Polycom Microphone IP 600 SIP 16X User Manual

User Guide  
SoundPoint® IP 600 SIP 1.6.x  
October 27, 2005  
 
Voice Mail ...................................................................15  
Distinctive Ringing / Call Treatment .................................16  
Multilingual Support (Localization)...................................16  
Phone Reboot................................................................17  
Presence / Status / Buddy Lists........................................18  
Troubleshooting........................................ 20  
Safety and Compliance............................... 21  
Part 15 Rules.................................................................21  
Class B Digital Device or Peripheral.................................21  
Modifications................................................................22  
Installation Instructions....................................................22  
Industry Canada (IC)......................................................22  
CE & VCCI Mark...........................................................22  
and Limitation Liability.............................. 22  
Exclusions................................................ 23  
Warranty Exclusive.................................... 23  
Service Agreements................................... 23  
Limitations of Liability............................... 24  
Disclaimer................................................ 24  
Governing Law ......................................... 24  
Copyright Notice ....................................... 24  
 
Introduction  
Thank you for choosing SoundPoint®  
IP 600 SIP, a full-duplex, hands-free  
phone running the industry standard Ses-  
sion Initiation Protocol (SIP). This unit  
provides business telephony features and  
functions such as Multiple Call Appear-  
ances, Call Hold, Transfer, and Confer-  
ence over an IP network. In this User  
Guide, you will find everything you need  
to quickly use your new phone.  
Be sure to verify with your system ad-  
ministrator that your network is prepared  
for configuring your SoundPoint® IP 600  
SIP phone or consult the Administrator  
Guide SoundPoint® /SoundStation® IP SIP  
for more information. As well, be sure to  
read the Parts List, and the Safety Notices  
section in this guide before you set up the  
SoundPoint® IP 600 SIP phone.  
Parts List  
The following items are included in your  
SoundPoint® IP 600 SIP package. Check  
this list before installation to ensure that  
you have received each item. If you are  
missing any items, please contact your  
system administrator.  
Polycom SoundPoint® IP 600 SIP  
Power Adapter  
(specification varies according  
to country)  
Directories  
Services  
Conference  
Transfer  
Redial  
Menu  
Messages  
DoNotDisturb  
ABC  
DEF  
1
2
3
JKL  
MNO  
GHI  
4
5
6
PQRS  
TUV  
WXYZ  
7
8
9
OPER  
Hold  
0
Handset & Handset Cord  
Phone Base  
Quick Start Guide  
Network Cable  
1
 
   
Installing SoundPoint® IP 600 SIP  
This section provides basic installation  
instructions and information for obtaining  
the best performance with the Sound-  
Point® IP 600 SIP phone. If you require  
additional information or assistance with  
your new phone, please contact your sys-  
tem administrator.  
The SoundPoint® IP 600 SIP User Guide  
includes regulatory compliance informa-  
tion that your system administrator should  
Connecting Network and Power Source  
AC Power Option  
Connect the supplied Network cable be-  
tween the LAN jack on the phone and the  
LAN port on the wall or hub/switch device  
port. Connect the DC plug on the AC  
wall adapter to the DC jack marked on the  
phone.  
In-Line Power Option  
If the phone is connected to a compatible  
Ethernet switch that can provide in-line  
power, the phone will use that power op-  
tion. Simply plug the supplied Network  
cable between the LAN jack on the phone  
and an available Power and Data port on  
the In-Line Power switch.  
Cisco™ Catalyst™ In-Line  
Power Switch  
(Optional)  
IEEE 802.3af compliant  
In-Line Power switch  
2
 
   
Connecting the Handset and Optional Headset  
1. Connect the short, straight end  
of the phone cord to the handset  
and the corresponding longer  
straight end of the cord to the  
handset jack on the back of the  
phone.  
(Optional)  
2. Connect the headset (optional  
accessory) to the headset jack  
on the back of the phone.  
For information on headsets,  
and choose the Support link.  
Attaching the Base  
1. Place all cords in the recessed area  
above the modular jacks as shown.  
2. Align the two protrusions on the  
bracket with their corresponding  
holes in the phone and snap them to-  
gether to lock the base to the phone.  
 
   
Features  
Line Indicators Individual multi-color LEDs display a dynamic call state.  
Display Control  
Keys  
Line/Speed Dial Keys  
Use these keys to activate  
up to six lines or speed  
dials that can be assigned  
to your phone.  
Use the arrow keys  
to scroll through the  
displayed information.  
Feature Keys  
Access important features  
using these keys.  
Menu  
Directories  
Services  
Conference  
Transfer  
Redial  
Soft Keys  
Messages  
DoNotDisturb  
ABC  
DEF  
The screen will display  
labels for these keys,  
to identify their context-  
sensitive functions.  
1
2
3
JKL  
MNO  
GHI  
Dial Pad  
These 12 keys  
provide the 10 digits,  
alphabetic, and special  
characters available in context  
sensitive applications.  
4
5
6
PQRS  
TUV  
WXYZ  
7
8
9
OPER  
Hold  
0
Headset  
Microphone Mute  
Hold  
Speakerphone  
Volume Adjustment Keys  
Use these to adjust the volume of the handset,  
headset, speaker, and ringer.  
Hookswitch  
Indicator  
This will alert you to  
incoming calls, new  
messages, and other  
events.  
Speaker  
For ringer and  
hands-free audio  
output.  
Graphic Display  
Shows information  
about calls, messages,  
soft keys, time, date,  
and other relevant  
data.  
Directories  
Services  
ABC  
DEF  
1
2
3
Conference  
Transfer  
Redial  
GHI  
JKL  
MNO  
4
5
6
PQRS  
TUV  
WXYZ  
7
8
9
OPER  
Hold  
0
Hands-free Microphone  
This works best when the phone is placed on a hard, flat surface.  
4
 
