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XL390
XL395
User manual
• Do not use any cleaning agents containing alcohol,
ammonia, benzene, or abrasives as these may harm
the set.
• Do not expose the phone to excessive heat caused by
heating equipment or direct sunlight.
• Do not drop your phone or allow objects to fall on
your phone.
1 Important safety
instructions
Power requirements
• Active mobile phones in the vicinity may cause
interference.
•
This product requires an electrical supply of
100-240 volts AC. In case of power failure,
the communication can be lost.
About operating and storage temperatures
•
The voltage on the network is classified
asTNV-3 (Telecommunication Network
Voltages), as defined in the standard EN
60950.
•
•
•
Operate in a place where temperature is
always between 0°C to +40°C (up to 90%
relative humidity).
Store in a place where temperature is
always between -20°C and +45°C (up to
95% relative humidity).
Warning
Battery life may be shorter in low
temperature conditions.
• The Electrical network is classified as hazardous.The
only way to power down the charger is to unplug the
power supply from the electrical outlet. Ensure that the
electrical outlet is always easily accessible.
To avoid damage or malfunction
Caution
• Use only the power supply listed in the user instructions.
• Use only the batteries listed in the user instructions.
• Risk of explosion if battery is replaced by an incorrect
type.
• Dispose of used batteries according to the instructions.
• Always use the cables provided with the product.
• Do not allow the charging contacts or the battery to
come into contact with metal objects.
• Do not let small metal objects come into contact with
the product.This can deteriorate audio quality and
damage the product.
• Metallic objects may be retained if placed near or on
the handset receiver.
• Do not use the product in places where there are
explosive hazards.
• Do not open the handset, base station or charger as
you could be exposed to high voltages.
• For pluggable equipment, the socket-outlet shall be
installed near the equipment and shall be easily accessible.
• Handsfree activation could suddenly increase the
volume in the earpiece to a very high level: make sure
the handset is not too close to your ear.
• This equipment is not designed to make emergency
calls when the power fails.An alternative has to be
made available to allow emergency calls.
• Do not allow the product to come into contact with
liquids.
EN
3
2 Your phone
Congratulations on your purchase and welcome
to Philips!
To fully benefit from the support that Philips
welcome.
Power adapter**
Line cord*
What is in the box
Base station (XL390)
Guarantee
Base station (XL395)
User manual
4XLFNꢀVWDUWꢀJXLGH
Quick start guide
Note
Handset**
Charger**
• * In some countries, you have to connect the line
adapter to the line cord, then plug the line cord into
the telephone socket.
Note
• ** In multi-handset packs, there are additional handsets,
chargers and power adapters.
4
EN
k
l
Overview of the phone
•
•
Turn the speaker phone on/off.
Make and receive calls through the
speaker.
a
b
Press and hold to make an intercom call
(for multi handset version only).
c
p
o
n
m
m M1/M2/M3
Save the call records for quick dial.
d
e
f
n
•
•
Make and receive calls.
Recall key
o
g
h
i
j
l
k
•
•
•
Scroll down on the menu.
Decrease the earpiece/speaker volume.
Access the call log.
p
a Earpiece
b Loudspeaker
c Battery door
d
•
•
•
•
Access the main menu.
Confirm selection.
Enter the options menu.
Select the function displayed on the
handset screen directly above the key.
•
Delete text or digits.
•
Cancel operation.
e
Overview of the base station
•
•
•
Scroll up on the menu.
Increase the earpiece/speaker volume.
Access the phonebook.
XL390
f
g
•
•
End the call.
Exit the menu/operation.
a
•
•
Press to enter a space during text
editing.
Press and hold to lock the keypad.
h
•
•
Press and hold to enter a pause.
Press and hold to switch to uppercase
and lowercase during editing.
a
•
•
Find handsets.
Enter registration mode.
i
Mute/unmute the microphone.
j Microphone
EN
5
XL395
The empty battery icon flashes and you
hear an alert tone.
The battery is low and needs recharging.
It displays the link status between the
handset and base station.The more bars
are shown, the better the signal strength
is.
a
b
c
d
g
f
It remains steadily on when browsing
incoming calls in the call log.
It indicates an outgoing call in the
redial list.
e
It flashes when there is a new missed call
or when browsing new missed calls.
It remains steadily on when the missed
calls in the call log are read.
It flashes when receiving an incoming call.
It remains steadily on when you are in
a call.
a
•
Find handsets.
Enter the registration mode.
•
b
/
Decrease/increase the speaker volume.
c
d
e
f
The speaker is on.
Skip backward during playback.
The alarm clock is activated.
The ringer is off.
Skip forward during playback.
Answering machine: it flashes when
there is a new message. It displays when
the telephone answering machine is
turned on.
It flashes when there is a new voice
message.
It remains steadily on when the voice
messages are already viewed in the call
log.
Turn the answering machine on or off.
•
•
Play messages.
Stop messages playback.
g
Delete the current playback message.
The icon is not shown when there is no
voice message.
The silent mode is activated.
Display icons
The ECO mode is activated.
In standby mode, the icons shown on the main
screen tell you what features are available on
your handset.
Icon Descriptions
When the handset is off the base
station/charger, the bars indicate the
battery level (from full to low).
When the handset is on the base
station/charger, the bars keep scrolling
until charging is complete.
6
EN
Connect each end of the power adapter to:
1
2
3 Get started
•
the DC input jack at the back of the
base station;
•
the power socket on the wall.
Caution
Connect each end of the line cord to:
• Make sure that you have read the safety instructions in
the 'Important safety instruction' section before you
connect and install your handset.
•
the telephone socket at the back of the
base station;
•
the telephone socket on the wall.
Connect the base station and
charger
Warning
• Risk of product damage! Make sure that the power
supply voltage corresponds to the voltage printed on
the back or underside of the phone.
• Use only the supplied power adapter to charge the
batteries.
Note
• If you subscribe to the digital subscriber line (DSL)
high speed internet service through your telephone
line, make sure you install a DSL filter between the
telephone line cord and the power socket..The filter
prevents noise and caller ID problems caused by DSL
interference. For further information on DSL filters,
contact your DSL service provider.
