Miele Coffeemaker CVA 4080 User Manual

Operating and installation instructions  
Built-in coffee machine  
CVA 4080  
en - GB  
To avoid the risk of accidents  
or damage to the machine,  
it is essential to read these  
instructions before it is installed  
and used for the first time.  
M.-Nr. 07 120 790  
 
Contents  
Settings: Customising your machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Selecting a language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Time of day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Setting the time of day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Setting the timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Switch on at: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Switch off after: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Switch off at: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Activate: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Selecting or altering a user profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Create . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Change name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Selecting a User profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Amount of coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Pre-brewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Automatic rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Steam system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Lighting (with the machine switched on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Lighting (with the machine switched off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Displaying the number of cups of coffee already dispensed  
(Total no. of coffees) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
System lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Setting the water hardness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Main menu (changing the order) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Buzzer tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Plate warmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Factory default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Setting the portion sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
 
Contents  
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Water container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Waste container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Drip tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Grille with drip tray cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Coffee bean container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Coffee outlet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Interior and machine door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Brew unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Degreasing the brew unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Cappuccinatore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Thorough cleaning in the dishwasher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Machine front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Stainless steel fronts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Aluminium fronts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Descaling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Problem solving guide . .? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Electrical connection U.K., ZA, IRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Adjusting the door hinges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
 
Caring for the environment  
Disposal of the packing  
material  
Disposal of your old machine  
Electrical and electronic machines  
often contain materials which, if  
handled or disposed of incorrectly,  
could be potentially hazardous to  
human health and to the environment.  
They are, however, essential for the  
correct functioning of your machine.  
Please do not therefore dispose of it  
with your household waste.  
The transport and protective packing  
has been selected from materials which  
are environmentally friendly for  
disposal, and can normally be  
recycled.  
Ensure that any plastic wrappings,  
bags, etc. are disposed of safely and  
kept out of the reach of babies and  
young children. Danger of suffocation.  
Please dispose of it at your local  
community waste collection/recycling  
centre, and ensure that it presents no  
danger to children while being stored  
for disposal.  
Dispose of or recycle all packaging  
materials safely as soon as possible.  
Rather than just throwing these  
materials away, please ensure that they  
are recycled.  
It should be disconnected from the  
mains electricity supply by a competent  
person.  
5
 
Description of the machine  
External view  
aOperating sensor controls. Lowest sensor = On / Off  
bDisplay  
cOperating sensor controls. Lowest sensor "+ C" = Clear  
dUpper lighting  
eDoor handle  
fHot water spout  
gLower lighting  
hPlastic grille  
iDrip tray cover  
jCoffee spouts, height-adjustable  
kCapuccinatore spout, removable for cleaning  
lCappuccinatore suction tube, removable together with the Cappuccinatore  
spout  
6
 
Description of the machine  
Interior view  
aMaster switch  
bGround coffee chute cover  
cGround coffee chute  
dSlide control to select fineness of ground coffee  
eCoffee bean container  
fDrip tray with grid for easier carrying  
gWater container  
hBrew unit  
iWaste container  
7
 
Warning and safety instructions  
Safety with children  
This machine conforms with all  
relevant legal safety requirements.  
Improper use can, however, lead to  
personal injury and damage to  
property.  
Keep children away from the  
~
machine at all times. It is not a toy! To  
avoid the risk of injury do not allow  
children to play with it or to use the  
controls. Supervise its use by the  
elderly or infirm, and supervise children  
whilst you are using it. Children's skin is  
very sensitive, and reacts to hot  
To avoid the risk of accidents and  
damage to the machine, please  
read these instructions carefully  
before using it for the first time. They  
contain important notes on the  
installation, safety, operation and  
care of the machine.  
temperatures. Danger of scalding.  
Remember that coffee and espresso  
are not suitable drinks for children.  
Technical safety  
Keep these instructions in a safe  
place and pass them on to any  
future owner.  
Before setting up the machine,  
~
check it for any externally visible  
damage. Never install or attempt to use  
a damaged machine. Danger of injury.  
Correct application  
To avoid the risk of damage to the  
~
machine, make sure that the rating on  
the data plate corresponds to the  
voltage and frequency of the household  
supply, before connecting the machine  
to the mains supply. Consult a qualified  
electrician if in any doubt.  
The machine is intended for  
~
domestic use only for the preparation of  
espresso, cappuccino and coffee. Any  
other usage is not supported by the  
manufacturer and could be dangerous.  
The manufacturer cannot be held liable  
for damage resulting from incorrect or  
improper use or operation.  
The electrical safety of this machine  
~
can only be guaranteed when  
continuity is complete between it and  
an effective earthing system which  
complies with local and national safety  
regulations. It is most important that this  
basic safety requirement is present and  
tested regularly, and where there is any  
doubt, the household wiring system  
should be inspected by a qualified  
electrician.  
This machine is not intended for use  
~
by persons (including children) with  
reduced physical, sensory or mental  
capabilities, or lack of experience or  
knowledge, unless they have been  
given supervision or instruction  
concerning its use by a person  
responsible for their safety.  
The manufacturer cannot be held liable  
for damage or injury caused by the lack  
of or inadequacy of an effective  
earthing system (e.g. electric shock).  
8
 
Warning and safety instructions  
The machine must only be operated  
While the machine is under  
~
~
when built in, to ensure that all  
guarantee, repairs should only be  
undertaken by a service technician  
authorised by the manufacturer.  
Otherwise the guarantee will be  
invalidated.  
electrical components are shielded.  
Do not connect the machine to the  
~
mains electricity supply by an extension  
lead.  
Extension leads do not guarantee the  
required safety of the machine (e.g.  
danger of overheating).  
Faulty components must only be  
~
replaced by genuine Miele original  
spare parts. The manufacturer can only  
guarantee the safety of the machine  
when Miele replacement parts are  
used.  
The second electrical connection  
~
socket on the back of the machine may  
only be used for connecting a Miele  
EGW 4000-14 or 4000-29 plate warmer.  
Connecting any other appliance would  
damage the machine.  
The machine is only completely  
~
isolated from the electricity supply  
when:  
The machine is not suitable for use  
– the mains fuse is disconnected,  
~
in the open air, even when installed in a  
mobile unit (optional extra),  
– or the screw-out fuse is removed (in  
countries where this is applicable),  
This equipment may only be used in  
~
– it has been switched off at the wall  
socket and the plug has been  
withdrawn.  
mobile installations such as ships,  
caravans, aircraft etc. if a risk  
assessment of the installation has been  
carried out by a suitably qualified  
engineer.  
Never open the outer casing of the  
~
machine. Tampering with electrical  
connections or components and  
mechanical parts is highly dangerous  
to the user and can cause operational  
faults or electric shock.  
Installation work and repairs may  
~
only be carried out by suitably qualified  
and competent persons in accordance  
with current local and national safety  
regulations. Repairs and other work by  
unqualified persons could be  
If the coffee machine is to be built in  
~
above another appliance, there must  
be a full-width, closed shelf between  
them (except when it is combined with  
a Miele built-in plate warming drawer).  
dangerous and the manufacturer will  
not be held liable.  
Ensure current is not supplied to the  
machine until after installation,  
maintenance or repair work has been  
carried out.  
9
 
Warning and safety instructions  
Correct use  
substances. Do not put drinks  
containing sugar, or instant coffee in  
the machine.  
Caution. Danger of scalding. The  
spouts and the liquids dispensed  
are very hot.  
Never place a drink with ignited  
~
alcohol under the steam spouts. The  
flames could ignite plastic components  
and cause fire damage.  
Never look directly at the lighting or  
use optical instruments to look at it.  
The hot water and steam could  
~
The water piping and the  
cause scalding. Be very careful when  
using these functions. Make sure you  
do not come into contact with steam or  
hot water. The machine must never be  
used for cleaning objects.  
~
Cappuccinatore must be rinsed  
through and the machine cleaned  
thoroughly before the first drink is  
prepared.  
Only cold, fresh tap water should be  
Do not use the coffee machine if the  
~
~
used to fill the water container. Warm or  
hot water or other liquids could damage  
the machine. Change the water every  
day to prevent a build up of bacteria.  
Cappuccinatore has been dismantled.  
Danger of scalding from the hot steam.  
Do not use a steam cleaner to clean  
~
this machine. Pressurised steam could  
reach the electrical components and  
cause a short circuit.  
Do not on any account use mineral  
~
water. Mineral water will cause serious  
limescale deposits to build up in your  
machine and damage it.  
Clean the machine every day to  
~
prevent a build-up of bacteria. All parts,  
except the brew unit and the coffee  
bean container, are dishwasher safe.  
Never put anything other than  
~
roasted espresso/coffee beans in the  
coffee bean container. It must never be  
filled with ground coffee as this could  
damage the grinder.  
The machine should be descaled  
~
regularly, depending on the hardness  
of the water, with the descaling tablets  
supplied. The harder the water, the  
more often the machine must be  
descaled. The manufacturer cannot be  
held liable for damage arising from  
insufficient descaling.  
The ground coffee chute must never  
~
be filled with anything other than  
ground coffee or brew unit cleaning  
tablets. Otherwise the machine will be  
damaged.  
Sugar can damage the coffee  
Only use the descaling tablets  
~
~
machine. Only use pure coffee beans.  
Do not use coffee beans which have  
been treated with anything containing  
caramel, any kind of sugar or any other  
supplied by Miele and follow the  
instructions on the packet carefully.  
Use the exact proportions  
recommended. Otherwise the machine  
will be damaged.  
10  
 
Warning and safety instructions  
Depending on the natural oil content  
~
of the coffee used, the brew unit could  
become blocked. It is important  
therefore to clean the brew unit with a  
cleaning tablet after approx. 200  
coffees. (A reminder will appear in the  
display).  
Used coffee grounds should be put  
~
with the organic rubbish or on the  
compost heap, but not emptied down  
the sink, as they could block it.  
Never swing from or hang anything  
~
on the door when it is open as this  
could damage the machine.  
In countries where there are areas  
~
which may be subject to infestation by  
cockroaches or other vermin, pay  
particular attention to keeping the  
appliance and its surroundings in a  
clean condition at all times. Any  
damage which may be caused by  
cockroaches or other vermin will not be  
covered by the guarantee.  
The manufacturer cannot be held  
liable for damage caused by  
non-compliance with these Warning  
and Safety instructions.  
11  
 
