Oreck Vacuum Cleaner U2420RSQ User Manual

®
S I M P L Y  
A M A Z I N G  
USERS GUIDE  
U2420RSQ  
HIGH SPEED UPRIGHT VACUUM  
CLEANER WITH  
®
CLEANING SYSTEM  
•IMPORTANT•  
SAVE THIS BOOKLET!  
Includes:  
• Safety Warnings  
• Warranty  
• Operating Instructions  
• Trouble Diagnosis  
• Accessories  
 
Maintenance and  
Customer Service  
ACCESSORIES  
SOLD SEPARATELY  
USA: 1-800-989-3535  
CANADA: 1-888-676-7325  
Your ORECK vacuum cleaner is a product of precise engineering.  
The motor bearings are permanently lubricated and should not be  
oiled. If you require additional information or have problems with  
your ORECK appliance, you may call ORECK customer service at:  
ITEM  
PART NUMBER  
-
-
1. Dust Bag, 8 Pack  
CCPK8DW  
CCPK8  
In USA  
1800989-3535  
®
Saniseal , ACDS,  
In Canada 1-888-676-7325  
Hypo-Allergenic  
2. Dust Bag, 8 Pack  
Regular  
Please specify the model number and serial/code number which  
can be found on the data plate on the back of the vacuum.  
Save your sales or purchase slip. Should your ORECK appliance  
require warranty service in the U.S.A., present this slip to the  
Authorized Service Center as your proof of purchase date or, in  
Canada, call customer service.  
3. Belts, 3 Pack  
0300604  
AIRTABS  
®
4. Oreck Fresh Air Tabs  
Warranty  
Assembly  
ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company  
gives you the following limited warranty for this product only if it was origi-  
nally purchased for residential use, not resale, from Oreck or an Oreck  
Authorized Retail Dealer.)  
To assist you in identifying  
components of your vacuum,  
the parts have been numbered  
9
1
Oreck will repair or replace, free of charge, to the original purchaser, any  
part which is found to be defective in material or workmanship within one  
(1) year of the date of purchase; ten (10) years on housing. This limited  
warranty applies to normal domestic use. Any commercial use of this  
product will void this limited warranty. This limited warranty covers the  
revolving roller brush for one (1) year for residential use only.  
as follows  
:
11  
1 Handle section, upper  
2 Tube, lower  
3 Power head  
4 Outer bag  
This limited warranty does not cover the replacement of expendable or  
consumable parts such as carbon motor brushes, edge brushes, drive belts,  
bulbs, disposable bags and other parts subject to normal wear unless they  
are defective in material or workmanship.  
4
12  
10  
5
5 Paper filter dust bag  
6 Power cord  
7 Retaining spring  
8 Bag tension bar  
9 Zip fastener  
10 On/off switch  
11 Cord hook  
2
This limited warranty does not apply to any part subjected to accident,  
abuse, commercial use, alteration, misuse, damage caused by act of God,  
the use of voltages other than indicated on the serial number displayed on  
this product or service of this product by other than Oreck or a partici-  
pating Factory Authorized Service Center.  
6
7
13  
8
12 Connector assembly  
13 Fan housing  
Oreck does not authorize any person or representative to assume or grant  
any other warranty obligation with the sale of this product.  
3
Oreck’s limited warranty is valid only if you retain proof of purchase from  
Oreck or an Oreck Authorized Retail Dealer for this product. If you  
purchase this product from any other source, your purchase is “AS IS,”  
which means Oreck grants you no warranty, and that you, not Oreck,  
assume the entire risk of the quality and performance of this product,  
including the entire cost of any necessary servicing or repairs of any  
defects.  
Oreck’s liability for damages to you for any costs whatsoever arising out of  
this statement of limited warranty shall be limited to the amount paid for this  
product at the time of original purchase, and Oreck shall not be liable for  
any direct, indirect, consequential or incidental damages arising out of the  
use or inability to use this product.  
Some states do not allow the exclusion or limitation of incidental or conse-  
quential damages, so the above limitation or exclusion may not apply to  
you.  
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,  
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE  
WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR  
IMPLIED, WILL APPLY AFTER THIS PERIOD.  
Some states do not allow limitations on the duration of implied warranties,  
so the above limitation may not apply to you.  
This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state.  
3
 
