Operating and installation instructions
Refrigerator
K 12020 S
K 12022 S
en - GB
To avoid the risk of accidents
or damage to the appliance, it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 07 285 170
Contents
Defrosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Refrigerator section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Freezer compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the outer casing, the interior and accessories . . . . . . . . . . . . . . . . . . . . 28
Ventilation gaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Door seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
After Sales / Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Climate range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Aligning the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Appliance dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Changing the door hinging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Changing the freezer compartment door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing over the door handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3
Guide to the appliance
aIn-operation indicator light
cOn/Off and temperature selector dial
bSuper cool button 1) or
Super frost button 2) with indicator light
1) Refrigerator without freezer
compartment
2) Refrigerator with freezer compartment
4
Guide to the appliance
aFreezer compartment*
eButter and cheese compartment
fDoor shelf/Egg tray
gInterior lighting
bAdjustable shelves
cCondensate channel and
drain hole
hBottle shelf
dFruit and vegetable containers
* Depending on model
5
Caring for the environment
Disposal of the packing
material
Disposal of your old appliance
Electrical and electronic appliances
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your appliance.
Please do not therefore dispose of it
with your household waste.
The transport and protective packing
has been selected from materials which
are environmentally friendly for
disposal, and should be recycled.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!
Please dispose of it at your local
community waste collection / recycling
centre or contact your dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
Take care not to damage the pipework
at the back of it before or during
transportation to an authorised
collection depot.
In this way, refrigerant in the pipework
and oil in the compressor will be
contained, and will not leak out into the
environment.
6
Warning and Safety instructions
Any other usage is not supported by
the manufacturer and could be
dangerous. Miele cannot be held liable
for damage resulting from incorrect or
improper use or operation of the
appliance.
This appliance complies with all
relevant local and national safety
requirements. Improper use can,
however, present a risk of both
personal injury and material
damage.
This appliance is not intended for
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use by persons (including children)
with reduced physical, sensory or
mental capabilities, or lack of
To avoid the risk of accidents and
damage to the appliance, please
read these instructions carefully
experience and knowledge, unless they
before installation and before using
it for the first time. They contain
important notes on the installation,
safety, operation and care of the
appliance.
are supervised whilst using it, or have
been shown how to use it by a person
responsible for their safety.
Safety with children
Keep these instructions in a safe
place and pass them on to any
future user.
This appliance is not a toy! To avoid
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the risk or injury, do not allow children
to play with it or near it or to play with
the controls. Older children may only
use the appliance when its operation
has been clearly explained to them and
they are able to use it safely,
Correct application
This appliance is not designed for
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commercial use. It is intended for use in
domestic households and in similar
working and residential environments
such as:
recognising the dangers of misuse.
Keep children away from the
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appliance at all times, and supervise
them whilst you are using it.
– Shops
– Offices and showrooms
– Hostels and guest houses.
It must only be used as a domestic
appliance to cool and store foodstuffs
as well as to store deep frozen food,
freeze fresh food and to prepare ice.
7
Warning and Safety instructions
Technical safety
room, there is the danger of
combustible gases building up.
Before setting up the appliance,
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For every 8 g of coolant at least 1 m3 of
room space is required. The amount of
coolant in the appliance is stated on the
data plate inside the appliance.
check it for any externally visible
damage. Do not install and use a
damaged appliance.
If the connection cable is faulty it
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Safe operation of the appliance is
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must only be replaced by a service
technician authorised by the
manufacturer to protect the user from
danger.
only assured if it has been installed and
connected in accordance with these
operating and installation instructions.
Before connecting the appliance to
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This appliance contains the coolant
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the mains supply, make sure that the
rating on the data plate corresponds to
the voltage and frequency of the
household supply.
Isobutane (R600a), a natural gas which
is environmentally friendly. Although it
is flammable, it does not damage the
ozone layer and does not increase the
greenhouse effect. The use of this
coolant has, however, led to a slight
increase in the noise level of the
appliance. In addition to the noise of
the compressor, you might be able to
hear the coolant flowing around the
system. This is unavoidable, and does
not have any adverse effect on the
performance of the appliance.
Care must be taken during the
transportation and setting up of the
appliance that no parts of the cooling
system are damaged. Leaking coolant
can damage the eyes.
This data must correspond in order to
avoid the risk of damage to the
appliance. Consult a qualified
electrician if in any doubt.
Do not connect the appliance to the
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mains electricity supply by a
multi-socket unit or an extension lead.
These do not guarantee the required
safety of the appliance (e.g. danger of
overheating).
In the event of any damage:
- avoid open fires and anything which
creates a spark,
- disconnect from the mains,
- air the room in which the appliance is
located for several minutes and
- contact the Service Department for
advice.
The more coolant there is in an
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appliance, the larger the room it should
be installed in. In the event of a
leakage, if the appliance is in a small
8
Warning and Safety instructions
The electrical safety of this
The appliance must be isolated from
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appliance can only be guaranteed
when continuity is complete between it
and an effective earthing system which
complies with current local and national isolated from the electricity supply
the electricity supply during installation,
maintenance and repair work.
The appliance is only completely
safety regulations. It is most important
that this basic safety requirement is
present and tested regularly, and
where there is any doubt the household
when:
– it has been switched off at the socket
and the plug has been withdrawn, or
wiring system should be inspected by a – the fuse from the fused spur
qualified electrician.
connection unit has been withdrawn,
or
The manufacturer cannot be held liable
for the consequences of an inadequate
earthing system (e.g. electric shock).