Connect each end of the power adapter to
(for multi handset versions only):
3
•
•
the DC input jack at the back of the
extra handset charger.
the power socket on the wall.
• The type plate is located on the bottom of the base
station.
EN
7
Install the handset
Configure your phone
(country dependent)
The batteries are pre-installed in the handset.
Pull the battery tape off from the battery door
before charging.
When using your phone for the first time,
1
you see a welcome message.
Press [OK].
2
Set the country/language
Select your country/language, then press [OK]
to confirm.
» The country/language setting is saved.
Note
• The country/language setting option is country
dependent. If no welcome message is displayed, it
means the country/language setting is preset for your
country.Then you can set the date and time.
Caution
• Risk of explosion! Keep batteries away from heat,
sunshine or fire. Never discard batteries in fire.
• Use only the supplied batteries.
• Risk of decreased battery life! Never mix different
brands or types of batteries.
To re-set the language, see the following steps.
Select [Menu] > [Phone setup] >
[Language], then press [OK] to confirm.
1
Note
Select a language, then press [OK] to
confirm.
» The setting is saved.
2
• Charge the batteries for 8 hours before first use.
• If the handset becomes warm when the batteries are
charging, it is normal.
Warning
• Check the battery polarity when inserting in the
battery compartment. Incorrect polarity may damage
the product.
8
EN
Set the date and time
Change the remote access
PIN code
Tip
• To set the date and time later, press [Back] to skip this
setting.
Note
• The default answering machine remote access PIN
code is 0000 and it is important to change it to ensure
the security.
Select [Menu] > [Phone setup] > [Date &
time], then press [OK] to confirm.
1
Press the numeric buttons to enter the
2
Select [Menu] > [Answ. Machine] >
[Remote access] > [Change PIN], then
press [OK] to confirm.
1
date, then press [OK] to confirm.
» The time setting menu is displayed on
the handset.
Enter the old PIN, then press [OK] to
confirm.
2
Press the numeric buttons to enter the
time.
3
Enter the new PIN code, then press [OK]
to confirm.
3
Note
Enter the new PIN code again, then press
[Save] to confirm.
» The setting is saved.
4
• If the time is in 12-hour format, press
[AM] or [PM].
/
to select
Press [OK] to confirm.
4
Charge the handset
Place the handset on the base station to charge
the handset.When the handset is placed
correctly on the base station, you hear a docking
sound.
» The handset starts charging.
Note
• Charge the batteries for 8 hours before first use.
• If the handset becomes warm when the batteries are
being charged, it is normal.
Your phone is now ready to use.
EN
9
Check the battery level
Check the signal strength
The number of bars indicates the link
status between the handset and base
station.The more bars are shown, the
better the connection is.
•
•
Make sure the handset is linked to the base
station before you make or receive calls
and carry out the functions and features.
If you hear warning tones when you are
on the phone, the handset is almost out
of battery or the handset is out of range.
Charge the battery or move the handset
closer to the base station.
The battery icon displays the current battery level.
When the handset is off the base
station/charger, the bars indicate the
battery level (full, medium and low).
When the handset is on the base
station/charger, the bars flash until
charging is complete.
The empty battery icon flashes.The
battery is low and needs recharging.
The handset turns off if the batteries are empty.
If you are on the phone, you hear warning tones
when the batteries are almost empty.The call
gets disconnected after the warning.
What is standby mode?
Your phone is in standby mode when it is idle.
The standby screen displays the handset name,
handset number, date and time.
10 EN
Call through the direct key
4 Calls
To make a quick call from the record pre-saved
in the direct key, press
M2 or M3.
or , then press M1,
Note
» The number is dialed out.
• When the power fails, the phone cannot access
emergency services.
Tip
Tip
• For information of how to set the direct keys, see the
next section.
Set the direct keys
Enter the number, the press and hold M1,
M2 or M3.
1
Enter the name, then press [OK] to
confirm.
2
Make a call
Edit the number if necessary, then press
[Save] to confirm.
» The direct key is set.
3
You can make a call in these ways:
•
•
•
•
•
•
•
Quick call
Quick call through the direct keys
Dial before you call
Redial the most recent number
Call from the redial list.
Call from the phonebook list
Call from the call log
Note
• If there is already a record saved in the direct key, you
need to confirm whether you want to replace the old
record with the new one.
Quick call
Dial before you call
Press
or
.
1
2
Dial the phone number.
» The number is dialed out.
Dial the phone number
1
•
•
To erase a digit, press [Clear].
To enter a pause, press and hold
.
» The duration of your current call is
displayed.
Press
or
to dial out the call.
2
EN 11
Call from the redial list
Answer a call
When there is an incoming call, the phone rings
and the LCD backlight flashes. Press
or
to
Redial the most recent number
answer the call.
Press [Redial].
» The redial list is displayed and the most
1
recent number is highlighted.
Warning
• When the handset rings or when the handsfree is
activated, keep the handset away from your ear to
avoid ear damage.
Press
.
2
» The most recent number is then dialed
out.
Note
Call from the phonebook
• The caller ID service is available if you have registered
to the caller ID service with your service provider.
Tip
Call from the call log
• When there is a missed call, a notification message
appears.
Note
Turn off the ringer for an incoming call
• The call timer displays the talk time of your current call.
When the phone rings, press [Silent].
Note
Adjust the earpiece/speaker
volume
• If you hear warning tones, the handset is almost out
of battery or the handset is out of range. Charge the
battery or move the handset nearer to the base station.
Press
/
to adjust the volume during a call.
» The earpiece/speaker volume is
adjusted and the phone is back to the
call screen.
End a call
You can end a call in these ways:
•
•
Press
; or
Place the handset to the base station or
charging cradle.
12 EN
Mute the microphone
Switch between two calls
You can switch your calls in these ways:
Press during a call.
» The handset displays [Mute on].
1
•
•
Press
and ; or
Press [Option] and select [Switch calls],
then press [OK] again to confirm.
» The caller cannot hear you, but you can
still hear his voice.
» The current call is put on hold, and you
are now connected to the other call.
Press again to unmute the microphone.
» You can now communicate with the
2
caller.
Make a conference call with
external callers
Turn the speaker on or off
Note
Press
.
• This service is network dependent. Check with the
service provider for additional charges.