Brief description  
This machine can be used to prepare  
espresso, coffee, cappuccino, milk  
froth and hot water .  
If two cups of coffee or espresso are  
required at the same time, the sensor  
next to "2 portions" must be pressed  
twice briefly. The machine will fill the  
cups in two stages with a slight pause  
in between.  
This machine has a container for coffee  
beans so that they can be freshly  
ground on demand for every cup to  
benefit fully from the flavour.  
The machine can be programmed to  
grind from 6 to 14 g of coffee,  
depending on the type. The  
The ground coffee can also be  
moistened with hot water  
programmed amount of coffee will be  
the same for all sizes of cup (espresso,  
coffee, cappucino).  
(Pre-brewing), to develop the aroma.  
Then hot water is forced at high  
pressure through the ground coffee.  
The fineness to which the coffee is  
If the machine is used by various  
people with different tastes and  
preferences, you can programme  
specific settings for up to ten  
individual users (User profiles).  
ground can be adjusted.  
The lighting can be switched on  
independently of operation. The upper  
and lower lighting can also be dimmed  
independently of one another.  
You can also add a portion of ready  
ground coffee should someone prefer  
a cup of decaffinated coffee, for  
example.  
For safety reasons, the electricity  
supply to the brewing system and the  
coffee grinder cuts out when the  
machine door is opened. The machine  
also features a system lock to prevent  
children from operating it.  
To prevent water from remaining in the  
pipes, any water left is expelled,  
resulting in a little trickle after the coffee  
has been dispensed. The coffee is then The easy to use programming facility  
ready.  
allows, amongst other things, the  
language in the display to be changed  
and the water hardness to be  
programmed in.  
The used coffee grounds are  
automatically emptied into the waste  
container. There is no need to remove  
the grounds manually after each cup.  
The size of cup can be programmed so  
that the correct amount is dispensed. If  
you decide to use a smaller cup than  
the programmed cup size, preparation  
can be halted at any time by pressing  
"+ C".  
12  
 
Brief description  
To ensure that the flavour can develop  
fully and be maintained for longer the  
machine has an additional function to  
automatically rinse and pre-warm the  
system when the machine is cold. The  
same function is used to flush coffee  
remains out of the system and the  
spouts after use.  
The hot water from the hot water spout  
is ideal for pre-warming the cups.  
So that the machine remains ready for  
use but does not use electricity  
unnecessarily, it will switch into Energy  
saving mode after a certain length of  
time.  
You can also programme the machine  
to switch on and off at a particular  
time every day.  
13  
 
Operating the coffee machine  
The following notes should help you get to know your coffee  
machine before starting to use it.  
Sensor controls  
This machine has sensor controls which react to touch. To  
operate the machine you only need to touch the relevant  
sensor.  
Display  
A double arrow will appear on the right of the display to  
indicate that further options are available on the left of the  
display. Touch the sensors on the right to scroll up or down  
to further options which will then appear on the left of the  
display.  
To select an option, simply touch the sensor beside it.  
Touching "+ C" will call up the previous menu and interrupt  
the preparation of coffee.  
Continue is used to call up further options and ok is used to  
save a setting.  
Before using for the first time  
The machine must be correctly installed and connected  
(see "Electrical connection" and "Installation") and also  
cleaned (see "Cleaning and care") before it is used for the  
first time.  
Remove any protective foil from the front of the machine.  
Switching on  
^ Touch the "s" sensor to switch on the machine.  
14  
 
Operating the coffee machine  
The welcome screen will be displayed each time the machine  
is switched on until the 5 drinks (including steam) have been  
prepared:  
Míele  
Willkommen  
When you use the machine for the very first time you will be  
prompted to select a language.  
^ Touch the sensor beside the language you want and then  
touch the sensor on the right beside "Continue".  
To get the best out of your coffee machine, and to  
set it up for your specific requirements please  
continue to work through these operating  
instructions. It really is worthwhile doing this as you will then  
be able to use your coffee machine to the best advantage.  
To ensure that any coffee residues from the factory testing  
process are removed from the brewing system, please  
throw away the first two cups of coffee.  
Switching off  
To switch the machine off:  
^ Touch the "s" sensor.  
The time of day will appear in the display and after a while the  
display will go out (depending on the setting, see "Settings:  
Customising your machine").  
If automatic rinsing is switched on, providing that coffee  
has actually been dispensed from the machine, the rinsing  
process will begin.  
15  
 
Adding water, coffee beans or ground coffee  
Please clean the machine thoroughly before filling the  
water container and the coffee bean container, (see  
"Cleaning and care").  
Filling the water tank  
The quality of the water plays an important part in  
the overall quality of the coffee. The water  
container should therefore be emptied and filled  
with fresh water every day. To remind you to do this the  
following message will appear in the display when you switch  
the machine on: Please fill with fresh water.  
Hot water and other liquids could damage the machine.  
Use cold, clean tap water and fill the machine every day.  
Do not on any account use mineral water. Mineral water  
will cause serious limescale deposits to build up in your  
machine and damage it.  
^ Open the machine door.  
^ Pull the water container forwards to remove it.  
16  
 
Adding water, coffee beans or ground coffee  
^ Take off the lid and fill the water container with cold, clean  
tap water up to the "Max." mark.  
A valve at the front of the water container will ensure that  
water cannot escape.  
^ Put the lid back on and replace the container in the  
machine, pushing it right to the back until it clicks into  
position.  
The water container must click into position and sit in the  
machine correctly to ensure the valve is sealed. If you do  
not hear it click into position or the water container  
protrudes slightly or does not sit flat on the floor, check  
whether the surface that the water container sits on is dirty  
and clean it if necessary.  
Filling the coffee bean container  
Only put roasted espresso or coffee beans in the  
container. Anything else, including ground coffee, will  
damage the grinder.  
Do not use coffee beans which have been treated with  
caramel, sugar or other substances. Do not put drinks  
containing sugar, or instant coffee in the machine. Sugar  
will damage the machine.  
^ Pull out the coffee bean container.  
^ Push back the lid and fill the container with roasted coffee  
beans.  
^ Pull the lid forwards again, push the coffee bean container  
back into place and close the machine door.  
17  
 
Adding water, coffee beans or ground coffee  
Adding ground coffee  
If you want to use ready ground coffee, you can add ground  
coffee to the specially designed coffee chute. To do this:  
^ Pull the cover for the coffee chute right out of the machine  
and open up the lid (1).  
^ Use the scoop supplied and place one level scoop of  
ground coffee into the coffee chute (2). Close the lid.  
^ Push the cover into the machine and close the machine  
door.  
The display will ask you if you want to make coffee with  
ground coffee.  
^ Touch the sensor beside "Yes".  
^ The display will change to the main menu and you can  
select the type of drink (see "Making coffee").  
If you have not added any ground coffee, you  
must select "No". Otherwise the machine will  
assume that there is ground coffee in the chute  
and so only water will be dispensed the next time coffee is  
made!  
18  
 
Making coffee  
Important: the water piping must be rinsed through every  
day and the machine cleaned thoroughly before the first  
drink of coffee is prepared. Rinsing will take place  
automatically if the Automatic rinsing programme option  
has been set to "On" and the machine is cold. Hot water  
will run out of both spouts into the drip tray once the  
machine has heated up.  
If the Automatic rinsing programme option has been set to  
"Off", select "Maintenance" to rinse the system (see  
"Cleaning and care").  
Switching on  
To switch the machine on:  
^ Touch the "s" sensor.  
The following message will appear briefly in the display:  
Information  
i
Please fill with fresh water.  
This is a reminder to fill the water container with fresh water.  
The following message will appear in the top line of the  
display:  
Heating-up phase - do not open the door  
ß Descale  
ß Standard n  
ß Settings F  
If the Automatic rinsing programme option has been set to  
"On" (factory default setting), the machine will be rinsed  
through after heating up and the main menu will appear.  
19  
 
Making coffee  
Pre-warming cups  
The cups should always be pre-warmed to allow the flavour  
to develop and be retained. The aroma of espresso does not  
react well to cold.  
The smaller the volume of coffee/espresso, the more  
important it is to pre-warm the cup. Use a plate warming  
drawer if you have one. If not you can warm them as follows:  
^ Place the cup under the hot water spout.  
^ Touch the lower sensor on the right until "Hot water" is  
visible on the left of the display.  
^ Touch the sensor beside "Hot water".  
^ Allow a little hot water to run into the cup to warm it and  
touch "+ C" to switch off the water.  
^ Leave the cup to warm for a while and then pour the water  
away.  
Adjusting the height of the coffee spouts  
You can adjust the height of the coffee spouts to suit the  
height of the cup so that the espresso or coffee will not cool  
down as quickly as it would if the spouts were further away  
from the cup. The crema will also be a better quality if the  
coffee does not have so far to go!  
^ Gently pull the coffee spouts downwards (see illustration).  
20  
 
Making coffee  
Preparing espresso and coffee from freshly ground beans  
^ Place a cup under the coffee spouts.  
The coffee is always dispensed simultaneously from both  
spouts.  
^ Touch the sensor beside espresso or coffee.  
The machine will now grind the coffee beans, pre-brew the  
ground coffee (if the programme option "Pre-brewing" has  
been set to "On") and the coffee will then be dispensed from  
the coffee spouts.  
Do not open the machine door during the brewing  
process. This will damage the machine.  
To ensure that any coffee residues from the factory testing  
process are removed from the brewing system, please  
throw away the first two cups of coffee.  
Cancelling preparation  
^ Touch the "+ C" sensor.  
Preparation will be stopped immediately.  
You can programme the size of portion dispensed  
for espresso, coffee and cappuccino according to  
individual and national tastes (see "Setting the  
portion sizes").  
21  
 
Making coffee  
To prepare two cups at the same time  
^ Place a cup under each of the coffee spouts.  
^ Touch the sensor beside espresso or coffee, and then  
touch the sensor beside "2 portions".  
The machine will now prepare a second portion of espresso  
or coffee a few seconds after the first one.  
Leave the cups under the coffee spouts until the  
main menu appears in the display. The  
preparation process is not finished until this  
appears.  
Making espresso and coffee using ready ground coffee  
Before making espresso or coffee using ready ground  
coffee, ensure that the main menu is showing in the  
display.  
After adding ground coffee to the specially designed coffee  
chute (see "Adding ground coffee"), the following question  
will appear in the display:  
Have you added ground coffee  
i
and do you want to make a drink now?  
ß No  
Yes ß  
^ Touch the sensor beside "Yes".  
22  
 
