43-745.fm Page 1 Friday, August 13, 1999 2:16 PM
Cat. No. 43-745
OWNER’S MANUAL
Please read before using this equipment.
TAD-1005
Multi-User Digital Telephone
Answering System
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Call Screening — lets you listen as a
caller leaves a message so you can
decide whether or not to answer the
call.
Warning: To prevent fire or shock haz-
ard, do not expose this product to rain
or moisture.
CAUTION
Memo Recording — lets you leave
messages for yourself or others in your
home or office.
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
Two-Way Recording — lets you
record both sides of your phone con-
versation.
Room Monitor — lets you listen from
a remote phone to the room where the
TAD is installed.
This symbol is intended to alert you
to the presence of uninsulated dan-
gerous voltage within the product’s
enclosure that might be of sufficient
magnitude to constitute a risk of
electric shock. Do not open the
product’s case.
Toll-Saver — lets you avoid unneces-
sary toll charges when you call by
long-distance to check your messag-
es.
This symbol is intended to inform
you that important operating and
maintenance instructions are in-
cluded in the literature accompany-
ing this product.
!
Adjustable Ring Numbers — lets you
set the TAD to answer after one to nine
rings.
Phone Pick-Up Detection — stops
recording when you pick up any phone
on the same line as the TAD, and re-
sets to answer the next call.
This TAD has been tested and found to
comply with all applicable UL and FCC
standards.
For your records, we suggest you
record your TAD’s serial number in the
space provided. The serial number ap-
pears on the bottom of the TAD.
Serial Number ________________
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READ THIS BEFORE
INSTALLATION
FCC STATEMENT
Your TAD complies with Part 68 of
FCC Rules. You must, upon request,
provide the FCC registration number
and the REN to your phone company.
Both numbers appear on the bottom of
your TAD.
We have designed your TAD to con-
form to federal regulations, and you
can connect it to most telephone lines.
However, each device that you con-
nect to the phone line draws power
from the line. We refer to this power
draw as the device’s ringer equiva-
lence number, or REN. The REN is
shown on the bottom of your TAD.
Note: You must not connect your TAD
to:
• Coin-operated systems
• Party-line systems
If you are using more than one device
on the line, add up all the RENs. If the
total is more than five, your phone
might not ring and your TAD might not
answer. In rural areas, a total REN of
three might impair ringer operation. If
ringer operation is impaired, remove
one of the devices from the line.
• Most electronic key phone sys-
tems
This device compiles with Part 15 of
FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harm-
ful interference.
• This device must accept any inter-
ference received, including inter-
ference that may cause undesired
operation.
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CONTENTS
Installation ............................................................................................................ 6
Installing the Backup Battery .......................................................................... 6
Connecting the AC Adapter ............................................................................ 7
Connecting to the Telephone Line .................................................................. 7
Preparation ........................................................................................................... 8
Setting the Day and Time ................................................................................ 8
Setting the Mailbox Security Codes ................................................................ 9
Resetting a Mailbox Security Code .......................................................... 9
Setting the Number of Rings ......................................................................... 10
Setting the Message Length ......................................................................... 10
Recording Announcements ........................................................................... 10
Recording the Outgoing Announcement ................................................. 10
Checking the Outgoing Announcement .................................................. 11
Recording the Memory Full Announcement ........................................... 12
Checking the Memory Full Announcement ............................................. 12
Basic Operation ................................................................................................. 13
Setting the TAD to Answer Calls ................................................................... 13
Setting the TAD to Record Messages ........................................................... 13
For a Single User .................................................................................... 13
Using the Mailbox Feature ...................................................................... 14
Turning the Mailbox Off .......................................................................... 14
Using the Announcement-Only Feature ....................................................... 15
Checking the Announcements ................................................................ 15
Deleting an Announcement .................................................................... 16
Screening Calls ............................................................................................. 16
Playing Messages ......................................................................................... 16
Playing Mailbox Messages .................................................................... 17
Saving/Deleting Messages ........................................................................... 17
Recording a Memo ........................................................................................ 18
Recording a 2-Way Phone Conversation ...................................................... 18
Remote Operation ............................................................................................. 19
Using the Toll Saver ...................................................................................... 19
Setting the Remote Operation Security Code ............................................... 19
Remote Answer-On ...................................................................................... 19
Using Remote Commands ............................................................................ 20
List of Remote Commands .................................................................... 21
Problem-Solving ................................................................................................ 22
Resetting the TAD ......................................................................................... 24
Care and Maintenance ...................................................................................... 25
The FCC Wants You to Know ....................................................................... 26
Lightning ....................................................................................................... 26
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INSTALLATION
Select a location for the TAD that is
near a telephone jack and an AC outlet
and is not in the way of normal activi-
ties.