Make a second call
When you are connected to two calls, you can
make a conference call in these ways:
Note
•
•
Press , then ; or
Press [Option], select [Conference] and
then press [OK] again to confirm.
» The two calls are combined and a
conference call is established.
• This service is network dependent.
Press
during a call.
1
2
» The first call is put on hold.
Dial the second number.
» The number displayed on the screen is
dialed out.
Answer a second call
Note
• This service is network dependent.
When there is a periodical beep to notify you
of an incoming call, you can answer the call in
these ways:
Press
and to answer the call.
1
» The first call is put on hold, and you are
now connected to the second call.
Press
answer the first call.
and to end the current call and
2
EN 13
While you are on the phone
5 Intercom and
conference calls
You can go from one handset to another during
a call:
Press and hold
» The current caller is put on hold.
.
1
2
An intercom call is a call to another handset that
shares the same base station.A conference call
involves a conversation between you, another
handset user and the outside callers.
Select a handset number, then press [OK]
to confirm.
» Wait for the other side to answer your
call.
Make a call to another
handset
Switch between calls
Press [Extern] to switch between the internal
and external call.
Note
• If the base station only has 2 registered handsets, press
and hold to make a call to another handset.
Transfer a call
Press and hold
» The handsets available for intercom are
.
1
2
Press and hold during a call.
» The handsets available for intercom are
1
displayed.
displayed.
Select a handset number, then press [OK]
to confirm.
» The selected handset rings.
Select a handset number, then press [OK]
to confirm.
2
Press
call.
when the other side answers your
3
Press
on the selected handset.
3
4
» The intercom is established.
» The call is now transferred to the
selected handset.
Press [Cancel] or
intercom call.
to cancel or end the
Make a conference call
Note
• If the selected handset is busy, [Busy] is displayed on
the handset screen.
A 3-way conference call is between you, another
handset user and the outside callers. It requires
two handsets to share the same base station.
14 EN
During an external call
Press and hold to initiate an internal call.
» The handsets available for intercom are
1
displayed.
» The external caller is put on hold.
Select or enter a handset number, then
press [OK] to confirm.
2
» The selected handset rings.
Press
on the selected handset.
3
4
» The intercom is established.
Press [Conf].
» You are now in a 3-way conference
call with an external call and a selected
handset.
Press
to end the conference call.
5
Note
• Press
to join an ongoing conference with another
handset if [Services] > [Conference] is set to [Auto].
During the conference call
•
Press [Int.] to put the external call on hold
and go back to the internal call.
» The external call is put on hold.
•
Press [Conf] to establish the conference
call again.
Note
• If a handset hangs up during the conference call, the
other handset remains connected to the external call.
EN 15
6 Text and
numbers
You can enter text and numbers for handset
name, phonebook records, and other menu
items.
Enter text and numbers
Press once or several times on the
alphanumeric key to enter the selected
character.
1
Press [Clear] to delete the character.
2
3
Press to add a space.
Tip
• For further information on the text and number input,
see the chapter 'Appendix'.
Switch between uppercase
and lowercase
By default, the first letter of each word in a
sentence is uppercase and the rest is lowercase.
Press and hold to switch between the
uppercase and lowercase letters.
16 EN
Scroll the contact list
7 Phonebook
Press or select [Menu] > [Phonebook]
> [View] > [OK] to access the phonebook
1
This phone has a phonebook that stores up
to 100 records.You can access the phonebook
from the handset. Each record can have a name
up to 14 characters long and a number up to 24
digits long.
list.
Press
phonebook list.
/
to scroll through the
2
There are 2 direct access memories (keys
and ). Depending on your country, keys
and are preset to the voice mail number and
information service number of your service
provider respectively.When you press and hold
on the key in standby mode , the saved phone
number is dialed automatically.
Enter the first character of a contact
Press or select [Menu] > [Phonebook]
> [View] > [OK] to access the phonebook
1
list.
Press the alphanumerical key that matches
the character.
2
» The first record that starts with this
character is displayed.
View the phonebook
Note
Call from the phonebook
• You can view the phonebook on one handset only
each time.
Press or select [Menu] > [Phonebook]
1
> [View] > [OK] to access the phonebook
list.
Press or select [Menu] > [Phonebook]
> [View] > [OK] to access the phonebook
list.
1
Select a contact in the phonebook list.
2
3
Press
to make the call.
Press
/
to scroll through the
2
phonebook entries.
Access the phonebook during
a call
Search a record
Press [Option] and select [Phonebook].
1
You can search the phonebook records in these
ways:
Press [OK] to confirm.
2
•
•
Scroll the contact list.
Enter the first character of the contact.
Select a contact, then press [OK] to
confirm.
3
» The number is displayed.
EN 17
Add a record
Delete a record
Note
Select [Menu] > [Phonebook] > [Delete].
1
2
Select a contact, then press [OK] to
confirm.
» The handset displays a confirmation
• If your phonebook memory is full, the handset displays
a notification message. Delete some records to add
new ones.
request.
Select [Menu] > [Phonebook] > [Add
new], then press [OK] to confirm.
1
Press [OK] to confirm.
3
Enter the name, then press [OK] to
confirm.
2
Delete all records
Enter the number, then press [Save] to
confirm
» Your new record is saved.
3
Select [Menu] > [Phonebook] > [Delete
1
all], then press [OK] to confirm.
» The handset displays a confirmation
request.
Tip
Press [OK] to confirm.
» All records are deleted.
2
• Press and hold to insert a pause.
Note
Direct keys
• The phonebook overwrites the old number with the
new number.
The phone features 3 direct keys to store the
emergency phone numbers or numbers you call
frequently.
Tip
• Press [Clear] to delete the character. Press
move the cursor left and right.
/
to
Set the direct keys
Enter the number, then press and hold M1,
M2 or M3.
1
Enter the name, then press [OK] to
confirm.
2
Edit a record
Edit the number if necessary, then press
[Save] to confirm.
» The direct key is set.
3
Select [Menu] > [Phonebook] > [Edit],
then press [OK] to confirm.
1
Edit the name, then press [OK] to confirm.
2
3
Edit the number, then press [Save] to
confirm.
Note
» The record is saved.