- the mains fuse has been withdrawn,
or
Installation, maintenance and
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repairs may only be carried out by a
suitably qualified and competent
person in strict accordance with current
national and local safety regulations.
Repairs and other work by unqualified
persons could be dangerous. The
manufacturer cannot be held liable for
unauthorised work.
- the screw-out fuse has been
removed (in countries where this is
applicable).
Faulty components must only be
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replaced by genuine Miele original
spare parts. The manufacturer can only
guarantee the safety of the appliance
when Miele replacement parts are
used.
While the appliance is under
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guarantee, repairs should only be
undertaken by a service technician
authorised by the manufacturer.
Otherwise the guarantee will be
invalidated.
This equipment may only be used in
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mobile installations such as ships,
caravans, aircraft etc. if a risk
assessment of the installation has been
carried out by a suitably qualified
engineer.
In countries where there are areas
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which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any
damage caused by cockroaches or
other vermin will not be covered by the
guarantee.
9
Warning and Safety instructions
Correct use
If storing alcohol with a high
~
percentage proof, make sure it is tightly
Never handle frozen food with wet
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closed and stored upright.
Danger of explosion.
hands. Your hands may freeze to the
frozen food. Danger of frost burn.
Do not store cans or bottles
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Do not take ice cubes out with your
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containing carbonated drinks or liquids
which could freeze in the freezer. The
cans or bottles could explode.
Danger of injury and damage to the
appliance.
bare hands and never place ice cubes
or ice lollies in your mouth straight from
the freezer.
The very low temperature of the frozen
ice or lollies can cause frost burn to the
lips and tongue.
When cooling drinks quickly in the
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freezer, make sure bottles are not left in
for more than one hour, otherwise they
could burst, resulting in injury or
damage.
Do not refreeze thawed or partially
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thawed food.
Defrosted food should be used up as
quickly as possible, as food soon loses
its nutritional value and goes off.
Defrosted food may only be re-frozen
after it has been cooked.
Do not use sharp edged objects to
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– remove frost and ice,
– separate frozen foods or remove ice
trays.
Observe the "use by" dates given on
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food to avoid the risk of food poisoning.
Storage times will depend on several
factors, including the freshness and
quality of the food as well as the
temperature at which it is stored. Follow
the instructions given on food
They will damage the evaporator,
causing irreversible damage to the
appliance.
Do not use any oils or grease on the
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door seals, as these will cause the
seals to deteriorate and become
porous with time.
manufacturer's packaging on storage
conditions required, as well as the “use
by” date.
Do not block the ventilation gaps in
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Never store explosive materials in
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the appliance as this would impair the
efficiency of the appliance, increase the
electricity consumption and could
cause damage to the appliance.
the appliance. Thermostats switching
on may produce sparks which could
present a fire hazard. Flammable
compounds could explode.
Do not operate any electrical
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equipment (e.g. an electric ice-cream
maker) inside the appliance. Danger of
sparking and explosion.
10
Warning and Safety instructions
The appliance is designed for use
Disposal of your old appliance
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within certain climate ranges (ambient
Before disposing of an old
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temperatures), and should not be used
outside this range. The climate range
for your appliance is stated on the data
plate inside the appliance.
appliance, first make the door latch or
lock unusable.
This way you will prevent children from
accidentally locking themselves in and
endangering their lives.
Installing it in a room with too low an
ambient temperature, e.g. a garage,
can lead to the appliance switching off
for longer periods so that it cannot
maintain the required temperature.
Be careful not to damage any part of
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the pipework whilst awaiting disposal,
e.g. by
Never place electric heaters or
– puncturing the refrigerant channels
in the evaporator.
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candles in the appliance to defrost it.
These can damage the plastic parts.
– bending any pipework.
Do not use defrosting sprays or
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– scratching the surface coating.
de-icers, as they might contain
substances which could damage the
plastic parts or which could cause a
build-up of gases and pose a danger to
health.
Splashes of refrigerant can damage the
eyes.
The manufacturer cannot be held
liable for damage caused by
non-compliance with these Warning
and safety instructions.
Do not store cooking oil in the
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refrigerator door. Traces of oil can
cause stress cracks to occur in the
plastic components in the door.
Never use a steam-cleaning
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appliance to defrost or clean this
appliance. Pressurised steam could
reach the electrical components and
cause a short circuit.
11
How to save energy
Normal energy
Increased energy
consumption
consumption
Installation site
In a ventilated room.
In an enclosed, unventilated room.
In direct sunlight.
Protected from direct sunlight.
Not situated near to a heat source Situated near to a heat source
(radiator, oven).
(radiator, oven).
Where the ideal ambient room
temperature is approx. 20°C.
Where there is a high ambient
room temperature.
Temperature setting with
a thermostat which is
approximate
With a medium setting of 2 to 3.
With a high setting: the lower the
temperature in the compartment,
the higher the energy
(set in stages).
consumption.
Temperature setting with
a thermostat which is
exact to the degree
(digital display).
Cellar section 8 to 12°C
On appliances with winter setting,
please make sure that the winter
setting is switched off when the
ambient temperature is warmer
than 16 °C.
Refrigerator section 4 to 5 °C
PerfectFresh zone just above 0 °C
Freezer section -18°C
Wine storage section 10 to 12 °C
Only open the doors when
Use
Frequent opening of the doors for
necessary and for as short a time long periods will cause a loss of
as possible.
coldness.
Store food in an organised way.
If food is not stored in an
organised way, searching for an
item will mean the door is open for
longer.