Replace the battery if LO appears
while the AC adapter is properly con-
nected.
INSTALLING THE
BACKUP BATTERY
If the AC power fails or you unplug the
TAD, a 9V backup battery (not sup-
plied) saves the message groups,
message counts, and the settings for
the day, time, and security code. We
recommend you use an alkaline bat-
tery, such as Radio Shack Cat. No. 23-
553.
Cautions:
• Before you replace the battery, be
sure the supplied adapter is
securely connected to an AC out-
let and to the jack on the back of
the TAD. Otherwise, you might
lose any stored information.
1. Remove the battery compartment
cover on the bottom of the TAD by
removing the screw on the cover’s
tab, then lifting off the cover.
• Always use a fresh battery of the
required size and type.
• Dispose of the battery promptly
and properly. Do not bury or burn
it.
2. Snap the battery’s contacts firmly
to the battery connector, then
place the battery into the compart-
ment.
3. Replace the cover.
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CONNECTING THE AC
ADAPTER
CONNECTING TO THE
TELEPHONE LINE
Caution: You must use a Class II AC
adapter that supplies 9 volts of power,
delivers at least 300 milliamps, and
has a plug that properly fits the TAD’s
9V DC
jack with its center tip set to neg-
ative. The supplied adapter meets
these specifications. Using an adapter
that does not meet these specifications
could damage the adapter and the
TAD.
1. Unplug the telephone’s modular
cord from the modular phone line
TO TEL
jack and plug it into the
jack on the back of the TAD.
2. Plug one end of the supplied mod-
TO LINE
ular cord into the
jack on
the back of the TAD.
3. Plug the cord’s other end into a
modular phone line jack.
Note: If the phone line jack is not a
modular jack, you must update the wir-
ing. You can convert the wiring your-
self, using jacks and adapters
available at your local Radio Shack
store. Or, you can let the phone com-
pany update the wiring for you.
1. Insert the barrel plug of the sup-
9V DC
plied AC adapter into the
jack on the back of the TAD.
2. Plug the other end of the AC
adapter into a standard AC outlet.
• The phone company will charge
you for the installation of neces-
sary jacks.
The TAD initializes itself and counts
down from 59 to 0. The TAD then
beeps and CL (clear) flashes on the
display.
• The USOC number of the jack to
be installed is RJ11C.
Note: Be sure not to press any of the
TAD’s buttons while you are plugging
the adapter into the AC outlet. If you
accidentally press a button and do not
hear the beep, reset the TAD by un-
plugging the adapter from the AC out-
let and reinserting it.
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PREPARATION
Complete the procedures in this sec-
tion before you set the TAD to answer
calls.
3. Press a number button to set the
day of the week. The TAD says
the day of the week and “Enter the
time.”
Note: The keypad is located under the
cover on the front of the TAD. Lift the
cover to access the keys.
4. Press two digits for the hour. The
TAD says the hour.
Note: If you make an invalid entry
(for example, 00 or 13), the TAD
beeps three times and repeats
“Enter the time.”
SETTING THE DAY
AND TIME
5. Press two digits for the minute.
The TAD says the minute and
“Enter one for AM, two for PM.”
Follow these steps to set the current
day and time so the TAD will record the
day and time each memo and phone
message is recorded.
Note: If you make an invalid entry
(for example, 66), the TAD beeps
three times. The TAD does not
repeat the audio prompt. Make a
correct entry.
1. When CL flashes on the display,
press PGM/DEL. The answer indi-
cator flashes.
6. Press 1 or 2. The TAD says the
current day and time.
Notes:
• If you make an incorrect entry, the
TAD beeps three times. Make a
correct entry.
2. Press TIME. The TAD says “Enter
one for Monday. Enter two for
Tuesday. Enter three for Wednes-
day. Enter four for Thursday. Enter
five for Friday. Enter six for Satur-
day. Enter seven for Sunday.”