Key Descriptions  
Feature Key  
Description  
Allows for hands-free communication during calls.  
Mutes audio transmission locally during calls.  
Allows users to place and receive calls through an optionally con-  
nected headset.  
Line or Speed Dial keys with LED indicators.  
Directories  
Services  
Conference  
Transfer  
Redial  
Access to local directories and call lists.  
Access to special services.  
Allows setup of a 3-way local conference.  
Transfer of current call to third party.  
Dials last connected party from the phone.  
Hold  
Places current active call in Hold state.  
Cancels ringing and directs incoming calls to your Voice Mail (if  
supported).  
DoNotDisturb  
Place/receive text and voice messages.  
Messages  
Menu  
Access local and server features.  
Select and Delete controls for options and text within local menus.  
Scrolling of lists and control of text/number entry on display.  
Soft keys to select from various context-sensitive options.  
Volume keys to adjusts audio and ringer volume.  
Dial Pad  
General dialing and alphanumeric entry (incl. special characters).  
5
 
 
Using SoundPoint® IP 600 SIP  
Using Hands-Free Speakerphone Mode:  
1. With the handset on-hook, press any as-  
signed line key,  
dial tone.  
, or NewCall to obtain  
2. Dial the desired number.  
OR  
Dial by SIP URL or IP addressas above.  
Using the Headset:  
1. With the optional headset connected, press  
any assigned line key,  
obtain dial tone.  
, or NewCall to  
2. Dial the desired number.  
OR  
Dial by SIP URL or IP addressas above.  
Users also have the option to dial directly from  
the dial pad without first getting dial tone. Sim-  
ply enter the number then lift the handset, press  
the Dial soft key, or press the  
or  
keys.  
In all cases, the active call will appear on the  
display showing call duration and destination.  
†Examples: 10.3.0.42  
To obtain the IP address of your phone, press  
Menu  
followed by Status, Platform and  
Phone. The IP address is listed together with  
other phone information.  
 
   
Answering a Call  
Using the Handset:  
Pick up the handset.  
Using Hands-Free Speakerphone Mode:  
Incoming calls may be ignored  
by pressing the Reject soft key or  
Press  
, or with the handset on hook press the  
line key with the active indicator, or the Answer  
soft key.  
DoNotDisturb  
during ringing. Note  
that Do Not Disturb stays active  
when the call is dropped and will  
remain so until toggled off.  
Using the Headset:  
Press  
to answer the call through an  
optionally connected headset.  
In all cases, the active call will appear on the  
display showing call duration and destination.  
Call Hold and Resume  
During a call, press  
or the Hold soft key. The  
call will be placed on hold and this will be indi-  
cated on the display. Press the Resume soft key, or  
the line key to retrieve the call.  
Multiple Calls on Hold  
If multiple calls are on hold on a single line  
key, use the arrow keys to switch between  
the calls then press the Resume soft key to  
retrieve the desired call. If more than two  
calls are on hold on a single key, an indica-  
tion will appear on the display, for example  
“2/3” shows that this is the second call out  
of three calls.  
If calls are on hold on more than one line  
key, the details of the calls on any line key  
can be viewed by pressing that line key and  
holding it down for a few seconds. If a line  
key is pressed briefly, the first call on hold  
on that line key will be retrieved.  
Microphone Mute  
Microphone Mute applies to all modes:  
handset, headset, and hands-free. You can  
still hear all other parties while Mute is  
enabled.  
During a call, press  
. The  
key  
lights up to indicate that the other party  
(parties) cannot hear you.  
To turn off Microphone Mute, press  
again.  
7
 
       
General Key Use  
To navigate through menus and to enter data,  
these are useful tips:  
5. To enter text using the dialpad, press  
the number keys one or more times  
For example, for ‘Apress ‘2’ and  
for ‘C’ press ‘222’. When in text  
entry mode the display title will show  
whether keys will generate numbers  
(1), upper-case (A) or lower-case (a)  
characters and the 1/A/a soft key can  
change this.  
1. Use  
and  
to scroll through lists.  
and keys  
In some lists the  
can be used as “Page Up” and “Page  
Down”.  
2. When menus have submenus, use  
and  
to move one level down or  
one level back up.  
Menu  
3. The  
key can be pressed to  
quickly exit from any menu.  
Directories
4. The  
key can be pressed to  
quickly exit from any directory.  
Local Conferencing  
A conference may be created with two other  
parties using the phone’s local conferencing  
feature.  
Ending the call on the conference  
originator’s phone will terminate  
the conference.  
1. Place a call to the first party.  
4. When the second party answers,  
press Conference or the Confrnc soft key  
again to join all parties in the con-  
ference, or press the Split soft key to  
put the first call on hold and keep  
the second call as the active call.  
2. Press  
or the Confrnc soft  
Conference  
key to create a new call (the active  
call is placed on hold).  
3. Dial the phone number of the sec-  
ond party or use the arrow keys to  
access speed dial numbers, missed,  
placed and received call lists. From  
one of these lists press the Dial soft  
key.  
A conference may be created at any time  
between an active call and a call which is  
on hold (on the same line) by pressing the  
Join soft key.  
Splitting a Conference  
When a conference has been established,  
a Split soft key is available. Pressing this  
key will split the conference into two calls  
on hold.  
Transferring a Call  
keys to access speed dial numbers,  
missed, placed and received call lists.  
From one of these lists press the Dial  
soft key. (This step completes a blind  
transfer.)  
Transfer  
1. During a call, press  
or  
the Trnsfer soft key (the active call is  
placed on hold).  
2. Press the Blind soft key if a blind  
transfer (without consultation) is  
required.  
Transfer  
4. Press  
or the Trnsfer soft  
3. Dial the number to which you want  
to transfer the call or use the arrow  
key again after consulting with the  
new party to complete a consultative  
8
 