Allow hot food and drinks to cool
down before placing them in the
appliance.
Placing hot food in the appliance
will cause the compressor to run
for a long time, as the appliance
will have to work harder to lower
the temperature.
Store food covered or packaged. The evaporation or condensation
of liquids will cause a loss of
coldness in the refrigerator.
Place frozen food in the
refrigerator to defrost.
Do not over-fill the appliance to
allow air to circulate.
Defrosting
Defrost the freezer compartment
when a layer of ice 0.5 cm thick
has built up.
A layer of ice hinders the cold
from reaching the frozen food, and
causes an increase in energy
consumption.
12
Switching on and off
Before using for the first time
The interior lighting will come on when
the door is open, and the appliance will
begin to cool down.
The stainless steel trim to the interior
shelves and the door shelves has a
layer of protective foil to prevent
damage during transportation.
To enable the temperature to get
sufficiently cold inside the appliance,
allow the appliance to run for a few
hours before placing food in it.
^ Clean the inside of the appliance and
the accessories with luke warm water
and a little washing-up liquid, and
then dry with a soft cloth.
Switching off
^ Using a coin, turn the On/Off dial in
an anti-clockwise direction back to
the "0" position.
^ Carefully remove the protective foil
from the stainless steel trim.
Important:
The in-operation indicator light will go
To ensure the correct functioning of
the appliance, let it stand for
between 1½ and 2 hours after
transporting it to its final location
before connecting it to the mains.
out.
The cooling and the interior lighting are
switched off.
Switching off for longer
periods of time
Switching on
If the appliance is not going to be used
for a longer period of time, e.g. whilst
on holiday:
^ switch the appliance off,
^ switch off at the wall socket and
withdraw the plug,
^ Using a coin, turn the On/Off dial in a
clockwise direction away from the "0"
position. The in-operation indicator
light comes on.
^ defrost the freezer compartment
(depending on model),
^ clean the appliance out and
The higher the setting, the lower the
temperature in the appliance.
^ leave the door ajar to air the
appliance.
Forcing the dial beyond its range will
damage it. Turn it only as far as it
will go, then turn it back again.
If, during a long absence, the
appliance is switched off but not
cleaned out and the door is left shut,
there is a danger of mould and
odours building up inside the
appliance.
13
The correct temperature
It is very important to set the correct
temperature for storing food in the
appliance. Micro-organisms will cause
food which is not stored at the correct
temperature to deteriorate rapidly.
Temperature influences the growth rate
of these micro-organisms. Reducing
the temperature reduces their growth
rate.
Please note the following:
– household thermometers and those
used for measuring the temperature
of bathwater are not very accurate. It
is best to use an electronic
thermometer.
– Do not measure the temperature of
the air in the appliance. The result
will not reflect the temperature in the
food.
The temperature in the appliance will
rise:
Try to open the door as little as possible
during the measuring period, as warm
room air will enter the refrigerator every
time the door is opened.
– the more often the door is opened
and the longer it is kept open,
– the more food that is stored in it,
– the warmer the food is which is being
put into it,
. . . in the freezer compartment
(depending on model)
– the higher the ambient temperature
surrounding the appliance.
To freeze fresh food and to store frozen
food for a long time, a temperature of
-18 °C is required. At this temperature
the growth of micro-organisms is
generally halted. As soon as the
The appliance is designed for use in
specific ambient temperatures
(climate ranges). Do not use in
ambient temperatures for which it is
not designed.
temperature rises above -10 °C, the
micro-organisms become active in the
food again so that it cannot be kept as
long. For this reason, partially defrosted
or defrosted food must not be re-frozen.
Food may be re-frozen once it has
been cooked, as the high temperatures
achieved when cooking destroy most
micro-organisms.
. . . in the refrigerator section
We recommend a temperature of 5 °C
in the middle of the refrigerator.
If you wish to check the temperature in
the refrigerator,
^ place a thermometer in a glass of
water and then place the glass in the
middle of the refrigerator section.
After about 24 hours, the thermometer
will show the approximate temperature
in the refrigerator.
14
The correct temperature
Setting the temperature
The temperature is set using the
temperature dial.
^ Using a coin, turn the On/Off dial in a
clockwise direction away from the "0"
position.
The higher the setting, the lower the
temperature in the appliance.
Forcing the dial beyond its range will
damage it. Turn it only as far as it
will go, then turn it back again.
In normal use, a midway setting is
generally sufficient. You should also
check the temperature inside the
appliance from time to time.
However, if frozen food is to be stored
in the freezer compartment then the
maximum setting is recommended to
ensure that the required temperature in
the freezer compartment is maintained.
Note that the temperature in the
appliance is affected by the following
factors:
– the appliance door being opened
frequently,
– large quantities of food being placed
inside the appliance,
– a high ambient temperature.
15
Using Super cool (depending on model)
The Super cool function can be used to Switching off Super cool
rapidly reduce the temperature in the
The Super cool function will switch itself
refrigerator to its lowest setting
off automatically after approx. 6 hours.
The indicator light will go out and the
appliance will run at normal power
again.
(depending on the room temperature).
Switching on Super cool
Super cool is particularly
To save energy, the Super cool function
can be switched off once food and
drinks are sufficiently chilled.
recommended for the faster chilling of
large amounts of fresh food or drink.
^ Press the Super cool button. The
Super cool indicator light will go out,
The appliance will continue running at
normal power.
^ Press the Super cool button. The
Super cool indicator light will come
on.
The appliance will then work at full
power to lower the temperature.