• If there is already a record saved in the direct key, you
need to confirm whether you want to replace the old
record with the new one.
18 EN
8 Call log
Call list type
You can view all incoming calls or missed calls
from this menu.
The call log stores the call history of all missed
or received calls.The incoming call history
includes the name and number of the caller, call
time and date.This feature is available if you have
registered to the caller ID service with your
service provider.
Select the call list type
Select [Menu] > [Services] > [Call list
type], then press [OK] to confirm.
1
Your phone can store up to 50 call records.The
call log icon on the handset flashes to remind
you of any unanswered calls. If the caller allows
the display of his identity, you can view his
name or number.The call records are displayed
in chronological order with the most recent
received call at the top of the list.
Select an option, then press [OK] to
confirm.
» The setting is saved.
2
View the call records
Note
Press
.
1
2
» The incoming call log is displayed.
• Make sure the number in the call list is valid before you
can call back directly from the call list.
Select a record, then press [Option] >
[View] to view the available information.
The icons shown on the screen tell you whether
they are missed/received calls.
Save a call record to the
phonebook
Icons Description
It remains steadily on when browsing
incoming calls in the call log.
Press
.
It flashes when there is a new missed
call or when browsing new missed calls.
It remains steadily on when the missed
calls in the call log are read.
1
» The incoming call log is displayed.
Select a record, then press [Option].
2
3
Select [Save number], then press [OK] to
confirm.
Enter and edit the name, then press [OK]
to confirm.
4
5
Enter and edit the number, then press
[Save] to confirm.
» The record is saved.
EN 19
Return a call
Press
.
1
2
3
Select a record on the list.
Press to make the call.
Delete a call record
Press
.
1
» The incoming call log is displayed.
Select a record, then press [Option] to
confirm.
2
3
Select [Delete], then press [OK] to
confirm
» The handset displays a confirmation
requests.
Press [OK] to confirm.
» The record is deleted.
4
Delete all call records
Press
.
1
» The incoming call log is displayed.
Press [Option].
2
3
Select [Delete all], then press [OK] to
confirm.
» The handset displays a confirmation
request.
Press [OK] to confirm.
» All records are deleted.
4
20 EN
9 Redial list
Delete a redial record
Press [Redial] to enter the list of dialed
calls.
1
The redial list stores the call history of dialed
calls. It includes the names and/or numbers you
have called.This phone can store up to 20 redial
records.
Select a record, then press [Option] to
confirm.
2
Select [Delete], then press [OK] to
confirm.
3
» The handset displays a confirmation
View the redial records
request.
Press [OK] to confirm.
» The record is deleted.
4
Press [Redial].
» The dialed calls list is displayed.
1
Delete all redial records
Redial a call
Press [Redial] to enter the list of dialed
calls.
1
Press [Redial].
1
2
Select the record you want to call. Press
» The number is dialed out.
.
Select [Option] > [Delete all], then press
[OK] to confirm.
2
» The handset displays a confirmation
request.
Save a redial record to the
phonebook
Press [OK] to confirm.
» All records are deleted.
3
Press [Redial] to enter the list of dialed
calls.
1
Select a record, then press [Option] to
confirm.
2
Select [Save number], then press [OK] to
confirm.
3
Enter and edit the name, then press [OK]
to confirm.
4
Enter and edit the number, then press
[Save] to confirm.
5
» The record is saved.
EN 21
Set the docking tone
10 Phone settings
Docking tone is the sound made when you
place the handset on the base station or charger.
You can customize the settings to make it your
own phone.
Select [Menu] > [Phone setup] > [Sounds]
1
> [Docking tone], then press [OK] to
confirm.
Select [On]/[Off], then press [OK] to
confirm.
» The setting is saved.
2
Sound settings
Set the handset's ringtone volume
You can select among 5 ringtone volume levels
or [Off].
Set the hearing aid compatibility
You can use the phone with a hearing aid device.
Select [Menu] > [Phone setup] > [Sounds]
> [Ring volume], then press [OK] to
confirm.
1
Select [Menu] > [Phone setup] > [Sounds]
1
>[Hearing aid], then press [OK] to
confirm.
Select a volume level, then press [OK] to
confirm.
» The setting is saved.
2
Select [On]/[Off], then press [OK] to
confirm.
» The setting is saved.
2
Set the handset's ringtone
You can select from 10 ringtones.
ECO mode
Select [Menu] > [Phone setup] > [Sounds]
> [Ring tones], then press [OK] to
1
The ECO mode reduces the transmission
power of the handset and base station when
you are on a call or when the phone is in
standby mode.
confirm.
Select a ringtone, then press [OK] to
confirm.
2
» The setting is saved.
Select [Menu] > [Phone setup] > [Eco
mode], then press [OK] to confirm.
1
Select [On]/[Off], and press [OK] to
confirm.
2
Set the key tone
Key tone is the sound made when you press a
key on the handset.
» The setting is saved.
»
is displayed in standby mode.
Select [Menu] > [Phone setup] > [Sounds]
> [Key tone], then press [OK] to confirm.
1
Note
Select [On]/[Off], then press [OK] to
confirm.
2
• When the ECO mode is set to [On], the connection
range between the handset and the base station can
be reduced.
» The setting is saved.
22 EN
Name the handset
The name of the handset can be up to 14
characters. It is displayed on the handset screen
in standby mode.
Select [Menu] > [Phone setup] > [Phone
name], then press [OK] to confirm.
1
Enter or edit the name.To erase a character,
select [Clear].
2
Press [OK] to confirm.
» The setting is saved.
3
Set the backlight of the LCD
screen
You can set the backlight of the LCD screen and
keypad flashing on or off when the phone rings.
Select [Menu] > [Phone setup] > [Visual
alert], then press [OK] to confirm.
1
Select [Flashing on]/[Flashing off], then
press [OK] to confirm.
2
» The setting is saved.
Set the date and time
For information, see 'Set the date and time' in
the Get started section.
Set the display language
Note
• This feature only applies to models with multiple-
language support.
• Languages available vary from country to country.
Select [Menu] > [Phone setup] >
[Language], then press [OK] to confirm.
1
Select a language, then press [OK] to
confirm.
2
» The setting is saved.