Making coffee  
If you have not added any ground coffee, you  
must select "No". Otherwise the machine will  
assume that there is ground coffee in the chute  
and so only water will be dispensed the next time coffee is  
made!  
^ Place a cup under the coffee spouts.  
The coffee is always dispensed simultaneously from both  
spouts.  
^ Touch the sensor beside espresso or coffee.  
The machine will prepare espresso or coffee, which will then  
be dispensed from the coffee spouts.  
Do not open the machine door during the brewing  
process. This will damage the machine.  
At the end of the process, the coffee machine will revert  
automatically to making coffee with coffee beans.  
Cancelling preparation  
^ Touch the "+ C" sensor during preparation.  
Preparation will be stopped immediately.  
To prepare two cups at the same time  
Only one portion can be prepared at a time when using  
ready ground coffee. This is because the machine will use all  
the ground coffee which has been added to the chute to  
prepare one coffee.  
23  
 
Making coffee  
Cappuccino and milk froth  
Using for the first time or after descaling  
Before the coffee machine leaves the factory, the pipework is  
completely pumped out. This also happens during the  
descaling process. For this reason, water must be pumped  
into the pipework before using the machine to make a  
cappuccino or to froth milk for the first time or after descaling:  
^ Place an empty cup under the Cappuccinatore spout.  
^ Touch the sensor beside "Froth".  
The Cappuccinatore will now draw water in for a while in  
order to fill the pipework. A trickle of water will come out of  
the Cappuccinatore spout.  
^ Once the machine has stopped, start the "Froth" process  
again.  
After a while, steam will come out of the Cappuccinatore  
spout and there will now be water in the system. You can now  
prepare a cappuccino or froth milk.  
24  
 
Making coffee  
Cappuccino  
To prepare a cappuccino you will need a large china or  
porcelain cup and a jug of milk.  
Froth is best made from cold milk. Any type of  
milk (cows, goats, rice, soya, etc) can be used to  
make froth. The fat content is also immaterial.  
Because the milk needs to be frothed, only one portion  
of Cappuccino can be prepared at one time.  
^ Place a jug of milk under the Cappuccinatore suction tube,  
and a cappuccino cup under the Cappuccinatore spout.  
^ Touch the sensor beside "Cappuccino".  
The machine begins to froth the milk, stops briefly and then  
some frothed milk is dispensed into the cup whilst the beans  
are being ground.  
When you have sufficient frothed milk in the cup, stop the milk  
frothing process by touching the sensor beside "ok".  
^ Then place the cappuccino cup under the two coffee  
spouts and touch the sensor beside "ok" to dispense the  
coffee.  
Your cappuccino is now ready!  
To stop the dispensing of coffee touch the sensor beside OK.  
Frothing milk  
To froth milk separately, use a cold, stainless steel jug that  
narrows towards the top.  
This helps the froth to maintain its structure.  
^ Fill the glass jug supplied with cold milk and place it under  
the Cappuccinatore suction tube. Place a stainless steel  
jug under the Cappuccinatore spout.  
^ Touch the sensor beside "Froth".  
25  
 
Making coffee  
The machine begins to froth the milk, stops briefly and then  
some frothed milk is dispensed into the stainless steel jug.  
When you have sufficient frothed milk in the stainless steel  
jug, stop the milk frothing process by touching the sensor  
beside "ok".  
Frothing milk and preparing coffee / espresso at the same time  
You can froth milk and prepare coffee / espresso at the same  
time (the steam system must be switched on via "Settings")  
by first touching the sensor beside the drink you want to  
prepare and then touching the lower sensor on the right  
beside "Froth".  
After frothing milk or making cappuccino  
Always clean the Cappuccinatore immediately  
after use as it is harder to clean once milk has  
dried on. Dried on milk can also block the  
Cappuccinatore, resulting in poor frothing results or even  
preventing it from working (see "Cleaning and care").  
26  
 
Setting the coffee grinder  
A good espresso or coffee with a thick, even crema (froth)  
depends not only on the quality, pressure and temperature of  
the water and the quality of the coffee beans, but also on the  
quantity of beans and how finely they are ground.  
The crema should have an even colour with dark stripes  
running through it.  
You can set the amount of coffee beans to be ground in the  
main menu (see "Settings: Customising your machine" -  
"Amount of coffee").  
Always adjust the amount of beans to be ground one  
stage at a time only and then let the machine grind this  
quantity before adjusting the amount again. Otherwise the  
machine will be damaged.  
There are various ways to tell whether the coffee grinder is  
set correctly:  
– If espresso or coffee flows too quickly into the cup, it  
means that the coffee has been ground too coarsely and  
the pressure is not sufficient. The grinder should be set on  
a finer setting.  
– If espresso or coffee only trickles into the cup, the coffee  
has been ground too finely and the coffee will be bitter.  
The grinder should be set on a coarser setting.  
– If the crema is evenly coloured but pale, this is also a sign  
that the coffee beans have been ground too coarsely.  
– If the crema is very dark brown on one side, graduating  
almost to white on the other, it suggests that coffee beans  
have been ground too finely.  
27  
 
Setting the coffee grinder  
To alter the grinder setting  
^ push the slide control to the left (for finer grinding) or to the  
right (for coarser grinding).  
You should be able to feel the notches when moving the slide  
control.  
If the slide refuses to move:  
^ close the machine and dispense a cup of espresso coffee.  
Then try the slide control again.  
28  
 
Settings: Customising your machine  
It is easy to customise your machine to suit your exact  
requirements. The following settings are available:  
Language: Czech, Danish, German, English, Spanish,  
French, Italian, Hungarian, Dutch, Norwegian, Polish,  
Portuguese, Finnish, Swedish, Turkish, Greek and Russian  
Time of day: You can set either a 24 hour or 12 hour clock  
and choose to have the Time of day display on or off  
Timer: You can activate the Timer and also adjust the  
settings. The following options are available in the "Set" menu:  
Switch on at:The machine can be set to switch on at a  
specific time of day.  
Switch off after: The machine can be set to switch off  
after a pre-set time. A time of between 15 minutes to 9  
hours can be set.  
Switch off at: The machine can be set to switch off at a  
specific time of day.  
Amount of coffee: You can set different amounts of coffee  
for espresso, coffee and cappuccino.  
Pre-brewing: Long, Normal, Without  
Temperature: The temperature for espresso, coffee,  
cappuccino and hot water can be set from minimum to  
maximum.  
Automatic rinsing: On, Off  
Steam system: On, Off  
Lighting: Automatic (On,Off), Dim (Upper, Lower)  
Total no. of coffees: Number of coffees made to date  
System lock: Can be activated, Cannot be activated  
Water hardness: soft 1, medium 2, hard 3, very hard 4  
User profile: Select, Create, (Change name, Delete,  
Change (Do not change, When switched on, After each use))  
Main menu: The different types of drink can be listed in the  
order in which you wish them to appear in the display.  
Display: Contrast, Brightness  
29  
 
Settings: Customising your machine  
Buzzer tones: Volume, Keypad tones  
Plate warmer: Automatic, On, Off  
Factory default: All settings, User profiles  
A more detailed explanation of the programme options is  
given in the individual sections.  
Selecting a language  
If you want to change the language used in the display, use  
the Settings menu and follow the flag symbol.  
Main menu  
ß Maintenance  
ß Standard n  
ß Settings F  
^ Touch the upper or lower sensor on the right until "Settings"  
is visible in the left of the display.  
^ Touch the sensor beside "Settings".  
Settings  
ß Language F  
ß Time of day  
ß Timer  
^ Touch the sensor beside "Language".  
^ Touch the sensor beside the language you want.  
Touch the upper or middle sensor in the right of the display  
to call up more languages.  
^ Touch the sensor beside "ok".  
Everything in the display will now appear in the language you  
have selected.  
Touch "+ C" to return to the main menu.  
30  
 
Settings: Customising your machine  
Time of day  
^ Touch the upper or lower sensor on the right until "Settings"  
is visible in the left of the display.  
^ Touch the sensor beside "Settings".  
Settings  
ß Language F  
ß Time of day  
ß Timer  
^ Touch the sensor beside "Time of day".  
Display  
The Time of day display can be switched on or off.  
If the Display On option is selected, the Time of day will  
always show in the display even when the machine is  
switched off.  
If the Display - On for 60 seconds option is selected, the  
Time of day display will go out approx. 60 seconds after the  
machine is switched off.  
A tick will appear beside the option which is currently set.  
Touch the sensor beside "ok" to confirm your selection.  
Touch "+ C" to return to the main menu.  
Clock format  
You can now choose for the time to be displayed as a 24 or  
12 hour clock by touching the sensor beside 12h clock or 24h  
clock.  
A tick will appear beside the option which is currently set.  
If you touch the sensor next to "ok", "Set the time of day" will  
appear in the display.  
31  
 
Settings: Customising your machine  
Setting the time of day  
^ Touch the sensor beside "Set".  
^ First set the hours by touching the sensors on the right  
beside "+" or "-". Then touch the sensor beside "ok".  
^ Now set the minutes by touching the sensors on the right  
beside "+" or "-". Then touch the sensor beside "ok".  
The time of day you have selected is now stored in memory.  
Setting the timer  
^ Touch the upper or lower sensor on the right until "Settings"  
is visible in the left of the display.  
^ Touch the sensor beside "Settings".  
Settings  
ß Language F  
ß Time of day  
ß Timer  
^ Touch the sensor beside "Timer".  
^ Touch the sensor beside "Set".  
There are three options:  
Switch on at:  
You can choose a time for the coffee machine to switch on  
automatically, e.g. in the morning for breakfast.  
^ Touch the sensor beside "Switch on at".  
^ Set the time you want the coffee machine to switch on at by  
touching the sensors on the right beside "+" or "-".  
^ Touch the sensor beside "ok".  
If you activate the Timer, the coffee machine will switch on  
every day at the time you have set.  
32  
 