16
Using Super freeze (depending on model)
Switch the Super freeze function on
Switching off Super freeze
before putting fresh food into the
freezer compartment.
The Super freeze function will switch off
automatically after approx. 65 hours.
The indicator light will go out and the
appliance will run at normal power
again.
This helps food to freeze quickly and
retain its nutrients, vitamins, flavours
and appearance.
To save energy the Super freeze
function can be switched off once a
constant temperature of -18 °C or
colder has been reached in the freezer
compartment. You should check the
temperature inside the appliance from
time to time.
Exceptions:
– when placing food in the freezer
compartment that is already frozen.
Switching on Super freeze
When freezing small quantities of food
in the freezer compartment, the Super
freeze function should be switched on
6 hours beforehand. When freezing
the maximum load of food the Super
freeze function should be switched on
24 hours beforehand.
^ Press the Super freeze button. The
Super freeze indicator light will go
out,
The appliance will continue running at
normal power.
^ Press the Super freeze button. The
Super freeze indicator light will come
on.
The appliance works at full power to
lower the temperature in the
appliance.
17
Using the refrigerator efficiently
Different storage zones
Do not store explosive materials in
Due to the natural circulation of the air
in the appliance, there are different
temperature zones in the refrigerator.
Cold, heavy air sinks to the lowest
section of the appliance. Make use of
the different zones when placing food
in the appliance.
the appliance or any products
containing propellants (e.g. spray
cans). Danger of explosion.
If storing alcohol with a high
percentage proof, make sure it is
tightly closed, and store upright.
Warmest area
Do not store cooking oil in the
refrigerator door.
The warmest area is in the top section
of the door. Use this for storing butter
and cheese.
Traces of oil can cause stress
cracks to occur in the plastic
components in the door.
Coldest area
Food must not touch the back wall of
the appliance, as it may freeze to
the back wall.
The coldest area in a refrigerator is
directly above the vegetable
containers.
Use this for all delicate and highly
perishable food, e.g.
Food which should not be
stored in a refrigerator
– fish, meat, poultry,
Not all food is suitable for refrigeration.
This includes:
– sausage products, ready meals,
– dishes or baked goods containing
eggs or cream,
– Fruit and vegetables which are
sensitive to cold, such as bananas,
avocado, papaya, passion fruit,
aubergines, peppers, tomatoes and
cucumbers
– fresh dough, cake mixtures, pizza or
quiche dough,
– soft cheese and other dairy
products,
– Fruit which is not yet ripe
– Potatoes
– pre-packed vegetables and other
fresh food with a label stating it
should be kept at a temperature of
approx. 4 °C.
– Some hard cheeses, e.g. Parmesan
18
Using the refrigerator efficiently
When shopping for food
Fruit and vegetables
The freshness of food when first placed Fruit and vegetables may be stored
in the appliance is an important factor
in determining how long it stays fresh.
Time out of the refrigerator e.g. during
transportation should be kept to a
minimum. For example, do not allow
food to stay in a hot car for too long.
Once food has started to deteriorate,
this process cannot be reversed. As
little as two hours outside the
loose in the vegetable containers.
However, you should bear in mind that
aromas and flavours can transfer from
one type of food to another (e.g. carrots
absorb the smell and flavour of onions
very easily). Some food also gives off a
natural gas (ethylene) which speeds up
the rate at which other food perishes.
Some fruit and vegetables react
refrigerator can cause food to start
deteriorating.
strongly to this gas and should not be
stored together.
– Examples of fruit and vegetables
which produce a large amount of
this natural gas are:
Storing food correctly
Store food covered or packaged. This
will prevent food smells from affecting
other foods, food from drying out, and
also any cross-contamination of
Apples, apricots, pears, nectarines,
peaches, plums, avocado, figs,
blueberries, melons and beans.
bacteria. The growth of bacteria, such
as salmonella, can be avoided by
setting the correct temperature and
maintaining good standards of hygiene.
– Examples of fruit and vegetables
which react strongly to the natural
gases given off by other types of
fruit and vegetables are:
Kiwis, broccoli, cauliflower, Brussels
sprouts, mangos, honeydew melons,
apples, apricots, cucumbers,
tomatoes, pears, nectarines and
peaches.
Example: Broccoli should not be
stored with apples, as apples
produce a large amount of natural
gas to which broccoli is very
sensitive. The result is a shorter than
expected storage time for the
broccoli.
19
Using the refrigerator efficiently
Unpacked meats and vegetables
Unpackaged meat and vegetables
should be stored separately. To avoid
any microbiological
cross-contamination, these foods may
only be stored together if they are
wrapped.
Protein rich foods
Please note that foods rich in protein
deteriorate faster than others.
Shellfish, for example, deteriorates
faster than fish, and fish deteriorates
faster than meat.
Meat
Meat should be stored unwrapped.
(Undo wrappings slightly to leave meat
loosely covered, and leave containers
open). This permits air to circulate
around the meat, allowing the surface
to dry slightly, which helps prevent the
growth of bacteria. To prevent the risk
of bacterial cross-contamination, do not
let meat come into direct contact with
other foods.
20
Adjusting the interior fittings
Moving the shelves
To move the split shelf:
The shelves can be adjusted according ^ Take both halves of the split glass
to the height of the food.
shelf out,
^ Raise the shelf, and pull it forwards
slightly until the notch at the side is in
line with the shelf support. It can then
be raised or lowered to the required
level.
The raised edge at the back must face
upwards to prevent food from touching
the back of the appliance and freezing
to it.