• If you do not press any keys to set
the date and time, the TAD contin-
ues through the voice prompt
sequence with time delays for
your responses and says “Mon-
day, 2:04 AM.”
To hear the current day of the week
and time at any time, press PGM/DEL,
then 9.
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Resetting a Mailbox Security
Code
SETTING THE MAILBOX
SECURITY CODES
If you forget a mailbox security code,
you can reset each mailbox’s code to
its default (01, 02, 03, or 04).
To access each mailbox, you must en-
ter a 2-digit mailbox security code. The
security codes for Mailboxes 1, 2, 3,
and 4 are preset to 01, 02, 03, and 04,
respectively.
Note: All messages stored in a mail-
box are deleted when you reset its se-
curity code.
Follow these steps to change a mail-
box security code.
Follow these steps to reset the mailbox
security code.
PGM/DEL
1. Press
. The answer indi-
cator flashes.
PGM/DEL
. The answer indi-
cator flashes.
1. Press
MAILBOX MODE
2. Press
within 30
seconds.
MB RESET
2. Press
.
3. Press the mailbox number (1, 2, 3,
or 4) within 30 seconds.
3. Press the number of the mailbox
you want to reset then press it
again. The mailbox returns to its
preset security code, which shows
on the display, and the indicator
stops flashing.
4. Enter the old security code for that
mailbox.
Note: If you enter the wrong secu-
rity code, the TAD beeps three
times. Restart the procedure at
Step 1.
5. Enter the new security code. The
TAD beeps twice, and the answer
indicator stops flashing.
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SETTING THE NUMBER
OF RINGS
RECORDING
ANNOUNCEMENTS
The TAD is preset to sound 4 rings be-
fore it answers the first call. Follow
these steps to change the number of
rings (from 1-9). After recording its first
call, the TAD answers after 2 rings.
Recording the Outgoing
Announcement
The TAD has a built-in outgoing an-
nouncement that says “Please leave
your message after the tone.”
Note: If you plan to check your mes-
sages by long distance, set the num-
ber of rings to at least four to avoid
unnecessary long distance charges
when you call by remote to check your
messages (see “Using the Toll Sav-
er”).
You can record another announce-
ment for the caller to hear when the
TAD answers a call. The announce-
ment can be up to 1 minute long.
Important Hints:
• We recommend you write down
PGM/DEL
RING
.
1. Press
, then press
your
announcement
before
The current number of rings
appears on the display.
recording it. If you plan to record
callers’ messages, ask for the
caller’s name, phone number, and
message.
2. Enter the number of rings you
want (up to 9 rings). The TAD
beeps twice.
• Do not tell callers that you are not
home. Instead, say that you can-
not come to the phone right now.
SETTING THE MESSAGE
LENGTH
• The TAD can receive and save
messages for up to four different
users. If you set the TAD to do this
(see “Using the Mailbox Feature”),
your outgoing announcement
should explain how to leave a
message for a particular person.
The maximum recording time for each
incoming and outgoing message is
preset to 1 minute, but you can follow
these steps to change it to 3 minutes.
PGM/DEL
1. Press
2. Press
.
1M/3M
.
3
3. Press to set the maximum mes-
1
sage length to 3 minutes, or to
set it to 1 minute. The TAD sounds
two beeps.
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For example:
The outgoing message
Note:
must be at least 2 seconds long
for proper remote operation.
“You have reached the Jones
residence. We are unable to
come to the phone right now,
but you may press: 1 to leave
a message for John, 2 to
leave a message for Mary, 3
3. When you finish speaking, press
ON/OFF. The TAD beeps and
plays the announcement. The
answer indicator stops flashing.
to leave
a
message for
Susan, 4 to leave a message
for Paul, or just wait for the
beep, then leave your mes-
sage.”
After the announcement plays, the
TAD is ready to answer and record in-
coming messages.
If you are recording an announce-
ment for a business, you might
use:
Checking the Outgoing
Announcement
You can press OGM at any time to play
the announcement. Adjust VOLUME on
the side of the TAD to a comfortable
listening level.
“Hello! You have reached XYZ
Company. To leave a mes-
sage for our Sales Depart-
ment, press 1; for Manufac-
turing, press 2; for Customer
Service, press 3; for Delivery,
press 4. Or, you can leave a
message after the beep.”