       
transfer or press the Split soft key to  
put the first call on hold and keep the  
second call as the active call.  
Transfer may be cancelled during estab-  
lishment by pressing the Cancel soft key.  
The original call is resumed.  
Call Timer  
Call duration on an active call is monitored  
through a local call timer. This is visible within  
the active call window on the display.  
Ending a Call  
Press the EndCall soft key.  
Replace the handset, or press  
if in  
Hands-free Mode, or  
Mode.  
if in Headset  
OR  
Redial  
Redial  
Press  
to dial the last call placed  
OR  
from your phone.  
Directories
Press  
and select Call Lists and  
To redial another previously dialed num-  
Placed Calls to scroll through the list.  
ber, press  
and press  
from the phone’s idle display,  
again to place the call.  
Call Forwarding  
Calls may be Forwarded (Diverted) to  
To turn call forwarding off:  
another extension as follows:  
1. Press the Forward soft key from the  
phone’s idle display.  
2. (Optional) If multiple lines are in  
use, select which line to disable.  
3. Press the Disable soft key.  
1. Press the Forward soft key from the  
phone’s idle display.  
2. (Optional) If multiple lines are in  
use, select which line to forward.  
3. Enter a number or URL to forward  
all future calls to.  
Idle display returns and the line indicator  
now displays the regular icon.  
4. Press the Enable soft key to confirm  
Call Forwarding.  
Idle display returns with a moving arrow  
on the line label to confirm Call Forward-  
ing enabled.  
Volume Adjustment  
To conform to regulatory requirements, hand-  
set and headset volume will return to a preset  
level after each call. Hands-free volume  
settings will be maintained across calls.  
Press the volume keys to adjust handset,  
headset, and hands-free speaker volume  
during a call. Pressing these keys in idle  
state adjusts the ringer volume.  
9
 
         
Do Not Disturb  
DoNotDisturb  
Press  
to prevent the phone from  
(Optional) If multiple lines are in use, Do  
Not Disturb can be set on a line-by-line  
basis. Contact your system administrator  
for further details. When Do Not Disturb  
is enabled for a particular line, this is  
indicated by a flashing “ X ” beside the line  
indicator on the display.  
ringing on incoming calls. A flashing icon  
and text on the display indicates that Do  
Not Disturb is on.  
Calls received while Do Not Disturb is  
enabled are logged in the Missed Calls list.  
To turn off Do Not Disturb, press  
DoNotDisturb  
again.  
Time and Date  
Time and Date is clearly displayed on the  
SoundPoint® IP 600 SIP phone. If the  
phone cannot obtain a time and date from  
the server, the display will flash. Contact  
your system administrator if either time or  
date is incorrect. Users have control over  
the format of the display and can turn it  
off. Select options which are right for you  
as follows:  
Menu  
1. Press  
.
2. Select Settings followed by Basic,  
Preferences, Time & Date.  
3. Select from Clock Date, Clock Time,  
Clock Order or Enable / Disable.  
4. Scroll through the options via the up  
and down arrow keys.  
Menu  
5. Press Select to confirm and  
to return directly to the idle display.  
Headset Memory Mode  
As an option, the headset can be perma-  
nently enabled. This is especially useful  
for regular headset users. To do this:  
Subsequent calls to or from this phone  
using the headset will cause the headset  
key to flash. Pressing the line keys or the  
Answer soft key to receive a call will now  
connect to the user’s headset automati-  
cally.  
Menu  
1. Press  
.
2. Select Settings followed by Basic,  
Preferences, Headset Memory.  
3. Use the up or down arrows and Select Repeat steps 1-3 and select Disable to turn  
soft key to enable Headset Memory  
Headset Memory Mode off.  
Mode.  
4. Press  
menu.  
Menu  
to return to the main  
Display Contrast  
To adjust the contrast on the display to a  
comfortable level:  
3. Press the Ok or Cancel soft keys to  
accept or reject changes.  
Menu  
4. Press  
or the Exit soft key  
Menu  
1. Press  
. Select Settings fol-  
to return to the idle display.  
lowed by Basic, Contrast.  
2. Pressing the Up or Down soft keys  
or volume keys will increase or  
decrease the display contrast.  
10  
 