Settings: Customising your machine  
If rinsing is set to "On", the machine will automatically  
carry out a brief rinse when it switches itself on.  
If the machine has switched itself on automatically 3 times  
and no drinks or hot water have been dispensed, the  
machine will not switch itself on again automatically! The  
programmed times will, however, remain in memory and  
can be reactivated after manually switching the machine  
on again. This prevents the machine switching itself on  
unnecessarily, for example whilst you are away on holiday,  
and you have not cancelled the automatic switching on  
procedure.  
Switch off after:  
To prevent the machine using electricity unnecessarily when  
it is not being used, it can be set to switch off automatically.  
This is done using the "Switch off after" option. A time of  
between 15 minutes to 9 hours can be set. This time is  
measured from the last time a drink was dispensed.  
^ Touch the sensor beside "Switch off after".  
For example, 0:15 means that the machine will switch off after  
15 minutes.  
^ Set the time after which you want the coffee machine to  
switch off, by touching the sensors on the right beside "+"  
or "-".  
^ Touch the sensor beside "ok" to save the setting.  
The machine will now switch off after the time you have set.  
If rinsing is set to "On" and the machine has been used  
for making drinks, it will automatically carry out a brief  
rinse before it switches itself off.  
Switch off at:  
If you always use your machine at a particular time of the day  
you can set it to switch off automatically at a specific time.  
^ Touch the sensor beside "Switch off at".  
^ Set the time at which you want the coffee machine to switch  
off by touching the sensors on the right beside "+" or "-".  
33  
 
Settings: Customising your machine  
^ Touch the sensor beside "ok".  
If you activate the Timer, the coffee machine will switch off  
every day at the time you have set.  
If rinsing is set to "On" and the machine has been used for  
making drinks, it will automatically carry out a brief rinse  
before it switches itself off.  
Activate:  
If you touch the sensor beside "Activate", the "Switch on at"  
and "Switch off at" options will appear in the display.  
A tick will appear beside the option if it has been activated,  
and the machine will then switch on or off at the pre-set time.  
Touch the sensor beside the option to add or remove the tick.  
Selecting or altering a user profile  
To cater for different tastes and preferences, you can enter  
up to 10 individual user profiles and also allocate different  
settings for amount of coffee, temperature, pre-brewing  
and portion size to them later (see "Setting the portion  
sizes").  
To set a User profile,  
^ touch the sensor beside "Settings".  
Settings  
ß System lock  
ß Water hardness  
ß User profile  
^ Touch the sensor beside "User profile".  
A tick will appear beside the user profile which is currently  
set.  
The Standard profile is allocated with standard settings.  
34  
 
Settings: Customising your machine  
Create  
To create a new User profile,  
^ Touch the sensor beside "Create".  
^ Touch the middle sensor on the right or left of the display  
until the first letter is highlighted. Then touch the sensor  
beside "Select character".  
^ Repeat this step until the name you want for the new User  
profile appears in the display.  
To delete a letter or number,  
^ touch the sensor beside "Delete character".  
The last letter or number will be deleted.  
To save the name,  
^ Touch the sensor beside "ok".  
If you do not wish to save the name,  
^ touch "+ C".  
Delete  
If you want to delete the User profile completely,  
^ touch the sensor beside "Delete".  
^ Touch the sensor beside the name you want to delete.  
^ Touch the sensor beside "ok".  
As a safety measure, you will be asked if you are sure you  
want to delete the name.  
^ Touch the sensor beside "Yes" if you are sure that you want  
to delete the selected name.  
The name you have selected will be deleted from the list.  
Change name  
^ If you want to change a name, touch the sensor next to  
"Change name" and touch the sensor beside "ok".  
^ Now change the name and touch the sensor beside "ok".  
35  
 
Settings: Customising your machine  
Change  
You can programme the machine so that it always reverts to  
the Standard profile or so that it continues to operate using a  
User profile you have set.  
To set the profile to be used:  
^ touch the sensor beside "Change".  
You can now select one of the following:  
Do not change  
The machine will continue to operate using the User profile  
you have selected until you select another User profile.  
When switched on  
Each time the machine is switched on it will automatically  
select the Standard user profile regardless of which Profile  
was set before the machine was last switched off.  
After each use  
The machine will automatically revert to the Standard User  
profile each time a drink is dispensed.  
^ Touch the sensor beside the setting of your choice, and  
then touch the sensor beside "ok".  
Selecting a User profile  
To select a User profile:  
^ Touch the sensor beside "Standard" in the main menu, and  
then touch the sensor beside the Profile you wish to select.  
(You can also select a User profile directly via the main  
menu if this has been activated under the Settings:User  
profile menu).  
^ Then touch the sensor beside "ok".  
36  
 
Settings: Customising your machine  
Amount of coffee  
Both the flavour and the crema on the coffee depend on the  
quantity of ground coffee used.  
6 to 14 grams of coffee beans are used per cup, depending  
on the type of coffee. The greater the quantity, the stronger  
the espresso, coffee or cappuccino.  
The quality of the crema is also affected by the quantity:  
– If the crema is evenly coloured but pale, it could mean that  
too little coffee is being used.  
– If the crema is very dark brown on one side, graduating  
almost to white on the other, it could mean that too much  
coffee is being used.  
Select the User profile for which you want to set the amount of  
coffee, and  
^ touch the sensor beside "Settings".  
Settings  
ß Time of day  
ß Timer  
ß Amount of coffee  
^ Touch the sensor beside "Amount of coffee".  
You can set different amounts of coffee beans to be ground  
for espresso, coffee and cappuccino, according to taste.  
^ Touch the sensor beside type of drink for which you want to  
set the amount of coffee.  
^ Touch the middle sensor on the left or the right to set the  
amount of coffee higher or lower.  
^ Touch the sensor beside "ok" to save the setting for this  
User profile in memory.  
Pre-brewing  
You can programme the machine to pre-brew for a standard  
length of time, a longer time or you can switch off the  
pre-brewing function. The machine is delivered with  
Pre-brewing set at Off (= Without).  
37  
 
Settings: Customising your machine  
When the pre-brewing function is switched on, the freshly  
ground coffee is first moistened with a little hot water. Then  
the remaining water is forced through the moistened coffee at  
high pressure.  
When the pre-brewing function is switched off, the hot water  
is forced through the coffee immediately.  
Select the User profile for which you want to set the  
pre-brewing function and  
^ touch the sensor beside "Settings".  
Settings  
ß Timer  
ß Amount of coffee  
ß Pre-brewing  
^ Touch the sensor beside "Pre-brewing".  
A tick will appear beside the option which is currently set.  
^ Touch the sensor beside the setting you want and touch  
the sensor beside "ok" to save the setting.  
Temperature  
The machine can be set at different temperatures to suit  
varying coffee drinking habits.  
Five temperature levels are available for each drink option  
and three for hot water. Maximum is the highest temperature,  
minimum the lowest.  
Not all types of coffee can withstand a high  
temperature. Certain types are too delicate and  
the crema on top would not be so good.  
If you live in an area which is more than 3000 m above sea  
level, set all temperatures lower because water has a lower  
boiling point at higher altitudes.  
Select the User profile for which you want to set the  
temperature of the drinks, and  
^ touch the sensor beside "Settings".  
38  
 
Settings: Customising your machine  
Settings  
ß Amount of coffee  
ß Pre-brewing  
ß Temperature  
^ Touch the sensor beside "Temperature".  
You can set different temperatures for espresso, coffee,  
cappuccino and hot water.  
^ Touch the sensor beside the type of drink for which you  
want to set the temperature.  
^ Touch the upper or middle sensor on the right until the  
temperature you want appears and then touch the sensor  
beside the required temperature.  
A tick will show which temperature is currently set for this  
type of drink.  
^ Touch the sensor beside "ok".  
You can now alter the temperatures for the other drinks in the  
same way.  
^ If you do not want to alter the temperature of any of the  
other drinks, touch "+ C".  
Automatic rinsing  
To remove any coffee grounds from the system, the water  
piping must be rinsed through before the first drink of the day  
is prepared. If programme option "Automatic rinsing" is set to  
"On", rinsing will start automatically when the machine is  
switched on and cold. This will also pre-heat the system  
because hot water is used for the rinse process. A message  
will appear in the display to let you know what is happening.  
The machine will also run an automatic rinse before it  
switches off, if it has been used to prepare a drink.  
The machine is delivered with the Automatic rinsing  
option set to "On".  
To switch off Automatic rinsing,  
^ touch the sensor beside "Settings".  
39  
 
Settings: Customising your machine  
Settings  
ß Pre-brewing  
ß Temperature  
ß Automatic rinsing  
^ Touch the sensor beside "Automatic rinsing".  
A tick will appear to show if the Automatic rinsing option is on  
or off.  
^ Touch the sensor beside "On" or "Off" and then touch the  
sensor beside "ok" to save the setting.  
It is a good idea to set this option to "On" so that  
the rinse process cannot be forgotten.  
Steam system  
The machine has two heating systems. This means that the  
coffee machine can be used not only to prepare  
espresso/coffee but also to prepare milk froth/cappuccino  
using steam at any time. However, the steam system can be  
switched off if the machine is rarely used to prepare milk  
froth/cappuccino. This saves energy as the steam heating  
system is not heated up.  
If you select froth or cappuccino when the steam heating  
system is switched off, the machine will not produce any  
steam until it has heated itself up.  
The steam heating system remains active as long as the  
machine is still on.  
The machine is delivered with the steam system set to On.  
To switch off the steam system,  
^ touch the sensor beside "Settings".  
Settings  
ß Temperature  
ß Automatic rinsing  
ß Steam system  
^ Touch the sensor beside "Steam system".  
A tick will appear to show if the Steam system is on or off.  
^ Touch the sensor beside "On" or "Off" and then touch the  
sensor beside "ok" to save the setting.  
40  
 
Settings: Customising your machine  
Lighting (with the machine switched on)  
The "Lighting" option in the "Settings" menu allows you to  
decide which type of lighting to have when the machine is  
switched on. The lighting can be switched on automatically,  
switched off or even dimmed. The dimming option also allows  
you to dim just the upper or lower lighting to suit your  
individual requirements.  
Never look directly at the lighting or use optical  
instruments to look at it.  
To alter the lighting,  
^ touch the sensor beside "Settings".  
Settings  
ß Automatic rinsing  
ß Steam system  
ß Lighting  
^ Touch the sensor beside "Lighting".  
^ Touch the sensor beside "Automatic" or "Dim".  
The options are:  
Automatic  
On:  
The lighting will come on when the machine is switched on  
and will go out when the machine is switched off.  
Off:  
The lighting will not come on.  
Dim  
The brightness of the upper and lower lighting can be set  
independently of one another.  
^ Touch the sensor beside "Upper" or "Lower".  
^ Touch the middle sensor on the left or the right to set the  
brightness.  
^ Touch the sensor beside "ok" to save the setting.  
^ Touch the "+ C" sensor to return to the previous settings.  
41  
 