^ fit the two brackets onto the supports
on either side at the required height,
Stoppers prevent the shelves from
being dislodged by mistake.
^ and push the glass shelves in one
after the other.
Split shelf
The shelf with the raised edge must
be at the back.
In order to accommodate tall items in
the appliance, one of the shelves is
divided. The front section can be
pushed under the rear section.
Adjusting the door shelf/bottle
shelf
^ Push the rear half of the glass shelf
up slightly from below.
^ Push the door/bottle shelf upwards,
then remove it by pulling it forwards.
^ At the same time, pull the front half of
the glass shelf forwards slightly and
then push it carefully under the rear
half.
^ Replace the door/bottle shelf at the
required position. Ensure that it is
securely pushed back into position.
21
Freezing and storing food (depending on model)
Using the freezer compartment Storing frozen food
Use the freezer compartment to:
– store frozen food,
When buying frozen food to store in
your freezer compartment, check
– that the packaging is not damaged,
– the use-by date,
– make ice cubes,
– freeze small quantities of fresh food.
– the temperature at which the frozen
food is being stored in the shop. The
length of time it can be kept is
Up to 2 kg of food can be frozen in
24 hours.
reduced if it has been stored at a
temperature warmer than -18 °C.
Freezing fresh food
^ Buy frozen food once you have
finished the rest of your shopping,
and wrap it in newspaper or use a
cool bag or cool box to transport it.
Fresh food should be frozen as quickly
as possible. This way the nutritional
value of the food, its vitamin content,
appearance and taste are not impaired.
^ Store it in the freezer compartment as
soon as possible.
Food which takes a long time to freeze
will lose more water from its cells, which
then shrink.
Never re-freeze partially or fully
defrosted food. Consume defrosted
food as soon as possible as it will
lose its nutritional value and spoil if
left for too long. Defrosted food may
only be re-frozen after it has been
cooked.
During the defrosting process, only
some of this water is reabsorbed by the
cells; the rest collects around the food.
In practice this means that the food
loses a large degree of its moisture.
You can tell if this has happened by the
amount of liquid around the food.
If food is frozen quickly, the cells have
less time to lose moisture, so they
shrink less. As there is not so much
moisture loss, it is easier for the food to
reabsorb it during the defrosting
process, and very little water collects
around the defrosted food.
22
Freezing and storing food (depending on model)
Home freezing
– Do not season fresh foods or
blanched vegetables before
Only freeze fresh food which is in a
good condition.
freezing. Only season cooked food
lightly before freezing, but care
should be taken as the taste of some
spices alters when frozen.
Hints on home freezing
– The following types of food are
suitable for freezing:
– Do not place hot foods or drinks in
the freezer compartment. This
causes already frozen food to thaw,
and increases the energy
Fresh meat, poultry, game, fish,
vegetables, herbs, fresh fruit, dairy
products, pastry, leftovers, egg
yolks, egg whites and a range of
pre-cooked meals.
consumption considerably. Allow hot
food and drinks to cool down before
placing them in the freezer
– The following types of food are not
suitable for freezing:
compartment.
Grapes, lettuce, radishes, sour
cream, mayonnaise, eggs in their
shells, onions, whole raw apples and
pears.
Packing
^ Freeze food in portions.
Suitable packing material
- plastic freezer film
- freezer bags
– To retain colour, taste and vitamin C,
vegetables should be blanched after
they have been trimmed and
washed.
- freezer containers
- aluminium foil
To blanch: bring a large saucepan of
water to the boil and immerse the
vegetables in the fast boiling water
for 2-3 minutes, depending on
variety. Remove, and plunge into
ice-cold water to cool quickly. Drain
and pack ready for freezing.
Unsuitable packing material
- wrapping paper
- grease-proof paper
- cellophane
- dustbin liners
- plastic carrier bags
– Lean meat freezes better than fatty
meat, and can be stored for
considerably longer.
^ Expel as much air as possible from
bags etc. before sealing them, to
prevent freezer-burn on food.
– To prevent chops, steaks, cutlets or
rolled meat from freezing together in
solid blocks when packed, separate
with a sheet of plastic freezer film.
^ Close the packaging tightly with
- rubber bands
- plastic clips
- string or bag ties
- freezer tape.
Freezer bags may also be sealed
using home heat-sealing kits.
23
Freezing and storing food (depending on model)
^ Make a note of the contents and the
date of freezing on the packaging.
Defrosting
Frozen food can be defrosted in
different ways:
Before placing food in the freezer
compartment
– in a microwave oven,
– in an oven using the "Fan" or
"Defrost" setting,
^ The Super freeze function should
also be switched on before placing
the food in the freezer compartment
(see "Using Super freeze").
– at room temperature,
– in the refrigerator (the cold given off
by the frozen food helps to keep
other food cold),
This helps food that is already in the
freezer compartment to stay frozen.
– in a steam oven.
Placing food in the freezer
compartment
Poultry It is particularly important to
observe food hygiene rules when
defrosting poultry. Do not use the liquid
from defrosted poultry. Pour it away
and wash the container it was in, the
sink and your hands. Danger of
salmonella poisoning.
^ Place the food flat on the bottom of
the freezer compartment so that it
freezes through to the core as quickly
as possible.
^ Make sure that the packaging and
containers are dry to prevent them
sticking together when frozen.
Fruit should be defrosted at room
temperature in its packaging, or in a
covered bowl.
When freezing, make sure that food
already frozen does not come into
contact with fresh food being frozen
as this could cause the frozen food
to begin to defrost.