       
Ring Type  
Many ring types are available. Users can  
select different rings to distinguish be-  
tween lines or to have a different ring from  
their neighbor’s phone.  
3. Using the arrow keys, highlight the  
desired ring type. Press the Play soft  
key to hear the selected ring type.  
4. Press Select to change to the selected  
ring type.  
To change the incoming ring:  
Menu  
5. Press  
or the Exit soft key to  
Menu  
1. Press  
. Select Settings fol-  
return to the idle display.  
lowed by Basic, Ring Type.  
2. (Optional) If multiple lines are used,  
first select which line to change.  
Call Lists  
A local list of calls missed, received, and  
placed is maintained by the phone (up to  
For additional choices, press More fol-  
lowed by:  
100 for each).  
4. Info to view information about the  
call.  
5. Save to store the contact to the  
Contact Directory.  
Press  
followed by Call Lists and  
Directories
Missed, Received, or Placed Calls as de-  
sired. Call information will be displayed.  
From this screen:  
6. Clear to delete the call from the list.  
Press More and Exit soft keys to return to  
the idle display.  
1. Choose Edit to amend the dial string  
before dialing.  
2. Choose Dial to return the call.  
3. Choose Exit to return to the previous  
menu.  
To quickly view respective call lists  
from the idle display:  
Press  
Press  
Press  
for Placed Calls.  
for Received Calls.  
for Missed Calls.  
Contact Directory  
In addition to a directory of missed, placed,  
or received calls, the phone can store a local  
directory of 500 or more contacts*. Users  
can add, delete, edit, dial, search, or instant-  
message any contact in this list through just  
a few key strokes.  
*Limit depends on server configuration.  
Contact your system administrator for  
full details.  
To add or edit a contact:  
2. Press More and then Add to enter  
another contact into the phone’s da-  
tabase or highlight an existing entry  
then press Edit.  
Directories
1. Press  
and select Contact  
Directory.  
11  
 
     
3. Enter first and/or last name from the  
keypad. Press the 1/A/a soft key  
to select between numeric and up-  
per/lower case alphanumeric modes.  
Press the Encoding soft key to access  
special characters in other languages  
if necessary.  
4. Enter the Contact number. This is a  
required field and it must be unique  
(not already in the directory).  
5. Speed Dial Index, Ring Type and  
Divert Contact may be left blank.  
6. Use  
and  
to switch between  
Enabled and Disabled settings for  
the last four fields.  
7. Press Save to confirm or Cancel to  
abandon the changes then press  
Directories
or the Exit soft keys to  
return to the idle display.  
Contacts can be easily added from Call Lists.  
See Call Lists for more information.  
To search for a particular contact:  
1. Press More and then Search from the  
Contact Directory menu.  
2. Using the dial pad, enter the first few  
characters for First or Last names.  
3. Press Search to search for contacts.  
4. Successful matches can be dialed  
from the resulting screen.  
Speed Dial  
Pre-assigned numbers can be associated with line keys for  
rapid automated dialing. Speed Dial entries are consecu-  
tively placed next to assigned line keys on the phone.  
Example: To assign Jane to a Speed Dial key:  
Directories
1. Press  
and select Contact  
On a default configuration of the phone,  
there could be up to five line keys available  
for speed dial.  
Directory.  
2. Press the Add soft key to enter Jane’s  
contact details (see previous section)  
or highlight Jane’s existing directory  
entry and press Edit.  
3. Enter Speed Dial Index as “1”. This  
assigns Jane to the first available line  
key on the display.  
4. Press Save to confirm or Cancel to  
abandon the change then press Exit to  
return to the idle display.  
An additional speed dial key for Joe can be  
added to the previous example as follows:  
5. Repeat steps 1 and 2 for Joe’s con-  
tact details.  
6. Enter Speed Dial Index as “2”.  
7. Press Save to confirm or Cancel to  
abandon the change then press Exit  
to return to the idle display.  
Idle display is now as shown:  
Idle display is now as shown:  
12  
 
To dial a number assigned to a Line Key,  
simply press the line key directly opposite the  
number on the display.  
To remove a Speed Dial entry:  
3. Delete the Speed Dial Index number  
Directories
1. Press  
and select Contact  
using the  
then  
keys.  
Directory.  
2. Scroll to the desired entry and press  
4. Press Save and Exit to return to the idle  
display.  
Edit.  
To quickly view a complete list of assigned speed dial  
entries, press . Dial directly from a selected number.  
Multiple Lines  
SoundPoint® IP 600 SIP can support up to six  
lines. Lines can be configured for private or  
shared lines.  
Typically, the top-most line key is reserved for  
the principle directory number of the phone.  
Depending on how your phone is configured,  
the display could resemble one of the displays  
shown:  
Multiple Keys Per Line  
Each line on the phone can be configured to  
have more than one line key associated with  
it. If this is the case, the display could look  
like this:  
Incoming calls to this line will be distributed  
evenly among the available keys. Similarly,  
outgoing calls will be distributed.  
13  
 
   
Multiple Call Appearances  
Each line on the phone can be configured to have  
one or more call appearances. More than one  
call appearance is useful if there is an active call  
and an incoming call arrives on the same line.  
In the example shown, extension 9301 is in an  
outbound call with 9304. The second diagram  
shows an incoming call from John Brown. To  
answer this incoming call, put the original call on  
Hold or press the  
key to access the new call.  
Soft key labels will be updated on the display  
with these options:  
1. Answer the incoming call.  
2. Reject the incoming call.  
3. Forward the incoming call to another exten-  
sion.  
Answering the incoming call places the original  
call on Hold and refreshes the soft key labels as  
indicated (third illustration). If more than two  
call appearances are in use, two will appear on  
the display and the total number will be indicated  
by a counter at the bottom right corner of the  
display. For example “2/3” indicates that the  
highlighted call is the second one out of a total  
of three.  
In the example case illustrated, another out-  
bound call can be placed on the same first line.  
Press Hold during the first call and press NewCall  
to obtain dial tone and a new call appearance for  
a second call.  
 