Settings: Customising your machine  
Lighting (with the machine switched off)  
14:18  
ß Lighting  
W ß  
"Lighting" in the initial menu (which is only visible if the time of  
day display has been set) allows you to select the type of  
lighting for when the machine is switched off. This means  
that the machine can be lit up even when it is not being used.  
You can switch the lighting on or off or use the dim option if  
you find that the upper or lower lighting is too bright or not  
bright enough, meaning that you can adjust it to suit your  
individual requirements. You can also set a specific time after  
which the lighting will switch off.  
The options are:  
Status  
On  
The lighting remains on, even when the machine is switched  
off.  
Off  
The lighting is switched off when the machine is switched off.  
Switch off after  
^ Touch the sensor beside "Switch off after".  
For example, 0:15 means that the lighting will switch off after  
15 minutes. A time of between 15 minutes up to 9 hours can  
be set.  
^ Set the time after which you want the lighting to switch off  
at by touching the sensors on the right beside "+" or "-".  
^ Touch the sensor beside "ok" to save the setting.  
The lighting will now switch off after the time you have set.  
42  
 
Settings: Customising your machine  
Dim  
These are the same as the settings for "Dim" when the  
machine is switched on.  
Touch the sensor beside "ok" to save the settings.  
Touch "+ C" to return to the previous options.  
Displaying the number of cups of coffee already dispensed  
(Total no. of coffees)  
If you touch the sensor beside "Total no. of coffees", the  
number of espressos, coffees and cappuccinos dispensed to  
date will appear in the display. The Settings menu will  
reappear after a few seconds or if you touch the sensor  
beside "ok".  
System lock  
The machine can be locked to ensure that it is not operated  
by unsupervised children or persons who are unacquainted  
with the operating instructions.  
Before you can activate the system lock you must first do the  
following via the Settings menu:  
^ Touch the sensor beside "Settings".  
Settings  
ß Lighting  
ß Total no. of coffees  
ß System lock  
^ Touch the sensor beside "System lock".  
The tick will show if the system lock has been set to "Can be  
activated" or "Cannot be activated".  
^ Touch the sensor beside "Can be activated".  
If you touch the sensor beside "Cannot be activated" then  
the machine cannot be locked (safety feature).  
^ Touch the sensor beside "ok" and switch off the machine.  
^ Touch the lower sensor on the right beside W.  
43  
 
Settings: Customising your machine  
^ Touch the sensor beside "On" and then the sensor beside  
"ok".  
The machine is now locked and cannot dispense. A closed  
lock symbol X will appear in the display.  
To deactivate the system lock  
^ Touch the lower sensor on the right beside X.  
^ Touch the sensor beside "Off" and then the sensor beside  
"ok".  
The machine is now unlocked and can be used to make  
drinks again.  
Setting the water hardness  
For trouble-free operation of the coffee machine, and to  
ensure that the descaling reminder appears in the display at  
the appropriate time, it is important to set the water hardness  
level. The water hardness level indicates how much calcium  
is dissolved in the water. The higher the calcium content, the  
harder the water, and the harder the water, the more often the  
machine will need to be descaled.  
The machine measures the amount of water which has been  
taken in (including the amount required for producing steam).  
The amount of water which the machine can use before it  
needs to be descaled will depend on the water hardness  
level set. Less water will be used in hard water areas than in  
soft water areas.  
Your local water authority will be able to tell you the hardness  
of water in your area. Alternatively, you can measure the  
hardness yourself using the enclosed test strip:  
44  
 
Settings: Customising your machine  
^ Dip the strip in your drinking water for approximately a  
second, then shake off any excess water. The result will be  
evident after about a minute.  
If the water is harder than 40 °d / 7.0 mmol/l, limescale will  
build up more rapidy than with soft water. Descaling will  
need to be carried out more regularly than stated to  
prevent limescale damage to the machine.  
The machine has four programmable levels:  
Level  
Hardness  
(local water)  
°d  
mmol/l  
Water through-flow  
in litres  
(machine)  
Steam through-flow  
in minutes  
Soft 1  
1 (soft)  
0 - 3  
4 - 7  
0 - 0.6  
0.7 - 1.3  
1.3 - 2.5  
2.5 - 3.8  
approx. 200 l  
approx. 240 min  
Medium 2  
Hard 3  
1 (soft)  
approx. 160 l  
approx. 180 min  
2 (medium)  
7 - 14  
approx. 120 l  
approx. 120 min  
Very hard 4 3 (hard)  
4 (very hard)  
14 - 21  
approx. 80 l  
above 21 above 3.8  
approx. 60 min  
To set the correct water hardness level,  
^ touch the sensor beside "Settings".  
Settings  
ß Total no. of coffees  
ß System lock  
ß Water hardness  
^ Touch the sensor beside "Water hardness".  
45  
 
Settings: Customising your machine  
^ Touch the upper or middle sensor on the right until the  
correct water hardness is visible on the left of the display.  
^ Touch the sensor beside the correct water hardness.  
A tick will appear beside the water hardness which is  
currently set.  
^ Touch the sensor beside "ok" to save the setting.  
Main menu (changing the order)  
The different drink options appear in the main menu display  
in a particular order. You can see the full list of drinks in the  
display by scrolling down. If, for example, your favourite drink  
is cappuccino, you can place cappuccino first in the list  
using this menu function, avoiding the need to scroll down to  
cappuccino every time.  
^ Touch the sensor beside "Settings".  
Settings  
ß User profile  
ß Main menu  
ß Display  
^ Touch the sensor beside "Main menu".  
Set programme for position 1  
ß Espresso  
p
ß Coffee  
ß Back  
^ Scroll down until the drink you require at the top of the  
menu appears in the display, and touch the sensor beside  
the drink.  
A tick appears next to the drink selected.  
^ Touch the sensor beside "Continue".  
You will now be asked to set the programme for position 2.  
Proceed as for position 1.  
Once 4 positions have been set, the machine comes out of  
the main menu programme automatically.  
46  
 
Settings: Customising your machine  
Display  
You can adjust both the contrast and the brightness of the  
display:  
^ Touch the sensor beside "Settings".  
Settings  
ß User profile  
ß Main menu  
ß Display  
^ Touch the sensor beside "Display".  
^ Touch the sensor beside Contrast or Brightness and set the  
level with the middle sensor on the right or left of the  
display.  
^ Touch the sensor beside "ok" to save the setting.  
Buzzer tones  
You can choose for an audible tone to sound each time a  
sensor is touched.  
^ Touch the sensor beside "Settings".  
Settings  
ß Main menu  
ß Display  
ß Buzzer tones  
^ Touch the sensor beside "Buzzer tones".  
You can now choose whether you want an audible tone to  
sound each time a sensor is touched (touch the sensor  
beside "On") or not (touch the sensor beside "Off").  
If you select "On", you can then set the volume. The higher  
the number, the louder the audible tone.  
47  
 
Settings: Customising your machine  
Plate warmer  
You can connect a Miele EGW 4000-14 or EGW 4000-29  
plate warmer to the coffee machine using a special  
connection cable available as an optional accessory from  
your Miele Dealer or the Miele Spare Parts Department.  
Once the plate warmer is connected, you will need to "install"  
the plate warmer in the "Settings" menu.  
^ Touch the sensor beside "Settings".  
Settings  
ß Display  
ß Buzzer tones  
ß Plate warmer  
^ Touch the sensor beside "Plate warmer".  
There are three options:  
Automatic  
The plate warmer will switch on and off together with the  
coffee machine. The plate warmer must be switched on with  
the On/Off control.  
If you have programmed the coffee machine to switch on at a  
specific time, the plate warmer will always switch on approx.  
30 minutes before the coffee machine is due to switch on so  
that your cups are warmed up ready for your coffee!  
On  
You can switch the plate warmer on and off manually  
whenever you want, independently of the coffee machine.  
Off  
The plate warmer will not switch on because the coffee  
machine is not supplying it with any electricity. The coffee  
machine is delivered with "Off" as the default setting.  
48  
 
Settings: Customising your machine  
Factory default  
Selecting "Factory default" will take you into the sub-menu.  
You can then select whether you want to reset All settings  
back to the factory default settings (Timer, Automatic rinsing,  
Steam system, Lighting, System lock, Water hardness,  
Display, Plate warmer, the most recently selected type of  
coffee, User profiles and all the Standard settings), or to  
delete the User profiles.  
If you want to select either of these two options,  
^ touch the sensor beside "Yes" to reset the factory default  
settings. Touch the sensor next to "No" if you want to keep  
your settings rather than resetting them to the factory  
default.  
49  
 
Setting the portion sizes  
The flavour of the coffee produced depends on the type of  
coffee, the amount of coffee used, how finely the beans are  
ground and particularly, the quantity of water used. Not all  
cups are the same size. To ensure the machine uses the right  
amount of water to suit your taste and your cups, you can  
programme in the amount to be used.  
Espresso a quantity of water of between approx. 30 up to  
125 ml can be set,  
Coffee a quantity of water of between approx. 30 up to  
250 ml can be set,  
Hot water a quantity of between approx. 30 up to 250 ml  
can be set,  
Cappuccino - cappuccino uses (milk) froth and espresso.  
The time for frothing milk can be individually controlled. The  
quantity of water for espresso can be between approx. 30  
up to 125 ml.  
^ Place the cup you want to use under the coffee spouts  
(with cappuccino sized cups, place the cup underneath  
the Cappuccinatore spout first of all).  
^ Touch the sensor beside the type of drink for which you  
want to set the water quantity until "Programme the amount"  
appears under the type of drink in the display.  
^ Then stop touching the sensor.  
^ When you have sufficient hot water in the cup, touch the  
sensor next to "ok".  
When setting the Cappuccino amount place the cup  
under the coffee spouts and touch the sensor until  
"Programme the amount" appears.  
The portion size for the type of drink is now set and stored in  
memory. The quantity of water which you have set for the  
particular type of drink will now be dispensed every time this  
drink is prepared.  
If you do not stop the flow of water whilst setting the amount,  
the flow will stop automatically when it has reached the  
maximum amount possible. This amount is then memorised  
for the drink.  
50  
 