To stop listening to the outgoing an-
nouncement before it ends, press ON/
OFF.
To delete the outgoing announcement,
press PGM/DEL while the TAD is play-
ing it. The display shows dL (delete).
Follow these steps to record your out-
going announcement.
1. Press and hold OGM (outgoing
message) until the answer indica-
tor starts flashing.
2. Release OGM and record your
announcement. Speak into the
TAD from about 12 inches away.
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Recording the Memory Full
Announcement
Checking the Memory Full
Announcement
The TAD has a built-in memory full an-
nouncement. When the memory be-
comes full and the TAD can no longer
record messages, the TAD announces
“The memory is full.”
To listen to your own memory full an-
nouncement, press OGM, then press
1M/3M immediately.
If you want to stop listening to the
memory full announcement before it
ends, press ON/OFF. The TAD beeps
three times.
Follow these steps if you want to
record your own memory full an-
nouncement.
Note: The maximum recording time for
the memory full announcement is pre-
set to 1 minute, but you can change it
to 3 minutes (see “Setting the Mes-
sage Length”).
1. Press and hold OGM and 1M/3M at
the same time until the answer
indicator flashes.
2. Speak into the TAD in a strong
voice from about 12 inches away.
3. Press ON/OFF when you finish
recording the announcement. The
TAD plays the current memory full
announcement.
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BASIC OPERATION
Be sure you complete the procedures
in “Installation” and “Preparation” be-
fore you begin using the TAD.
SETTING THE TAD TO
RECORD MESSAGES
For a Single User
SETTING THE TAD TO
ANSWER CALLS
After the TAD answers a call, the out-
going announcement plays and the
TAD sounds a beep. Then the caller
can leave a message in the general
message box. After the call is over (or
the set message length elapses), the
TAD beeps, stops recording, adds the
date/time stamp, and resets to answer
the next call.
Press ON/OFF. 0 appears on the dis-
play. When the answer indicator is lit,
the TAD is set to answer calls.
Notes:
• Many local phone companies use
calling party control (CPC) to sig-
nal that the caller has hung up.
Your TAD can recognize a CPC
signal and release the line. If the
TAD records phone company
messages or dial tones, your local
phone company probably does
not use CPC.
Notes:
• If a battery is not installed or is
weak, the display shows LO.
• If you have set the TAD not to
answer calls, you can use a
remote phone to set the TAD to
answer calls. See “Remote
Answer-On.”
• When the caller hangs up, the
maximum message length is
reached, or there are more than 7
seconds of silence, the TAD
hangs up and resets to answer
the next call.
• If the TAD reaches 100 percent
full while a caller is leaving a mes-
sage, the TAD plays the memory
full announcement and hangs up.
FL (full) flashes on the display.
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• If the TAD answers when the
memory is full, it plays the mem-
ory full announcement and beeps,
waits 7 seconds for any remote
operation commands (see “Using
Remote Operation Commands”),
then hangs up. The TAD cannot
record additional messages until
you delete some of the old ones
When the mailbox feature is turned on,
after the TAD answers a call, the out-
going announcement plays and the
TAD sounds a beep. Within 2 seconds,
the caller must enter the desired mail-
box number. If no mailbox number is
entered, the TAD records the message
in the general message area.
(see
sages”).
“Saving/Deleting
Mes-
Turning the Mailbox Off
Follow these steps to turn off the mail-
box and record calls for a single user.
Using the Mailbox Feature
1. Press PGM/DEL. The answer indi-
The TAD is preset to record calls for a
single user; however, the mailbox fea-
ture allows you to set up four separate,
private mailboxes in addition to the
general message mailbox. Callers can
leave messages in mailboxes for spe-
cific individuals or departments or gen-
eral messages for everyone to hear.
cator flashes.
2. Press ANNOUNCE.
3. Press MB RESET for a single user.
Follow these steps to turn on the mail-
box feature.
1. Press PGM/DEL. The answer indi-
cator flashes.
2. Press ANNOUNCE.
3. Press 1. The TAD beeps twice
and is set for mailbox operation.
Note: If you have not recorded an out-
going announcement, the TAD says
“Press OGM to record a new outgoing
message for mailbox.” The answer in-
dicator stops flashing and the TAD
beeps twice.
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The announcement-only feature is au-
tomatically turned on.