 
Shared Lines  
The phone supports shared lines**. A  
shared line is indicated by a different  
line icon. In the diagram, the first line is  
private and the second line is shared. If  
two phones share a line, an incoming call  
to that number will cause both phones to  
ring. The call can be answered on either  
phone but not both.  
If a shared line is in use on one of the  
phones, it cannot be used on the other  
one. The shared line icon changes to a  
moving icon and the line LED turns red  
when the line is in use remotely.  
**Shared lines are an optional feature con-  
figured on the server and may not be sup-  
ported on your particular system. Contact  
your system administrator to find out.  
Calls on shared lines can be transferred,  
put on hold, or added to a conference.  
Voice Mail  
Received messages will be indicated by a  
flashing Message Waiting Indicator LED  
on the front of the phone and optionally a  
visual notification on the display.  
A stutter dial tone in place of normal dial  
tone is used to indicate that one or more  
voice messages are waiting at the message  
center.  
Individual line indicators reflect voice or  
text messages left on that line (useful if  
multiple lines are in use).  
To listen to voice messages:  
Connect to initiate Voice Mail  
retrieval from the Message Center,  
OR  
Messages  
1. Press  
.
2. Select Message Center*, †  
3. (Optional) If multiple lines are in  
use, select from which line messages  
are to be retrieved.  
4. Display indicates number of mes-  
sages and their importance. Press  
.
Press Clear to turn off the flashing  
LED without listening to messages.  
5. Follow voice prompts to listen to  
messages.  
*Voice Mail is an optional feature config-  
ured on the server and may not be sup-  
ported on your particular system. Contact  
your system administrator to find out.  
Screen options may vary with served-  
based application. Voice Mail can be ac-  
cessed with a single key press. Contact your  
system administrator to configure this option.  
15  
 
   
Distinctive Ringing / Call Treatment  
Users can set distinctive incoming ringing tones for  
contacts in their local directory. This allows identifica-  
tion of a contact by a specific ring tone.  
To set a distinctive ring for a local contact:  
value). See Ring Type in this  
1. Press Directoriesand select Contact  
Directory.  
2. Using the arrow keys, scroll through  
the directory to choose a contact.  
3. Press Edit and scroll down to Ring  
Type.  
guide for further details.  
5. Press the Save soft key or Cancel  
to abandon the change then press  
to return to the idle dis-  
Directories
play.  
4. Enter a number corresponding to  
Incoming calls from this contact will now  
have a distinctive ringing pattern.  
one of the ring types available (press  
then  
to remove an existing  
This feature is local to the phone, and may be over-ridden by server  
settings. Contact your system administrator for more details.  
Multilingual Support (Localization)  
Many languages are supported by the phone.  
To change language:  
3. The display will change to the lan-  
guage of your choice.  
4. Exit to the idle display by pressing  
Menu  
1. Press  
and select Settings,  
Basic, Preferences, Language.  
2. Scroll through the list of available  
languages and press the Select soft  
key when the desired language is  
highlighted.  
.
Menu  
16  
 
   
Phone Reboot  
Periodically, the phone may require a user  
reboot. Reasons for this include accepting a  
new configuration or new software.  
Menu  
There are two ways to reboot the phone:  
Messages  
DoNotDisturb  
ABC  
DEF  
Simultaneously press and hold the Mes-  
sages, Microphone Mute, and Volume  
keys (see illustration) for more than 3  
seconds or until a beep is heard.  
1
2
3
JKL  
MNO  
GHI  
4
5
6
PQRS  
TUV  
WXYZ  
7
8
9
OPER  
0
Menu  
Press  
and select Settings,  
Advanced, Restart Phone (the user pass-  
word is required to access this menu).  
The reboot process will begin and is complete  
when the idle display is shown.  
In the case of problems, it may be possible to restore normal operation of your  
phone without rebooting. Contact your system administrator before attempting  
to reboot the phone.  
Optional Features  
Text Messaging  
Users can send and receive Text messages  
on the phone. SIP Instant (Text) Messag-  
ing is supported in real-time. Received  
messages will be indicated by a flashing  
Message Waiting Indicator LED on the  
front of the phone and optionally a visual  
notification on the display.  
To read text messages:  
1. Press  
Messages,  
OR  
Press the InstMsg soft key to read a  
message just received.  
2. (Optional) If multiple lines are in  
use, select from which line messages  
are to be retrieved.  
and select Instant  
3. Messages appear first to last in sent  
order.  
4. Press the Next or Prev soft keys to  
cycle through messages in order.  
5. Press the More soft key to access the  
Delete, Reply and New options.  
Messages  
17  
 