EN 23
11 Alarm clock
Your phone has a built-in alarm clock. Check the
information below to set your alarm clock.
Set the alarm
Select [Menu] > [Alarm], then press [OK]
to confirm.
1
Select [On once] or [On daily], then press
[OK] to confirm.
2
Enter an alarm time, then press [OK] to
confirm.
3
» The alarm is set and is displayed on
the screen.
Tip
• Press
/
to switch between [AM] / [PM].
Turn off the alarm
When the alarm rings
Press any key to turn off the alarm.
Before the alarm rings
Select [Menu] > [Alarm] > [Off], then press
[OK] to confirm.
» The setting is saved.
24 EN
12 Services
Auto prefix
This feature checks and formats your outgoing
call number before it is dialed out.The prefix
number can replace the detect number you
set in the menu. For example, you set 604 as
the detect number and 1250 as the prefix.
When you have dialed out a number such as
6043338888, your phone changes the number
to 12503338888 when it dials out.
The phone supports a number of features that
help you handle and manage the calls.
Call list type
You can view all incoming calls or missed calls
from this menu.
Note
Select the call list type
• The maximum length of a detect number is 5 digits.The
maximum length of an auto prefix number is 10 digits.
Select [Menu] > [Services] > [Call list
type], then press [OK] to confirm.
1
Select an option, then press [OK] to confirm.
» The setting is saved.
2
Set auto prefix
Select [Menu] > [Services] > [Auto
prefix], then press [OK] to confirm.
1
Auto conference
Enter the detect number, then press [OK]
to confirm.
2
To join an external call with another handset,
Enter the prefix number, then press [OK]
to confirm.
3
press
.
» The setting is saved.
Activate/Deactivate auto conference
Note
Select [Menu] > [Services] >
[Conference], then press [OK] to confirm.
1
• To enter a pause, press and hold
.
Select [Auto]/[Off], then press [OK] to
confirm.
2
» The setting is saved.
Note
• If the prefix number is set and the detect number is left
empty, the prefix number is added to all outgoing calls.
Network type
Note
Note
• The feature is unavailable if the dialed number starts
with * and #.
• This feature only applies to models with network type
support.
Select [Menu] > [Services] > [Network
type], then press [OK].
1
Select a network type, then press [OK].
» The setting is saved.
2
EN 25
Select the recall duration
Register the handsets
Make sure that the recall time is set correctly
before you can answer a second call. In normal
case, the phone is already preset for the recall
duration.You can select among 3 options:
[Short], [Medium] and [Long].The number of
available options varies with different countries.
For details, consult your service provider.
You can register additional handsets to the base
station.The base station can register up to 4
handsets.
Select [Menu] > [Services] > [Register],
then press [OK] to confirm.
1
Press and hold on the base station for 5
seconds.
2
Select [Menu] > [Services] > [Recall time],
then press [OK] to confirm.
1
Note
Select an option, then press [OK] to
confirm.
2
• For models with an answering machine, you hear a
confirmation beep.
» The setting is saved.
Press [OK] to confirm.
3
4
Enter the system PIN. Press [Clear] to
make corrections.
Dial mode
Note
Press [OK] to confirm the PIN.
5
» Registration is completed in less than 2
minutes.The base automatically assigns
a handset number to the handset.
• This feature only applies to models that support both
tone and pulse dial.
Dial mode is the telephone signal used in your
country.The phone supports tone (DTMF) and
pulse (rotary) dial. Consult the service provider
for detailed information.
Note
• If the PIN is incorrect or no base is found within a
certain period, your handset displays a notification
message. Repeat the above procedure if registration
fails.
Set the dial mode
Select [Menu] > [Services] > [Dial mode],
then press [OK] to confirm.
1
Note
• The preset PIN is 0000. No change can be made on it.
Select a dial mode, then press [OK] to
confirm.
2
» The setting is saved.
Note
• If your phone is in pulse dial mode, press during a
call for temporary tone mode. Digits entered for this
call are then sent out as tone signals.
26 EN
Unregister the handsets
If two handsets share the same base station,
you can unregister a handset with another
handset.
1
Select [Menu] > [Services] >
[Unregistered], then press [OK] to
2
confirm.
Enter the system PIN. Press [Clear] to
make corrections.
3
Select the handset name to be unregistered.
4
5
Press [OK] to confirm.
» The handset is unregistered.
Tip
• The handset number displays beside the handset name
in standby mode.
Restore default settings
You can reset your phone settings to the original
factory settings.
Select [Menu] > [Services] > [Reset], then
1
press [OK] to confirm.
» The handset displays a confirmation
request.
Press [OK] to confirm.
» All settings are reset.
2
EN 27
Edit the activation/deactivation code
13 Network
services
You can edit the prefix and suffix to the call
forward codes.
Select [Menu] > [Netw.services] > [Call
forward]/[Call fwd busy]/[Call fwd unans],
1
The network services are network and country
dependent. Contact your service provider for
more information.
then press [OK] to confirm.
Select[Change code] , then press [OK].
2
3
Then you can either
•
Select [Activate] > [Prefix]/[Suffix],
then press [OK] to confirm; or
Select [Deactivate], then press [OK]
to confirm.
Note
• For the network services to work properly, Make
sure that the activation and/or deactivation codes are
correctly entered.
•
Enter or edit the code, then press [OK] to
confirm.
4
» The setting is saved.
Call forward
Call return
You can divert your calls to another phone
number.You can select among 3 options:
You can check the most recent unanswered call.
•
•
•
[Call forward]: divert all incoming calls to
another number.
[Call fwd busy]: divert calls when the line
is busy.
[Call fwd unans]: divert calls when no one
answers.
Call the return service centre
Select [Menu] > [Netw.services] > [Call
return] > [Call], then press [OK] to confirm.
» Your call is made to the service centre.
Activate/Deactivate call forward
Edit the call return service centre
number
Select [Menu] > [Netw.services] > [Call
1
forward]/[Call fwd busy]/[Call fwd unans]
Select [Menu] > [Netw.services] > [Call
return] > [Settings], then press [OK] to
confirm.
Select [Activate]/[Deactivate], then press
[OK] to confirm.
1
2
Enter the telephone number, then press
[OK] to confirm.