USING THE
ANNOUNCEMENT-ONLY
FEATURE
When the announcement-only feature
is turned on and the TAD answers a
call, Announcement 1 plays. When the
TAD finishes playing Announcement
With the announcement-only feature
turned on, you can leave an initial
phone answering message and a
menu of five additional messages for
callers to hear. Callers cannot leave
messages, but they can select the an-
nouncements they want to hear. Each
announcement can be up to either 1 or
3 minutes (see “Setting the Message
Length”).
1
1, the caller can press to hear An-
2
6
nouncement 1 again or through to
listen to Announcements 2 through 6.
If the caller does not press a button
within 7 seconds, the TAD hangs up.
Note: If only Announcement 1 is re-
corded, the TAD plays it and hangs up.
Note: When the TAD is set for an-
nouncement-only, you cannot set it to
record calls using the remote com-
mands as described in “Remote An-
swer-On.”
To turn off the announcement-only fea-
ANNOUNCE
ture, press
pears from the display.
. AO disap-
To turn back on the announcement-
ANNOUNCE
only feature, press
. AO
Follow these steps to record the an-
nouncements.
appears on the display.
ANNOUNCE
1. Press
. AO appears on
Checking the
Announcements
the display.
OGM
1
2. Press
and (for Announce-
ANNOUNCE
ment 1) at the same time until the
answer indicator flashes.
1. Press
. AO appears on
the display.
OGM
3. Speak the announcement in a
strong voice about 12 inches from
the TAD.
2. Press
.
3. Within 2 seconds, use the number
keys to enter the announcement
number. The TAD plays back the
announcement. If no announce-
ment is recorded, the TAD beeps
three times.
ON/OFF
4. Press
when you finish
speaking. The TAD plays back the
announcement.
5. Repeat Steps 2-4 to record up to
five other announcements, enter-
ing the number of the announce-
ment in Step 2.
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4. Press ON/OFF to stop playback, or
wait until the TAD finishes playing
back the announcement.
the TAD has recorded. To listen to the
messages, press PLAY. The TAD an-
nounces “You have messages. Gener-
al,
x
message(s). Mailbox 1,
x
message(s). Mailbox 2, x message(s).
Mailbox 3, x message(s). Mailbox 4, x
message(s). Memo, x message(s)”
(where x is the number of messages).
Deleting an Announcement
To delete an announcement, press
PGM/DEL while the announcement is
playing.
Notes:
• To
interrupt
the
message
announcement and play the gen-
eral messages immediately, press
PLAY twice.
SCREENING CALLS
To screen your calls, let the TAD an-
swer all calls for you, and listen to the
caller’s message through the TAD’s
speaker. If you decide to answer the
call, pick up any phone connected to
the same phone line as the TAD. The
TAD stops recording and resets to an-
swer the next call.
• If no messages are recorded in a
particular mailbox, the TAD does
not announce the number of mes-
sages for that mailbox.
The TAD plays the new general mes-
sages. (See “Playing Mailbox Messag-
es” to access mailboxes.) At the end of
each message, the TAD announces
the day and time the message was re-
corded. At the end of all the general
messages, the TAD beeps twice.
If you pick up the phone just as
Note:
the TAD answers, the TAD might not
stop recording. If this happens, hang
up the phone momentarily, then pick it
up again.
To stop playback, press ON/OFF.
Notes:
PLAYING MESSAGES
• To repeat the message, press 9.
If you do not save messages af-
Note:
ter playing them back, they are auto-
matically deleted when the next
incoming call is answered. See “Sav-
ing/Deleting Messages” for how to
save them.
• To skip back to the previous mes-
sage, press 7.
• To skip forward to the next mes-
sage, press 8.
After you play the messages, the TAD
automatically resets to answer calls.
The flashing number on the display in-
dicates the total number of messages
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43-745.fm Page 17 Friday, August 13, 1999 2:16 PM
To save the messages, see “Saving/
Deleting Messages.”
Notes:
• To stop playing the messages
before the TAD finishes playing
them, press ON/OFF.
To replay the general messages, sim-
ply press PLAY again.
• If you entered the wrong security
code, the TAD beeps three times
and the answer indicator stops
flashing.
To play back a memo (see “Recording
a Memo”), press and release MEMO.
To play back a 2-way phone conversa-
tion (see “Recording a 2-Way Phone
Conversation”), press and release 2-
WAY.