     
To send a text message:  
Messages  
1. Press  
.
6. Press the Select soft key to choose  
from various pre-scripted short mes-  
sages,  
2. Select Instant Messages.  
3. (Optional) If multiple lines are in  
use, first select from which line to  
send a message.  
OR  
Press Edit to compose a custom  
message. Use dialpad keys to cycle  
through the character set. Use keys  
1,*,0, and # to select special charac-  
ters.  
4. Press the New soft key.  
5. Enter the desired extension or SIP  
URL. Press the 1/A/a soft key to  
alternate between numeric and up-  
per/lower case alphanumeric modes.  
7. Press Send when finished.  
Presence / Status / Buddy Lists  
The phone combines interactive message  
services and status monitoring to comple-  
ment a traditional messaging application  
such as email.  
Each phone can “watch” the status of up  
to eight other phones. These other phones  
form the “Buddy List”. The status of bud-  
dies is displayed and updated in real time.  
Each phone can also be “watched” by up  
to eight other phones.  
Live interaction within a pool of phones is  
possible by monitoring the “presence” of  
the parties involved.  
To add or delete a contact from your buddy list, or block a contact:  
4. Press  
to switch between Enabled  
1. Press Directoriesand select Contact  
Directory.  
2. Using the arrow keys, scroll through  
the directory to choose a contact.  
3. Press Edit and scroll down to the  
Watch Buddy or Block Buddy fields.  
or Disabled status.  
5. Press the Save soft key or Cancel  
to abandon the change then press  
Directories
to return to the idle dis-  
play.  
The diagrams show a typical Buddy Status screen  
display of monitored phones and a My Status  
display.  
18  
 
 
To view and change Presence settings:  
Menu  
1. Press  
and select Features  
3. Choose Buddy Status to monitor  
the status of the contacts within  
your buddy list. This can also be  
accessed by pressing the Buddies soft  
key on the idle display.  
4. Choose Watcher List to see which  
phones are currently monitoring  
your status. Press the Block soft key  
to block a watcher.  
5. Choose Blocked List to see which  
phones you have blocked from  
monitoring your status. Press the  
Unblock soft key to unblock a contact.  
and Presence.  
2. Choose My Status to change your  
own status (online, busy, etc.). This  
affects information sent to watch-  
ing phones. Presence information  
will also be sent to watching phones  
when the user goes off-hook or  
invokes Do Not Disturb. The My  
Status display can also be accessed  
by pressing the MyStat soft key from  
the idle display.  
The software running on the phone is compatible with Windows™ and  
MSN Messenger™ for peer-to-peer presence and instant messaging.  
19  
 
Troubleshooting  
No Dial-Tone  
Verify power is correctly applied to the  
SoundPoint® IP 600 SIP phone:  
Verify if dial tone is present on any other  
audio paths:  
Check that the display is illuminated.  
Make sure the LAN cable is inserted  
properly at the rear of the phone  
(try unplugging and re-inserting the  
cable).  
If using inline powering, check that  
the switch is supplying power to the  
phone (contact your System Adminis-  
trator).  
Switch between handset, headset (if  
present) or hands-free to see if dial  
tone is present on these other paths.  
If dial tone exists on one of these,  
connect a different handset or head-  
set to isolate the problem.  
No Display, Incorrect Display, or Bad Contrast  
Verify power is correctly applied to the  
SoundPoint® IP 600 SIP phone:  
Verify successful outbound or inbound  
calling:  
As “No Dial-Tone” above.  
Place a call to the phone under in-  
vestigation - check that the display  
indicates incoming call information.  
Lift the handset. Ensure dial tone is  
present and place a call to another  
extension or number, check that the  
display changes in response.  
Verify contrast adjustment:  
Follow the instructions in this User  
Guide to readjust the contrast to a  
darker level.  
Reboot the phone to obtain a default  
level of contrast (follow the instruc-  
tions in this User Guide).  
No Ringing  
Verify incoming ring setting and volume  
levels:  
Verify successful outbound or inbound  
calling:  
Adjust the ringing level from the front  
panel using the volume up/down keys.  
Check that ring type selection is not  
Silent Ring.  
As “No Display” above.  
Check same status of handset,  
headset (if connected) and through  
the hands-free speakerphone.  
No Audio on Headset  
Verify correct connections:  
Ensure the headset is plugged into  
the jack marked Headset at the rear  
of the phone.  
Ensure that headset is compatible  
with the phone.  
Ensure the headset amplifier (if pres-  
ent) is turned on and/or the volume  
is correctly adjusted.  
20  
 
 
No Response from Feature Key Presses  
Verify phone is in active state:  
Menu  
Press  
followed by System  
Make a call to the phone to check  
for inbound call display and ring-  
ing as normal. If successful, try to  
press feature keys within the call to  
access Directory or Buddy Status for  
example.  
Status and Server Status to confirm  
line is actively registered to the  
server.  
Reboot the phone to attempt re-reg-  
istration to the server.  
Display shows “Network Link is Down”  
Verify LAN cable is properly connected:  
Menu  
Press  
followed by System  
Check termination at the switch or  
hub (furthest end of the cable from  
the phone).  
Check that the switch or hub is opera-  
tional (flashing link/status lights) or  
contact your System Administrator.  
Status and Network Status. Scroll  
down to verify LAN port is Active.  
Reboot the phone to attempt recon-  
nection to the network.  
Safety and Compliance  
Part 15 Rules  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the fol-  
lowing two conditions:  
2. This device must accept any  
interferences received, including in-  
terference that may cause undesired  
operation.  
1. This device may not cause harmful  
interference, and  
Class B Digital Device or Peripheral  
Note: This equipment has been tested and  
found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against harm-  
ful interference in a residential installation.  
This equipment generates, uses, and can  
radiate radio frequency energy and, if not  
installed and used in accordance with the  
instructions, may cause harmful interfer-  
ence to radio communications. However,  
there is no guarantee that interference will  
not occur in a particular installation. If this  
equipment does cause harmful interference  
to radio or television reception, which can  
be determined by turning the equipment off  
and on, the user is encouraged to try to  
correct the interference by one or more of  
the following measures:  
1. Reorient or relocate the receiving  
antenna.  
2. Increase the separation between the  
equipment and receiver.  
3. Connect the equipment into an out-  
let on a circuit different from that  
to which the receiver is connected.  
4. Consult the dealer or an experience  
radio/TV technician for help.  
21  
 