Upper  
Handle  
4
5
1
6
2
3
8
9
7
ENFONCEZ JUSQU’À  
ENTENDRE UN BRUIT  
PRESIONE HASTA  
ESCUCHAR UN  
CHASQUIDO DE SUJECIÓN  
fig. 1  
fig. 2  
Before assembling appliance, remove two screws  
from the connector assembly. Remove cardboard  
insert by pulling upward.  
Slide upper handle section over matching section  
of the connector assembly. Insert short screw into  
top hole and long screw into the bottom hole then  
tighten firmly until handle is no longer loose.  
To Replace Filter  
Dust Bag  
WARNING: Unplug cord from electrical outlet  
before servicing.  
fig. 5  
fig. 6  
Unzip outer bag completely.  
General Information  
Pull bag cardboard collar to release bag dock  
door from connector. Bag dock door will hinge  
downward.  
fig. 7  
Gently pull bag cardboard collar upward out of  
the bag dock.  
Make sure disposable paper filter dust bag is in place.  
DO NOT operate the cleaner without a paper filter dust  
bag. Plug the power cord into an electrical outlet and  
press the On (l) - OFF(O) switch on top of base when ready  
to operate.  
Bag Installation  
Up-Position Lock  
fig. 3  
Place foot on power head and lean handle back  
gently to release lock for vacuum use. Return  
handle to the full upright position to engage lock.  
fig. 8  
fig. 9  
Slide the cardboard collar completely into bag  
dock door.  
Firmly push bag dock door with both thumbs on  
indication point until it snaps.  
NOTE: Do not operate the unit while in the upright and  
locked position. Do not let the unit run while in any one  
stationary position for any period of time. Keep the unit  
moving while in operation.  
Using An Oreck Fresh Air® Tab  
For Easy Power Cord Storage  
fig. 4  
Wrap power cord around cord hook on handle  
and cord hook on connector. Secure to “U”  
shaped part on plug.  
Your ORECK XL vacuum  
cleaner has a special  
®
FRESH AIR tab pocket.  
This light-colored pocket is  
located inside the vinyl  
bag in the area where the  
paper disposable bag  
attaches to the intake  
tube. Insert tablet in  
pocket.  
4
 
Operating Instructions  
To Operate  
All paper dust bags are not the same. Your ORECK  
disposable dust bags have been designed to be used with  
the ORECK cleaner. Using bags other than genuine ORECK  
Type CC disposable bags will affect the cleaning ability of  
your cleaner and could cause damage to it.  
Make sure disposable paper filter dust bag is in place. DO  
NOT operate the cleaner without a paper filter dust bag.  
Plug the power cord into an electrical outlet and press the  
On (l) - OFF (O) switch on top of base when ready to  
operate.  
The Belt  
The belt on your vacuum cleaner controls the speed of the  
revolving brush and is very important for the effective  
operation of the cleaner. If the belt becomes stretched or cut,  
it will cause the revolving brush to stop completely or slow  
down. See instructions in the manual for replacing belt.  
General Information  
The performance of your new cleaner greatly depends upon  
care and maintenance. The instructions in this manual will  
guide you in performing basic care and maintenance. To  
obtain the most satisfying years of service read the instructions  
and keep them handy for future reference.  
An extra belt is stored in the baseplate of your cleaner. When  
buying replacement belts, use ONLY ORECK genuine belts.  
Belts other than ORECK belts will not operate the revolving  
brush correctly and may create undue stress which will cause  
damage to the motor and brush bearings. Using belts other  
than ORECK belts will void the warranty.  
Operating Recommendations  
This new ORECK XL High-Speed Upright is one of the finest,  
fastest, and strongest units in its class. You’ll love the way it  
cleans, gets under things, and it’s SO lightweight and easy to  
use.  
Lubrication  
The following are a few simple suggestions regarding its  
operation:  
The vacuum cleaner motor bearings are factory lubricated  
and seated. Further lubrication is not required.  
1. When inserting a new disposable paper filter dust bag—  
FIRST PUFF OUT and OPEN THE BAG.  
General Cleaner Care  
At least once a month, check  
for and remove excessive  
lint, string or hair from  
revolving brush.  
2. When the disposable filter dust bag is full, REPLACE IT.  
3. If at any time the machine does not pick up properly or  
makes an unusual noise, STOP OPERATION and service.  
4. Although your upright will pick up pins, paper clips, and  
other small objects, it is recommended that these be  
removed from the floor before you vacuum. Failure to do  
so may result in permanent damage to the motor suction  
fan and its housing.  
Wipe the inside and outside  
of the outer vinyl bag and  
the outside of the cleaner  
with a damp cloth. Also  
clean the connector deflector  
assembly area, base of  
cleaner and fan housing  
area. Vacuum or shake dust  
out of the inner bag.  
5. WARNING: Do not use your vacuum cleaner on damp  
or wet surfaces. This will cause damage to the vacuum  
cleaner and is dangerous to the user. Damage caused by  
use on wet or damp surfaces is not covered under  
warranty.  
6. REPLACE THE BELT EVERY 6 MONTHS.  
7. Change the disposable filter dust bag at least once a  
month—even if it is not full! The collected dust in the dust  
bag can cause odor, attract moisture, act as a breeding  
area and can affect the efficiency of the cleaner.  
8. DO NOT run the vacuum cleaner over cord. The  
revolving brush could damage the cord.  
A little preventative maintenance will keep your cleaner  
looking new and will ensure continued cleaning effec-  
tiveness.  
CAUTION—WOOD FLOORS, SOFT (VINYL, ASPHALT TILE,  
ETC.) FLOOR SURFACES AND POLISHED FLOOR FINISHES  
Use floor and floor finish manufacturer’s recommended  
methods of cleaning. The metal strip on the base of the  
cleaner could be damaged if used on concrete or  
abrasive surfaces, and, therefore, cause damage to wood  
floors, soft (vinyl, asphalt tile, etc.) floor surfaces and  
polished floor finishes. The roller brush may also scuff very  
soft finishes. Do not operate the unit while in the upright and  
locked position. Do not let the unit run while in any one  
stationary position for any period of time. Keep the unit  
moving while in operation.  
9. Use caution when vacuuming over area rug edges and  
fringe.  
Disposable Paper Filter Dust Bags  
Disposable paper filter dust bags play a very important role  
in the efficiency of your ORECK vacuum cleaner. The purpose  
of the paper bag is to trap dirt, but at the same time it must  
be porous enough to allow air to pass through. If the paper  
bag becomes clogged, no air can pass through the cleaner  
and cleaning cannot take place, regardless of the cleaner’s  
power.  
To keep your cleaner operating at maximum efficiency,  
change the dust bag frequently. DO NOT FILL ABOVE THE  
LINE INDICATED ON THE DUST BAG.  
Be sure the disposable paper filter dust bag is installed  
properly.  
5
 