Most vegetables can be cooked while
still frozen. Just put straight into boiling
water or hot fat. The cooking time is
slightly less than that of fresh
vegetables due to changes in the cell
structure.
Never re-freeze partially or fully
defrosted food. Consume defrosted
food as soon as possible as it will
lose its nutritional value and spoil if
left for too long. Defrosted food may
only be re-frozen after it has been
cooked.
24
Freezing and storing food (depending on model)
Ice cubes
^ Fill the ice tray three quarters full with
water and place it on the bottom of
the freezer compartment.
^ Once frozen, use a blunt instrument,
for example a spoon handle, to
remove the ice tray from the freezer.
^ Ice cubes can be removed easily
from the tray by twisting the tray
gently or by holding it under cold
running water for a short while.
Cooling drinks
When cooling drinks quickly, make sure
bottles are not left in the freezer
compartment for more than one hour,
as they could burst.
25
Defrosting
Refrigerator section
Freezer compartment
The refrigerator defrosts automatically.
(depending on model)
Condensate and frost can build up on
the back wall of the refrigerator section
whilst it is in use. You do not need to
remove this, as it will defrost and
evaporate automatically with the
The freezer compartment does not
defrost automatically because frozen
food must not be allowed to defrost.
In normal use, ice and frost will form on
the evaporator. If allowed to
warmth generated by the refrigerator.
accumulate, this will impair the
efficiency of the freezer and increase
the consumption of electricity.
The condensate is drained away via a
channel and drain hole into an
evaporation system at the back of the
appliance.
Do not scrape ice and frost off the
evaporator as this can damage it
and render the appliance unusable.
Ensure that the condensate channel
and drain hole are kept clean and
are never blocked so that
The freezer compartment should be
defrosted from time to time. It must be
defrosted if a layer of ice approx. 0.5
cm thick has accumulated. It is best to
defrost when only very little food or no
food at all is left in the freezer
condensate can flow away without
hindrance.
compartment.
Before defrosting
^ Remove the frozen food from the
freezer compartment and place it in
another freezer or cool box, or wrap it
in several layers of newspaper or
cloths,
^ and store it in a cool place until the
freezer compartment is ready for use
again.
26
Defrosting
To defrost
After defrosting
^ Clean the appliance, and then dry it
thoroughly.
Carry out the defrosting procedure
as quickly as possible if food has
not been placed in another freezer.
The longer the food is left out at
room temperature, the faster it
defrosts.
Do not let water get into the
condensate channel and drain hole.
^ Insert the plug in the appliance, and
switch the appliance back on.
^ Place the frozen food into the freezer
compartment again.
^ Switch the appliance off at the wall
socket and remove the plug.
^ Open the freezer compartment door.
^ Use a sponge or towel to soak up the
defrosted water.
To speed up defrosting, a bowl with hot
water (not boiling) can be placed in the
freezer compartment. Closing the door
in this instance will help retain warmth
and speed up the defrosting process.
We do not recommend the use of
hot air blowers such as hairdryers
for defrosting your freezer.
Never place electric heaters or
candles in the appliance to defrost
it. These can damage the plastic
parts.
Do not use defrosting sprays or
de-icers, as they could contain
substances which may damage the
plastic parts and which may cause a
build-up of gases and pose a
danger to health.
27
Cleaning and care
E-Cloth
Before cleaning
^ A microfibre “E-Cloth” is available
from the Miele UK Spare Parts
Department or via the internet at
for cleaning surfaces such as
^ Switch the appliance off by turning
the On/Off and temperature selector
to "0" and withdrawing the plug.
^ Take any food out of the appliance
and store it in a cool place.
stainless steel, glass, plastic and
chrome without the use of chemicals. ^ Defrost the freezer compartment
(depending on model).
Never use cleaning agents
^ Take out any removable parts, e.g.
containing abrasive substances
shelves, for cleaning.
such as sand, soda, acids, chlorides
or chemical solvents.
Cleaning the outer casing, the
"Non-abrasive" cleaning agents are
interior and accessories
also unsuitable as they can cause
matt areas to appear.
^ Clean the refrigerator section at least
once a month and the freezer
Make sure that water cannot get into
compartment (depending on model)
the On/Off and temperature control
each time it is defrosted.
unit, the light or the ventilation gaps.
^ Accessories and shelves should all
be hand-washed only.
Do not let water get into the
drainage channel and drain hole
^ Clean the condensate channel and
drain hole frequently, so that
when cleaning.
condensate can drain away
Never use steam cleaning
unhindered. Use a straw or similar to
apparatus to defrost or clean the
clear the drain if necessary.
appliance. Steam could reach the
^ After cleaning wipe the outer casing,
interior and accessories with a damp
electrical components and cause a
short circuit.
cloth and dry with a soft cloth. Leave
the doors open to air the appliance
The data plate located inside the
for a short while.
appliance must not be removed. It
contains information which is
Ventilation gaps
required in the event of a service
call.
^ The ventilation gaps should be
cleaned on a regular basis with a
brush or vacuum cleaner. A build-up
of dust will increase the energy
consumption of the appliance.
28
Cleaning and care
Metal grille at the back of the
appliance
After cleaning
^ Replace all shelves and accessories
in the appliance.
The metal grille at the back of the
appliance (heat exchanger) should be
dusted at least once a year. A build-up
of dust will increase the energy
^ Plug in the appliance again and
switch on using the On/Off and
temperature selector.
consumption of the appliance.
^ Place food back in the appliance and
close the door.