     
Modifications  
In accordance with Part 15 of the FCC  
Rules, the user is cautioned that any chang-  
es or modifications not expressly approved  
by Polycom, Inc. could void the user’s  
authority to operate the equipment.  
Installation Instructions  
Installation must be performed in accor-  
dance with all relevant national wiring  
rules.  
L’Installation doit être exécutée confor-  
mément à tous les règlements nationaux  
applicable au filage électrique.  
Plugs Acts as Disconnect Device  
La prise électrique à laquelle l’appareil  
The socket outlet to which this apparatus is  
connected must be installed near the equip-  
ment and must always be readily accessible.  
est branché doit être installée près de  
l’équipement et doit toujours être facile-  
ment accessible.  
Industry Canada (IC)  
This Class [B] digital apparatus complies  
with Canadian ICES-003.  
Cet appareil numérique de la classe [B]  
est conforme à la norme NMB-003 du  
Canada.  
CE and VCCI Mark  
This SoundPoint® IP 600 SIP has been  
marked with the CE mark. This mark  
indicates compliance with EEC directories  
89/336/EEC and 73/23/EEC.  
A full copy of the Declaration of Confor-  
mity can be obtained from Polycom Ltd.,  
270 Bath Road, Slough, Berkshire, SL1  
4DX, UK.  
Polycom Limited Warranty  
and Limitation Liability  
LIMITED WARRANTY. Polycom war-  
rants to the end user (“Customer”) that  
this product will be free from defects in  
workmanship and materials, under normal  
use and service, for one year from the date  
of purchase from Polycom or its autho-  
rized reseller.  
express warranty shall be, at Polycom’s  
option and expense, to repair the defec-  
tive product or part, deliver to Customer  
an equivalent product or part to replace  
the defective item, or if neither of the two  
foregoing options are reasonably available,  
Polycom may, on its sole discretion, re-  
fund to Customer the purchase price paid  
for the defective product. All products that  
Polycom’s sole obligation under this  
22  
 
           
are replaced will become the property of  
Polycom. Replacement products or parts  
may be new or reconditioned. Polycom  
warrants any replaced or repaired product  
that they be insured or sent by a method  
that provides for tracking of the package.  
Responsibility for loss or damage does not  
transfer to Polycom until the returned item  
or part for ninety (90) days from shipment, is received by Polycom. The repaired or  
or the remainder of the initial warranty  
period, whichever is longer.  
replaced item will be shipped to the Cus-  
tomer, at Polycom’s expense, not later than  
thirty (30) days after Polycom receives the  
defective product, and Polycom will retain  
risk of loss or damage until the item is  
delivered to the Customer.  
Products returned to Polycom must be  
sent prepaid and packaged appropriately  
for safe shipment, and it is recommended  
Exclusions  
Polycom will not be liable under this  
limited warranty if its testing and exami-  
nation disclose that the alleged defect or  
malfunction in the product does not exist  
or results from:  
Unauthorized use of common carrier  
communication services accessed  
through the product.  
Abuse, misuse, negligent acts or omis-  
sions of Customer and persons under  
Customer’s control; or  
Acts of third parties, acts of God, ac-  
cident, fire, lightening, power surges or  
outages, or other hazards.  
Failure to follow Polycom’s instal-  
lation, operation, or maintenance  
instructions.  
Unauthorized product modification or  
alteration.  
Warranty Exclusive  
IF A POLYCOM PRODUCT DOES NOT  
OPERATE AS WARRANTED ABOVE,  
CUSTOMER’S SOLE REMEDY FOR  
BREACH OF THAT WARRANTY  
SHALL BE REPAIR, REPLACEMENT,  
OR REFUND OF THE PURCHASE  
PRICE PAID, AT POLYCOM’S OPTION.  
WISE, INCLUDING WARRANTIES,  
TERMS, OR CONDITIONS OF MER-  
CHANTABILITY, FITNESS FOR A PAR-  
TICULAR PURPOSE, SATISFACTORY  
QUALITY, CORRESPONDENCE WITH  
DESCRIPTION, AND NON-INFRINGE-  
MENT, ALL OF WHICH ARE EX-  
TO THE FULL EXTENT ALLOWED BY PRESSLY DISCLAIMED. POLYCOM  
LAW, THE FOREGOING WARRANTIES NEITHER ASSUMES NOR AUTHORIZ-  
AND REMEDIES ARE EXCLUSIVE  
AND ARE IN LIEU OF ALL OTHER  
WARRANTIES, TERMS, OR CON-  
DITIONS, EXPRESS OR IMPLIED,  
EITHER IN FACT OR BY OPERATION  
OF LAW, STATUTORY OR OTHER-  
ES ANY OTHER PERSON TO ASSUME  
FOR IT ANY OTHER LIABILITY IN  
CONNECTION WITH THE SALE,  
INSTALLATION, MAINTENANCE OR  
USE OF ITS PRODUCTS.  
Service Agreements  
Please contact your Polycom Authorized  
Reseller for information about service  
agreements applicable to your product.  
23  
 