How to Replace a Worn Belt  
To Adjust or Replace Brush  
WARNING: Unplug cord from  
electrical outlet before servicing.  
WARNING: Unplug cord from  
electrical outlet before servicing.  
Remove the replacement  
belt from the storage  
channel.  
To determine if the brush is  
worn, place a firm straight  
edge across the nozzle  
opening. If brush bristles  
do not extend beyond  
baseplate, brush should be  
adjusted.  
Remove the baseplate by  
removing 5 screws. Then,  
remove the belt and brush  
roll from the housing.  
Remove the door by  
removing the hold down  
screw located on side of  
power head.  
Rotate both bearing assem-  
blies at ends of brush roll  
to show “old” and replace  
in the holding channels in  
the housing.  
Slide the door forward  
by prying open with a  
screwdriver or coin.  
NOTE: The bearing  
assembly setting marked  
“OLD” has a smooth side.  
The one marked “NEW”  
Remove the belt from the  
brush roll pulley and the  
motor drive shaft.  
has a notch. When  
Rotate and match  
rotating bearings, make  
sure both bearing  
bearing assemblies  
assembly settings are the  
same and face up when  
replacing the brush roll.  
Loop the new belt over the  
motor drive shaft. Place the  
opposite end of the belt on  
the brush roll pulley.  
Reassemble the belt and  
the baseplate and check  
bristle height above  
baseplate at each end of  
brush.  
Rotate the brush roll three  
(3) complete revolutions to  
ensure that no part of the  
belt is overhanging the end  
of the motor drive shaft.  
If a previous adjustment  
has already been made  
and bristle height does not  
extend above baseplate, a  
new brush assembly  
IMPORTANT: Unless  
the brush is worn as  
indicated above,  
both bearings must  
be in the “NEW”  
position. When  
should be ordered.  
Replace the door by  
sliding it into the groove  
at the bottom of the  
housing. Replace the  
hold down screw.  
rotating, both  
bearings must be in  
the “OLD” position.  
Unmatched settings  
will cause damage  
to your machine.  
6
 
