1UBE TECHNICIANS CAN PERFORM REPAIRꢁ !NY UNAUTHORIZED
repair will void warranty.
Should any trouble develop during the warranty period, contact VuQube.
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