     
Limitations of Liability  
LIMITATION OF LIABILITY. TO THE  
FULL EXTENT ALLOWED BY LAW,  
POLYCOM EXCLUDES FOR ITSELF  
AND ITS SUPPLIERS ANY LIABILITY,  
WHETHER BASED IN CONTRACT OR  
TORT (INCLUDING NEGLIGENCE),  
FOR INCIDENTAL, CONSEQUEN-  
TIAL, INDIRECT, SPECIAL, OR  
PUNITIVE DAMAGES OF ANY KIND,  
OR FOR LOSS OF REVENUE OR  
PROFITS, LOSS OF BUSINESS, LOSS  
OF INFORMATION OR DATA, OR  
OTHER FINANCIAL LOSS ARISING  
OUT OF OR IN CONNECTION WITH  
THE SALE, INSTALLATION, MAIN-  
TENANCE, USE, PERFORMANCE,  
FAILURE, OR INTERRUPTION OF  
ITS PRODUCTS, EVEN IF POLYCOM  
OR ITS AUTHORIZED RESELLER  
HAS BEEN ADVISED OF THE POS-  
SIBILITY OF SUCH DAMAGES, AND  
LIMITS ITS LIABILITY TO REPAIR,  
REPLACEMENT, OR REFUND OF THE  
PURCHASE PRICE PAID, AT POLY-  
COM’S OPTION. THIS DISCLAIMER  
OF LIABILITY FOR DAMAGES WILL  
NOT BE AFFECTED IF ANY REMEDY  
PROVIDED HEREIN SHALL FAIL OF  
ITS ESSENTIAL PURPOSE.  
Disclaimer  
Some countries, states, or provinces do  
not allow the exclusion or limitation of  
implied warranties or the limitation of  
incidental or consequential damages for  
certain products supplied to consumers,  
or the limitation of liability for personal  
injury, so the above limitations and exclu-  
sions may be limited in their application to  
you. When the implied warranties are not  
allowed to be excluded in their entirety,  
they will be limited to the duration of the  
applicable written warranty. This warranty  
gives you specific legal rights which may  
vary depending on local law.  
Governing Law  
This Limited Warranty and Limitation of  
Liability shall be governed by the laws of  
the State of California, U.S.A., and by the  
laws of the United States, excluding their  
conflicts of laws principles. The United  
Nations Convention on Contracts for the  
International Sale of Goods is hereby  
excluded in its entirety from application to  
this Limited Warranty and Limitation of  
Liability.  
be copied, reproduced, or transmitted in  
any form or by any means, or translated  
into another language or format, in whole  
or part, without written consent from  
Polycom, Inc.  
Do not remove (or allow anybody else to  
remove) any product identification, copy-  
right or other notices.  
Polycom, the Polycom logo design, and  
SoundPoint are trademarks of Polycom,  
Inc. in the U.S. and various other coun-  
tries.  
All rights reserved under International and  
Pan-American Copyright Conventions.  
No part of the contents of this manual may  
Copyright Notice  
Portions of the software contained in this  
product are Copyright (c) 1998, 1999,  
2000 Thai Open Source Software Center  
Ltd. and Clark Cooper.  
24  
 
       
Permission is hereby granted, free of  
charge, to any person obtaining a copy of  
this software and associated documenta-  
tion files (the “Software”), to deal in the  
Software without restriction, including  
without limitation the rights to use, copy,  
modify, merge, publish, distribute, subli-  
cense, and/or sell copies of the Software,  
and to permit persons to whom the Soft-  
ware is furnished to do so, subject to the  
following conditions:  
IS”, WITHOUT WARRANTY OF ANY  
KIND, EXPRESS OR IMPLIED, IN-  
CLUDING BUT NOT LIMITED TO THE  
WARRANTIES OF MERCHANTABIL-  
ITY, FITNESS FOR A PARTICULAR  
PURPOSE AND NONINFRINGEMENT.  
IN NO EVENT SHALL THE AUTHORS  
OR COPYRIGHT HOLDERS BE LI-  
ABLE FOR ANY CLAIM, DAMAGES  
OR OTHER LIABILITY, WHETHER IN  
AN ACTION OF CONTRACT, TORT OR  
OTHERWISE, ARISING FROM, OUT  
OF OR IN CONNECTION WITH THE  
SOFTWARE OR THE USE OR OTHER  
DEALINGS IN THE SOFTWARE.  
The above copyright notice and this per-  
mission notice shall be included in all cop-  
ies or substantial portions of the Software.  
THE SOFTWARE IS PROVIDED “AS  
25  
 
Polycom, Inc.  
1565 Barber Lane  
Milpitas, CA 95035  
©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design  
are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks  
are the property of their respective companies.  
1725-11619-001 Rev. C  
 

Pelco Automobile Accessories CX9000 User Manual
Philips Battery Charger SCE4420 User Manual
Philips Car Satellite TV System 19PFL3405 12 User Manual
Philips Digital Camera SPC1290NC 17 User Manual
Philips Food Processor HD2060 User Manual
Philips Microcassette Recorder LFH0895 00 User Manual
Philips MP3 Player WAS6050 05 User Manual
Philips Speaker System MMS 101 User Manual
Poulan Tiller 181121 User Manual
PVI Industries Water Heater PV 6112b User Manual