5. Many times blockage occurs  
due to a full dust bag  
F
Stuffing or Blockage  
causing dirt to back down  
the air flow system. When  
that happens, the blockage  
will be at the top of the  
system, starting in the area  
where the dust bag connects  
to the connector assembly.  
See illustration F.  
Connector  
Deflector  
Opening  
Under certain conditions it is possible to stuff or block the intake  
tube and the lower tube assembly. If your vacuum cleaner does  
not pick up properly, or makes unusual noise and the outer bag  
does not fluff up or balloon open, follow the following steps:  
WARNING: Unplug cord from electrical  
outlet before servicing.  
1. Check for blockage at the  
mouth of the intake  
opening. See illustration A.  
If there is blockage, remove  
it with long-nose pliers, a  
screwdriver or coat hanger.  
If you can not reach the  
blockage, remove  
NOTE: If the actions in the Stuffing or Blockage section do not  
correct the problem, contact an ORECK authorized service center  
A
B
Intake Opening  
baseplate. See illustration B.  
2. If the blockage is not at the  
base, remove lower tube.  
See illustration C. Unhook  
retainer spring, releasing  
bottom of bag. Twist lower  
collar counterclockwise to  
slide up. Pull tube out of  
base. Check for blockage.  
If blockage is in the tube,  
remove with a coat hanger.  
3. If tube is not blocked, look  
into fan housing. See illus-  
tration D. Remove debris  
with long-nose pliers, a  
or call the customer service center.  
US: 1-800-989-3535  
CANADA: 1-888-676-7325  
IMPORTANT: On plush and new carpets, stuffing may occur  
due to excessive fuzz and loose cuttings in the carpet.  
Stuffing could occur for the first few cleanings until all the  
loose material is removed. Due to the high efficiency of the  
cleaner, many older carpets will cause stuffing when the  
cleaner is first used on them.  
Intake Opening  
Retainer  
Spring  
screwdriver or coat hanger.  
4. To reassemble, check O-ring  
on tube, and replace if  
damaged. Vacuum will not  
operate properly without the  
tube O-ring. Slide O-ring to  
approximately 2" from base  
of tube. Replace tube by  
first lining up slot at base of  
tube with inner tab inside  
fan housing. Then reinsert  
tube and push down until  
the tube is seated. Make  
sure O-ring is in place  
C
Fan  
Housing  
O-ring  
against fan housing  
opening. Replace and  
D
tighten collar until collar  
locking tabs are locked in  
place. See illustration E.  
Make sure collar is not cross  
threaded on housing.  
E
7
 
Troubleshooting Guide  
WARNING: Unplug cord from  
electrical outlet before servicing.  
SAVE SERVICE CALLS...CHECK THESE FIRST:  
• Is the disposable filter dust bag full?  
• Are pores of filter dust bag clogged with powder or fine dust?  
• Is anything clogging the revolving brush, lower tube, intake  
opening, fan housing or connector assembly opening?  
• Is the belt in place and turning the brush?  
• Are the brush ends in the proper location?  
• Does the brush turn freely? Are hair, string or rug fibers wound  
around the brush?  
PROBLEM  
POSSIBLE SOURCE  
AREAS TO CHECK  
CLEANER  
Not plugged in  
properly.  
Be sure cleaner is  
firmly plugged  
WILL NOT RUN  
into wall outlet.  
No electricity in  
wall outlet.  
Check electrical  
source–fuse or  
circuit breaker.  
CLEANER  
Filter bag is full.  
Replace filter bag.  
See “To Install  
Paper Filter Dust  
Bag.”  
DOES NOT PICK UP  
Nozzle or intake  
pivot clogged.  
Clear obstruction.  
Belt is broken or  
stretched.  
Replace belt.  
Brush is worn.  
See “To Adjust or  
Replace Brush”.  
Bag tube clogged. Clear obstruction.  
Bag pores are  
clogged with fine  
dust.  
Change bag.  
Impeller fan is  
broken.  
Return to Service  
Center for repair.  
Revolving brush is Check rush roll  
not even at both  
ends.  
end cards. Make  
sure words “old”  
or “new” match at  
each end.  
ALL OTHER SERVICING SHOULD BE DONE BY AN  
ORECK AUTHORIZED SERVICE CENTER.  
CALL CUSTOMER SERVICE HOT LINE  
US:1-800-989-3535  
CANADA: 1-888-676-7325  
Whenever calling, please be sure to have your model and  
serial number from data plate.  
©2007 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations,  
and registered trademarks are owned and used under the authority of Oreck Holdings, LLC.  
75782-01 REV A  
06/07 ECN# R-8257  
8
 

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