» The setting is saved .
3
Enter or edit the number, then press [OK]
to confirm.
» The setting is saved.
2
Call back service
The call back service notifies you when a party
you have tried to call becomes available.You can
select to cancel this service from the menu after
you have activated it from the service provider.
28 EN
Cancel the call back service
Select [Menu] > [Netw.services] > [Cancel call
bk] > [Call], then press [OK] to confirm.
» A call is made to the service centre to
cancel the call back option.
Edit the cancel call back service
number
Select [Menu] > [Netw.services] >
[Cancel call bk] > [Settings], then press
1
[OK] to confirm.
Enter or edit the number, then press [OK]
to confirm.
2
» The setting is saved.
Hide your identity
You can hide your identity from the caller.
Activate ID withheld
Select [Menu] > [Netw.services] > [Withhold
ID] > [Activate], then press [OK] to confirm.
» When you make a call to your contact,
your ID is withheld.
Edit the ID withheld code
Select [Menu] > [Netw.services] >
[Withhold ID] > [Settings], then press
1
[OK] to confirm.
Enter or edit the number, then press [OK]
to confirm.
2
» The setting is saved.
EN 29
Through the base
14 Telephone
answering
machine
Press to turn the answering machine on or
off in standby mode.
Note
• When the answering machine is switched on, it answers
incoming calls after a certain number of rings based on
the ring delay setting.
Note
• Available only for XL395.
Your phone includes a telephone answering
machine that records unanswered calls when it
is on. By default, the answering machine is set
to the [Record also] mode.You can also access
the answering machine remotely and change the
settings through the answering machine menu
on the handset.
Set the answering machine
language
Note
• This feature only applies to models with multiple-
language support.
The LED indicator on the base station lights up
when the answer machine is on.
The answering machine language is the language
for the announcements.
Turn the answering machine
on or off
Select [Menu] > [Answ. Machine] > [Voice
language], then press [OK] to confirm.
1
Select a language, then press [OK] to
confirm.
» The setting is saved.
2
You can turn the answering machine on or off
through the base station or the handset.
Through the handset
Announcements
Select [Menu] > [Answ. Machine] > [Voice
answer], then press [OK] to confirm.
1
The announcement is the message your caller
hears when the answering machine picks up
the call.The answering machine has 2 default
announcements: the [Record also] mode and
[Answer only] mode.
Select [Answer only]/[Record also]/[Off],
then press [OK] to confirm.
» The setting is saved.
2
30 EN
Record an announcement
Restore the default announcement
The maximum length of the announcement you
can record is 3 minutes.The newly recorded
announcement automatically replaces the old
one.
Select [Menu] > [Answ. Machine] >
[Announcement], then press [OK] to
confirm.
1
Select [Record also] or [Answer only],
then press [OK] to confirm.
2
Select [Menu] > [Answ. Machine] >
[Announcement], then press [OK] to
1
Select [Set default], th en press [OK] to
confirm.
» The handset displays a confirmation
3
confirm.
Select [Record also] or [Answer only],
then press [OK] to confirm.
2
request.
Select [Record], then press [OK] to
confirm.
3
Press [OK] to confirm.
» The default announcement is restored.
4
Recording starts after the beep.
4
5
Press [OK] to stop recording or the
Note
recording stops after 3 minutes.
» You can listen to the newly recorded
announcement on the handset.
• The default announcement cannot be deleted.
Note
Incoming messages (ICM)
• To restore the default announcement, delete your
current announcement.
Each message can be up to 3 minutes long.
When you receive new messages, the new
message indicator flashes on the answering
machine and the handset displays a notification
message.
Note
• Make sure that you speak close to the microphone
when you record an announcement.
Note
• If you pick up the phone when the caller leaves a
message, the recording stops and you can talk to the
caller directly.
Listen to the announcement
Select [Menu] > [Answ. Machine] >
1
[Announcement], then press [OK] to
confirm.
Note
Select [Record also] or [Answer only],
2
• If the memory is full, the answering machine switches
to [Answer only] automatically. Delete old messages to
receive new ones.
then press [OK] to confirm.
Select [Play], then press [OK] to confirm.
» You can listen to the current
3
announcement.
Note
• You can no longer listen to the announcement when
you pick up an incoming call.
EN 31
Listen to the incoming messages
Delete all old incoming messages
You can listen to the incoming messages in the
sequence they are recorded.
From the base
From the base
Press and hold in standby mode.
» All old messages are permanently
deleted.
•
•
•
To start/Stop listening, press
To adjust the volume, press
.
/
.
From the handset
To play the previous message/replay the
current message, press
To play the next message, press
Select [Menu] > [Answ. Machine] >
1
.
[Delete all], then press [OK] to confirm.
» The handset displays a confirmation
request.
•
•
.
To delete the current message, press
.
Press [OK] to confirm.
» All old messages are permanently
2
Note
• No deleted messages can be recovered.
deleted.
From the handset
Select [Menu] > [Answ. Machine] > [Play], then
press [OK] to confirm.
Note
• You can only delete the read messages. No deleted
messages can be recovered.
» New messages start playing. Old
messages start playing if there is no
new message.
•
•
•
Press [Back] to stop listening.
Press [Option] to enter the options menu.
Set the ring delay
You can set the number of times the phone
rings before the call goes to the answering
machine.
Press
/
to increase/decrease the
volume.
Select [Menu] > [Answ. Machine] > [Ring
delay], then press [OK] to confirm.
1
Delete an incoming message
From the base
Press when you listen to the message.
» The current message is deleted.
Select a new setting, then press [OK] to
confirm.
» The setting is saved.
2
From the handset
When you listen to the message, press
[Option] to enter the options menu.
1
Note
• Make sure that the answering machine is switched on
before this feature can be applied.
Select [Delete], then press [OK] to
confirm.
2
» The current message is deleted.
Tip
• When you access the answering machine remotely,
you are recommended to set the ring delay to[Toll
saver] mode.This is a cost effective way to manage
your messages.When there are new messages, the
answering machine picks up the call after 3 rings;When
there is no messages, it picks up the call after 5 rings.
32 EN
Access the answering machine
remotely
Remote access
You can operate your answering machine when
you are away from home. Simply make a call to
your phone with a touch tone phone and enter
your 4-digit PIN code.