Cleaning and care  
Always allow the machine to cool down before cleaning.  
Danger of scalding.  
Do not clean the machine with a steam cleaner as this will  
damage the machine.  
Never use cleaners containing chlorides, acids, soda or  
scouring agents. These would damage the surface.  
It is important to clean the machine regularly, as the used  
coffee grounds will soon go mouldy.  
With the exception of the brew unit and the coffee bean  
container, all removable parts can be cleaned in a  
dishwasher. If the parts are cleaned frequently in a  
dishwasher, they can become discoloured from regular  
contact with food residues (e.g. tomatoes) in the dishwasher.  
Rinsing  
If you have set the automatic rinsing function to off because  
you do not want the machine to rinse the brewing system  
automatically, you will need to rinse the system through  
manually. This needs to be done before making the first drink  
of the day and also after making the last drink of the day.  
Main menu  
ß Maintenance  
ß Standard n  
ß Settings F  
^ Touch the upper or lower sensor on the right until  
"Maintenance" is visible on the left of the display.  
^ Touch the sensor beside "Maintenance".  
^ Touch the sensor beside "Rinse system".  
Water will run out of the coffee spouts and the hot water spout  
and the piping will be rinsed through. Remember to place a  
suitable container under the spouts first!  
Touch "+ C" after the process has finished.  
51  
 
Cleaning and care  
Water container  
Empty the water container daily and fill with fresh, cold  
drinking water just before use.  
When cleaning, make sure that there is no soiling in the  
area around the valve. Otherwise the container will not sit  
correctly and this could result in water leaking from the  
machine.  
^ Clean the surface the water container sits on thoroughly.  
Waste container  
After a certain period of time a reminder to empty the waste  
container will appear in the display. The waste container must  
be cleaned when this message appears. However it is better  
to clean the waste container every day to prevent coffee  
grounds from turning mouldy.  
There will probably also be water in the waste container left  
over from the rinsing process.  
Lining the waste container with one or two pieces  
of kitchen paper towel will make it easier to tip the  
grounds out.  
^ Pull the waste container forwards to remove it.  
^ Clean the waste container with hot water and a little  
washing-up liquid or in the dishwasher and dry with a cloth.  
52  
 
Cleaning and care  
^ Also clean the now accessible area in the machine where  
the waste container sits, thoroughly.  
^ Push the waste container fully back into the machine.  
Drip tray  
There is a sensor in the drip tray which causes a message to  
appear in the display when the drip tray is full and needs to  
be emptied. Remove the tray and empty and clean it when  
this message appears.  
However, to avoid a build-up of odours, the drip tray should  
be cleaned every day.  
After running the last rinse you should leave the drip tray  
in position for a while before cleaning it so that you catch  
any remaining water from the system.  
^ Open the machine door and carefully remove the drip tray  
from the machine.  
There is a grid in the drip tray. This grid prevents the water  
from spilling out of the drip tray when it is being carried.  
^ Clean the drip tray and the grid with hot water and a little  
washing-up liquid, or in the dishwasher and dry with a  
cloth.  
Make sure that the metal contact discs at the top of the  
drip tray are cleaned and dried properly. These metal  
discs send a signal to the machine when the drip tray is  
full or if it is not in the machine. The discs will not convey  
these messages if they are dirty or damp.  
53  
 
Cleaning and care  
^ Push the drip tray with the grid along the right hand edge  
back into the machine.  
^ Close the machine door.  
Grille with drip tray cover  
^ Take the grille and drip tray cover out and wash them.  
Coffee bean container  
The coffee bean container must be cleaned by hand with  
hot water and a little washing-up liquid.  
^ Take the coffee bean container right out of the machine  
and then push the lid back to remove it.  
^ Clean the coffee bean container and the lid and then dry  
them both thoroughly.  
^ Push the lid back on and push the container back into  
place in the machine.  
54  
 
Cleaning and care  
Coffee outlet connection  
The part which connects the brew unit and the coffee outlet is  
located on the inside of the machine door.  
^ Clean this connection regularly with a damp cloth, taking  
care not to wipe the grease off the seal.  
^ Lubricate the seal at least once a month with the grease  
supplied.  
Interior and machine door  
^ First take out all removable parts and then clean the interior  
and the machine door with a mild solution of hot water and  
washing-up liquid.  
You can use a vacuum cleaner to remove dry  
ground coffee residues.  
^ Also clean the small drip tray in the lower part of the inside  
of the door thoroughly.  
55  
 
Cleaning and care  
Brew unit  
The brew unit must be cleaned manually once a week  
because the moving parts are lubricated and the rubber  
seals could become brittle in a dishwasher.  
^ Remove the water container, waste container and the  
coffee chute cover.  
^ Press the light coloured button under the handle of the  
brew unit a and whilst doing so turn the handle in the  
direction of the arrow b.  
^ Press the catch in front of the brew unit c downwards and  
pull the brew unit carefully out of the machine.  
If this can only be done with difficulty, it is not correctly  
positioned, (see "Problem solving guide").  
^ Clean the brew unit thoroughly under hot running water  
without washing-up liquid.  
Leave the handle in the same position, otherwise the  
brew unit will be out of alignment and you will not be able  
to push it back into the coffee machine.  
56  
 
Cleaning and care  
^ Wipe any remaining coffee off the two filters. One filter is  
located in the funnel a and the other to the left of the  
funnel b.  
^ Dry the funnel area a to prevent ground coffee from  
sticking to it.  
^ Clean the inside of the machine and remove any coffee  
residues. It is best to use a vacuum cleaner to remove dry  
ground coffee.  
^ Place the brew unit on the guide runners and keeping it  
straight, push it into the machine.  
^ Press the light coloured button under the handle of the  
brew unit a and whilst doing so turn the handle in the  
direction of the arrow b.  
57  
 
Cleaning and care  
Degreasing the brew unit  
Depending on the natural oil content of the coffee  
used, the brew unit could become blocked. It  
should therefore be cleaned after approx. 200  
portions have been prepared using the cleaning tablets  
supplied with the machine. These have been specially  
formulated for use in this coffee machine and are available  
from your Miele Dealer, from the Miele Spare Parts  
Department, or via the internet (depending on country).  
To remind you to degrease the brew unit, the message  
"Please run the cleaning programme" will appear in the  
display after 200 portions. It will not go out until the  
cleaning programme has been carried out.  
The cleaning programme lasts for approx. 6 minutes.  
Main menu  
ß Maintenance  
ß Standard n  
ß Settings F  
^ Touch the upper or lower sensor on the right until  
"Maintenance" is visible on the left of the display.  
^ Touch the sensor beside "Maintenance".  
^ Touch the sensor beside "Cleaning".  
Various messages will now appear in the display. Please  
follow the prompts.  
So that you do not have to empty the drip tray too  
frequently, place a container which can hold  
approx. 1.2 litres unter the coffee spouts.  
However, since the inside of the machine is also being rinsed  
through, you will still need to empty the drip tray so that the  
cleaning programme can continue running.  
58  
 
Cleaning and care  
When Please place a cleaning tablet in the ground coffee  
chute appears in the display,  
^ Remove the coffee chute cover and open the lid of the  
coffee chute.  
^ Place a cleaning tablet into the coffee chute.  
^ Close the lid, replace the coffee chute cover and close the  
machine door.  
^ Touch the sensor beside "Continue".  
Carry out the prompts which appear in the display.  
When Cleaning programme finished appears in the display,  
the brew unit has now been cleaned of all residues and  
cleaning agents.  
^ Touch the "+ C" sensor to return to main menu.  
Cappuccinatore  
The Cappuccinatore must be cleaned each time milk is  
frothed (including for cappuccino) so that milk residues do  
not dry on and cause a blockage.  
Carrying out the "Rinse Cappuccinatore" programme is  
not a substitute for cleaning it thoroughly in the  
dishwasher.  
59  
 
Cleaning and care  
^ Touch the sensor beside "Maintenance".  
^ Touch the sensor beside "Rinse Cappuccinatore".  
^ Place a glass of water under the suction tube and a  
descaling funnel under the Cappuccinatore spout to direct  
the water safely into the drip tray and touch the sensor  
beside "ok".  
The Cappuccinatore will draw up water for a while to rinse it  
through.  
Remember to empty the drip tray afterwards.  
Thorough cleaning in the dishwasher  
The Cappuccinatore needs to be cleaned thoroughly. To do  
this, remove the parts from the machine and clean them in  
the dishwasher. It is very important to do this regularly to  
avoid the Cappuccinatore becoming blocked over time with  
dried on milk residues which are not removed by the normal  
rinsing cycle.  
^ Turn the cover above the spout in the direction of the arrow  
a.  
^ Carefully pull the Cappuccinatore spout and suction tube  
downwards out of the machine b.  
60  
 
Cleaning and care  
^ Dismantle the parts. Remove the part with the seals by  
turning and then pulling it.  
^ Wash the parts in the dishwasher. After cleaning, lubricate  
the seals with the grease supplied.  
Make absolutely sure that none of the small holes in the  
parts are blocked (see arrow). You can knead the soft  
parts to unblock them. This is important for trouble-free  
operation of the machine. On no account use a needle as  
this would damage the parts.  
^ Reassemble the parts as shown. Make sure that the lugs  
(see arrow) are underneath and  
61  
 
Cleaning and care  
^ that all the guide points line up.  
^ Place the Cappuccinatore in the machine from below a  
and turn the cover above the spout in the direction of the  
arrow b.  
Do not use the machine without the Cappuccinatore in  
place. Steam would escape, uncontrolled, from the  
machine. Danger of scalding and the machine would be  
damaged.  
62  
 