SAVING/DELETING
MESSAGES
You can save each message individu-
ally as you listen to it or as a group af-
ter you have listened to them all.
Playing Mailbox Messages
Follow these steps to play the messag-
es in a particular mailbox.
To save a particular message, memo,
or 2-way recording, press SAVE while
the TAD is playing that message. Play-
back pauses while SAVE is pressed,
and the display shows SA. Playback
continues when SAVE is released.
1. Press MAILBOX MODE. The
answer indicator flashes.
To delete
a
particular message,
memo, or 2-way recording, press PGM/
DEL while the TAD is playing that mes-
sage. Playback stops when PGM/DEL
is pressed, and the display shows dL.
Playback continues with the next mes-
sage.
2. Enter the mailbox number within 2
seconds.
3. Enter the 2-digit mailbox security
code within 7 seconds. The TAD
announces the number of mes-
sages stored in that mailbox and
starts playing the messages.
When the TAD finishes playing all
the messages, it beeps twice.
To save all incoming messages, press
SAVE, then press PLAY.
To save all the messages in a particu-
lar mailbox, press SAVE, then enter the
desired mailbox number.
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To save all memos, press SAVE, then
press MEMO.
by 1 and flashes to indicate a
memo has been stored.
To save all 2-way recordings, press
SAVE, then press 2-WAY.
To play back a memo, see “Playing
Messages.”
To delete all incoming messages,
press PGM/DEL, then press PLAY.
RECORDING A 2-WAY
PHONE CONVERSATION
To delete all memos, press PGM/DEL,
then press MEMO.
You can record both sides of a conver-
sation on any phone connected to the
same phone line as the TAD.
To delete all 2-way recordings, press
PGM/DEL, then press 2-WAY.
At any time during the conversation,
press and hold 2-WAY for about 2 sec-
onds. The answer indicator flashes,
the TAD beeps once, and recording
begins.
RECORDING A MEMO
Memos are recorded in the general
message area. You cannot specify a
mailbox for a memo.
Follow these steps to record a mes-
sage in the general message area.
1. Press and hold MEMO until the
answer indicator flashes. Then
speak into the TAD in a strong
voice from about 12 inches away.
To stop recording, press ON/OFF. The
answer indicator stops flashing, the
TAD beeps, and recording stops.
It is illegal in some states to
Note:
record a conversation without the con-
sent of all parties to the conversation,
including the phone company. Check
the laws in your area before using the
two-way record feature.
2. When you finish speaking, press
ON/OFF. The TAD beeps and the
number on the display increases
To play back a recorded conversation,
see “Playing Messages.”
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43-745.fm Page 19 Friday, August 13, 1999 2:16 PM
REMOTE OPERATION
While you are away from your home or
office, you can use a touch-tone phone
or a pulse (rotary) phone with a pocket
tone dialer to enter your security code
and do any of the following:
SETTING THE REMOTE
OPERATION SECURITY
CODE
The TAD’s preset remote operation se-
curity code is 00. Follow these steps if
you want to set a different code.
• Set the TAD to answer calls
• Listen to your messages
• Record a new announcement
• Record a memo
1. Press PGM/DEL. The answer indi-
cator flashes. Press REMOTE.
2. Within 30 seconds, enter your 2-
digit remote operation security
code. The TAD beeps twice.
• Delete messages
• Monitor the room where the TAD
is located
REMOTE ANSWER-ON
USING THE TOLL SAVER
You can use any remote phone to set
the TAD to answer calls and record
messages. But, the TAD must be
plugged into AC power.
When you call the TAD, it is preset to
answer after about two rings if you
have new messages (ones you have
not played). If there are no new mes-
sages, the TAD is preset to wait for
about four rings before it answers. This
gives you time to hang up before the
TAD answers and avoid unnecessary
long-distance charges. See “Setting
the Number of Rings.”
Note: When the TAD is set for an-
nouncement-only, you cannot set the
TAD to record calls using this proce-
dure.
To remotely set the TAD to answer
calls, dial your phone number and wait
about 12-14 rings until the TAD an-
swers. Then hang up the phone or pro-
ceed with remote operation beginning
with Step 2 under “Using Remote Con-
trol Commands.”
After you hang up, the TAD answers
calls and records incoming messages.