^ When cleaning the grille, make sure
that the pipework and other
components do not get broken or
damaged in any way.
Door seal
Do not use any oils or grease on the
door seal as these will cause the
seal to deteriorate and become
porous over time.
The door seal should be cleaned
regularly with clean water and then
wiped dry with a soft cloth.
29
Problem solving guide
. . . the temperature in the refrigerator
is too low.
Repairs to electrical appliances
should only be carried out by a
suitably qualified and competent
person in strict accordance with
current local and national safety
regulations. Repairs and other work
by unqualified persons could be
dangerous. The manufacturer
cannot be held liable for
^ Turn the temperature dial to a lower
setting.
^ Check that the freezer compartment
door has been closed properly.
^ Has a large amount of fresh food
been frozen at the same time?
This makes the compressor run for
longer, causing the temperature in
the refrigerator section to fall
automatically. No more than 2 kg of
fresh food should be frozen at one
time.
unauthorised work.
Some minor problems can be corrected
without contacting Miele.
What to do if . . .
^ The Super freeze function on
appliances with a freezer
. . . the appliance does not get cool.
compartment is still switched on. The
Super freeze function switches itself
off automatically after approx. 65
hours.
^ Make sure that the temperature dial
is not set at "0".
^ Check that the plug is correctly
inserted into the socket and switched
on.
. . . part of the interior side wall feels
warm?
^ Check that the fuse is not defective
and that the mains fuse has not
tripped.
This is not a fault.
The appliance has an automatic
temperature regulation system which
maintains the optimum temperature
inside both the refrigerator zone and
the freezer zone.
If it has, contact the Miele Service
Department.
30
Problem solving guide
. . . the appliance is switching in too
frequently and for too long.
. . . . . . there is a thick layer of ice in
the freezer compartment.
^ Check whether the ventilation gaps
have been covered over or become
dusty.
^ Check whether the freezer
compartment door closes properly.
^ Defrost and then clean the freezer
compartment.
^ The refrigerator and freezer
compartment doors have been
opened too frequently, or a large
amount of fresh food has been put in
at the same time for freezing.
Too thick a layer of ice reduces
efficiency and increases energy
consumption.
^ Check that the door has been closed . . . the interior lighting in the
properly.
refrigerator section is not working.
^ Check to see whether a thick layer of
ice has built up in the freezer
compartment. If it has, then the
freezer compartment will need
defrosting.
^ Was the refrigerator section door left
open for too long? The lighting
switches itself off automatically after
approx. 15 minutes.
If this is not the case, then the lamp is
defective.
. . . the frozen food is thawing
because the freezer compartment is
too warm.
^ Disconnect the appliance from the
mains. Switch off at the wall and
withdraw the plug from the socket, or
disconnect the mains fuse or remove
the screw-out fuse in countries where
this is applicable.
^ Is the room temperature lower than
the ambient temperature for which
the appliance is designed?
If so, raise the temperature of the
room.
Operating in a room which is too cold
will cause the cooling system to switch
off for too long, causing the freezer
compartment to become too warm.
. . . food has frozen together.
Use a blunt instrument, e.g. a spoon
handle or plastic scraper, to prise it
apart carefully.
^ Release the lamp cover at the front
(1) and then unclip it at the back (2).
31
Problem solving guide
^ Remove the lamp.
Lamp specification:
220 - 240 V, E 14 fitting
See the old lamp for the Wattage
required.
^ Replace the cover by clipping it in at
the rear and then pressing it in at the
sides.
. . . the floor of the refrigerator is wet.
The drain hole is blocked.
^ Clean the condensate channel and
drain hole.
If you still cannot remedy the fault
having followed these suggestions,
please contact the Miele Service
Department.
To prevent unnecessary loss of
temperature, it is advisable not to
open the door while waiting for the
appliance to be serviced.
32
Noises
Normal noises
What causes them
Brrrrr...
Humming noise made by the motor (compressor). This noise can
get louder for brief periods when the motor is switching on.
Blubb, blubb....
Click....
A gurgling noise can be heard when coolant is circulating
through the pipes.
Clicking sounds are made when the thermostat switches the
motor on and off.
Sssrrrrr....
Creak ...
On multi-zone and frost-free appliances you can sometimes just
hear the movement of air circulating inside the appliance.
Creaking sounds can be heard when material inside the
appliance expands.
Remember that the noise of the compressor and the coolant circulating in the
system is unavoidable.
Noises that you can
easily rectify
What causes them, and what can you do about
them
Rattling, vibrating
The appliance is uneven: Realign the appliance using a spirit
level, by raising or lowering the screw feet underneath the
appliance.
The appliance is touching another appliance or piece of
furniture: Move it away.
Drawers, baskets or shelves are unstable or sticking: Check
all removable items and refit them correctly.
Are any bottles or containers unstable or knocking against
each other? Separate them.
The transport cable clips are hanging loose at the back of
the appliance: Remove the clips.
33
After Sales / Guarantee
In the event of a fault which you cannot
correct yourself, or if the appliance is
under guarantee, please contact:
– your Miele Dealer
or
– Miele
(see back cover for contact details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your appliance. This
information is given on the data plate
inside your appliance.
Please note that telephone calls may
be monitored and recorded for
training purposes.
N.B. A call-out charge will be applied
for service visits where the problem
could have been resolved as described
in these instructions.
Guarantee
For information on the appliance
guarantee specific to your country
please contact Miele. See back cover
for contact details.