Cleaning and care  
Machine front  
^ Clean the front of the machine with a solution of hot water  
and washing-up liquid applied with a damp cloth. Wipe  
everything dry with a soft cloth.  
Make sure that no water penetrates behind the display.  
E-Cloth  
A microfibre "E-Cloth" is available from the Miele UK Spare  
Parts Department, or via the internet (depending on country),  
which is suitable for cleaning surfaces such as stainless  
steel, glass, plastic and chrome without the use of chemicals.  
Avoid the following on all types of front:  
– cleaning agents containing soda, ammonia, acids or  
chlorides,  
– solvent-based cleaning agents,  
– cleaning agents containing descaling agents,  
– dishwasher cleaner,  
– abrasive cleaning agents, e.g. powder cleaners and cream  
cleaners.  
– hard, abrasive sponges, e.g. pot scourers and brushes or  
sponges which have been previously used with abrasive  
cleaning agents,  
– sharp, metal scrapers  
When descaling the machine, wipe up any spillages or  
splashes of descaling agent immediately.  
To prevent the risk of scratches and damage to stainless  
steel and aluminium surfaces, pay particular attention to  
the following cleaning instructions.  
63  
 
Cleaning and care  
Stainless steel fronts  
The machine front is susceptible to scratches and abrasion.  
Stainless steel surfaces can be cleaned using a Miele E-Cloth  
or with a proprietary non-abrasive cleaning agent designed  
specifically for use on stainless steel. N.B. Do not use  
stainless steel cleaning agents on the controls.  
To help prevent re-soiling, a conditioning agent  
for stainless steel, (available from the Miele Spare  
Parts Department or via the internet, depending  
on country) can also be used. Follow the manufacturer's  
instructions on the label.  
Aluminium fronts  
Aluminium is affected by the way that light falls on it, by the  
surrounding environment and by the angle you observe it  
from.  
The surfaces and controls may suffer discolouration or  
damage if soiling is left on for too long. Remove any  
soiling straight away.  
The machine front is susceptible to scratches and abrasion.  
Avoid:  
– stainless steel cleaning agents.  
64  
 
Descaling the machine  
The machine should be descaled regularly to ensure that it  
functions correctly. It will remind you when this needs to be  
carried out.  
When only 50 portions can be made before the next  
descaling programme has to be run, the following message  
will appear in the display for the first time: "50 drinks can be  
made. Please run the descaling programme!".  
This message will now appear (counting down) after each  
drink (coffee, espresso, cappuccino, hot water, steam) is  
dispensed. If you let it run to 0, the machine will stop working.  
Touch the sensor beside "Descale" to start the  
descaling programme. If you do not have time to  
wait until the descaling programme has finished (it  
takes approx. 20 minutes) you can switch the machine off.  
However, you will not be able to make any more drinks until  
the descaling programme has been carried out.  
You should only use the descaling tablets supplied with  
the machine. These have been specially formulated for  
use in this coffee machine and are available from your  
Miele dealer, the Miele Spare Parts Department, or via the  
internet (depending on country).  
Other types of descaling agents will damage the machine  
and affect the taste.  
Follow the instructions on the package carefully to avoid  
damaging the machine.  
You must use the funnels provided with the machine.  
Otherwise there is a risk of descaling agent splashing the  
front of the machine. When descaling the machine, wipe  
up any spillages or splashes of descaling agent imme-  
diately to avoid damaging the machine front.  
After running the descaling programme, remember to  
clean the water container and the drip tray thoroughly  
to remove any descaling residues.  
65  
 
Descaling the machine  
To run the descaling programme  
^ If you want to descale the machine before it has heated  
up touch the sensor beside "Descale" in the initial menu to  
begin the descaling programme.  
^ If you want to descale the machine without being  
prompted to do so by the reminder (because your water  
is very hard, for example), select the "Maintenance" option,  
^ Touch the sensor beside "Descale" and then the sensor  
beside "ok".  
The display will guide you through the whole procedure.  
Please follow the instructions to, for example, empty the drip  
tray, fill the water container etc.  
If the machine has already heated up, it will cool down  
for approx. 10 minutes before starting to run the  
descaling programme.  
The descaling programme cannot be cancelled once the  
"OK" sensor has been touched. The programme has to be  
completed through to the end. This is a safety measure to  
ensure that the machine is fully descaled, and is important  
to protect the machine and ensure it functions correctly.  
^ When the message appears in the display asking you  
– to add descaling agent to the water container, take the  
water container out and fill it up to the k mark with  
lukewarm water. (Do not use less water than this  
because this would cause the descaling programme to  
finish before it has been completed properly).  
Add 2 descaling tablets to the water. Allow the tablets to  
dissolve fully before shutting the lid and putting the water  
container back in the machine.  
66  
 
Descaling the machine  
^ Fit the descaling funnels under the spouts as illustrated.  
The bottom of the funnel fits into the drip tray to enable the  
descaling agent to be collected in it.  
During the descaling programme, water containing descaling  
agent will run out of the hot water and the cappuccinatore  
spouts. This is followed by an activation period before a little  
more descaling agent is dispensed.  
^ When a message asking you to fill the water container  
with fresh water appears, you should remove the  
container and rinse it out thoroughly with clean water. Make  
sure all traces of descaling agent are removed, and then fill  
it up to the k mark with clean tap water.  
Water will flow out of the spouts during the rinsing process.  
The drip tray will need to be emptied several times during  
this process.  
When descaling has been completed, Programme finished  
will appear in the display. Follow the instructions in the  
display. The machine will then run a short rinsing cycle.  
The pipework is completely pumped out during the  
descaling process. For this reason, water must be  
pumped back into the pipework before using the machine  
to make a cappuccino or to froth milk after descaling. (See  
"Making coffee: Cappuccino and milk froth").  
67  
 
Problem solving guide  
Repairs to electrical appliances should only be carried out  
by a suitably qualified and competent person in strict  
accordance with current local and national safety  
regulations. Repairs and other work by unqualified  
persons could be dangerous. The manufacturer cannot be  
held liable for unauthorised work.  
Various messages will appear in the display to warn of certain  
problems. Follow the instructions which appear in the display  
to remedy the problem.  
The following problems will not be indicated in the display,  
but can be dealt with as follows:  
What to do if . . .  
. . . the machine does not light up after it has been  
switched on.  
^ Is the machine locked?  
^ Has the lighting been switched off (see "Settings,  
Lighting")?  
^ If not, then the lighting is defective. Call the Miele Service  
Department.  
. . . the heating-up phase takes too long.  
If the door is opened during the heating-up phase, e.g. to fill  
the water container, the heating elements switch off. They will  
start heating up again as soon as the door is closed.  
. . . nothing appears in the display.  
The machine is not connected to the electricity supply.  
^ Is the master switch in the 0 position?  
^ Is it plugged in and switched on at the socket?  
^ Check that the fuse is not defective and that the mains fuse  
has not tripped. If it has, contact the Miele Service  
Department.  
68  
 
Problem solving guide  
. . . the machine suddenly switches itself off.  
The machine will switch itself off automatically after a certain  
length of time if it is not being used. This time depends on the  
switch off time which has been programmed.  
The water temperature could be too high. The machine will  
remain switched off until the water has cooled down  
sufficiently.  
Check that the plug is correctly fitted in the socket.  
There could be stones in amongst the coffee beans, in which  
case the machine will switch itself off automatically within 20  
seconds to avoid damage. Call the Service Department.  
. . . the lighting suddenly switches itself off.  
The lighting will switch off automatically after 10 minutes of  
inactivity unless a different lighting setting has been selected.  
. . . you cannot read the display.  
If the machine is installed too low down, the display can be  
hard to see.  
^ Try and improve this by adjusting the display contrast or  
brightness.  
. . . no water or steam comes out of the Cappuccinatore  
spout.  
^ Remove the water container and replace it.  
The spout is blocked if still no water or steam comes out, or if  
only a little comes out.  
^ Clean the Cappuccinatore as described in "Cleaning and  
care - Cappuccinatore". Make absolutely sure that none of  
the small holes in the parts are blocked. You can knead the  
soft parts or blow through them to unblock them.  
69  
 
Problem solving guide  
. . . the coffee grinder makes a louder noise than usual.  
There could be stones in amongst the coffee beans.  
^ Switch the machine off immediately.  
^ Contact the Miele Service Department.  
. . . the coffee grinder makes less noise than usual.  
The coffee bean container is empty. A message will soon  
appear in the display.  
^ Wait until the grinder makes no noise at all, then refill the  
bean container with beans.  
. . . the espresso is dispensed too quickly.  
The coffee is too coarsely ground.  
^ Set the grinder on a finer setting.  
. . . the espresso is dispensed too slowly.  
The coffee is too finely ground.  
^ Set the grinder on a coarser setting.  
. . . the espresso is not hot enough.  
^ Have the cups and system been pre-warmed?  
The smaller the cup, the more important it is to pre-warm it.  
^ Check the temperatures the different types of coffee have  
been set to.  
^ Check whether the brew unit is blocked. Clean it if it is  
blocked.  
. . . coffee is not dispensed, even though the beans have  
been ground and there is sufficient water in the water  
container.  
^ Check whether the slide control for the fineness of the  
coffee is at the finest setting, or if the amount of coffee to  
be ground has been set at the largest amount.  
Because the process is time controlled, it is possible that the  
process has taken so long that there is no time left for  
brewing.  
70  
 
Problem solving guide  
^ Select a slightly coarser coffee grinder setting or a lower  
setting for the amount of coffee to be ground.  
. . . the machine door will not close.  
^ Are the containers in position correctly?  
. . . the steam system is switched off but steam is still  
available.  
If the steam system is still hot, steam will still be available.  
However, if the steam system has cooled down after being  
switched off, it will need to heat up again before steam is  
available.  
. . . coffee preparation has been interrupted.  
If the water container empties whilst a drink is being  
prepared, a message will appear in the display to ask if you  
wish for the drink preparation to continue after the water  
container has been refilled. If you do not respond to this  
question with "OK" within 5 minutes, drink preparation will be  
cancelled.  
. . . only water is dispensed when coffee has been  
selected.  
– The lid of the ground coffee chute has been opened and  
closed and then the "Have you added ground coffee and  
do you want to make a drink now?" option has been  
selected. However, the coffee chute has not been filled  
with ground coffee.  
After the drink has been dispensed, the coffee machine  
will revert automatically to making coffee with coffee  
beans.  
– The beans may have become jammed. Pull the bean  
container out of the machine and then push it back in  
again.  
. . . a message keeps appearing asking you to empty the  
drip tray even though it is empty.  
^ Have the contacts been properly cleaned and dried?  
^ Is the drip tray positioned correctly in the machine?  
71  
 