19
43-745.fm Page 20 Friday, August 13, 1999 2:16 PM
and reset the remote operation
security code (see “Setting the
Day and Time” and “Setting the
USING REMOTE
COMMANDS
Remote
Code”).
Operation
Security
Note: The TAD automatically resets to
answer calls after remote operation,
but does not automatically delete mes-
sages you played by remote.
4. Enter your selection.
Notes:
Follow these steps to operate the TAD
from a remote touch-tone phone.
• If you do not press a button
within 7 seconds, the TAD
hangs up.
1. Dial your phone number.
• If your telephone line has CPC
service and you hang up while
the TAD is playing back the
messages, it stops playback
immediately and resets to
answer the next call.
2. When the outgoing announce-
*
ment begins, press
.
The
announcement stops, and the
TAD beeps.
*
3. Press again and enter the 2-digit
remote operation security code.
(See “List of Remote Com-
mands.”) The TAD beeps and
announces “Press one to play
back memos. Press two to play
back messages. Press three to
erase a message. Press four to
record a new OGM. Press five to
monitor the room. Press six to
skip back one message. Press
seven to skip the message. Press
eight to repeat the message.
Press nine to record a new
memo.”
• If you do not have CPC service
and you hang up while the TAD
is playing back the messages,
the TAD might not recognize
that you hung up. If someone
calls while the TAD continues to
play the messages, the caller
hears a busy signal. We recom-
mend that you play all the mes-
sages or skip forward through
the messages using remote
commands until the TAD beeps
twice before you hang up. This
is to ensure you hear all your
messages.
Note: If no beeps sound, re-enter
the code. If you enter the correct
code, but the TAD does not
accept it, the code might have
reset to the default (00) because
of a power failure. Try entering 00
as the security code. If this works,
replace the TAD’s backup battery
5. After all the messages play, the
TAD beeps twice and repeats the
list of remote commands. Enter a
new command or hang up the
phone.
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43-745.fm Page 21 Friday, August 13, 1999 2:16 PM
List of Remote Commands
Use these keys on a touch-tone phone or pocket tone dialer to operate the TAD
when you are away from your home or office.
Number
Press To:
1
Play memo messages.
Play messages. Within 7 seconds, enter the mailbox number,
then enter the 2-digit mailbox security code.
• If the mailbox feature is not used, the TAD plays back the
general messages.
2
• If the mailbox feature is used but you want to hear the gen-
eral messages, do not enter a mailbox number.
• If there are no general messages, memo, or mailbox mes-
sages, the TAD announces “You have no messages.”
3
4
Delete messages.
Re-record an outgoing announcement.
Monitor the room where the TAD is installed. The room is mon-
itored for 15 seconds. Press 5 again for another 15 seconds.
You can repeat this for as long as you like.
5
6
7
8
9
Skip back to the previous message.
Skip forward to the next message.
Repeat the message.
Record a memo.
Stop playback of incoming messages, memos, or the outgoing
announcement; allow access to mailboxes; end re-recording of
memo and outgoing announcement.
*
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43-745.fm Page 22 Friday, August 13, 1999 2:16 PM
PROBLEM-SOLVING
We do not expect you to have any problems with your TAD, but if you do, try these
suggestions. If the TAD still doesn’t operate as you think it should, take the TAD to
your local Radio Shack store for assistance.
Problem
Cause
Remedy
The TAD records a dial The caller hung up without
tone, siren, beeping, or leaving a message or without
Press 7 to play the
next message.
an operator’s voice
instead of a caller’s
message.
using the maximum time, and
your local telephone com-
pany does not send out CPC
signals.
The phone line is not properly
connected.
Check all phone line
connections.
The TAD is not plugged into
the wall outlet.
Make sure the AC
adapter is properly
connected to the
TAD.
The TAD does not
answer calls.
There is not enough memory
available to record a mes-
sage.
Erase messages.
The TAD is not set to answer
calls.
Press ON/OFF.
You were too close to the TAD Re-record the
or you spoke too loudly when
recording the announcement.
announcement,
speaking in a normal
tone of voice about
12 inches from the
TAD.
The outgoing
announcement is dis-
torted.
There was too much back-
ground noise in the room
when you recorded the
announcement.
Re-record the
announcement.