Make a call to your home number with a
touch tone phone.
1
Enter # when you hear the announcement.
2
3
Enter your PIN code.
» You now have access to your answering
machine, and you can listen to the new
messages.
Note
• The remote access PIN code is the same as your
system PIN.The preset PIN is 0000.
Note
• You have 2 chances to enter the correct PIN code,
before your phone hangs up.
Change the PIN code
Select [Menu] > [Answ. Machine] >
[Remote access] > [Change PIN], then
1
Press a key to carry out a function. See the
'Remote access commands' in the following
table for a list of available functions.
4
press [OK] to confirm.
Enter the old PIN, then press [OK] to
2
confirm.
Enter the new PIN code, then press [OK]
to confirm.
3
Note
• When there is no message, the phone hangs up
automatically if no key is pressed for 8 seconds.
Enter the new PIN code again, then press
[Save] to confirm.
4
» The setting is saved.
Remote access commands
Key Function
Activate/deactivate the remote access
1
Repeat the current or listen to the
previous message.
You can allow or block remote access to the
answering machine.
2
3
6
7
Listen to messages.
Select [Menu] > [Answ. Machine] >
[Remote access], then press [OK] to
1
Skip to the next message.
Delete the current message.
Switch the answering machine on.
(not available when you listen to the
messages).
confirm.
Select [Activate]/[Deactivate], then press
[OK] to confirm.
2
» The setting is saved.
8
9
Stop listening to the message.
Switch the answering machine off.
(not available when you listen to the
messages).
EN 33
15 Technical data
Display
•
Amber LCD backlight
General telephone features
•
Dual mode caller name & number
identification
•
•
•
Conference call and voicemails
Intercom
Maximum talk time: 20 hours
Phonebook list, Redial list, Call log and
Memory keys
•
•
•
•
Phonebook list with 100 entries
Redial list with 20 entries
Call log with 50 entries
Memory keys with 3 entries
Battery
•
•
HFR: 2 x AAA Ni-MH 1.2V 650mAh
rechargeable batteries
SANIK: 2 x AAA Ni-MH 1.2V 650mAh
rechargeable batteries
Adapter
Base and charger
•
•
Philips, S003PB0600050, input: 100-240Vac,
50-60Hz 0.2A, output 6V 500mA
Philips, SSW-1920UK-2, input: 100-240Vac,
50-60Hz 0.2A, output: 6V 500mA
Power consumption
•
Power consumption at standby mode:
around 0.60W (XL390); 0.65W (XL395)
Weight and dimensions (XL390)
•
•
•
•
•
•
Handset: 159 grams
182.91 x 53.62 x 34.84 mm (H x W x D)
Base: 138 grams
89.2 x 140.13 x 87.86 mm (H x W x D)
Charger: 84 grams
89.92 x 94.96 x 89.39 mm (H x W x D)
Weight and dimensions (XL395)
•
•
•
•
•
•
Handset: 159 grams
182.91 x 53.62 x 34.84 mm (H x W x D)
Base: 161 grams
89.2 x 140.13 x 87.86 mm (H x W x D)
Charger: 84 grams
89.92 x 94.96 x 89.39 mm (H x W x D)
34 EN
One of Philips’ leading Business Principles is to
take all necessary health and safety measures for
our products, to comply with all applicable legal
requirements and to stay well within the EMF
standards applicable at the time of producing
the products.
16 Notice
Declaration of conformity
Philips is committed to develop, produce and
market products that cause no adverse health
effects. Philips confirms that if its products are
handled properly for their intended use, they
are safe to use according to scientific evidence
available today.
Hereby Philips Consumer Lifestyle, declares
that the XL390/XL395 is in compliance with
the essential requirements and other relevant
provisions of Directive 1999/5/EC.You can find
philips.com.
Philips plays an active role in the development of
international EMF and safety standards, enabling
Philips to anticipate further developments
in standardization for early integration in its
products.
This product has been designed, tested and
manufactured according the European R&TTE
directive 1999/5/EC.
Use GAP standard compliance
Disposal of your old product
and batteries
The GAP standard guarantees that all DECT™
GAP handsets and base stations comply with
a minimum operating standard irrespective of
their make.The handset and base station are
GAP compliant, which means they guarantee
the minimum functions: register a handset,
take the line, make a call and receive a call.The
advanced features may not be available if you
use them with other makes.To register and use
this handset with a GAP compliant base station
of different make, first follow the procedure
described in the manufacturer's instructions,
then follow the procedure described in this
manual for registering a handset.To register a
handset from different make to the base station,
put the base station in registration mode, then
follow the procedure described in the handset
manufacturer's instructions.
Your product is designed and manufactured with
high quality materials and components, which
can be recycled and reused.
When this crossed-out wheeled bin symbol is
attached to a product it means that the product
is covered by the European Directive 2002/96/
EC. Please inform yourself about the local
separate collection system for electrical and
electronic products.
Please act according to your local rules and
do not dispose of your old products with your
normal household waste.
Compliance with EMF
Correct disposal of your old product helps to
prevent potential negative consequences for the
environment and human health.
Koninklijke Philips Electronics N.V. manufactures
and sells many products targeted at consumers,
which, like any electronic apparatus, in
general have the ability to emit and receive
electromagnetic signals.
EN 35
Your product contains batteries covered by the
European Directive 2006/66/EC, which cannot
be disposed with normal household waste.
Please inform yourself about the local rules on
separate collection of batteries because correct
disposal helps to prevent negative consequences
for the environmental and human health.
When this logo is attached to a product, it
means a financial contribution has been paid to
the associated national recovery and recycling
system.
Environmental information
All unnecessary packaging has been omitted.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
polystyrene foam (buffer) and polyethylene
(bags, protective foam sheet.)
Your system consists of materials which can
be recycled and reused if disassembled by
a specialized company. Please observe the
local regulations regarding the disposal of
packaging materials, exhausted batteries and old
equipment.
36 EN
The handset on the charger does not charge.
17 Frequently asked
questions
•
Make sure the batteries are inserted
correctly.
•
Make sure the handset is placed properly
on the charger.The battery icon animates
when charging.