Problem solving guide  
^ Switch the machine off and then back on again with the  
master switch.  
^ Buff the contacts a little, e.g. with fine glasspaper or emery  
cloth.  
^ If this fault message continues to appear, please call the  
Miele Service Department.  
. . . the machine does not rinse through when switched  
on, even though the Automatic rinsing programme is set  
to "On".  
If the temperature of the machine is still above 60 °C, rinsing  
cannot take place.  
. . . water stopped flowing whilst programming in the  
amount to use.  
Water flow stops automatically when the maximum fill quantity  
is reached. The maximum quantity is stored in memory.  
There is insufficient water in the water container. The quantity  
used previously was not saved to memory.  
. . . there is water in the waste container.  
This is not a fault. The water is left over from the brewing and  
cleaning process.  
. . . there is a lot of residual "coffee water" in the waste  
container.  
If the slide control for the grinder is set to very fine, too much  
residual "coffee water" can be left in the waste container.  
^ If a very fine grinder setting has not been set, call the Miele  
Service Department.  
. . . the descaling process was started by mistake.  
The descaling programme cannot be cancelled once "ok" has  
been selected. The programme has to be completed through  
to the end. This is a safety measure to ensure that the  
machine is fully descaled, and is important for the long-term  
protection of the machine and to ensure it functions correctly.  
72  
 
Problem solving guide  
. . . the coffee machine makes loud noises during the  
descaling programme.  
During the descaling programme you will hear loud noises as  
water is flushed through the machine under high pressure.  
These are no cause for concern.  
. . . the heating-up time is getting longer, the amount of  
water coming through is incorrect and the machine is not  
performing properly.  
The machine needs descaling.  
. . . no water comes out of the spouts.  
The filters in the brew unit are dirty.  
^ Clean the filters by rubbing them with your finger.  
. . . the brew unit or the waste container cannot be pulled  
out of the machine.  
The brew unit is not in the correct position. This can happen  
if, for example, the machine door is opened during grinding  
or brewing.  
^ Close the door to the appliance. The brew unit will position  
itself correctly automatically.  
. . . the crema is not as it should be.  
^ Check that the grinder setting is not too coarse or too fine.  
^ Check the temperatures the different types of coffee have  
been set to. If the temperature is too high, there will be dark  
patches in the crema.  
– The coffee is no longer fresh enough.  
– The coffee blend is unsuitable.  
– The coffee spouts have been set too high.  
73  
 
Problem solving guide  
. . . the fault message 10 or 17 appears.  
Water has not been taken in.  
^ The water container has not been correctly positioned  
inside the machine. Remove the water container and push  
it back in again, making sure it is positioned correctly.  
^ This error message also appears if the water container was  
not correctly filled for descaling. Fill the water container up  
to the k mark.  
^ After you have remedied the problem, switch the machine  
off and then back on again after a short while. Select the  
process you want again.  
If this fault message still continues to appear in the display,  
repeat the steps described above. If despite this, the fault  
message still appears in the display, call the Miele Service  
Department.  
. . . the seal on the connection between the coffee outlet  
and the brew unit is damaged and is leaking.  
^ Replace it with the extra seal supplied.  
^ Check the machine door. Over time the door can come out  
of alignment and damage the seal. Align the door using the  
hinges (see "Installation: Adjusting the door hinges").  
. . . too much crema has formed and is overflowing above  
the coffee spouts.  
Some types of coffee will produce too much crema if the  
coffee or espresso temperature is set to maximum and the  
amount of coffee to be ground is set too high.  
^ Set a lower temperature and reduce the amount of coffee  
to be ground.  
. . . the milk froth is "spitting".  
Perhaps the system was not filled with water before the first  
drink was made. Fill the system with water as described in  
"Making coffee: Cappuccino and milk froth - Using for the first  
time or after descaling".  
74  
 
Problem solving guide  
. . . milk spits out of the jug when making the first froth of  
the day.  
If the door was opened during the heating up phase,  
pressure will have built up in the steam valve. When the valve  
was opened, this pressure caused the milk to come out of the  
spout too fast.  
. . . the milk-frothing process starts, stops and starts  
again.  
This is not a fault. The process ensures a perfect froth.  
. . . the slide control for the grinder setting will not move.  
^ Close the machine door and dispense a cup of espresso  
coffee.  
The grinder setting slide control will now move.  
. . . the brew unit cannot be removed.  
The brew unit is not in the correct position.  
^ Close the door and switch the appliance on.  
The brew unit will position itself correctly.  
. . . the fault message 73 or "Please check brew unit"  
appears in the display.  
The brew unit is possibly dirty and cannot be positioned  
correctly.  
^ Touch the "+ C" sensor.  
^ Take the brew unit out of the machine and clean it  
thoroughly (see "Cleaning and care - Brew unit").  
^ Replace the brew unit in the machine and close the door.  
If this fault message still continues to appear in the display,  
please call the Miele Service department, quoting the fault  
code.  
75  
 
Problem solving guide  
. . . the ground coffee chute cover cannot be pushed in  
properly.  
^ Is the lid of the ground coffee chute closed?  
. . . it is not possible to make coffee/espresso using  
ground coffee.  
^ Before making coffee or espresso using ready ground  
coffee, ensure that the main menu is showing in the  
display.  
. . . the message "too much ground coffee" comes up in  
the display.  
Enough ground coffee for one portion, i.e. a level scoop (of  
the scoop supplied) of ground coffee, passes through the  
ground coffee chute. If there is too much ground coffee, the  
machine is unable to process it so that it can be emptied into  
the waste container, and a fault message appears in the  
display. After touching the sensor beside OK, the machine is  
ready for use again.  
. . . it is difficult to open or close the machine door and  
the seal on the connection between the coffee outlet and  
the brew unit has been pulled off.  
^ Align the door using the hinges  
(see "Installation: Adjusting the door hinges").  
76  
 
After sales service  
In the event of a fault which you cannot correct yourself,  
please contact:  
– your Miele Dealer  
or  
– the Miele Service Department (see back cover for  
address).  
When contacting your Dealer or the Service Department,  
please quote the model and serial number of your machine.  
These are shown on the data plate inside the machine.  
Please note that telephone calls may be monitored and  
recorded for training purposes.  
77  
 
Electrical connection U.K., ZA, IRL  
All electrical work should be carried out by a suitably  
qualified and competent person only, in strict accordance  
with current national and local safety regulations (BS 7671 in  
the UK).  
Installation, repairs and other work by unqualified persons  
could be dangerous. The manufacturer cannot be held liable  
for unauthorised work.  
Ensure power is not supplied to the appliance until after  
installation work has been carried out.  
The voltage and connected load are given on the data plate.  
Please ensure these match the household mains supply. The  
fuse rating is quoted on the plug.  
The appliance is supplied with a mains cable with moulded  
plug for connection to a 230 - 240 V mains supply.  
Connection should be made via a fused plug and suitable  
switched socket which is easily accessible after installation.  
Do not connect via an extension lead.  
For extra safety it is advisable to install a residual current  
device (RCD), with a trip current of 30 mA (in accordance  
with DIN VDE 0664, VDE 0100, Section 739).  
If the socket is not accessible after installation (depending on  
country) an additional means of disconnection must be  
provided for all poles.  
WARNING: THIS APPLIANCE  
MUST BE EARTHED  
78  
 
Electrical connection U.K., ZA, IRL  
Non-rewireable plugs BS 1363  
The fuse cover must be refitted when changing the fuse, and  
if the fuse cover is lost, the plug must not be used until a  
suitable replacement is obtained. The colour of the correct  
replacement cover is that of the coloured insert in the base of  
the plug, or the colour that is embossed in words on the base  
of the plug (as applicable to the design of plug fitted).  
Replacement fuses should be ASTA approved to BS 1362  
and have the correct rating. Replacement fuses and fuse  
covers may be purchased from your local electrical supplier.  
79  
 
Installation  
Building-in and combination options  
The coffee machine is designed to be built into a tall unit.  
It can also be combined with other Miele built-in appliances.  
If the coffee machine is to be built in above another  
appliance, there must be a full-width, closed shelf between  
them (except when it is combined with a Miele built-in plate  
warming drawer).  
The plate warmer can be connected directly to a socket at  
the rear of the coffee machine using a special connection  
cable (available as an optional accessory from your Miele  
Dealer or the Miele Spare Parts Department) so that it can  
be in use or ready for use whenever the coffee machine is  
being used. Your cups will always be pre-warmed!  
Only a Miele EGW 4000-14 or -29 plate warmer can be  
connected directly to this coffee machine. Connection of  
any other appliance would damage the machine.  
The machine can also be installed in a mobile unit which is  
available to purchase.  
80  
 
Installation  
Installation  
Before installation make sure that there is no power supply  
to the machine. This also applies should it ever need to be  
taken out of its housing unit.  
The machine must be built in before it is operated.  
Two allen keys (size 3 and 5) are required for installation.  
^ Using the large allen key, unscrew all four feet out by about  
2 mm.  
^ Push the machine all the way into the niche until there is a  
resistance. Then check the height to make sure it is sitting  
centrally in the unit and that it is level.  
If this is not the case, realign the 4 feet underneath the  
machine using the large allen key.  
The feet can be unscrewed by up to approx. 10 mm.  
^ If the furniture unit walls are 19 mm thick you will need to  
drill four holes in the sides for securing the machine. To  
mark the position of these holes:  
– Align the machine in the niche. Screw the side socket  
screws inside the machine in a little so that they make  
indents in the side walls and then unscrew them again.  
– Take the machine out of the niche and drill ø 4.5 mm holes,  
2 mm deep where you made the indentations.  
^ Connect the machine to the electricity supply.  
81  
 
Installation  
^ Push it all the way into the niche until you feel resistance.  
^ Open the machine door and partially tighten the side  
socket screws.  
^ Carefully turn the lower socket screws a to centre the  
machine in the niche.  
^ Tighten both upper socket screws b by hand to secure the  
machine in the unit. Do not overtighten them.  
82  
 
Installation  
Adjusting the door hinges  
If the machine door becomes difficult to open or close after  
installation you can adjust the hinges to realign it:  
^ To adjust the door in direction a, turn screw a.  
^ To adjust the door forwards or backwards, (direction b),  
turn screw b.  
83  
 
Alteration rights reserved / 2407  
M.-Nr. 07 120 790 / 00  
CVA 4080  
 

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