In the U.K. your appliance is
guaranteed for 2 years from the date of
delivery. However, you must activate
your cover by calling 0845 365 6640 or
34
Electrical connection
Electrical connection U.K.
Non-rewireable plugs (BS 1363)
All electrical work should be carried out The fuse cover must be re-fitted when
by a suitably qualified and competent changing the fuse, and if the fuse cover
person in strict accordance with current is lost, the plug must not be used until a
local and national safety (BS 7671 in
the UK).
suitable replacement is obtained. The
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is
embossed in words in the base of the
plug (as applicable to the design of the
plug fitted).
The appliance is supplied with a mains
cable and moulded plug ready for
connection to an a.c. single phase
220-240 V 50 Hz supply.
The voltage and frequency are given on
the data plate. Please ensure that these
match the household mains supply. The
fuse rating is quoted on the plug.
Replacement fuses should be ASTA
approved to BS 1362 and have the
correct rating. Replacement fuses and
fuse covers may be purchased from
your local electrical supplier.
Connection should be made via a
suitable switched socket which is easily
accessible. For extra safety it is
advisable to protect the appliance with
a suitable residual current device
(RCD).
WARNING
THIS APPLIANCE MUST BE
EARTHED
Do not connect the appliance to the
mains electricity supply by an extension
lead. Extension leads do not guarantee
the required safety of the appliance
(e.g. danger of overheating).
This appliance must not be connected
to the inverter of an autonomous power
supply, e.g. a solar power system.
When switching the appliance on, a
surge in power could trigger the safety
cut-out mechanism. This could damage
the electronic unit.
The appliance must not be used with
so-called energy saving devices. These
reduce the energy supply to the
appliance which could then become
too warm. Using such devices could
alter the specification of the product.
35
Installation
Climate range
Do not place any appliance which
gives off heat, such as a toaster or
microwave oven, on top of this
appliance, as this would increase
the appliance's energy
The appliance is designed for use
within certain climate ranges (ambient
temperatures), and should not be used
outside this range. The climate range of
the appliance is stated on the data
plate inside the appliance.
consumption.
Climate range
Ambient room
temperature
This refrigerator must not be
installed directly next to another
refrigerator or freezer.
SN
N
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
ST
T
The sides of this appliance are not
insulated, so installation next to
another refrigerator or freezer could
cause a build-up of condensate.
Further information is available from
your dealer.
Operating in a room which is too cold
will cause the cooling system to switch
off for too long, causing the internal
temperature in the appliance to rise
with the risk of food deteriorating and
going off.
Location
Ventilation
It should not be installed where it is
exposed to direct sunlight or directly
adjacent to a heat-producing appliance
such as an oven or a radiator. The
appliance should be installed in a dry,
well-ventilated room.
Air at the back of the appliance gets
warm. To ensure sufficient ventilation,
the vents must not be covered over.
They should be dusted on a regular
basis.
The room temperature should not go
above or below the climate range for
which the appliance is designed.
The higher the ambient temperature of
the room, the more energy the
Installation
^ Remove the cable clip from the back
of the appliance.
^ Check that all parts at the back of the
appliance are unhindered. Carefully
remove any hindrance.
appliance requires to operate.
^ Carefully push the appliance into
position
^ with the back of the refrigerator
against the wall.
36
Installation
Aligning the appliance
^ To align the appliance adjust the feet
using the spanner supplied.
37
Installation
Appliance dimensions
A
B
C
K 12020 S, K 12022 S
850 mm
600 mm
610 mm
38
Changing the door hinging
The appliance is supplied right hand
hinged. If left hand door hinging is
required, follow the instructions below.
^ Close the door.
^ Fit the appliance door onto upper
hinge pin d and then close the
appliance door.
^ Screw hinge bracket a into the lower
door bearing.
^ Unscrew lower hinge bracket a, and
remove.
^ Use the long slots in the hinge
bracket to align the door. Make sure
you have tightened all screws
properly.
^ Then lift the door down and off.
^ Take hinge pin b out of hinge
bracket a, then refit in the other hole
of the hinge bracket. (Use the
spanner supplied to unscrew and
refit the hinge pin).
^ Remove cover c and use it to cover
the now empty holes on the opposite
side.
^ Use the spanner supplied to unscrew
upper hinge pin d and refit it on the
other side.
^ Take care not to lose the washer.
39
Changing the door hinging
Changing the freezer
compartment door
Changing over the door handle
^ Carefully remove cover a and
stoppers b from the sides using a
flatheaded screwdriver.
^ Lower the cover on hinge plate a.
^ Unscrew hinge plate b, and remove
freezer compartment door c
together with the hinge plate.
^ Push the cover c over to the left and
then insert a suitable plastic or
wooden tool into the gap on the right
hand side d.
^ Unscrew door catch d.
^ Carefully lever cover c out.
Be careful not to let the " tool" slip,
causing damage to the appliance.
^ Turn door catch d by 180°, and
screw into place on the opposite
side.
^ Fit freezer compartment door c in
position at the top e, then tighten
hinge plate b securely.
^ Loosen screws e on the handle side
and in the middle, and remove
handle f.
^ Close the cover on hinge plate a.
Plug the holes with stoppers f
supplied.
40
Changing the door hinging
^ Turn the handle 180° and fit to the
opposite side.
^ First screw it at the side and then in
the middle g.
^ In the same way, replace cover a
and stoppers b on the opposite
side.
^ Refit middle cover c.
41
42
43
Alteration rights reserved / 1910
M.-Nr. 07 285 170 / 02
K 12020 S
K 12022 S
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