No signal bar is displayed on the screen.
•
Make sure the docking tone setting is
turned on.When the handset is placed
correctly on the charger, you can hear a
docking tone.
•
The handset is out of range. Move it closer
to the base station.
•
If the handset displays [Unregister], register
your handset.
•
•
The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
Batteries are defective. Purchase new ones
from your dealer.
Tip
• For further information, see chapter 'Service', section
'Register the handsets'.
No display
•
•
Make sure the batteries are charged.
Make sure there is power and the phone is
connected.
If I fail to register the additional handsets to
the base station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
Bad audio (crackles, echo, etc.)
•
The handset is nearly out of range. Move it
closer to the base station.
The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
No dialing tone
•
•
Check your phone connections.
The handset is out of range. Move it closer
to the base station.
•
No docking tone
•
The phone is at a location with thick walls.
Move the base away from them.
•
The handset is not placed properly on the
base station/charger.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
•
The charging contacts are dirty. Disconnect
the power supply first and clean the
contacts with a damp cloth.
•
The service is not activated. Check with
your service provider.
The caller's information is withheld or
unavailable.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
•
The handset loses connection with the base or
the sound is distorted during a call.
Check if the ECO mode is activated.Turn it off
to increase the handset range and enjoy the
optimal call conditions.
Note
• If the above solutions do not help, disconnect the
power supply from both the handset and base station.
Try again after 1 minute.
EN 37
Key Upper case characters (for Greek)
18 Appendix
0
1
2
3
4
5
6
7
8
9
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~|
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § ...
A B Г 2 A B C Æ Å Ç
Δ Ε Ζ 3 D E F É
Η Θ Ι 4 G H I
Κ Λ Μ 5 J K L
Ν Ξ Ο 6 M N O Ñ Ö
Π Ρ Σ 7 P Q R S ß
Τ Υ Φ 8T UV Ü
Text and number input tables
Key Upper case characters (for English/French/
German/ Italian/Turkish/Portuguese/
Spanish/Dutch/Danish/Finnish/Norwegian/
Swedish/ Romanian/Polish/Czech/
Hungarian/Slovakian/Slovenian/Croatian/
Lithuanian/Estonian/ Lativian/Bulgarian)
Χ Ψ Ω 9 W XY Z Ø
0
1
2
3
4
5
6
7
8
9
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~|
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § ...
A B C 2 À Â Æ Á Ã Ä Å Ą Ā Ç Č
D E F 3 È É Ê Ë Ė Ę Ē Δ Φ
G H I 4 Ğ Í Ï Į Ī İ Γ
J K L 5 Λ
M N O 6 Ñ Ó Ô Õ Ö
P Q R S 7 Ş Š Π Θ Σ
Key Lower case characters (for Greek)
0
1
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \ ^ ~ |
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ §
…
2
3
4
5
6
7
8
9
α β γ 2 a b c à æ ä å
δ ε ζ 3 d e f è é
η θ ι 4 g h i ì
κ λ μ 5 j k l Λ
T UV 8 Ù Ú Ü Ū Ų
W XY Z 9 Ø Ω Ξ Ψ Ž
ν ξ ο 6 m n o ñ ö ò
π ρ σ ς 7 p q r s ß
τ υ φ 8 t u v ù ü
Key Lower case characters (for English/
French/ German/ Italian/Turkish/
Portuguese/Spanish/Dutch/Danish/
Finnish/Norwegian/ Swedish)
0
1
χ ψ ω 9 w x y z ø
Key Upper case characters (for Serbian)
0
1
2
3
4
5
6
7
8
9
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~|
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § ...
A B C Ђ Ć Č 2 А Б В Г
D E F Ј Đ 3 Д Е Ж З Δ Φ
G H I Љ 4 И Й К Л Γ
J K L Њ 5 М Н О П Λ
M N O Ћ 6 Р С Т У
P Q R S Š 7 Ф Х Ц Ч Π Θ Σ ß
T UV 8 Ш Щ Ъ Ы
W XY Z Ž 9 Ь Э Ю Я Ω Ξ Ψ
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \ ^ ~ |
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ §
…
a b c 2 à â æ á ã ä å ą ā ç č
d e f 3 è é ê ë ė ę ē Δ Φ
g h i 4 ğ í ì ï į Ī ı Γ
2
3
4
5
6
7
8
9
j k l 5 Λ
m n o 6 ñ ó ô õ ö ò
p q r s 7 β ş š Π Θ Σ
t u v 8 ù ú ü ū ų μ
w x y z 9 ø Ω Ξ Ψ ž
38 EN
Key Lower case characters (for Serbian)
0
1
Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \ ^ ~ |
1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ §
…
2
3
4
5
6
7
8
9
a b c Ђ Ć Č 2 А Б В Г
d e f Ј Đ 3 Д Е Ж З
g h i Љ 4 И Й К Л
j k l Њ 5 М Н О П
m n o Ћ 6 Р С Т У
p q r S Š 7 Ф Х Ц Ч Π Θ Σ ß
t u v ij 8 Ш Щ Ъ Ы
w x y Z Ž 9 Ь Э Ю Я Ω Ξ Ψ
EN 39
19 Index
G
GAP
A
H
additional handsets
alarm
handset name
hearing aid compatibility
announcement
answer a call
answering machine
auto conference
auto prefix
I
incoming messages
intercom calls
internal calls
B
base station
installation
overview
battery
L
language setting
answering machine
handset
listen to messages
C
call log
caller ID
calling
M
missed calls
mute
charging
conference
N
network type
D
date setting
default setting
delete messages
dial mode
display icons
disposal
O
on/off
P
phone
overview
set up
phone settings
phonebook
PIN
E
ECO mode
F
answering machine
handset
find handsets/paging
power adapter
40 EN
R
recall time
redial
register/unregister
remote access to answering machine
ring delay
ringtone
S
safety
save a number
signal strength
sounds
docking
keytone
standby mode
T
text entry
time setting
transfer call
troubleshooting/FAQ
two calls/call on hold
V
volume adjustment
EN 41
0168
Specifications are subject to change without notice
© 2012 Koninklijke Philips Electronics N.V.
All rights reserved.
UM_XL390-395_05_EN_V1.1
WK11493
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