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43-745.fm Page 23 Friday, August 13, 1999 2:16 PM
Problem
Cause
Remedy
Carefully re-enter
You entered an incorrect
remote security code.
your remote security
code. If the TAD fails
to respond, the secu-
rity code might have
reset to the default
code. Enter the de-
fault remote security
code (00).
The TAD does not
respond to remote
commands.
AC power failure.
Make sure that AC
power is restored and
9V DC
the
adapter is
properly connected to
the TAD and the AC
outlet.
The OGM is too short to
allow remote access.
Record a new OGM at
least 2 seconds long.
The TAD sounds three
short beeps when you
access it by remote.
The TAD’s memory is full.
Erase messages from
the TAD.
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43-745.fm Page 24 Friday, August 13, 1999 2:16 PM
RESETTING THE TAD
If the TAD hangs up for an unknown
reason, you might need to reset it.
Important: Resetting the TAD deletes
all recorded messages (including any
outgoing announcements), date and
time settings, number of rings, mes-
sage length, and all mailbox and re-
mote operation codes.
Use a pointed object, such as a
RE-
straightened paper clip, to press
SET
. The TAD counts down from 59 to
0 as it resets.
Repeat all of the procedures in “Prep-
aration” before you begin using the
TAD.
24
43-745.fm Page 25 Friday, August 13, 1999 2:16 PM
CARE AND MAINTENANCE
Your TAD-1005 Multi-User Digital Telephone Answering System is an example of
superior design and craftsmanship. The following suggestions will help you care for
the TAD so you can enjoy it for years.
Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids might
contain minerals that can corrode the electronic circuits.
Handle the TAD gently and carefully. Dropping it can damage circuit
boards and can cause the TAD to work improperly.
Use and store the TAD only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices and
distort or melt plastic parts.
Keep the TAD away from dust and dirt, which can cause premature
wear of parts.
Wipe the TAD with a damp cloth occasionally to keep it looking new.
Do not use harsh chemicals, cleaning solvents, or strong detergents.
Modifying or tampering with the TAD’s internal components can cause a malfunction
and might invalidate its warranty. If your TAD is not performing as it should, take it
to your local Radio Shack store for assistance. If the trouble is affecting the phone
lines, the phone company might ask you to disconnect your TAD until you have re-
solved the problem.
25
43-745.fm Page 26 Friday, August 13, 1999 2:16 PM
THE FCC WANTS YOU
TO KNOW
LIGHTNING
Your TAD has built-in protection cir-
cuits to reduce the risk of damage from
surges in phone and power line cur-
rent. These protection circuits meet or
exceed FCC requirements. However,
lightning striking the phone line or pow-
er lines can damage your TAD.
In the unlikely event that your TAD
causes problems on the phone line,
the phone company can temporarily
disconnect your service. If this hap-
pens, the phone company attempts to
notify you in advance. If advance no-
tice is not practical, the phone compa-
ny notifies you as soon as possible and
advises you of your right to file a com-
plaint with the FCC.
Lightning damage is not common.
Nevertheless, if you live in an area that
has severe electrical storms, we sug-
gest that you unplug your TAD during
storms to reduce the possibility of
damage.
Also, the phone company can make
changes to its lines, equipment, opera-
tions, or procedures that could affect
the operation of your TAD. The phone
company notifies you of these changes
in advance, so you can take steps to
prevent interruption of your phone ser-
vice.
26
43-745.fm Page 27 Friday, August 13, 1999 2:16 PM
NOTES
27
43-745.fm Page 28 Friday, August 13, 1999 2:16 PM
Limited One-Year Warranty
This product is warranted by Radio Shack against manufacturing defects in material and workman-
ship under normal use for one (1) year from the date of purchase from Radio Shack company-
owned stores and authorized Radio Shack franchisees and dealers. EXCEPT AS PROVIDED
HEREIN, RADIO SHACK MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRAN-
TIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED
WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RADIO SHACK SHALL
HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR EN-
TITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDI-
RECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM
INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDI-
RECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RADIO SHACK HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-
cidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the Radio Shack
sales receipt as proof of purchase date to any Radio Shack store. Radio Shack will, at its option, un-
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop-
erty of Radio Shack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a Radio Shack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
Radio Shack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102
We Service What We Sell
3/97
RADIO SHACK
A Division of Tandy Corporation
Fort Worth, Texas 76102
4A7
Printed in Hong Kong
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